resideo Honeywell Home PROA7 Series User manual

PROA7/PROA7PLUS Series
User Guide
800-25080A 10/20 Rev A

IMPORTANT!
Proper Intrusion Protection
For proper intrusion coverage, sensors should be located at every possible point of entry to a home or commercial
premises. This would include any skylights that may be present, and the upper windows in a multi-level building.
In addition, we recommend that radio backup be used in a security system so that alarm signals can still be sent to the
Central Monitoring Station in the event that the internet connection is interrupted or not working correctly (alarm signals are
normally sent over the Wi-Fi and Internet network).
Early Warning Fire Detection
Early warning fire detection is important in a home. Smoke and heat detectors have played a key role in reducing fire
deaths in the United States. With regard to the number and placement of smoke/heat detectors, we subscribe to the
recommendations contained in the National Fire Protection Association's National Fire Alarm Code (NFPA 72).
System Compatibility Notice
Your Resideo security system is designed for use with devices manufactured or approved by Resideo Technologies, Inc.,
through its subsidiary Ademco Inc. (“Resideo”), for use with your security system. Your security system is not designed for
use with any device that may be attached to your security system's keypad or other communicating bus if Resideo has not
approved such device for use with your security system. Use of any such unauthorized device may cause damage or
compromise the performance of your security system and affect the validity of your Resideo limited warranty. When you
purchase devices that have been manufactured or approved by Resideo you acquire the assurance that these devices
have been thoroughly tested to ensure optimum performance when used with your security system.
About this Manual
This manual is will acquaint you with the system's features and benefits. It defines the components and their functions,
describes their operation, and provides clear step-by-step instructions for normal and emergency procedures. Keep this
manual in a convenient place so that you can refer to it as necessary

i
Table of Contents
GETTING TO KNOW YOUR SYSTEM .......................................................................................................................... 1
Introduction ....................................................................................................................................................................................1
About This Guide ...........................................................................................................................................................................1
General Information .......................................................................................................................................................................1
Features .........................................................................................................................................................................................1
False Alarm Prevention ..................................................................................................................................................................2
The Home Screen ..........................................................................................................................................................................3
Status LED Indications ...................................................................................................................................................................3
Arming Modes and Status Displays ................................................................................................................................................3
Menu ..............................................................................................................................................................................................4
Menu Features ...............................................................................................................................................................................4
OPERATING THE SECURITY SYSTEM ....................................................................................................................... 5
Understanding Your Sensors .........................................................................................................................................................5
Adding User Codes ........................................................................................................................................................................6
Arming Your Single Partition System ..............................................................................................................................................7
Disarming Your Single Partition System ....................................................................................................................................... 10
Unbypassing Sensors .................................................................................................................................................................. 10
Display & Audio Settings .............................................................................................................................................................. 10
Arming Your Multi-Partitioned System .......................................................................................................................................... 11
In Case of an Alarm ..................................................................................................................................................................... 11
Panic Alarms ................................................................................................................................................................................ 14
Alerts ........................................................................................................................................................................................... 15
Activity Log .................................................................................................................................................................................. 16
System Information ...................................................................................................................................................................... 18
Weather ....................................................................................................................................................................................... 18
Cameras ...................................................................................................................................................................................... 19
Wi-Fi Setup .................................................................................................................................................................................. 20
AUTOMATION ............................................................................................................................................................. 22
Introduction to Automation ........................................................................................................................................................... 22
Adding Automation Devices ......................................................................................................................................................... 23
Removing Automation Devices .................................................................................................................................................... 24
Scenes ......................................................................................................................................................................................... 26
Alexa ............................................................................................................................................................................................ 27
Bluetooth Disarm.......................................................................................................................................................................... 28
MAINTENANCE ........................................................................................................................................................... 29
Software Updates......................................................................................................................................................................... 29
Screensaver ................................................................................................................................................................................. 29
Testing the Sensors ..................................................................................................................................................................... 30
Testing the Communicators.......................................................................................................................................................... 31
System Battery ............................................................................................................................................................................. 31
Sensor Batteries .......................................................................................................................................................................... 31
WIRELESS TOUCHSCREENS, KEYPADS, & KEY FOBS .......................................................................................... 32
PROWLTOUCH Wireless Touchscreen ....................................................................................................................................... 32
PROSiXLCDKP Wireless Alpha Keypad ...................................................................................................................................... 33
Wireless Key Fobs ....................................................................................................................................................................... 35
PROSiXFOB Wireless Key Status Indications .............................................................................................................................. 35
NFPA RECOMMENDATIONS ..................................................................................................................................... 36
REGULATORY AGENCY STATEMENTS ................................................................................................................... 38
YOUR SYSTEM INFORMATION ................................................................................................................................. 40
System Users ............................................................................................................................................................................... 41
Sensor List ................................................................................................................................................................................... 43
Z-Wave Automation Devices ........................................................................................................................................................ 49
LIMITATIONS OF THIS ALARM SYSTEM ................................................................................................................... 51

ii

1
Getting to Know Your System
Introduction
Congratulations on your ownership of the Resideo PROA7/PROA7PLUS 7” Touchscreen Partitioned Security & Automation System.
You've made a wise decision in choosing it, for it represents the latest in security protection technology today. Millions of premises
are protected by Resideo systems.
Your new system provides:
• Four forms of protection: burglary, fire*, carbon monoxide*, and emergency.
• At least one Keypad or Touchscreen, which provides control of system operation and displays the system’s status.
• Various sensors for perimeter and interior burglary protection.
• Automation with various Z-Wave devices such as light switches, plug in modules, thermostats, door locks, etc.
Your system may also have been programmed to automatically send alarm or status messages over the internet or cellular
network to a Central Station.
* Commercial installations and some residential systems may not include fire or carbon monoxide protection – check with your
Dealer.
About This Guide
This User Guide has intuitive, step-by-step instructions that takes you through many features and operations of your new Security
and Automation system. Although it can be printed, this guide is designed for optimal use with a PDF reader program such as
Adobe Acrobat Reader. The illustrations in this manual may differ slightly from your system. Also, please note that the term
“Control Panel” is used when referring to your new “PROA7/PROA7PLUS”.
General Information
The PRO7APLUS Control Panel combines a security system and home automation with an easy to use interface. All functions can
be operated from the Control Panel or Touchscreen and many features can be remote controlled from internet-connected smart
devices with the use of the Total Connect 2.0 app.
Security functions can be operated from optional wireless key fobs, Touchscreens, and Keypads.
Wireless sensors provide burglary protection and smoke and combustion detectors provide early fire and carbon monoxide (CO)
warnings.
The system monitors sensors and system status to initiate alarms and generate alerts. It can also send alarm and status messages
to a central monitoring station via the cellular phone network or the Internet. Additionally, the system can provide Two-Way Voice
communication with the central station after a burglary alarm or emergency panic has been activated.
For the system to report alarms over the internet, your Wi-Fi network MUST remain powered at all times. You must arm the
security system for it to sound burglar alarms.
Features
Fire Protection Fire protection is always active when the system is operating normally and cannot be bypassed or
suspended. An alarm sounds on all partitions if a fire condition is detected. See Fire / CO Alarm System
for important information about fire protection, smoke detectors and planning emergency exit routes.
Carbon Monoxide Carbon monoxide (CO) detectors, if installed, are always active and sound an alarm on all partitions if a carbon
monoxide condition is detected. See Fire / CO Alarm System
for more information.
Burglary
Protection
The system provides HOME (STAY) and AWAY burglary protection.
HOME mode protects windows and exterior doors, ignoring motion detectors, allowing you to move around
inside your home without setting off an alarm.
AWAY mode protects the entire premises, including interior motion detectors if present.
Both modes offer an entry delay period that allows you to reenter the home without setting off an alarm.
For long periods such as vacations, the entry delay can be turned off while arming the system.
The system also allows you to Bypass selected sensors before arming the system.
The system also features Chime mode, which can alert you to the opening of protected doors and
windows while the system is disarmed.
Sensors Each sensor, no matter what type, is to be programmed with a descriptor (Front Door, Kitchen Glass,
Living Room Motion, etc.) by your Dealer. Anytime an alarm or an alert condition happens with any
sensor, its descriptor is also displayed.
Panic buttons Activate police and fire alarms or emergency alerts from the control, wireless keys or remote keypad. Panic
modes can be customized by your Dealer.
Voice Commands Use spoken trigger phrases to trigger system functions with Alexa. Requires setup with your Alexa
account and applies to the PROA7PLUS only.

Getting to Know Your System (Continued)
2
Features (Continued)
Security Codes At the time of installation, the Dealer asks the homeowner to choose a personal 4-digit security code,
known as the “Master Code”. Other users can be added, typically with less control over the system than
the Master User. See User Codes section. A User Code is required when arming or disarming and for
other functions. 4-digit codes allow the Control Panel to distinguish between users with different types of
access privileges to system functions. The Master User is typically a household member who can perform
all normal system functions. Guest and other users each have unique codes.
Alarms Alarms are annunciated by the systems internal sounder (and external sirens if installed). The screen indicates the
sensor from which the alarm has occurred. After 15 seconds, the sounder stops temporarily, and the
system begins voice announcements of relevant sensor information.
After the sensors are announced, the system’s sounder resumes sounding. Alarm sounds, and voice
announcements alternate until the system is disarmed or until alarm bell timeout occurs. If the system is
connected to central monitoring, an alarm message is sent.
To silence the sounder, disarm the system. The sensor causing the alarm to remain displayed, indicating
Alarm Memory. Then Alarm Memory must be cleared by acknowledging, or disarming, it again.
Audio Alarm
Verification (AAV)
or Two-Way Voice
If enabled by your Dealer, your central monitoring station can listen in or talk hands free with persons on
the premises through the Control Panel and Touchscreens only after a burglary alarm or an emergency
panic has been activated. Two Way Voice sessions cannot be done for Fire or Carbon Monoxide alarms.
Automation Automate lights, locks and other compatible Z-Wave and Z-Wave Plus™ devices. Many features can be
remote controlled via the Total Connect 2.0 app.
Remote Services Remote monitoring and control functions from mobile devices or web browser. Requires Total Connect 2.0
setup by your Dealer.
Built-in Camera
The Control Panel takes a snapshot of the person at the panel ONLY when they disarm the system from
the main control panel. Snapshots can be viewed from the camera section in the system or via your Total
Connect 2.0 account.
False Alarm Prevention
Many false alarms are caused by minor problems, such as a door left ajar when exiting the home. Your system includes several
features to help prevent false alarms. Note that some are optional or must be programmed by the Dealer. Disabling these features
may increase security but might also increase the chance of false alarms. Your Dealer can help you decide how to use and
customize these features. A brief explanation of false alarm prevention features follows, along with advice on what to do if false
alarms occur.
Entry / Exit Delays
Programmed delay times allow you to leave after arming the system or disarm it after entering without
setting off an alarm. Exceeding a delay period causes an alarm. After a false alarm, disarm the system
and contact your Central Station. They may verify your security code or password, preventing
unnecessary calls for emergency response.
Entry Delay
If the system is armed, this is the period allowed between a door opening and the system being disarmed
with a User Code. Failure to disarm the system during the Entry Delay causes an alarm. Delay period set
by your Dealer.
Exit Delay
Period that begins upon arming the system, during which household members can exit through entry/exit
doors without triggering an alarm. Delay period set by your Dealer.
Exit Alarms
False alarms can be caused by leaving the house and forgetting to close the door. If this happens, the
system sounds an alarm and displays an Exit Error. The alarm reporting delay gives you time to disarm
the system before a trouble message is sent.
Auto-Stay Arm
When arming in the AWAY mode and you do not exit the premises, (open and close the door), the system
knows that you have not left and reverts to the HOME (STAY) mode at the end of the exit delay.
Quick Exit (Exit
Time Restart)
If enabled, the system displays this option anytime it is armed Home, Home INSTANT, Night, or Night
INSTANT. When selected, the exit delay starts. Use this feature as many times as needed while armed.
Exit Delay Reset
When armed AWAY and you leave the premises and enter again before the exit delay has expired, the exit
delay resets, giving you more time to leave without causing an alarm. During the Exit Delay of being armed
Away, select RESTART TIMER, which also restarts the exit delay. This feature can only be used one time
during each arm AWAY period.
Silent Exit
Select “Silent Exit” to mute the beeping sound that accompanies exit countdowns when armed AWAY.
Voice confirmation of arming status is not muted. Also, the exit time will be doubled if selected.
Alarm Reporting
Delay
The system can be programmed to wait for a brief period between sounding a burglary alarm on the
premises and sending an alarm message to your monitoring company. This delay allows you to disarm the
system before an alarm message is sent in error.

Getting to Know Your System (Continued)
3
The Home Screen
• Power and Status LED’s above the screen.
• Built-In Camera takes Disarm pictures
(PROA7PLUS).
• System status at the left and bottom-right.
• Arming options at the right of the screen.
• Weather status displays at top-left of screen.
• Time displays at top-right of the screen.
• Alerts: Displays any system or sensor troubles.
• Display & Audio Settings.
• Menu provides access to many system features.
• Panic Keys accessible from virtually any screen
• Alexa Voice Activated features (PROA7PLUS).
Status LED Indications
LED
Status
Meaning
AC Power (Left)
Green – Steady
AC Connected / Battery Charged
Green – Flashing
Low Battery
Off
No AC Power
Status (Right)
Green – Steady
System Ready to Arm
Amber – Steady
System Trouble
Red – Steady
System Armed
Red – Flashing
Alarm or Alarm Memory or in Programming mode
Off
Not Ready to Arm
Green – Flashing
Device trouble – System can be Armed
Amber – Flashing
Device trouble – System cannot be Armed
NOTE:If the control loses AC power, the status LED begins to blink slowly after 15 minutes on battery backup (red if the system
is armed, green if it is disarmed).
Arming Modes and Status Displays
Details on arming modes and status displays are explained in the next sections.
Selection
Function
Selection
Function
Disarmed, Not
Ready
Indicates the system is Disarmed and
sensors are faulted. Sensors can
either be closed or bypassed before
arming.
Weather
Displayed in top-left and gives access
to the 5-day forecast.
Disarmed, Ready
Indicates the system is Disarmed and
is Ready to Arm. Display & Audio
Settings
Accesses settings for Voice, Chime,
Brightness, Volume and more.
Arm Away
Indicates the system is armed in Away
mode. (No one is inside the premises)
Time
Time displayed in top-right and
updated automatically.
Arm Home
Indicates the system is armed in Home
(Stay) mode. (Someone is inside the
premises)
Panic Keys
Access to programmed Panic Keys
such as Fire, Police, Medical.
Arm Night
Indicates the system is armed in Night
mode. (Someone is inside the
premises during the night and only
certain motion detectors are armed)
Amazon Alexa
Indicates Alexa has been enabled by
your Dealer and has been setup on a
device. (PROA7PLUS)
RESTART TIMER
Displayed during Exit Delay. Select to
restart the exit delay as many times as
needed.
Alerts
Alerts are displayed for any potential
trouble condition with the system or
with a sensor.
CANCEL
Displayed during Exit Delay. Select to
cancel Arming session.
Menu
The Menu allows access to many
unique features of the system. See
next page.

Getting to Know Your System (Continued)
4
Menu
The Menu gains access to many system features pictured below. Some provide a list of selectable options while others direct you
to a different screen. Scroll down in the Menu to see all features. Details on each of the features are explained throughout this
manual. Selecting (Menu) displays the following features.
Menu Features
Below are brief descriptions of the features that are found in the Menu.
Selection
Function
Selection
Function
Favorites
Provides quick access to user selected Z-
Wave Automation devices.
Scenes
Provides access to Scenes for Z-Wave
Automation
Devices
Provides access to Z-Wave Devices and
Z-Wave Management
Events
Provides access to system Activity Log.
Sensors
Provides access to sensor information and
options
Settings
Provides access to Wi-Fi settings, User
Management, and Voice Services (Amazon
Alexa)
Cameras
Provides access to stored camera clips
(PROA7PLUS Only).
Tools
Provides access to System Info (Version
and ID’s), System Tests (Communicator and
Sensors), and System Reboot

5
Operating the Security System
Understanding Your Sensors
There are numerous types of sensors that can be part of the Security System:
• Doors
• Windows
• Motion
• Glass Break / Shock
• Smoke / Heat
• Carbon Monoxide
• Medical / Panic Pendants
• Key Fob Remote
• Water
• Temperature
The programming done by your Dealer for each type of sensor determines how the system reacts to them. All sensors send a fault (open)
signal when activated with a respective restore (close) signal when it becomes normal again. Example: When a door or window is
opened, the sensor sends a fault signal and displayed as open along with an audible Chime sound (if programed). When the door is
closed a restore signal is sent to clear the fault from the display. The system must be armed before the door, window, motion, and glass
break sensors go into alarm. Other sensors such as water, and temperature can be programmed to react as an alarm or just a notification
if desired. Fire, Carbon Monoxide sensors, Panics and Medical pendants / buttons are 24-hour, and go into alarm when activated if the
system is armed or disarmed.
NOTES:
• Wireless motion detectors utilize a 3-minute timeout to conserve battery life. This means when you walk through their coverage area,
they send a fault signal to the system, then, send a restore signal immediately thereafter to clear the fault. After sending the restore
signal, they go to “sleep” for 3 minutes and do not detect motion. After 3 minutes, returns to its active state and waits to detect motion
again and repeats the process.
• Your PROA7/PROA7PLUS system supervises all sensors except for certain panic buttons and Key Fobs, which are transmitters that
can be taken off premises. If the system does not receive the supervision signals from each sensor, that sensor causes an Alert, even
if the system is armed in any mode.
• Most sensors have cover and / or wall tampers that, when opened, causes an Alert while disarmed and an alarm while armed.
Touchscreen Display
Description
When any sensors are faulted, the system displays a orange shield along with at
least one of the faulted sensors. To view all faulted sensors, select
. Bypassing sensors is covered later.
A list of all sensors is displayed, which also indicates any sensors that are faulted. The
“Normal” sensors are sensors that are not faulted. Select to filter the view of the
sensors by Status, Name or Device Type. This example displays by “Status”. The same
list of sensors can be accessed by selecting from the Home screen, then, select
“Sensors” .
Chime sounds can be changed, and important information can be viewed for
each sensor. When Chime is enabled, each door and window sensor sound the
Chime on the Control Panel and Touchscreens when they are faulted. Sensors
are defaulted to the “Standard” Chime sound, which is 3 beeps. Motion sensors
are not typically enabled to Chime. Different sounds can be selected for different
sensors if desired. No matter what Chime sound is selected, it is followed by the
voice annunciation of the descriptor, i.e. "Front Door”, known as Voice Chime.
Select each sensor, one at a time by touching anywhere in the name box.
Select the drop-down arrow and a list of available Chime sounds is displayed.
Scroll down to see all options:
• Disabled
• Standard
• Melody
• Melody Long
• Ascend
• Ascend Long
• Alert 1
• Alert 2
• Doorbell 1
• Doorbell 2
• Evolve
IMPTORTANT
The Chime feature is intended for convenience and is not intended for life
safety purposes or pool alarm and does not meet the requirements of UL2017.
QS-038-V0_not_ready
3 Windows Open
QS-0 82- V0_bypa ss_ selected
Sensors
Problem Sensors
Normal
Open
Select All

Operating the Security System (Continued)
6
Understanding Your Sensors (Continued)
Touchscreen Display
Description
Review “More Information” for important details about each sensor. Scroll down to
see all information.
When all sensors are closed and there is no activity, no faults are displayed, and
the system reflects a simple “Disarmed” state. This means the system is “Ready to
Arm”.
Adding User Codes
The PROA7/PROA7PLUS security system supports up to 96 different 4-digit User Codes to arm, disarm, and restrict certain
functions to selected users. 4-digit codes cannot be duplicated, and the system must be disarmed before any codes can be
programmed. User Codes can be used interchangeably when performing system functions (can arm with one code and disarm with
another) as long as the authority level allows it. NOTE: Do not use easily guessable User Code like 0000, 1111, 4444, 1234, 4321,
etc. User should choose a User Code where the number are not repeating or not adjacent.
Touchscreen Display
Description
1. Select .
2. Scroll down and select “Settings” .
3. From the right, select “User Management”.
4. Enter the Master or Partition Master code on the displayed keypad. The
default Master code is 1234. It displays the existing Master user which can be
changed at any time.
5. To add a new user, select “+”.
6. Enter the name of the person for the new user in the displayed keyboard.
7. Select .
8. The new user’s name is displayed.
9. Select the “pencil” icon on the right side of the “Pin” box to enter the user’s
new 4-digit code.
10. Enter the new 4-digit code for the new user in the displayed keypad. The
system displays asterisks for each digit of the user’s 4-digit code. Select the
down arrow on the right side of each of the desired “Partition Access” box to
display a list of Authority Levels.
11. Select the appropriate Authority Level for this user. Scroll down to see all
options.
12. Once complete, select .
Authority Levels:
• None – User does not work in the partition.
User – User can arm, disarm, and bypass sensors in the partition. This is used for typical users who are household members and
other authorized persons who can arm and disarm the security system and has limited access to other system features.
• Guest – User can disarm only if it was used to arm. For visitors and others who you authorize to arm and disarm the system on a
temporary basis.
• Arm Only – User can arm only and cannot disarm. Use this for visitors and others who you authorize to ONLY arm the system.
• Master – The Master code has authority to add, change, or delete any User Code and assign any authority level to any user in any
partition in the system. Used for the owner of the premises.
• Partition Master – Same as Master code but cannot change the Master code.
• Duress – Will send a Duress signal to the Central Monitoring center when used to disarm the system. This is used in case someone is
being held up while at home and forced to disarm the system.