ReSound BE70 User manual

USER GUIDE
BEHIND-THE-EAR HEARING INSTRUMENTS
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Hearing instrument type designations for models included in this user guide are: BE70, FCC ID: X26BE70,
IC 6941C-BE70; LO85, FCC ID: X26LO85, IC: 6941C-LO85. Please see page 8 for a list of models referring
to these types.
Statement:
This device complies with part 15 of the FCC rules and ICES-003 of the IC rules.
Operation is subject to the following two conditions: (1) this device may not cause harmful interference,
and (2) this device must accept any interference received, including interference that may cause undesired
operation.
Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pur-
suant to part 15 of the FCC rules and ICES-003 of the IC rules. These limits are designed to provide reason-
able protection against harmful interference in a residential installation. This equipment generates, uses and
can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications. However, there is no guarantee that interference will
not occur in a particular installation. If this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and on, the user is encouraged to try to
correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from the one in which the receiver is con-
nected.
• Consult the dealer or an experienced radio/TV technician for help.
Changes or modifications can void the user´s authority to operate the equipment
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Intended use
Generic air-conduction hearing instruments are wearable sound-amplifying devices intended to compen-
sate for impaired hearing. The fundamental operating principle of hearing instruments is to receive, amplify,
and transfer sound to the ear drum of a hearing impaired person.
The products are in compliance with the following regulatory requirements:
• In EU: the device conforms to the Essential Requirements according to Annex I of Council Directive
93/42/EEC for medical devices (MDD) and essential requirements and other relevant provisions of Direc-
tive 1999/5/EC (R&TTE).
• The declaration of conformity may be consulted at www.resound.com
• In US: FCC CFR 47 Part 15, subpart C.
• Other identified applicable international regulatory requirements in countries outside the EU and US.
Please refer to local country requirements for these areas.
• Canada: these hearing instruments are certified under the rules of IC.
• Japanese Radio Law and Japanese Telecommunications Business Law Compliance. This device is grant-
ed pursuant to the Japanese Radio Law (電波法) and the Japanese telecommunications Business Law
(電気通信事業法) This device should not be modified (otherwise the granted designation number will
become invalid)
• Patents
US 7,593,537 US 8,00,849
ReSound is a registered trade mark of GN ReSound A/S
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Introduction
Congratulations on the purchase of your new hearing instruments. ReSound’s innovative sound technology
and design, combined with the customized programming selected by your hearing care professional, will
make hearing a more enjoyable experience. Hearing instruments will enable you to hear sounds that you
may not have heard in years because of your hearing loss. Practice and a positive attitude are important
in learning to use hearing instruments. Your ReSound instruments have been adjusted according to your
individual hearing loss and needs. Some people adjust quickly to wearing hearing instruments in their ears
and hearing new sounds; other people may need more time.
Please read this manual carefully in order to wholly benefit from the use of your hearing instruments. With
proper care, maintenance, and usage, your hearing instruments will aid you in better communication for
many years. Ask your hearing care professional if you have any questions.
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Hearing instrument model:
Model 77: Battery size 13
Model 88: Battery size 13
Tube type:
Dome size:
Left serial number:
Right serial number:
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Introduction............................4
Getting started ........................10
SmartStart ...........................10
Inserting/Replacing the battery............11
Low battery indicator ...................12
Low battery indicator when paired
with wireless accessories only ............12
Inserting/Removing hearing instruments.....13
Operation of the hearing instrument . . . . . . . . 16
Flight mode* ..........................19
Telephone use.........................20
Listen to radio or TV ....................20
Using ReSound Hearing Instruments with
iPhone®, iPad®, and iPod touch®
(ReSound Sola) ........................21
Cellular phones ........................21
PhoneNow ...........................21
Telecoil (optional).......................24
Tele-loop systems......................24
FM and Direct audio input (optional) ........24
Connecting/Disconnecting direct
audio boot or integrated FM ..............25
Important points for FM .................26
Battery door lock (optional)...............27
Care and maintenance ..................28
Daily maintenance......................29
Cleaning earmolds .....................29
Cleaning thin tubes and domes ...........29
How to apply domes....................30
Using ReSound hearing instruments
with smart phone apps ..................31
General precautions ....................32
Contents
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General warnings ......................33
Battery warning information ..............35
Hearing instrument expectations ..........36
Warning to hearing aid dispensers (US Only) ..37
Troubleshooting Guide ..................42
Warranty and repairs ...................46
Temperature test, transport
and storage information .................46
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Behind-the-ear (BTE) hearing instru-
ments of type BE70 with FCC ID X26BE70,
IC number 6941C-BE70 and size 13 battery
are available in the following variants:
SO877-DW, SO677-DW
Behind-The-Ear (BTE) hearing instruments
type LO85 with FCC ID X26LO85, IC number
6941C-LO85 and size 13 battery are available
in following variants:
SO888-DW, SO688-DW
The identification number for the BE70 and LO85
device models can be found at location “10” as indi-
cated in the illustrations on the next page.
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5
14
3
2
8/9
10
7
8/9
11
12
15
16.a
14 13 16.c
16.b
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1. Program button
2. Battery compartment & On/Off switch
3. Sound outlet
4. Front microphone inlet
5. Back microphone inlet
6. Volume control
7. Direct audio input
8. Left/Right indicator (Left=Blue/Right=Red)
9. Battery lock (optional)
10. Model (in battery chamber)
11. Manufacturer
12. Serial number (in battery chamber)
13. Earhook
14. Earmold and tubing
15. Thin Tube
16. Domes/earmold
a. Open dome
b. Tulip-Dome
c. Custom earmold
Traditional fitting
(earmold and tube)
Open fitting
(Thin Tube and dome)
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On
Off
Getting started
On/Off function
1. When the battery door is closed, the hearing instrument turns on, and the default program will be activ-
ated.
2. To turn off the hearing instrument, open the battery door. Many individuals can use their fingernail to
pull it open.
SmartStart
Hearing instruments can be turned on once you have placed them on
your ears. If you prefer to turn them on just prior to placing them on your
ear, your hearing care professional can activate a function called Smart-
Start. This function will delay the time in which the hearing instruments
turn on after the battery compartment is closed. With SmartStart, a beep
will be heard for each second of the delay period.
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1
3
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Inserting/Replacing the battery
1. Open the battery door completely by using your
fingernail. Remove the used battery if present.
2. Prepare the new battery (please refer to page 5 for
information on appropriate battery type/size for your
hearing instrument). Remove the protective foil and
wait 2 minutes before inserting the battery into the
hearing instrument to allow activation of the battery.
3. Insert the new battery with the positive side in the
correct position.
4. Gently close the battery door.
iTip:
1. Always use new Zinc-Air batteries that have a minimum remaining shelf life of 1 year.
2. Whenever the hearing instruments are not in use, remember to turn them off to avoid unnecessary
battery consumption.
3. Remove the sticker from the battery and let it air for 2 minutes before you insert it.
4. If hearing instrument is experiencing frequent loss of connection to ReSound accessories, contact your
hearing care professional for a list of low impedance batteries.
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Low battery indicator
Your hearing care professional can activate a low battery indicator in your hearing instruments. The hear-
ing instrument will reduce amplification and play a melody if battery power gets too low. This signal will
recur every 15 minutes until the hearing instrument automatically switches off. The timing of the low battery
indicator can vary slightly, depending on the type of battery used. It is recommended that you keep spare
batteries on hand.
Low battery indicator when paired with wireless accessories only
Active usage of the ReSound accessories (Remote Control 2, Phone Clip+, TV Streamer 2 and Clip-on Mi-
crophone) or an FM receiver requires more battery power from the hearing instruments than when they are
working without accessories which means that battery life is highly dependent on the amount of wireless
accessory usage. When the battery in the hearing instrument has depleted to a level at which use of Re-
Sound TV Streamer 2, Phone Clip+ and Clip-on Microphone cannot be supported, the hearing instrument
will play two sets of descending tones.
After this, your hearing instrument and ReSound Remote Control 2 will continue to work as usual, but you
will not be able to use your ReSound TV Streamer 2, Phone Clip+ and Clip-on Microphone. At some point
the battery level will also be too low to support the remote control as well and you will once again hear the
descending tones. The hearing instruments will continue to work as usual. Once a new battery is inserted,
full operation of the accessories will resume.
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Inserting/Removing hearing instruments
Insertion (custom earmolds)
1. Hold the earmold between your thumb and index finger and position its sound
outlet in your ear canal.
2. Slide the earmold all the way into your ear with a gentle, twisting movement.
3. Turn the top part of the earmold gently backwards and forwards so that it tucks
behind the fold of skin above your ear canal.
4. Move the earmold up and down and gently press to ensure it is positioned
correctly in the ear. Opening and closing your mouth can ease insertion.
5. Make sure the hearing instrument is seated behind the ear.
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By experimenting, an easier method may be discovered. With proper insertion, hearing instruments should
fit snugly but comfortably. If the hearing instruments cause irritation of the ears, contact your hearing care
professional.
iNote: Never attempt to modify the shape of the hearing instrument, earmolds, or tubing yourself.
iTip: It may be helpful to pull your ear up and outward with your opposite hand during insertion.
Removal (custom earmolds)
1. Hold a portion of your earmold towards the back of the ear.
2. Pull the earmold outward and simultaneously rotate the earmold forward.
3. Consult your hearing care professional if you have difficulties removing the hearing instrument.
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Insertion (domes/custom earmolds with thin tubes)
1. Place the hearing instrument on the ear.
2. Hold the thin tube where it bends, and gently
place the dome into the ear canal. Push the dome
far enough into the ear canal so that the thin tube
lies flush with the head.
3. It is important that the tube and the dome fit
correctly into your ear.
4. When the dome is placed correctly, you should not be able to see the thin tube sticking out when facing
a mirror.
iNote: You should never attempt to bend or modify the shape of the thin tube.
Removal (domes/custom earmolds with thin tubes)
1. Hold the thin tube with your thumb and forefinger and remove the tube.
2. For thin tube custom earmolds, grasp the removal cord and pull the earmold
outward.
3. Consult your hearing care professional if you have difficulties removing the hearing
instrument.
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Operation of the hearing instrument
Volume control (optional)
The volume control will allow the volume of hearing instruments
to be increased or decreased.
1. To increase the volume, push the volume control up.
2. To decrease the volume, push the volume control down.
When volume is increased or decreased, a beep signal will be heard
for each incremental change. When the upper or lower limits of the
volume range are reached, a beep signal with a lower pitch will be
heard.
If you have two hearing instruments with the synchronization function enabled, volume control adjustments
to one instrument will automatically repeat in the second instrument. When a volume control adjustment
is made in one instrument, you will hear a confirmation beep. A beep in the second instrument will follow.
Your hearing care professional can disable the volume control function if it is not desired. The volume con-
trol can also be replaced with a non-functional cover.
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Program button
Depending on your experience level with hearing instruments, in-
dividual hearing needs, and the type of listening environments you
experience, your hearing care professional may activate additional
programs. If additional programs have been activated, the following
list explains how they work.
Program Description of when to use
1
2
3
4
1. You can switch between programs by pushing the push button once.
2. You will then hear one or more beeps. The number of beeps indicates which program you have selected
(one beep = program one, two beeps = program two, etc.).
3. When the hearing instruments are turned off and then back on, the hearing instrument always returns
to the default setting (program one).
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If you have two hearing instruments with the synchronization function enabled, program changes to one
instrument will automatically repeat in the second instrument. When a program change is made in one
instrument, you will hear the same amount of confirmation beeps in the second instrument.
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iFlight mode
When boarding a flight or entering an area where RF transmitters are prohibited, wireless functional-
ity must be deactivated, as it is not allowed to radiate radio signals during flights or in otherwise restricted
areas.
For ReSound Sola wireless hearing instruments follow the following instructions to enter and
leave flight mode:
It is possible to disable wireless operation by opening and closing the battery compartment three times
within a ten second period (open-close, open-close, open-close). Your instruments will now be in flight
mode.
If the hearing instrument is in flight mode, the hearing instrument must have been operating in flight mode
for at least 10 seconds before attempting to enable wireless again. It is possible to re-enable wireless
operation by opening and closing the battery door once. 10 seconds after this operation is completed,
wireless operation will begin again.
iNote: It is important to wait an additional 15 seconds after wireless function resumes before open-
ing and closing the battery compartment again for any reason. If the battery compartment is opened and
closed during this 15 second window, flight mode will resume.
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Telephone use
Finding the optimal position for holding a telephone may require practice for some
individuals, and one or more of the following suggestions may be helpful.
1. Hold the telephone as you would normally.
2. Hold the telephone towards the top of the ear (closer to where the microphones
are).
3. If whistling occurs, it may take a few seconds of holding the telephone in the
same position before the hearing instrument eliminates the feedback.
4. Any whistling may also be decreased by holding the telephone slightly away
from the ear.
5. Depending on your individual needs, your hearing care professional may activate a program specifically
for telephone use.
Listen to radio or TV
When listening to the TV or the radio, start out by listening to news commentators since they usually speak
clearly, then try other programs. If you find it difficult to listen to TV or radio, your hearing care professional
will be able to give you advice on available wireless accessories to enhance your listening capabilities for
TV and radio.
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