Reverse Osmosis RO-CRISTALLE User manual

CONTENTS
Message from the Manufacturer
Warnings
Before unit startup
Box contents
Using the device
Consumables replacing/maintenance periodicals
Terminology and components characteristics
Limited warranty
Owner/Device information
Warranty Confirmation
3
4
5
7
8
9
10
11
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15

Dear Client,
Thank you for purchasing RO-CRISTALLE purification device. We would like you to
know that in manufacturing process of this device only the genuine parts were used in
order to satisfy highest industry standards and quality expectations set by market
needs to assure flawless work of your newly acquired device.
Your new Reverse Osmosis device is designed to bring you years of healthy, delicious
and crystal-clear water.
Technologies used to produce your newly acquired water purification device make it
the most advanced product in the world. The Reverse Osmosis water treatment
method is regarded as one of the most efficient and effective way to remove all viruses,
bacteria, impurities and mechanical dirt from water.
Here are some of the advantages of your newly acquired device:
- With our device you can be assured that you will be drinking only crystal clear
water
- Installation and set-up will take minutes, after which you will be able to
use unlimited amounts of water.
- Our devices require only twice a year serviceman check-up and
maintenance assuring you always the same quality of water
- With our devices you can economize up to 90% on your water costs.
Purity
Flexibility
Durability
Economy
CONGRATULATIONS

When using electrical appliances, basic safety
precautions should always be followed to reduce the
risk of fire, electric shock, and/or injury to persons,
including the following:
Read
To protect
Close
Unplug
Do not
The use
Do not
Do not
Do not
Always
Do not
all instructions and information in this
instruction book and any other literature included
in this carton referring to this product before
operation or using this appliance.
against fire, electric shock and
personal injury do not immerse cord, plugs or
appliance in water or any other liquid.
supervision is necessary when any
appliance is used by or near children.
from outlet when not in use and before
cleaning.
operate any appliance with a damaged
cord or plug or after the appliance malfunctions or
if appliance has been damaged in any way. Return
the appliance to the nearby authorized service
center for examination, repair or adjustment.
of accessory attachments is not
recommended by the appliance manufacturer
and result may be fire, electric shock or personal
injury.
use outdoors.
let cord hang over the edge of table or
counter, or touch hot surfaces.
place on or near a hot gas or electric
burner, or in a heated oven.
turn appliance “OFF”, by plugging the
cord out of the wall outlet.
use the appliance for other than intended
household use.
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Check voltage to be sure that the voltage
indicated on the nameplate agrees with your
voltage.
Never use warm or hot water as a device supply.
Use cold water only.
Keep the cord away from hot parts. this way you
protect it from melting.
Never clean with scouring powders or hard
implements. Simply use a soft cloth dampened
with water.
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2.
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B.
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This appliance is for household use only. Any servicing
other than cleaning should be performed only by and
authorized service center. To reduce the risk of fire or
electric shock, do not disassemble the appliance.
There are no user serviceable parts inside. Repairs
should be done only by authorised service personnel.
A short power supply cord is provided to reduce
risks of getting tangled up or tripping over a
longer cord.
Longer extension cords are available and may
be used if care is exercised in their use.
If a longer cord is used:
1. The marked electrical rating of
the extension should be at least as
great as the electrical rating of the
appliance.
2. If the appliance is on the
grounded type, the extension c o r d
should be a grounding type.
3. The cable does not hang from
the table to avoid the risk of getting
caught up in it.
INSTRUCTIONS FOR THE POWER SUPPLY CORD
SAVE THESE INSTRUCTIONS
CAUTION:
WARNING:

IMPORTANT TO KNOW
RO-CRISTALLE
RO-CRISTALLE
Reverse Osmosis
can work with feed water which
is either treated municipally or from own
sources (wells...). TDS (Total Dissolved Solids)
must not exceed the amount of 2000ppm.
can operate only with cold
water temperatures which cannot be lower than
4°C and higher than 40 °C. These devices are
not designed to work with hot water sources nor
can be used for such.
membrane must be stored
on temperature higher than 8°C. If frozen, do
not attempt to de-freeze it in any type of
microwave oven or exposing it to any type of
heat. Frozen membrane is considered as faulty
and as such must be replaced. Warranty does
not cover the cost of these expenses.
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Device
Device
Electricity
To prevent
Place the device at least
Do not keep
The wall outlet
Do not
is installed on flat, even surface
must be positioned in safe place where it
cannot be knocked over or cause injury.
(wall socket) must be available in
radius of 2 meter of device installation place.
melting or damage to the casing, do
not place the device on very hot surfaces or near
open flames.
5 cm away from walls
and cooking tops.
the device at a temperatures
below 8°C; frost will damage it.
must be reachable at all times.
use the device outdoors.
Preventing Injury:
Power Supply
Do not leave packing material near children
The device must be out of the reach of children.
Children are not aware of the risks involved with
electrical and non-electrical devices
Connect the device to a suitable outlet only.
The voltage must match the one specified by
device technical characteristics
Power Supply Cord:
Never use
The defective
Authorized service center
Do not
Do not
Do not
Avoid
Intended Use:
the device if it has a faulty cord.
cord must be replaced
immediately.
must replace the
defective cords and plugs immediately.
let the cord touch sharp edges, very hot
objects and oily surfaces.
carry or pull the device by the cord.
pull the cable to remove the plug, and
do not touch the plug with wet hands or feet.
letting the cord dangle from tables or
raised surfaces.
This device is intended for household use only.
Do not make technical changes and use the
appliance inappropriately: damage/injury
hazard!
The device can only be used by adults who are
in full control of their mental and physical
capacities.
BEFORE INSTALLATION
CHECK FOLLOWING POINTS
Space necessary for installation, usage and
maintenance:
5

Storing The Device:
When
Store
Protect
Turn water supply off
Empty
Repairing/Maintenance:
If the device falls
Repairs
If authorized
Filter replacing
In case
Cleaning:
Before
Never
Never
the appliance is not used regularly, switch
OFF the appliance and remove the plug from the
wall outlet.
it in a dry place, away from children.
it from dust and dirt.
(on cold feed water valve)
water tank
and you see or suspect
damages or malfunctions, immediately remove
the plug from the wall. Never use faulty
machines.
must be made by authorized service
centers only.
service centers do not carry out
maintenance work and/or repairs, the
manufacturer is not liable for any damages.
must be made by authorized
service centers only.
genuine parts are not used or filters are
not replaced by authorised service centers, local
distributors nor manufacturer are liable for any
damages or water quality.
cleaning the device, turn OFF the device
then, remove the plug from the wall outlet.
immerse the appliance in water! Avoid
splashes.
tamper with the machine inside parts.
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BEFORE INSTALLATION
CHECK FOLLOWING POINTS
(continued)
INSTALLATION:
INSTALLATION AND FILTER
REPLACING PROCEDURES
ARE KNOWN ONLY TO
AUTHORISED SERVICE
CENTERS AND CAN BE
MADE ONLY BY
AUTHORISED SERVICE
CENTER PERSONNEL!
In order to avoid difficulties during installation of
your Reverse Osmosis device, we advice you to
carefully choose device placement and assure
enough space (at least 10cm from device each
side) as well as cold feed water (3/8" or
1/2"outlet), drain water pipe and electricity feed
(220V/50Hz).

RO-CRISTALLE BOX CONTENTS
The product package includes:
?
?
?
RO-CRISTALLE
AC Adapter
Stainless Steel faucet
?RO Membrane
?
?
?
?
Owner’s Manual
Feed Water Valve
Drain Water Valve
Tubes
Your device’s configuration may vary. This list is made
only for checking purposes. For exact list of box
contents please contact your local distributor.

DISPLAY EXPLANATION FOR:
RO-CRISTALLE
Every time device’s power cord is turned on, you will
see a display showing all indicators for 6 seconds.
This indicator stays turned on at all times. It means that
all functions of device are working properly and
correctly.
This indicator turns on when the time has reached to
preform maintenance. In case this indicator stays on
for longer period of time device will block and stop
functioning until maintenance is not completed. For
more information about maintenance schedule
please contact your local distributor.
This indicator will turn on in case any type of
malfunction occurs. In this moment device will stop
functioning and it is advised to contact AUTHORISED
SERVICE CENTER
-No feed water
-Leak
-Very low feed water pressure
-Bad quality of feed water
-Pump failure
-Electronics failure
In case of no feed water, it is not necessary to contact
your local AUTHORISED SERVICE CENTER. Device will
start again as soon as feed water becomes available,
we advise to close the device’s feed water valve so any
bigger dirt particles do not enter device.
Device’s name
Service
Error
Malfunctions that can happen are:
ON/OFF indicator
This indicator will light while device is not being used
or while device not making pure water. As soon as
device starts purification process or conducts
membrane automatic flushing (every 6 hours), this
indicator will start blinking and remain like that untill
the tank is full.

In order for your device to preform perfectly it is
necessary to replace its consumables by following
periodicals (for all devices):
Cristalle is equipped with three (3) PreFilters in
following order:
-Push-In PolyPropylene 5 micron
-Push-In CTO or GAC (carbon pre-filter)
-Push-In PolyPropylene 1 micron
In order for your device to preform perfectly and to
avoid any malfunctions it is necessary to replace
consumables in periodicals stated by your local
distributor. In case these filters are left to preform
longer than stated by your local distributor, warranty
for whole device is automatically voided.
Cristalle is equipped with In-Line GAC (granular
activated carbon) PostFilter. In order for your device to
preform perfectly and to avoid any malfunctions as
well as hazard for human health (if post-filter used too
long) it is necessary to replace this consumable in
periodicals stated by your local distributor.
Cristalle is equipped with R.O. (reverse osmosis)
membrane. It is a main working part of device. Main
process of water purification is conducted by this
element. R.O. membrane is made to last longer period
of time, its life span greatly depends from feed water
quality. Due to changing water quality it is not possible
to determine this element’s exact usage period. Your
local AUTHORISED SERVICE PERSONNEL will conduct
tests during each maintenance and inform you when it
is needed to replace this element.
PREFILTERS:
POSTFILTER:
R.O. membrane:
Below, we provide approximate information on
replacing R.O. membrane element for different
device configurations:
approximately once every two (2) years from the
moment of installation or last such maintenance.
approximately
once every three to four (3-4) years from the moment
of installation or last such maintenance. Devices with
diaphragm pump replace this element every 3-4 years
due to higher and constant pressure on R.O.
membrane. Additionally, device preforms Auto-Flush
operations every 6 hours what prologues R.O.
membrane life span.
Device is equipped with self-regulating diaphragm
pump which needs to be checked periodically on
pump performance. This test is made once a year and
performed only by AUTHORISED SERVICE
PERSONNEL.
Tank must remain at all times pressurized. Tank
pressure is checked at every maintenance only by
AUTHORISED SERVICE PERSONNEL. Once (1) per
year it is necessary to clean the tank. This work is
preformed only by AUTHORISED SERVICE
PERSONNEL.
All small parts used in device are being checked
during the maintenance. These checks are preformed
only by AUTHORISED SERVICE PERSONNEL. In case
replacement of any part is needed, you will be
informed upon. During warranty period small parts
are subject to free of charge replacement which is
preformed only by AUTHORISED SERVICE
PERSONNEL.
DEVICE WITHOUT DIAPHRAGM PUMP:
DEVICE WITH DIAPHRAGM PUMP:
DIAPHRAGM PUMP:
TANK:
SMALL PARTS:
CONSUMABLES &
MAINTENANCE PERIODICALS

R.O. membrane
R.O. device
PreFilter
PolyPropylene
In-Line PostFilter
Tank
Self-Adjusting Diaphragm Pump
High pressure switch
Low pressure switch
Solenoid
- Reverse Osmosis membrane. Main
filtration unit used to purify water. Works on principle
of reverse osmosis.
- Device which consists of several pre-
filters, R.O. membrane, post-filter, tank and faucet.
Configuration may vary from type of device.
- Every R.O. device consists of three (3) pre-
filters which are used to prepare water for main
purification, such prepared water is delivered to R.O.
membrane to start the purification process. Pre-filters
inside device have following specifications:
- 1st PreFilter: 5 micron PolyPropylene
- 2nd PreFilter: GAC (Granular Activated Carbon) or
CTO (Solid Carbon Block)
-3rd PreFilter: 1 micron PolyPropylene
- material used to manufacture fist
and third PreFilter.
- Filter which is placed after R.O.
membrane. Water from the tank flows through post-
filter just before it is released through faucet.
- Stainless steel or plastic tank which is used to
storage purified water. These tanks exist in several
sizes: 2.0G (7.56L), 2.2G (8.31L), 2.8G (10.58L), 3.2G
(12.09L), 3.8G (13,36L) (plastic tank), 4.0G (15.12L)
(plastic tank), 10G (37,80L), 20G (75,60L)
- Pump which is
installed before R.O. membrane. Its purpose is to
higher the pressure and amount of water delivered to
R.O. membrane. Pump helps to prolonge R.O.
membrane life span.
- Electrical mechanism
installed inside device which function is to stop the
device’s work when the tank is full.
- Electrical mechanism which is
installed before water enters PreFilters which function
is to detect presence of water. In case of low pressure
or lack of feed water device stops to function until
water returns or pressure has risen again.
- Electrical mechanism used to stop water
flow. Each R.O. device with pump has 2 solenoids. First
is used to stop the water entering device, second for
membrane Auto-Flushing.
- Automatic process on devices with
pump, occurring every 6 hours. Auto-Flush raises the
pressure in R.O. membrane housing for 30 seconds.
R.O. membrane is being cleaned this way. This
function prolongs R.O. membrane life span.
- Small electrical sensor placed at the
bottom of device which reacts to water presence by
stopping the device’s operation.
- This is first filter which comes in contact
with water. Its main function is not to allow particles
larger than 5 microns to pass through it. These
particles can be: dirt, sand, rust, microscopic particles
several times smaller than grain of sand.
- This filter only function is to reduce
elements that cause water to taste and smell
unpleasantly, including the taste and odor of chlorine
which is also very dangerous for R.O. membrane and
if present in larger amounts can damage R.O.
membrane in very short period of time.
- This filter is placed after 2nd PreFilter
and its function is not to allow particles larger than 1
micron to pass through it. Usually these are all smaller
particles which can influence with R.O. membrane life
span.
- Its average removal percentage
are as follows:
Auto-Flush
Anti-Leak
COMPONENTS CHARACTERISTICS:
1st PreFilter
2nd PreFilter
3rd PreFilter
R.O. membrane
Aluminum97+%, Nickel97+%, Ammonium85+%,
Nitrate93+%, Arsenic94+%, Phosphate99+%,
Bacteria99+%, Polyphosphate98+%, Bicarbonate95+%,
Potassium92+%, Bromide93+%, Pyrogen99+%,
Cadmium98%, Radioactivity95+%, Calcium96+%,
Radium97+%, Chloride94+%, Selenium97%,
Chromate98%, Silica85+%, Chromium96+%, Silicate95+%,
Copper99%, Silver95+%, Cyanide90+%, Sodium92+%,
Ferrocyanide99%, Sulphate99+%, Flouride94-96%,
Sulphite96+%, Iron98+%, Zinc98+%, Lead96+%,
Virus99+%, Magnesium96+%, Insecticides97%,
Manganese96+%, Detergents97%, Mercury 96+%,
Herbicides97%, TDS 95+%.
EXPLANATION OF TERMINOLOGY:

LIMITED WARRANTY
As an expression of our confidence in our products, your
drinking water system is warranted to the original end-user,
when installed by your local MAINTENANCE SERVICE CENTER
PERSONNEL by manufacturers specification, against defects
in material and workmanship from the date of original
installation, as follows:
Two (2) years - The entire R.O. device, excluding PreFilters and
PostFilter.
One (1) year - Reverse Osmosis membrane. This warranty is
voided if TDS is higher than 1000 ppm and device is not
maintained on schedule.
Two (2) years - For R.O. pump. This warranty is voided if device
is not maintained on schedule.
For water quality. This warranty is voided if genuine
maintenance parts are not used and maintenance is not
preformed by schedule prescribed by your local
MAINTENANCE SERVICE CENTER.
This warranty is nontransferable and is limited to the original
purchaser. This warranty gives you specific legal rights, and
you may also have other rights which vary under local laws.
If a part described above is found defective within the
specified period, you should notify your dealer and arrange a
time during normal business hours for the dealer to inspect
the drinking water system on your or his premises.
Manufacturer’s entire liability and your exclusive remedy for
any breach of warranty shall be, at Manufacturer’s option, to:
(A) any part found defective within the terms of this warranty
will be repaired or replaced by the dealer, provided that device
is returned to the point of purchase or such other place as
Manufacturer may direct, with a copy of sales receipt. You pay
only freight from our factory and local dealer charges, (B)
refund the price paid. Any refund will be made in the period
of 30 days from date of purchase with written explanation and
reason why refund shall be made. These remedies are void if
failure of device resulted by damage caused by accident, fire,
flood, freezing, Act of God, misuse, misapplication, neglect,
alteration, unauthorized service personnel installation or
operation contrary to our printed instructions, or by the use of
accessories or components which do not meet our
specifications, is not covered by this warranty.
REMEDIES
DISCLAIMER OF WARRANTY.
THE WARRANTIES EXPRESSLY SET FORTH IN THIS
AGREEMENT REPLACE ALL OTHER WARRANTIES. TO THE
EXTENT PERMITTED BY LAW, WE DISCLAIM ALL IMPLIED
WARRANTIES INCLUDING, WITHOUT LIMITATION,
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR
PARTICULAR PURPOSE AND NONINFRINGEMENT OF THIRD-
PARTY RIGHTS WITH RESPECT TO THE R.O. DEVICE. NO
DEALER, AGENT OR EMPLOYEE IS AUTHORIZED TO MAKE
ANY MODIFICATION, EXTENSION, OR ADDITION TO THIS
WARRANTY. TO THE EXTENT REQUIRED BY LAW, ANY
IMPLIED WARRANTIES ARE LIMITED IN DURATION TO THE
TWO-YEAR PERIOD SPECIFIED FOR THE PARTS DESCRIBED IN
THIS LIMITED WARRANTY.
As manufacturer, we do not know the characteristics of your
water supply or the purpose for which you are purchasing a
R.O. system. Please understand that the quality of water
supplies may vary seasonally or over a period of time, and that
your water usage rate may vary as well. Water characteristics
can also change considerably if your drinking water system is
moved to a new location. For these reasons, we assume no
liability for the determination of the proper equipment
necessary to meet your requirements, and we do not
authorize others to assume such obligations for us. Further, we
assume no liability and extend no warranties, express or
implied, for the use of this product
on a non-potable water source.
OUR OBLIGATIONS UNDER THIS WARRANTY ARE LIMITED
TO THE REPAIR OR REPLACEMENT OF THE FAILED PARTS OF
THE R.O. DEVICE. IN NO EVENT WILL MANUFACTURER OR
ITS SUPPLIERS BE LIABLE FOR ANY COSTS OF PROCUREMENT
OF SUBSTITUTE PRODUCTS OR SERVICES, LOST PROFITS,
LOSS OF INFORMATION OR DATA OR ANY OTHER SPECIAL,
DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL,
GENERAL, OR OTHER DAMAGES ARISING IN ANY WAY OUT
OF THE SALE OF, USE OF, OR INABILITY TO USE ANY
PRODUCT OR SERVICE, EVEN IF WE HAVE BEEN ADVISED OF
THE POSSIBILITY OF SUCH DAMAGES. IN NO CASE SHALL
MANUFACTURERS AND DISTRIBUTORS LIABILITY EXCEED
THE ACTUAL MONEY PAID FOR THE PRODUCT OR SERVICE
GIVING RISE TO THE LIABILITY. Some jurisdictions do not
allow the exclusion or limitation of incidental or consequential
damages, so the above limitation or exclusion may not apply
to you. The above limitation will not apply in case of personal
injury where and to the extent that applicable law requires
such liability.

OWNER INFO
name
surname
date
installation date
installation address
device type
DATE
MAINTENANCE
TYPE
Membrane
Pump
Tank
O t h e r P a r t s
Signature

DATE
MAINTENANCE
TYPE
Membrane
Pump
Tank
O t h e r P a r t s
Signature

DATE
MAINTENANCE
TYPE
Membrane
Pump
Tank
O t h e r P a r t s
Signature

WARRANTY CONFIRMATION
Authorized Reseller
Maintenance Center telephone number
Maintenance Center address
This warranty is voided in case of no
existence of distributor’s stamp and
signature. If you received this
manual without below entered
information, please contact your
distributor and appoint signing and
stamping this warranty.