RHINO METALS PSIW2418 User manual

1
SAFE
OWNER’S
MANUAL
MODEL NO.
SERIAL NO. ___________________________
PSIW2418
®

ATTACH COPY OF ORIGINAL SALES RECEIPT HERE
At Rhino Metals, Inc., our job goes beyond just making safes.
We believe our ulmate responsibility is to provide a quality
product that creates peace of mind and unmatched value for
our customers.
We are thankful you chose Rhino Metals, Inc. to help protect
your valuables and are condent you will be sased with your
safe for years to come.
The Rhino Metals, Inc. Team
2

DO NOT STORE YOUR COMBINATION
INSIDE YOUR SAFE
PLEASE KEEP INFORMATION AVAILABLE AS WE WILL ASK FOR IT
IF WARRANTY WORK IS NECESSARY.
Serial Number:
___________________________________________
Combinaon:
___________________________________________
Purchased From:
___________________________________________
Date:
___________________________________________
Rhino Metals, Inc.
Makers of Rhino and Bighorn Safes
607 Garber Street
Caldwell, ID 83605
208-454-5545
208-459-0819 (FAX)
www.rhinosafe.com
Toll Free: 800-701-9128
For Technical Support issues, it is helpful to be near your safe when you call.
3

Contents
Sales Receipt/Leer from the Company 2
Safe Informaon 3
Contents 4
Geng Started—Manual Lock 5
Geng Started—Electric Lock 6
Electric Lock Operaon 7- 8
Bolng Down your Rhino Safe 9
Frequently Asked Quesons 10
Troubleshoong Guide 10 –11
Warranty 12
4

NEVER SPIN THE DIAL, TURN SLOWLY
USE THE OPENING INDEX MARK LOCATED AT THE 12 O’CLOCK POSITION
ON THE OUTER RING OF LOCK
OPENING
1. Turn dial le (counter-clockwise) at least four full revoluons stopping exactly on the
rst number of your combinaon (see front cover for combinaon).
2. Turn dial right (clockwise) passing the second number of your combinaon twice,
stopping exactly on it the third me around.
3. Turn dial le (counter-clockwise) passing the third number of your combinaon once,
stopping exactly on it the second me around.
4. Turn dial slowly to the right unl it stops. Make sure it has turned as far as possible,
then turn handle clockwise; pull door open.
CLOSING
1. Close door completely, then rotate handle counterclockwise unl it stops.
2. Rotate dial clockwise at least one complete rotaon. Verify safe is now locked by
aempng to turn handle clockwise.
5
Geng Started—Manual Lock

6
BATTERY INSTALLATION
1. 9 volt Baery required (not included).
Use a new baery with “use date” at
least 4 years in the future. Pre-used or
old baeries will likely cause your lock
to malfuncon.
2. Place palm under keypad and push UP.
3. Gently pull keypad away from safe.
Install baery, taking care not to pull
out wiring harness.
This applies to SecuRam and LaGard electronic locks only.
Geng Started—Electric Lock
OPENING YOUR SAFE FOR THE FIRST TIME
1. Aer installing baery, enter factory default
combinaon of 1-2-3-4-5-6 to acvate your
lock.
2. Test the operaon of the lock several mes
with the door open before aempng to
change the code. Instrucons for changing
the code are on page 8.

7
OPENING THE LOCK
 Enter the exisng six digit code. The lock comes from the factory set to
1-2-3-4-5-6 and/or 1-1-1-1-1-1. Each key press is conrmed with an audio and light signal.
 The lock will indicate a valid code entry with a double signal.
 Ensure that the factory default sengs are overwrien. Failure to change the factory
default combinaons may result in unauthorized access.
 Within 3 or 4 seconds, turn handle clockwise; pull door open.
 To lock the safe, turn the safe handle counter-clockwise. Always check to
ensure the lock has engaged by turning the handle clockwise.
WRONG TRY PENALTY
 Entry of 4 consecuve invalid codes starts a 5 minute delay period. (LED will ash at 5 or 10
second intervals.) This lock will indicate an invalid code entry with a triple signal.
 At the end of the lock-out period, two more incorrect codes will restart an addional 5-
minute delay period.
LOW BATTERY INDICATIONS
 Repeated beeping during opening indicates that the baery is low and needs immediate
replacement. Uses (1) 9-Volt baery. We recommend the use of Duracell™ or Energizer™
baeries. Baery must have “use date” at least 4 years in the future.
 The lock manufacturers recommend replacement of the baery at least annually.
LaGard Lock SecuRam Lock
Electric Lock Operaon

8
CHANGING YOUR BATTERY
 Slide the keypad housing up and carefully pull away from mounng surface to expose
baery compartment.
 Remove 9-Volt baery and replace with a new one with “use date” at least 4 years in the
future.
 The connector is easily removed by unsnapping it from the two terminals on the top of the
baery. Hold on to baery terminal to avoid pulling wires out of housing.
 Carefully posion the keypad over the mounng screws and slide the keypad housing down.
Ensure that there are no wires or cables bent or pinched between the input pad and the
safe door. Pinched cables can result in a short circuit and performance issues with your lock.
 In rare cases, stac electric discharge could damage your electric lock or keypad. To reduce
this risk, always touch the handles or body of the safe before you touch the keypad to enter
your combinaon.
CAUTION: DO NOT ATTEMPT TO CHANGE YOUR COMBINATION WITH YOUR SAFE DOOR SHUT.
OPEN THE DOOR AND EXTEND THE DOORBOLTS BEFORE PROCEEDING!
CHANGING YOUR CODE
 Press the “0” (zero) buon six mes.
 Enter your exisng six digit code one me.
 Enter NEW six digit code two mes.
 Enter your new code again to unlock safe.
 If a mistake is made, wait thirty seconds and repeat steps 1-4.
 Test operaon of the lock several mes before pung any items in the safe or before
shung the door.
CAUTION: IF YOU DO NOT KNOW THE EXISTING COMBINATION, DO NOT ATTEMPT TO FOLLOW
THE CHANGING INSTRUCTIONS. USERS ARE RESPONSIBLE FOR MAINTAINING A RECORD OF
THEIR COMBINATION.
Electric Lock Operaon

Bolng Down Your Rhino Safe
Your safe is predrilled from the factory for anchoring, with 2 holes in the boom of the safe.
1. Anchoring hardware is not included. Purchase anchor bolts correctly suited for your
oor type. We recommend using wedge anchor bolts 3” or longer for concrete oors
and 1/2” in diameter. Follow bolt manufacturer’s installaon instrucons.
2. Place safe in exact locaon desired.
3. Open door and remove black plasc caps (shown below). Mark locaons of anchor
holes on oor.
4. Move safe and drill holes. Install anchor bolts. Replace safe and secure safe to anchor
bolts. Replace caps.
WARNING: FOR SECURITY AND SAFETY YOUR SAFE SHOULD BE BOLTED DOWN.
9

FREQUENTLY ASKED QUESTIONS
1. Where is my serial number located?
Your serial number is located on the back of the safe and also on the inside of the door,
visible only when the doorback is removed. This manual also has the serial number on the
cover. It usually starts with the model number, followed by a series of numbers.
2. How do I clean my safe?
A clean cloth dampened with water works well. Use a dusng cloth with no lint residue.
3. My Rhino safe has external hinges. Are they more vulnerable to an aack than internal
hinges? No. Your safe has a locking bar on the hinge side of the door, which locks behind
the door frame, to prevent the door from opening if the hinges are sawed o. Also, in a re,
internal hinged safes are vulnerable to heat transfer as there is a large unprotected area
where the hinges are welded to the inside of the body. External hinges help provide you the
best re and the protecon possible.
4. Should I bolt my safe down?
Denitely! If you had the ability to get your safe into your house, a burglar will be able to
get it out. Bolng your safe down ensures the best possible protecon for your valuables.
Also, safes are very heavy and when unsecured can be a safety hazard.
5. How do I bolt my safe down?
Your safe has pre-drilled anchoring holes in the oor (Refer to page 9).
6. Can my electronic lock be hot-wired by a burglar to gain entry?
U.L. Listed electronic locks are designed to block any aempts at hot-wiring, shorng, and
manipulaon. The only way to open your lock is with the exisng combinaon.
1. I can’t get the combinaon to work on my manual lock.
Review the opening procedure on page 5.
2. I have an electric lock and my safe won’t lock.
The most common issue is low current from the baery. If your safe won’t lock, try
installing a new 9 volt baery with “use date” at least 4 years in the future.
3. Should I clean my doorbolts?
Yes, if there is fricon when turning the handle, you should wipe the doorbolts with a clean
rag and then use furniture polish or apply a thin silicone based lubricant on the doorbolts.
TROUBLESHOOTING GUIDE
10

11
4. I am geng no response from my electronic lock.
Replace your baery with a new 9V Duracell™ or Energizer™ baery with a “use date” of
at least 4 years in the future. Low current will cause keypad to malfuncon. Make sure all
wires are properly and ghtly connected to the keypad with no pinched wires or bent
connectors.
5. My electronic lock is randomly ashing and not allowing me to enter my combinaon.
You may be in lock-out mode. Do not touch anything on the keypad for a period of 10-15
minutes. (If you aempt to enter your combinaon while in lock-out mode, the lock-out
period will be extended. Changing the baery on your keypad while in lock-out mode will
also extend the lock-out period.) Aer you have waited 10-15 minutes and the light stops
ashing, you may then enter your combinaon. If it is sll ashing randomly, wait up to 2
hours before trying again.
6. My electronic lock beeps and ashes aer every digit is pressed, but it will not
lock/unlock my safe.
If your lock is accepng your combinaon (indicated by two beeps and ashes aer the
combinaon has been pressed), you may have a baery with too lile current. Try
connecng a new 9V Duracell™ or Energizer™ baery with a “use date” at least 4 years in
the future. Then, try your combinaon again. If your lock gives you three beeps and ashes
aer the combinaon has been pressed, an incorrect code has been entered. In some cases,
this may also indicate a low baery.
7. I’ve changed my baery and the safe is sll not locking/unlocking.
If you are aempng to unlock the safe, rotate the handle counter-clockwise while you
enter your combinaon. Once you hear the two beeps wait for 2 seconds, and then rotate
clockwise to open. If you are aempng to lock the safe, turn the handle to the le unl it
stops, then press and hold the handle to the le for 7 seconds before checking to see if it
locked.
8. What do I do if I have forgoen the combinaon to my safe?
If you have an electronic lock and have forgoen your code, you will have to have your safe
drilled open by a locksmith, which could cost you over $500. To prevent this, please keep
your combinaon in a secure locaon– NOT inside your safe. WE DO NOT STORE YOUR
COMBINATION AT THE FACTORY. If you have a manual lock, we may have your combinaon
on le; however, we do not guarantee it is available, nor are we responsible for keeping the
informaon. If available, we can give the factory set combinaon to you with proof of
purchase and idencaon. If you have since changed your combinaon, a locksmith must
be called.
9. My door seems loose when closed. Is there a way to ghten this?
Behind the doorframe on the le hand side of the door frame there are two adjustable tabs.
Tabs can be adjusted by bending in or out to adjust door play when locked. Please contact
tech support for instrucons on how to adjust properly.

12
Rhino Ironworks® PSIW2418
Limited Warranty
1. Rhino Metals, Inc. (the “Company”) warrants to the original consumer (the
”Purchaser”) that the Ironworks PSIW2418 safe (the “Safe”) will be free from
defects in workmanship and materials for a period of one (1) year from the date
of purchase. These warranes are not assignable or transferable to any other
person.
2. The Company is not responsible for lost or forgoen combinaons.
3. Any damage to the Safe as a result of destrucon, misuse, tampering, abuse,
neglect, accident, improper installaon, modicaon, unauthorized service or
violaon of the instrucons furnished by the company will void this warranty.
4. The sole responsibility of the Company shall be limited to the repair or
replacement (in its sole discreon) of any component of the Safe which fails to
conform to this warranty at no cost to the Purchaser for a period of one (1) year
from the date of original purchase.
5. Contact the Company directly to obtain service under this warranty. A Return
Authorizaon Number must rst be obtained prior to returning defecve
products to the Company.
6. Products shipped without prior Return Authorizaon and Return Authorizaon
Number may not be accepted. The Company will not be responsible for their
disposion and/or cost of return to the owner.
7. The Company will not assume any responsibility for any loss or damage incurred
in shipping. All returned products should include a copy of the original invoice in
order that this warranty may be honored.
8. This warranty is not an insurance policy. The Company is not responsible for
damage or the of the Purchaser’s Safe or its contents.
9. Any implied warranes which the Purchaser may have are limited to the duraon
of the warranes described above. There are no further warranes which extend
or apply beyond the face hereof, and the Company expressly disclaims and
excludes any and all warranes of merchantability or tness for a parcular
purpose. Some states do not allow limitaon on how long an implied warranty
lasts, so the above limitaon may not apply to you.
10. Repair or replacement shall be the sole remedy for the Purchaser under this
warranty. The Company shall not be liable for any direct, indirect, incidental or
consequenal damages, losses or expense arising from the use or misuse of the
Safe. Some states do not allow the exclusion or limitaon of incidental or
consequenal damages so the limitaon may not apply to you.
11. This warranty gives you specic legal rights, and you may also have other rights
which may vary from state to state.
Rev 15A