RHINO ADVANCED PANIC PACK User manual

V1.2 Nov 2021

1. System Overview ......................................................... 4
System Configuration ....................................................... 4
Panic P ack Panel ................................................................ 5
Wireless Remote Controls ........................................... 5
FSK USB Serial A dapter ( FUSA) ................................ 5
Rhino U pload/Download Software ........................ 5
2. Installation ...................................................................... 6
Installation Sequence .................................................... 6
Panic P ack Panel ............................................................... 6
Mounting ..................................................................... 6
Transformer ............................................................... 6
Panic Pack Layout ................................................. 7
PCB Layout ................................................................ 8
Wireless Remote Control .................................. 9
Dedicated I nputs ............................................................. 10
Normally Open ........................................................ 10
Commissioning ................................................................. 11
3. Programming t he R hino Panic Pack ................ 12
Introduction ........................................................................ 12
Creating a New C ustomer A ccount ..................... 12
Communication Setup ................................................. 14
USB-Link ..................................................................... 14
Modem ......................................................................... 15
Network ....................................................................... 15
FSK Gateway ............................................................. 15
Connecting with the Panic Pack ........................... 15
Sending & Retrieving Data ......................................... 16
S ystem Configuration
...................................................
16
System Timers
.........................................................
16
Hardware Monitoring -
.........................................
17
Configuration 1
........................................................
17
Configuration Programming Page ............. 17
O utputs & Devices ........................................................... 19
S ystem Users ...................................................................... 22
User Type ......................................................................... 22
User Cell No .................................................................... 22
User Options .................................................................. 22
Users P rogramming Page ..................................... 23
Learning a remote control to a user ................ 23
Retrieving the Event Log ............................................ 24
Save, Append and Export ................................ 25
Panel Memory and Saved E vents ................ 25
Diagnostics ......................................................................... 25
Manually Adding A Remote Control .................... 27
4.
Specifications .............................................................. 28
Rhino P anic P ack ............................................................
Electrical .....................................................................
Environmental ........................................................
Physical .......................................................................
Standards .............................................................................
Safety ............................................................................
EMC ...............................................................................
Security ....................................................................... 29
Limited Warranty ........................................................ 30
CONTENTS
Panel Outputs .............................................................. 19
Outputs & Devices P rogramming Page .........19
C ommunicator .................................................................. 20
ARC 1-2: T elephone N umber ................................
ARC 1-2: A ccount Number ....................................
ARC 1-2: P rotocol ........................................................
ARC 1-2: D ial Sequence ...........................................
UDL O ptions ...................................................................
UDL P assword ..............................................................
Onboard Communicator Programming Page ..21
5.
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System Configuration
1. SYSTEM OVERVIEW
Wireless Remote Control
PC for Remote
Upload/Download
Serial Port
Internet
FSK Gateway Alarm Receiving
Centre
FSK USB
Serial Adapter
(FUSA)
PC for Local
Upload/Download
Siren & Strobe
Outputs (1A)
RhinoBus Port
6 Wired Zone
Inputs
8 Wireless Zone
Inputs
4

Panic Pack Panel
Features include:
6 dedicated on-board wired zone inputs
Siren and strobe outputs (1 Amp rated)
On-board wireless transceiver
Local or remote upload/download
Plug-on Rhino GSM Module
Auto time/date update
500 event log
1.2 Amp power s upply
2 serial ports (RhinoBus/USB via FUSA)
Flash u pgradable (Remotely or local)
The Rhino Panic Pack panel is a panic system with 6 onboard inputs and a wireless transceiver to
allow support for wireless remote controls. The system is ideally suited to domestic and small
commercial installations.
The system provides both remote signalling and UDL connectivity.
Wireless Remote Controls
The Rhino Panic Pack can handle up to 100 remote controls. The system is shipped with one 6-button
remote which can be used to accept any panic signals that might be generated. Normal users will get
a single button panic only remote control which will only allow the user to activate the panic
remotely.
FSK USB Serial Adapter (FUSA)
The FUSA provides USB connectivity between the Rhino Panic Pack and the host computer. It is
required when a direct connection is required between the Rhino UDL software package and the
Rhino Panic Pack.
Rhino Upload/Download (UDL) Software
Rhino UDL is a Windows-based software package that can be used to remotely or locally program and
diagnose the Rhino range of security systems.
Features include:
Simple intuitive user interface
Local or remote connectivity via GSM modem
System remote control
Advanced system diagnostics
Log file download access
5

2. INSTALLATION
Panic Pack Panel
Mounting
Mount the Rhino Panic Pack on a flat, plumb wall using at least four
appropriate screws. The rear casing has bee n designed with a
several key-hole slot s so that mounng is possible without removing
the Printed Circuit Board (PCB).
It is essenal to ensure that none of the fixing slots or cable entries
are accessible after fixing.
Transformer
The panic pack is powe red by a 20VA transformer, which is supplied
with a sealed fused plug and short length of cable. Therefore, the
transformer should be installed close to 220VACo utlet socket.
The low voltage AC output from the transformer should be routed
into the Rhino Panic Pack housing and connected to the AC input
terminals using suitable cable.
If the transformer 220VAC cable requires extending , it
mustb ec arriedo utb ya qualifiede lectrician .
Installation Sequence
Before attempting to install the Rhino Panic Pack system, read this section. Once you have an overall
understanding of the installation sequence, carefully work through each step.
1. Design the layout
Make a rough sketch of the premises to gte an idea of where all the remote controls are expected to be.
2. Mounting the panic pack panel
The Rhino Panic Pack must be mounted within the protected area close to a 220VAC power source.
You must complete all wiring before connecting the battery or applying AC to the Rhino Panic Pack.
3. Wiring
Install any special buttons for things like medical assistance, fire assistance, etc.
4. Other wiring
Complete all the other wiring including external/internal sounders.
5. Apply power to the Rhino Panic Pack
Once steps 1 to 4 are completed, apply power to the panic pack. First, connect the red battery lead
to the positive terminal and the black lead to the negative terminal. Then, connect the AC.
6. Program the system
Use the Rhino UDL software to program the system. See Section 3 for details.
7. Testing the system
Test the system thoroughly to ensure that all features and functions are operating as required.
Panic Pack Panel
Mounting
Mount the Rhino Panic Pack on a flat, plumb wall using at least four appropriate screws. The rear
casing has been deigned with several key-hole slots so that mounting is possible without removing
the printed circuit board (PCB). It is essential to ensure that none of the fixing slots or cable entries
are accessible after fixing.
Transformer
The panic pack is powered by a 20VA transformer, which is supplied with a sealed fused plug and
shirt length of cable. Therefore, the transformer should be installed close to 220VAC outlet socket.
The low voltage AC output from the transformer should be routed into the Rhino Panic Pack
housing and connected to the AC input terminals using suitable cable.
If the transformer 220VAC cable requires extending, it must be carried out by a qualified
electrician.
6

Panic Pack Layout
M ain Printed C ircuit Board (PCB)
5
3
4
1
2
1
The main PCB that provides the terminals connection to detection devices, see PCB Layout on the
next page for full details.
Standby Battery
2
The system housing will accept a 12V 7Ah battery to provide continued operation in the event of an
AC mains failure. Connect the red battery lead to the positive terminal of the battery and then
connect the lack battery lead to the negative terminal.
Rhino GSM Module
3
The Rhino GSM module must have a firmware of 1.48 or higher.
GSM Antenna
4
Screw in the GSM antenna.
Wireless Antenna
5
Screw in the wireless antenna for the onboard wireless transceiver.
7

PCB L ayout
2. DedicatedE vent Trigger Inputs 1 to 6
The six inputs haved edicatedf uncons
i) PanelO pen/CloseE vent
ii) PanicB utton
iii) Burglary Zone #1
iv) Burglary Zone #2
v) FireA larm
vi) MedicalA l arm
3. Auxiliary 12V
These terminals provide auxiliary power for the external sounder
that might require 12V power. The auxiliary output is protected by
an autor esetng fuse (PTC) rateda t 1.1A mp).
4. Output 1 (Siren)
Output 1 is a high current (1 Amp), switched negave supervised
output for driving a siren/bell . The funcon can be modified in the
configuraon.
5.O utput 2 (Strobe)
Output 2 is a high current (1 Amp), switched negave supervised
output for driving a strobe light. The funcon can be modified in the
configuraon.
6. Serial
Port
The serial port
is providedf orl ocal downloading via Rhino UDL.
7.R adio Serial Port
The Radio porti s used forc onnecngt o the serialc onnecon ont he
TX RhinoR adio Transmitter.
8. ModeB utton
This button performs several funcons:
a) If the button is held pressed during power up the control
will revertt od efault sengs.
b) Aer power up, if the buttoni sp resseda nd held, itw ill
allow thel earning of a new Remote Control .
9. Antenna Screw Connector
This connector provides a screw in connecon for the on -board
wireless transceiver antenna.
10.S ystem StatusL EDs
Green: AC power present.
Red: A Panic had beena cvated .
Yellow: The Panic Packi si n FOB Learn Mode .
Orange: Baery Fault.
11. LED Status display
Dual red 7 segment LED display that shows Panic FOB informaon as
well as system fault messages.
12. Lid T amper Connector
This connector can be used to connect a lid tamper switch to
providep rotecon for when the enclosure coveri so pened.
13. BatteryC onnecons
A 12V rechargeable baery must be connected to these two
terminals in order to provide connuous system operaon in the
event of mains failure. The baery output is protected by an auto
reseng fuse (PTC) rated at 1.6 Amp.
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9
10
11
12
1 2 3 4 5 6
7
AC Input
1
The two wires from the transformer are connected to these terminals and supply power to the system.
Dedicated Event Trigger Inputs 1 to 6
2
The six inputs are normally open and triggered when they are closed. They have dedicated functions:
i) Panel open/close event
ii) Panic
iii) Burglary zone #1
iv) Burglary zone #2
v) Fire alarm
vi) Medical alarm
Auxillary 12V
3
These terminals provide auxiliary power for the external sounder that might require 12V power. The
auxiliary output is protected by an auto resetting fuse (PTC) rated at 1.1 Amp.
Output 1 (Siren)
4
Output 1 is a high current (1 Amp), switched negative supervised output for driving a siren/bell.
The function can be modified in the configuration.
Output 2 (Strobe)
5
Output 2 is a high current (1 Amp), switched negative supervised output for driving a strobe light.
The function can be modified in the configuration.
Serial Port
6
The serial port is provided for local downloading via Rhino UDL.
8

2, 4, 5, 6 Spare.
Mode Button
7
This button performs several functions:
i) If the button is held pressed during power up, the control will revert to default settings.
ii) After power up, if the button is pressed and held, it will allow the learning of a new remote
control.
Antenna Screw Connector
8
This connector provides a screw in connection for the onboard wireless transceiver antenna.
System Status LEDs
9
Green: AC power present
Red:
Yellow:
Orange: Battery fault
AC panic has been activated
The panic pack is in remote control learn mode
LED Status Display
10
Dual red 7 segment LED display that shows panic remote control information as well as system
fault messages.
Lid Tamper Connector
11
This connector can be used to connect a lid tamper switch to provide protection for when the
enclosure cover is opened.
Battery Connections
12
A 12V rechargeable battery must be connected to these two terminals in order to provide
continuous system operation in the event of a mains failure. The battery output is protected by an
auto resetting fuse (PTC) rated at 1.6 Amp.
Wireless Remote Control
Each user may be assigned a wireless remote control to allow remote control of the system. The
remote control features a multi-colour status LED and internal beeper to provide user feedback
when using the remote. The figure below shows the layout of the remote control:
5
3
1
6
4
2
7
Panic Alarm
1
This button activates the panic alarm.
Stop Panic
3
This button is used to silence the siren.
All other buttons are spare and do not have a function in the Rhino Panic Pack.
7 Activity LED
The activity LED flashes red when the remote control is transmitting a wireless signal and flashes
green for acknowledgment.
9

Normally Open
This wiring configuration should be used when connecting PGMs from third-party alarm panels:
Dedicated Inputs
Input State Input Switch Closed Input Switch Open
Input #Z1 Contact ID R400
“Closed”
Contact ID E 400
“Open”
Input #Z2 Contact ID E 120
“Panic”
Input # Z3 Contact ID E 130-1
“Burglary Zone #1”
Input #Z4 Contact ID E 130-2
“Burglary Zone #2”
Input #Z5 Contact ID E110
“Fire Alarm”
Input #Z6 Contact ID E100
“Medical E mergency”
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Once ALL connections have been made to the Rhino Panic Pack and power is ready to be applied,
you should read this section before continuing.
Commissioning
The Rhino Panic Pack leaves the factory programmed with default settings and when the system is
powered up for the first time the default settings are in use.
Connect the black battery lead to the negative (-) terminal of the standby battery and the red
battery lead to the positive (+) terminal of the standby battery. The 7-segment display will show PP
followed by the firmware version number e.g. r4 00
Program the system as described in the next section (Programming the Rhino Panic Pack).
Use the diagnostics page to check zones and outputs. See page 25.
Test the siren and strobe by pressing panic on a remote control learnt on the system and triggering
an alarm.

Commissioning
Once ALL connecons have been made to the Rhino Panic Pack and
power is ready to be applied, you should read this secon before
connuing.
The Rhino Panic Pack leaves the factory programmed with default
setngs and when the system is powered up for the first me the
defaults eingsa re in use.
Connect the black baery lead to the negave ( –) terminal of
the standby baery and the red baery lead to the posive (+)
terminal of the standby baery. The 7 se gment display will
show PP followed byt he Firmware Version Number e.g. r4 00
Program the system as described in the next secon
(Programming the Panic Pack).
Use the diagnoscs page to check zones and outputs (see page
18).
Te st the siren and strobe by pressing panic on a Remote
Controll earnt ont hes ystema nd triggeringa n alarm.
Replace the lid and secure with the lid screw supplied - do not
over-ghten.
Installaon is now complete and the system is ready for use. Please
ensure the system users are provided with adequate training on
operangt he RhinoP anicP ack .
1111
Replace the lid and secure with the lid screw supplied. Do not over-tighten.
Installation is now complete and the system is ready to use. Please ensure the system users are
provided with adequate training on operating the Rhino Panic Pack.

3. PROGRAMMING THE RHINO PANIC PACK
Introduction
This section covers the system programming and it is important that all engineers read this section
carefully so as to familiarise themselves with the many features and functions of the Rhino Panic
Pack.
The Rhino Panic Pack can only be programmed using the Windows-based Rhino UDL software
package. This can be done locally at site with a laptop and serial adapter (FUSA) or remotely.
Creating a New Customer Account
The Rhino UDL has a database that stores all customer and system settings for each customer/Rhino
Panic Pack. Before you can program the Rhino Panic Pack, you must create a customer account in
the database.
Run the Rhino UDL software and click on the little arrow next to the “Accounts” button on the main
toolbar:
From the dropdown menu select the “Create New Customer Account” option. The “New Account”
dialog is displayed:
12

Fill in the customer details for the alarm installation, although most of the details are optional, the
more information you provide, the easier it becomes to find the customer details in the future. Once
you have completed the customer details, click on the next tab, “Control Panel”:
Fill in the Rhino Panic Pack options:
Model
Select the model as “Panic Pack”.
Serial No
This is read-only and will automatically update on the first connection with the Rhino Panic Pack.
Firmware Version
Select the firmware that matches the panel being installed.
Installed On
Enter the date that the Rhino Panic Pack was installed (optional).
Tel No
Leave blank - not required for the Rhino Panic Pack.
UDL Passcode
The UDL passcode provides a means of security for UDL connectivity. The Rhino Panic Pack’s default
passcode is 1234. For initial connection enter 1234, then if required change it once you are
connected with the Rhino Panic Pack.
IP Address
Leave blank - not required for the Rhino Panic Pack.
IP Port
Leave blank - not required for the Rhino Panic Pack.
User name & Password
Please register a user account on portal.fsk.co.za first and then fill in the username and password
chosen.
FSK Account No & Client ID
Enter your FSK account number in this field. This is available once you’ve registered and can access
the FSK portal.
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Once you have completed all the Rhino Panic Pack details, click on the “OK” button. The new
customer is created and opened ready for editing.
Communication Setup
Before attempting to connect with the Rhino Panic Pack, you must ensure the communication
settings in the Rhino UDL software is set up correctly.
Click on the “Setup” button on the main toolbar:
From the dropdown menu select the “Communication...” option. The “Communication Setup” dialog
is displayed:
USB-Link
This page is used for configuring the serial adaptor (FUSA) for local connection to the Rhino Panic
Pack.
Com Port
From the dropdown list select the Com Port that the serial adaptor is using. In most cases there will
only be one port listed. If you have multiple ports listed, try the first and if it fails, try the next, etc.
Baud Rate
The baud rate setting is 115200.
Retry Attempts
If during normal communications a packet of data is corrupted, the Rhino UDL software will retry
sending the packet. If it continues to fail and once it has retried all its attempts (e.g. 3 times), the
communication link is closed.
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Modem
This connection option is not available for the Rhino Panic Pack.
Network
This connection option is not available for the Rhino Panic Pack.
FSK Gateway
This page is used for configuring the FSK Gateway parameters for remote connection to the Rhino
Panic Pack using the Rhino GSM:
Gateway Access
The default gateway address is “sabre1apn.com” and should only be changed if advised to do so by
FSK.
Gateway Port
The default gateway port is “8010" and should only be changed if advised to do so by FSK.
User Name
In order to use the FSK Gateway you must have an active account with FSK. An account can be
created on the website: portal.fsk.co.za
Password
Enter your FSK account password in this field.
Once you have completed all the communication settings, click on the “OK” button.
Connecting with the Panic Pack
In order to communicate with the Rhino Panic Pack, you must first establish a connection.
Click on the “Connect button on the main toolbar:
15

From the dropdown menu select:
Connect via USB-link for local connection using the serial adaptor.
Connect via FSK Gateway for a remote connection using the Rhino GSM
Once a connection is established, the status message at the bottom left will show “Status: Online” and
the “Disconnect” button on the main toolbar is now enabled.
When the connection with the Rhino Panic Pack is no longer required, click on the “Disconnect” button
on the main toolbar:
Sending & Retrieving Data
Once a connection is established with the Rhino Panic Pack, the Send/Receive toolbar buttons are
enabled. The buttons perform the following functions:
Retrieve Page
Click on this button to retrieve Rhino Panic Pack data for the active page. For
example, if the Zone Programming page is active, then only data for that page is
retrieved from the Rhino Panic Pack.
Send Page
Click on this button to send data for the active page to the Rhino Panic Pack. For
example, if the Configuration page is active, then only data for that page is sent to the
Rhino Panic Pack.
Retrieve All Pages
Click on this button to retrieve Rhino Panic Pack data for all pages.
Send All Pages
Click on this button to send data for all pages to the Rhino Panic Pack data.
Send Date and Time
Click on this button to send the current date and time to the Rhino Panic Pack
System Configuration
This section covers programming of the system timers, hardware and general configuration options.
System Timers
The System timers control global system timing and delay operation.
AC Fail Delay
This timer is used to delay (0-255 minutes) the generation of an AC Fault condition following an AC
mains failure. Default = 30 minutes.
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The AC Fault alarm is deliberately slow, when the AC is removed or applied, the Rhino Panic
Pack will take some time before the fault is generated or cleared.
Battery Test Period
This timer is used to control frequency (0-255 hours) at which the standby battery is load tested.
Default = 24 hours.
Bell Duration
When an alarm is generated, this timer is used to control the active duration of the siren.
Hardware Monitoring
This set of options allows the monitoring of the Rhino Panic Pack hardware to be enabled or
disabled.
Panel Box Tamper
1
The box tamper is monitored for activity (default)
On:
The box tamper is not monitored
Off:
Reserved
2
System Voltage
3
On:
The system voltage is not monitored
Off:
The system voltage is monitored for faults (default)
Battery Presence
4
On:
The standby battery is not monitored
Off:
The standby battery is monitored for its presence (default)
Mains AC
5
On:
The mains supply is not monitored
Off:
The mains supply is monitored for its presence (default)
Configuration 1
This set of options allows the system operation and features to be altered.
Enable Panic Pack Operation
1
Rhino Panic Pack operation is normal
On:
The Rhino Panic Pack operation is disabled. All Rhino Panic Pack functions including alarm
Off:
Reserved
2
Reserved
3
Reserved
4
Reserved
5
Configuration Programming Page
To program the system timers, hardware and general configuration option, click on the
“Configuration” icon in the “Programming” section on the left hand navigation bar:
17
transmissions to the ARC, will be stopped. The 7-segment display will show --.

The System Configuration page will open, showing the current setting for the System Timers:
Change the settings as required by using the slide bar to the right of the selected timer. You can also
double-click on the timer to open a timer property dialog. Once you have configured the System
Timers as required, click on the hardware tab at the bottom of the “System Configuration” page to
display the “Hardware Monitoring” options:
Click on the options to toggle the option on or off. Once you have configured the “Hardware
Monitoring” as required, click on the “Configuration” tab at the bottom of the “System Configuration”
page to display the “System Configuration 1" options:
Click on the options to toggle the option on or off.
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Outputs & Devices
This section covers programming of the panel outputs and devices.
Panel Outputs
The system has two outputs which default to siren and strobe operation. However, the operation of
both outputs may be changed if required. The following output functions are available:
00 Not Used
This output type does not activate.
01 AC Fault
This output type activates when the mains supply has been removed for the duration of the AC
Fail Delay timer.
02 Battery Fault
This output type activates when a fault is detected with the Rhino Panic Pack standby battery.
03 Reserved
04 Reserved
05 Reserved
06 Reserved
07 Bell/Siren
This output type activates when an alarm is generated.
08 Strobe
This output type activates when an alarm is generated and deactivates when the system is reset.
09 Reserved
10 PA Alarm
This output type activates when a panic alarm is generated
Outputs & Devices Programming Page
To program the panel outputs, click on the “Outputs & Devices” icon in the “Programming” section
on the left hand navigation bar:
The Outputs and Devices page will open, showing the current settings for the two outputs:
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Double-click on the output you want to edit and the “Output Properties” dialog opens:
Edit the output properties as required, then click “Apply” to update. Click “Next” or “Previous” to
move through the output list. When finished, click on the “Close” button.
Communicator
This section covers programming of the communicator - Rhino GSM module.
ARC 1-2: Telephone Number
Not used.
ARC 1-2: Account Number
Not used.
ARC 1-2: Protocol
This set of options allows the protocol type to be programmed for each ARC.
0 Disabled
The selected ARC is disabled.
1 Contact ID
The selected ARC is configured for Contact ID protocol. When triggered, the communicator will
connect with the alarm receiver and report the event using Contact ID protocol.
2 SMS
Not used.
3 Slave Panel
Not used.
ARC 1-2: Dial Sequence
This set of options controls the method of reporting an alarm for each ARC.
0 TX Rhino Long Range Radio
Not used.
1 Rhino GSM Communicator
The selected ARC reports alarm events via the Rhino GSM.
2 FSK Guard Room Decoder
The option is reserved and should not be selected.
UDL Options
The set of options control how the upload/download computer interacts with the Rhino Panic Pack.
UDL Password
The UDL password provides communication security with the remote UDL computer. The UDL
password in the Rhino Panic Pack must match the UDL password configured in the Rhino UDL
software package in order to establish a communication link.
If the UDL Passcode is changed and subsequently forgotten, the only way to reset it is to load
the factory default settings. This will also default all other system parameters including all learnt
remote controls.
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