Ricoh PRO C7200S Manual

For safe and correct use, be sure to read Safety Information before
using the machine.
Maintenance
Troubleshooting
Document Server
Scan
Print
Adjustment Settings for Operators
Paper Specifications and Adding Paper
Copy
Getting Started
Useful Functions
Manuals Provided with This Machine
How to Read the Manuals
Operator's Guide

TABLE OF CONTENTS
1. How to Read the Manuals
Symbols Used in the Manuals........................................................................................................................... 9
Disclaimer......................................................................................................................................................... 10
Notes.................................................................................................................................................................11
Machine Types.................................................................................................................................................12
Names of Major Features............................................................................................................................... 13
Model-Specific Information.............................................................................................................................14
Functions Requiring Optional Configurations................................................................................................ 15
2. Manuals Provided with This Machine
Manuals for This Machine...............................................................................................................................19
How to Use the Operating Instructions...........................................................................................................22
Read HTML Manuals...................................................................................................................................22
Read the HTML manuals on the control panel.......................................................................................... 23
3. Useful Functions
Booklet Printing.................................................................................................................................................25
Perfect Binding..................................................................................................................................................26
Finishing to a regular size............................................................................................................................27
Notes on Configuring the Perfect Binding................................................................................................. 28
Ring Binding......................................................................................................................................................30
Notes on Configuring the Ring Binding..................................................................................................... 30
Fold....................................................................................................................................................................32
Using the Multi-Folding Unit........................................................................................................................32
Using the Booklet Finisher........................................................................................................................... 36
Registering Custom Paper................................................................................................................................39
Overview of Paper Settings.........................................................................................................................39
Custom Paper Registration Workflow........................................................................................................ 41
How to Use the [Custom Paper Management] Screen.............................................................................41
How to Use the [Import From Master Library] Screen.............................................................................. 43
Registering a Custom Paper........................................................................................................................45
Registering a Custom Paper with the Media Identification Unit...............................................................50
Modifying a Custom Paper.........................................................................................................................56
Custom Paper Settings.................................................................................................................................57
Adjusting the Image Position of the Either Side of the Paper....................................................................60
1

Searching for a Paper by Specifying the Conditions................................................................................62
Printing the Parameters of Custom Paper Settings.....................................................................................63
Exporting Custom Paper to an SD Card.................................................................................................... 64
Deleting a Custom Paper.............................................................................................................................64
Managing the Master Library.....................................................................................................................65
Connecting to a Computer/DFE Remotely from the Control Panel............................................................. 66
Connecting to a Computer/DFE Remotely from the Control Panel.........................................................66
Creating a Destination of Remote Desktop Connection........................................................................... 67
Configuring the Connection App................................................................................................................69
Allowing Remote Connection from a PC or Tablet to the Control Panel..................................................... 71
Allowing Remote Operations......................................................................................................................71
Enabling the Remote Connection to the Control Panel.............................................................................72
4. Getting Started
Guide to Names and Functions of Components............................................................................................75
Guide to Functions of the Attention Light....................................................................................................79
Guide to Functions of the Machine's Options................................................................................................81
Guide to Functions of the Machine's External Options.............................................................................81
Guide to Functions of the Machine's Internal Options/Option Controller............................................. 87
Guide to the Names and Functions of the Machine's Control Panel........................................................... 88
Adjusting the Angle of the Control Panel................................................................................................... 90
Turning On/Off the Power..............................................................................................................................91
Turning On/Off the Power..........................................................................................................................91
Turning On the Main Power........................................................................................................................91
Turning Off the Main Power........................................................................................................................92
Saving Energy.............................................................................................................................................. 92
Anti-humidity Heater Switch........................................................................................................................94
Adjusting the Display....................................................................................................................................... 96
How to Use the [Home] Screen...................................................................................................................... 99
Main Icons on the [Home] Screen...........................................................................................................101
Changing Modes by Pressing the Function Keys....................................................................................102
[Printer Status] Screen............................................................................................................................... 103
[Tray Paper Settings] Screen.................................................................................................................... 104
[Information] Screen..................................................................................................................................106
2

[Web Browser] Screen............................................................................................................................. 107
Possible Operations on the Application Screen..................................................................................... 109
Changing the Display Language............................................................................................................. 111
System Reset.............................................................................................................................................. 111
How to Use Each Application.......................................................................................................................112
Keys that Appear on the Initial Settings Screen and Screens of Each Standard Application.............112
How to Use the [Copier] Screen..............................................................................................................115
How to Use the [Document Server] Screen.............................................................................................115
How to Use the [Printer] Screen............................................................................................................... 120
How to Use the [Scanner] Screen............................................................................................................121
Switching Screen Patterns.........................................................................................................................133
Logging In the Machine................................................................................................................................ 134
When the Authentication Screen is Displayed........................................................................................134
User Code Authentication Using the Control Panel................................................................................134
User Code Authentication Using a Printer Driver....................................................................................135
Logging In Using the Control Panel......................................................................................................... 135
Logging Out Using the Control Panel...................................................................................................... 136
Logging In Using an IC Card....................................................................................................................136
Logging Out Using an IC Card................................................................................................................ 138
Using a Smart Device to Log in to the MFP............................................................................................. 138
Using a Smart Device to Log out from the MFP...................................................................................... 139
Auto Logout Function.................................................................................................................................139
Logging In Using a Driver.........................................................................................................................139
Logging In Using Web Image Monitor....................................................................................................140
Logging Out Using Web Image Monitor................................................................................................ 141
User Lockout Function............................................................................................................................... 141
Changing the Login Password..................................................................................................................141
5. Copy
Auto Reduce / Enlarge................................................................................................................................. 145
Duplex Copying.............................................................................................................................................147
Specifying the Original and Copy Orientation...................................................................................... 149
Combined Copying.......................................................................................................................................151
One-sided Combine..................................................................................................................................153
3

Two-sided Combine..................................................................................................................................154
Copying onto Envelopes...............................................................................................................................157
Copying onto Envelopes from the Multi Bypass Tray (Tray A)..............................................................157
Copying onto Envelopes from the Wide Large Capacity Tray............................................................. 158
Sort..................................................................................................................................................................159
Changing the Number of Sets..................................................................................................................159
Storing Data in the Document Server...........................................................................................................160
6. Paper Specifications and Adding Paper
Placing Originals........................................................................................................................................... 161
Recommended Original Sizes and Weights...........................................................................................161
Sizes Detectable with Auto Paper Select.................................................................................................164
Placing Originals on the Exposure Glass................................................................................................ 166
Placing Originals in the Auto Document Feeder.....................................................................................168
Loading Paper................................................................................................................................................170
Precautions for Loading Paper................................................................................................................. 170
Loading Paper into Tray 1........................................................................................................................ 172
Loading Paper into the A3/11 × 17 Tray Unit.......................................................................................174
Loading Paper into Tray 2........................................................................................................................ 175
Loading Paper into the Multi Bypass Tray (Tray A)................................................................................176
Loading Paper into the Three-tray Wide Large Capacity Tray............................................................. 179
Loading Paper into the Two-tray Wide Large Capacity Tray................................................................180
Loading Paper into the Interposer............................................................................................................183
Loading Cover Sheets into the Interposer of the Perfect Binder.............................................................184
Loading Orientation-fixed Paper or Two-sided Paper...........................................................................187
Changing the Paper Size.............................................................................................................................. 190
Precautions for Changing the Paper Size................................................................................................190
Changing the Paper Size in Tray 2..........................................................................................................190
Changing the Paper Size in the Three-tray Wide Large Capacity Tray............................................... 193
Changing the Paper Size in the Two-tray Wide Large Capacity Tray................................................. 199
Changing to a Size That Is Not Automatically Detected....................................................................... 205
Changing to a Custom Paper Size...........................................................................................................205
Recommended Paper.................................................................................................................................... 207
Recommended Paper Sizes and Types................................................................................................... 207
4

Paper Weight Conversion Table..............................................................................................................237
Unusable Paper......................................................................................................................................... 239
Paper Storage............................................................................................................................................240
Changing Tray Paper Settings...................................................................................................................... 241
Accessing Tray Paper Settings..................................................................................................................241
Names and Positions of Paper Trays (Trays 1 to 8 and Tray A)........................................................... 242
Tray Paper Settings....................................................................................................................................243
Using the Ring Binder and the High Capacity Stacker...........................................................................262
7. Adjustment Settings for Operators
How to Use the [Adjustment Settings for Operators] Screen..................................................................... 271
Accessing the Adjustment Settings for Operators....................................................................................... 272
Features of the Displayed Items and Setting Operations.......................................................................272
Printing with Adjusted Settings..................................................................................................................274
Menu Items and Functions............................................................................................................................ 276
Setting Values.................................................................................................................................................284
Machine: Image Position.......................................................................................................................... 284
Machine: Image Quality...........................................................................................................................290
Machine: Paper Feed/ Output................................................................................................................ 293
Machine: Maintenance............................................................................................................................ 298
Finishing: Finisher.......................................................................................................................................303
Finishing: Fold............................................................................................................................................ 320
Finishing: Perfect Binder............................................................................................................................ 337
Finishing: Stacker.......................................................................................................................................339
8. Print
Quick Install....................................................................................................................................................345
Displaying the Printer Driver Settings Screen...............................................................................................347
Displaying the Printer Driver Properties................................................................................................... 347
Displaying the Printing Preferences Dialog Box......................................................................................347
Displaying the Printer Driver Help............................................................................................................350
Standard Printing........................................................................................................................................... 352
When using the PCL 6 printer driver........................................................................................................ 352
When using the PCL 5c printer driver...................................................................................................... 353
Printing on Both Sides of Sheets................................................................................................................... 354
5

When using the PCL 6 printer driver........................................................................................................ 354
When using the PCL 5c printer driver...................................................................................................... 354
Types of two-sided printing...................................................................................................................... 355
Printing on Envelopes.................................................................................................................................... 356
Configuring envelope settings using the control panel.......................................................................... 356
Printing on envelopes using the printer driver......................................................................................... 356
9. Scan
Preparation for Sending by Scan to Folder.................................................................................................359
Creating a shared folder on a computer running Windows/confirming a computer's information...359
Creating a shared folder on a computer running OS X or mac OS/confirming a computer's
information................................................................................................................................................. 361
Registering the shared folder of the destination computer in the address book...................................363
Basic Procedure When Using Scan to Folder............................................................................................. 365
Specifying Scan to Folder Destinations........................................................................................................367
Sending Files to a Shared Network Folder................................................................................................. 368
Entering the path to the destination manually......................................................................................... 368
Specifying the path by browsing the network for destinations.............................................................. 370
Sending files to an FTP server...................................................................................................................370
Basic Procedure for Sending Scan Files by E-mail......................................................................................373
Specifying the Destination or Recipient................................................................................................... 375
Selecting the Destination from the Machine's Address Book.................................................................375
Entering an E-mail Address Manually..................................................................................................... 378
Selecting the Destination from Recent Destinations................................................................................ 379
Selecting Destinations by Searching an LDAP Server............................................................................ 379
Registering a Destination E-mail Address or Folder............................................................................... 381
Storing and Saving the Scanned Documents.............................................................................................. 384
Basic Procedure for Storing Scan Files....................................................................................................384
Previewing the Contents of a Stored Document......................................................................................385
Sending a Stored File................................................................................................................................388
Managing Stored File............................................................................................................................... 389
Specifying Access Privileges for Stored Files.......................................................................................... 395
Storing the Scanned Documents to a USB Flash Memory Device or SD Card....................................396
Specifying the File Type................................................................................................................................ 399
6

Notes About and Limitations of File Types.............................................................................................. 400
Specifying Scan Settings...............................................................................................................................402
10. Document Server
Storing Data................................................................................................................................................... 403
Printing Stored Documents............................................................................................................................ 406
Interrupting a Print Job.............................................................................................................................. 407
Changing the Number of Print Copies while Printing Is in Progress......................................................408
Sample Print............................................................................................................................................... 408
Printing a Specified Page..........................................................................................................................409
11. Troubleshooting
Getting Started...............................................................................................................................................411
When the Machine Makes a Beeping Sound........................................................................................ 411
When You Check the Indicator Lamps, Status Icons, and Messages on the Control Panel............... 412
When You Have Problems Operating the Machine.............................................................................. 416
When Messages Appear..............................................................................................................................425
When Messages Appear and the Machine Cannot Be Operated.......................................................425
Messages Displayed When You Use the Copy/Document Server Function.......................................427
Messages Displayed When You Use the Printer Function..................................................................... 431
Messages Displayed When You Use the Scanner Function..................................................................446
When Other Messages Appear...............................................................................................................462
Troubleshooting When You Use the Copy/Document Server Function................................................... 469
When You Cannot Make Clear Copies..................................................................................................469
When You Cannot Make Copies As Wanted........................................................................................ 473
Troubleshooting When You Use the Printer Function..................................................................................481
Checking the Error Log..............................................................................................................................481
When You Cannot Print............................................................................................................................ 481
Other Printing Problems............................................................................................................................ 482
Troubleshooting When You Use the Scanner Function.............................................................................. 490
When You Cannot Send Scanned Files.................................................................................................. 490
When Scanning Is Not Performed As Expected......................................................................................... 493
Clearing Misfeeds......................................................................................................................................... 495
Removing Jammed Paper......................................................................................................................... 495
Removing Jammed Staples.......................................................................................................................510
7

Removing Jammed Ring Combs...............................................................................................................513
Removing Punch Waste............................................................................................................................ 514
Removing Staple Waste........................................................................................................................... 515
Removing Waste Paper............................................................................................................................ 515
Adjusting the Color Registration Shift or Printed Color...............................................................................516
Adjusting Image Density........................................................................................................................... 516
When the Color Registration Shifts.......................................................................................................... 516
When the Printed Color Differs From the Original Color.......................................................................517
12. Maintenance
General Requirements...................................................................................................................................519
Dos and Don'ts.......................................................................................................................................... 519
Saving Printouts......................................................................................................................................... 521
Backing Up Hard Disk Data..................................................................................................................... 521
Replenishing and Replacing Consumables.............................................................................................522
Where to Put Your Machine.....................................................................................................................529
Optimum Environmental Conditions After Moving the Machine...........................................................529
Maintaining Your Machine...........................................................................................................................534
How to Clean the Machine...................................................................................................................... 534
Cleaning the Exposure Glass and Scanning Glass................................................................................534
Cleaning the Auto Document Feeder.......................................................................................................535
Cleaning the Power Cord Plug.................................................................................................................536
Cleaning the TIM-Mag Unit..................................................................................................................... 537
Checking the Earth Leakage Breakers......................................................................................................... 542
Useful Information..................................................................................................................................... 544
8

1. How to Read the Manuals
Symbols Used in the Manuals
This manual uses the following symbols:
Indicates points to pay attention to when using the machine, and explanations of likely causes of paper
misfeeds, damage to originals, or loss of data. Be sure to read these explanations.
Indicates supplementary explanations of the machine's functions, and instructions on resolving user
errors.
This symbol is located at the end of sections. It indicates where you can find further relevant information.
[ ]
Indicates the names of keys on the machine's display or control panels.
(mainly Europe and Asia), (mainly Europe), or (mainly Asia)
(mainly North America)
Differences in the functions of Region A and Region B models are indicated by two symbols. Read the
information indicated by the symbol that corresponds to the region of the model you are using. For
details about which symbol corresponds to the model you are using, see "Model-Specific Information",
Device Management.
9

Disclaimer
To the maximum extent permitted by applicable laws, in no event will the manufacturer be liable for any
damages whatsoever arising out of failures of this machine, losses of the registered data, or the use or
non-use of this product and operation manuals provided with it.
Make sure that you always copy or have backups of the data registered in this machine. Documents or
data might be erased due to your operational errors or malfunctions of the machine.
In no event will the manufacturer be responsible for any documents created by you using this machine or
any results from the data executed by you.
1. How to Read the Manuals
10

Notes
Contents of this manual are subject to change without prior notice.
The manufacturer shall not be responsible for any damage or expense that might result from the use of
parts other than genuine parts from the manufacturer with your office products.
For good output quality, the manufacturer recommends that you use genuine toner from the
manufacturer.
Some illustrations in this manual might be slightly different from the machine.
Notes
11

Machine Types
Check the type of your machine before reading the manuals.
• Type 1: Pro C7200S
• Type 2: Pro C7200SX
• Type 3: Pro C7210S
• Type 4: Pro C7210SX
Certain types might not be available in some countries. For details, please contact your local dealer.
Certain options might not be available in some countries. For details, please contact your local dealer.
Depending on which country you are in, certain units may be optional. For details, please contact your
local dealer.
1. How to Read the Manuals
12

Names of Major Features
In this manual, major features of the machine are referred to as follows:
• Auto Document Feeder ADF
• Multi Bypass Tray BY5020 Multi bypass tray (Tray A)
• Wide Large Capacity Tray Wide LCT (in this manual, "wide LCT" refers to the three-tray wide
LCT and the two-tray wide LCT)
• LCIT RT5110 Three-tray wide Large Capacity Tray (Three-tray wide LCT)
• Vacuum Feed LCIT RT5120 Two-tray wide Large Capacity Tray (Two-tray wide LCT)
• Multi-Folding Unit FD5020 Multi-folding unit
• Decurl Unit DU5060 Decurl unit
• Buffer Pass Unit Type S9 Buffer pass unit
• Ring Binder RB5020 Ring binder
• High Capacity Stacker SK5040 High capacity stacker
• Trimmer Unit TR5040 Trimmer
• Cover Interposer Tray CI5030 Interposer
• Perfect Binder GB5010 Perfect binder
• Tab Sheet Holder Type 3260 Tab sheet holder
• Color Controller E-45A/E-85A Fiery controller
• TotalFlow Print Server R-62A TotalFlow Print Server
Names of Major Features
13

Model-Specific Information
This section explains how you can identify the region your machine belongs to.
There is a label on the rear of the machine, located in the position shown below. The label contains
details that identify the region your machine belongs to. Read the label.
DWR603
The following information is region-specific. Read the information under the symbol that corresponds to
the region of your machine.
(mainly Europe and Asia)
If the label contains the following, your machine is a Region A model:
• CODE XXXX -27, -29, -67
• 220–240 V
(mainly North America)
If the label contains the following, your machine is a Region B model:
• CODE XXXX -17, -57
• 208–240 V
• Dimensions in this manual are given in two units of measure: metric and inch. If your machine is a
Region A model, refer to the metric units. If your machine is a Region B model, refer to the inch
units.
• If your machine is a Region A model and "CODE XXXX -27, -67" is printed on the label, see
" (mainly Europe)" also.
• If your machine is a Region A model and "CODE XXXX -29" is printed on the label, see
" (mainly Asia)" also.
1. How to Read the Manuals
14

Functions Requiring Optional Configurations
• Copier mode
Function Option
Copying from the multi bypass tray (Tray A)
One of the following combinations of options is
required:
• Multi bypass tray (Tray A) and three-tray
wide LCT
• Multi bypass tray (Tray A) and two-tray
wide LCT
Copying onto tab stock
One of the following options is required:
• Tab sheet holder
• Multi bypass tray (Tray A)
• Three-tray wide LCT
• Two-tray wide LCT
• Shift Sort
• Stack
One of the following options is required:
• Finisher SR5050
• Booklet Finisher SR5060
• High capacity stacker
Staple
One of the following options is required:
• Finisher SR5050
• Booklet Finisher SR5060
Staple (Center) Booklet Finisher SR5060
Punch
One of the following combinations of options is
required:
• Finisher SR5050 and punch unit
• Booklet Finisher SR5060 and punch unit
Functions Requiring Optional Configurations
15

Function Option
• Z-fold
• Letter Fold-out
• Letter Fold-in
• Double Parallel Fold
• Gate Fold
One of the following combinations of options is
required:
• Finisher SR5050 and multi-folding unit
• Booklet Finisher SR5060 and multi-
folding unit
Half Fold
One of the following combinations of options is
required:
• Booklet Finisher SR5060
• Finisher SR5050 and multi-folding unit
Fore Edge Cut Booklet Finisher SR5060 and trimmer
Perfect Binding Perfect binder
Ring Binding Ring binder
• Printer mode
Function Option
Printing from the multi bypass tray (Tray A)
One of the following combinations of options is
required:
• Multi bypass tray (Tray A) and three-tray
wide LCT
• Multi bypass tray (Tray A) and two-tray
wide LCT
• Staple
• Shift Collate
One of the following options is required:
• Finisher SR5050
• Booklet Finisher SR5060
Printing onto tab stock
One of the following options is required:
• Tab sheet holder
• Multi bypass tray (Tray A)
• Three-tray wide LCT
• Two-tray wide LCT
1. How to Read the Manuals
16

Function Option
Punch
One of the following combinations of options is
required:
• Finisher SR5050 and punch unit
• Booklet Finisher SR5060 and punch unit
• Z-fold
• Letter Fold-out
• Letter Fold-in
• Double Parallel Fold
• Gate Fold
One of the following combinations of options is
required:
• Finisher SR5050 and multi-folding unit
• Booklet Finisher SR5060 and multi-
folding unit
Half Fold
One of the following combinations of options is
required:
• Booklet Finisher SR5060
• Finisher SR5050 and multi-folding unit
Perfect Binding Perfect binder
Ring Binding Ring binder
Fore Edge Cut Booklet Finisher SR5060 and trimmer
• PostScript 3
• Preventing unauthorized copies
• Data security for copying function
PostScript 3 unit
• Scanner mode
Function Option
Searchable PDF OCR unit
Functions Requiring Optional Configurations
17

1. How to Read the Manuals
18