Ricoh Ri 2000 User manual

Read this manual carefully before you use this machine and keep it handy for future reference. For safe and correct
use, be sure to read “Safety Information for This Machine” in this manual before using the machine.
Safety Information
and Quick Installation
Guide

1
TABLE OF CONTENTS
TABLE OF CONTENTS .................................................................................................................................. 1
Introduction......................................................................................................................................................3
Before You Begin......................................................................................................................................... 3
How to Read the Manuals............................................................................................................................ 3
Disclaimer................................................................................................................................................. 3
Notes........................................................................................................................................................3
1. Safety Information........................................................................................................................................ 4
Safety Symbols for This Machine.................................................................................................................... 4
Safety Information for This Machine................................................................................................................ 6
Safety during Operation............................................................................................................................... 6
Safety Precautions to Be Followed.............................................................................................................. 6
Environments where the machine can be used ....................................................................................... 6
Handling power cord and power plugs..................................................................................................... 7
Handling the main machine...................................................................................................................... 8
Handling the machine's interior................................................................................................................ 9
Handling the consumables..................................................................................................................... 10
Adjustment ............................................................................................................................................. 11
Removing the Fabric.............................................................................................................................. 11
Maintenance (Cleaning the Units and Disposing of Waste Ink) ............................................................. 11
Safety Labels of This Machine ...................................................................................................................... 13
Positions of WARNING and CAUTION labels................................................................................ 13
Front.......................................................................................................................................................13
Back ....................................................................................................................................................... 13
Goggles and gloves................................................................................................................................ 14
Caution, hot surface............................................................................................................................... 14
Head Cleaning JIG................................................................................................................................. 15
Waste ink bottle...................................................................................................................................... 15
Symbols for Power Switch......................................................................................................................... 15
User's Notes............................................................................................................................................... 15
2. Information for This Machine ..................................................................................................................... 16
Laws and Regulations................................................................................................................................... 16
Legal Prohibition..................................................................................................................................... 16
FCC Statement (USA):........................................................................................................................... 16
Note to Users in California (USA):.......................................................................................................... 16
3. Quick Installation Guide............................................................................................................................. 17
Checking the Contents of the Product........................................................................................................... 17
About Manuals........................................................................................................................................... 17
Guide to Components.................................................................................................................................... 18
Front and Right View.............................................................................................................................. 18
Rear View............................................................................................................................................... 18
Installing the Machine.................................................................................................................................... 19
Preparation ................................................................................................................................................ 19
Unpacking.................................................................................................................................................. 21
Installing the Waste Ink Bottle and Ink Cartridges..................................................................................... 22
Turning On the Power................................................................................................................................ 25
Attaching the Platen................................................................................................................................... 27
Network Connection................................................................................................................................... 28
Handling the Ink Cartridge............................................................................................................................. 29
About ink cartridges................................................................................................................................ 30

2
Using ink cartridges................................................................................................................................ 30
Agitating a New White Cartridge................................................................................................................ 31
Disposing a Depleted Ink Cartridge........................................................................................................... 31
Handling the Waste Ink Bottle....................................................................................................................... 32
About waste ink...................................................................................................................................... 32
Disposing the Waste Ink Cartridge ............................................................................................................ 32
4. Installing ColorGATE Productionserver ....................................................................................................... 33
System Requirement..................................................................................................................................... 34
Printer Setup.................................................................................................................................................. 35
The setting of IP address for the machine................................................................................................. 35
Case1: For connecting directly to the printer from a PC that is not parts of a network. ......................... 35
Case2: For DHCP setup......................................................................................................................... 37
Usage of ColorGATE Productionserver......................................................................................................... 38
Register as a user on the ColorGATE Service & Support website ............................................................ 38
Download software of ColorGATE RIP/MIM files....................................................................................... 38
Start RIP Software(Hardware Dongle)....................................................................................................... 41
Start RIP Software(Software Dongle)........................................................................................................ 41
License Update.......................................................................................................................................... 41
Setup driver................................................................................................................................................ 42
Print method............................................................................................................................................... 48
Change of print mode ................................................................................................................................ 49
5. Appendix.................................................................................................................................................... 52
Where to Inquire............................................................................................................................................ 52
Revision history............................................................................................................................................. 52
Trademarks ...................................................................................................................................................52

3
Introduction
This manual contains detailed instructions and notes on the operation and use of this machine. For your safety
and benefit, read this manual carefully before using the machine. Keep this manual in a handy place for quick
reference.
Before You Begin...
Only appropriately trained users should operate the machine.
How to Read the Manuals
Disclaimer
The contents of this manual are subject to change without prior notice.
To the maximum extent permitted by applicable laws, in no event will the manufacturer be liable for any
damages whatsoever arising out of failures of this machine, losses of the registered data, or the use or non-
use of this machine and operation manuals provided with it.
Make sure that you always copy or have backups of the data registered in this machine. Documents or data
might be erased due to your operational errors or malfunctions of the machine.
In no event will the manufacturer be responsible for any documents created by you using this machine or any
results from the data executed by you.
Notes
The manufacturer will not be responsible for any damage or expense that might result from the use of parts
other than genuine parts from the manufacturer with your products.
For good output quality, the manufacturer recommends that you use genuine ink from the manufacturer.
Some illustrations in this manual might be slightly different from the machine.
Certain options may not be available in some countries. For details, please contact your local dealer.
Depending on which country you are in, certain units may be optional. For details, please contact your local
dealer.

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1. Safety Information
Safety Symbols for This Machine
The meanings of the safety symbols for this machine are as follows:
Prohibition
Caution
Warning; Pinch Point
Caution, risk of electric shock
Caution, risk of having hands or arms caught
Keep out of reach of children
Prohibition of disassembly
General mandatory action sign
Wear eye protection
Wear protective gloves

5
Do not touch
Caution, hot surface

6
Safety Information for This Machine
Safety during Operation
In this manual, the following important symbols are used.
Indicates a potentially hazardous situation which, if instructions are not followed, may result in death
or serious injury.
Indicates a potentially hazardous situation which, if instructions are not followed, may result in minor
or moderate injury or damage to property.
Safety Precautions to Be Followed
Environments where the machine can be used
•Do not use flammable sprays or solvents in the vicinity of this machine. Also, avoid placing these items
in the vicinity of this machine. Doing so may result in fire or electric shock.
•Do not place vases, plant pots, cups, toiletries, medicines, small metal objects, or containers holding
water or any other liquids, on or close to this machine. Fire or electric shock may result from spillage
or if such objects or substances fall inside this machine.
•Keep the machine away from condensation and dust. Otherwise, a fire or an electric shock might
occur.
•Do not place the machine on an unstable or tilted surface. If it topples over, an injury may occur.
•Do not obstruct the machine's vents. Doing so may overheat internal components and might cause a
fire.
•Ensure adequate ventilation to keep the occupational exposure in the workplace in line with the
occupational exposure guidelines (such as ACGIH) in the region. If necessary, provide local
ventilators for required ventilation.
Recommended ventilation: 150 m3/h (The required ventilation depends on the installation
environment.)
•Keep children away from the machine. Otherwise, their hands or fingers may be caught in the gap and
injury may result.

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•Keep people other than operators away from the machine. Otherwise, their hands or fingers may be
caught in the gap and injury may result.
•Use at an altitude of 2,500 m or less. There is a possibility of electric shock, electric leakage, fire if it
is used in an environment exceeding 2,500 m altitude.
Handling power cord and power plugs
•Do not use any power sources other than those that match the specifications shown in this manual.
Doing so may result in fire or electric shock.
•Do not use any frequencies other than those that match the specifications shown. Doing so may result
in fire or electric shock.
•Do not use multi-socket adaptors. Doing so may result in fire or electric shock.
•Do not use extension cords. Doing so may result in fire or electric shock.
•Do not use a power cord that has been damaged, broken, or modified. Also, do not use a power cord
that has been trapped under heavy objects, pulled hard, or bent severely. Doing so may result in fire
or electric shock.
•It is dangerous to handle the power cord plug with wet hands. Doing so may result in electric shock.
•Touching the pins of the power plug with anything metallic constitutes a fire and electric shock
hazard.
•The supplied power cord is for use with this machine only. Do not use it with other appliances. Doing
so may result in fire or electric shock.
•
If the power cord is damaged and its inner wires are exposed or broken, contact your service
representative for a replacement. Use of damaged power cords may result in fire or electric shock.

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•Be sure to disconnect the plug from the wall outlet at least once a year and check for the following:
•There are burn marks on the plug.
•The prongs on the plug are deformed.
•The power cord's inner wires are exposed, broken, etc.
•The power cord's coating has a crack or dent.
•When bending the power cord, the power turns off and on.
•Part of the power cord becomes hot.
•The power cord is damaged.
•If any of the above conditions exist, do not use the plug and consult your dealer or service
representative. Use of the plug may result in fire or electric shock.
•When unplugging the machine, always pull the plug, not the cord. Pulling the cord can damage it. Use
of a damaged power cord may result in fire or electric shock.
•Be sure to push the power plug fully into the wall outlet. A partially inserted plug creates an unstable
connection that can result in an unsafe buildup of heat.
•Be sure to disconnect the plug from the wall outlet and clean the pins and the area around the pins at
least once a year. Allowing dust to build up on the plug constitutes a fire hazard.
•When maintaining the machine, always turn off the power at the back of the machine.
Power source
•100-120 Vac, 2.5 A, 50/60 Hz
Voltage must not fluctuate more than 10%.
Please be sure to connect the power cable to a power source as above.
Confirm that the wall outlet is near the machine and freely accessible, so that in event of an emergency,
it can be unplugged easily.
Handling the main machine
•Keep infants away from polythene materials (bags, etc.) usedto wrap the machine and its accessories.
Suffocation may result if polythene materials are brought into contact with the mouth or nose.
•If the machine emits smoke or odor, or if it behaves unusually, you must turn off its power immediately.
After turning off the power, be sure to unplug the machine. Then contact your service representative
and report the problem. Do not use the machine. Doing so may result in fire or electric shock.

9
•
If a metal object, water or some other fluid gets inside the machine, you must turn off its power
immediately. After turning off the power, be sure to unplug the machine. Then contact your service
representative and report the problem. Do not use the machine. Doing so may result in fire or electric
shock.
•Do not touch this machine if a lightning strike occurs in the immediate vicinity. Doing so may result in
electric shock.
•The machine weights around 140 kg (308 lb.).
•Six or more people are required to lift the printer. When moving the printer, lift it slowly so that you do
not strain yourself. Lifting the printer forcibly or handling it roughly to drop it will risk injury.
•Unplug the machine before you move it. While moving the machine, takecare that the power cord does
not get caught under the machine. Failing to take these precautions may result in fire or electric shock.
•When lifting and lowering the front cover, be sure to hold the part shown below. Be careful so that
your hand or any other part of your body is not caught with the front cover.
Handling the machine's interior
•Do not remove any covers or screws other than those explicitly mentioned in User Manual.
•Before you remove the cover, turn off the power switch on rear of the machine. Removing the cover
with the power on or removing parts other than those explicitly referred to may result in electric shock.
•Do not attempt to disassemble or modify this machine. Doing so risks burns and electric shock.
•Do not lift the cover while the machine is operating. Doing so may cause your hand or fingers to get
trapped in the machine, and an injury may occur.

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Handling the consumables
•Keep infants away from polythene materials (bags, etc.) used to wrap options and cartridges/bottles
for ink, cleaning solution, and pretreatment liquid. Suffocation may result if polythene materials are
brought into contact with the mouth or nose.
• When swallowing or inhaling ink, cleaning solution, or pretreatment liquid, or when getting them in
the eye, follow the guidance in the appropriate safety data sheet (SDS). Download the SDS from the
following website:
https://www.ricoh.com/environment/msds/
•Place ink, cleaning solution, and pretreatment liquid in a cool, well-ventilated place out of the reach of
children.
•Keep waste ink, containers for ink, cleaning solution, and pretreatment liquid, and components that
have been in contact with ink out of the reach of children.
•When handling ink, cleaning solution, or pretreatment liquid, avoid getting anything on your clothing. If
you do, wash the stained area with cold water.
•When replacing a cartridge containing ink, cleaning solution, or
pretreatment liquid, avoid getting
anything on your clothing. If you do, wash the stained area with cold water.
•When replacing a cartridge containing ink
, cleaning solution, or pretreatment liquid, avoid getting
anything on your skin. If you do, wash the affected area thoroughly with soap and water.
•When removing a cartridge containing ink, cleaning solution, or pretreatment liquid, avoid putting your
hand near the location in which the cartridge is installed (such as the ink supply nozzle and its
surrounding areas). If you get anything on your hands, wash them thoroughly with soap and water.
•The ink cartridge surface may have ink on it, so be careful to avoid ink stains.
•Do not remove the cartridge while operating the machine. Doing so may cause the ink to spray,
staining clothes and surroundings. If you get anything on your hands, wash them thoroughly with
soap and water.

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•Do not disassemble a cartridge containing ink, cleaning solution, or pretreatment liquid. Doing so may
leave ink stains or cleaning solution on your hands and fingers.
•When shaking a cartridge containing ink, cleaning solution, or pretreatment liquid, be careful about
safety of your surroundings and ink stains. Otherwise, injury or stains on household items may result.
•Do not hit or drop it when agitating. It may cause injury, cartridge damage, or ink leakage.
•Do not excessively agitate/shake. It may cause ink leakage.
•Agitate/shake as instructed. Other methods may cause ink leakage.
•Be sure to wear commercially available goggles and gloves when replacing cartridges.
Adjustment
•When moving the platen, be careful so that your hands or fingers are not caught with it. Otherwise,
injury may result.
Removing the Fabric
•When removing the fabric, be careful so that your hand or any other part of your body does not come
in contact with ink. If your skin comes in contact with ink, wash the affected area thoroughly with soap
and water. If your clothing comes into contact with ink, wash the stained area with cold water.
Maintenance (Cleaning the Units and Disposing of Waste Ink)
•When maintenance is performed, the carriage may move while the front cover is open. Do not touch
the carriage while it is moving. Touching it may result in injury.
•
Be sure to wear commercially available goggles and gloves when performing the following
maintenance:
•Cleaning the maintenance unit, nozzle plate, wiper blade, left pan, encoder strip, and guide rod
•Replacing the left and right pan, ink supply unit, maintenance unit, ink cartridges, and waste ink
bottle
•Follow the procedures in the user's manual for maintenance and securely install parts and covers.
Failure to do reliable work may cause injury or malfunction.
•When using a screwdriver, be careful so that the tip of the screwdriver does not hurt you.

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•If the waste ink gets into contact with your eyes, wash them immediately with running water. Consult
a doctor if necessary.
•Keep the waste ink bottle out of reach of children.
•Keep waste ink, containers for ink, cleaning solutions, pretreatment liquids, and components that
have been in contact with ink out of reach of children.
•When replacing a waste ink bottle, avoid getting anything on your clothing. If otherwise, wash the
stained area with cold water.
•When replacing a waste ink bottle, avoid getting anything on your skin. If otherwise, wash the
affected area thoroughly with soap and water.

13
Safety Labels of This Machine
This section explains the machine’s safety information labels.
Positions of WARNING and CAUTION labels
This machine has labels for WARNING and CAUTION at the positions shown below. For safety, please
follow the instructions and handle the machine as indicated.
Front
1:
Be careful your hands or any other part of your body is not caught with the carriage.
2:
Be careful your hands or any other part of your body is not caught with the front cover.
3:
Be careful your hands or any other part of your body is not caught with the platen.
4:
Be careful your hands or any other part of your body is not caught with the platen base.
5:
Moving parts can crush and cut. Keep hands clear. Do not operate with the guard removed.
Back
1:
The machine weighs around 140 kg (308 lb.). Be sure to carry it with the help of
6
people.
2:
This label is meant for customer engineers.
CAUTION: DOUBLE POLE/NEUTRAL FUSING
Mains will be disconnected to de-energize the phase conductors.
2
1
4
1
3
2
5

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Goggles and gloves
1-5:
Be sure to wear commercially available goggles and gloves.
Caution, hot surface
1-5:
Caution, hot surface.
4
1
3
2
5
1
2
3
4
5

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Head Cleaning JIG
1:
Be careful your hands or any other part of your body is not caught with the carriage.
Waste ink bottle
1:
Keep the waste ink bottle out of reach of children.
Symbols for Power Switch
Symbols for power switch that are used for this machine are as follows:
•: POWER ON
•: POWER OFF
•: STANDBY
User's Notes
•During operation, do not touch the carriage. Do not put your hand into the gap between the top cover and
platen.
•For information about how to use the heat press device, see the User Manual.
•When removing the fabric, be careful so that your clothing is not stained with ink. If your clothing comes
into contact with ink, wash the stained area with cold water.
1
1

16
2. Information for This Machine
Laws and Regulations
Legal Prohibition
Do not copy or print any item for which reproduction is prohibited by law.
Copying or printing the following items is generally prohibited by local law: bank notes, revenue stamps, bonds,
stock certificates, bank drafts, checks, passports, driver's licenses. The preceding list is meant as a guide only
and is not inclusive. We assume no responsibility for its completeness or accuracy. If you have any questions
concerning the legality of copying or printing certain items, consult with your legal advisor.
FCC Statement (USA):
•Note: This equipment has been tested and found to comply with the limits for a Class A digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference when the equipment is operated in a commercial environment. This
equipment generates, uses and can radiate radio frequency energy and, if not installed and used in
accordance with the instruction manual, may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful interference in which case the
user will be required to correct the interference at his own expense.
•Caution: Changes or modifications not expressly approved by the party responsible for compliance may
void the user’s authority to operate the equipment.
•Supplier's Declaration of Conformity
This device complies with part 15 of the FCC Rules.
Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and
(2) This device must accept any interference received, including interference that may cause undesired
operation.
Responsible party: Ricoh USA, Inc.
Address: 300 Eagleview Boulevard, Suite 200 Exton, PA 19341, U.S.A.
Telephone number: 610-296-8000
Product Name: Garment Printer
Model Number: RICOH Ri 2000
Note to Users in California (USA):
•Perchlorate Material - special handling may apply. See:
www.dtsc.ca.gov/hazardouswaste/perchlorate

17
3. Quick Installation Guide
Checking the Contents of the Product
The following contents are packaged with the product. Make sure all of these contents are included.
RICOH Ri 2000
Power cord
Ethernet cable
Waste ink Bottle
Waste ink tubes (2)
Platen (Medium)
Frame (Medium)
Platen frame hook
ColorGATE Productionserver 10 dongle(*)
ColorGATE Productionserver License card(*)
Safety Information and Quick Installation Guide
(*)Either item is included.
For maintenance
Cleaning liquid
Cleaning applicators (1 set)
Lint free wipes (1 set)
Heat press paper
Polyethylene gloves (5 sets)
Squeegee
Grease
Cleaning pad (24)
Head Cleaning JIG
Head protect covers (2)
All items other than the printer are packaged in an Accessory Box inside the printer box. Keep all accessory
items nearby for future use.
NOTE: This is the basic accessory kit included with all printers, and your accessory kit may include additional items.
About Manuals
For details about how to use this machine and for the maintenance, settings, and troubleshooting thereof,
see the User Manual.
For inquiries, contact your sales or service representative.
For details about how to use ColorGATE Productionserver, see the manual or related help file for
ColorGATE Productionserver.
The ColorGATE Productionserver manual and related help file are available in English and German.
You can view the manual from the following URL:
https://support.colorgate.com/colorgate.rip/en/download/documentation/

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Guide to Components
Front and Right View
1. Front cover
2. Platen
3. Touch panel
4. White ink cartridges
5. Color ink cartridges
6. Sub power button
7. USB-A port (3.0)
Rear View
1. Ethernet port
2. Waste ink bottle connector
3. Main power switch
4. Power connector