Ricoh Pro C9200 Manual

For safe and correct use, be sure to read Safety Information before
using the machine.
Maintenance
Troubleshooting
Adjustment Settings for Operators
Paper Specifications and Adding Paper
Getting Started
Useful Functions
Manuals Provided with This Machine
How to Read the Manuals
Operator's Guide

TABLE OF CONTENTS
1. How to Read the Manuals
Symbols Used in the Manuals........................................................................................................................... 7
Disclaimer............................................................................................................................................................8
Notes................................................................................................................................................................... 9
Machine Types.................................................................................................................................................10
Names of Major Features............................................................................................................................... 11
Model-Specific Information.............................................................................................................................12
2. Manuals Provided with This Machine
Manuals for This Machine...............................................................................................................................13
How to Use the Operating Instructions...........................................................................................................15
Read HTML Manuals...................................................................................................................................15
Read the HTML manuals on the control panel.......................................................................................... 16
3. Useful Functions
Registering Custom Paper................................................................................................................................17
Overview of Paper Settings.........................................................................................................................17
Custom Paper Registration Workflow........................................................................................................ 20
How to Use the [Custom Paper Management] Screen.............................................................................20
How to Use the [Import From Master Library] Screen.............................................................................. 22
Registering a Custom Paper........................................................................................................................24
Registering a Custom Paper with the Media Identification Unit...............................................................29
Modifying a Custom Paper.........................................................................................................................35
Custom Paper Settings.................................................................................................................................35
Adjusting the Image Position of the Either Side of the Paper....................................................................38
Searching for a Paper by Specifying the Conditions................................................................................41
Printing the Parameters of Custom Paper Settings.....................................................................................42
Exporting Custom Paper to an SD Card.................................................................................................... 42
Deleting a Custom Paper.............................................................................................................................43
Managing the Master Library.....................................................................................................................44
Connecting to a Computer/DFE Remotely from the Control Panel............................................................. 45
Connecting to a Computer/DFE Remotely from the Control Panel.........................................................45
Creating a Destination of Remote Desktop Connection........................................................................... 46
Configuring the Connection App................................................................................................................48
Allowing Remote Connection from a PC or Tablet to the Control Panel..................................................... 50
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Allowing Remote Operations......................................................................................................................50
Enabling the Remote Connection to the Control Panel.............................................................................51
4. Getting Started
Guide to Names and Functions of Components............................................................................................53
Guide to Functions of the Attention Light....................................................................................................56
Guide to Functions of the Machine's Options................................................................................................59
Guide to Functions of the Machine's External Options.............................................................................59
Guide to Functions of the Machine's Internal Options/Option Controller............................................. 65
Guide to the Names and Functions of the Machine's Control Panel........................................................... 66
Adjusting the Angle of the Control Panel................................................................................................... 68
Turning On/Off the Power..............................................................................................................................69
Turning On/Off the Power..........................................................................................................................69
Turning On the Main Power........................................................................................................................69
Turning Off the Main Power........................................................................................................................70
Saving Energy.............................................................................................................................................. 70
Adjusting the Display....................................................................................................................................... 73
How to Use the [Home] Screen...................................................................................................................... 76
Main Icons on the [Home] Screen..............................................................................................................78
Changing Modes by Pressing the Function Keys...................................................................................... 79
[Printer Status] Screen..................................................................................................................................80
[Tray Paper Settings] Screen.......................................................................................................................81
Possible Operations on the Application Screen........................................................................................85
Changing the Display Language................................................................................................................87
System Reset.................................................................................................................................................87
Logging In the Machine...................................................................................................................................88
When the Authentication Screen is Displayed.......................................................................................... 88
User Code Authentication Using the Control Panel.................................................................................. 88
Logging In Using the Control Panel............................................................................................................89
Logging Out Using the Control Panel.........................................................................................................90
Logging In Using an IC Card......................................................................................................................90
Logging Out Using an IC Card...................................................................................................................92
Using a Smart Device to Log in to the MFP................................................................................................92
Using a Smart Device to Log out from the MFP.........................................................................................93
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Auto Logout Function................................................................................................................................... 93
Logging In Using Web Image Monitor......................................................................................................93
Logging Out Using Web Image Monitor...................................................................................................94
User Lockout Function..................................................................................................................................94
Changing the Login Password.................................................................................................................... 94
5. Paper Specifications and Adding Paper
Loading Paper.................................................................................................................................................. 97
Precautions for Loading Paper....................................................................................................................97
Loading Paper into Trays 1, 2, and the Wide Large Capacity Tray....................................................... 99
Loading Paper into the Multi Bypass Tray (Tray A)................................................................................101
Loading Paper into the Interposer............................................................................................................104
Loading Cover Sheets into the Interposer of the Perfect Binder.............................................................105
Loading Orientation-fixed Paper or Two-sided Paper...........................................................................107
Changing the Paper Size.............................................................................................................................. 109
Precautions for Changing the Paper Size................................................................................................109
Changing the Paper Size in Trays 1, 2, and the Wide Large Capacity Tray...................................... 109
Changing to a Size That Is Not Automatically Detected....................................................................... 116
Changing to a Custom Paper Size...........................................................................................................117
Recommended Paper.................................................................................................................................... 119
Recommended Paper Sizes and Types................................................................................................... 119
Paper Weight Conversion Table..............................................................................................................134
Unusable Paper......................................................................................................................................... 135
Paper Storage............................................................................................................................................137
Changing Tray Paper Settings...................................................................................................................... 138
Accessing Tray Paper Settings..................................................................................................................138
Names and Positions of Paper Trays (Trays 1 to 8 and Tray A)........................................................... 139
Tray Paper Settings....................................................................................................................................140
Using the Ring Binder and the High Capacity Stacker...........................................................................147
6. Adjustment Settings for Operators
How to Use the [Adjustment Settings for Operators] Screen..................................................................... 155
Accessing the Adjustment Settings for Operators....................................................................................... 156
Features of the Displayed Items and Setting Operations.......................................................................156
Printing with Adjusted Settings..................................................................................................................158
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Menu Items and Functions............................................................................................................................ 160
Setting Values.................................................................................................................................................168
Machine: Image Position.......................................................................................................................... 168
Machine: Image Quality...........................................................................................................................173
Machine: Paper Feed/ Output................................................................................................................ 175
Machine: Maintenance............................................................................................................................ 180
Finishing: Finisher.......................................................................................................................................184
Finishing: Fold............................................................................................................................................ 202
Finishing: Perfect Binder............................................................................................................................ 218
Finishing: Stacker.......................................................................................................................................220
7. Troubleshooting
Getting Started...............................................................................................................................................227
When the Machine Makes a Beeping Sound........................................................................................ 227
When You Check the Indicator Lamps, Status Icons, and Messages on the Control Panel............... 228
When You Have Problems Operating the Machine.............................................................................. 231
When Messages Appear..............................................................................................................................238
When Messages Appear and the Machine Cannot Be Operated.......................................................238
When Other Messages Appear...............................................................................................................241
Clearing Misfeeds......................................................................................................................................... 243
Removing Jammed Paper......................................................................................................................... 243
Removing Jammed Staples.......................................................................................................................257
Removing Jammed Ring Combs...............................................................................................................260
Removing Punch Waste............................................................................................................................ 261
Removing Staple Waste........................................................................................................................... 262
Removing Waste Paper............................................................................................................................ 262
Adjusting the Color Registration Shift or Printed Color...............................................................................263
Adjusting Image Quality...........................................................................................................................263
When the Color Registration Shifts.......................................................................................................... 263
8. Maintenance
General Requirements...................................................................................................................................265
Dos and Don'ts.......................................................................................................................................... 265
Saving Printouts......................................................................................................................................... 267
Backing Up Hard Disk Data..................................................................................................................... 267
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Replenishing and Replacing Consumables.............................................................................................267
Where to Put Your Machine.....................................................................................................................274
Optimum Environmental Conditions After Moving the Machine...........................................................275
Maintaining Your Machine...........................................................................................................................279
How to Clean the Machine...................................................................................................................... 279
Cleaning the Power Cord Plug.................................................................................................................279
Checking the Earth Leakage Breakers......................................................................................................... 281
Useful Information..................................................................................................................................... 283
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1. How to Read the Manuals
Symbols Used in the Manuals
This manual uses the following symbols:
Indicates points to pay attention to when using the machine, and explanations of likely causes of paper
misfeeds, damage to originals, or loss of data. Be sure to read these explanations.
Indicates supplementary explanations of the machine's functions, and instructions on resolving user
errors.
This symbol is located at the end of sections. It indicates where you can find further relevant information.
[ ]
Indicates the names of keys on the machine's display or control panels.
(mainly Europe and Asia), (mainly Europe), or (mainly Asia)
(mainly North America)
Differences in the functions of Region A and Region B models are indicated by two symbols. Read the
information indicated by the symbol that corresponds to the region of the model you are using. For
details about which symbol corresponds to the model you are using, see "Model-Specific Information",
Device Management.
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Disclaimer
To the maximum extent permitted by applicable laws, in no event will the manufacturer be liable for any
damages whatsoever arising out of failures of this machine, losses of the registered data, or the use or
non-use of this product and operation manuals provided with it.
Make sure that you always copy or have backups of the data registered in this machine. Documents or
data might be erased due to your operational errors or malfunctions of the machine.
In no event will the manufacturer be responsible for any documents created by you using this machine or
any results from the data executed by you.
1. How to Read the Manuals
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Notes
Contents of this manual are subject to change without prior notice.
The manufacturer shall not be responsible for any damage or expense that might result from the use of
parts other than genuine parts from the manufacturer with your office products.
For good output quality, the manufacturer recommends that you use genuine toner from the
manufacturer.
Some illustrations in this manual might be slightly different from the machine.
Notes
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Machine Types
Check the type of your machine before reading the manuals.
• Type 1: Pro C9200
• Type 2: Pro C9210
Certain types might not be available in some countries. For details, please contact your local dealer.
Certain options might not be available in some countries. For details, please contact your local dealer.
Depending on which country you are in, certain units may be optional. For details, please contact your
local dealer.
1. How to Read the Manuals
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Names of Major Features
In this manual, major features of the machine are referred to as follows:
• Multi Bypass Tray BY5020 Multi bypass tray (Tray A)
• Vacuum Feed LCIT RT5120 Two-tray wide Large Capacity Tray (Two-tray wide LCT)
• Multi-Folding Unit FD5020 Multi-folding unit
• Buffer Pass Unit Type S9 Buffer pass unit
• Ring Binder RB5020 Ring binder
• High Capacity Stacker SK5040 High capacity stacker
• Trimmer Unit TR5040 Trimmer
• Cover Interposer Tray CI5030 Interposer
• Perfect Binder GB5010 Perfect binder
• Color Controller E-45 Fiery controller
• TotalFlow Print Server R-62 TotalFlow Print Server
Names of Major Features
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Model-Specific Information
This section explains how you can identify the region your machine belongs to.
There is a label on the rear of the machine, located in the position shown below. The label contains
details that identify the region your machine belongs to. Read the label.
DET001
The following information is region-specific. Read the information under the symbol that corresponds to
the region of your machine.
(mainly Europe and Asia)
If the label contains the following, your machine is a Region A model:
• CODE XXXX -27, -29
• 220–240 V
(mainly North America)
If the label contains the following, your machine is a Region B model:
• CODE XXXX -17
• 208–240 V
• Dimensions in this manual are given in two units of measure: metric and inch. If your machine is a
Region A model, refer to the metric units. If your machine is a Region B model, refer to the inch
units.
• If your machine is a Region A model and "CODE XXXX -27" is printed on the label, see
" (mainly Europe)" also.
• If your machine is a Region A model and "CODE XXXX -29" is printed on the label, see
" (mainly Asia)" also.
1. How to Read the Manuals
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2. Manuals Provided with This Machine
Manuals for This Machine
The operating instructions of this machine are provided in the following formats:
Format Manuals
Printed manuals • Safety Information
Manuals displayed on the control panel • Operating Instructions (HTML manuals)
Web page • Operator's Guide
• Safety Information
• Operating Instructions (HTML manuals)
• Paper Fundamentals
Operator's Guide
Contains excerpts from the following manuals such as the descriptions of the machine's basic
operations and frequently used functions. It also provides the explanations of how to resolve error
messages that appear.
Safety Information
Contains the explanation about "Safety Information". Be sure to read this manual before you start
using the machine. The manual also provides the information about various regulations and
environmental compatibility.
Preparation
Explains the preparation procedure to use the machine, and describes the control panel. It also
explains the paper specification and how to load paper. It also explains how to use the Master
Library in which different print settings for various papers can be registered, and describes the
frequently used functions and useful features.
Device Management
Explains how to connect the machine to a network, and operate the machine under a network
environment. It also explains how to configure the system initial settings and register the address
book.
Maintenance and Management
Explains how to change consumables. It also describes the installation requirements and cleaning
procedure of the machine, and explains how to resolve problems that occurs. It also explains how
to configure the items of Adjustment Settings for Operators.
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Security Guide
This manual is intended for the administrator of this machine. It explains various security functions
available on the machine that allows you to prevent unauthorized use of the machine, and
changing and copying of the data.
For enhanced security, it is recommended to perform the followings:
• Install the Device Certificate
• Enable SSL
• Change the user name and password of the administrator
For details, see "Before Using This Machine", Security Guide.
Be sure to read this manual when you are configuring the enhanced security functions and
authentication.
Specifications
Explains the specifications of the machine and its options.
Paper Fundamentals
Explains the properties of different types of paper, and how to handle them.
• Before you configure the extended security and authentication settings, refer to "Before Using This
Machine" in the Security Guide.
• You can see the following manuals on the Web page.
DHCP Option 204
2. Manuals Provided with This Machine
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How to Use the Operating Instructions
This section describes the operating instructions of this machine.
Read HTML Manuals
The following browsers are recommended to read the HTML manuals.
• Internet Explorer 8/9/10/11
• Firefox 29
• Safari 5.1.7
• Chrome 35
• If JavaScript is disabled or unavailable in your browser, you will not be able to search or use
certain buttons in the HTML documentation.
• The required display resolution is 1,024 × 768 pixels or greater.
• In the help on the top right of the top page, you can check how to use the HTML manuals. The help
topics explain the icons and buttons that are displayed in the HTML manuals.
Search by entering a keyword
You can search through the HTML manuals.
This section explains how to search for "duplex".
1. Enter "duplex" in the search box on the top left of the top page.
2. Click .
A list of titles or descriptions that include "duplex" appears.
A search result appears in the search result window. In addition you can use the drop-down menu
to select a manual.
3. Click a title to display the item you want to read.
• Use keywords to search for items you want to query. Depending on the keyword you enter, related
keywords might also appear.
• Items including the used keyword is appear in the search result window.
• If you put a space between keywords, pages that contain both keywords are displayed. For
example, if you enter "duplex" and a space and "staple", items including both words appear in the
search result window.
How to Use the Operating Instructions
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Read the HTML manuals on the control panel
You can also read the HTML manuals on the control panel. For details, see page 78 "Main Icons on
the [Home] Screen".
2. Manuals Provided with This Machine
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3. Useful Functions
This chapter describes useful functions such as how to register Custom Papers and use the remote
desktop function.
Registering Custom Paper
Using the paper settings function of the machine, you can specify the paper type, size, weight and
various other properties of paper that you want to use and register the settings as "Custom Paper". Also,
you can achieve satisfactory printing results easily by specifying the paper settings for a commercially
available paper brand that is widely used from the Master Library.
• The Color Homing function stabilizes color deviations during a print run. For details about the Color
Homing function, see the operating instructions of the function, or contact a Ricoh service
representative.
Overview of Paper Settings
Tray paper settings
You need to specify the paper sizes and types for paper trays in order to properly print on the
paper loaded in the paper trays. You can configure these settings in the tray paper settings.
The machine has functions such as a master library and custom paper settings that make it easy to
configure the tray paper settings.
You can specify the tray paper settings in the following ways:
• Assign a custom paper to a paper tray
• Manually specify a paper size and type for a paper tray
Master library
The master library contains settings such as paper types, paper weights, and machine operating
conditions (for example, paper feed, toner transfer, and toner fusing conditions) that are
customized for each major commercially available paper products and also for each major paper
types.
To use the settings in the master library, you must first select the name or type of your paper from
the master library. The paper settings will be registered to a custom paper. The master library
makes it easy to get the best results from your paper.
Custom paper
You can register each type of paper that you use as a "Custom Paper" by setting a name, size,
type, weight, and other advanced settings in "Tray Paper Settings".
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This function is convenient because you can register certain types of paper that you often use as
custom paper.
"Custom Paper" can also be set from the master library.
The machine automatically synchronizes the custom paper settings with the media catalog
information on the color controller when using the color controller.
Custom papers can be registered in the following ways:
• Select the paper's name or type from the master library
• Modify a custom paper that has already been registered
• Manually specify the paper's type and weight
Under the custom paper's advanced settings, you can specify the machine operating conditions
such as paper feed, toner transfer, and toner fusing conditions. The master library contains the
advanced settings that are preconfigured so that you do not need to configure them.
When you change the paper's settings such as the type and weight of the custom paper you
register, the paper's advanced settings are initialized.
Only the machine administrator can change the advanced settings. For details, contact your
machine administrator.
Saves all types of registered custom paper to an SD card at one time.
Saved custom papers can be restored and used as a custom paper again.
3. Useful Functions
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