Ricoh IM CW2200 User manual

For safe and correct use, be sure to read Safety Information
separately provided before using the machine.
For information not found in this manual,
see the online manuals available on our
web site (https://www.ricoh.com/) or via the
control panel.
Legal and Contact Information
Specifications for the Machine
Troubleshooting
Adding Paper and Ink
Web Image Monitor
Document Server
Scan
Print
Copy
Getting Started
About This Manual
User Guide
Selected Version

How to Read the Manuals
Symbols Used in the Manuals
This manual uses the following symbols:
Indicates points to pay attention to when using functions. This symbol indicates points that may result in
the product or service becoming unusable or result in the loss of data if the instructions are not obeyed.
Be sure to read these explanations.
Indicates supplementary explanations of the machine's functions, and instructions on resolving user
errors.
[ ]
Indicates the names of keys or buttons on the product or display.
1

TABLE OF CONTENTS
How to Read the Manuals.................................................................................................................................1
Symbols Used in the Manuals.......................................................................................................................1
1. About This Manual
Abbreviated Names of Options........................................................................................................................ 9
2. Getting Started
Turning On and Off the Power........................................................................................................................11
Turning On the Main Power........................................................................................................................11
Turning Off the Main Power........................................................................................................................12
Energy Saving Mode...................................................................................................................................13
Guide to Names and Functions of Components............................................................................................15
Front and Left View...................................................................................................................................... 15
Front and Right View....................................................................................................................................16
Rear View..................................................................................................................................................... 18
Names and Functions of the Control Panel....................................................................................................19
Touch Panel/Interface.................................................................................................................................19
LED Indicators...............................................................................................................................................21
Setting the Output Basket.................................................................................................................................22
Setting Up the Output Basket in Basic Mode............................................................................................ 22
Changing the Display Language.................................................................................................................... 24
How to Use the Home Screen.........................................................................................................................25
Intuitive Screen Operation Using Fingertips.............................................................................................. 27
How to Use the "Settings"................................................................................................................................30
How to Use the Copy Screen..........................................................................................................................33
How to Use the Copy Screen (Standard)..................................................................................................33
How to Use the Copy Screen (No Scrolling Screen)............................................................................... 35
Changing the Layout or Display of the Keys of the Copy Function......................................................... 36
How to Use the Scanner Screen..................................................................................................................... 38
Customizing the [Send Settings] Screen.................................................................................................... 38
Adding a Frequently Used Application or Widget to the Home Screen.....................................................41
Adding an Icon/Widget to the Home Screen.......................................................................................... 42
Moving or Deleting Icons and Widgets.....................................................................................................42
Creating a Folder to Organize Icons......................................................................................................... 43
Registering Frequently Used Settings as a Program......................................................................................44
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Registering Settings as a Program.............................................................................................................. 45
Changing the Contents of the Program......................................................................................................46
Logging In from the Control Panel.................................................................................................................. 48
Logging In by Entering the User Name and Password.............................................................................49
Logging In Using an IC Card......................................................................................................................50
Logging In Using a Mobile Device.............................................................................................................50
Authenticating Using the User Code.......................................................................................................... 52
Changing the Login Password.................................................................................................................... 52
Placing Originals on the Original Table.........................................................................................................54
Stopping Originals from Feeding in........................................................................................................... 55
Placing Rolled Originals..............................................................................................................................56
3. Copy
Basic Procedure for Copying Documents...................................................................................................... 57
Specifying the Length of Copy Paper Cut..................................................................................................60
Scanning the Original at a Certain Width.................................................................................................64
Reserving a Copy Job While Executing Another Copy Job.....................................................................66
High Speed Copying...................................................................................................................................66
Making Enlarged or Reduced Copies............................................................................................................68
Specifying a Copy Ratio or Size................................................................................................................ 68
Enlarging or Reducing According to the Paper Size................................................................................ 70
Specifying a Combination of Original Sizes and Paper Sizes When Copying..................................... 71
Correcting the Vertical and Horizontal Magnification When Copying.................................................. 73
Combining and Copying a Multi-page Original onto a Single Sheet of Paper.........................................76
Copying in Page Order or for Each Page Number...................................................................................... 79
4. Print
Installing the Printer Driver by Using Device Software Manager Installer...................................................81
Installing Device Software Manager from the CD-ROM......................................................................... 81
Installing Device Software Manager from the Downloaded File............................................................ 83
Installing the Printer Driver for Network Connection (Windows).................................................................86
Installing the PostScript 3 Printer Driver from the CD-ROM..................................................................... 86
Installing the PostScript 3 Printer Driver from the Downloaded File.........................................................87
Installing the Printer Driver for Windows....................................................................................................88
If the Machine Cannot Be Found................................................................................................................89
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Installing the Printer Driver for Network Connection (macOS).................................................................... 93
Installing the PPD file....................................................................................................................................93
Registering the Machine in [Printers & Scanners]......................................................................................94
Specifying the Option Settings....................................................................................................................96
Basic Procedure for Printing Documents.........................................................................................................98
Printing a Document in Windows............................................................................................................... 98
Printing a Document in macOS................................................................................................................ 100
Changing a default values of the printer settings (Windows)................................................................102
Combining and Printing Multiple Pages on a Single Sheet of Paper........................................................ 103
Specifying the Combine 2 Originals Function (Windows).................................................................... 103
Specifying the Combine 2 Originals Function (macOS)........................................................................103
Printing Documents Stored in the Printer from the Control Panel............................................................... 105
Printing from a USB Flash Memory Device or SD Card Directly............................................................... 106
Printable File Formats................................................................................................................................ 106
Printing from a Memory Storage Device or Scan Application.............................................................. 107
5. Scan
Scanning Documents and Sending the Scanned Data by E-mail..............................................................109
Scanning Documents and Sending the Scanned Data to a Folder........................................................... 113
Confirming the Computer Information (Windows)................................................................................. 113
Creating a Shared Folder (Windows).....................................................................................................115
Confirming the Computer Information (macOS).....................................................................................117
Creating a Shared Folder (macOS)........................................................................................................ 118
Registering the Created Shared Folder in the Address Book................................................................ 120
Basic Procedure for Performing Send to Folder......................................................................................122
Scanning an Original with Suitable Quality and Density...........................................................................124
Specifying the File Type or File Name When Scanning a Document....................................................... 127
Notes about and limitations of file types................................................................................................. 129
6. Document Server
Storing Documents in Document Server.......................................................................................................131
Printing Documents in Document Server...................................................................................................... 133
Printing a Document with the Settings Specified When Scanned..........................................................133
Changing the Print Settings to Print a Document.....................................................................................134
Specifying a Page to Print.........................................................................................................................136
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7. Web Image Monitor
Using Web Image Monitor...........................................................................................................................137
What You Can Do on the Web Image Monitor..................................................................................... 138
Web Image Monitor Screen.................................................................................................................... 139
Specifying Web Image Monitor Help.....................................................................................................140
8. Adding Paper and Ink
Loading Paper into the Paper Input Location...............................................................................................143
Loading Paper Roll into the Paper Input Location...................................................................................144
Loading Paper into the Paper Bypass Location.......................................................................................157
Specifying Regular Sizes.......................................................................................................................... 161
Specifying Custom Sizes...........................................................................................................................163
Specifying Paper Type and Thickness Settings....................................................................................... 164
Recommended Paper Sizes and Types........................................................................................................166
Paper Input Location 1-2.......................................................................................................................... 166
Paper Bypass Location..............................................................................................................................172
Notes on Special Paper............................................................................................................................181
Paper Thickness for Each Paper Weight..................................................................................................181
Unusable Paper......................................................................................................................................... 181
Paper Storage............................................................................................................................................182
Handling Paper......................................................................................................................................... 183
Saving Printouts......................................................................................................................................... 184
Recommended Original Size and Weight.................................................................................................. 185
Originals that should be scanned using the carrier sheet...................................................................... 186
Non-compatible originals.........................................................................................................................186
Adding Ink......................................................................................................................................................188
Precautions When Storing Ink.................................................................................................................. 190
Precautions When Adding Ink..................................................................................................................190
Disposing Exhausted Print Cartridges......................................................................................................190
Replacing an Ink Collector Unit....................................................................................................................192
Precautions When Replacing the Ink Collector Unit...............................................................................193
Disposing Exhausted Ink Collector Unit...................................................................................................193
9. Troubleshooting
Alert Sounds...................................................................................................................................................195
5

Checking the Indicators, Icons, and Messages on the Control Panel.......................................................197
When an Icon is Displayed with a Message.......................................................................................... 197
When the [Check Status] Indicator is lit or flashing................................................................................198
When the Machine Cannot Be Operated...................................................................................................200
When the Machine Does Not Respond Correctly to an Operation on the Control Panel..................200
When Paper Cannot Be Fed Properly..................................................................................................... 203
When the Machine Does Not Respond Correctly to an Operation from a Computer....................... 204
When a Message Appears and the Machine Cannot Be Operated........................................................206
When a Message Appears While Using the Copy Function.....................................................................209
When a Message Appears While Using Document Server...................................................................... 210
When a Message Appears While Using the Printer Function....................................................................212
Messages that Appear without Error Codes...........................................................................................212
Messages that Appear with Error Codes................................................................................................ 219
When a Message Appears While Using the Scanner Function................................................................ 222
Messages that Appear on the Control Panel..........................................................................................222
Messages that Appear on the Computer................................................................................................ 228
When Other Messages Appear...................................................................................................................234
Messages that Appear When Machine Login Fails............................................................................... 236
Messages that Appear When the LDAP Server Is Unavailable............................................................ 243
Messages that Appear When There Is a Problem with the Certificate................................................. 244
Messages that Appear When an Application Site Cannot Be Used.................................................... 246
When Print Results Are Not Satisfactory......................................................................................................247
Checking Whether the Print-heads Scratch the Paper........................................................................... 247
Checking Whether a Nozzle Is Clogged................................................................................................247
If the Printout Is Smeared with Dots of Ink That Are 1 to 2 mm in Diameter......................................... 248
Adjusting the Print Quality.............................................................................................................................249
Print Nozzle Check Pattern.......................................................................................................................249
Clean Print-heads...................................................................................................................................... 250
Flush Print-heads........................................................................................................................................251
Adjustment..................................................................................................................................................253
10. Specifications for The Machine
Model-Specific Information.......................................................................................................................... 263
List of Specifications.......................................................................................................................................264
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Specifications for the Main Unit............................................................................................................... 264
Specifications for the Document Server...................................................................................................268
Specifications for Printer........................................................................................................................... 269
Specifications for Scanner........................................................................................................................270
Specifications for Paper Input Location 2................................................................................................274
Specifications for Wireless LAN Board................................................................................................... 275
Specifications for Device Server Option................................................................................................. 275
The Setting Values of the Transmission Function..........................................................................................277
Send Email................................................................................................................................................. 277
Send to Folder........................................................................................................................................... 278
Broadcast Transmission.............................................................................................................................279
Printable Area and Margin...........................................................................................................................280
Machine Options...........................................................................................................................................281
Guide to Functions of the Machine’s External Options..........................................................................281
Guide to Functions of the Machine’s Internal Options...........................................................................281
Other Options............................................................................................................................................282
Functions Requiring Optional Configurations..............................................................................................283
Copy Function............................................................................................................................................283
Scanner Function.......................................................................................................................................283
Interface..................................................................................................................................................... 283
Others.........................................................................................................................................................284
Function Compatibility...................................................................................................................................285
11. Legal and Contact Information
Environmental Regulations............................................................................................................................287
ENERGY STAR Program (mainly North America)............................................................... 287
Energy Saving Functions...........................................................................................................................287
User Information on Electrical and Electronic Equipment (mainly Europe)...................... 289
Note for the Battery and/or Accumulator Symbol (For EU countries only) (mainly Europe)
.................................................................................................................................................................... 290
Environmental Advice for Users (mainly Europe)............................................................... 290
Notes to users in the state of California (Notes to Users in USA) (mainly North America)....
.................................................................................................................................................................... 291
Notes for wireless LAN and Bluetooth.........................................................................................................292
Copyright Information about Installed Software.........................................................................................293
7

Trademarks (User Guide)..............................................................................................................................294
8

1. About This Manual
Abbreviated Names of Options
In the manuals, the abbreviated names of options are used. The abbreviated names and corresponding
product names are as follows:
Options that can be attached to the machine differ depending on the machine type.
page 281 "Machine Options"
Abbreviated names of externally attached options
Abbreviated name Product name
Paper Input Location 2 Roll Unit RU6570
Paper holder Roll Holder Unit Type M23
Abbreviated names of internal options
Abbreviated name Product name
File format converter File Format Converter Type M23
Wireless LAN board IEEE 802.11a/g/n Interface Unit Type M19
OCR unit OCR Unit Type M13
Card reader NFC Card Reader Type M23
CAP V2.1 Card Authentication Package v2.1
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1. About This Manual
10

2. Getting Started
Turning On and Off the Power
To turn the machine on and off, press the main power switch on the left side of the machine.
Turning On the Main Power
• Do not press the main power switch repeatedly. When you turn the power on or off, wait at least
10 seconds after confirming that the main power indicator on the right side of the control panel has
turned on or off.
D0CWIA5701
1. Make sure the power cord is firmly plugged into the wall outlet.
2. Push the main power switch on the left side of the machine.
D0CWIA5702
The main power indicator on the right side of the control panel turns on.
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• When the power is turned on, the screen may show that the machine is performing an auto restart.
Do not turn off the main power while the machine is processing. It takes about 4 minutes until the
machine restarts.
Turning Off the Main Power
• Do not turn off the power while the machine is in operation. To turn the power off, confirm that the
operation is finished.
• Do not hold down the main power switch while turning off the main power. Doing so forcibly turns
off the machine's power and may damage the hard disk or memory and cause malfunctions.
• Do not press the main power switch repeatedly. When you turn the power on or off, wait at least
10 seconds after confirming that the main power indicator on the right side of the control panel has
turned on or off.
D0CWIA5701
1. Push the main power switch on the left side of the machine.
D0CWIA5702
The main power indicator on the right side of the control panel turns off. The main power turns off
automatically after the machine has shut down properly.
2. Getting Started
12

Energy Saving Mode
When the machine is not operated for a specified period of time, the machine enters the "Energy Saving
mode" automatically. "Energy Saving mode" has two modes, "Low Power mode" and "Sleep mode",
and the machine enters the Low Power mode first. In the factory default, the machine is configured to use
both modes.
Low Power Mode
In this mode, the control panel display turns off and the main power indicator remains lit. If the
machine is left idle for a specific time, it switches to Low Power mode.
• You can change the amount of time that the machine waits before switching to Low Power
mode under [Low Power Mode Timer].
See "Date/Time/Timer", User Guide (Full Version).
• If you touch the control panel in Low Power mode, the machine exits the mode and the control
panel display turns on.
Sleep Mode
In this mode, the display of the control panel turns off and the main power indicator blinks slowly.
Power consumption is minimized. When you do not operate the machine for a specified period of
time or press [Energy Save] ( ), the machine enters Sleep mode.
• You can specify the amount of time that the machine waits before entering Sleep mode under
[Sleep Mode Timer].
See "Date/Time/Timer", User Guide (Full Version).
• The machine recovers from sleep mode and a screen appears when you touch the display on
the control panel.
• You can also set the machine to enter low power mode when you press [Energy Save] ( ).
• See "Machine", User Guide (Full Version).
• The energy saving functions are disabled when an error occurs or while an operation is in
progress.
• The energy saving functions will not operate in the following cases:
• When operations are suspended during printing
• When a warning message appears
• When paper is jammed
• When the Data In indicator is lit or flashing
• The machine does not enter Sleep mode in the following cases:
• During communication with external equipment
• When the hard disk is active
Turning On and Off the Power
13

• When the service call message appears
• When the "Add Ink" message appears
• When ink is being replenished
• When one of the menus in the "Settings" screen is displayed
• When data is being processed
• When a recipient is being registered in the address list
• When the sample print, locked print, hold print, or stored print screen is displayed
• When the screen of a document that was stored under the printer function appears
• When the internal cooling fan is active
• When accessing the machine using Web Image Monitor
2. Getting Started
14

Guide to Names and Functions of Components
• Do not obstruct the machine's vents. Doing so can result in fire as the internal components are
overheated.
Front and Left View
D0CWIA0401
2
9
6
5
4
7
3
8
1
1. Control panel
page 19 "Names and Functions of the Control Panel"
2. Platen
Paper is sucked down and prevented from floating. Clean this area if the back of the printouts becomes dirty.
See "Cleaning the Platen", User Guide (Full Version).
3. Paper bypass location
Load paper here when you copy or print from the paper bypass location. Load paper print side up.
Guide to Names and Functions of Components
15

4. Rewind button
Press this button to load the paper roll or to remove misfed paper.
5. Paper Input Location 2
Load a paper roll here.
6. Paper Input Location 1
Load a paper roll here.
7. Paper output location
The printouts are delivered here.
8. Front cover
This is the cover of the paper bypass location. Open this cover to copy or print from the paper bypass
location, to remove misfed paper, or to clean the platen.
9. Main power switch
To operate the machine, the main power switch must be on. If it is off, turn the switch on.
Front and Right View
D0CWIA0402
21 3 4 3 5
8
7
11
9
6
10
2. Getting Started
16

1. Original table
Place originals here scanning side down.
2. Original cover
Open to clear jammed originals.
3. Original stacker
Originals are stacked here.
4. Stacker support
Use to output originals to the front side.
5. [Scanner Stop] key
Use if originals are feeding in slanted, or to cancel scanning while an original is feeding in.
6. Paper holding lever
This lever holds paper that is inserted into the paper input location or the paper bypass location. Use this lever
to copy or print from the bypass location, or to remove misfed paper.
7. Cartridge cover
Open to replace print cartridges.
8. Ink collector unit cover
Open this cover to replace the ink collector unit. Ink used for maintenance collects in the ink collector unit.
9. Output basket
The delivered paper is stacked here.
10. Paper input location cover
Open to load the paper roll onto the paper input location or to remove misfed paper.
11. Original guide
Set to the width of your originals.
Guide to Names and Functions of Components
17

Rear View
D0CWIA0403
3
2
1
4
5
1. Original exit
Originals are delivered here.
2. Original output guide
Stacks originals delivered to the rear output.
3. Vents
Prevent overheating. After large-volume printing, the ventilation fan may continue to work to lower the
temperature inside the machine.
4. Ethernet interface
Used the port to connect the machine to the network or to use the remote management service (@Remote) over
the Internet.
5. USB2.0 Interface Type B
Use the port to connect the machine and the computer with the USB cable.
• (mainly Europe)
When touching the machine, you may experience a static shock which is harmless to humans. For
details, refer to the following:
https://www.ricoh-europe.com/support/health-safety/ricoh-static-shock.html
2. Getting Started
18