Riello UPS SENTINEL DUAL Series Guide

2
GB SAFETY GB
This part of the manual contains precautions that must be adhered to strictly since they
regard SAFETY.
a) THE UPS MUST NOT OPERATE WITHOUT AN EARTH CONNECTION. The first connection to
be carried out is the earth conductor, which has to be connected to the terminal marked .
b) Avoid connecting the output neutral to the input neutral or to earth as this could cause malfunctions.
c) DANGEROUS electrical voltages are generated inside the UPS. All installation and maintenance
operations must be carried out EXCLUSIVELY by authorized personnel.
d) The UPS contains an internal power source: the batteries. The terminals and the output sockets may be
powered even when the UPS is not connected to the mains.
e) The total battery voltage can generate an electric shock. Replaced batteries should be considered as
TOXIC WASTE and treated as such. Do not throw the battery packs into fire: they may explode. Do
not try to open the battery packs: they do not require any maintenance. Furthermore the electrolyte is
dangerous if it comes into contact with the skin or the eyes and may be toxic.
f) Do not switch the UPS on if there is any leak of liquid, or if a residual white powder is noted.
g) Do not allow water, liquids in general and/or other foreign bodies to get into the UPS.
h) In the event of dangerous conditions switch the UPS off with the switch located on the front panel and
open the magneto-thermal protection installed upstream of the UPS. Isolate the battery by removing the
lower part of the front panel and disconnecting the two battery pack connectors.
i) The UPS generates a leakage current of less than 2 mA.
Warning: the leakage current of the load is added to that of the UPS on the earth protection conductor.
j) For battery expansion use exclusively connectors supplied by or authorized by the manufacturers.
k) The UPSs of this series have been designed for professional use and are therefore not suitable for use in
a domestic environment.

I NTRODUCTION
Thanks you for choosing this product of the Sentinel Dual range.
Riello UPS are renowned specialists in the development and production of uninterruptible power supplies
(UPS). The UPS in this range are high quality products, designed and built with care in order to give you the
best performance.
This equipment can be installed by anyone, subject to CAREFULLY AND THOROUGHLY READING
THIS MANUAL.
The manual contains detailed instructions on how to use and install the UPS.
For information on using and getting the best performance from your UPS, this manual should be
kept safely in the vicinity of the UPS and CONSULTED BEFORE TAKING ANY ACTION ON THE
UPS.
E NVIRONMENTAL PROTECTION
During the development of its products, the company uses extensive resources with regards to all
environmental aspects.
All our products pursue the objective defined in the environmental management system developed by the
company in compliance with standards in force.
No hazardous materials such as CFC, HCFC or asbestos are used in this product.
When evaluating packaging, the choice of material has been made favouring recyclable materials.
For correct disposal, please separate and identify the type of material of which the packaging is made in the
table below. Dispose of all material in compliance with standards in force in the country in which the product
is used.
Description Material
Pallet Heat-treated pine
Packaging corner Stratocell/cardboard
Box Cardboard
Adhesive pad Stratocell
Protective bag HD Polyethylene
D ISPOSING OF THE PRODUCT
The UPS contains internal material that (in case of dismiss / disposal) are considered TOXIC and
HAZARDOUS WASTE, such as electronic circuit boards and batteries. Treat these materials according to
the laws applicable referring to qualified service personnel. Their proper disposal contributes to respect the
environment and human health.
© Reproduction of any part of this manual, including partial, is strictly prohibited without the prior consent of the manufacturer.
For the purpose of improving it, the manufacturer reserves the right to modify the product described herein at any time and without
notice.

C ONTENTS
PRESENTATION 5
UPS V IEWS 6
B ATTERY B OX V IEWS 7
DISPLAY MASK VIEW 8
I NSTALLATION 9
O PENING THE PACKAGING AND CHECKING ITS CONTENTS 9
T OWER VERSION 11
R ACK VERSION 12
I NSTALLATION PROCEDURES 13
C ONNECTING THE UPS TO THE BATTERY BOX 14
U SE 15
C ONNECTIONS 15
8-10kVA single phase version 16
Three phase version 17
Version with external Bypass remote control 18
F IRST START - UP 20
S TART - UP FROM MAINS 20
S TART - UP FROM BATTERY 20
UPS SHUTDOWN 20
D ISPLAY PANEL INDICATIONS 21
UPS status indicators 21
Measurements display area 22
Single phase version 22
Three phase version 23
Configuration area 24
O PERATING MODES 25
R.E.P.O. 25
P ROGRAMMABLE AUXILIARY SOCKET ( POWER SHARE ) 25
UPS CONFIGURATION 26
C OMMUNICATION PORTS 28
RS232 and USB connectors 28
Communication Slot 28
S OFTWARE 29
Monitoring and control software 29
Configuration software 29
T ROUBLESHOOTING 30
ALARM CODES 32
T ECHNICAL DATA TABLE 34
S INGLE / SINGLE PHASE UPS TECHNICAL DATA TABLE 34
T HREE / SINGLE PHASE UPS TECHNICAL DATA TABLE 35
B ATTERY B OX TECHNICAL DATA TABLE 36
T ABLE OF OVERLOAD TIMES 36

PRESENTATION
The new Sentinel Dual UPS family has been designed with a special eye to versatility. These UPSs can in
fact be installed either in a tower version or in a rack version, according to requirements. The 2 different
versions of the product are shown below:
SDL 6500 TM SDL 8000
SDL 8000 TM
SDL 10000
SDL 10000 TM
Nominal power [VA] 6500 8000 10000
Nominal voltage [Vac] 220/230/240
Dimensions H x L x D [mm] 2 x [455 x 175 x 660]
(1)
Weight [Kg] approx 28 + 63 approx 29 + 65 approx 30 + 65
(1)
The H dimension is different in the rack version with handles mounted: 483mm x 175mm x 660mm (H x L x D)
Note: 175mm = 4U
483mm = 19”
Tower Rack

PRESENTATION
UPS V IEWS
Manual
bypass switch
(with front panel removed) (with front panel)
Front view
Release
slots
Rotatable display
mask
General
switch
Removable
front panel
Rear view
Battery expansion connector
Cooling fan
RS232
communication port USB communication port
Cooling fan
IEC 10 A Power
share sockets
IN/OUT connections drawer
Power share sockets thermal
protection
COMMUNICATION
expansion slot
Remote emergency power
off (R.E.P.O.)

PRESENTATION
B ATTERY B OX V IEWS
Rear view
Release slots
Extractable/rotatable mask
Removable front panel
Ventilation grille
Fuse-holder
disconnecting
switches
Connectors for battery
expansion
Front view

PRESENTATION
DISPLAY MASK VIEW
1
Normal operation
7
Configuration area
2
Operation from mains
8
Maintenance request
3
Operation from battery
9
Timer
4
Load powered by the bypass
10
Measurement display area
5
Battery back up time indicator
11
Stand-by/alarm
6
Load level indicator
LCD
Display
“ON” button
“SEL / SET” button
“STBY” button

I NSTALLATION
O PENING THE PACKAGING AND CHECKING ITS CONTENTS
After opening the packaging, first check the contents.
The packaging should contain the following:
UPS Battery box
1 cable guide + 2 seal stops 6 plastic covers (upper panels UPS and Battery box)
Ferrules for cables - terminal board connection 2 plastic keys to release display
2 Handles kits RS232 serial cable

I NSTALLATION
UPS-Battery box connection cable
2 Fuses for Battery box - 14x51 mm, 50A, 400V
User manual + CD-ROM software
User's
manual

I NSTALLATION
WARNING: this UPS product conforms to the current electromagnetic compatibility (EMC) regulations
(C2 class). It may cause radio interference in the home environment. The user may have to adopt
supplementary measures.
T OWER VERSION
This chapter describes the operations required to prepare the UPS and the Battery box for use in the tower
version.
WARNING: for your safety and that of your product, the information set out below should be followed
carefully.
BEFORE CARRYING OUT THE FOLLOWING SEQUENCE OF OPERATIONS,
ENSURE THAT THE UPS IS COMPLETELY SWITCHED OFF AND NOT
CONNECTED TO THE ELECTRICITY MAINS OR TO ANY LOAD
Once removed from the packaging, the UPS and the Battery box are ready for installation in a tower
configuration.
All that is needed to complete this configuration is to mount the six plastic covers provided, three in the
upper part of the UPS and the other three in the upper part of the Battery box, as described below:
The three covers have an interlocking system:
locate the cover mounting holes in the upper part of the UPS
and of the Battery box and very carefully engage them by
exerting gentle pressure (see figure at side).

I NSTALLATION
R ACK VERSION
The sequence of operations required to convert the UPS and the Battery box into the rack version is
described below.
WARNING: for your safety and that of your product, the information set out below should be followed
carefully.
BEFORE CARRYING OUT THE FOLLOWING SEQUENCE OF OPERATIONS,
ENSURE THAT THE UPS IS COMPLETELY SWITCHED OFF AND NOT
CONNECTED TO THE ELECTRICITY MAINS OR TO ANY LOAD
1 - First remove the feet at the base of the UPS
and Battery box. Put the UPS and the Battery
box into a horizontal position very carefully,
and with a small slotted screwdriver carefully
lift the pin at the centre of the foot. Once it
has been lifted, remove the foot from the
bases of the UPS and Battery box. Repeat
these operations for the remaining feet. The
exact sequence to follow is shown at the side:
2 - Once all the feet have been removed, the
display mask must then be rotated. Insert the
keys provided in the release slots located at
the sides of the display mask and exert
enough gentle pressure to release the mask
from the UPS, as shown in the figure at the
side. Repeat the same operations to release
the mask from the Battery box.
3 - WARNING: The display mask is connected to the UPS by means of a cable. The mask must therefore
be removed very carefully, without pulling or exerting undue force, in order to avoid damaging the
display and/or the UPS. DO NOT TRY TO SEPARATE THE DISPLAY MASK FROM THE UPS IN
ANY WAY.
4 - Rotate the mask 90° anticlockwise and reengage it in the UPS by carefully inserting it in the housing
until a slight click is heard with the mask remaining in position. Do the same to rotate and reengage the
mask to the Battery box.
NOTE: The pressure must be exerted near the release slots
5 - Rotate the UPS and the Battery box 90° clockwise taking the utmost care
1 2

I NSTALLATION
6 - At this point, with the UPS and the Battery box in a horizontal position, fasten the handles to the sides
of the UPS and Battery box with the screws as shown in the figures below.
NOTE: The UPS and Battery box are compatible for mounting in standard rack cabinets of 600mm x
800mm or more (in width). Support brackets (guides with L-shaped support) must be used in rack
installations due to the weight of the UPS and of the Battery box. It is recommended to install the
UPS above the Battery box and in the lower part of the rack cabinet for the same reason.
The manufacturers cannot accept liability for damage caused by wrong connections or by operations other
than those described in this manual.
I NSTALLATION PROCEDURES
Before connecting the UPS to the Battery box, ensure compliance with the following points:
Install the UPS and the Battery box on a flat, stable surface.
Avoid placing in positions exposed to direct sunlight or hot air
Maintain room temperature between 0°C and 40°C
N.B.: the UPS can operate with an ambient temperature of between 0°C and 40°C. The optimal
operating temperature for the batteries inside the Battery box is between 20 and 25°C. If the
operational lifetime of the batteries is an average of 4 years with an ambient temperature of 20°C,
this will be halved if the temperature goes up to 30°C.
The ambient humidity rate must not exceed 90%.
Avoid dusty environments.
Ensure that the UPS and the Battery box are placed with the front and the rear at least 10 cm away
from walls. Do not place objects on top of the ventilation holes in order to allow adequate
ventilation.
The cable connecting the UPS to the Battery box must not be extended by the user. Contact the
supplier in case of need.

I NSTALLATION
C ONNECTING THE UPS TO THE BATTERY BOX
Connect the UPS to the Battery box by means of the expansion cable provided (see figure below)
Insert the two fuses provided into the fuse-holder disconnecting switches at the back of the Battery
box. Close the disconnecting switches.
The cable can be connected to either of the two sockets located at the back of the Battery box.
The remaining unused expansion socket at the back of the Battery box can be used for the cascade
connection of further Battery boxes to increase UPS autonomy.
WARNING:
Only one UPS can be connected for each Battery box or for several cascade-connected Battery boxes.

U SE
C ONNECTIONS
INSTALLATION MUST BE CARRIED OUT EXCLUSIVELY BY QUALIFIED PERSONNEL.
THE FIRST CONNECTION TO BE CARRIED OUT IS THE PROTECTION CONDUCTOR (EARTH CABLE), TO BE
INSERTED IN THE TERMINAL MARKED .
THE UPS MUST NOT BE OPERATED WITHOUT BEING CONNECTED TO THE EARTHING SYSTEM.
Warning: if the neutral (N) and phase (F) instructions are observed for the plugs and sockets, the UPS will
not change the existing neutral arrangements when inserted in a system. The resistance on the neutral
connection is less than 0.1 ohm.
A differential switch placed upstream will also be triggered for a fault occurring downstream of the UPS.
The sensitivity of this switch has to take into account the leakage current of the unit (approx. 2 mA) and of
the load which are added together on the UPS earth conductor.
The neutral arrangements will only be changed if an isolation transformer is connected or when the UPS is
operating with the neutral isolated upstream.
Avoid connecting the output neutral to the input neutral or to earth as this could damage the UPS .
For the mains and load connections follow the instructions below:
1. Install a 63A magneto-thermal switch with B or C trip curve (4 poles for three phase versions, 2
poles for single phase versions) upstream of the device.
2. The terminals to be used for the connection of the
input and output lines are located inside the IN/OUT
connections drawer. Undo the screw securing the
connections drawer located on the right-hand side of
the drawer (see figure at side).
3. Pull the drawer out as much as is needed for the
terminals to be easily accessible (see figure at side).
WARNING: the drawer has a locking system to
prevent it being pulled out completely. Do not try to
remove the drawer completely.

U SE
8-10kVA single phase version
1. Use 3 cables with 10 mm
2
section (EARTH, N and
L) in input, and 3 cables with 10 mm
2
section for the
output (EARTH, N and L). With reference to the
figure shown at the side:
- Insert the cables from the 63A magneto-thermal
switch into seal stop P2 (input line).
- Insert the cables from the load into seal stop P1
(output line).
- Strip the cables observing the measurements
provided.
- Insert the part that has just been stripped into the
ferrules provided.
2. Connect the wires to the relative terminals
strictly following the instructions set out
below:
Input line
a - Ensure that the magneto-thermal switch
upstream is open.
b - Connect the earth wire to terminal 3.
c - Connect the neutral wire to terminal 1.
d - Connect the phase wire to terminal 2.
Output line
a - Connect the earth wire to terminal 6.
b - Connect the neutral wire to terminal 7.
c - Connect the phase wire to terminal 8.
Bypass line
a - Ensure that a jumper is connected at
terminals 9 and 10; this is needed for the
correct operation of the UPS.
3. Secure the cable guides to the flange, close the drawer and secure it with the screw removed previously.

U SE
Three phase version
1. (8-10kVA THREE PHASE VERSION): Use 3 cables with 6
mm
2
section (EARTH, L2 and L3) and 2 with 10 mm
2
section (N, L1) in input (N.B.: L1 and N have a greater
section because in operation from bypass they have to carry
all the input current).For the output use 3 cables with 10
mm
2
section (EARTH, N and L). With reference to the figure
shown at the side:
- Insert the cables from the 63A magneto-thermal switch into
seal stop P2 (input line).
- Insert the cables from the load into seal stop P1 (output line).
- Strip the cables observing the measurements provided.
- Insert the part that has just been stripped into the ferrules
provided.
(6,5kVA THREE PHASE VERSION): Use 3 cables with 4
mm
2
section (EARTH, L2 and L3) and 2 with 6 mm
2
section
(N, L1) in input (N.B.: L1 and N have a greater section
because in operation from bypass they have to carry all the
input current).For the output use 3 cables with 6 mm
2
section (EARTH, N and L). With reference to the figure
shown at the side:
- Insert the cables from the 63A magneto-thermal switch into
seal stop P2 (input line).
- Insert the cables from the load into seal stop P1 (output line).
- Strip the cables observing the measurements provided.
- Insert the part that has just been stripped into the ferrules
provided.
2. Connect the wires to the relative terminals strictly
following the instructions set out below:
Input line
a - Ensure that the magneto-thermal switch upstream
is open.
b - Connect the earth wire to terminal 5.
c - Connect the neutral wire to terminal 1.
d - Connect the phase wires to terminals 2, 3 and 4
(use the red wire for L1).
Output line
a - Connect the earth wire to terminal 6.
b - Connect the neutral wire to terminal 7.
c - Connect the phase wire to terminal 8.
Bypass line
a - Ensure that a jumper is connected at terminals 9
and 10; this is needed for the correct operation of
the UPS.
3. Secure the cable guides to the flange, close the drawer and secure it with the screw removed previously.

U SE
Version with external Bypass remote control
If it is required to make the Bypass remote maintenance control external, follow points 1, 2 and 3 as
described above. Then continue as shown below:
1. Remove the plug from the first hole at the top of the
removable drawer and mount the cable guide
provided.
2. Follow the instructions described above for the
connection, number and section of the cables to be
used, passing through seal stops P1 and P2. Use a
2x0.75 mm
2
cable for connection with the remote
Bypass terminals. With reference to the figure shown
at the side:
- Insert the Bypass external control cable to the
inside of cable guide P3.
- Strip the cables observing the measurements
provided.
- Insert the part that has just been stripped into the
ferrules provided.
3. Connect the wires to the relative
terminals strictly following the
instructions described above. The Bypass
line can be connected to the UPS in
single phase or three phase connection.
Connect the wires of the Bypass line as
follows:
Bypass line
a - Connect the two wires of the cable to
terminals 9 and 10 for the external
control of the remote Bypass.

U SE
Secure the cable guide and the seal stop to the flange, close the drawer and secure it with the screw removed
previously.
A WARNING LABEL MUST BE AFFIXED TO ALL MAINS POWER ISOLATING SWITCHES INSTALLED FAR FROM THE
UPS AREA, IN ORDER TO REMIND SUPPORT SERVICE PERSONNEL THAT THE CIRCUIT IS CONNECTED TO A UPS.
THE LABEL MUST CARRY THE FOLLOWING MESSAGE:
ISOLATE THE UNINTERRUPTIBLE POWER SYSTEM (UPS)
BEFORE WORKING ON THIS CIRCUIT

U SE
F IRST START - UP
1) Ensure that all the operations described in the paragraph above, “Connections”, have been carried out
correctly.
2) Close the magneto-thermal switch located upstream of the UPS.
3) Press the general switch located on the front panel.
4) The UPS will start up after a few seconds; the display will come on, a beep will be emitted and the
icon will flash.
The UPS is now in stand-by state: this means that the UPS is in a minimum consumption condition.
The microcontroller is powered and carries out monitoring and autodiagnostics tasks; the batteries are
charging; everything is ready to activate the UPS. There is also a stand-by state during operation from
battery if the timer is activated.
5) Check the settings on the display (see paragraph: Configuration area)
S TART - UP FROM MAINS
1) Press the “ON” button. When this is pressed all the icons on the display will light up for 1 second and
the UPS will emit a beep.
2) Switch on the equipment connected to the UPS.
Only for the first start-up: after approx. 30 sec., check that the UPS is operating correctly:
1. Simulate a black-out by opening the switch connected upstream of the UPS.
2. The load must continue to be powered, the icon should appear on the display and a beep
should be heard every 4 seconds.
3. If the switch upstream is closed again the UPS must go back to operating from the mains.
S TART - UP FROM BATTERY
1) Press the general switch located on the front panel.
2) Keep the “ON” button pressed for at least 5 seconds. All the icons on the display will light up for 1
second and the UPS will emit a beep.
3) Switch on the equipment connected to the UPS.
UPS SHUTDOWN
To switch the UPS off, keep the “STBY” key pressed down for at least 1.5 seconds. The UPS will return to
the stand-by condition and the icon will start to flash:
a) If the mains is present, the general switch must be pressed so that it returns to its original position
(raised position) to switch the UPS off completely.
b) If the UPS is operating from battery and the timer has not been set, it will automatically switch off
completely after 5 seconds. If however the timer has been set, the “STBY” key has to be pressed for at
least 5 seconds to switch off the UPS. If it is required for the UPS to stay completely switched off
when mains power returns, the general switch has to be pressed (see point a.).
WARNING: the UPS is equipped with an emergency redundant power supply which, in the event of a UPS
failure, will act to avoid the load being shut off by switching it on to the bypass.
If you switch the UPS off simply be pressing the main switch (without first putting it in stand-by as
explained in the manual), the load will still be powered by the bypass.