Riello UPS SENTINEL POWER GREEN Series User manual

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INTRODUCTION
Congratulations on purchasing a UPS Sentinel Power Green product and welcome to Riello UPS! To use the support
service offered by Riello UPS, visit the site www.riello-ups.com
The company is highly specialised in the development and production of uninterruptible power supplies (UPSs).
The UPSs in this series are high-quality products, carefully designed and manufactured in order to ensure the highest
levels of performance.
This device can be installed by anyone on the condition that he/she has READ THE USER AND SAFETY MANUAL
CAREFULLY.
The UPS and the Battery Box internally generate DANGEROUS electrical voltages. All maintenance operations
must be carried out SOLELY by qualified operators.
This manual contains detailed instructions for using and installing the UPS and the Battery box.
For information on how to use and maximise the performance of your device, please retain this manual and read
it carefully before operating the device.
ENVIRONMENTAL PROTECTION
In the development of its products, the company devotes abundant resources to analysing the environmental aspects.
All our products pursue the objectives defined in the environmental management system developed by the company in
compliance with applicable standards.
No hazardous materials such as CFCs, HCFCs or asbestos are used in this product.
When evaluating packaging, the choice of material has been made favouring recyclable materials.
For correct disposal, please separate and identify the type of material of which the packaging is made in the table below.
Dispose of all material in compliance with applicable standards in the country in which the product is used.
DESCRIPTION
MATERIAL
Box
Cardboard
Packaging corner
Expanded polystyrene
Protective bag
Polythene
Accessories bag
Polythene
Pallet
Wood + expanded polystyrene
Slide
Wood
DISPOSING OF THE PRODUCT
The UPS and the Battery Box contain electronic cards and batteries which are considered TOXIC and HAZARDOUS
waste. When the product reaches the end of its operating life, dispose of it in accordance with applicable local legislation.
Disposing of the product correctly contributes to respecting the environment and personal health.
© The reproduction of any part of this manual, in whole or in part, is forbidden without the prior consent of the manufacturer.
In order to make improvements, the manufacturer reserves the right to modify the product described at any moment and without
notice.
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CONTENTS
PRESENTATION 5
UPS VIEWS 6
FRONT VIEW (ALL MODELS) 6
REAR VIEW (SPM 6) 7
REAR VIEW (SPH 8-10 -10 ER) 8
REAR VIEW (SPH 15 -20 -20 ER) 9
DISPLAY PANEL VIEW 10
BATTERY BOX (OPTIONAL) 11
REAR VIEW 11
INSTALLATION 12
REMOVING THE UPS OR THE BATTERY BOX FROM THE PALLET 12
INITIAL CONTENT CHECK 13
INSTALLATION ENVIRONMENT 14
BATTERY BOX INSTALLATION 14
VERSIONS SPM 6, SPH 8-10 -10 ER 14
VERSIONS SPH 15 -20 -20 ER 15
SETTING THE NOMINAL BATTERY CAPACITY 16
CONNECTIONS 17
SINGLE-PHASE VERSION 18
COMBINED VERSION 19
SINGLE-PHASE CONNECTION 19
THREE-PHASE CONNECTION 20
REMOTE CONTROL TERMINAL BLOCK 21
REMOTE BYPASS FOR MAINTENANCE 21
R.E.P.O. 22
USE 23
CONNECTIONS AND SWITCHING ON FOR THE FIRST TIME 23
SWITCHING ON FROM THE MAINS 23
SWITCHING ON FROM THE BATTERY 23
SWITCHING OFF THE UPS 23
DISPLAY PANEL MESSAGES 24
UPS STATUS MESSAGES 24
MEASUREMENT DISPLAY AREA 25
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CONFIGURING THE OPERATING MODE 27
POSSIBLE SETTINGS 27
ADDITIONAL FUNCTIONS 27
SOFTWARE 29
MONITORING AND CONTROL SOFTWARE 29
CONFIGURATION SOFTWARE 29
UPS CONFIGURATION 30
COMMUNICATION PORTS 32
RS232 CONNECTOR 32
COMMUNICATION SLOT 32
TROUBLESHOOTING 33
ALARM CODES 35
FAULT 35
LOCK 37
TECHNICAL DATA 38
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PRESENTATION
SENTINEL POWER GREEN uses ON-LINE double conversion technology, resulting in the highest levels of reliability
and maximum protection for critical loads such as servers, IT applications and Voice/Data.
Only for versions SPM 6, SPH 8 - 10 and 10 ER, it is possible to use one or more autonomy expansion units known as
BATTERY BOXES (optional accessories) with the same dimensions and aesthetic line as the UPS alongside it.
The ER model UPSs fitted with upgraded battery chargers are the solution for Business Continuity applications which
require long battery-powered operating times. For these versions, the batteries are housed in separate cabinets which
are designed to contain large, high-capacity batteries.
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UPS VIEWS
FRONT VIEW (ALL MODELS)
Display
Multipurpose buttons
Wheels (front wheels swivel and can be locked, fixed rear wheels)
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REAR VIEW (SPM 6)
With backpack
Without backpack
USB communication port
Input switch
RS232 communication port and contacts
Manual bypass for maintenance
Intelligent Slot
Output switch
Cooling fans
Terminals cover backpack
Parallel port (optional)
Tie wrap hold-down
Battery expansion connector
Earthing screws
Energy Share socket
Terminals for I/O cable connection (refer to related
section)
Energy Share Fuse
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REAR VIEW (SPH 8-10 -10 ER)
With backpack
Without backpack
USB communication port
Input switch
RS232 communication port and contacts
Manual bypass for maintenance
Intelligent Slot
Output switch
Cooling fans
Terminals cover backpack
Parallel port (optional)
Tie wrap hold-down
Battery expansion connector
Earthing screws
Energy Share socket
Terminals for I/O cable connection (refer to related
section)
Energy Share Fuse
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REAR VIEW (SPH 15 -20 -20 ER)
With backpack
Without backpack
RS232 communication port and contacts
Manual bypass for maintenance
USB communication port
Output switch
Intelligent Slot
Battery expansion fuses
Parallel port (optional)
Terminals cover backpack
Cooling fans
Tie wrap hold-down
Energy Share socket
Battery expansion terminals (refer to related
section)
Energy Share Fuse
Earthing screws
Input switch
Terminals for I/O cable connection (refer to related
section)
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DISPLAY PANEL VIEW
“SEL” button (Select)
Battery charge indicator
“ON” button
Load level indicator
“STAND-BY” button
Configuration area
Regulation operation
Maintenance request
Mains operation
Timer
Battery operation
Measurement display area
Load powered by bypass
Stand-by / alarm
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BATTERY BOX (OPTIONAL)
The BATTERY BOX is an optional accessory dedicated to this range of UPSs (same dimensions and aesthetic line).
The BATTERY BOX contains batteries which allow the operating time of the uninterruptible power supplies to be
increased during extended blackouts. The number of batteries contained can vary according to the type of UPS for which
the BATTERY BOX is intended. It is therefore necessary to take great care to ensure that the battery voltage of the
BATTERY BOX is the same as the voltage permitted by the UPS.
It is possible to connect further BATTERY BOXES in order to create a chain, suitable for achieving any autonomy time
without mains power.
REAR VIEW
Battery expansion connector
Screw for earth connection
Wheels (front wheels swivel and can be locked, fixed rear wheels)
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INSTALLATION
REMOVING THE UPS OR THE BATTERY BOX FROM THE PALLET
Cut the straps and carefully remove the
cardboard box by sliding it upwards.
Remove the accessory box, the wooden
slide and the top polystyrene foam corner
pieces.
Remove the bottom polystyrene corner
pieces by rotating them as shown in the
figure.
Open the protective bag and pull it all the
way down.
Put the previously removed slide on the
back part of the pallet (see figure). Make
sure that the slide rests firmly against the
pallet so it remains in place during unloading
operations. Push the UPS from the front and
exercise extreme caution when sliding it off
the pallet.
NOTE: All parts of the packaging should be kept for future use.
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INITIAL CONTENT CHECK
After opening the packaging, it is first necessary to check the contents.
The package must contain:
UPS
USB cable
RS232 cable
Slide
User manual + Safety manual
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INSTALLATION ENVIRONMENT
The UPS and the Battery Box must be installed in ventilated, clean environments which are sheltered from bad weather.
The relative humidity in the environment must not exceed the maximum values shown in the Technical Data table.
The ambient temperature, whilst the UPS is in operation must remain between 0 and 40°C, and the UPS must not be
positioned in places which are exposed to direct sunlight or to hot air.
The recommended operating temperature for the UPS and the batteries is between 20 and 25°C. The actual
operating life of the batteries is 5 years on average with an operating temperature of 20°C. If the operating
temperature reaches 30°C, the operating life is halved.
BATTERY BOX INSTALLATION
CAUTION:
CHECK THAT THE BATTERY BOX VOLTAGE IS THE SAME AS THE VOLTAGE PERMITTED BY THE
UPS.
CHECK THE RATING ON THE BACK OF THE DEVICE.
VERSIONS SPM 6, SPH 8-10 -10 ER
It is possible to connect more than one Battery Box in order to achieve any level of autonomy without mains power.
Connect any Battery Boxes in a cascade as shown in the figure below:
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VERSIONS SPH 15 -20 -20 ER
The terminals to use for connecting the external batteries are located in
the backpack. Unscrew the two screws used to secure the lower part of
the backpack located on the sides (one on each side, see figure).
Lift the back-pack off (see figure to the side).
1. CONNECTION: Use 3 cables with 25 mm2section (+, N and -)
2. Connect the wires to the relative terminals, following exactly the instructions given below:
a - Make sure that the isolator of the external battery box is open.
b - Connect the positive branch wire to terminal 11.
c - Connect the neutral wire to terminal 12.
d - Connect the negative branch wire to terminal 13.
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SETTING THE NOMINAL BATTERY CAPACITY
Before installing one or more Battery Boxes, configure the UPS to update the rated capacity value (total Ah of batteries in
the UPS + external batteries). Use the dedicated UPSTools configuration software, available free of charge at
www.riello-ups.com, to perform this operation. The battery box must be installed while the UPS is switched off and
disconnected from the main.
CAUTION:
The connection cables cannot be extended by the user (only for versions SPM 6, SPH 8 - 10 - 10 ER).
After connecting the UPS to its Battery Boxes, insert the fuses and turn the Battery Box battery switches to
the ON position (only for versions SPH 15 - 20 - 20 ER).
It is not possible to connect more than one UPS to a single battery box, or to several Battery Boxes
connected in a series.
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CONNECTIONS
INSTALLATION MUST ONLY BE PERFORMED BY QUALIFIED PERSONNEL.
THE FIRST CONNECTION TO PERFORM IS THAT OF THE PROTECTIVE CONDUCTOR (EARTH CABLE), WHICH
MUST BE CONNECTED TO THE SCREW MARKED
THE UPS MUST NEVER BE MADE OPERATE WITHOUT A CONNECTION TO THE EARTHING SYSTEM.
Warning: providing it complies with the neutral (N) and phase (F) indications for plugs and sockets, the UPS, when
inserted in an installation, does not alter the existing neutral arrangements. The resistance on the neutral connection
must be less than 0.1 ohm.
A differential switch upstream will also be triggered for a fault occurring downstream of the UPS. In calculating reactivity
of this switch, account must be taken of the leakage current of the UPS (approx. 2 mA) plus that of the load which come
together on the UPS’s earth conductor.
UPS input
Differential switch
Single-phase
Type B or Type A
Three-phase
Type B
The neutral arrangements are altered only if there is also an isolating transformer or when the UPS operates with a
neutral that is disconnected upstream.
In any case avoid connecting the output neutral with the input neutral or to the earth as this could damage the
UPS.
To make the mains power and load connections, follow the instructions below:
1. Install a magneto-thermal switch (63A for versions SPM 6, SPH 8 - 10 - 10 ER; 125A for versions SPH 15 - 20 - 20
ER) with intervention curve B or C upstream of the machine (4 poles for three-phase versions, 2 poles for single-
phase versions).
2. The connection terminals to use for the input and output lines are
located in the backpack. Unscrew the two screws used to secure
the lower part of the backpack located on the sides (one on each
side, see figure).
3. Lift the back-pack off (see figure to the side).
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SINGLE-PHASE VERSION
4. (SINGLE-PHASE CONNECTION SPM 6): use 3 cables with cross-section 6 mm2(EARTH, N and L) for the
input, and 3 cables with cross-section 6 mm2for the output (EARTH, N and L).
5. Connect the wires to the relative terminals, following exactly the instructions given below:
Input line
a - Make sure that the magneto-thermal switch upstream is open.
b - Connect the earth wire to screw A.
c - Connect the neutral wire to terminal 2.
d - Connect the live wire to terminal 1.
Output line
a - Connect the earth wire to screw B.
b - Connect the neutral wire to terminal 3.
c - Connect the live wire to terminal 4.
Remote By-pass
a - Make sure that a jumper is connected between terminals 5 and 6, needed for proper operation of the UPS.
R.E.P.O.
a - Make sure that a jumper is connected between terminals 7 and 8, needed for proper operation of the UPS.
6. Tighten the terminals well, close the back-pack and secure it with the screws taken out earlier.
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COMBINED VERSION
SINGLE-PHASE CONNECTION
4. (SINGLE-PHASE CONNECTION SPH 8 - 10 - 10 ER): use 3 cables of cross-section 10 mm2(EARTH, N and L)
for the input, and 3 cables of cross-section 10 mm2for the output(EARTH, N and L).
(SINGLE-PHASE CONNECTION SPH 15):use 3 cables of cross-section 16 mm2(EARTH, N and L) for the
input, and 3 cables of cross-section 16 mm2for the output(EARTH, N and L).
(SINGLE-PHASE CONNECTION SPH 20 - 20 ER): use 3 cables of cross-section 25 mm2(EARTH, N and L) for
the input, and 3 cables of cross-section 25 mm2for the output(EARTH, N and L).
5. Short-circuit the input terminals (1, 2 and 3) with the jumper provided in the accessories kit. Connect the wires to the
respective terminals, following exactly the instructions below:
Input line
a - Ensure that the upstream magneto-thermal switch is open.
b - Connect the earth wire to screw A.
c - Connect the neutral wire to terminal 4.
d - Connect the live wire to terminal 1.
Output line
a - Connect the earth wire to screw B.
b - Connect the neutral wire to terminal 5.
c - Connect the live wire to terminal 6.
Remote By-pass
a - Ensure that a jumper is connected on terminals 7 and 8, this is necessary for correct operation of the UPS.
R.E.P.O.
a - Ensure that a jumper is connected on terminals 9 and 10, this is necessary for correct operation of the UPS.
6. Tighten the terminals well, close the back-pack and secure it with the screws taken out earlier.
7. Configure the single-phase configuration using the configuration software (see paragraph Configuration software).
JUMPER
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THREE-PHASE CONNECTION
1. (THREE-PHASE CONNECTION SPH 8 - 10 - 10 ER): Use 2 cables of cross-section 4 mm2(L2 and L3) and 3
with cross-section 10 mm2(EARTH, N, L1) for the input (N.B.: L1 and N are of greater cross-section because
in bypass operation they have to carry all of the input current).For the output use 3 cables of cross-section
10 mm2(EARTH, N and L).
(THREE-PHASE CONNECTION SPH 15): Use 2 cables of cross-section 4 mm2(L2 and L3) and 3 of cross-
section 16 mm2(EARTH, N, L1) for the input (N.B.: L1 and N are of greater cross-section because in bypass
operation they have to carry all of the input current).For the output use 3 cables of cross-section 16 mm2
(EARTH, N and L).
(THREE-PHASE CONNECTION SPH 20): Use 2 cables of cross-section 6 mm2(L2 and L3) and 3 of cross-
section 25 mm2(EARTH, N, L1) for the input (N.B.: L1 and N are of greater cross-section because in bypass
operation they have to carry all of the input current).For the output use 3 cables of cross-section 25 mm2
(EARTH, N and L).
2. Connect the wires to the respective terminals, following exactly the instructions below:
Input line
a - Ensure that the upstream magneto-thermal switch is open.
b - Connect the earth wire to screw A.
c - Connect the neutral wire to terminal 4.
d - Connect the wires of the phases to terminals 1, 2 and 3 (for L1 use red wire).
Output line
a - Connect the earth wire to screw B.
b - Connect the neutral wire to terminal 5.
c - Connect the live wire to terminal 6.
Remote By-pass
a - Ensure that a jumper is connected on terminals 7 and 8, this is necessary for correct operation of the UPS.
R.E.P.O.
a - Ensure that a jumper is connected on terminals 9 and 10, this is necessary for correct operation of the UPS.
3. Tighten the terminals well, close the back-pack and secure it with the screws taken out earlier.
A WARNING LABEL MUST BE PUT ON ALL MAINS POWER DISCONNECTING SWITCHES INSTALLED REMOTE
FROM THE AREA OF THE UPS, IN ORDER TO ALERT ALL SERVICE OPERATORS THAT THE CIRCUIT IS
CONNECTED TO A UPS. THE LABEL MUST BEAR THE FOLLOWING WORDING:
ISOLATE THE UPS
BEFORE WORKING ON THIS CIRCUIT
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