Riello UPS Sentinel RT 6000 VA Mounting instructions

User & Operations Manual
Sentinel RT
True-Online UPS System
6000 VA - 6000 VA ER - 10000 VA - 10000 VA ER

3
INTRODUCTION
Congratulations on purchasing a UPS Sentinel RT product and welcome to Riello UPS! To use the support service offered
by Riello UPS, visit the site www.rielloupsamerica.com
Our Company is a specialist in the design, development and manufacturing of uninterruptible power supplies (UPS).
The UPS described in this manual is a high quality product which has been carefully designed and built in order to guarantee
the highest levels of performance.
This device can be installed by professional personnel on the condition that they have READ THIS INSTALLTION AND
USER MANUAL CAREFULLY.
The UPS, the Battery Pack and the Transformer Box generate DANGEROUS internal electrical voltages. All
maintenance operations must be carried out by suitably qualified operators.
This manual contains detailed instructions for using and installing the UPS, the Battery pack and the Transformer Box.
For information on how to use and maximise the performance of your device, please read user manual carefully
before operating the equipment.
ENVIRONMENTAL PROTECTION
In the development of its products, the company devotes abundant resources to analysing the environmental aspects.
All our products pursue the objectives defined in the environmental management system developed by the company in
compliance with applicable standards.
No hazardous materials such as CFCs, HCFCs or asbestos are used in this product.
When evaluating packaging, the choice of material has been made favouring recyclable materials.
For correct disposal, please separate and identify the type of material of which the packaging is made according to the table
below. Dispose of all material in compliance with applicable standards in the country in which the product is used.
DESCRIPTION
MATERIAL
Box
Cardboard
Packaging corner
Stratocell
Protective bag
Polythene
Accessories bag
Polythene
DISPOSING OF THE PRODUCT
The UPS, the Battery Pack and the Transformer Box contain electronic PCBs and batteries which are considered TOXIC
and HAZARDOUS waste. When the product reaches the end of its operating life, dispose of it in accordance with applicable
local legislation.
Disposing of the product correctly contributes to respecting the environment and personal health.
© The reproduction of any part of this manual, in whole or in part, is forbidden without the prior consent of the manufacturer.
In order to make improvements, the manufacturer reserves the right to modify the product described at any moment and without
notice.

4
SAFETY AND EMC INSTRUCTIONS
•Use of this equipment in life support applications where failure of this equipment can reasonably be expected to
cause the failure of the life support equipment or to significantly affect its safety or effectiveness is not recommended.
Do not use this equipment in the presence of a flammable anesthetic mixture with air, oxygen or nitrous oxide.
•Connect your UPS power module’s grounding terminal to a grounding electrode conductor.
•The UPS is connected to a DC energy source (battery). The output terminals may be live when the UPS is not
connected to an AC supply.
•In accordance with safety standard EN-IEC 62040-1, installation has to be provided with a《Backfeed Protection》
system, as for example a contractor, which will prevent the appearance of voltage or dangerous energy in the input
mains during a mains fault. There is no standard backfeed protection inside of the UPS. Please isolate the UPS
before working according to Diagram 1. The isolation device must be able to carry the UPS input current.
External backfeed protection wiring
Warning labels should be placed on all primary power switches installed in places away from the device to alert the
electrical maintenance personnel of the presence of a UPS in the circuit. The label will bear the following or an equivalent
text:

5
STANDARDS
* Safety
Safety Conformance: IEC/EN 62040-1,UL1778 (5th Edition)
Safety Markings : cTUVus, CE
* EMI
Conducted Emission..............................:IEC/EN 62040-2,FCC PART15 CLASS
A
Radiated Emission.................................:IEC/EN 62040-2,FCC PART15 CLASS
A
*EMS
ESD.........................................................:IEC/EN 61000-4-2
Level 4
RS........................................................ ...:IEC/EN 61000-4-3
Level 3
EFT......................................................... :IEC/EN 61000-4-4
Level 4
SURGE................................................... :IEC/EN 61000-4-5
Level 4
CS........................................................... :IEC/EN 61000-4-6
Level 3
Power-frequency Magnetic field.............. :IEC/EN 61000-4-8
Level 4
Low Frequency Signals............................:IEC/EN 61000-2-2
Warning: This is a product for commercial and industrial application in the
second environment-installation restrictions or additional measures may be
needed to prevent disturbances.

6
CONTENTS
PRESENTATION 8
UPS VIEWS 9
DISPLAY PANEL VIEW 10
BATTERY PACK 11
TRANSFORMER BOX 11
INSTALLATION 13
INITIAL CONTENT CHECK 13
INSTALLATION ENVIRONMENT 15
BATTERY PACK INSTALLATION 15
NON-ER MODEL 15
ER MODEL 16
SETTING THE NOMINAL BATTERY CAPACITY 16
TOWER VERSION 17
TOWER VERSION WITH BATTERY PACK AND TRANSFORMER BOX 18
RACK VERSION 19
POWER CONNECTION 20
USE 25
CONNECTIONS AND SWITCHING ON FOR THE FIRST TIME 25
SWITCHING ON FROM THE MAINS 25
SWITCHING ON FROM THE BATTERY 25
SWITCHING OFF THE UPS 25
DISPLAY PANEL MESSAGES 26
UPS STATUS MESSAGES 26
MEASUREMENT DISPLAY AREA 27
LCD CONFIGURATION 28
SETTING ITEMS 28
ADDITIONAL FUNCTIONS 30
SOFTWARE 32
MONITORING AND CONTROL SOFTWARE 32
CONFIGURATION SOFTWARE 32
UPS CONFIGURATION 33

7
COMMUNICATION PORTS 34
RS232 CONNECTOR 34
COMMUNICATION SLOT 34
TROUBLESHOOTING 35
ALARM CODES 37
LOCK 38
TECHNICAL DATA 39

8
PRESENTATION
SENTINEL RT uses ON-LINE double conversion technology, resulting in the highest levels of reliability and maximum
protection for mission critical loads such as servers, IT applications and Voice/Data.
SENTINEL RT is equipped with a dedicated Battery Pack that allows for easy battery replacement in complete safety
thanks to the protected connection system.
For business continuity applications which require long battery-powered operation time, please choose ER models and
change the battery charger current via LCD display when adding multiple battery pack(s) in series for extended runtime.
Connecting with the transformer box, the output voltage is converted from 230Vac to 120Vac.
This family was designed with versatility in mind, allowing for installation in both tower and rack positions. The following
shows how the product can be installed in the two different positions:
Example of UPS and UPS + BATTERY PACK + TRANSFORMER BOX installed in a tower configuration
Example of UPS and UPS + BATTERY PACK + TRANSFORMER BOX installed in a rack configuration

9
UPS VIEWS
Battery pack connector
Input ground
Communication card slot
Input terminal (Line+Neutral)
RS-232 communication port
Cooling fan
USB communication port
External maintenance bypass switch port
Remote control terminal board
Dry contacts communication port
Output terminal (Line+Neutral)
Extractable/ rotatable display plate
Output ground
Release slits

10
DISPLAY PANEL VIEW
“SEL” button (Select)
Load level indicator
“ON/MUTE” button
Configuration area
“OFF/ENTER”button
Maintenance request
Regular operation
Timer
Mains operation
Measurement display area
Battery operation
Stand-by / alarm
Load powered by bypass
EnergyShare
Battery charge indicator

11
BATTERY PACK
The BATTERY PACK contains batteries which allow the operating time of the uninterruptible power supplies during
blackout. The number of batteries contained can be either 16 or 20. It is therefore necessary to take great care of ensure
that the battery voltage of the BATTERY PACK is the same as the voltage permitted by the UPS.
Several Battery Packs can be connected in series to achieve a longer extended runtime.
Battery expansion connector
Battery isolator
TRANSFORMER BOX
The TRANSFORMER BOX contains step down transformer to convert output voltage from 230Vac to 120Vac in some
output sockets.

12
Output circuit breaker 240V/30A
Output circuit breaker 240V/30A
Output circuit breaker 240V/30A
Output circuit breaker 240V/30A
Output circuit breaker 120V/20A
Output circuit breaker 120V/20A
5-20R output receptacles
5-20R output receptacles
L14-30R output receptacles
L14-30R output receptacles
Optional load output connection
Input (to UPS output)
Output circuit breaker

13
INSTALLATION
INITIAL CONTENT CHECK
After opening the packaging, it is first necessary to check the contents. The standard model will include one UPS, one
transformer box and one battery pack. The long-run ER model will only include one UPS and one transformer box.
The package must contain:
UPS
UPS
Support feet
USB cable
User manual and software download card
Handles for rack installation
Handle screws
Cable glands

14
BATTERY PACK
Battery pack
Battery cable
Handles for rack installation
Handle screws
Support feet extend plates
Metal plates
TRANSFORMER BOX
Transformer box
Cable glands
Handle screws
Metal plates
UPS to Transformer box output cable
Handles for rack installation
Support feet extend plates
Temperature signal
cable

15
INSTALLATION ENVIRONMENT
The UPS, the Battery Pack and the Transformer Box must be installed in ventilated, clean environments which are
sheltered from bad weather.
The relative humidity in the environment must not exceed the maximum values shown in the Technical Data table.
The ambient temperature, whilst the UPS is in operation, must remain between 0 and 40°C, and the UPS must not be
positioned in places which are exposed to direct sunlight or to hot air.
The recommended operating temperature for the UPS and the batteries is between 20 and 25°C. The actual
operating life of the batteries is 5 years on average with an operating temperature of 20°C. If the operating
temperature reaches 30°C, the operating life is halved.
This is a category C3 UPS product. In a commercial and industrial application in the second environment-
installation restrictions or additional measures may be needed to prevent disturbances.
BATTERY PACK INSTALLATION
ATTENTION:
CHECK ON THE DATA PLATE THAT THE VOLTAGE OF THE BATTERY PACK IS THE SAME AS THAT
ALLOWED BY THE UPS.
NON-ER MODEL
The standard 6kVA/10kVA UPS is only allowed to connect ONE battery pack. Simply use one battery cable to connect
UPS and battery pack as below chart.
Non-ER Model
Battery Pack

16
ER MODEL
Battery packs can be installed in series for extended runtimes. This setting is only for ER models. Connect the Battery
packs in series as shown in the figure below:
SET UP BATTERY CHARGING CURRENT
ER model should be set up battery charging current according to the connected external battery pack numbers. Riello
offers standard battery pack with 20 pieces of 12V9AH for the long-run models. When connecting to external battery pack,
please follow below table to setup battery charging current.
Connected battery pack
numbers in parallel
1
2
3
≧4
Charging current
1A
2A
3A
4A
SETTING THE NOMINAL BATTERY CAPACITY
Before installing one or more Battery packs, the ER model must be configured in order to update the nominal capacity
value (total Ah UPS's internal batteries + external batteries) through LCD panel setting. Please refer to setting program 9
<< Battery total AH setting>> in “Configuring the UPS parameters” section.
The battery pack must only be installed while the UPS is switched off and disconnected from the mains power supply.
Note: After complete the settings, please turn off the UPS with battery connected in order to save the setting accordingly.
Please also verify the setting again after restart the UPS.
CAUTION:
The connection cables cannot be extended by the user.
After connecting the UPS to its Battery Pack(s), insert the fuses and turn the battery isolators of Battery
Pack to the ON position.
It is not possible to connect more than one UPS to a single battery pack, or to several Battery packs
connected in a series.
ER Model
#1 battery pack
#2 battery pack

17
TOWER VERSION
This chapter describes the steps for preparing the UPS, battery pack and transformer box for tower version use.
ATTENTION:
For your safety and that of the product, you must carefully follow the instructions given here below.
BEFORE YOU CARRY OUT THE FOLLOWING SEQUENCE OF OPERATIONS, MAKE SURE THAT
THE UPS IS COMPLETELY SWITCHED OFF AND NOT CONNECTED TO THE MAINS POWER
SUPPLY OR TO ANY LOAD
Once removed from the packaging, the UPS is already preset for installation in the tower configuration.
To complete the configuration, simply mount the UPS on the two support feet.
▪Each leg consists of two parts, connecting to each other at joints. To put a leg together proceed as shown in the
figure.
▪Assemble two legs and secure the UPS on top of them as shown in the figure below.

18
TOWER VERSION WITH BATTERY PACK AND TRANSFORMER BOX
BEFORE CARRING OUT THE FOLLOWING SEQUENCE OF OPERATIONS, ENSURE THAT:
THE UPS IS COMPLETELY SWITCHED OFF AND NOT CONNECTED TO THE MAINS POWER
SUPPLY OR TO ANY LOAD.
•THE BATTERY PACK IS DISCONNECTED FROM THE UPS, FROM ANY OTHER BATTERY
PACKS AND WITH THE BATTERY ISOLATOR OPEN
▪For the battery pack and transformer box version each foot is composed of five parts: two supports and three
extension. Assemble two feet as indicated in the figure below.
▪Slide the UPS, the battery pack and the transformer box into the two supports
▪For any additional battery packs repeat the sequence of operations shown above.

19
RACK VERSION
The sequences of operations to be followed in order to transform the UPS, battery pack or transformer box into rack version
are described below.
BEFORE CARRING OUT THE FOLLOWING SEQUENCE OF OPERATIONS, ENSURE THAT:
THE UPS IS COMPLETELY SWITCHED OFF AND NOT CONNECTED TO THE MAINS POWER
SUPPLY OR TO ANY LOAD.
•THE BATTERY PACK IS DISCONNECTED FROM THE UPS, FROM ANY OTHER BATTERY
PACKS AND WITH THE BATTERY ISOLATOR OPEN
Pick up the panel from the sides and gently pull it away from its position just enough to be able to rotate it: ATTENTION:
The panel must be moved carefully
DO NOT ATTEMPT IN ANY WAY TO REMOVE THE PANEL FROM THE UPS
Rotate the panel 90° counter clockwise and reinsert it carefully into the special housing.
At this point, with the UPS, Battery Pack or Transformer Box in the horizontal position, secure the handles using the
screws provided, as shown in the figure.
NOTE: Given the heavy weight, the use of support brackets is
mandatory during rack installation (guide with L-shaped support).
For the same reason, it is recommended that the UPS, Battery
Pack and Transformer Box are installed in the lower part of the
rack cabinet.

20
POWER CONNECTION
ALL CHECK ON THE DATA PLATE THAT THE VOLTAGE OF THE BATTERY PACK IS THE SAME AS
THAT ALLOWED BY THE UPS.
WIRE CONNECTION
Installation and wiring must be performed in accordance with the local electric laws/regulations and execute the following
instructions by professional person.
1) Make sure the mains wire and breakers in the building are enough for the rated capacity of UPS to avoid the
hazards of electric shock or fire.
NOTE: Do not use the wall receptacle as the input power source for the UPS, as its rated current is less than the UPS’s
maximum input current. Otherwise the receptacle may be burned and destroyed.
2) Switch off the mains switch in the building before installation.
3) Turn off all the connected devices before connecting to the UPS.
4) Prepare wires based on the following table:
Model
Wiring spec (AWG)
Input
Output
Battery
Ground
CSDH6K0GA3
6
6
8
6
CSDHK10GA5
4
4
8
4
NOTE 1: The cable for CSDH6K0GA3 should be able to withstand over 40A current. It is recommended to use
6AWG or thicker wire for safety and efficiency.
NOTE 2: The cable for CSDHK10GA5 should be able to withstand over 63A current. It is recommended to use
4AWG or thicker wire for safety and efficiency.
NOTE 3: The selections for color of wires should be followed by the local electrical laws and regulations.
The following terminal block diagrams:
Connect the ground first when making wire connection. Disconnect the earth wire last when making wire disconnection!
Terminal block wiring diagram of the UPS