Rigol DS1000Z-E Series User manual

Service Guide
DS1000Z-E Series Digital
Oscilloscope
Aug. 2019
RIGOL (SUZHOU) TECHNOLOGIES INC.

RIGOL
DS1000Z-E Service Guide I
Guaranty and Declaration
Copyright
© 2019 RIGOL (SUZHOU) TECHNOLOGIES INC. All Rights Reserved.
Trademark Information
RIGOLis a registered trademark of RIGOL (SUZHOU) TECHNOLOGIES INC.
Publication Number
SGA27100-1110
Notices
RIGOL products are covered by P.R.C. and foreign patents, issued and pending.
RIGOL reserves the right to modify or change parts of or all the specifications
and pricing policies at the company’s sole decision.
Information in this publication replaces all previously released materials.
Information in this publication is subject to change without notice.
RIGOL shall not be liable for either incidental or consequential losses in
connection with the furnishing, use, or performance of this manual, as well as
any information contained.
Any part of this document is forbidden to be copied, photocopied, or rearranged
without prior written approval of RIGOL.
Product Certification
RIGOL guarantees that this product conforms to the national and industrial
standards in China as well as the ISO9001:2015 standard and the ISO14001:2015
standard. Other international standard conformance certifications are in progress.
Contact Us
If you have any problem or requirement when using our products or this manual,
please contact RIGOL.
E-mail: [e-mail]
Website: www.rigol.com

RIGOL
II DS1000Z-E Service Guide
Safety Requirement
General Safety Summary
Please review the following safety precautions carefully before putting the
instrument into operation so as to avoid any personal injury or damage to the
instrument and any product connected to it. To prevent potential hazards, please
follow the instructions specified in this manual to use the instrument properly.
Use Proper Power Cord.
Only the exclusive power cord designed for the instrument and authorized for use
within the local country could be used.
Ground the Instrument.
The instrument is grounded through the Protective Earth lead of the power cord. To
avoid electric shock, connect the earth terminal of the power cord to the Protective
Earth terminal before connecting any input or output terminals.
Connect the Probe Correctly.
If a probe is used, the probe ground lead must be connected to earth ground. Do not
connect the ground lead to high voltage. Improper way of connection could result in
dangerous voltages being present on the connectors, controls or other surfaces of
the oscilloscope and probes, which will cause potential hazards for operators.
Observe All Terminal Ratings.
To avoid fire or shock hazard, observe all ratings and markers on the instrument and
check your manual for more information about ratings before connecting the
instrument.
Use Proper Overvoltage Protection.
Ensure that no overvoltage (such as that caused by a bolt of lightning) can reach the
product. Otherwise, the operator might be exposed to the danger of an electric
shock.
Do Not Operate Without Covers.
Do not operate the instrument with covers or panels removed.
Do Not Insert Objects Into the Air Outlet.
Do not insert objects into the air outlet, as doing so may cause damage to the
instrument.
Use Proper Fuse.
Please use the specified fuses.

RIGOL
DS1000Z-E Service Guide III
Avoid Circuit or Wire Exposure.
Do not touch exposed junctions and components when the unit is powered on.
Do Not Operate With Suspected Failures.
If you suspect that any damage may occur to the instrument, have it inspected by
RIGOL authorized personnel before further operations. Any maintenance,
adjustment or replacement especially to circuits or accessories must be performed by
RIGOL authorized personnel.
Provide Adequate Ventilation.
Inadequate ventilation may cause an increase of temperature in the instrument,
which would cause damage to the instrument. So please keep the instrument well
ventilated and inspect the air outlet and the fan regularly.
Do Not Operate in Wet Conditions.
To avoid short circuit inside the instrument or electric shock, never operate the
instrument in a humid environment.
Do Not Operate in an Explosive Atmosphere.
To avoid personal injuries or damage to the instrument, never operate the
instrument in an explosive atmosphere.
Keep Instrument Surfaces Clean and Dry.
To avoid dust or moisture from affecting the performance of the instrument, keep the
surfaces of the instrument clean and dry.
Prevent Electrostatic Impact.
Operate the instrument in an electrostatic discharge protective environment to avoid
damage induced by static discharges. Always ground both the internal and external
conductors of cables to release static before making connections.
Use the Battery Properly.
Do not expose the battery (if available) to high temperature or fire. Keep it out of the
reach of children. Improper change of a battery (lithium battery) may cause an
explosion. Use the RIGOL specified battery only.
Handle with Caution.
Please handle with care during transportation to avoid damage to keys, knobs,
interfaces, and other parts on the panels.

RIGOL
IV DS1000Z-E Service Guide
Safety Notices and Symbols
Safety Notices in this Manual:
WARNING
Indicates a potentially hazardous situation or practice
which, if not
avoided, will result in serious injury or death.
CAUTION
Indicates a potentially hazardous situation or practice
which, if not
avoided, could result in damage to the product or loss of important data.
Safety Terms on the Product:
DANGER
It calls attention to an operation, if not correctly performed, could
result in injury or hazard immediately.
WARNING
It calls attention to an operation, if not correctly performed, could
result in
potential injury or hazard.
CAUTION
It calls attention to an operation, if not correctly performed, could
result in damage to the product or other devices connected to the
product.
Safety Symbols on the Product:
Hazardous
Voltage
Safety
Warning
Protective
Earth
Terminal
Chassis
Ground
Test
Ground

RIGOL
DS1000Z-E Service Guide V
Document Overview
Format Conventions in this Manual:
1. Key
The function keys at the front panel are denoted by the format of "Button Name
(Bold) + Text Box". For example, Utility denotes the "Utility" key.
2. Menu
The menu items are denoted by the format of "Menu Word (Bold) + Character
Shading". For example, System denotes the "System" menu item under
Utility.
3. Operation Step
The next step of operation is denoted by an arrow "". For example, Utility 
System denotes pressing Utility on the front panel and then pressing
System.
User Manuals of this Product:
The user manuals of this product include the Quick Guide, User Guide, Programming
Guide, Data sheet and etc. For the latest version of the desired manual, download it
from www.rigol.com.

RIGOL Contents
VI DS1000Z-E Service Guide
Contents
Guaranty and Declaration......................................................................... I
Safety Requirement.................................................................................II
General Safety Summary...........................................................................II
Safety Notices and Symbols .....................................................................IV
Document Overview.................................................................................V
Chapter 1 Disassembly and Assembly................................................ 1-1
Notices to Disassembly and Assembly ......................................................1-1
Exploded View Drawing ..........................................................................1-2
Disassemble the Rear Panel ....................................................................1-4
Disassemble the Metal Rear Panel............................................................1-5
Disassemble the Knob ............................................................................1-6
Disassemble the Front Panel ...................................................................1-7
Disassemble the Keypad Board and LCD...................................................1-8
Disassemble the Main Board..................................................................1-10
Assembly Procedures............................................................................1-11
Chapter 2 Troubleshooting&Maintenance.......................................... 2-1
Troubleshooting.....................................................................................2-1
Maintenance..........................................................................................2-3
System Maintenance........................................................................2-3
Warranty ........................................................................................2-3
Care and Cleaning ...........................................................................2-4
Environmental Considerations...........................................................2-4

Chapter 1 Disassembly and AssemblyRIGOL
DS1000Z-E Service Guide 1-1
Chapter 1 Disassembly and Assembly
Notices to Disassembly and Assembly
Notices:
Do not disassemble the instrument unless for working requirement.
Only authorized personnel are allowed to disassemble the instrument.
Cut off the power supply before disassembling the instrument.
Please wear anti-static wrist strap or make other anti-static precaution when
disassembling the instrument.
Please use proper tools and follow the correct steps.
Take care not to deform the metal structure or get hurt when disassembling the
metal structures.
To avoid causing damage to the instrument due to improper operation and to
save your time, we recommend you to follow the disassembly steps and
methods in this guide manual.
Tools Required:
Phillips screwdriver T10
BNC socket wrench
5mm hexagon socket wrench
WARNING
Ensure that the power supply is cut off before disassembling the
instrument. Only well-trained professional personnel or qualified
personnel are allowed to disassemble the instrument.

RIGOL Chapter 1 Disassembly and Assembly
1-2 DS1000Z-E Service Guide
Exploded View Drawing
You need to get a basic understanding of the main parts of the instrument before
disassembling and assembling the instrument. When disassembling or assembling
the instrument, please follow the procedures and avoid scratching the part surface.
This manual mainly introduces the disassembly and assembly methods of DS1000Z-E
series digital oscilloscope. The exploded view of DS1000Z-E (take DS1202Z-E as an
example) is as shown in Figure 1-1.
Figure 1-1 Exploded View of DS1000Z-E

Chapter 1 Disassembly and AssemblyRIGOL
DS1000Z-E Service Guide 1-3
Table 1-1 Replacement Parts List
No.
Part No.
Qty.
Name/Description
1
2010001921
1
Front Panel
2
2010000298
2
Large Knob
3
2010000315
4
Small Knob
4
2010003393
1
LCD
5
1020002199
1
Rubber Keypad
6
1020000579
18
M3x6 Torx Flat Head Countersunk
Screw
7
1020001117
1
LCD Shield
8
2010002201
1
PCB Board of Rubber Keypad
9
2010000979
2
Bracket
10
1020000619
4
BNC Nut
11
1020002186
1
Metal Front Panel
12
2010004548
1
Main Board
13
1020001121
1
Power Supply Shield
14
2010004439
1
Power Supply Board
15
2010003358
(Rear Panel
Combination)
1
Rear Panel
16
2
Rear Bracket
17
2
Handle Shaft
18
1
Handle
19
1020000550
2
M3x10 Torx Pan Head Screw
20
1020002185
1
Metal Rear Panel
21
1010003701
1
Power Cord Connector
22
1020003652
4
BTF5x10 Torx Flat Countersunk Head
Self-tapping Screw
23
1020004367
1
Fan
24
1020000571
19
M3x6 Torx Pan Head Combination
Screw
25
1020000589
9
M3x8 Torx Pan Head Self-tapping Screw
26
2010004388
1
PCB Board of Keypad at the Left Side of
Screen
27
1020002198
1
Rubber Keypad at the Left Side of
Screen
28
2010001920
1
Power Key
The recommended disassemble procedures are as follows:
Disassemble the Rear Panel Disassemble the Metal Rear Panel Disassemble the
Knob Disassemble the Front Panel Disassemble the Keypad Board and LCD 
Disassemble the Main Board

RIGOL Chapter 1 Disassembly and Assembly
1-4 DS1000Z-E Service Guide
Disassemble the Rear Panel
Figure 1-2 Disassemble the Rear Panel
Part Description:
①2 screws (M3x10 torx pan head screw, used for fastening the handle)
②2 screws (M3x8 torx pan head self-tapping screw, used for fastening the
brackets of the rear panel)
Disassembly Steps:
1. Use the T10 screwdriver to remove 2 screws (①) that secure the handle.
2. Use the T10 screwdriver to remove 2 screws (②) at the bottom of the rear
panel.
3. Remove the rear panel gently.
Rear Panel
①
②
②
Handle

Chapter 1 Disassembly and AssemblyRIGOL
DS1000Z-E Service Guide 1-5
Disassemble the Metal Rear Panel
Figure 1-3 Disassemble the Metal Rear Panel
Part Description:
①11 screws (M3x6 torx flat head countersunk screw, used for fastening the metal
front panel and the metal rear panel); not all screws are indicated in the above
figure.
Disassembly Steps:
1. Use the BNC socket wrench to remove 1 nut and washer at the BNC port on the
metal rear panel.
2. Use the T10 screwdriver to remove the 11 screws (①) that secure the metal
front metal panel and the metal rear panel.
3. Remove the power cable and fan cable from the main board and take off the
metal rear panel gently.
Tip:
Before disconnecting the power cable and the fan cable from the main board,
pay attention to the connecting positions of the cables to avoid incorrect
connection or incomplete connection when assembling the cables.
Before assembling the metal rear panel, check whether the screen cable and
keyboard cable on the main board are properly installed.
Metal Rear Panel
①
①
①
①
①
①
①
BNC Nut

RIGOL Chapter 1 Disassembly and Assembly
1-6 DS1000Z-E Service Guide
Disassemble the Knob
Figure 1-4 Disassemble the Knob
Part Description:
①6 knobs
Disassembly Step:
Remove the 6 knobs (①) from the front panel.
Tip:
It is recommended that you use a lever-like tool to pry out the knob when
disassembling the knob and place a soft pad at the force bearing point to avoid
damaging the key film and knob.
①
①
①
①
①
①

Chapter 1 Disassembly and AssemblyRIGOL
DS1000Z-E Service Guide 1-7
Disassemble the Front Panel
Figure 1-5 Disassemble the Front Panel
Part Description:
①7 screws (M3x8 torx pan head self-tapping screw, used for fastening the front
panel)
Disassembly Steps:
1. Use the T10 screwdriver to remove 7 screws (①) that secure the front panel.
2. Take off the front panel gently.
①
①
①
①
①
①
①

RIGOL Chapter 1 Disassembly and Assembly
1-8 DS1000Z-E Service Guide
Disassemble the Keypad Board and LCD
Figure 1-6 Disassemble the Keypad Board and LCD
Part Description:
①2 screws (M3x6 torx flat head countersunk screw, used for fastening the left
keyboard)
②5 screws (M3x6 torx flat head countersunk screw, used for fastening the main
keyboard)
③4 screws (M3x6 torx pan head combination screw, used for securing the LCD)
Disassembly Steps:
1. Use the T10 screwdriver to remove 2 screws (①) that secure the left keyboard.
2. Use the T10 screwdriver to remove 5 screws (②) that secure the main
keyboard.
3. Remove the left keyboard cable and main keyboard cable from the main board,
and take off the left keyboard and main keyboard gently.
4. Use the T10 screwdriver to remove 4 screws (③) that secure the LCD. Remove
the screen line from the main board. Take off the LCD gently.
②
③
Left
Keyboard
Main Keyboard
①
①
LCD
③
③
③
②
②
②
②

Chapter 1 Disassembly and AssemblyRIGOL
DS1000Z-E Service Guide 1-9
Tip:
Before disconnecting the keyboard cable and screen cable from the main
board, pay attention to the connecting positions of the cables to avoid
incorrect connection or incomplete connection when assembling the cables.
When assembling the keypad boards and LCD, pass the left keyboard cable,
main keyboard cable, and screen line through the corresponding holes on the
metal front panel. Fasten the main board and then get the cables into proper
positions.

RIGOL Chapter 1 Disassembly and Assembly
1-10 DS1000Z-E Service Guide
Disassemble the Main Board
Figure 1-7 Disassemble the Main Board
Part Description:
①10 screws (M3x6 torx pan head combination screw, used for fastening the
main board to the metal front panel); please remove them according to their
actual positions).
Disassembly Steps:
1. Use the BNC socket wrench to remove the 3 nuts and washers at the BNC
ports on the metal front panel.
2. Use the T10 screwdriver to remove 10 screws (①) that secure the main
board and the metal front panel.
3. Take off the main board gently.
① X10

Chapter 1 Disassembly and AssemblyRIGOL
DS1000Z-E Service Guide 1-11
Assembly Procedures
The assembly procedures are simply the reversal of the disassembly procedures.
Check whether the cables are correctly connected and whether all the screws are
installed after completing each assembly procedure.