Risco RPKELW User manual

Elegant Keypad
Models: RPKELW, RPKELWP, RPKELB, RPKELBP
EN
User Guide

Contents
Introduction .....................................................................................................................3
Installation and Programming......................................................................................3
LCD Indicators.................................................................................................................3
Keypad Keys....................................................................................................................4
Control Keys................................................................................................................4
Emergency Keys .........................................................................................................6
Function Keys..............................................................................................................6
Numerical Keys ...........................................................................................................6
Keypad Settings ..........................................................................................................6
Proximity Tag ..................................................................................................................7
Cleaning the Keypad.......................................................................................................7
Changing the User Codes ..............................................................................................7
RISCO Group Limited Warranty.....................................................................................8
UKCA and CE RED Compliance Statement ................................................................10
Contacting your Installer / Supplier-Agent .................................................................11
Contacting RISCO Group .............................................................................................12

3
Introduction
RISCO Group's Elegant Keypad is a slim, sensitive and reliable contemporary
designed keypad that is responsive to touch.
The Elegant Keypad enables to control your RISCO Group security systems as
well as program its features.
•Available both with and without proximity reader
•Simple to install with incorporated back plate
•Compatible with RISCO Group’s wired and hybrid intrusion systems.
Installation and Programming
For the Elegant Keypad Installation Guide, refer to our website at:
http://www.riscogroup.com/support/downloads
For information about programming the system refer to the relevant RISCO
security systems installer and user manuals.
LCD Indicators
Icon
Indication
Description
Power
On
System is operating properly from AC power and
backup battery is in good condition
Off
No power
Slow Flash
System is programming
Rapid Flash
System trouble (fault)
Arm (Set)
On
System is armed (set) in Full Arm or Stay Arm mode
Off
System is disarmed (unset)
Slow Flash
System is in Exit Delay
Rapid Flash
Alarm condition
Stay/Bypass
(Part Set/ Omit)
On
System is in Stay Arm (Part Set) or Zone Bypass
(omit) mode
Off
No bypassed zones in system

4
Icon
Indication
Description
Ready
On
System is ready to be armed (set)
Off
System is not ready to be armed (set)*
Slow Flash
System is ready to be armed (set) while exit/entry
zone remains
Fire
On
Fire alarm in progress
Off
Normal operation
Flashing
Fire circuit problem
Tamper
On
Zone/keypad/external module has been tampered
Off
All zones are operating normally
Keypad Keys
The keys on the keypad can be used for a variety of functions as explained
below.
Control Keys
Key
Description
In Normal Operation mode: Used for Away (Full set) arming
(setting)
In Normal Operation mode: Used for Stay arming (Partial setting)
In User Functions menu: Used to select “No” or change data
Used to disarm (unset) the system after a user code is entered
Used to scroll up a list
Used to scroll down a list
Used to move the cursor to the left
*
An NR (Not Ready) indication will be displayed on the LCD screen that indicates a fault or
an open zone. To see why the Not Ready indication is displayed, press the down arrow button.

5
Key
Description
Used to move the cursor to the right
Provides the system status (press for 2 seconds)
In Normal Operation mode: Used to enter the User Functions menu
In User Functions menu: Used to move back one step in the menu
Used to terminate commands and confirm data to be stored
In User Functions menu: Used to select “No” or change data.
Active in selected system versions

6
Emergency Keys
Key
Description
Pressing both keys simultaneously for at least two seconds
activates a Fire alarm
Pressing both keys simultaneously for at least two seconds
activates an Emergency alarm
Pressing both keys simultaneously for at least two seconds
activates a Police (Panic) alarm
Function Keys
Key
Description
A B C D
Used to arm (set) groups of zones (by default) or to activate a
prerecorded series of commands (macros)
Numerical Keys
Key
Description
1 2 3 4 5
6 7 8 9 0
Used to input numeric numbers when required
Keypad Settings
To define keypad settings follow this procedure:
1. Press for two seconds until the Keypad Settings menu appears
2. Select the relevant icon using the keys:
Brightness
Contrast
Volume
Language
RP432
Model

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NOTE: Set the keypad language according to the language in the control panel.
3. Press
4. Press the keys to adjust the level settings.
5. Press to save the adjustment.
6. Press to exit the Keypad settings menu.
NOTE: Each keypad's settings are defined separately.
Proximity Tag
Present the Proximity Tag as shown in the following illustrations:
Cleaning the Keypad
To lock the keypad:
Press 1 and 3 simultaneously for 2 seconds.
The keypad will beep to notify that the keypad is locked. The keypad will
automatically unlock itself after 45 seconds. To release the keypad lock manually,
press 1 and 3 simultaneously for 2 seconds.
To clean the keypad
Use a non-abrasive damp cloth. Do not expose the screen directly to liquid.
Changing the User Codes
Change the user codes regularly.
For information about programming the system refer to the relevant RISCO
security system installer and user manuals.

8
RISCO Group Limited Warranty
RISCO Ltd. (“RISCO") guarantee RISCO’s hardware products (“Products”) to be free from defects in
materials and workmanship when used and stored under normal conditions and in accordance with
the instructions for use supplied by RISCO, for a period of (i) 24 months from the date of delivery of
the Product (the “Warranty Period”). This Limited Warranty covers the Product only within the
country where the Product was originally purchased and only covers Products purchased as new.
Contact with customers only. This Limited Warranty is solely for the benefit of customers who
purchased the Products directly from RISCO or from an authorized distributor of RISCO. RISCO
does not warrant the Product to consumers and nothing in this Warranty obligates RISCO to accept
Product returns directly from end users who purchased the Products for their own use from RISCO’s
customer or from any installer of RISCO, or otherwise provide warranty or other services to any such
end user directly. RISCO’s authorized distributor or installer shall handle all interactions with its end
users in connection with this Limited Warranty. RISCO’s authorized distributor or installer shall
make no warranties, representations, guarantees or statements to its end users or other third parties
that suggest that RISCO has any warranty or service obligation to, or any contractual privy with, any
recipient of a Product.
Remedies. In the event that a material defect in a Product is discovered and reported to RISCO
during the Warranty Period, RISCO shall accept return of the defective Product in accordance with
the below RMA procedure and, at its option, either (i) repair or have repaired the defective Product,
or (ii) provide a replacement product to the customer.
Return Material Authorization. In the event that you need to return your Product for repair or
replacement, RISCO will provide you with a Return Merchandise Authorization Number (RMA#) as
well as return instructions. Do not return your Product without prior approval from RISCO. Any
Product returned without a valid, unique RMA# will be refused and returned to the sender at the
sender’s expense. The returned Product must be accompanied with a detailed description of the
defect discovered (“Defect Description”) and must otherwise follow RISCO’s then-current RMA
procedure published in RISCO’s website at www.riscogroup.com in connection with any such return.
If RISCO determines in its reasonable discretion that any Product returned by customer conforms to
the applicable warranty (“Non-Defective Product”), RISCO will notify the customer of such
determination and will return the applicable Product to customer at customer’s expense. In addition,
RISCO may propose and assess customer a charge for testing and examination of Non-Defective
Product.
Entire Liability. The repair or replacement of Products in accordance with this Limited Warranty
shall be RISCO’s entire liability and customer’s sole and exclusive remedy in case a material defect in
a Product is discovered and reported as required herein. RISCO’s obligation and this Limited
Warranty are contingent upon the full payment by customer for such Product and upon a proven
weekly testing and examination of the Product functionality.

9
Limitations. This Limited Warranty is the only warranty made by RISCO with respect to the
Products. The warranty is not transferable to any third party. To the maximum extent permitted by
applicable law, this Limited Warranty shall not apply and will be void if: (i) the conditions set forth
above are not met (including, but not limited to, full payment by customer for the Product and a
proven weekly testing and examination of the Product functionality); (ii) if the Products or any part
or component thereof: (a) have been subjected to improper operation or installation; (b) have been
subject to neglect, abuse, willful damage, abnormal working conditions, failure to follow RISCO’s
instructions (whether oral or in writing); (c) have been misused, altered, modified or repaired without
RISCO’s written approval or combined with, or installed on products, or equipment of the customer
or of any third party; (d) have been damaged by any factor beyond RISCO’s reasonable control such
as, but not limited to, power failure, electric power surges, or unsuitable third party components and
the interaction of software therewith or (e) any failure or delay in the performance of the Product
attributable to any means of communication provided by any third party service provider, including,
but not limited to, GSM interruptions, lack of or internet outage and/or telephony failure. BATTERIES
ARE EXPLICITLY EXCLUDED FROM THE WARRANTY AND RISCO SHALL NOT BE HELD
RESPONSIBLE OR LIABLE IN RELATION THERETO, AND THE ONLY WARRANTY
APPLICABLE THERETO, IF ANY, IS THE BATTERY MANUFACTURER'S WARRANTY. RISCO
does not install or integrate the Product in the end user’s security system and is therefore not
responsible for and cannot guarantee the performance of the end user’s security system which uses
the Product or which the Product is a component of.
This Limited Warranty applies only to Products manufactured by or for RISCO. Further, this Limited
Warranty does not apply to any software (including operating system) added to or provided with the
Products or any third-party software, even if packaged or sold with the RISCO Product.
Manufacturers, suppliers, or third parties other than RISCO may provide their own warranties, but
RISCO, to the extent permitted by law and except as otherwise specifically set forth herein, provides
its Products “AS IS”. Software and applications distributed or made available by RISCO in
conjunction with the Product (with or without the RISCO brand), including, but not limited to system
software, as well as P2P services or any other service made available by RISCO in relation to the
Product, are not covered under this Limited Warranty. Refer to the Terms of Service at:
www.riscogroup.com/warranty for details of your rights and obligations with respect to the use of
such applications, software or any service. RISCO does not represent that the Product may not be
compromised or circumvented; that the Product will prevent any personal injury or property loss by
burglary, robbery, fire or otherwise, or that the Product will in all cases provide adequate warning or
protection. A properly installed and maintained alarm may only reduce the risk of a burglary,
robbery or fire without warning, but it is not insurance or a guarantee that such will not occur or will
not cause or lead to personal injury or property loss. CONSEQUENTLY, RISCO SHALL HAVE NO
LIABILITY FOR ANY PERSONAL INJURY, PROPERTY DAMAGE OR OTHER LOSS BASED ON
ANY CLAIM AT ALL INCLUDING A CLAIM THAT THE PRODUCT FAILED TO GIVE
WARNING.
EXCEPT FOR THE WARRANTIES SET FORTH HEREIN, RISCO AND ITS LICENSORS HEREBY
DISCLAIM ALL EXPRESS, IMPLIED OR STATUTORY, REPRESENTATIONS, WARRANTIES,
GUARANTEES, AND CONDITIONS WITH REGARD TO THE PRODUCTS, INCLUDING BUT NOT
LIMITED TO ANY REPRESENTATIONS, WARRANTIES, GUARANTEES, AND CONDITIONS OF
MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND WARRANTIES
AGAINST HIDDEN OR LATENT DEFECTS, TO THE EXTENT PERMITTED BY LAW. WITHOUT
LIMITING THE GENERALITY OF THE FOREGOING, RISCO AND ITS LICENSORS DO NOT

10
REPRESENT OR WARRANT THAT: (I) THE OPERATION OR USE OF THE PRODUCT WILL BE
TIMELY, SECURE, UNINTERRUPTED OR ERROR-FREE; (ii) THAT ANY FILES, CONTENT OR
INFORMATION OF ANY KIND THAT MAY BE ACCESSED THROUGH THE PRODUCT SHALL
REMAIN SECURED OR NON DAMAGED. CUSTOMER ACKNOWLEDGES THAT NEITHER
RISCO NOR ITS LICENSORS CONTROL THE TRANSFER OF DATA OVER COMMUNICATIONS
FACILITIES, INCLUDING THE INTERNET, GSM OR OTHER MEANS OF COMMUNICATIONS
AND THAT RISCO’S PRODUCTS, MAY BE SUBJECT TO LIMITATIONS, DELAYS, AND OTHER
PROBLEMS INHERENT IN THE USE OF SUCH MEANS OF COMMUNICATIONS. RISCO IS NOT
RESPONSIBLE FOR ANY DELAYS, DELIVERY FAILURES, OR OTHER DAMAGE RESULTING
FROM SUCH PROBLEMS. RISCO WARRANTS THAT ITS PRODUCTS DO NOT, TO THE BEST OF
ITS KNOWLEDGE, INFRINGE UPON ANY PATENT, COPYRIGHT, TRADEMARK, TRADE
SECRET OR OTHER INTELLECTUAL PROPERTY RIGHT IN ANY EVENT RISCO SHALL NOT BE
LIABLE FOR ANY AMOUNTS REPRESENTING LOST REVENUES OR PROFITS, PUNITIVE
DAMAGES, OR FOR ANY OTHER INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL
DAMAGES, EVEN IF THEY WERE FORESEEABLE OR RISCO HAS BEEN INFORMED OF THEIR
POTENTIAL.
UKCA and CE RED Compliance Statement
Hereby, RISCO Group declares that this equipment is in compliance with the essential requirements
of the UKCA Radio Equipment Regulations 2017 and CE Directive 2014/53/EU.
For the UKCA and CE Declaration of Conformity please refer to our website: www.riscogroup.com

11
Contacting your Installer / Supplier-Agent
When calling for service, ordering components, or for questions related to your camera,
please contact us for assistance:
Company/agent address,
phone, e-mail address:
Contact / department:
Hours of business:
Website URL:
Company logo:
Other supplier-specific
information:

12
Contacting RISCO Group
RISCO Group is committed to customer service and product support. You can contact us through our
website (www.riscogroup.com) or at the following telephone and fax numbers:
United Kingdom
Tel: [phone]
[e-mail]
Belgium (Benelux)
Tel: [phone]
[e-mail]
China (Shanghai)
Tel: [phone]
[e-mail]
Italy
Tel: [phone]
[e-mail]
Spain
Tel: [phone]
[e-mail]
Israel
Tel: [phone]
[e-mail]
France
Tel: [phone]
[e-mail]
All rights reserved.
No part of this document may be reproduced in any form without prior written permission from the
publisher.
© RISCO Group 10/2022 5IN2186 C