Risco WiComm User manual

WICOMM
Reference Manual

2 WiComm Reference Manual
Table of Contents
1. INTRODUCTION .................................................................... 4
EXPANDING YOUR SYSTEM.................................................................................. 4
SELF-INSTALLATION........................................................................................... 4
2. SYSTEM COMPONENTS....................................................... 5
WHAT'S INCLUDED IN THE KIT ............................................................................. 5
OPTIONAL DEVICES ........................................................................................... 6
SERIAL NUMBERS.............................................................................................. 8
3. GUIDELINES FOR USING THE RISCO EXPRESS
INSTALLATION WIZARD ............................................................ 10
SELF-INSTALLATION......................................................................................... 10
WELCOME SCREEN.......................................................................................... 10
PERSONAL INFO.............................................................................................. 10
SYSTEM INFO ................................................................................................. 10
SET-UP DEVICES ............................................................................................. 11
USER &CODES .............................................................................................. 11
INSTALL DEVICES............................................................................................. 11
CONNECT TO NETWORK ................................................................................... 11
DONE ........................................................................................................... 12
4. CONTROL PANEL INDICATIONS AND
CONNECTIONS ............................................................................... 13
CONTROL PANEL FRONT VIEW .......................................................................... 13
CONTROL PANEL REAR VIEW ............................................................................ 14
5. DEVICE MOUNTING CONSIDERATIONS ................... 15
MOUNTING CONSIDERATIONS FOR CONTROL PANEL.............................................. 15
WIRELESS SIGNAL LOSS THROUGH CERTAIN BUILDING MATERIALS............................. 16
PLACING THE MAIN UNIT.................................................................................. 16
MOUNTING CONSIDERATIONS FOR MAGNETIC CONTACTS........................................ 17
MOUNTING CONSIDERATIONS FOR PIR DETECTORS................................................ 18
ACTIVATING THE BATTERY OF DOOR /WINDOW SENSOR ....................................... 19
HOW TO MOUNT THE DOOR /WINDOW SENSOR ................................................. 19

WiComm Reference Manual 3
BATTERY REPLACEMENT OF DOOR /WINDOW SENSOR.......................................... 22
ACTIVATING THE BATTERIES OF THE PIR DETECTOR ............................................... 23
HOW TO MOUNT THE PIR DETECTOR ................................................................. 23
BATTERY REPLACEMENT OF PIR DETECTOR.......................................................... 27
6. WIRELESS DEVICE ALLOCATION.................................. 28
TABLE OF ADDITIONAL DEVICES ......................................................................... 29
7. LOGGING INTO THE USER WEB & APP ....................... 30
SETTING THE TIME ZONE .................................................................................. 31
CHANGING USER CODES .................................................................................. 31
CHANGE ZONE LABELS ..................................................................................... 33
STANDARD LIMITED PRODUCT WARRANTY..................... 34

4 WiComm Reference Manual
1. Introduction
This easy to install, “out-of-the-box”, system utilizes cutting-edge technologies
to protect your home or small business against intrusion and safety hazards.
Easy to operate and robust, your security system is designed to provide you
with peace of mind. Even during a power outage, it keeps fully working,
monitoring, and providing alarm notifications.
System configuration and control is performed on-site or remotely using a
wireless slim keypad or keychain remote, a mobile device (smartphone or
Tablet PC) running the Android or iOS operating system, or a computer /
laptop running a browser-based Web application. If using a motion detector
with Smartphone and Web application users can also remotely view real-time
images of the secured premises upon alarm activation, or at any given time.
This “visual verification” feature can help you determine whether an alarm is
false or real. In addition, 24/7 monitoring of your system can be available
through security-monitoring services.
Expanding your System
This kit contains all the necessary components required to operate your
security system, however you can enhance and customize your system by
adding additional detectors and accessories.
Note: It is recommended to add additional devices before starting the self-
installation process.
Self-Installation
For basic and simple installation it is necessary to use the RISCO Express
Wizard that explains step-by-step on how to program and install the system
(see 3. GUIDELINES FOR USING THE RISCO EXPRESS WIZARD).
From a computer or tablet with an internet connection and a web browser,
follow the instructions from URL: http://riscocloud.com/express.

WiComm Reference Manual 5
2. System Components
What's Included in the Kit
Control Panel
Model RW232M
FCC-ID: JE4RW232M915
Contains FCC ID:QIPEHS6
Frequency:915Mhz ,916Mhz
Keychain remote
Model:WL 132KF1
FCC ID: JE4WL132KF1915
Frequency:915Mhz
Two Magnetic Door/Window Contacts
(include sensor and magnet)
Models: RWX73F
FCC ID: JE4RWX73F915
Frequency:915Mhz
A “pet-friendly” PIR Motion Sensor
Models: RWX95P
FCC ID: JE4RWX73F915
Frequency:915Mhz

6 WiComm Reference Manual
Electrical power adapter, Ethernet cable,
screws and anchors
Optional Devices
Wireless Slim Keypad including proximity
reader for using proximity tags
Models: RW132KL1P, RW132KL2P
FCC ID: JE4RW132KLXP1356
Contains FCC ID: JE4STAMP915
Frequency:915Mhz,13.56Mhz
LCD Keypad including proximity reader for
using proximity tags
Model: RW132KPPW3
FCC ID: JE4RW132KPP1356
Contains FCC ID: JE4STAMP915
Frequency:915Mhz,13.56Mhz

WiComm Reference Manual 7
Wireless Smoke and Heat Detector
Model: RWX34
Contains FCC ID: JE4STAMP915
Frequency:915Mhz
Indoor Wireless Sounder
Model:WL S42
Contains FCC ID: JE4STAMP915
Frequency:915Mhz
Wireless acoustic Glassbreak Detector
Model: RWT6G
FCC ID: JE4RWT6G915
Frequency:915Mhz
Wireless Flood Detector and Sensor
Model: RWT6F
FCC ID: JE4RWT6F915
Frequency:915Mhz
NOTE: For device Technical Specifications, see RISCO’s website at
https://www.riscogroup.com.

8 WiComm Reference Manual
Serial Numbers
Serial numbers are used to identify the components of your security system
as used in the RISCO Express Wizard. Each serial number consists of 11
digits.
Keep a record of components serial numbers and location by entering the
relevant information in the table below that correspond to the devices serial
numbers, as shown in these illustrations.
Magnetic door/window
contact
PIR Motion detector Keychain
Remote

WiComm Reference Manual 9
Component Serial number (S/N) Installation location /
zone description

10 WiComm Reference Manual
3. Guidelines for using the RISCO
Express Installation Wizard
Self-Installation
It is necessary to use the RISCO Express Wizard to successfully and
professionally install your WiComm Smart Hub System.
The RISCO Express Wizard walks you through the programming and
installation of the system and connecting to the Cloud and Monitoring
Station.
From a computer or tablet with an internet connection and a web browser,
follow the stages of the RISCO Express Wizard instructions from URL:
http://riscocloud.com/express
Welcome Screen
Enter the Kit Number without the “W” (see Serial Numbers) and 4-digit
Verification Code as printed on the package.
Personal Info
Enter the following registration details (Name, Email and Password) into the
provided fields. If you are already registered, enter your email and password
on the right side of the window. Next, enter the 4-digit verification code sent to
your inbox and used for creating your account.
If the email is not received, please check your junk mail.
System Info
Enter a name for your system, for example, 10 Birchford Street.
The system can be divided into “Areas”, for example, Garage, Home Office
and House. Enter a name that is easily recognizable for each of the areas.

WiComm Reference Manual 11
Set-up Devices
This step enables the system to identify the sensors and accessories
supplied in the basic kit. Additional sensors and accessories supplied and
not shown in the list can be entered one at a time by entering the 11-digit
Serial Number of each device.
User & Codes
Assign new User Codes and a Master User Code.
Note: During system setup, it is recommended to change the Master User Code.
The default Master User Code is 1234.
In addition, you can assign a Proximity Tag that is a personal electronic disc
that when presented close to the Proximity-supported keypad functions the
same as entering a personal user code.
It is recommended to add a user code for every user operating the system, as
this user code will provide historical data of all functions performed by a
specific user.
Install Devices
Select the preferable network connection: Local Network (via router) or Mobile
Connection (via SIM card). It is also possible to select both. Next, physically
install the devices after considering the best location and then testing the
devices detection strength.
Note: It may take up to 3 minutes for the panel to connect to the network. Wait for
the GREEN LED to turn steady GREEN, which means the smart hub
is connected.
Connect to Network
Connecting a network cable to the WiComm
Your WiComm communicates via 3G cellular and/or internet. For 3G cellular
you need to install a SIM card with data communication enabled (check with
your SIM card provider). For internet communication, connect the incoming
network cable to the plug-in.

12 WiComm Reference Manual
SIM Card Installation
Insert the SIM into the dedicated
SIM spring-loaded card slot located
on the rear side of the control panel.
The card clicks into place.
To enable 3G communication please
ensure you move the locking switch
to the right to secure the SIM and
enable it to operate.
Important: Do not install SIM card while power is applied to the WiComm.
Connecting the WiComm to Power Supply
1. Plug in the power adapter to your security system. Verify the
following:
The Power Led is lit in GREEN.
The Status light is lit in GREEN.
The communication LED is lit in GREEN.
2. If the LED is not illuminated, check your network connections.
The system will automatically establish communication with the cloud. You
may need to wait a few minutes for the communication LED to stop flashing
and turn steady ON before continuing.
Done
You have successfully completed the registration of your security system
which is now ready for use.
Locking Switch

WiComm Reference Manual 13
4. Control Panel Indications and
Connections
Control Panel Front View
Microphone (for future use)
Status Button
Press 1 second: The system will play local status messages
Press 3 seconds: Quick learn mode
Press 5 seconds: Turn Off/On the control panel
LED displays Color State Status
Power LED
Green ON Power OK
Red ON AC trouble
Orange ON Battery trouble.
Status LED
Red
ON System armed (Away or Stay)
rapid flash Alarm
slow flash
System is in entry/exit delay
before disarming/arming the
system
Green ON System ready

14 WiComm Reference Manual
LED displays Color State Status
slow flash System in Exit delay with
front door open
Orange ON System Trouble
OFF System not ready for arming
Communication
LED
Green
ON GSM/IP OK
slow flash GSM/IP connecting
Orange slow flash GSM/IP error
All LEDs
Orange Slow flash
Battery Replacement mode
(service mode)
Green Sequence
flash Wireless Learn mode
Control Panel Rear View
Ethernet connection
Power Adaptor connector
SIM Card slot.

WiComm Reference Manual 15
5. Device Mounting Considerations
Mounting Considerations for Control Panel
For optimum installation of the control panel and detectors, make sure to
follow the recommendations for the mounting location, as illustrated
below.
NOTE: The above illustrative diagram is intended to provide best results.
Min. 3 ft
(
1m
)
Min. 3 ft
(
1m
)
Min. 3 ft
(
1m
)
Min. 3 ft
(
1m
)
Min. 3 ft
(
1m
)

16 WiComm Reference Manual
Wireless Signal Loss through certain building
materials
It is helpful to identify certain building materials that may be the cause of
loss of signal strength and to make sure that the area around the control
panel is free of such materials as much as possible. If signal interference is
experienced, you may want to consider moving the control panel.
0% - 10% loss of signal
Wallboard and Wood
5% - 35% loss of signal
Light Concrete or Brick
70% - 90% loss of signal
Heavy Concrete and Steel
Reinforcement
Placing the main Unit
For upright independent placement:
Stand the control panel on a surface (e.g. table),
adjust the swivel base of the control panel so that
it is a stable upright positioning.

WiComm Reference Manual 17
Mounting considerations for magnetic contacts
Wood & Metal Frame Wood Frame
Metal Frame (possible 30% signal loss)
For metal
frame - wood
or plastic
spacer is
re
q
uired
Max.
0.4 in
(1cm)
Max.
0.2 in
(0.5cm)

18 WiComm Reference Manual
Mounting considerations for PIR detectors
NOTE: Place the sensor just a foot (30 cm) or so lower than the ceiling. To
provide maximum coverage, the sensor should be placed in a corner
facing away from any windows and ideally towards the entrance of
the room, or, follow the height specified in their Installation
Instructions
Min. 3 ft
(
1m
)
Min. 3 ft
(
1m
)
Min. 3 ft
(
1m
)
Min. 3 ft
(
1m
)
Min. 3 ft
(
1m
)

WiComm Reference Manual 19
Activating the Battery of Door / Window Sensor
Activating the battery
Remove the red battery
isolation strip to
activate the battery.
How to Mount the Door / Window Sensor
Mounting with Adhesive Tape
Peel the two-sided adhesive tapes from the sensor and magnet and attach the
sensor and magnet to the mounting location.
Door / Window Sensor Magnet
Adhesive tapes
Red
battery
isolation
strip

20 WiComm Reference Manual
Mounting with Screws
1. Insert a flathead screwdriver and rotate to detach the back of the
transmitter from the back bracket (A). At the mounting location, note
the alignment marks for both components (B), and then install
accordingly using 2 mounting screws (C).
2. Detach magnet casing (D) and install with mounting screws (E).
Bracket Back side of
transmitter