Risco WiComm Pro Instruction manual

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WiComm Pro Quick User Guide
This guide describes the main user operations of the various system accessories. For
detailed instructions, refer to the full user manual at our website: www.riscogroup.com
NOTES:
1. For additional information, refer to the instructions packaged with each device.
2. The SMS commands text is not case sensitive. A separator between command
words is not required although it is accepted.
Full Set
❖Quick mode: Press .
❖High security mode: Press ,
then enter code or use proximity
tag.
Press
Press
❖Quick mode: Press .
❖High security mode: Press ,
then enter code.
[Web application]: Click Full Set
[Smartphone app]: Press .
[SMS]: Enter code + S
Example: 1234S
Part Set
❖Quick mode: Press .
❖High security mode: Press ,
then enter code or use proximity
tag.
Press
Press
❖Quick mode: Press .
❖High security mode: Press ,
then enter code.
[Web application]: Click Partial
[Smartphone app]: Press .
[SMS]: Enter code + P
Example: 1234P

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Partition Setting
❖Quick mode: Press partition
number (1–3), then press Full Set
( ) or Part Set ( ).
❖High security mode: Press
partition number (1–3), press Full
Set ( ) or Part Set ( ), then
enter code or use proximity tag.
❖Quick mode: Press partition number
(1–3), then press Full setting ( )
or Part setting ( ).
❖High security mode: Press partition
number (1–3), press Away setting
( ) or Part set ( ), then enter
code.
[Smartphone app]: Partition setting
(Full and Part) via Smartphone app.
[SMS]: Code +S or P + Partition No.
Example: 1234S1
Quick Zone Omit
Press and enter code > At
Activities menu press > at Omit
Zone press > Scroll to zone to
omit > For each zone define Y/N using
> Press to save
[Smartphone app]: Quick zone omit
via Smartphone app.
[SMS]: Enter Code + OM + Zone
number
Example: 1234OM1
Full System Unsetting
Press then enter code or use
proximity tag.
Press
❖Quick mode: Press .
❖High security mode: Press ,
then enter code.
Web Application]: Enter user
code, then click Unset.
[Smartphone app]: Press .
[SMS]: Enter code + US
Example: 1234US

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Partition Unsetting
Press partition no. (1–3), press .
Enter code or use proximity tag.
Press (for all assigned
partitions)
❖Quick mode: Press partition
number (1–3), then press .
❖High security mode: Press
partition number (1–3), press ,
enter code
[Smartphone app]: Partition
unsetting via Smartphone app.
[SMS]: Code + US + Partition
number
Example: 1234US1
View System Status
Press and hold for 2 seconds
and then view status on the LCD
display
[Smartphone app]: View system
status via Smartphone app.
[SMS]: Code + ST
Example: 1234ST
View Last Alarm
Press and hold for 2 seconds.
[Smartphone app]: View last
alarm from Event log via [SMS]:
Code + AL
Example: 1234AL
Police (Panic) Alarm
Press and hold and
simultaneously for 2 seconds
Press and hold and
simultaneously.
Press small button (if installer
defined)
Fire Alarm
Emergency/Medical Alarm
Press and hold and
simultaneously for 2 seconds.
Press and hold and
simultaneously for 2 seconds
System Chime On/Off
Press and hold for 2 seconds

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Keypad Settings (Contrast, Brightness,
Buzzer Volume)
Changing Keypad Language
Press and hold for 2 seconds.
Use the keys to choose
from menu,
press to select, then use
keys to adjust the keypad's
parameters and press
Press and hold
simultaneously for 2 seconds. Use
keys to select the
language and press to confirm
Sound Indicators
Intrusion alarm:
Continuous, rapid beeping.
Fire alarm:
Staggered, rapid beeping.
Exit delay:
Slow buzzer beeps until the Exit Delay time period expires.
Entry delay:
Slow buzzer beeps until the Entry Delay time period expires.
Confirm operation:
1-second tone.
Reject operation:
Three rapid error beeps.
Set/Unset chirp:
1 sounder chirp = system set
2 sounder chirps = system is unset
4 sounder chirps = system unset after an alarm

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Main Panel Indication LEDs
Power LED
Color
State
Status
Green
ON
Power OK
Red
ON
AC fault
Orange
ON
Battery fault.
Status LED
Red
ON
System set (Full
or Part)
Rapid flash
Alarm
Slow flash
System is in
entry/exit delay
Green
ON
System ready
Slow flash
System in Exit
delay with front
door open
Orange
ON
System fault
Off
System not ready
for setting
Communication LED
Green
ON
GSM/IP OK
Slow flash
Cloud connected
Orange
Slow flash
GSM/IP fault
Orange
Slow flash
Battery
Replacement
mode (service
mode)
All LEDs
Green
Sequence flash
Wireless Learn
mode

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Wireless Panda Keypad Icons
Cloud icon
On: System connected to cloud.
Slow Flash: Cloud connectivity
fault.
Off: No cloud connectivity
Set/Alarm icon
On: System set (Part or Full).
Rapid Flash: Alarm.
Slow Flash: System in Exit /
Enty Delay.
Off: Unset
Ready icon
On: System ready.
Off: Open zones.
Slow Flash: Ready to set
with open entry/exit zone.
Fault icon
On: Fault in the system.
Off: System is operating
normally.
Tamper icon
On: Tamper in the system.
Off: No tamper in the system.
Stay icon
On: System part set or omit
zones.
Off: No omit zones.
Assign and Edit Users (User Codes)
Assign Proximity Tag
1. Press and enter code.
2. Scroll to Codes/Tags, then press .
3. Scroll to Access Codes, then press .
4. Scroll to New/Change, then press .
5. Scroll to select the index number (to designate
to a system user), then press .
6. Enter (or re-enter) the new code.
7. Re-enter the new code; the system beeps and
“Accepted” displays.
8. Repeat the above steps for additional codes.
1. Press and enter code.
2. Scroll to Codes/Tags, then press .
3. Scroll to Proximity Tags, then press .
4. Scroll to New/Change, then press .
5. Scroll to select the index number (to
designate to a proximity tag user), then
press .
6. Within 10 seconds, hold the proximity tag
at 1–2 cm from the keypad's top right
corner; a long beep indicates the tag has
been registered.
NOTE: If the tag was already registered, 3
beeps will sound, and a message will
display.
Registering to the RISCO Cloud
1. Go to www.riscocloud.com
2. Click register.
3. Complete registration form, and then press Register.
Note: Enter the full 15 digits Panel ID (numbers only) printed on the sticker located on the
side of the panel (or as printed on the package of the main panel).
A confirmation email will be sent to the address entered.
4. Open the email received and click the link to activate your registration to the RISCO Cloud.

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Logging in to the RISCO Cloud / Accessing the Web User Application
1. Go to www.riscocloud.com. Enter your User Login Name and password (as defined during
the registration process) and click Login.
2. Enter the site PIN code (user code) and click Login.
iRISCO Smartphone App
Download the iRISCO Smartphone app from the Apple App store or the Google Play Store.

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© RISCO Group 08/2020. All rights reserved 5IN2873 B