Riso MH Series User manual

Please contact the following for supplies and service:
2021/11
About This Machine
Basic Operations
Functions for Master Making
Functions for Printing
Useful Functions
Functions for Scanning
Setting the Operation Conditions
RISO Console
Replacing Consumables
Maintenance
Troubleshooting
Appendix
069-36005
1
2
3
4
5
6
7
8
9
10
11
12
The “RISO MH9450/9350 Basic Guide”, which supports the Read
Out Loud feature in Adobe Acrobat Reader, is stored in the
attached “RISO Printer Driver” DVD-ROM.
It contains excerpts from the User’s Guide (this guide) explaining
the basic operations for printing using paper originals.
Directory:
\Manual\MH9x5x_BasicGuide.pdf
Recommended operating environment for Read Out Loud:
– Windows 10
– Adobe Acrobat Reader DC

For MH9450U
Duplicator Model: MH9450U
RFID System Model: 050-34901
Contains FCC ID: RPARFR6
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) this device may not cause harmful interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation.
The user is cautioned that unauthorized changes or modifications not approved by RISO could void the
user's authority to operate the equipment.
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or television reception,
which can be determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
Contains IC: 4819A-RFR6
Operation is subject to the following two conditions: (1) this device may not cause interference, and (2)
this device must accept any interference, including interference that may cause undesired operation of
the device.
CAN ICES-3(B)/NMB-3(B)
Perchlorate Material-special handling may apply, See www.dtsc.ca.gov/hazardouswaste/perchlorate
This product may contain certain substances which are restricted when disposed.
Therefore, be sure to consult your contracted service dealer.
For MH9350A
Warning
This is a Class A product. In a domestic environment this product may cause radio interference in which
case the user may be required to take adequate measures.
Nur MH9350E
MASCHINENLÄRMINFORMATION
Maschinenlärminformations-Verordnung 3. GSGV:
Der höchste Schalldruckpegel beträgt 70 dB(A) oder weniger gemäß EN ISO 7779.
Hinweis:
Das Gerät ist nicht für die Benutzung am Bildschirmarbeitsplatz gemäss BildscharbV vorgesehen.
RISO KAGAKU CORPORATION LONDON OFFICE
Avda. de les Garrigues, 38-44 planta 2a local B1 08820 Prat de Llobregat -Barcelona, Spain
For MH9350E
This product contains RFID (Radio Frequency Identification) System.
RE directive Class1 device
As an ENERGY STAR®Partner, RISO KAGAKU CORP. has determined
that this product meets the ENERGY STAR®guidelines for energy
efficiency.

1
Preface
Thank you for your purchase of this printing machine.
This machine is a digital duplicator that enables clear printing by using simple operations as if
you are operating a copying machine.
In addition to the basic functions of scanning and printing paper originals, there are other various
functions, such as printing from a computer and utilizing scanned original data.
The two built-in print drums (cylinders) enable dual-color printing in a single paper feeding.
■Descriptive contents in this guide
• The reproduction of this guide in whole or in part is strictly prohibited without the permission of
RISO KAGAKU CORPORATION.
• The contents of this guide are subject to change in the future without prior notice for improve-
ment of the product.
• Please note that we do not assume any responsibility for the effect of outcomes resulting from
the use of this guide and the operation of this machine.
■Trademarks
• , and are trademarks or registered trademarks of RISO
KAGAKU CORPORATION in the United States and other countries.
• Microsoft and Windows are either registered trademarks or trademarks of Microsoft Corpora-
tion in the United States and/or other countries.
• SD and SDHC logos are trademarks of SD-3C, LLC.
• Android and Google Play are a trademark of Google LLC.
• Other corporate names and/or trademarks are either registered trademarks or trademarks of
each company, respectively.
This machine is certified for being manufactured in consideration of Color
Universal Design, which improves visibility for more people regardless of
individual differences in color perception, by the Color Universal Design
Organization (CUDO).
© Copyright 2021 RISO KAGAKU CORPORATION

2
About the User’s Guides
User's guides provided for this machine
This machine comes with the following user’s guides.
Thoroughly read these user’s guides before using this machine.
In addition, read them whenever necessary in case there is anything unclear during the use of this machine. We
hope that you will continuously use these guides together with this machine.
■RISO MH9450/9350 User’s Guide (this guide)
This user’s guide explains the basic operation procedures of this machine and also explains how to use advanced
printing functions and other useful functions.
It also explains precautions for use, how to handle and replace consumables, and troubleshooting procedures for
cases in which a problem occurs.
■RISO MH9450/9350 Basic Guide (Read Out Loud)
This guide is included as a PDF file on the attached “RISO Printer Driver” DVD-ROM.
It contains excerpts from the User’s Guide (this guide) explaining the basic operations for printing using paper origi-
nals. It supports the Read Out Loud feature in Adobe Acrobat Reader.
Directory:
\Manual\MH9x5x_BasicGuide.pdf
Recommended operating environment for Read Out Loud:
– Windows 10
– Adobe Acrobat Reader DC
■RISO Printer Driver User’s Guide
This user’s guide is included as a PDF file on the attached DVD-ROM.
It explains the operation procedures for printing on this machine from a computer and various settings.
■RISO Utility Software User’s Guide
This user’s guide is included as a PDF file on the attached CD-ROM.
It explains how to use the RISO COPY COUNT VIEWER and RISO USB PRINT MANAGER.
■RISO Editor User's Guide
This user's guide explains how to use the [Editor] function.
About symbols
About screens and illustrations
The screens and illustrations provided in this guide may vary depending on usage environment factors such as the
model and installation conditions of optional parts.
Warnings or precautions for ensuring safety.
Important matters that require special attention. Read carefully and follow the instructions.
Supplemental explanation that provides useful information.
AIndicates reference pages.

3
Contents
Preface ............................................................................................................................................................. 1
About the User’s Guides ................................................................................................................................ 2
User's guides provided for this machine ..............................................................................................................2
About symbols .....................................................................................................................................................2
About screens and illustrations............................................................................................................................2
Contents........................................................................................................................................................... 3
Safety Precautions........................................................................................................................................ 10
Warning indications ...........................................................................................................................................10
Installation location ............................................................................................................................................10
Power connection ..............................................................................................................................................10
Ground connection ............................................................................................................................................10
Machine handling...............................................................................................................................................11
Ink ......................................................................................................................................................................11
Locations of caution labels ................................................................................................................................12
Before Starting Use....................................................................................................................................... 12
Precautions for installation.................................................................................................................................12
Precautions for use............................................................................................................................................13
Consumables.....................................................................................................................................................13
Printing of original data ......................................................................................................................................14
Software.............................................................................................................................................................14
Originals.............................................................................................................................................................15
Printing papers...................................................................................................................................................15
Printing area ......................................................................................................................................................17
Materials not to be printed .................................................................................................................................18
Chapter 1 About This Machine
Name and Function of Each Part................................................................................................................. 20
Paper feeding side.............................................................................................................................................20
Paper receiving side ..........................................................................................................................................21
Option ................................................................................................................................................................22
Control panel .....................................................................................................................................................23
Touch Panel Displays................................................................................................................................... 24
[HOME] screen ..................................................................................................................................................24
Authentication screen ........................................................................................................................................24
Master making basic screen ..............................................................................................................................24
Print basic screen ..............................................................................................................................................26
Scan basic screen .............................................................................................................................................26
[Rename] screen ...............................................................................................................................................27
Printing Flow ................................................................................................................................................. 28
“Master making process” and “Printing process” ...............................................................................................28
What is [Auto Process]? ....................................................................................................................................28

4
Chapter 2 Basic Operations
Overview ........................................................................................................................................................ 30
Preparation before Printing.......................................................................................................................... 30
Setting up the paper feed tray and the paper ....................................................................................................30
Setting up the paper receiving tray ....................................................................................................................31
Placement of Originals ................................................................................................................................. 33
When using the glass platen..............................................................................................................................34
When using the auto document feeder..............................................................................................................34
Printing of Paper Originals........................................................................................................................... 35
Dual-color printing..............................................................................................................................................35
Mono-color printing ............................................................................................................................................37
Printing from Computer................................................................................................................................ 40
When [Auto Process] is set to other than [ON] ..................................................................................................41
When [ID print] is set .........................................................................................................................................42
Saving Paper Original as Data..................................................................................................................... 43
Installing a memory card....................................................................................................................................43
Removing the memory card...............................................................................................................................44
Scanning the paper originals .............................................................................................................................45
Printing the Saved Original Data ................................................................................................................. 45
Printing from [Storage].......................................................................................................................................45
Printing from [USB Job List]...............................................................................................................................47
Printing from [USB print (Auto process)]............................................................................................................48
How to print the ID data .....................................................................................................................................48
Performing authentication before using this machine.............................................................................. 49
Performing authentication operation..................................................................................................................49
Releasing the authentication status...................................................................................................................50
Chapter 3 Functions for Master Making
Functions for Master Making ....................................................................................................................... 52
Image Processing That Is Suitable for the Original [Image] ..................................................................... 53
Selecting a Method to Process the Gradation of Photos [Dot Process].................................................. 55
Adjusting the Darkness and Lightness of Photos [Contrast Adj] ............................................................ 55
Adjusting the Gradation of Photos [Tone Curve] ...................................................................................... 56
Adjusting the Contrast of the Original [Contrast]...................................................................................... 56
Using a Book Type Original [Book Shadow].............................................................................................. 57
Saving Ink [Ink Saving]................................................................................................................................. 58
Shortening the Master Making Time [Quick Master Making].................................................................... 59
Printing an Original in Dual-Color [Separation] (Dual-Color Mode) ......................................................... 59
[Color Separation] - [Text Color Separation]......................................................................................................60
[Color Separation] - [Photo Color Separation] ...................................................................................................63
[Specified area]..................................................................................................................................................64
[Separation Sheet] .............................................................................................................................................66
[Color editor] ......................................................................................................................................................67
Selecting a Separation Method from Preview Images [Rec. Preview] (Dual-Color Mode) ..................... 69

5
Enlarging or Reducing the Size of the Original [Size]............................................................................... 70
[Standard ratio] ..................................................................................................................................................70
[Free] .................................................................................................................................................................71
[Zoom]................................................................................................................................................................71
Using Custom Size Paper [Paper Size]....................................................................................................... 72
Minimizing Margins [Max. Scan].................................................................................................................. 73
Laying Out Multiple Pages on a Single Sheet of Paper [Layout].............................................................. 73
Laying Out Multiple Originals on a Single Sheet of Paper [Multi-Up Print]............................................. 75
[Single-Original], [Multiple-Original] ...................................................................................................................76
[Multi-Up Tickets] ...............................................................................................................................................78
One-Touch Operation for 2-Up Printing [2 Up]........................................................................................... 80
Cutting the Top Section of the Original [Top Margin Adj.]........................................................................ 81
Adjusting the Master Making Position [Binding Margin Adj.]................................................................... 82
Checking the Original Data Image [Preview].............................................................................................. 83
Operation procedure in the [Preview] screen ....................................................................................................83
Checking a Proof Copy of Each Page [ADF Semi-Auto] ........................................................................... 84
Printing from the Last Page [Output reversal] ........................................................................................... 85
Specifying the Scanning Side of Original [Scanning Side -ADF]............................................................. 86
Using Paper Memory Original [Paper Memory Print] ................................................................................87
Managing the Saved Original Data [Storage], [USB Job List] .................................................................. 89
Changing the display style of the list .................................................................................................................89
Deleting original data .........................................................................................................................................89
Details of original data .......................................................................................................................................90
Changing to the [USB Job List] screen..............................................................................................................90
Overlaying Original Data on a Paper Original [Overlay] (Mono-Color Mode).......................................... 91
Overprinting Original Data and Paper Originals in Different Colors [Stamp] (Dual-Color Mode) ......... 92
Registering [Stamp] data ...................................................................................................................................92
Printing in dual-color with [Stamp] .....................................................................................................................93
Chapter 4 Functions for Printing
Functions for Printing................................................................................................................................... 96
Adjusting the Print Speed [SPEED]............................................................................................................. 96
Adjusting the Print Density [DENSITY]....................................................................................................... 97
Adjusting the Print Position [PRINT POSITION] ........................................................................................ 98
Print position adjustment for each print drum (cylinder) ....................................................................................98
Aligning the position of both print drums (cylinders) ..........................................................................................99
Reducing Offset of Ink [Interval].................................................................................................................. 99
Making a Master Again [Renew Page]....................................................................................................... 100
Making a Master Again Automatically [Auto Page Renewal].................................................................. 101
Replacing One of the Pages [OneSide MasterMake] (Dual-Color Mode)............................................... 101

6
Adjusting Paper Feeding and Receiving Conditions [Special Paper Ctrl] ............................................ 102
Paper feeding adjustment for special paper ....................................................................................................102
Paper receiving adjustment for special paper..................................................................................................103
Registering the adjustment values...................................................................................................................103
Retrieving the adjustment values.....................................................................................................................104
Changing the adjustment value settings..........................................................................................................104
Changing the name of adjustment values .......................................................................................................105
Erasing the adjustment values.........................................................................................................................105
Adjusting the Position of Paper Jumping Wings [Jump Wing Control] ................................................ 106
Monitoring the Feeding State [D-Feed Check] ......................................................................................... 106
Chapter 5 Useful Functions
Useful Functions......................................................................................................................................... 108
Printing the Sorted Originals [Program]................................................................................................... 108
Setting [Single Page Mode] .............................................................................................................................109
Setting [Multi-Page Mode] ...............................................................................................................................110
Setting [Combination] (dual-color mode) .........................................................................................................111
Canceling [Program] ........................................................................................................................................112
Registering [Program]......................................................................................................................................112
Retrieving [Program]........................................................................................................................................112
Changing the settings of [Program] .................................................................................................................113
Changing the name of [Program].....................................................................................................................113
Erasing [Program]............................................................................................................................................114
Inserting Slip Sheet [Slip sheet sorting]................................................................................................... 114
Using the Job Separator [Job Separation] ............................................................................................... 115
Using the Registered Settings [Job Memory] .......................................................................................... 115
Registering [Job Memory]................................................................................................................................115
Retrieving [Job Memory]..................................................................................................................................116
Changing the name of [Job Memory]...............................................................................................................116
Erasing [Job Memory]......................................................................................................................................116
Extending the Reserve Period [Reservation] ........................................................................................... 117
Preventing Blurring of Ink [Idling Action]................................................................................................. 118
Preventing Copying of Confidential Documents [Confidential] ............................................................. 119
Registering Frequently Used Functions for Each User [My Direct Access] ......................................... 120
Displaying the Accumulated Counts [Meter Display].............................................................................. 121
Calculating the Total Number of Copies [ID Counter Report] ................................................................ 122
Performing [Report Output]..............................................................................................................................122
Setting the notification day for total count output.............................................................................................123
Sending E-Mails of [ID Counter Report].................................................................................................... 124
Presetting.........................................................................................................................................................124
Sending e-mail.................................................................................................................................................125
Sending E-Mails of the Operation History [Service Info. Mail] ............................................................... 126
Presetting.........................................................................................................................................................126
Sending e-mail.................................................................................................................................................127

7
Chapter 6 Functions for Scanning
Functions for Scanning.............................................................................................................................. 130
Setting the Name of the Original Data to be Displayed [File Name]....................................................... 131
Setting the Directory of the Original Data [Directory] ............................................................................. 131
Setting the Name of the Person Who Saves the Original Data [Owner] ................................................ 132
Setting [Owner] ................................................................................................................................................132
Changing the owner name...............................................................................................................................133
Setting the Saving Size of the Original Data [Format]............................................................................. 133
Setting the Print Color [Color] ................................................................................................................... 134
Chapter 7 Setting the Operation Conditions
Setting the Operation Conditions [Admin.] .............................................................................................. 136
Displaying the [Admin.] screen ........................................................................................................................136
Exiting the [Admin.] screen ..............................................................................................................................136
List of setting items ..........................................................................................................................................137
Registering Frequently Used Functions in the [Basic] Tab Screen [DirectAccess Entry]................... 144
Registering Frequently Used Functions in the [Selections] Tab Screen [Selections Entry] ............... 145
Registering the Custom Size Paper [Custom Paper Entry] .................................................................... 146
Registering the paper size ...............................................................................................................................146
Changing the paper size..................................................................................................................................147
Changing the name of the paper size..............................................................................................................147
Erasing the paper size .....................................................................................................................................148
Connecting to the Network [Network Settings (IPv4)] [Network Settings (IPv6)] ................................. 148
When connecting to the IPv4 network .............................................................................................................148
When connecting to the IPv6 network .............................................................................................................149
Identifying the User [User Management] .................................................................................................. 149
[Recognized by] ...............................................................................................................................................150
[Management Level] ........................................................................................................................................151
[Create User] ...................................................................................................................................................151
Changing the user information.........................................................................................................................154
Erasing the general users................................................................................................................................154
Changing the group name ...............................................................................................................................154
Clearing the counter for all users.....................................................................................................................154
Erasing the authentication setting....................................................................................................................155
Managing the Used Master [Protect]......................................................................................................... 155
Setting [Protect] ...............................................................................................................................................156
Canceling [Protect] ..........................................................................................................................................156

8
Chapter 8 RISO Console
RISO Console .............................................................................................................................................. 158
Accessing RISO Console ................................................................................................................................158
Logging in ........................................................................................................................................................158
Logging out ......................................................................................................................................................158
[Monitoring] Menu....................................................................................................................................... 159
[General] tab screen ........................................................................................................................................159
[System] tab screen .........................................................................................................................................159
[User] tab screen .............................................................................................................................................159
[Printer] Menu.............................................................................................................................................. 160
[Active] tab screen ...........................................................................................................................................160
[Storage] tab screen ........................................................................................................................................160
[Folder] tab screen...........................................................................................................................................161
[Network] Menu ........................................................................................................................................... 161
[Network setting] screen ..................................................................................................................................161
[SNMP Setting] screen ....................................................................................................................................162
[SMTP Setting] screen.....................................................................................................................................162
Chapter 9 Replacing Consumables
Checking the Remaining Amount of Consumables................................................................................. 164
Setting the Master Roll ............................................................................................................................... 165
Replacing the Ink Cartridge ....................................................................................................................... 168
Emptying the Master Disposal Box........................................................................................................... 170
Replacing the Print Drum (Cylinder) ......................................................................................................... 171
Removing the print drum (cylinder)..................................................................................................................171
Installing the print drum (cylinder)....................................................................................................................172
Collecting and Disposing of Depleted Consumables.............................................................................. 173
Ink cartridge .....................................................................................................................................................173
Master core......................................................................................................................................................174
Used master ....................................................................................................................................................174
Chapter 10 Maintenance
Maintenance ................................................................................................................................................ 176
Thermal print head...........................................................................................................................................176
Exterior ............................................................................................................................................................177
Glass platen and platen cover pad ..................................................................................................................177
Optional auto document feeder .......................................................................................................................178
Pressure roller .................................................................................................................................................178