
Trouble Shooting
Problem Solution
Valve won't stop dripping
a) Check float adjustment. Ensure float moves freely.
b) Disassemble valve and check for sand or scale in valve rubber
c) Turn valve rubber over and re-assemble. See below.
d) Check for excessive water system pressure.
Low Water Flow
a) Check that valve inlet is not plugged or supply hose is not kinked.
b) Check system pressure from supply hose by installing a tee and pressure gauge in front of
the valve to check pressure drop when valve is open. A severe pressure drop indicates a
restriction or undersized supply system.
c) Check that shut off valves are fully open.
Ritchie Limited Warranty Effective September 2012
Ritchie Industries, Inc. warrants its products to be free
of defective materials and workmanship. Defective part(s) will
be repaired or replaced at the option of Ritchie Industries. This
warranty specifically excludes all labor and shipping
charges.
This warranty does not apply to any appearance items,
to any product whose exterior has been damaged or defaced, to
any product that has been installed improperly, to any product
subjected to misuse, abnormal service or handling, and to any
products altered or repaired with other than original equipment
or manufacturer’s parts.
This warranty gives you specific legal rights, and you
may also have other rights which vary from state to state.
All warranty claims must be processed through an
Authorized Ritchie Dealer/ Distributor. Proof of purchase is
required. This warranty is not transferable. The period of
warranty begins at original date of purchase as follows:
Poly Units
Base, top and ball closures
10 year limited against manufacturing defect. 100% first five years, then
declining 20% per year for the remaining five years.
Stainless Steel Units
Stainless trough and stainless valve chamber frame:
Ten years against manufacturing defect or corrosion. 100% all ten years.
Casing and cover:
10 year limited against manufacturing defect. 100% first year, then
declining 10% per year for the remaining nine years.
Component Parts
All component parts, such as floats, valves, heating elements:
One year from the date of purchase against manufacturing defect, 100%.
Valve Rubber Pin must be
pushed out of valve to
disassemble
1/2” Valve:
EZ-Fount Instruction Manual 2 10/23/2018