Rockwell Automation Allen-Bradley PanelView 800 User manual

PanelView 800 HMI Terminals
Catalog Numbers 2711R-T4T, 2711R-T7T, 2711R-T10T
User Manual Original Instructions

2Rockwell Automation Publication 2711R-UM001I-EN-E - February 2023
PanelView 800 HMI Terminals User Manual
Important User Information
Read this document and the documents listed in the additional resources section about installation, configuration,
and operation of this equipment before you install, configure, operate, or maintain this product. Users are required
to familiarize themselves with installation and wiring instructions in addition to requirements of all applicable
codes, laws, and standards.
Activities including installation, adjustments, putting into service, use, assembly, disassembly, and maintenance are
required to be carried out by suitably trained personnel in accordance with applicable code of practice.
If this equipment is used in a manner not specified by the manufacturer, the protection provided by the equipment
may be impaired.
In no event will Rockwell Automation, Inc. be responsible or liable for indirect or consequential damages resulting
from the use or application of this equipment.
The examples and diagrams in this manual are included solely for illustrative purposes. Because of the many
variables and requirements associated with any particular installation, Rockwell Automation, Inc. cannot assume
responsibility or liability for actual use based on the examples and diagrams.
No patent liability is assumed by Rockwell Automation, Inc. with respect to use of information, circuits, equipment,
or software described in this manual.
Reproduction of the contents of this manual, in whole or in part, without written permission of Rockwell
Automation, Inc., is prohibited.
Throughout this manual, when necessary, we use notes to make you aware of safety considerations.
Labels may also be on or inside the equipment to provide specific precautions.
Rockwell Automation recognizes that some of the terms that are currently used in our industry and in this
publication are not in alignment with the movement toward inclusive language in technology. We are proactively
collaborating with industry peers to find alternatives to such terms and making changes to our products and content.
Please excuse the use of such terms in our content while we implement these changes.
WARNING: Identifies information about practices or circumstances that can cause an explosion in a hazardous environment,
which may lead to personal injury or death, property damage, or economic loss.
ATTENTION: Identifies information about practices or circumstances that can lead to personal injury or death, property
damage, or economic loss. Attentions help you identify a hazard, avoid a hazard, and recognize the consequence.
IMPORTANT Identifies information that is critical for successful application and understanding of the product.
SHOCK HAZARD: Labels may be on or inside the equipment, for example, a drive or motor, to alert people that dangerous
voltage may be present.
BURN HAZARD: Labels may be on or inside the equipment, for example, a drive or motor, to alert people that surfaces may
reach dangerous temperatures.
ARC FLASH HAZARD: Labels may be on or inside the equipment, for example, a motor control center, to alert people to
potential Arc Flash. Arc Flash will cause severe injury or death. Wear proper Personal Protective Equipment (PPE). Follow ALL
Regulatory requirements for safe work practices and for Personal Protective Equipment (PPE).

Rockwell Automation Publication 2711R-UM001I-EN-E - February 2023 3
Table of Contents
Preface
About This Publication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Download Firmware, AOP, EDS, and Other Files . . . . . . . . . . . . . . . . . . . . 9
Summary of Changes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Who Should Use this Manual. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Firmware Updates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Additional Resources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Chapter 1
Overview Chapter Objectives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
About the Terminals. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
How to Connect Browser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
USB Device Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Ethernet Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
PanelView Explorer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Peripheral Connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Catalog Number Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Chapter 2
Configure the Terminal Chapter Objectives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Configuration Interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Configure Using the Terminal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Configure Terminal Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Adjusting Settings on the Terminal. . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Main Configuration Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Goto Current Application. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Select a Terminal Language. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Change the Date and Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Restart the Terminal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
File Manager Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Export an Application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Import an Application. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Change the Startup Application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Copy or Edit Recipes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Copy Alarm History. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Change Controller Settings for an Application. . . . . . . . . . . . . . . . . . 26
Terminal Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Change Ethernet Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Change Port Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Enable the FTP Server. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Adjust the Display Brightness. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Calibrate the Touch Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Changing the Display Orientation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Configure Screen Saver Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Delete Fonts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Change the Error Alert Display Settings . . . . . . . . . . . . . . . . . . . . . . . 39

4Rockwell Automation Publication 2711R-UM001I-EN-E - February 2023
Table of Contents
Configure Print Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
System Information Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
View System Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Change Daylight Savings Time and Timezone . . . . . . . . . . . . . . . . . . 43
Transferring Applications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Chapter 3
DesignStation in
Connected Components
Workbench Software
DesignStation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Install the Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Uninstall the Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Launch Mechanism . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Configure Key Repeat Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Creating Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Downloading Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Uploading Applications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Create Recipes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Add Ingredients to a Recipe . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Delete Ingredients from a Recipe . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Download Recipes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Configure FTP Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Configure Email Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Configure the Alarm Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Change Application Font . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Add Fonts to the Terminal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Add Screen Savers to the Terminal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Trend and Datalog . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Alarm List Filter. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Import Tags From a Controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Import Tags From a CompactLogix Controller. . . . . . . . . . . . . . . . . . 68
Import Tags From a Micro800 Controller . . . . . . . . . . . . . . . . . . . . . . 69
Assign Tags From a CompactLogix 5370 or CompactLogix 5380
Controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Export and Import a Language List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Export a Language List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Import a Language List. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Update Tag Name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Animation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Time Entry Data Type Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
View List of Objects . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Supported Communication Protocols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Allen-Bradley Micro800 CIP Ethernet Communication. . . . . . . . . . 76
Allen-Bradley Micro800 CIP Serial Communication. . . . . . . . . . . . . 77
Allen-Bradley CompactLogix CIP Communication . . . . . . . . . . . . . . 78
Allen-Bradley MicroLogix CIP Communication. . . . . . . . . . . . . . . . . 79
DF1 Serial Communication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Modbus Ethernet Communication . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Modbus RTU Communication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Modbus RTU Unsolicited Communication . . . . . . . . . . . . . . . . . . . . . 84

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Table of Contents
Chapter 4
Secure the Terminal Securing Your Terminal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Set Terminal Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Change Terminal Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Clear Terminal Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Secure Design Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Manage User Accounts Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Add Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Managing Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Assign Design Rights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Create Access Rights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Managing Rights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Assign Rights to a Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Changing Terminal Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Security at Runtime . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Idle Mode Timeout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Resetting the Terminal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Starting the Terminal in Safe Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Protected Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Chapter 5
Virtual Network Computing Virtual Network Computing (VNC) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Guidelines for Using VNC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Recommended VNC Clients and Settings . . . . . . . . . . . . . . . . . . . . . . . . . 99
Configure VNC Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Set the Password for VNC Connection . . . . . . . . . . . . . . . . . . . . . . . . 102
Establish VNC Connection to the Terminal . . . . . . . . . . . . . . . . . . . . . . . 103
Chapter 6
Troubleshoot the System Chapter Objectives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
View System Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Check for Adequate Power. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Observe Splash Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Interpret the LED Indicators at Startup. . . . . . . . . . . . . . . . . . . . . . . 113
Returning to the Out-of-box Condition . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Restoring the Terminal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Appendix A
Update Firmware Chapter Objectives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Prepare for Firmware Update . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Upgrading Firmware Using ControlFLASH. . . . . . . . . . . . . . . . . . . . . . . 119
Firmware Installation Using Removable Storage Device . . . . . . . . . . . 123
Extract the RFU Files from the DMK File . . . . . . . . . . . . . . . . . . . . . . 124
Transfer the Firmware to the Storage Device . . . . . . . . . . . . . . . . . . 124
Install the Firmware from the Storage Device . . . . . . . . . . . . . . . . . 124

6Rockwell Automation Publication 2711R-UM001I-EN-E - February 2023
Table of Contents
Appendix B
Install and Replace Components Chapter Objectives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
microSD Memory Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
USB Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
Battery Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
Appendix C
Cable Connections and
Communication
Chapter Objectives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Wiring and Safety Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Connecting Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
MicroLogix Controller Cable Charts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Micro800 Controller Cable Charts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
CompactLogix 5370 and CompactLogix 5380 Controller Cable Charts 133
Ethernet Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Ethernet Connector. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
Security Considerations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
Serial Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
RS-422/RS-485 Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
USB Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
USB Host Port. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Appendix D
Using PanelView 800 Terminals
with CompactLogix 5370 and
CompactLogix 5380 Controllers
Add a CompactLogix 5370 or CompactLogix 5380 Controller . . . . . . . 137
Map the Terminal and Controller Tags . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
Validate the Application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Download the Application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Upload the Application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
CompactLogix 5370 and CompactLogix 5380 Controller Addressing. 141
Addressing Formats from PanelView 800 Terminals to
CompactLogix 5370 or CompactLogix 5380 Controllers . . . . . . . . . 142
Limitations with CompactLogix 5370 and CompactLogix 5380 Controller
Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143
Appendix E
PanelView Explorer Chapter Objectives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
Configuration Interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
Configure Using the Browser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
Terminal Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
Adjusting Settings on the PanelView Explorer Startup Window . 147
Select a Terminal Language. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148
Adjust the Display Brightness. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
Configure the Screen Saver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150
Replace the Screen Saver Image. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151
Configure Key Repeat Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152
Calibrate the Touch Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152
Restart the Terminal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154
Change the Startup Application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155

Rockwell Automation Publication 2711R-UM001I-EN-E - February 2023 7
Table of Contents
Change the Date and Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
Enable Terminal Security. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
View System Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158
Managing Applications and Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158
Adding Font Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159
Import a Font File. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160
Remove a Font File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160
Index
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163

8Rockwell Automation Publication 2711R-UM001I-EN-E - February 2023
Table of Contents
Notes:

Rockwell Automation Publication 2711R-UM001I-EN-E - February 2023 9
Preface
About This Publication This manual provides information for configuring the PanelView™ 800
terminal. You can configure the terminal, through a web browser(a) on a
computer connected to the terminal, or through Connected Components
Workbench™ software. This manual also provides information on how to
troubleshoot the PanelView 800 terminal.
Download Firmware, AOP,
EDS, and Other Files
Download firmware, associated files (such as AOP, EDS, and DTM), and access
product release notes from the Product Compatibility and Download Center at
rok.auto/pcdc.
Summary of Changes This publication contains the following new or updated information. This list
includes substantive updates only and is not intended to reflect all changes.
Who Should Use this Manual Use this manual if you are responsible for configuring, operating, or
troubleshooting the PanelView 800 terminals.
No special knowledge is required to understand this manual or operate the
terminal.
Equipment installers must be familiar with standard panel installation
techniques.
(a) The web browser feature is not supported on PanelView 800 terminals from firmware
revision 3.011 onwards.
Topic Page
Removed appendix Specifications this manual
Added support for CompactLogix 5380 controllers throughout
Added statement on firmware support of VNC feature throughout
Updated list of supported operating systems for Connected Components Workbench software 46
Updated screen captures of Connected Components Workbench software in Figure 2 52
Added section Supported Communication Protocols to Chapter 3 75…85
Updated topic Firmware Installation Using Removable Storage Device 123
Added section Extract RFU Files from the DMK File 124
Updated sections Transfer Firmware to the Storage Device and Install Firmware From the
Storage Device 124
Updated topic CompactLogix 5370 and CompactLogix 5380 Controller Cable Charts 133
Updated Appendix D to include support for CompactLogix 5380 controllers 137

10 Rockwell Automation Publication 2711R-UM001I-EN-E - February 2023
Preface
Firmware Updates To receive firmware updates and other downloads for your PanelView 800
terminal:
• Contact your local Allen-Bradley® distributor or sales representative.
• Go to the Rockwell Automation Product Compatibility and Download
Center at rok.auto/pcdc.
Additional Resources These documents contain additional information concerning related products
from Rockwell Automation. You can view or download publications at
rok.auto/literature.
IMPORTANT You must sign in to the Rockwell Automation website before
downloading a firmware revision.
Resource Description
PanelView 800 HMI Terminals Installation Instructions,
publication 2711R-IN001 Provides instructions for installing a PanelView 800 terminal.
EtherNet/IP Network Devices User Manual, publication ENET-UM006 Describes how to configure and use EtherNet/IP™ devices to communicate on the
EtherNet/IP network.
Ethernet Reference Manual, publication ENET-RM002 Describes basic Ethernet concepts, infrastructure components, and infrastructure features.
System Security Design Guidelines Reference Manual,
publication SECURE-RM001
Provides guidance on how to conduct security assessments, implement Rockwell
Automation products in a secure system, harden the control system, manage user access,
and dispose of equipment.
Industrial Components Preventive Maintenance, Enclosures, and Contact
Ratings Specifications, publication IC-TD002 Provides a quick reference tool for Allen-Bradley industrial automation controls and
assemblies.
Safety Guidelines for the Application, Installation, and Maintenance of
Solid-state Control, publication SGI-1.1
Designed to harmonize with NEMA Standards Publication No. ICS 1.1-1987 and provides
general guidelines for the application, installation, and maintenance of solid-state control in
the form of individual devices or packaged assemblies incorporating solid-state
components.
Industrial Automation Wiring and Grounding Guidelines, publication 1770-4.1 Provides general guidelines for installing a Rockwell Automation industrial system.
Product Certifications website, rok.auto/certifications. Provides declarations of conformity, certificates, and other certification details.

Rockwell Automation Publication 2711R-UM001I-EN-E - February 2023 11
Chapter 1
Overview
Chapter Objectives This chapter gives an overview of the PanelView 800 terminals.
• About the terminals
• How to connect browser(a)
• PanelView Explorer(b)
•Howtodisplayhelp
• Peripheral connection
• Catalog number configuration
About the Terminals PanelView 800 terminals are operator interface devices for monitoring and
controlling devices that are attached to a controller. HMI applications are
created using Connected Components Workbench software, then downloaded
to the terminal.
PanelView 800 Terminal – 2711R-T4T
(a) The web browser feature is not supported on PanelView 800 terminals from firmware
revision 3.011 onwards.
(b) The PanelView Explorer feature is not supported on PanelView 800 terminals from firmware
revision 3.011 onwards.
PanelView terminal 2711R-T4T Description
Item Description Item Description
1Power status LED(1) 7 10/100 Mb Ethernet port
2 Touch display, function keys 8 RS-232 port
3 24V DC power input 9 RS-422 and RS-485 port
2
3
4
6
1
76
5
8
9
10 11
12

12 Rockwell Automation Publication 2711R-UM001I-EN-E - February 2023
Chapter 1 Overview
PanelView 800 Terminals – 2711R-T7T
4USB device port(2) 10 USB host port
5 microSD™ (Secure Digital) card slot 11 Diagnostic status indicator
6 Mounting slots 12 Replaceable real-time clock battery
(1) The Power status LED is red when in screen saver or dimmer mode and green when in normal (operational) mode.
(2) The USB device port is not intended for Customer use.
PanelView 800 Terminals 2711R-T7T Description
Item Description Item Description
1Power status LED(1)
(1) The Power status LED is red when in screen saver or dimmer mode and green when in normal (operational) mode.
7 Replaceable real-time clock battery
2 Touch display 8 USB host port
3 Mounting slots 9 Diagnostic status indicator
4 RS-422 and RS-485 port 10 microSD (Secure Digital) card slot
5 RS-232 port 11 24V DC power input
6 10/100 Mb Ethernet port 12 USB device port(2)
(2) The USB device port is not intended for Customer use.
PanelView terminal 2711R-T4T Description (Continued)
Item Description Item Description
1
5643
8
7
10
92
3
11
12

Rockwell Automation Publication 2711R-UM001I-EN-E - February 2023 13
Chapter 1 Overview
PanelView 800 Terminal – 2711R-T10T
How to Connect Browser The terminals can be connected to a browser using an Ethernet network
connection. You must enter the IP address of the PanelView 800 terminal into
the address field of your browser. You can find the IP address on the terminal
configuration screen under Communications.
IMPORTANT Analog touch screens are intended for single presses at a time. If the
touch screen is pressed in two locations simultaneously, the presses
are averaged as one press in-between the two locations
PanelView 800 Terminal 2711R-T10T Description
Item Description Item Description
1Power status LED(1)
(1) The Power status LED is red when in screen saver or dimmer mode and green when in normal (operational) mode.
7 Replaceable real-time clock battery
2 Touch display 8 USB host port
3 Mounting slots 9 Diagnostic status indicator
4 RS-422 and RS-485 port 10 microSD (Secure Digital) card slot
5 RS-232 port 11 24V DC power input
6 10/100 Mb Ethernet port 12 USB device port(2)
(2) The USB device port is not intended for Customer use.
1
5643
8
7
10
9
2
11
12
3
IMPORTANT The web browser feature is only supported on PanelView 800 terminals
with firmware revision 2.020 or earlier. It is not supported from
firmware revision 3.011 onwards.

14 Rockwell Automation Publication 2711R-UM001I-EN-E - February 2023
Chapter 1 Overview
USB Device Port
The PanelView 800 terminals have a USB device port to support
communication with the terminal using TCP/IP.
Ethernet Port
The PanelView 800 terminals have an Ethernet port. The Ethernet port
supports both static IP addresses and Dynamic Host Configuration Protocol
(DHCP) assigned IP addresses. If using static IP addressing, then you
manually set the IP address, the subnet mask, and the default gateway. If using
DHCP, then the server automatically assigns an IP address, the subnet mask,
the default gateway, and the DNS and WINS server.
PanelView Explorer PanelView Explorer is the browser interface for interacting with PanelView
800 terminals. Through this interface you can configure the terminal settings,
transfer files, test, and run applications. See Appendix E for more information
on using PanelView Explorer.
Peripheral Connection PanelView 800 terminals have a USB host port. You can power USB
peripherals directly from the PanelView 800 terminal. If the USB peripheral is
not powered directly from the USB port on the terminal, do one of the
following:
• Install the USB peripheral in the same enclosure as the PanelView
terminal and make sure it is connected to the same ground system.
• Connect to the USB peripheral through a galvanically isolated hub.
IMPORTANT The USB device port is for maintenance only and is not intended for
normal runtime operation.
The USB device port is not intended for Customer use.
IMPORTANT If a terminal is set for DHCP and is not on a network or is on a network
that does not have a DHCP server (or the server is not available), it will
automatically assign itself an Automatic Private IP address (or auto IP
address). The auto IP address is in the range of 169.254.0.0 through
169.254.255.255.
The terminal makes sure that the auto IP address is unique from any
other auto IP address of other devices on the network. The terminal can
now communicate with other devices on the network that have IP
addresses in the 169.254.xxx.xxx range (and a subnet mask of
255.255.0.0).
IMPORTANT The PanelView Explorer feature is only supported on PanelView 800
terminals with firmware revision 2.020 or earlier. It is not supported
from firmware revision 3.011 onwards.
WARNING: If you connect or disconnect the communications cable with power
applied to this module or any device on the network, an electrical arc can occur.
This could cause an explosion in hazardous location installations.
Be sure that power is removed or the area is nonhazardous before
proceeding.

Rockwell Automation Publication 2711R-UM001I-EN-E - February 2023 15
Chapter 1 Overview
Catalog Number
Configuration
These are the available PanelView 800 terminals.
WARNING: If you connect or disconnect the USB cable with power applied to this
module or any device on the USB network, an electrical arc can occur. This could
cause an explosion in hazardous location installations.
Be sure that power is removed or the area is nonhazardous before
proceeding.
ATTENTION: Removing the USB drive or microSD card, from the
PanelView 800 terminal, while a firmware update is in process, could corrupt
the firmware and make the terminal unusable. Take precautions to help
prevent the USB drive or microSD card from being accidentally disconnected.
Also, do not power off the terminal while a firmware update is in progress.
USB hubs can produce unexpected behaviors and as a result are not
recommended.
Cat. No. Operator Input Size Display Type
2711R-T4T Touch screen and function keys 4 in. Color TFT
2711R-T7T Touch screen 7 in. Color TFT
2711R-T10T Touch screen 10 in. Color TFT

16 Rockwell Automation Publication 2711R-UM001I-EN-E - February 2023
Chapter 1 Overview
Notes:

Rockwell Automation Publication 2711R-UM001I-EN-E - February 2023 17
Chapter 2
Configure the Terminal
Chapter Objectives This chapter covers topics that show how to configure your PanelView 800
terminal.
• Configuration interfaces
• Terminal settings
• Managing applications and files
• Creating applications
• Upload and Download applications
• Transferring applications
• Transferring user-defined objects
Configuration Interfaces The terminal can be configured from either the browser interface(a) or the
configuration screens on the terminal. The browser interface requires a
computer browser that is connected to the terminal's web service through an
Ethernet network connection. The configuration data for a terminal refers to
the collection of all system interface parameters.
Access to the Terminal’s Configuration
(a) The web browser feature is not supported on PanelView 800 terminals from firmware
revision 3.011 onwards. For more information about the PanelView Explorer feature, see
Appendix E.
Running
Internet Explorer or
Firefox browser
On Terminal
Configuration
Ethernet
connectivity

18 Rockwell Automation Publication 2711R-UM001I-EN-E - February 2023
Chapter 2 Configure the Terminal
Configure Using the Terminal
The on-terminal interface lets you make changes to the terminal settings. The
menu is displayed on the left side of the terminal screen. Changes can be made
whether an application is running or not running.
Terminal Interface Main Menu
Configure Terminal Settings Terminal settings can be configured either through the PanelView Explorer
browser(a) interface or through the on-terminal interface.
Adjusting Settings on the Terminal
From the terminal, you can view and edit the terminal settings. Most settings
take effect immediately.
By clicking the menu items on the screen, you can:
• Change the terminal language.
• Change the current date and time.
• Restart or reset the terminal.
• Import or export an application.
• Change the startup application.
• Copy or edit recipes of an application.
• Copy the alarm history of an application.
• Change the controller settings for an application.
• Change Ethernet network settings.
• Change Virtual Network Computing (VNC) settings.(b)
• Change communication port settings.
• Change the FTP server settings.
Main
File Manager
System Information
Current Application
Config Language Date and Time
Day Hour
Reset Terminal
Goto
14 10
Month Minute
130
Year Second
2015 56
English
Português
Français
Italiano
Deutsch
Español
简体中文
Terminal Setting
(a) The PanelView Explorer feature is not supported on PanelView 800 terminals from firmware
revision 3.011 onwards. For more information about the PanelView Explorer feature, see
Appendix E.
(b) The VNC feature is only supported on PanelView 800 terminals with firmware revisions
4.011…7.011. For more information, contact your local technical support at
rok.auto/phonesupport.

Rockwell Automation Publication 2711R-UM001I-EN-E - February 2023 19
Chapter 2 Configure the Terminal
• Adjust the display brightness.
• Calibrate the touch screen, if supported.
• Change the display orientation.
• Configure screen saver settings.
• Delete fonts from the terminal.
• Change the error alert display settings.
• Configure print settings.
• View system information.
Main Configuration Settings You can perform the following actions on the main configuration screen:
•Goto Current Application
•Select a Terminal Language
•Change the Date and Time
•Restart the Terminal
Goto Current Application
The current application field displays the name of the application that is
currently running on the terminal. You can press the Goto button to switch to
that application. If no application is running, the field is empty.
Select a Terminal Language
You can change the terminal display language. The terminal is shipped with
English, Portuguese, French, Italian, German, Spanish, and Chinese fonts
installed. Korean is supported but you must first install the Korean font. See
Add Fonts to the Terminal on page 63 for information on how to install the font
onto the terminal.
IMPORTANT At runtime, diagnostic messages appear in the same language as the
application if the application language is English, Portuguese, French,
Italian, German, Spanish, Chinese, or Korean. For all other languages,
the diagnostic messages appear in the configuration language set on
the terminal.
Main
File Manager
System Information
Current Application
Config Language Date and Time
Day Hour
Reset Terminal
Goto
14 10
Month Minute
130
Year Second
2015 56
English
Português
Français
Italiano
Deutsch
Español
简体中文
Terminal Setting

20 Rockwell Automation Publication 2711R-UM001I-EN-E - February 2023
Chapter 2 Configure the Terminal
Follow these steps to change the terminal language from the terminal.
1. Go to the main configuration screen.
2. To select the language, use the up and down arrow keys.
The change takes effect immediately.
Change the Date and Time
You can adjust the current date and time for terminal operations. The time is
set in 24-hour format. If using PanelView Explorer, you can also set the
terminal to automatically adjust the time for daylight savings time.
Follow these steps to change the terminal date and time from the terminal.
1. Go to the main configuration screen.
2. Click the number next to what you want to change under the 'Date and
Time' section.
A numeric keypad is displayed.
3. Select the numbers that you want and press the Enter key.
Restart the Terminal
You can restart the terminal without having to disconnect and reapply power.
After a reset, the terminal performs series of startup tests and then either
enters configuration mode or runs the startup application.
Follow these steps to restart the terminal from the terminal.
1. Go to the main configuration screen.
2. Press Reset Terminal.
3. Press Yes to confirm.
Main
File Manager
System Information
Current Application
Config Language Date and Time
Day Hour
Reset Terminal
Goto
14 10
Month Minute
130
Year Second
2015 56
English
Português
Français
Italiano
Deutsch
Español
简体中文
Terminal Setting
7 8 9
4 5 6
1 2 3
0 -
Esc
14