rocpower SmartPower 1 User manual
power your future℠
SMARTOWER
UPS
UserManual
1,000VA
1,500VA
2,000VA
2,200VA
3,000VA
2ROCPOWER ‐SMARTOWERusermanual
TABLEOFCONTENTS
IMPORTANTSAFETYINSTRUCTIONS………………………….…………………………………………………………..3
CHAPTER1…………………………………………......................................................................................... 5
FrontPanelExplanations............................................................................................................. 5
RearPanelExplanations .............................................................................................................. 6
CHAPTER2. ................................................................................................................................... 7
Unpacking .................................................................................................................................... 7
InstallationLocation .................................................................................................................... 7
StorageInstructions..................................................................................................................... 7
CHAPTER3….. ................................................................................................................................. 8
Setup............................................................................................................................................ 8
IMPORTANTNOTICE:................................................................................................................... 8
Connecttheloads........................................................................................................................ 8
ConnectComputerInterfacePort ............................................................................................... 8
ConnectNetworkSurgeprotection............................................................................................. 9
UPSStartUp ................................................................................................................................ 9
DIPSwitchSetting...................................................................................................................... 10
IndicatorsandAlarms................................................................................................................ 11
CHAPTER4.. .................................................................................................................................. 12
OperationTest........................................................................................................................... 12
CHAPTER5.. .................................................................................................................................. 13
ReplacingTheBattery................................................................................................................ 13
RecyclingtheUsedBattery........................................................................................................ 13
CHAPTER6.. .................................................................................................................................. 14
LIMITEDWARRANTY.................................................................................................................. 14
TECHNICALSUPPORTINFORMATION........................................................................................ 19
TrademarksAcknowledgements ............................................................................................... 19
Copyrights.................................................................................................................................. 20
ContactInformation .................................................................................................................. 21
3ROCPOWER ‐SMARTOWERusermanual
IMPORTANTSAFETYINSTRUCTIONS
PLEASE,SAVETHESEINSTRUCTIONS
Thismanualcontainsimportantinstructionsthatshouldbefollowedduringunpacking,
installationandmaintenanceoftheUPSandbatteries.
ImportantNotices
•ToensuresafetyinallapplicationswhereaUPSishard‐wiredtotheelectricalsupply,the
connectionsbetweentheUPSandtheelectricalsupplyshouldbemadebyaqualified
electricalcontractor.
•ThoseUPSsystemssuppliedwithafactoryinputleadcanbesafelyconnectedtothewall
outletbythepurchaser.
•TheUPShasitsowninternalenergysource(battery).Shouldthebatterybeswitchedon
whennoACpowerisavailable,voltagewillbeattheoutputterminals.
•EnsurethattheACutilityoutletiscorrectlywiredandgrounded.
•EnsurethattheinputvoltageoftheUPSmatchesthesupplyvoltage.
•Useacertifiedinputpowercablewiththecorrectplugsandsocketsthatmatchesthe
voltagesystem.
•Donotopenthecaseastherearenoserviceablepartsinside.Openingthecasewillvoid
thewarranty.
•AnyattempttorepairtheUPSunitbysomeoneotherthananauthorizedtechnicianshall
voidthewarranty.
•ToeliminateoverheatingoftheUPS,keepallventilationopeningsfreefromobstruction,
anddonotstoreanythingontopoftheUPS.KeeptheUPS8inches(20cm)awayfromthe
wall.
•EnsuretheUPSisinstalledwithintheproperenvironmentasspecified(0‐40°Cor32‐40oF
and30‐90%non‐condensinghumidity).
•DonotinstalltheUPSindirectsunlight.Thewarrantymaybevoidifthebatteriesfail.
•InstalltheUPSindoorsasitisnotdesignedforoutdooruse.
•Dusty,corrosiveandsaltyenvironmentscandamagetheUPS.
•InstalltheUPSawayfromobjectswhichgiveoffexcessiveheatandareaswhichare
excessivelywet.
•Liquidsspilledand/orforeignobjectsdroppedintotheUPSwillvoidthewarranty.
•Thebatterywilldischargenaturallyifthesystemisunusedforanylengthoftime.
•TheUPSshouldberechargedevery2‐3monthsifunused.Ifthisisnotdone,thewarranty
willbevoid.WhentheUPSisusedregularly,thebatterieswillbeautomaticallyrecharged
andkeptintopcondition.
•ThisUPShasbeendesignedandconstructedtoprotectyourassetsfromthewiderangeof
poweraberrationsexperiencedonutilitypowerlines.Takecaretoinstallandmaintainthe
systemcorrectlybyyourlocaldistributor.
•Intendedforinstallationinatemperaturecontrolledenvironment.
4ROCPOWER ‐SMARTOWERusermanual
•Servicingofbatteriesshouldbeperformedorsupervisedbypersonsknowledgeableabout
batteriesandtherequiredprecautions.Keepunauthorizedpersonnelawayfrombatteries.
•Whenreplacingbatteries,replacewiththesamenumberandtype.
CAUTION–DoNOTdisposeofbatteryorbatteriesinafire.Thebatterymayexplode.
CAUTION–DoNOTopenormutilatethebatteryorbatteries.Releasedelectrolyteisharmfulto
theskinandeyes.Itmaybetoxic.
CAUTION–RiskofElectricShock–DoNOTremovethecover.Therearenouserserviceable
parts.Referservicingtoqualifiedtechnicians.
CAUTION–RiskofElectricShock–ThebatterycircuitisNOTisolatedfromAC.Hazardous
voltagemayexistbetweenthebatteryterminalsandground.Testbeforetouching.
CAUTION–Abatterycanpresentariskofelectricalshockandhighshortcircuitcurrent.
CAUTION–Keepchildrenawayfromthisproduct.
CAUTION–HEALTHCARE–THEUPSISNOTTOBEUSEDINPATIENTCAREAPPLICATIONS:The
Rocpowerproductyoupurchasedwasnotdesignedfordirectorindirectpatientcareand
treatment.DONOTusethisproductwithanyequipmentusedtodirectlyorindirectlytreat
orcareforapatient.
CAUTION–Topreventpersonalinjuryorpropertydamage,donotcarryormovetheUPSby
thehandleorthefrontcover.
CAUTION–TheUPSisdesignedtobeusedwithcomputerloadsonly.
CAUTION–DoNOTconnectalaserprintertotheUPSoutlets.
TheFollowingprecautionsshouldbeobservedwhenworkingonbatteries:
•Removewatches,rings,orothermetalobjects.
•Usetoolswithinsulatedhandles.
•Wearrubberglovesandboots.
•Donotlaytoolsormetalpartsontopofbatteries.
•Disconnectchargingsourcepriortoconnectingordisconnectingbatteryterminals.
WARNING:
•ThisisaClassA‐UPSProductinadomesticenvironment
•Thisproductmaycauseradiointerference.Shouldthisoccur,theusermaybe
requiredtotakeadditionalmeasures.
5ROCPOWER ‐SMARTOWERusermanual
CHAPTER1
Front Panel Explanations
1. UtilityLED
2. FaultLED
3. OnSwitch
4. OffSwitch
5. BatteryReplacementLED
6. BatteryBackupLED
7. ScrewforEasySwappableBatteryCover
8. BatteryLow
9. Bypass
10. UtilityLow,UPSBoost
11. UtilityHigh,UPSBuck
12. UPSOutputIndicator
13. PolarityErrororGroundFault
14. Overload
15. Load/BatteryLevel(%)
16. Load/BatteryLevelIndication
ControlButton
6ROCPOWER ‐SMARTOWERusermanual
RearPanelExplanations
1. RJ45Port
2. DIPSwitch
3. USBCommunicationPort
4. RS232CommunicationPort
5. OutputBreaker
6. Outlet
7. RatingLabel
8. InputFuse
9. InputPowerCord(Inlet)
Europe USA
USAAustralia
7ROCPOWER ‐SMARTOWERusermanual
CHAPTER2
Unpacking
CAUTION:PleasebecarefulwhenliftingtheshippingcontainerortheUPS.Theseitemsare
heavy.Improperliftingormovementmaycausepersonalinjuriesorpropertydamage.
•TaketheUPSoutofthepackingmaterial.Retainitforfutureuse.
•InspecttheUPSforanyobviousdamage.Ifdamageexits,IMMEDIATELYcontactthehipper.
•StandardpackageincludesaUserManual.
Installation Location
Itisnecessarytoselectaproperenvironmenttoinstalltheunitinordertominimizethe
possibilityofdamagetothebatterybankandextendthelifeofthebatteries.Pleasefollowthe
instructionsbelow:
1. Keepatleast20cm(8inches)clearancefromtherearpanelofthebatterybanktothewall
orotherobstructions.
2. Donotblocktheair‐flowtotheventilationopeningsoftheunit.
3. EnsurethattheenvironmentalconditionsareinaccordancewiththeUPSspecificationsto
avoidoverheatingandexcessivemoisture.
4. Donotplacethebatterybankinadustyorcorrosiveenvironmentornearanyflammable
objects.
5. Thisbatterybankisnotdesignedforoutdooruse.
Storage Instructions
Forextendedstoragethroughmoderateclimate(‐15to+30°C/+5to+86°F),thebatteries
shouldbechargedfor12hourseverysix(6)monthsbypluggingtheUPSpowercordintothewall
outlet.Repeatthiseverythree(3)monthsinahightemperature(+30to+45°C/+86to+113°F)
environment.
8ROCPOWER ‐SMARTOWERusermanual
CHAPTER3
Setup
IMPORTANTNOTICE:
PlugtheUPSintothewalloutletandchargetheUPSforover8hoursafterinitialinstallation.
Connecttheloads
First,connecttheUPStotheACoutlet;thenplugtheloadsintotheoutletsontherearofthe
UPS.TousetheUPSasamasterON/OFFswitch,ensurethatalloftheloadsareswitchedON.
TheseUPSoutletsprovidebatterypowerandsurgeprotectiontotheequipmentwhenthe
utilityvoltageisoutsideacceptablelimits.
Caution:DonotconnectalaserprintertotheUPSoutlets.
ConnectComputerInterfacePort
ConnectthesuppliedRS‐232interfacecable(oroptionalUSBcable)totheinterfaceporton
therearoftheUPSandthecomputerinterfaceport.SeesoftwareinstallationguideintheCD‐
ROM(Optional.)
9ROCPOWER ‐SMARTOWERusermanual
ConnectNetworkSurgeprotection
Connecta10base‐Tor100base‐TnetworkcableintotheRJ‐45networksurgeprotectionIN
jackontherearoftheUPS.ConnectnetworkcablefromtheOUTjacktothenetwork
equipment.Onecableinandonecableout.
IN
OUT
UPSStartUp
1.ConnecttheUPStothewalloutlet.
2. PushandholdtheONswitchonthefrontpaneloftheUPSuntilfour(4)LEDs(LCDs)arelit
thenextinguished.ThenreleasetheONswitch.
3. TheBackupModeLED(Amber)lightsupandtheUPSperformsaself‐test.Iftheutilityis
normal,theUPSwillrununderUtilityMode(GreenLED)aftertheself‐testiscompleted.
Intheeventofablackoutorover/undervoltage,theUPSwillrununderBackupModeand
thebuzzeralarmseverytwo(2)seconds.
CAUTION:
1. TheUPSONModewillnotbeexecutediftheaboveprocedureisnotdonecompletely,
whichmeanstheONbuttonisreleasedbeforeallfour(4)LEDs(LCDs)areextinguished.
2. TheUPSwillnotprovideoutputpowerifthestart‐upoperationisnotdoneproperlyeven
thoughtheinputpowercordisconnectedtothewalloutlet.
10ROCPOWER ‐SMARTOWERusermanual
DIPSwitchSetting
ThevoltageandfrequencyoftheUPSmayberesetbytheDIPSwitchontherearpanelofthe
UPS.ThefollowingchartsshowtheDIPswitchsettings
FUNCTION
VOLTAGE=220V
VOLTAGE=230V
VOLTAGE=240V
312
N/A
FUNCTION
VOLTAGE=110V
VOLTAGE=115V
VOLTAGE=120V
312
N/A
DIP ON
321
DIP ON
321
11ROCPOWER ‐SMARTOWERusermanual
IndicatorsandAlarms
IndicatorColorDescription Alarm
UtilityMode
GreenSteady:
OutputLoadissuppliedbytheutility.
Blinking:
PolarityerrororGroundFault
None
BackupMode
AmberSteady(withalarm):
OutputLoadissuppliedbythebattery
Blinkingevery5seconds(noalarm):
Standbyfortheutilitytorecoverand
restarttheUPS.
Every2secondsbefore
batteryLowandevery1
secondbeforebattery
Cutoff.
Fault
RedWhenOverload,shortcircuit,orOutput
VoltageAbnormaloccurs
Buzzerbeeps
continuously.
Battery
Replacement
RedBlinking:Batteryisweakandneedstobe
recharged.
Steady:Batteryisdead.
None
12ROCPOWER ‐SMARTOWERusermanual
CHAPTER4
OperationTest
TurnOfftheUPS
PushtheOFFSwitchforatleastthree(3)secondstoturnOFFtheUPS.IfyoupresstheOFF
switchlessthanthree(3)seconds,theUPSwillnotexecutetheshutdowncommand.Incaseof
overload,outputshort‐circuitsorwhenthebatterycutoffpointisreachedintheBackupMode,
theUPSwillbeepforfive(5)secondsandthenautomaticallyshutitselfdown.
Plug‐inCharge
IftheInputPowerCordiscorrectlyconnectedtothewalloutletandtheutilityisnormal,the
UPSwillchargeautomaticallywithoutturningontheUPS.Youhavetochargeforatleasteight
(8)hourseverythree(3)monthstoavoidbatterydischargewhentheUPSisinanidlecondition.
Auto‐Restart
TheUPSwillautomaticallyrestarttoprovideenergytotheoutputiftheutilityrecoverswithin
24hoursafterbatterycutoff.TheBackupLEDwillflasheveryfive(5)secondsduringcutoff.The
UPSwillnotauto‐restartiftheutilitydoesn’trecoverwithin24hours.TheUPSmustbe
manuallystartediftheutilityfailstorecoverwithin24hours.TheUPSauto‐restartcanbe
canceledbypressingOFFswitchforthree(3)seconds.
AlarmSilence
TheAlarmmaybeturnedOFFbypushingtheONSwitchforapproximatelyone(1)secondin
theBackupMode.TheAlarmremainssilentunlessawarningorfaultconditionoccurs.
Test
UnderUtilityNormalcondition,pushtheONswitchforthree(3)secondstoexecutethe
BatterySelf‐testfunction.Whenthebatteryisnormal,itwillenterintoBatteryBackupMode
for10SecondsthenreturnbacktoUtilityMode.Ifthebattery’svoltageislow,theBattery
ReplacementLEDwillblinkforfive(5)secondsthenextinguishtostoptheself‐testprocedure.
Ifthebatteryisweakordead,theBatteryReplacementLEDwillsteadilyilluminate.
13ROCPOWER ‐SMARTOWERusermanual
CHAPTER5
ReplacingtheBattery
Note:Oncethebatteryisdisconnected,theloadsarenotprotectedfrompoweroutages.
WhentheBatteryReplacementRedLEDlightsup,theUPSshouldberechargedforat
least8~10hoursAfterrecharging,iftheRedLEDremainsunchanged,replacetheold
batterybyunscrewingtheEasySwappableBatterycover.ThenpushtheONswitchto
disabletheRedLED.Followthesteps1‐7toreplacetheoldbattery
STEP 1
STEP 2 STEP3
STEP 4
STEP 5
STEP 6
STEP 7
Recycling the Used Battery
Contactyourlocalrecyclingorhazardouswastecenterforinformationonthe
properdisposaloftheusedbatteries.
14ROCPOWER ‐SMARTOWERusermanual
CHAPTER6
LIMITED WARRANTY
ThisLimitedWarrantyisprovidedbyRocstorage,Inc.(hereinafter:Rocstor)fortheRocstor,
RocpowerandRocsecurelinesofproducts.
GeneralTerms
EXCEPTASEXPRESSLYSETFORTHINTHISLIMITEDWARRANTY,ROCSTORMAKESNOOTHER
WARRANTIESORCONDITIONS,EXPRESSORIMPLIED,INCLUDINGANYIMPLIEDWARRANTIES
OFMERCHANTABILITYANDFITNESSFORAPARTICULARPURPOSE.ROCSTOREXPRESSLY
DISCLAIMSALLWARRANTIESANDCONDITIONSNOTSTATEDINTHISLIMITEDWARRANTY.ANY
IMPLIEDWARRANTIESTHATMAYBEIMPOSEDBYLAWARELIMITEDINDURATIONTOTHE
LIMITEDWARRANTYPERIOD.SOMESTATESORCOUNTRIESDONOTALLOWALIMITATIONON
HOWLONGANIMPLIEDWARRANTYLASTSORTHEEXCLUSIONORLIMITATIONOFINCIDENTAL
ORCONSEQUENTIALDAMAGESFORCONSUMERPRODUCTS.INSUCHSTATESORCOUNTRIES,
SOMEEXCLUSIONSORLIMITATIONSOFTHISLIMITEDWARRANTYMAYNOTAPPLYTOYOU.
ThisLimitedWarrantyappliestotheRocstorbrandedhardwareproductssoldbyorleasedfrom
Rocstor,Inc.,itsworldwidesubsidiaries,affiliates,authorizedresellers,orcountrydistributors
(collectivelyreferredtointhisLimitedWarrantyas“Rocstor”).ThisLimitedWarrantyis
applicableinallcountriesandmaybeenforcedinanycountrywhereRocstororitsauthorized
serviceprovidersofferwarrantyservicesubjecttothetermsandconditionssetforthinthis
LimitedWarranty.However,warrantyserviceavailabilityandresponsetimesmayvaryfrom
countrytocountryandmayalsobesubjecttoregistrationrequirementsinthecountryof
purchase.
RocstorwarrantsthattheRocstorhardwareproductandalltheinternalcomponentsofthe
productthatyouhavepurchasedorleasedfromRocstorarefreefromdefectsinmaterialsor
workmanshipundernormaluseduringtheLimitedWarrantyPeriod.TheLimitedWarranty
PeriodstartsonthedateofpurchaseorleasefromRocstor.Yourdatedsalesordelivery
receipt,showingthedateofpurchaseorleaseoftheproduct,isyourproofofthepurchaseor
leasedate.Youmayberequiredtoprovideproofofpurchaseorleaseasaconditionof
receivingwarrantyservice.Youareentitledtowarrantyserviceaccordingtothetermsand
conditionsofthisdocumentifarepairtoyourRocstorbrandedhardwareisrequiredwithinthe
LimitedWarrantyPeriod.ThisLimitedWarrantyextendsonlytotheoriginalpurchaseror
lesseeofthisRocstorbrandedproductandisnottransferabletoanyonewhoobtains
ownershipoftheRocstorbrandedproductfromtheoriginalpurchaserorlessee.
Rocstorproductsaremanufacturedusingnewmaterialsornewandusedmaterialsequivalent
tonewinperformanceandreliability.Sparepartsmaybeneworequivalenttonew.Spare
partsarewarrantedtobefreefromdefectsinmaterialorworkmanshipforthirty(30)daysor
fortheremainderoftheLimitedWarrantyPeriodoftheRocstorhardwareproductinwhich
theyareinstalled,whicheverislonger.
15ROCPOWER ‐SMARTOWERusermanual
ThisLimitedWarrantyisprovidedbyRocstorforRocpowerlinesofproductsusedinthe
ordinarycourseofyourbusiness.
Descriptions,DrawingsandSpecifications
Rocstorproductswillsubstantiallyconformtothedescriptions,drawingsandspecifications
publishedbyRocstor.However,thedescriptions,drawingsandspecificationsarenot
warrantiesofperformanceandnotwarrantiesoffitnessforaparticularpurpose.The
descriptions,drawingsandspecificationsaresubjecttothislimitedwarranty.
Rocstor’sObligationundertheWarranty
DuringtheLimitedWarrantyPeriod,Rocstorwillrepairorreplacethedefectivecomponent
partsorthehardwareproduct.Allcomponentpartsorhardwareproductsremovedunderthis
LimitedWarrantybecomethepropertyofRocstor.Thereplacementpartorproducttakeson
eithertheLimitedWarrantystatusoftheremovedpartorproductorthethirty(30)daylimited
warrantyofthesparepart.IntheunlikelyeventthatyourRocstorproducthasarecurring
failure,Rocstor,atitsdiscretion,mayelecttoprovideyouwithareplacementunitofRocstor‘s
choosingthatisatleastequivalenttoyourRocstorbrandedproductinhardwareperformance.
Rocstorreservestherighttoelect,atitssolediscretion,togiveyouarefundofyourpurchase
priceorleasepayments(lessinterest)insteadofareplacement.Thisisyourexclusiveremedy
fordefectiveproducts.TheoriginalLimitedWarrantyisnotextendedwhentheproduct,ora
partoftheproduct,isrepairedorreplacedduringtheLimitedWarrantyperiod.
Rocstordoesnotwarrantthattheoperationofthisproductwillbeuninterruptedorerror‐free.
Rocstorisnotresponsiblefordamagethatoccursasaresultofyourfailuretofollowthe
instructionsthatcamewiththeRocstorbrandedproduct.
ThisLimitedWarrantydoesnotapplytoexpendableparts.ThisLimitedWarrantydoesnot
extendtoanyproductfromwhichtheserialnumberhasbeenremovedorthathasbeen
damagedorrendereddefective(a)asaresultofaccident,misuse,abuse,orotherexternal
causes;(b)asaresultofnormalwear;(c)byoperationoutsidetheusageparametersstatedin
theuserdocumentationthatshippedwiththeproductand/orpostedontheRocstorwebsite;
(d)bytheuseofpartsnotmanufacturedorsoldbyRocstor;or(e)bymodificationorserviceby
anyoneotherthan(i)Rocstor,(ii)aRocstorauthorizedserviceprovider,or(iii)yourown
installationofend‐userreplaceableRocstororRocstorapprovedpartsifavailableforyour
productintheservicingcountry.
ThesetermsandconditionsconstitutethecompleteandexclusiveLimitedWarrantyagreement
betweenRocstorandyouregardingtheRocstorbrandedproductyouhavepurchasedorleased.
Thesetermsandconditionssupersedeanyprioragreementsorrepresentationsincluding
representationsmadeinRocstorsalesliteratureoradvicegiventoyoubyRocstororanagent
oremployeeofRocstorthatmayhavebeenmadeinconnectionwithyourpurchaseorleaseof
theRocstorbrandedproduct.NochangetotheconditionsofthisLimitedWarrantyisvalid
unlessitismadeinwritingandsignedbyanauthorizedrepresentativeofRocstor.
16ROCPOWER ‐SMARTOWERusermanual
Buyer’sObligationundertheWarranty
Thepersonrequestingcoverageunderthiswarrantyshallprovethatheorsheistheoriginal
purchaseranddeclaresthattheproducthasnotbeensold,leased,barteredorotherwise
changedpossession.
ThebuyermustnotifyRocstorandshowproofofnotificationthroughanyreasonablemeans
ofcommunicationinwhichthereisacknowledgmentofreceipt.Seefullstreetaddress,email
addressandtollfreephonenumbersbelow.Thenotificationshallidentifyanydefect,
malfunctionornonconformitypromptlyupondiscovery.Rocstorwillacknowledgereceiptof
thecommunicationandissueaReturnMerchandiseAuthorization(RMA)code.Thebuyeris
obligatedtosecurelyandsafelypackagetheproduct,preferablyintheoriginalpacking
materials,WITHTHERMAcodeontheshippinglabel,anddeliverittogetherwithacopyof
theoriginalpurchasereceiptandadescriptionoftheproblemtotheRocstorhomeoffice.
BuyerisresponsiblefortheproductuntilitisreceivedbyRocstor.Itisrecommendedthatthe
productbeinsuredduringtransportation.
NOTICE:Theindividualusershouldtakecaretodetermine,priortouse,whetherthisdeviceis
suitable,adequateorsafefortheuseintended.Sinceindividualapplicationsaresubjectto
greatvariation,Rocstormakesnorepresentationorwarrantyastothesuitabilityorfitnessof
theseproductsforanyspecificapplication.
LimitationofDamages(Liability)
IFYOURROCSTORBRANDEDHARDWAREPRODUCTFAILSTOWORKASWARRANTEDABOVE,
THEORIGINALPURCHASER’SSOLEANDEXCLUSIVEREMEDYSHALLBEREPAIROR
REPLACEMENT.ROCSTOR‘SMAXIMUMLIABILITYUNDERTHISLIMITEDWARRANTYIS
EXPRESSLYLIMITEDTOTHELESSEROFTHEPRICEYOUHAVEPAIDFORTHEPRODUCTORTHE
COSTOFREPAIRORREPLACEMENTOFANYROCSTORHARDWARECOMPONENTSTHAT
MALFUNCTIONINCONDITIONSOFNORMALUSE.ROCSTORISNOTLIABILEFORANYDAMAGE
TOANYOTHERPRODUCTCONNECTEDTOAROCSTORPRODUCT.
LimitationonConsequentialDamages
ROCSTORISNOTLIABLEFORANYDAMAGESCAUSEDBYTHEPRODUCTORTHEFAILUREOFTHE
PRODUCTTOPERFORM,INCLUDINGANYLOSTPROFITSORSAVINGSORSPECIAL,INCIDENTAL,
CONSEQUENTIALORPUNITIVEDAMAGES.ROCSTORISNOTLIABLEFORANYCLAIMMADEBYA
THIRDPARTYORMADEBYYOUONBEHALFOFATHIRDPARTY.ROCSTORISNOTLIABILEFOR
ANYDAMAGETOANYOTHERPRODUCTCONNECTEDTOAROCSTORPRODUCT.
THISLIMITATIONOFLIABILITYAPPLIESTOANYCLAIMFORDAMAGESOREQUITABLERELIEF,
WHETHERATORTCLAIM(INCLUDINGNEGLIGENCEANDSTRICTPRODUCTLIABILITY),A
CONTRACTCLAIM,BREACHOFWARRANTYORANYOTHERCLAIM.THISLIMITATIONOF
LIABILITYCANNOTBEWAIVEDORAMENDEDBYANYPERSON.THISLIMITATIONOFLIABILITY
WILLBEEFFECTIVEEVENIFYOUHAVEADVISEDROCSTORORANAUTHORIZED
REPRESENTATIVEOFROCSTOROFTHEPOSSIBILITYOFANYSUCHDAMAGES.
17ROCPOWER ‐SMARTOWERusermanual
THISLIMITEDWARRANTYGIVESYOUSPECIFICLEGALRIGHTS.YOUMAYALSOHAVEOTHER
RIGHTSTHATMAYVARYFROMSTATETOSTATEORFROMCOUNTRYTOCOUNTRY.YOUARE
ADVISEDTOCONSULTAPPLICABLESTATEORCOUNTRYLAWSFORAFULLDETERMINATIONOF
YOURRIGHTS.
LimitationontheUseofAnyRocstor“Rocpower”Product
Theproductyoupurchasedwasnotdesignedfordirectorindirectpatientcareandtreatment.
Donotusethisproductwithanyequipmentusedtodirectlyorindirectlytreatorcarefora
patient.
CAUTIONIFDAMAGED
TheUPScontainssealed,non‐spillable,leadacidbatteries.TheUPSmustberecycledor
disposedofproperly.
Packagesthatarecrushed,puncturedortornsuchthatthecontentsarerevealedshouldbeset
asideinanisolatedareaandmustbeinspectedbyaqualifiedperson.Ifthepackageisnot
shippable,thecontentsshallbepromptlycollectedandsegregated.Immediatelycontactthe
cosignerorconsignee.
Disclaimer
Weacceptnoliabilityforanylossofdata,damagesandtheinabilityofRocstorproductsto
workwithanythirdpartyequipment.NorcanRocstoracceptanyliabilityorresponsibilityfor
softwareorthirdpartyhardwareproducts.
OptionsandSoftware
TheLimitedWarrantytermsandconditionsforRocstoroptionsareasindicatedintheLimited
WarrantyapplicabletoRocstoroptions.ROCSTORDOESNOTWARRANTYSOFTWARE
PRODUCTS,INCLUDINGANYSOFTWAREPRODUCTSORTHEOPERATINGSYSTEMPREINSTALLED
BYROCSTOR.Rocstor’sonlyobligationswithrespecttosoftwaredistributedbyRocstorunder
theRocstorbrandnamearesetforthintheapplicableend‐userlicenseorprogramlicense
agreement.Non‐Rocstorhardwareandsoftwareproductsareprovided“ASIS”andwithout
anyWarranty.However,non‐Rocstormanufacturers,suppliers,orpublishersmayprovidetheir
ownwarrantiesdirectlytoyou.
SoftwareTechnicalSupport
Softwaretechnicalsupportisdefinedasassistancewithquestionsandissuesaboutthe
softwarethatwaseitherpreinstalledbyRocstorontheRocstorbrandedproductorthatwas
includedwiththeRocstorbrandedproductatthetimeofyourpurchaseorleaseoftheproduct.
Technicalsupportforsoftwareisavailableforthefirstninety(90)daysfromdateofproduct
purchaseorlease.Yourdatedsalesordeliveryreceipt,showingthedateofpurchaseorlease
oftheproduct,isyourproofofthepurchaseorleasedate.Youmayberequiredtoprovide
proofofpurchaseorleaseasaconditionofreceivingsoftwaretechnicalsupport.
18ROCPOWER ‐SMARTOWERusermanual
Afterthefirstninety(90)days,technicalsupportforsoftwarethatwaseitherpreinstalledby
RocstorontheRocstorbrandedproductorincludedwiththeRocstorbrandedproductatthe
timeofyourpurchaseorleaseoftheproductisavailableforafee.
WARNING
Theindividualusershouldtakecaretodeterminepriortousewhetherthisdeviceissuitable,
adequateorsafefortheuseintended.Sinceindividualapplicationsaresubjecttogreat
variation,themanufacturer“Rocstor”makesnorepresentationorwarrantyastothe
suitabilityorfitnessofthesedevicesforanyspecificapplication.
LimitedWarrantyPeriod
ThelimitedwarrantyperiodforROCPOWERUPSproductsistwo(2)yearsPartsandLaboron
thechassisandone(1)yearPartsandLaboronthebatteries,whetherinsidethechassisor
providedseparately.Rocstorwarrantsthisequipment,whenproperlyappliedandoperated
withinspecifiedconditions,againstfaultymaterialsorworkmanshipforaperiodofone(1)year
fromthedateoforiginalpurchasebytheoriginalenduser.ThisLimitedWarrantyextendsonly
totheoriginalpurchaserorlesseeofthisRocstorbrandedproductandisnottransferable.For
equipmentsiteswithintheUnitedStatesandCanada,thislimitedwarrantycoversrepairor
replacementofdefectiveequipmentatthediscretionofRocstor.Repairwillbefromthe
nearestauthorizedservicecenter.Replacementpartsandwarrantylaborwillbeborneby
Rocstor.ForequipmentlocatedoutsideoftheUnitedStatesandCanada,Rocstor,Inc.only
coversfaultyparts.
Rocstorproductsrepairedorreplacedpursuanttothislimitedwarrantyshallbewarrantedfor
theunexpiredportionofthelimitedwarrantyapplyingtotheoriginalproduct.Thislimited
warrantyappliesonlytotheoriginalpurchaserwhomusthaveproperlyregisteredtheproduct
within10daysofpurchase.
CustomersinMexicomayobtainserviceunderthisLimitedWarrantyonlybydeliveringor
shippingtheproduct(withallshippingordeliverychargesprepaid)toanauthorizedservice
center.
TypesofLimitedWarrantyService
YourRocstorLimitedWarrantyconsistsofrepairorreplacementofdefectiveparts,identified
bytheRocstorSupportOrganizationas“pre‐failure.”
Carry‐inLimitedWarrantyServiceAvailableMonday–Friday
Underthetermsofcarry‐inservice,youmayberequiredtodeliveryourRocstorproducttothe
RocstorServiceCenteroranauthorizedservicelocationforwarrantyrepair.Youmustprepay
anyshippingcharges,insurance,taxes,ordutiesassociatedwithtransportationoftheproduct.
Youareresponsibleforinsuringanyproductshippedorreturnedforservice.Youassumerisk
oflossduringshipping.
ServiceUpgrades
19ROCPOWER ‐SMARTOWERusermanual
Rocstoroffersextracoverageforyourproduct.Forinformationonserviceupgrades,visit
www.Rocstor.com.Serviceupgradespurchasedinonecountryarenottransferabletoanother
country.
Manual–Disclaimer
Revisionstothismanualoccurperiodically.PleasegototheRocstorwebsite,www.rocstor.com
toobtainthemostcurrentversionoftheUserManual.Rocstorisnotresponsibleforany
errorsoromissionsorfortheresultsobtainedfromtheuseoftheinformationcontainedinthis
manual.Allinformationinthismanualisprovidedwithnoguaranteeofcompleteness,
accuracy,andwithoutwarrantyofanykind,expressorimplied,including,butnotlimitedto
warrantiesofthecompleteness,accuracy,orcurrencyofthisinformation,noritssuitabilityfor
anyparticularpurpose.
TECHNICAL SUPPORT INFORMATION
TechnicalSupport
AllRocstorproductsarebackedbyfreetelephonetechnicalsupportfortwo(2)yearsfromthe
dateofpurchase.PleaseregisteryourproductwithRocstor.Toregister,fillintheLimited
WarrantyRegistrationformintheSupporttabatwww.Rocstor.com.
Freetelephonetechnicalsupportisavailableweekdaysfrom9AMuntil6PMPacificStandard
Time.CustomersintheUnitedStatesandCanadacancalltoll‐free:(888)877‐8777;allothers
mustcall(818)449‐2000.
Whencallingforsupport,pleasehavetheproduct’sserialnumberandsystemhardware
informationavailable.
RocstorReplaceablePartsProgram
Whereavailable,theRocstorReplaceablePartsprogramshipsapprovedreplacementparts
directlytoyoutofulfillyourwarranty.Thiswillsaveconsiderablerepairtime.Afteryoucall
theRocstorTechnicalSupportCenterat888.877.8777,areplaceablepartcanbesentdirectly
toyou.Oncethepartarrives,calltheRocstorTechnicalSupportCenter.Atechnicianwillassist
youoverthephonetoensurethattheinstallationisquickandeasy.
LimitationontheUseofAnyRocstorProduct
Theproductyoupurchasedwasnotdesignedfordirectorindirectpatientcareandtreatment.
Donotusethisproductwithanyequipmentusedtodirectlyorindirectlytreatorcarefora
patient.
Trademarks Acknowledgements
©2008,Rocstorage,Inc;acknowledgesthefollowingtrademarksforcompanynamesorproductsmentioned
withintheRocstorsite,portalpagesandarticles/text/manuals:Rocstor,RocsecureandRocpowerareregistered
trademarksofRocstorage,Inc.Rocwave,Rocforce,Smartroc,Rocsafe…arethetrademarksofRocstorage,Inc.
"storeyourfuture","secureyourfuture"and“poweryourfuture”arethesloganmarksofRocstorage,Inc.
20ROCPOWER ‐SMARTOWERusermanual
Apple,theApplelogo,Mac,PowerMacintosh,FireWire,andMacPro,Leopard…aretrademarksofApple
Computer,Inc.intheUnitedStatesandothercountries.
Microsoft,MS‐DOS,WindowsCE,WindowsNT,Windows98,SoftWindows,Vista…areregisteredtrademarksof
MicrosoftCorporationintheUnitedStatesandothercountries.
Intel,Itanium,PentiumXXX,Celeron,andXeonMMX…areregisteredU.S.trademarksofIntelCorporationorits
subsidiariesintheUnitedStatesandothercountries.
NovelandisallrelatedmarksareregisteredtrademarksofNovell,Inc.intheUnitedStatesandothercountries.
JavaisaU.S.trademarkofSunMicrosystems,IncJavaTandallJava‐basedtrademarksandlogosaretrademarksor
registeredtrademarksofSunMicrosystems,Inc.intheU.S.andothercountries
NetscapeandNetscapeNavigatorareU.S.trademarksofNetscapeCommunicationsCorporation.
Oracle®isaregisteredU.S.trademarkofOracleCorporation,RedwoodCity,California.
Sun®,SunMicrosystems®,aretrademarksorregisteredtrademarksofSunMicrosystems,Inc.intheU.S.andother
countries.
UNIX®isaregisteredtrademarkofTheOpenGroup.
DigitalEquipment®istrademarksofDigitalEquipmentCorporation,registeredintheU.S.andothercountries.
SiliconGraphics®isaregisteredtrademarkofSiliconGraphics,Inc.registeredintheU.S.andothercountries.
IBM®istrademarksofInternationalBusinessMachinesCorporation,registeredintheU.S.andothercountries.
Xerox®isregisteredtrademarksofXeroxCorporation,registeredintheU.S.andothercountries.
Dell,theDelllogo,Dimension,Inspiron,Latitude,OptiPlex,PowerEdge,PowerConnect,PowerVault,SmartStepand
DellPrecisionaretrademarksofDellComputerCorporation,registeredintheU.S.andothercountries.
Allothernamesaretrademarksoftheirrespectivecompanies.
©2000‐2008
Copyrights
©2008Rocstorage,Inc.ThisManualisprotectedbyUnitedStatescopyrightlawandmaynot
bereproduced,distributed,transmitted,displayed,publishedorbroadcastwithouttheprior
writtenpermissionofRocstorage,Inc.Youmaynotalterorremoveanytrademark,copyrightor
othernoticefromcopiesofthisManual.
This manual suits for next models
4
Table of contents
Other rocpower UPS manuals
