rocpower SMARTROC User manual

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power your future℠
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       
SMARTROC
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BATTERYBANKINSTALLATION
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UserManual
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ROCPOWER ‐SMARTROC‐ BatteryBankInstallation 2
TABLEOFCONTENTS
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IMPORTANT SAFETY INSTRUCTIONS .....................................................................................................3
CHAPTER 1..................................................................................................................................................5
IntroductiontotheFrontandRearPanelsoftheUPS................................................................ 5
CHAPTER 2..................................................................................................................................................6
Unpacking .................................................................................................................................... 6
InstallationLocation .................................................................................................................... 6
StorageInstructions..................................................................................................................... 6
CHAPTER 3..................................................................................................................................................7
TowerInstallationInstructions.................................................................................................... 7
AccessoriesforTowerandRackMount .................................................................................... 11
CHAPTER 4................................................................................................................................................12
ReplacingtheBattery ................................................................................................................ 12
RecyclingtheUsedBattery........................................................................................................ 14
Specifications............................................................................................................................. 14
CHAPTER 5................................................................................................................................................15
LIMITEDWARRANTY.................................................................................................................. 15
TECHNICALSUPPORTINFORMATION........................................................................................ 20
TrademarksAcknowledgments ................................................................................................. 21
Copyrights.................................................................................................................................. 21
ContactInformation .................................................................................................................. 22
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ROCPOWER ‐SMARTROC‐ BatteryBankInstallation 3

IMPORTANTSAFETYINSTRUCTIONS
PLEASE,SAVETHESEINSTRUCTIONS
Thismanualcontainsimportantinstructionsthatshouldbefollowedduringunpacking,
installationandmaintenanceoftheUPSandbatteries.
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ImportantNotices
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• ToensuresafetyinallapplicationswhereaUPSishard‐wiredtotheelectricalsupply,the
connectionsbetweentheUPSandtheelectricalsupplyshouldbemadebyaqualified
electricalcontractor.
• ThoseUPSsystemssuppliedwithafactoryinputleadcanbesafelyconnectedtothewall
outletbythepurchaser.
• TheUPShasitsowninternalenergysource(battery).Shouldthebatterybeswitchedon
whennoACpowerisavailable,voltagewillbeattheoutputterminals.
• EnsurethattheACutilityoutletiscorrectlywiredandgrounded.
• EnsurethattheinputvoltageoftheUPSmatchesthesupplyvoltage.
• Useacertifiedinputpowercablewiththecorrectplugsandsocketsthatmatchesthe
voltagesystem.
• Donotopenthecaseastherearenoserviceablepartsinside.Openingthecasewillvoid
thewarranty.
• AnyattempttorepairtheUPSunitbysomeoneotherthananauthorizedtechnicianshall
voidthewarranty.
• ToeliminateoverheatingoftheUPS,keepallventilationopeningsfreefromobstruction,
anddonotstoreanythingontopoftheUPS.KeeptheUPS8inches(20cm)awayfromthe
wall.
• EnsuretheUPSisinstalledwithintheproperenvironmentasspecified(0‐40°Cor32‐40oF
and30‐90%non‐condensinghumidity).
• DonotinstalltheUPSindirectsunlight.Thewarrantymaybevoidifthebatteriesfail.
• InstalltheUPSindoorsasitisnotdesignedforoutdooruse.
• Dusty,corrosiveandsaltyenvironmentscandamagetheUPS.
• InstalltheUPSawayfromobjectswhichgiveoffexcessiveheatandareaswhichare
excessivelywet.
• Liquidsspilledand/orforeignobjectsdroppedintotheUPSwillvoidthewarranty.
• Thebatterywilldischargenaturallyifthesystemisunusedforanylengthoftime.
• TheUPSshouldberechargedevery2‐3monthsifunused.Ifthisisnotdone,thewarranty
willbevoid.WhentheUPSisusedregularly,thebatterieswillbeautomaticallyrecharged
andkeptintopcondition.
• ThisUPShasbeendesignedandconstructedtoprotectyourassetsfromthewiderangeof
poweraberrationsexperiencedonutilitypowerlines.Takecaretoinstallandmaintainthe
systemcorrectlybyyourlocaldistributor.

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ROCPOWER ‐SMARTROC‐ BatteryBankInstallation 4
• Intendedforinstallationinatemperaturecontrolledenvironment.
• Servicingofbatteriesshouldbeperformedorsupervisedbypersonsknowledgeableabout
batteriesandtherequiredprecautions.Keepunauthorizedpersonnelawayfrombatteries.
• Whenreplacingbatteries,replacewiththesamenumberandtype.
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CAUTION–DoNOTdisposeofbatteryorbatteriesinafire.Thebatterymayexplode.
CAUTION–DoNOTopenormutilatethebatteryorbatteries.Releasedelectrolyteisharmfulto
theskinandeyes.Itmaybetoxic.
CAUTION–RiskofElectricShock–DoNOTremovethecover.Therearenouserserviceable
parts.Referservicingtoqualifiedtechnicians.
CAUTION–RiskofElectricShock–ThebatterycircuitisnotisolatedfromAC.Hazardous
voltagemayexistbetweenthebatteryterminalsandground.Testbeforetouching.
CAUTION–Abatterycanpresentariskofelectricalshockandhighshortcircuitcurrent.
CAUTION–Keepchildrenawayfromthisproduct.
CAUTION–HEALTHCARE–THEUPSISNOTTOBEUSEDINPATIENTCAREAPPLICATIONS:The
Rocpowerproductyoupurchasedwasnotdesignedfordirectorindirectpatientcareand
treatment.DONOTusethisproductwithanyequipmentusedtodirectlyorindirectlytreat
orcareforapatient.
CAUTION–Topreventpersonalinjuryorpropertydamage,donotcarryormovetheUPSby
thehandleorthefrontcover.
CAUTION–TheUPSisdesignedtobeusedwithcomputerloadsonly.
CAUTION–DoNOTconnectalaserprintertotheUPSoutlets.
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TheFollowingprecautionsshouldbeobservedwhenworkingonbatteries:
• Removewatches,rings,orothermetalobjects.
• Usetoolswithinsulatedhandles.
• Wearrubberglovesandboots.
• Donotlaytoolsormetalpartsontopofbatteries.
• Disconnectchargingsourcepriortoconnectingordisconnectingbatteryterminals.
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WARNING:
• ThisisaClassA‐UPSProductinadomesticenvironment
• Thisproductmaycauseradiointerference.Shouldthisoccur,theusermaybe
requiredtotakeadditionalmeasures.
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ROCPOWER ‐SMARTROC‐ BatteryBankInstallation 5
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CHAPTER1
IntroductiontotheFrontandRearPanelsoftheUPS
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FrontandRearPanelDescriptions
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1.ScrewCoverToreplacebatteries,pleaseremovethescrewcovers
andscrews.
2.EXT.BAT.+/‐PlugthatconnectstheDCterminalofthe2nd(ornext)
batterybank.
3.UPSBAT.+/‐TotheUPSDCterminalorthenextbatterybank.
4.GroundingScrewToscrewtheGroundingwiretoUPSorthenext
batterybank.
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ROCPOWER ‐SMARTROC‐ BatteryBankInstallation 6
CHAPTER2
Unpacking
CAUTION:PleasebecarefulwhenliftingtheshippingcontainerortheUPS.Theseitemsare
heavy.Improperliftingormovementmaycausepersonalinjuriesorpropertydamage.
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• TaketheUPSoutofthepackingmaterial.Retainitforfutureuse.
• InspecttheUPSforanyobviousdamage.
• StandardpackageincludesaUserManual.
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InstallationLocation
Itisnecessarytoselectaproperenvironmenttoinstallthe
unitinordertominimizethepossibilityofdamagetothe
batterybankandextendthelifeofthebatteries.Please
followtheinstructionsbelow:
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1.Keepatleast20cm(8inches)clearancefromtherear
panelofthebatterybanktothewallorother
obstructions.
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2.Donotblocktheair‐flowtotheventilationopeningsof
theunit.
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3.Ensurethattheenvironmentalconditionsarein
accordancewiththeUPSspecificationstoavoid
overheatingandexcessivemoisture.
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4.Donotplacethebatterybankinadustyorcorrosiveenvironmentornearanyflammable
objects.
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5.Thisbatterybankisnotdesignedforoutdooruse.
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StorageInstructions
For extended storage through moderate climate (-15
to +30 °C / +5 to +86 °F), the batteries should be
charged for 12 hours every six (6) months by plugging
the UPS power cord into the wall outlet. Repeat this
every three (3) months in a high temperature (+30 to
+45 °C / +86 to +113 °F) environment.
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ROCPOWER ‐SMARTROC‐ BatteryBankInstallation 7
CHAPTER3
TowerInstallationInstructions
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Standaloneunit
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Step1
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Step2
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S2 A1 A2
A3
A4

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ROCPOWER ‐SMARTROC‐ BatteryBankInstallation 8
UsewithUPS
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Step1
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Step2
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A
5
S1

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ROCPOWER ‐SMARTROC‐ BatteryBankInstallation 9
RackMountinstallation
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Step1
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Step2
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S3S3 B1 B2 S4

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ROCPOWER ‐SMARTROC‐ BatteryBankInstallation 10
Step3
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Step4
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ROCPOWER ‐SMARTROC‐ BatteryBankInstallation 11
ConnectDCCable
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AccessoriesforTowerandRackMount
UPS
FirstBatteryBankSecondBatteryBank
A1 A2 A3 A4
Optional
A5
2 pcs 4 pcs 16 pcs 6 pcs
S1 S2 S3 S4
B1 B2
Optional
2 pcs 2 pcs
1 pcs1 pcs1 pcs4 pcs4 pcs

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ROCPOWER ‐SMARTROC‐ BatteryBankInstallation 12
CHAPTER4
ReplacingtheBattery
CAUTION:UnplugtheUPSfromtheelectricaloutletBEFOREattemptingtoreplacethe
batteries.
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Note:Oncethebatteryisdisconnected,theloadsarenotprotectedfrompoweroutages.
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Step1
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Step2
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ROCPOWER ‐SMARTROC‐ BatteryBankInstallation 13
Step3
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Step4

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ROCPOWER ‐SMARTROC‐ BatteryBankInstallation 14
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RecyclingtheUsedBattery
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Contactyourlocalrecyclingorhazardouswastecenterforinformationonthe
properdisposaloftheusedbatteries.
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Specifications
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UPSSmartroc
1,000VA
Smartroc
1,500VA
Smartroc
2,000VA&
2,200VA
Smartroc
3,000VA
BatteryBank
PartNumber****
Nominal
System
Voltage
24V24V48V48V
Connector
colorRed（＋），Black（－）Gray（＋），Black（－）
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Pleaserefertowww.ROCPOWER.comwebsiteforthelatestupdatesorcall8888777716
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ROCPOWER ‐SMARTROC‐ BatteryBankInstallation 15
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CHAPTER5
LIMITEDWARRANTY
ThisLimitedWarrantyisprovidedbyRocstorage,Inc.(hereinafter:Rocstor)fortheRocstor,
RocpowerandRocsecurelinesofproducts.

GeneralTerms
EXCEPTASEXPRESSLYSETFORTHINTHISLIMITEDWARRANTY,ROCSTORMAKESNOOTHER
WARRANTIESORCONDITIONS,EXPRESSORIMPLIED,INCLUDINGANYIMPLIEDWARRANTIES
OFMERCHANTABILITYANDFITNESSFORAPARTICULARPURPOSE.ROCSTOREXPRESSLY
DISCLAIMSALLWARRANTIESANDCONDITIONSNOTSTATEDINTHISLIMITEDWARRANTY.ANY
IMPLIEDWARRANTIESTHATMAYBEIMPOSEDBYLAWARELIMITEDINDURATIONTOTHE
LIMITEDWARRANTYPERIOD.SOMESTATESORCOUNTRIESDONOTALLOWALIMITATIONON
HOWLONGANIMPLIEDWARRANTYLASTSORTHEEXCLUSIONORLIMITATIONOFINCIDENTAL
ORCONSEQUENTIALDAMAGESFORCONSUMERPRODUCTS.INSUCHSTATESORCOUNTRIES,
SOMEEXCLUSIONSORLIMITATIONSOFTHISLIMITEDWARRANTYMAYNOTAPPLYTOYOU.

ThisLimitedWarrantyappliestotheRocstorbrandedhardwareproductssoldbyorleasedfrom
Rocstor,Inc.,itsworldwidesubsidiaries,affiliates,authorizedresellers,orcountrydistributors
(collectivelyreferredtointhisLimitedWarrantyas“Rocstor”).ThisLimitedWarrantyis
applicableinallcountriesandmaybeenforcedinanycountrywhereRocstororitsauthorized
serviceprovidersofferwarrantyservicesubjecttothetermsandconditionssetforthinthis
LimitedWarranty.However,warrantyserviceavailabilityandresponsetimesmayvaryfrom
countrytocountryandmayalsobesubjecttoregistrationrequirementsinthecountryof
purchase.

RocstorwarrantsthattheRocstorhardwareproductandalltheinternalcomponentsofthe
productthatyouhavepurchasedorleasedfromRocstorarefreefromdefectsinmaterialsor
workmanshipundernormaluseduringtheLimitedWarrantyPeriod.TheLimitedWarranty
PeriodstartsonthedateofpurchaseorleasefromRocstor.Yourdatedsalesordelivery
receipt,showingthedateofpurchaseorleaseoftheproduct,isyourproofofthepurchaseor
leasedate.Youmayberequiredtoprovideproofofpurchaseorleaseasaconditionof
receivingwarrantyservice.Youareentitledtowarrantyserviceaccordingtothetermsand
conditionsofthisdocumentifarepairtoyourRocstorbrandedhardwareisrequiredwithinthe
LimitedWarrantyPeriod.ThisLimitedWarrantyextendsonlytotheoriginalpurchaseror
lesseeofthisRocstorbrandedproductandisnottransferabletoanyonewhoobtains
ownershipoftheRocstorbrandedproductfromtheoriginalpurchaserorlessee.

Rocstorproductsaremanufacturedusingnewmaterialsornewandusedmaterialsequivalent
tonewinperformanceandreliability.Sparepartsmaybeneworequivalenttonew.Spare
partsarewarrantedtobefreefromdefectsinmaterialorworkmanshipforthirty(30)daysor


ROCPOWER ‐SMARTROC‐ BatteryBankInstallation 16
fortheremainderoftheLimitedWarrantyPeriodoftheRocstorhardwareproductinwhich
theyareinstalled,whicheverislonger.
ThisLimitedWarrantyisprovidedbyRocstorforRocpowerlinesofproductsusedinthe
ordinarycourseofyourbusiness.

Descriptions,DrawingsandSpecifications
Rocstorproductswillsubstantiallyconformtothedescriptions,drawingsandspecifications
publishedbyRocstor.However,thedescriptions,drawingsandspecificationsarenot
warrantiesofperformanceandnotwarrantiesoffitnessforaparticularpurpose.The
descriptions,drawingsandspecificationsaresubjecttothislimitedwarranty.

Rocstor’sObligationundertheWarranty
DuringtheLimitedWarrantyPeriod,Rocstorwillrepairorreplacethedefectivecomponent
partsorthehardwareproduct.Allcomponentpartsorhardwareproductsremovedunderthis
LimitedWarrantybecomethepropertyofRocstor.Thereplacementpartorproducttakeson
eithertheLimitedWarrantystatusoftheremovedpartorproductorthethirty(30)daylimited
warrantyofthesparepart.IntheunlikelyeventthatyourRocstorproducthasarecurring
failure,Rocstor,atitsdiscretion,mayelecttoprovideyouwithareplacementunitofRocstor‘s
choosingthatisatleastequivalenttoyourRocstorbrandedproductinhardwareperformance.
Rocstorreservestherighttoelect,atitssolediscretion,togiveyouarefundofyourpurchase
priceorleasepayments(lessinterest)insteadofareplacement.Thisisyourexclusiveremedy
fordefectiveproducts.TheoriginalLimitedWarrantyisnotextendedwhentheproduct,ora
partoftheproduct,isrepairedorreplacedduringtheLimitedWarrantyperiod.

Rocstordoesnotwarrantthattheoperationofthisproductwillbeuninterruptedorerror‐free.
Rocstorisnotresponsiblefordamagethatoccursasaresultofyourfailuretofollowthe
instructionsthatcamewiththeRocstorbrandedproduct.

ThisLimitedWarrantydoesnotapplytoexpendableparts.ThisLimitedWarrantydoesnot
extendtoanyproductfromwhichtheserialnumberhasbeenremovedorthathasbeen
damagedorrendereddefective(a)asaresultofaccident,misuse,abuse,orotherexternal
causes;(b)asaresultofnormalwear;(c)byoperationoutsidetheusageparametersstatedin
theuserdocumentationthatshippedwiththeproductand/orpostedontheRocstorwebsite;
(d)bytheuseofpartsnotmanufacturedorsoldbyRocstor;or(e)bymodificationorserviceby
anyoneotherthan(i)Rocstor,(ii)aRocstorauthorizedserviceprovider,or(iii)yourown
installationofend‐userreplaceableRocstororRocstorapprovedpartsifavailableforyour
productintheservicingcountry.

ThesetermsandconditionsconstitutethecompleteandexclusiveLimitedWarrantyagreement
betweenRocstorandyouregardingtheRocstorbrandedproductyouhavepurchasedorleased.
Thesetermsandconditionssupersedeanyprioragreementsorrepresentationsincluding
representationsmadeinRocstorsalesliteratureoradvicegiventoyoubyRocstororanagent
oremployeeofRocstorthatmayhavebeenmadeinconnectionwithyourpurchaseorleaseof


ROCPOWER ‐SMARTROC‐ BatteryBankInstallation 17
theRocstorbrandedproduct.NochangetotheconditionsofthisLimitedWarrantyisvalid
unlessitismadeinwritingandsignedbyanauthorizedrepresentativeofRocstor.

Buyer’sObligationundertheWarranty
Thepersonrequestingcoverageunderthiswarrantyshallprovethatheorsheistheoriginal
purchaseranddeclaresthattheproducthasnotbeensold,leased,barteredorotherwise
changedpossession.

ThebuyermustnotifyRocstorandshowproofofnotificationthroughanyreasonablemeans
ofcommunicationinwhichthereisacknowledgmentofreceipt.Seefullstreetaddress,email
addressandtollfreephonenumbersbelow.Thenotificationshallidentifyanydefect,
malfunctionornonconformitypromptlyupondiscovery.Rocstorwillacknowledgereceiptof
thecommunicationandissueaReturnMerchandiseAuthorization(RMA)code.Thebuyeris
obligatedtosecurelyandsafelypackagetheproduct,preferablyintheoriginalpacking
materials,WITHTHERMAcodeontheshippinglabel,anddeliverittogetherwithacopyof
theoriginalpurchasereceiptandadescriptionoftheproblemtotheRocstorhomeoffice.
BuyerisresponsiblefortheproductuntilitisreceivedbyRocstor.Itisrecommendedthatthe
productbeinsuredduringtransportation.

NOTICE:Theindividualusershouldtakecaretodetermine,priortouse,whetherthisdeviceis
suitable,adequateorsafefortheuseintended.Sinceindividualapplicationsaresubjectto
greatvariation,Rocstormakesnorepresentationorwarrantyastothesuitabilityorfitnessof
theseproductsforanyspecificapplication.

LimitationofDamages(Liability)
IFYOURROCSTORBRANDEDHARDWAREPRODUCTFAILSTOWORKASWARRANTEDABOVE,
THEORIGINALPURCHASER’SSOLEANDEXCLUSIVEREMEDYSHALLBEREPAIROR
REPLACEMENT.ROCSTOR‘SMAXIMUMLIABILITYUNDERTHISLIMITEDWARRANTYIS
EXPRESSLYLIMITEDTOTHELESSEROFTHEPRICEYOUHAVEPAIDFORTHEPRODUCTORTHE
COSTOFREPAIRORREPLACEMENTOFANYROCSTORHARDWARECOMPONENTSTHAT
MALFUNCTIONINCONDITIONSOFNORMALUSE.ROCSTORISNOTLIABILEFORANYDAMAGE
TOANYOTHERPRODUCTCONNECTEDTOAROCSTORPRODUCT.

LimitationonConsequentialDamages
ROCSTORISNOTLIABLEFORANYDAMAGESCAUSEDBYTHEPRODUCTORTHEFAILUREOFTHE
PRODUCTTOPERFORM,INCLUDINGANYLOSTPROFITSORSAVINGSORSPECIAL,INCIDENTAL,
CONSEQUENTIALORPUNITIVEDAMAGES.ROCSTORISNOTLIABLEFORANYCLAIMMADEBYA
THIRDPARTYORMADEBYYOUONBEHALFOFATHIRDPARTY.ROCSTORISNOTLIABILEFOR
ANYDAMAGETOANYOTHERPRODUCTCONNECTEDTOAROCSTORPRODUCT.

THISLIMITATIONOFLIABILITYAPPLIESTOANYCLAIMFORDAMAGESOREQUITABLERELIEF,
WHETHERATORTCLAIM(INCLUDINGNEGLIGENCEANDSTRICTPRODUCTLIABILITY),A
CONTRACTCLAIM,BREACHOFWARRANTYORANYOTHERCLAIM.THISLIMITATIONOF
LIABILITYCANNOTBEWAIVEDORAMENDEDBYANYPERSON.THISLIMITATIONOFLIABILITY

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ROCPOWER ‐SMARTROC‐ BatteryBankInstallation 18
WILLBEEFFECTIVEEVENIFYOUHAVEADVISEDROCSTORORANAUTHORIZED
REPRESENTATIVEOFROCSTOROFTHEPOSSIBILITYOFANYSUCHDAMAGES.

THISLIMITEDWARRANTYGIVESYOUSPECIFICLEGALRIGHTS.YOUMAYALSOHAVEOTHER
RIGHTSTHATMAYVARYFROMSTATETOSTATEORFROMCOUNTRYTOCOUNTRY.YOUARE
ADVISEDTOCONSULTAPPLICABLESTATEORCOUNTRYLAWSFORAFULLDETERMINATIONOF
YOURRIGHTS.

LimitationontheUseofAnyRocstor“Rocpower”Product
Theproductyoupurchasedwasnotdesignedfordirectorindirectpatientcareandtreatment.
Donotusethisproductwithanyequipmentusedtodirectlyorindirectlytreatorcarefora
patient.

CAUTIONIFDAMAGED
TheUPScontainssealed,non‐spillable,leadacidbatteries.TheUPSmustberecycledor
disposedofproperly.

Packagesthatarecrushed,puncturedortornsuchthatthecontentsarerevealedshouldbeset
asideinanisolatedareaandmustbeinspectedbyaqualifiedperson.Ifthepackageisnot
shippable,thecontentsshallbepromptlycollectedandsegregated.Immediatelycontactthe
cosignerorconsignee.

Disclaimer
Weacceptnoliabilityforanylossofdata,damagesandtheinabilityofRocstorproductsto
workwithanythirdpartyequipment.NorcanRocstoracceptanyliabilityorresponsibilityfor
softwareorthirdpartyhardwareproducts.

OptionsandSoftware
TheLimitedWarrantytermsandconditionsforRocstoroptionsareasindicatedintheLimited
WarrantyapplicabletoRocstoroptions.ROCSTORDOESNOTWARRANTYSOFTWARE
PRODUCTS,INCLUDINGANYSOFTWAREPRODUCTSORTHEOPERATINGSYSTEMPREINSTALLED
BYROCSTOR.Rocstor’sonlyobligationswithrespecttosoftwaredistributedbyRocstorunder
theRocstorbrandnamearesetforthintheapplicableend‐userlicenseorprogramlicense
agreement.Non‐Rocstorhardwareandsoftwareproductsareprovided“ASIS”andwithout
anyWarranty.However,non‐Rocstormanufacturers,suppliers,orpublishersmayprovidetheir
ownwarrantiesdirectlytoyou.

SoftwareTechnicalSupport
Softwaretechnicalsupportisdefinedasassistancewithquestionsandissuesaboutthe
softwarethatwaseitherpreinstalledbyRocstorontheRocstorbrandedproductorthatwas
includedwiththeRocstorbrandedproductatthetimeofyourpurchaseorleaseoftheproduct.
Technicalsupportforsoftwareisavailableforthefirstninety(90)daysfromdateofproduct
purchaseorlease.Yourdatedsalesordeliveryreceipt,showingthedateofpurchaseorlease


ROCPOWER ‐SMARTROC‐ BatteryBankInstallation 19
oftheproduct,isyourproofofthepurchaseorleasedate.Youmayberequiredtoprovide
proofofpurchaseorleaseasaconditionofreceivingsoftwaretechnicalsupport.
Afterthefirstninety(90)days,technicalsupportforsoftwarethatwaseitherpreinstalledby
RocstorontheRocstorbrandedproductorincludedwiththeRocstorbrandedproductatthe
timeofyourpurchaseorleaseoftheproductisavailableforafee.
WARNING
Theindividualusershouldtakecaretodeterminepriortousewhetherthisdeviceissuitable,
adequateorsafefortheuseintended.Sinceindividualapplicationsaresubjecttogreat
variation,themanufacturer“Rocstor”makesnorepresentationorwarrantyastothesuitability
orfitnessofthesedevicesforanyspecificapplication.

LimitedWarrantyPeriod
ThelimitedwarrantyperiodforROCPOWERUPSproductsistwo(2)yearsPartsandLaboron
thechassisandone(1)yearPartsandLaboronthebatteries,whetherinsidethechassisor
providedseparately.Rocstorwarrantsthisequipment,whenproperlyappliedandoperated
withinspecifiedconditions,againstfaultymaterialsorworkmanshipforaperiodofone(1)year
fromthedateoforiginalpurchasebytheoriginalenduser.ThisLimitedWarrantyextendsonly
totheoriginalpurchaserorlesseeofthisRocstorbrandedproductandisnottransferable.For
equipmentsiteswithintheUnitedStatesandCanada,thislimitedwarrantycoversrepairor
replacementofdefectiveequipmentatthediscretionofRocstor.Repairwillbefromthe
nearestauthorizedservicecenter.Replacementpartsandwarrantylaborwillbeborneby
Rocstor.ForequipmentlocatedoutsideoftheUnitedStatesandCanada,Rocstor,Inc.only
coversfaultyparts.Rocstorproductsrepairedorreplacedpursuanttothislimitedwarranty
shallbewarrantedfortheunexpiredportionofthelimitedwarrantyapplyingtotheoriginal
product.Thislimitedwarrantyappliesonlytotheoriginalpurchaserwhomusthaveproperly
registeredtheproductwithin10daysofpurchase.

CustomersinMexicomayobtainserviceunderthisLimitedWarrantyonlybydeliveringor
shippingtheproduct(withallshippingordeliverychargesprepaid)toanauthorizedservice
center.

TypesofLimitedWarrantyService
YourRocstorLimitedWarrantyconsistsofrepairorreplacementofdefectiveparts,identified
bytheRocstorSupportOrganizationas“pre‐failure.”

Carry‐inLimitedWarrantyServiceAvailableMonday–Friday
Underthetermsofcarry‐inservice,youmayberequiredtodeliveryourRocstorproducttothe
RocstorServiceCenteroranauthorizedservicelocationforwarrantyrepair.Youmustprepay
anyshippingcharges,insurance,taxes,ordutiesassociatedwithtransportationoftheproduct.
Youareresponsibleforinsuringanyproductshippedorreturnedforservice.Youassumerisk
oflossduringshipping.



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ROCPOWER ‐SMARTROC‐ BatteryBankInstallation 20
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
ServiceUpgrades
Rocstoroffersextracoverageforyourproduct.Forinformationonserviceupgrades,visit
www.Rocstor.com.Serviceupgradespurchasedinonecountryarenottransferabletoanother
country.

Manual–Disclaimer
Revisionstothismanualoccurperiodically.PleasegototheRocstorwebsite,www.rocstor.com
toobtainthemostcurrentversionoftheUserManual.Rocstorisnotresponsibleforany
errorsoromissionsorfortheresultsobtainedfromtheuseoftheinformationcontainedinthis
manual.Allinformationinthismanualisprovidedwithnoguaranteeofcompleteness,
accuracy,andwithoutwarrantyofanykind,expressorimplied,including,butnotlimitedto
warrantiesofthecompleteness,accuracy,orcurrencyofthisinformation,noritssuitabilityfor
anyparticularpurpose.



TECHNICALSUPPORTINFORMATION
TechnicalSupport
AllRocstorproductsarebackedbyfreetelephonetechnicalsupportfortwo(2)yearsfromthe
dateofpurchase.PleaseregisteryourproductwithRocstor.Toregister,fillintheLimited
WarrantyRegistrationformintheSupporttabatwww.Rocstor.com.

Freetelephonetechnicalsupportisavailableweekdaysfrom9AMuntil6PMPacificStandard
Time.CustomersintheUnitedStatesandCanadacancalltoll‐free:(888)877‐8777;allothers
mustcall(818)449‐2000.

Whencallingforsupport,pleasehavetheproduct’sserialnumberandsystemhardware
informationavailable.

RocstorReplaceablePartsProgram
Whereavailable,theRocstorReplaceablePartsprogramshipsapprovedreplacementparts
directlytoyoutofulfillyourwarranty.Thiswillsaveconsiderablerepairtime.Afteryoucall
theRocstorTechnicalSupportCenterat888.877.8777,areplaceablepartcanbesentdirectly
toyou.Oncethepartarrives,calltheRocstorTechnicalSupportCenter.Atechnicianwillassist
youoverthephonetoensurethattheinstallationisquickandeasy.

LimitationontheUseofAnyRocstorProduct
Theproductyoupurchasedwasnotdesignedfordirectorindirectpatientcareandtreatment.
Donotusethisproductwithanyequipmentusedtodirectlyorindirectlytreatorcarefora
patient.