rocpower PRESTIGE 1 User manual

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PRESTIGE
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HighFrequencyOn‐LineUPS
UserManual
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1,000VA
2,000VA
3,000VA
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ROCPOWER
–
PRESTIGE‐ usermanual 2
TableofContents
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IMPORTANTSAFETYINSTRUCTIONS ..................................................3
CHAPTER1 .........................................................................................5
FrontDisplayPanelExplanation.........................................................5
RearPanelExplanation.......................................................................7
CommunicationPortExplanation ......................................................8
TheRS232InterfaceSettings..............................................................8
ThePinAssignmentsofTrueRS232Type ..........................................9
CHAPTER2 .......................................................................................10
Unpacking.........................................................................................10
InstallationLocation .........................................................................10
StorageInstructions .........................................................................11
CHAPTER3 .......................................................................................12
Setup…..............................................................................................12
OperationTestandInstallationInstruction .....................................12
CHAPTER4 .......................................................................................13
ProductIntroduction........................................................................13
SNMPSlot .........................................................................................13
CHAPTER5 .......................................................................................14
HowtheUPSWorks .........................................................................14
WhenUtilityisNormal–Figure1 ....................................................14
UtilityFailureandRecovery–Figures2and3.................................14
OverloadCondition–Figure4..........................................................15
AbnormalOutputCondition–Figure5............................................15
CHAPTER6 .......................................................................................17
Troubleshooting ...............................................................................17
Maintenance.....................................................................................18
CHAPTER7 .......................................................................................19
Communication ................................................................................19
HardwareInstallation.......................................................................19
SoftwareInstallation ........................................................................19
CHAPTER8 .......................................................................................20
Specifications....................................................................................20
RecyclingtheUsedBattery ..............................................................22
CHAPTER9 .......................................................................................23
LIMITEDWARRANTY.........................................................................23
TECHNICALSUPPORTINFORMATION ..............................................28
TrademarksAcknowledgements......................................................29
Copyrights.........................................................................................29
ContactInformation .........................................................................30
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2

ROCPOWER
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PRESTIGE‐ usermanual 3
IMPORTANTSAFETYINSTRUCTIONS
PLEASE,SAVETHESEINSTRUCTIONS
Thismanualcontainsimportantinstructionsthatshouldbefollowedduringunpacking,
installationandmaintenanceoftheUPSandbatteries.
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ImportantNotices
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• ToensuresafetyinallapplicationswhereaUPSishard‐wiredtotheelectricalsupply,the
connectionsbetweentheUPSandtheelectricalsupplyshouldbemadebyaqualified
electricalcontractor.
• ThoseUPSsystemssuppliedwithafactoryinputleadcanbesafelyconnectedtothewall
outletbythepurchaser.
• TheUPShasitsowninternalenergysource(battery).Shouldthebatterybeswitchedon
whennoACpowerisavailable,voltagewillbeattheoutputterminals.
• EnsurethattheACutilityoutletiscorrectlywiredandgrounded.
• EnsurethattheinputvoltageoftheUPSmatchesthesupplyvoltage.
• Useacertifiedinputpowercablewiththecorrectplugsandsocketsthatmatchesthe
voltagesystem.
• Donotopenthecaseastherearenoserviceablepartsinside.Openingthecasewillvoid
thewarranty.
• AnyattempttorepairtheUPSunitbysomeoneotherthananauthorizedtechnicianshall
voidthewarranty.
• ToeliminateoverheatingoftheUPS,keepallventilationopeningsfreefromobstruction,
anddonotstoreanythingontopoftheUPS.KeeptheUPS8inches(20cm)awayfromthe
wall.
• EnsuretheUPSisinstalledwithintheproperenvironmentasspecified(0‐40°Cor32‐40oF
and30‐90%non‐condensinghumidity).
• DonotinstalltheUPSindirectsunlight.Thewarrantymaybevoidifthebatteriesfail.
• InstalltheUPSindoorsasitisnotdesignedforoutdooruse.
• Dusty,corrosiveandsaltyenvironmentscandamagetheUPS.
• InstalltheUPSawayfromobjectswhichgiveoffexcessiveheatandareaswhichare
excessivelywet.
• Liquidsspilledand/orforeignobjectsdroppedintotheUPSwillvoidthewarranty.
• Thebatterywilldischargenaturallyifthesystemisunusedforanylengthoftime.
• TheUPSshouldberechargedevery2‐3monthsifunused.Ifthisisnotdone,thewarranty
willbevoid.WhentheUPSisusedregularly,thebatterieswillbeautomaticallyrecharged
andkeptintopcondition.
• ThisUPShasbeendesignedandconstructedtoprotectyourassetsfromthewiderangeof
poweraberrationsexperiencedonutilitypowerlines.Takecaretoinstallandmaintainthe
systemcorrectlybyyourlocaldistributor.
• Intendedforinstallationinatemperaturecontrolledenvironment.

ROCPOWER
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PRESTIGE‐ usermanual 4
• Servicingofbatteriesshouldbeperformedorsupervisedbypersonsknowledgeableabout
batteriesandtherequiredprecautions.Keepunauthorizedpersonnelawayfrombatteries.
• Whenreplacingbatteries,replacewiththesamenumberandtype.
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CAUTION–DoNOTdisposeofbatteryorbatteriesinafire.Thebatterymayexplode.
CAUTION–DoNOTopenormutilatethebatteryorbatteries.Releasedelectrolyteisharmfulto
theskinandeyes.Itmaybetoxic.
CAUTION–RiskofElectricShock–DoNOTremovethecover.Therearenouserserviceable
parts.Referservicingtoqualifiedtechnicians.
CAUTION–RiskofElectricShock–ThebatterycircuitisNOTisolatedfromAC.Hazardous
voltagemayexistbetweenthebatteryterminalsandground.Testbeforetouching.
CAUTION–Abatterycanpresentariskofelectricalshockandhighshortcircuitcurrent.
CAUTION–Keepchildrenawayfromthisproduct.
CAUTION–HEALTHCARE–THEUPSISNOTTOBEUSEDINPATIENTCAREAPPLICATIONS:The
Rocpowerproductyoupurchasedwasnotdesignedfordirectorindirectpatientcareand
treatment.DONOTusethisproductwithanyequipmentusedtodirectlyorindirectlytreat
orcareforapatient.
CAUTION–Topreventpersonalinjuryorpropertydamage,donotcarryormovetheUPSby
thehandleorthefrontcover.
CAUTION–TheUPSisdesignedtobeusedwithcomputerloadsonly.
CAUTION–DoNOTconnectalaserprintertotheUPSoutlets.
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TheFollowingprecautionsshouldbeobservedwhenworkingonbatteries:
• Removewatches,rings,orothermetalobjects.
• Usetoolswithinsulatedhandles.
• Wearrubberglovesandboots.
• Donotlaytoolsormetalpartsontopofbatteries.
• Disconnectchargingsourcepriortoconnectingordisconnectingbatteryterminals.
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WARNING:
• ThisisaClassA‐UPSProductinadomesticenvironment
• Thisproductmaycauseradiointerference.Shouldthisoccur,theusermaybe
requiredtotakeadditionalmeasures.
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CAUTION–Toreducetheriskoffire,connectonlytoacircuitprovidedwith20amperes
maximumbranchcircuitover‐currentprotectioninaccordancewiththeNational
ElectricCode,ANSI/NFPA70.(For1KVAand2KVAmodels)
CAUTION–Toreducetheriskoffire,connectonlytoacircuitprovidedwith30amperes
maximumbranchcircuitover‐currentprotectioninaccordancewiththenational
electriccode,ANSI/NFPA70.(For3KVAmodel)
CAUTION‐TodisconnectloadsfromtheUPS,pleaseinstallasuitableexternalpowerswitchor
breakerbetweenUPSoutputandloads.

ROCPOWER
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PRESTIGE‐ usermanual 5
CHAPTER1
FrontDisplayPanelExplanation
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ROCPOWER
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PRESTIGE‐ usermanual 6
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1.MainSwitchThisiscontroltheON/OFFoftheUPS
2.SelfTestOKLEDGreenLEDlightsupifselftestisO.K.
3.Test/Silencea.Tosilencealarmbypressingthebutton.
b.1.ForStandardUnit
ToexecutetheselftestoftheUPSbypressingthe
buttonover10sec.
b.2.ForUnitwithManualBypassfunction
(Specialmodel)
Topressthebuttonover5seconds,theUPSwillbe
switchedtoBypassModeandviceversa.
c.ToillustratethepercentageofoutputloadlevelatAC
Mode,andthebatteryenergylevelatBackupModeby
pressingthebutton.
4.FaultLEDRedLEDlightsupifUPSisfaulty.
5.BypassLEDAmberLEDlightsupwhenUPSisinBypassMode.
6.UtilityLEDa.ACnormal:GreenLEDlightsup.
b.100%forload&batterylevel
7.InverterLEDa.InverterOn:GreenLEDlightsup
b.75%forload&batterylevel.
8.BatterylowLEDa.Batterylow:RedLEDlightsup
b.50%forload&batterylevel
9.OverloadLEDa.Overloadcondition:RedLEDlightsup
b.25%forload&batterylevel.
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ROCPOWER
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PRESTIGE‐ usermanual 7
RearPanelExplanation
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120V
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5
7
1
2
3
4
4
7
1
2
5
3
4
71
5
3
2
1KVa 2KVa 3KVa
86
86 86

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PRESTIGE‐ usermanual 8
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1) ACInletThisistobeconnectedwithanACpowercordforplugginginto
thewallreceptacle.
Thisistodisconnectlineinputtoprotectapplicationfrom
Outputoverloadorshortcircuit.
Fuse/BreakerRatingfor120Vac/230Vacsystems
1KVA2KVA3KVA
2)ACInput
Fuse/
Breaker
120Vac:20A/250V
230Vac:10A/250V
120Vac:25A/250V
230Vac:20A/250V
120Vac:50A/250V
230Vac:25A/250V
3)External
Battery
Terminal
Thisisabatteryterminaltobeconnectedwithadditionalbattery
banksforlongerbackuptimepurpose.Onlyaqualifiedtechnician
ispermittedtoprocesstheinstallation.
ThisistobepluggedbythedevicesbeingprotectedbytheUPS.
Sockettype1KVA2KVA3KVA
NEMA
5‐15R4pcs4pcs6pcs
4)ACOutlet
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For120Vac
System
NEMA
5‐20RN/A2pcs2pcs
5) SNMPSlotItisanoptionalfeatureusedforSNMPcard.PleaseReferto
Chapter3.5forhardwareinstallation.
6)ComPortThisisaninterfacetosendsignalstoandreceivesignalsfromthe
computer.Optionalcomputersoftwaremayberequired.Please
refertoChapter2.3foritspinassignments.
7)RJ11/RJ45
Jack
Thisistoofferyouamodem/internet(RJ11)and10‐BaseT
Network(RJ45)protectionagainstlineinterference.
8)DIPSwitchesForCalibration.

CommunicationPortExplanation
ThecommunicationportontherearpaneloftheUPSisatrueRS232serialtype.Itmay
beconnectedtoacomputerandallowsthecomputertomonitorthestatusofUPS.It
alsocontrolstheoperationoftheUPSviaadditionalUPSsoftwarekits.Thebundled
softwareisfortheWindowsenvironment,suchasWindows95&98,WindowsNT,XP
andVista.Forotherapplications,suchasNovellNetWare,Unix/Linux,
etc.,pleasecontactyourlocaldistributorforapropersolution.


TheRS232InterfaceSettings
TheRS232interfaceshallbesetasfollows:

BaudRate:2400bps
DataLength:8bits
StopBit:1bit

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PRESTIGE‐ usermanual 9
Parity:None

ThePinAssignmentsoftrueRS232type
ThePinAssignmentsoftrueRS232typeareillustratedasfollows:











1
2
3
4
5
6
7
8
9

Pin6:RS232Rx
Pin9:RS232Tx
Pin7:Ground


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PRESTIGE‐ usermanual 10
CHAPTER2
Checktheunitinitspackingcontainerandafterremoval,butbeforeinstallation,forany
obviousproblems.Retainthepackingmaterialforfutureuse.
Unpacking
CAUTION:PleasebecarefulwhenliftingtheshippingcontainerortheUPS.Theseitemsare
heavy.Improperliftingormovementmaycausepersonalinjuriesorpropertydamage.

• TaketheUPSoutofthepackingmaterial.Retainitforfutureuse.
• InspecttheUPSforanyobviousdamage.Ifdamageexits,IMMEDIATELYcontactthehipper.
• StandardPackageincludes:
‐User'sManual
‐ACInputPowerCord(Notavailableforhardwiringconnectionmodels)
‐IECoutputcables(fortheUPSwithIECsocketsonly)
‐RJ11PhoneJackCable
‐UPScommunicationkit(optional)
InstallationLocation
Itisnecessarytoselectaproperenvironmenttoinstalltheunit,inordertominimizethe
possibilityofdamagetotheUPSandextendthelifeoftheUPS.Pleasefollowtheinstructions
below:

1.Keepatleast20cm(8inches)clearancefromtherearpanelof
theUPStothewall.

2.Donotblocktheair‐flowtotheventilationopeningsofthe
unit.

3.Pleasechecktheinstallationsitetoavoidoverheatand
excessivemoisture.

4.DonotplacetheUPSinanenvironmentneardusty,corruptive
orsaltymaterialorflammableobjects.

5.DonotexposetheUPStooutdoors.





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PRESTIGE‐ usermanual 11
StorageInstructions
Forextendedstoragethroughmoderateclimate(‐15to+30°C/+5to+86°F),thebatteries
shouldbechargedfor12hourseverysix(6)monthsbypluggingtheUPSpowercordintothewall
outlet.Repeatthiseverythree(3)monthsinahightemperature(+30to+45°C/+86to+113°F)
environment.






































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PRESTIGE‐ usermanual 12
CHAPTER3
Setup
OperationTestandInstallationInstruction
Theinstallationshouldbeconductedorsupervisedbyaqualifiedtechniciantoavoidaccident.
ChargetheUPSformorethan8hoursafterunpackingtoensuretheUPSisfullychargedbefore
usage.

1.Ensurethatthewalloutletisproperlygrounded.

2.Verifyifthevoltageandfrequencyratingsmatchthatof
theutility,thenconnecttheACInputpowercordtoa
verifiedgrounded3‐wirereceptacle.

3.TurnontheMainswitchonthefrontpaneltostartthe
UPS.Thefanontherearpanelwillspin.

4.After7~10seconds,thestart‐upofUPSwillbecompleted,
thentheutilityLEDandinverterLEDlightup
simultaneously.

5.DisconnecttheinputpowercordoftheUPStosee
whethertheUPSremainsoperationalwhentheutilityis
abnormal.



6.Re‐connecttheinputpowercordoftheUPStowalloutlet,thenconnectthepowercord
ofyourdevicetotheoutputreceptacleoftheUPS.

7.TurnontheMainswitchonthefrontpanel.TheutilityLEDandinverterLEDwilllightup
in7~10seconds,thenturnontheswitchofthedeviceconnectedtoit.Donotexecute
anycriticalapplicationyet!

8.DisconnecttheUPSfromthewalloutlettosimulateutilityfailure.TheutilityLEDshould
extinguishandthealarmwillsoundcontinuouslyuntilbatterycutoff.Thedevice
connectedtotheUPSshouldoperatecontinuously.Tomutetheaudiblealarm,please
pushtheTest/SilenceButtononthefrontpanel.

9.Yourinstallationisdonesuccessfully.


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PRESTIGE‐ usermanual 13
CHAPTER4
ProductIntroduction
• Doubleconversionsonlinearchitecturecontinuouslysupplyyourcriticaldevicewithahigh
performance,stable,regulated,transient‐freepuresine‐waveACPower.
• Fullprotectionforoverloading,shortcircuitandoverheating.
• Powerfulmicro‐computerintegrateddesignprovidesbettersmart‐functionsandcontrol.
• AdvancedInputPFCcontrolguaranteesthePFperformanceandmaximumenergy
efficiency.Thewideinputvoltageworkingrangeminimizesbatteryusageandenhances
batteryutilizationandlife.
• DC‐startfunctionensuresthestart‐upofUPSduringpoweroutages.
• SNMPadapterslotrepresentstheadvancedupgradesolutionindirectpowermanagement
viaInternet.

SNMPSlot
YoumayinstalltheSNMPcardintotheSNMPslotontherearpaneloftheUPS.TheUPS
maybeconnectedtothenetworkmanagementsystemviatheSNMPcard.

Theinstallationshouldbeperformedbyaqualifiedtechnicianauthorizedbyyourlocal
distributor.




InserttheSNMPcardintotheSNMPslotasshown.








Connectthenetworkcablefromthenetworkdevice(ex.
Hub)withSNMPaccessibilitytotheUPS.SettheSNMPcard
toConfigurationModeandconfiguretheSNMPcard.
(PleaserefertotheSNMPUserManualforconfiguration
instructions.)Yourhardwareinstallationisnowcompleted.




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PRESTIGE‐ usermanual 14
CHAPTER5
HowtheUPSWorks
WhenUtilityisNormal–Figure1
Whentheutilityisnormal,theutilityLEDlightsupandthe
batteriesarebeingcharged.IftheinverterwasturnedON,
andtheoutputisnormal,theinverterLEDwillalsolightup.
UtilityFailureandRecovery–Figures2and3
Whentheutilityisabnormal,theutilityLEDwilldimandthe
batterieswillstopcharging.IftheinverterwasturnedON,
theUPSwillconvertbatterypowerfortheoutputandthe
inverterLEDwillremainlit.IftheinverterwasturnedOFF,
theUPSwillshutOFFcompletely.Figure2

Whentheutilityisbacktonormal,theUPSwillreturnto
Figure1.

Whentheutilityfails,thebatterieswilldraingradually.
Whenthebatteryenergyislow,the“Bat.Low”LEDwilllight
upandthebuzzerwillbeeptwiceasecondbeforetheUPS
shutsOFF.TheUPSwillrestartautomaticallywhenthe
utilityisbacktonormal.Figure3


Fig1
Fig 2
Fig 3

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PRESTIGE‐ usermanual 15
OverloadCondition–Figure4

Whentheutilityisnormal,theloadingoftheUPSabove105%
isconsideredanoverloadandthe“Overload”LEDwilllightup.
IftheUPSoverloadisbetween105~120%,itwillswitchto
BypassModewithin60seconds.IftheUPSoverloadis
between120%‐150%,itwillswitchtoBypassModein10
seconds.IftheUPSoverloadisover150%,itwillswitchto
BypassModeimmediately.WheninBypassMode,theutility
LED,bypassLEDandoverloadLEDlightup.Whentheoverload
conditioniseliminatedbyreducingtheloadunder90%,the
UPSwillautomaticallyswitchbacktoNormalMode.InBattery
Mode,theoverloadwillshutOFFtheUPSoutput.



AbnormalOutputCondition–Figure5

Outputshort‐circuitunderInverterMode
Iftheoutputloadisshort‐circuitedunderInverterMode,the
UPSwillturnOFFtheoutputtopreventdamagetotheload.
ThefaultLEDlightsupandthebuzzerhasalongbeep.TheUPS
willlocktheoutputandyouwillberequiredtomanuallyrestart
theUPSaftertheshort‐circuitiseliminated.TorestarttheUPS,
pushtheMainswitchonthefrontpaneltotheOFFposition,
thentotheONposition.

Outputshort‐circuitunderBypassMode
Iftheoutputloadisshort‐circuitedunderBypassMode,the
inputACfusewilltripopentopreventdamagetotheoutput
load.Useanewfusewithsameratingaftertheshort‐circuitis
eliminated.Ensurethatshort‐circuithasbeeneliminated
beforerestartingtheUPS.

Fig 4
Fig 5

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PRESTIGE‐ usermanual 16
Overheating

IftheUPSoverheatswhentheutilityisnormal,itwillswitchto
BypassMode.ThefaultLEDandbypassLEDwilllightupandthe
UPSwillswitchtoInverterModeaftertheoverheatingis
eliminated.Ifithappenswhentheutilityisabnormal,the
buzzerwillbeepcontinuouslyandthefaultLEDwilllightup.
TheoutputoftheUPSwillalsobeshutOFF.

InverterOver‐currentorOutputVoltageAbnormal–Figure6

Ifexcessiveinvertercurrentoroutofrangevoltageisdetected
bytheUPS,itwillswitchtoBypassModewhentheutilityis
normal.TheutilityLED,bypassLEDandfaultLEDwilllightup.

Ifthesetwoconditionsoccurwhentheutilityisabnormal,the
UPSwillturnOFFtheoutputandthefaultLEDwilllightup.











Fig 6

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PRESTIGE‐ usermanual 17
CHAPTER6
Troubleshooting
WhentheUPSmalfunctionsduringoperation,youmaycheckthelistbelowforproper
adjustment.Shouldtheproblempersist,pleasecontactyourlocaldistributorforhelp.

SituationCheckItemsSolution
UtilityLEDisnotONandthe
UPSisonBatteryMode,
whentheutilityisnormal.
ACinputcordislooseor
ACinputfuseisbroken.
1.ConnecttheACinputcord
towallreceptacle.
2.ReplacetheACfusewith
oneofthesamerating.
3.Ifproblempersists,please
callforservice.
TheUPSswitchestoBattery
ModethenbacktoUtility
Mode,whentheconnected
deviceisturnedON.Or,the
UPSswitchesbackandforth
betweenbatteryandutility.
1.Checkifanypowerstrip
isconnectedtothe
UPS.
2.Checkfordamagetothe
wallreceptacle.
1.Donotusepowerstrip.
2.Replacethewallreceptacle.
OverloadLEDlightsup
UPSisoverloaded.Please
removesomeloadatthe
outputendoftheUPSuntil
theREDLEDextinguishes.
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PRESTIGE‐ usermanual 18

SituationCheckItemsSolution
BatteryLowLEDlightsup
Batteryisrunningout.Please
proceedtoimmediately
shutdownyourloadand
applications,thenrecharge
thebatteries.
FaultLEDlightsup
Disconnecttheoutputload
immediatelyandturnonthe
UPStoseeifthefaultLEDis
stillon.Ifnot,youroutput
loadhasprobablybeen
shorted.Otherwise,callfor
service.
Systemfailstobackupwhen
theutilityfails.
Disconnecttheinputpower
cordfromtherearpaneland
turnonthefrontswitchtosee
iftheUPSturnson.Ifnot,call
forservice.
UPSisnormalbutnooutput
toload
Checktoseeifallcords
areproperlyconnected.
Checkalloutletstoseeifthey
areproperlyconnected.
Strangenoiseandsmell
Immediatelyshutdownthe
wholesystem.Disconnectthe
powerfromtheUPSandcall
forservice.


Maintenance
Cleanthedustfromtheventilationopeningsandintakesontherearpanel.
1.TurnOFFtheUPSandwipethecasingwithadampcloth.
2.PeriodicallyunplugthepowercordoftheUPSfromthewalloutlettotestthe
conditionofthebatteries.
3.Ensurethatallapplicationshavebeensavedbeforethebatterydischargingcapability
testisconducted.



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PRESTIGE‐ usermanual 19
CHAPTER7
Communication
HardwareInstallation
1.ConnectthemaleconnectorofRS‐232cabletotheUPScommunicationport.
2.ConnectthefemaleconnectorofRS‐232cabletoadedicatedRS232port.Ifthereis
onlyaDB25connectoronyourPC,useaDB9‐DB25adaptertoconvertit.
SoftwareInstallation
PleaserefertothedocumentscontainedinthesoftwareCD‐ROM.


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PRESTIGE‐ usermanual 20
CHAPTER8
Specifications

MODEL1KVA2KVA3KVA
INPUT
Voltage(Vac)80~140or160~280
Frequency(Hz)50/60±5%(AutoSensing)
PhaseSingle

InputPowerFactor>0.98(FullLoad)
OUTPUT
Voltage(Vac)100/110/115/120or200/220/230/240
Capacity(VA/W)1000/700 2000/14003000/2100
WaveFormSineWave,THD<3%(noloadtofullload)
VoltageRegulation±2%
FrequencyStability±0.5Hz(FreeRunning)
TransientResponse
(ms)+/‐4%Underfullloadchangeandcorrectedwithin60ms
Synchronization1Hz/Sec.SlewRate:InverterFreeRunningIfInputFrequency
Over±5%Range
CrestFactor3:1
TransferTime
(LineFault)0ms
Efficiency(ACtoAC)>83%
RunTime(FullLoad)8Min.7Min. 8Min.

DCStartYes
BATTERY
TypeSealedMaintenanceFreeLeadAcid
Quantity(pcs)368
Voltage(Vdc)367296
RechargeTime8HoursTo90%

Supplementary
Charger(Optional)200/500WCharger,forextendedback‐upapplication.
DISPLAY
LEDUtility,BatteryLow,Inverter,Bypass,Self‐Test,Load
Level,BatteryLevel,Overload,FaultConditions