Roland TrueVIS SG3-540 User manual

Thank you very much for purchasing this product.
• To ensure correct and safe usage with a full understanding of this product's performance, please be sure to
read through this manual completely.
• Unauthorized copying or transferal, in whole or in part, of this manual is prohibited.
• The specifications of this product and the contents of this operation manual are subject to change without
notice.
• The operation manual and the product have been prepared and tested as much as possible. If you find any
misprints or errors, please inform us.
• Roland DG Corporation assumes no responsibility for any direct or indirect loss or damage that may occur
through use of this product, regardless of any failure to perform on the part of this product.
• Roland DG Corporation assumes no responsibility for any direct or indirect loss or damage that may occur
with respect to any article made using this product.
Company names and product names are trademarks or registered trademarks of their re-
spective holders.
R2-221202
Copyright © 2022 Roland DG Corporation
http://www.rolanddg.com/
FA03620

Introduction............................................................................................................. 2
1. Checks before Installation.................................................................................................... 3
About the User's Manuals for This Machine ............................................................................... 3
About Placement and Installation Work................................................................................... 3
Deciding On an Installation Site............................................................................................ 4
Temperature and Humidity ................................................................................................. 5
Installation Space ............................................................................................................ 6
2. Checking the Included Items ................................................................................................. 7
Installation .............................................................................................................. 8
1. Assembly and Ink Filling ...................................................................................................... 9
Checks before Operations................................................................................................... 9
Step 1: Assembling the Stand.............................................................................................10
Step 2: Attaching the Printer Unit and the Stand .....................................................................13
Step 3: Installing the Media Holders and Media Stays.................................................................16
Step 4: Assembling the Media Take-up Unit ............................................................................20
Step 5: Installing the Drain Bottle .......................................................................................30
Step 6: Removing the Retainers ..........................................................................................33
Step 7: Connecting the Cables............................................................................................34
Step 8: Preparing the Cleaning Liquid and the Ink ....................................................................36
Step 9: Initial Settings and Ink Filling ...................................................................................38
2. Installing the Cutting Tool ...................................................................................................42
Assembling the Cutting Tool ...............................................................................................42
Installing the Cutting Tool..................................................................................................43
3. Network Settings..............................................................................................................45
Setting a Fixed IP Address..................................................................................................45
Directly Connecting to the Computer ....................................................................................47
4. Downloading and Installing Software ......................................................................................52
Downloading Roland DG Connect Hub ....................................................................................52
Installing the Software .....................................................................................................53
Setting the Software RIP ...................................................................................................55
Appendix................................................................................................................ 56
Location of the Power Rating and Serial Number Label .....................................................................57
Specifications.......................................................................................................................58
Contents
1

Introduction
1. Checks before Installation......................................................................... 3
About the User's Manuals for This Machine.................................................... 3
About Placement and Installation Work ....................................................... 3
Deciding On an Installation Site................................................................. 4
Temperature and Humidity ...................................................................... 5
Installation Space ................................................................................. 6
2. Checking the Included Items...................................................................... 7
2 Introduction

About the User's Manuals for This Machine
The following documentation is included with the machine.
Paper Manuals
•Safety Precautions
This manual contains points that must be observed.
•Regular Maintenance Guidelines
This manual provides URLs where procedures can be found for the machine's daily maintenance as well
as for the maintenance that must be performed periodically.
Electronic-format Manuals
•Setup Guide (this document)
This manual contains details on how to install the machine and how to configure its initial settings.
•User's Manual
This manual contains details such as how to use and maintain the machine as well as an FAQ (a set of
frequently asked questions).
You can view and download the electronic-format manuals from the following URL or QR code.
* You can also view and download the paper manuals.
* You can also view this website from a smartphone.
https://downloadcenter.rolanddg.com/SG3-540
About Placement and Installation Work
The placement and installation of this machine must be performed by suitably qualified workers.
Entrust operations such as transportation, unloading, and emplacement to trained professionals.
Suitable equipment and technical skills are required in handling the machine. Tasks that require undue effort may re-
sult in a major accident.
WARNING
1. Checks before Installation
Introduction 3

Deciding On an Installation Site
Install the machine in a quiet, stable location offering good operating conditions. An unsuitable location
can cause accidents, fire, faulty operation, or breakdown.
Install the machine in a location that is level, stable, and able to bear the weight of the machine.
The total weight of the machine may reach 220 kg (485 lb.) (30-inch model: 182 kg [401 lb.]) or more. Installation in an
unsuitable location may cause a major accident, including tip over, fall, or collapse.
WARNING
Never install this machine outside or in any location where exposure to water or high humidity
may occur.
Current leakage may cause electrical shock or fire.
WARNING
Never install the machine close to any flammable object or in a gas-filled location.
Combustion or explosion could occur.
WARNING
Install the machine in a clean, brightly lit location.
Working in a location that is dark or cluttered may lead to an accident, such as becoming caught in the machine as the
result of an inadvertent stumble.
WARNING
Position the machine so that the power plug is within immediate reach at all times.
This is to enable quick disconnection of the power plug in the event of an emergency. Install the machine next to an
electrical outlet. Also, provide enough empty space to allow immediate access to the electrical outlet.
WARNING
Ensure adequate ventilation for the work area.
Failing to perform ventilation may result in a health hazard or danger of combustion due to ink fumes.
CAUTION
Unsuitable installation sites
• Locations subject to large fluctuations in temperature or humidity
• Locations subject to shaking or vibration
• Locations where the floor is tilted, not level, or unstable
• Dusty locations
• Locations exposed to direct sunlight
• Locations near air-conditioning or heating equipment
• Locations exposed to water or moving air
• Locations exposed to considerable electrical or magnetic noise or other forms of electromagnetic en-
ergy
1. Checks before Installation
4 Introduction

Temperature and Humidity
Maintain the specified temperature and humidity even when the machine is not in use. Failure to do so
may result in malfunction.
•During operation: Temperature: 20 to 32°C (68 to 89.6°F), humidity: 35 to 80%RH (no condensa-
tion)
•During non-operation: Temperature: 5 to 40°C (41 to 104°F), humidity: 20 to 80%RH (no conden-
sation)
1. Checks before Installation
Introduction 5

Installation Space
The space shown in the figure is required in order to use this machine.
A
B
C
D
E
F
G
SG3-540 SG3-300
A 4,000 mm (157.5 in.) 3,750 mm (147.6 in.)
B 3,000 mm (118.1 in.) 2,750 mm (108.3 in.)
C 1,000 mm (39.4 in.)
D 2,000 mm (78.7 in.)
E Unit
F Unit space
G Work space
1. Checks before Installation
6 Introduction

The following items are included with the machine. Make sure they are all present and accounted for.
Stand stay (1) Shafts (4) Casters (2) Stand legs (1 each for right and
left)
Dancer roller (1) Paper tube (1) Control box and motorized me-
dia holder (1 each) Left stay (1)
Media holders (1 each for right
and left) Left media holder (1) Arms (2 each for right and left) Shaft clamps (4)
Drain bottle stand (1) Drain bottle (1) Drain funnel (1) Media stays (2)
Cable clamps (7) Bolts (64) Hexagonal wrench (1) Pipe (1)
Blade holder (1) Blade (1) Pin (1) Replacement blade for separat-
ing knife (1)
Cleaning liquid (1) Replacement tray pad (1) Replacement wiper (1) Cleaning sticks
Power cord/power plug adapt-
er*1(1 each) Tweezers (1) Manuals
*1 Included only with 100 V specifications
2. Checking the Included Items
Introduction 7

Installation
1. Assembly and Ink Filling ........................................................................... 9
Checks before Operations........................................................................ 9
Step 1: Assembling the Stand..................................................................10
Step 2: Attaching the Printer Unit and the Stand ..........................................13
Step 3: Installing the Media Holders and Media Stays .....................................16
Step 4: Assembling the Media Take-up Unit .................................................20
Step 5: Installing the Drain Bottle ............................................................30
Step 6: Removing the Retainers ...............................................................33
Step 7: Connecting the Cables ................................................................34
Step 8: Preparing the Cleaning Liquid and the Ink .........................................36
Step 9: Initial Settings and Ink Filling ........................................................38
2. Installing the Cutting Tool ........................................................................42
Assembling the Cutting Tool ....................................................................42
Installing the Cutting Tool ......................................................................43
3. Network Settings...................................................................................45
Setting a Fixed IP Address ......................................................................45
Directly Connecting to the Computer.........................................................47
4. Downloading and Installing Software ...........................................................52
Downloading Roland DG Connect Hub.........................................................52
Installing the Software ..........................................................................53
Setting the Software RIP ........................................................................55
8 Installation

Checks before Operations
Unloading and emplacement are operations that must be performed by 6 persons or more.
Tasks that require undue effort when performed by a small number of persons may result in physical injury. Also, if
dropped, such items may cause injury.
CAUTION
Completed Drawing
Front
Rear
Necessary Tools (Included Items)
• Hexagonal wrench (1)
• Pipe (Use this when the hexagonal wrench is too short to easily tighten bolts) (1)
1. Assembly and Ink Filling
Installation 9

Step 1: Assembling the Stand
Procedure
1. Place the caster on the stand leg.
Place the stand leg with the tabletop plate (A) facing down, and then place the caster on top of
the stand leg. The casters have no particular front and rear orientation.
2. Use eight bolts to secure the caster.
(1) Temporarily tighten the bolts in the four lower locations and then in the four locations on the sides.
(2) Fully tighten the bolts in the four lower locations.
(3) Fully tighten the bolts in the four locations on the sides.
1. Assembly and Ink Filling
10 Installation

3. Assemble the opposing stand leg by following the same procedure from step 1 to step 2.
4. Position the left and right stand legs parallel to each other and separated by approximately 1,550 mm
(61 in.) for the 54-inch model or approximately 930 mm (36.6 in.) for the 30-inch model.
Position the legs so that the L-shaped brackets face the inside and the side of the tabletop plate
with the hole (A) faces down for each leg.
5. Place the stand stay on the stand legs.
Position the stand stay with attachment holes (A) toward the casters.
6. Use eight bolts to secure the stand stay.
(1) Temporarily tighten the bolts in the four locations indicated with A followed by the four locations
indicated with B.
(2) Fully tighten the bolts in the four locations indicated with A.
1. Assembly and Ink Filling
Installation 11

(3) Fully tighten the bolts in the four locations indicated with B.
Tighten the bolts securely. Loose bolts may cause the stand to wobble.
7. Set the stand upright.
Be sure to perform this operation with two workers, each one holding one stand leg. If only one worker per-
forms this operation, the stand stay may bend.
IMPORTANT
1. Assembly and Ink Filling
12 Installation

Step 2: Attaching the Printer Unit and the Stand
Procedure
1. With six or more workers, lift up the printer unit.
Unpacking and installation must be carried out by 6 persons or more.
Failure to observe this instruction may cause the machine to fall over, resulting in injury.
CAUTION
2. Move the stand under the printer unit.
The stand must be moved by a worker other than those indicated in step 1.
3. Align the printer unit and the stand.
There is a protrusion (A) on the tabletop plate. Inserting this protrusion into the slit (B) on the printer unit
allows for alignment to the front, back, left, and right. After aligning these items, place the printer unit on
the stand.
IMPORTANT
(1) Align the surface of the printer unit (A) and the vertical line of the triangle mark (B) on the stand as
seen from the rear of the printer. (Align the left and right sides.)
1. Assembly and Ink Filling
Installation 13

(2) Align the surface of the printer unit (A) and the center position of the rhombus mark (B) on the
stand as seen from the inside to the outside. (Align the front and rear sides.)
4. Place the printer unit on the stand.
Be sure to have workers support the printer unit right up to step 6. This unit may fall over if it is released
before being fixed in place with bolts in step 6.
IMPORTANT
5. Make sure there are no gaps between the tabletop plates of the left and right stands and the printer unit.
The printer's center of gravity is at its back, so there may be a gap at the front of the printer.
MEMO
1. Assembly and Ink Filling
14 Installation

6. Secure the printer unit on the stand.
(1) Lift the back of the printer up slightly to make it level.
(2) Temporarily tighten the eight bolts.
(3) Fully tighten the eight bolts.
1. Assembly and Ink Filling
Installation 15

Step 3: Installing the Media Holders and Media Stays
1. Attach the arms.
Procedure
1. Temporarily tighten the bolts on the left stand as seen from the rear of the printer.
Tighten the bolts in the holes on the side of the stand until you can see approximately 5 mm
(0.2 in.) of their threads (A).
2. Attach the left arm to the temporarily tightened bolts, and then slide this arm to the right.
Each arm can only be used on the left (A) or right (B) side. Attach them on the correct sides.
MEMO
3. By hand, tighten the temporarily tightened bolts until there is no gap between the left arm and the
stand.
1. Assembly and Ink Filling
16 Installation

Hold the pieces together so there is no gap between the left arm and stand when tightening the bolts.
IMPORTANT
4. Make sure the protrusions on the stand leg (A) are in the center of the holes on the arm (B).
Move the arm to the left and right until these protrusions are centered.
5. Temporarily tighten the bolts at the bottom of the left arm.
6. Use a hexagonal wrench to fully tighten the upper bolts followed by the lower bolts .
7. In the same manner, attach the right arm to the right side as seen from the rear of the printer.
1. Assembly and Ink Filling
Installation 17

2. Attach the media holders.
Procedure
1. Place the two shafts on the arms.
2. Pass the rear shaft through the two media stays.
3. Attach the left media holder.
(1) Pass the front shaft through the left media holder.
(2) Catch the left media holder on the rear shaft.
4. Attach the right media holder in the same manner.
5. Raise the levers (A) to secure the left and right media holders.
1. Assembly and Ink Filling
18 Installation

Position the media holders approximately 100 mm (3.94 in.) from the edges.
6. Attach the shaft clamps, securing the shafts with two bolts.
Ensure the media holders do not get caught in the shaft clamps.
IMPORTANT
1. Assembly and Ink Filling
Installation 19