
Are the pinch rollers or the media clamps dirty? ............................................................................................................. 172
Colors Are Unstable or Uneven ................................................................................................................................................. 173
Have you tried mixing the ink by shaking the pouch trays? ............................................................................................. 173
Is the media wrinkled? ..................................................................................................................................................... 173
Was prinng paused partway through? ........................................................................................................................... 173
Is the printer installed in a level and stable locaon? ...................................................................................................... 173
Is the media loaded correctly?......................................................................................................................................... 173
Are the operang parameters set to appropriate values? ............................................................................................... 173
Are the sengs for the [PRESET] menu item appropriate? ............................................................................................. 174
2. Media Feed Problems......................................................................................................................................... 175
Media Wrinkles or Shrinks......................................................................................................................................................... 176
Is the media loaded and set up straight and securely? .................................................................................................... 176
Was loaded media allowed to stand for some me? ....................................................................................................... 176
Are the media clamps aached?...................................................................................................................................... 176
Was the media loaded while the print heater was hot? .................................................................................................. 176
Are the media heang system temperatures too high?................................................................................................... 176
Is the temperature of the room too low?......................................................................................................................... 176
Is the humidity of the room too high? ............................................................................................................................. 176
Is the media sagging? ....................................................................................................................................................... 176
Media Feeding Is Not Straight ................................................................................................................................................... 177
Is the media loaded and set up straight and securely? .................................................................................................... 177
Media Feeding Is Not Smooth ................................................................................................................................................... 178
Is some other object coming into contact with the media?............................................................................................. 178
Is the media too thick?..................................................................................................................................................... 178
Are the grit rollers dirty? .................................................................................................................................................. 178
A Media Jam Occurs!................................................................................................................................................................. 179
Is an error message displayed? ........................................................................................................................................ 179
Is the media warped or wrinkled?.................................................................................................................................... 179
Is the height of the print heads too low? ......................................................................................................................... 179
Are the grit rollers dirty? .................................................................................................................................................. 179
Are the media clamps aached?...................................................................................................................................... 179
Is the media loaded and set up straight and securely? .................................................................................................... 179
Is some other object coming into contact with the media?............................................................................................. 179
Is the media too thick?..................................................................................................................................................... 180
3. Machine Problems.............................................................................................................................................. 181
The Print Heads Do Not Move................................................................................................................................................... 182
What to Do First ............................................................................................................................................................... 182
If the Heads Sll Do Not Move ......................................................................................................................................... 182
The Printer Unit Does Not Run .................................................................................................................................................. 183
Is the power switched on? ............................................................................................................................................... 183
Is [SETUP] lit? ................................................................................................................................................................... 183
Are any covers open? ....................................................................................................................................................... 183
Is the top menu displayed? .............................................................................................................................................. 183
Is [PAUSE] lit? ................................................................................................................................................................... 183
Is a message displayed on the screen?............................................................................................................................. 183
Are the cables connected? ............................................................................................................................................... 183
Is the LAN roung appropriate? ....................................................................................................................................... 184
Are the LAN sengs correct?........................................................................................................................................... 184
Did the soware RIP end abnormally?............................................................................................................................. 184
Has the ink run out? ......................................................................................................................................................... 184
The Media Heang System Doesn't Warm Up .......................................................................................................................... 185
Is the media loaded? ........................................................................................................................................................ 185
Is HEATER CONFIG set to OFF? ......................................................................................................................................... 185
Is the temperature of the room too low?......................................................................................................................... 185
Cannot Separate the Media....................................................................................................................................................... 186
Is the separang knife installed?...................................................................................................................................... 186
Is the cut rail installed?..................................................................................................................................................... 186
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