
Q.8) The Blind is getting stuck in operation?
The frame has been installed incorrectly. Measure both ends and the centre of the frame, all measurements should be equal - a
maximum of 2mm tolerance is allowed. Reduce the packers from either side is this is an option, if not please contact customer
support.
Q.9) One of the tension Cords has snapped?
Please contact Roofglaze.
Q.10) There is a burning smell / smoke coming from the Motor side of the blind?
Turn o Power to the Blind immediately. Ensure nothing is smouldering / has caught re. Get a qualied electrician to check
cabling – the likely cause is the supply to the blind is wrong (Motor requires a 12v supply).
Q.11) The Blind has fallen down?
The Blind was not clipped in securely on Side A & Side B and needs re-fastening. Please see Step 4 above for more details.
Safety & Liability
Warning : Read the instruction guide to become familiar with the features of this product (Blind & Fittings) before
operating it. Failure to operate and fit this product in a safe and responsible manner could result in damage to the
product, personal property and cause serious injury. A qualified electrician / professional is needed for full installation.
Furthermore, the installer must comply with standards and legislation in the country in which the product is being installed,
and inform their customers of the operating and maintenance conditions of the product. They must give them this
guide. Any use outside the sphere of application defined by Roofglaze is forbidden. Doing so will void the warranty
and release Roofglaze of all its liability, as would a failure to comply with the instructions given herein. Never begin
installing without first checking the compatibility of this product with associated equipment and accessories. This
product is not intended for use by children. Do not install it with small children or pets around. Do not use this product
externally or in wet / moist conditions. It should be used only indoors in a dry suitable environment. Keep the
Handset out of reach of children. Never drop, knock, puncture or immerse the Handset in liquid. It is essential to read
and follow all of the instructions and warnings in this fitting guide prior to assembly and setup or use, in order to operate
the product correctly and avoid damage or serious injury. The imagery used are indicative of style only and are not
contractually binding.
Fitting Guide (V.1) | 5of 6