Rose electronics Xcion DVI/VGA over CATx User manual

Xcion Extender
DVI / VGA
/ HDMI / USB 2.0 KVM Extender over CATx / Fiber
Installation
and
Operation Manual
10707 Stancliff Road
Houston, Texas 77099
Phone: [phone]
tech-
[email protected]

LIMITED WARRANTY
Copyright Rose Electronics 2017. All rights reserved.
No part of this manual may be reproduced, stored in a retrieval system, or transcribed in any form or any means, electronic or mechanical, including photocopying and
recording, without the prior written permission of Rose Electronics.
manual-xcion-kvm-extender-2017-02-09
Rose Electronics warrants the Xcion Extender to be in good working order for one year from the date of
purchase from Rose Electronics or an authorized dealer. Should this product fail to be in good working order at
any time during this one-year warranty period, Rose Electronics will, at its option, repair or replace the Unit as
set forth below. Repair parts and replacement units will be either reconditioned or new. All replaced parts
become the property of Rose Electronics. This limited warranty does not include service to repair damage to
the Unit resulting from accident, disaster, abuse, or unauthorized modification of the Unit, including static
discharge and power surges.
Limited Warranty service may be obtained by delivering this unit during the one-year warranty period to Rose
Electronics or an authorized repair center providing a proof of purchase date. If this Unit is delivered by mail,
you agree to insure the Unit or assume the risk of loss or damage in transit, to prepay shipping charges to the
warranty service location, and to use the original shipping container or its equivalent. You must call for a return
authorization number first. Under no circumstances will a unit be accepted without a return authorization
number. Contact an authorized repair center or Rose Electronics for further information.
ALL EXPRESS AND IMPLIED WARRANTIES FOR THIS PRODUCT INCLUDING THE WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO A
PERIOD OF ONE YEAR FROM THE DATE OF PURCHASE, AND NO WARRANTIES, WHETHER EXPRESS
OR IMPLIED, WILL APPLY AFTER THIS PERIOD. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW
LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.
IF THIS PRODUCT IS NOT IN GOOD WORKING ORDER AS WARRANTIED ABOVE, YOUR SOLE
REMEDY SHALL BE REPLACEMENT OR REPAIR AS PROVIDED ABOVE. IN NO EVENT WILL ROSE
ELECTRONICS BE LIABLE TO YOU FOR ANY DAMAGES INCLUDING ANY LOST PROFITS, LOST
SAVINGS OR OTHER INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OF OR
THE INABILITY TO USE SUCH PRODUCT, EVEN IF ROSE ELECTRONICS OR AN AUTHORIZED DEALER
HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, OR FOR ANY CLAIM BY ANY OTHER
PARTY.
SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR
CONSEQUENTIAL DAMAGES FOR CONSUMER PRODUCTS, SO THE ABOVE MAY NOT APPLY TO YOU.
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS
WHICH MAY VARY FROM STATE TO STATE.

DECLARATIONS OF CONFORMITY
This is to certify that, when installed and used according to the instructions in this manual, together with the
specified cables, the Units listed in Appendix B are shielded against the generation of radio interferences in
accordance with the application of Council Directives 2006/95/EC and 2004/108/EC, as well as these
standards:
■EN 55022: 2010 (Class A)
■EN 55024: 2010
■EN 61000-3-2: 2014
■EN 61000-3-3: 2013
This equipment has been found to comply with the limits for a Class A digital device, pursuant to Part 15 of the
FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the
equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful
interference to radio communications. Operation of this equipment in a residential area is likely to cause
harmful interference in which case the user will be required to correct the interference at their own expense.
The product safety of the devices is proven by their compliance with the following standards:
■EN 60950-1: 2006+A2:2013
■IEC 60950: 2005
■LASER CLASS 1: EN 60825-1:2007 compatible with IEEE 803.3z
These devices comply with Directive 2011/65/EU of the European Parliament and of the council of 8 June
2011 on the restriction of the use of certain hazardous substances in electrical and electronic equipment
(RoHS 2, RoHS II). The device labels carry a respective marking.

Contents
Disclaimer 1
System Introduction 1
Features 1
Package Contents 2
Xcion Models 3
Front View All Models 3
Rear View DVI CATx and Fiber Models 3
Connector Description DVI Models 4
HDMI CATx Model 5
Connector Description HDMI Model 5
Installation 6
Xcion Menu System 7
Update Flash Firmware 7
USB Memory Option 7
Lock Menu 8
Show Last Image 8
DDC Option 9
VGA Parameters 10
Audio Input Gain 11
Power Save 11
Monitor Synchronization 11
Troubleshooting 12
Safety 13
Maintenance and Repair 14
Technical Support 14
Figures
Figure 1. Xcion Extenders Transmitter and Receiver Front View 3
Figure 2. Xcion DVI CATx Receiver and Transmitter Rear View 3
Figure 3. Xcion DVI Fiber Transmitter and Receiver Rear View 3
Figure 4. Connectors on DVI Transmitter 4
Figure 5. Connectors on DVI Receiver 4
Figure 6. Xcion HDMI Rear View 5
Figure 7. Connectors on HDMI Transmitter 5
Figure 8. Connectors on HDMI Receiver 5
Figure 9. Xcion DVI Extender Installation 6
Figure 10. Xcion Main Menu 7
Figure 11. USB High Speed Memory Option Submenu 7
Figure 12. Lock Menu Submenu 8
Figure 13. DDC Option Submenu 9
Figure 14. VGA Parameters Submenu 10
Figure 15. Audio Input Gain Submenu 11

Tables
Table 1. Connectors on the Xcion DVI Models 4
Table 2. Connectors on the Xcion HDMI Model 5
Table 3. Troubleshooting the Xcion Extenders 12
Table 4. Xcion Extender Specifications 15
Table 5. Xcion Extender Part Numbers 16
Table 6. CATx Cable Pins 17
Appendices
Appendix A – Specifications 15
Appendix B – Part Numbers 16
Appendix C – Cable Specification 17
CAT5/6/7 Cables 17
Fiber Cables 17

INTRODUCTION
Xcion Extender Manual 1
Disclaimer
While every precaution has been taken in the preparation of this manual, the manufacturer assumes no
responsibility for errors or omissions. Neither does the manufacturer assume any liability for damages resulting
from the use of the information contained herein. The manufacturer reserves the right to change the
specifications, functions, circuitry of the product, and manual content at any time without notice.
The manufacturer cannot accept liability for damages due to misuse of the product or other circumstances
outside the manufacturer’s control. The manufacturer will not be responsible for any loss, damage, or injury
arising directly or indirectly from the use of this product. (See limited warranty.)
System Introduction
Thank you for choosing the Xcion family of extenders. They are the result of Rose Electronics commitment to
providing state-of-the-art solutions for today’s demanding workplace. The Xcion Digital Extender is the ideal
device for extending HDMI, DVI or VGA video and USB with no loss of video quality.
The Xcion Extender is available in three models offering a choice of DVI or VGA extension over CATx or Fiber,
or HDMI extension over CATx. Signals can be extended up to 492 ft (150m) over CATx or 1640 ft (500m) over
multi-mode fiber cables. Video signals up to full HD 1080p and 1920 x 1200 @ 60Hz are supported.
The Receiver unit supports up to 4 directly connected USB1.1 and USB2.0 devices at speeds up to 12Mbps.
Devices such as keyboards, mice, touch screens, tablets, scanners, integrated hub-type keyboards, or printer
can be connected. Optional external storage device support can be added by entering an “unlock code” in the
OSD menu. The remote USB hub is a built-in 4-port USB high speed Hub.
Every Xcion extender is packaged in a compact steel chassis, ideal for use in industrial applications and at
installation sites requiring a robust and durable product. The Transmitter and Receiver chassis can be rack
mounted in a rack cabinet, with up to 4 units side-by-side on a 1U shelf, as well as wall, table or DIN rail
mounted.
Features
■Extends full HD 1080p and 1920 x 1200 @ 60 Hz digital or analog video with no loss of quality
■Transparently extends USB 2.0 devices at speeds up to 12Mbps
■Distances up to 492 ft (150 m) over CATx or 1640 ft (500 m) over multi-mode fiber
■Optional Serial RS232 and analog audio support in the DVI/VGA models
■Local video/monitor connection at the transmitter
■Choice between 5 internal EDID sets, plus the ability to select either remote or local monitor EDID via the
OSD menu
■4 units can be mounted in a 1U 19” rack

Xcion Extender Manual 2
Package Contents
The package contents consist of t he following:
■1 x Transmitter
■1x Receiver
■1 x DVI cable or 1 x HDMI cable, depending on the model
■1x USB Cable
■2 x 12V 1 Amp Power Supply Units
■4 x Mounting Pads
■4 x Rubber Feet
■Manual
Additional cables are usually ordered separately. If the package contents are not correct, contact Rose
Electronics or your reseller so the problem can be quickly resolved.

MODELS
Xcion Extender Manual 3
Xcion Models
The Xcion is available in three distinct models as described below.
Front View All Models
Figure 1. Xcion Extenders Transmitter and Receiver Front View
Rear View DVI CATx and Fiber Models
Figure 2. Xcion DVI CATx Receiver and Transmitter Rear View
Figure 3. Xcion DVI Fiber Transmitter and Receiver Rear View

Xcion Extender Manual 4
Connector Description DVI Models
Figure 4. Connectors on DVI Transmitter
1. DVI In:Use the supplied DVI cable to
connect this port to the DVI port on the
source PC.
2. DVI Out:Connect a DVI monitor to this
port for a local display.
3. PC USB:Use the supplied USB cable to
connect to the USB port on the source PC.
4. KVM-Link: Connect the CATx or Fiber
interconnect cable, based on the model, to
this port to establish a connection to the
Receiver.
5. DC: Connect one of the supplied Power
Supply Units here, and connect it to an AC
power supply.
Figure 5. Connectors on DVI Receiver
1. DVI Out: Connect the output DVI monitor
to this port.
2. USB: Connect to USB 2.0 devices
including keyboard and mouse. With
optional USB memory option, hard disks
and flash drives can also be connected
here.
3. KVM-Link: Connect the CATx or Fiber
interconnect cable, based on the model, to
this port to establish a connection to the
Transmitter.
4. DC: Connect one of the supplied Power
Supply Units here, and connect it to an AC
power supply.
Table 1. Connectors on the Xcion DVI Models

Xcion Extender Manual 5
HDMI CATx Model
Figure 6. Xcion HDMI Rear View
Connector Description HDMI Model
Figure 7. Connectors on HDMI Transmitter
1. PC In:Use the supplied HDMI cable to
connect this port to the HDMI port on the
source PC.
2. Monitor Out:Connect a HDMI monitor to
this port for a local display.
3. PC USB:Use the supplied USB cable to
connect to the USB port on the source PC.
4. KVM-Link: Connect a CATx cable to this
port to establish a connection to the
Receiver.
5. DC: Connect one of the supplied Power
Supply Units here, and connect it to an AC
power supply.
Figure 8. Connectors on HDMI Receiver
1. Monitor Out: Connect the output HDMI
monitor to this port.
2. USB: Connect to USB 2.0 devices
including keyboard and mouse. With
optional USB memory option, hard disks
and flash drives can also be connected
here.
3. KVM-Link: Connect a CATx to this port to
establish a connection to the Transmitter.
4. DC: Connect one of the supplied Power
Supply Units here, and connect it to an AC
power supply.
Table 2. Connectors on the Xcion HDMI Model

INSTALLATION AND OPERATION
Xcion Extender Manual 6
Installation
Easy installation and minimal setup allows the extension system to be available for use quickly. Connect the
Transmitter to the host computer using the supplied video cable (DVI or HDMI), and to a local display, if
desired. Connect the Receiver to the DVI or HDMI output monitor and to USB keyboard and mouse.
Depending on the model purchased, the Transmitter is connected to the Receiver with either CATx or multi-
mode fiber cable. Apply power to the units. Further configuration can be made in the Extender OSD.
On the CATx model, plug the CATx cable with the appropriate RJ45 plug into the RJ45 socket. See Appendix
C for cable specifications. Check that the plug is properly latched in place to prevent faults. To remove the
CATx cable press, the latch down and slowly pull the cable out.
The standard DVI Fiber model is equipped with a multimode SFP module. If a different SFP module is used,
remove the black dust protector from the SFP module and pull the metal latch of the module forward until it is
at a right angle, then remove the SFP module. Follow the same steps in reverse to plug in a new SFP module.
When connecting the fiber cable, check that dust protector has been removed and insert the fiber cable in until
latch has clicked into place. To remove the fiber cable, press on the latch and slowly remove the cable.
The completed installation for the DVI models is shown the figure below.
Figure 9. Xcion DVI Extender Installation
The Installation of the Xcion HDMI model will be identical.

Xcion Extender Manual 7
Xcion Menu System
This section deals with the menu system of the Xcion Extenders, and the functionality it provides. Various
operations to set up the audio, video and serial port can be accessed from these menus. In addition,
operations such as enabling the USB memory option and updating the flash firmware are performed here.
The menu system on the Xcion DVI Extender is accessed from a keyboard connected to the Receiver. Press
the Scroll Lock key five times in quick succession to bring up the menu as shown below.
Figure 10. Xcion Main Menu
Submenus are accessed by pressing the indicated key to the left of the desired menu. The bottom of the main
menu displays the current revision of the firmware on the Transmitter and Receiver units.
The following subsections detail how the menu operations are performed in the Xcion Extender.
Update Flash Firmware
Press the U key on the keyboard to initiate the upgrade of the flash firmware on the Transmitter and Receiver.
The latest version of the flash firmware can be obtained from Rose Electronics. All update files are
accompanied by a detailed description of the update process to assist in performing this operation.
USB Memory Option
Press the Mkey on the keyboard to enable or disable the USB Memory option. When enabled, USB memory
devices like flash storage and hard drives can be connected to the Receiver and accessed by the PC
connected on the Transmitter. This is handled in the USB High Speed Memory Option submenu.
Figure 11. USB High Speed Memory Option Submenu

Xcion Extender Manual 8
The USB Memory Option is optional feature of the Xcion Extender, and can be purchased from Rose
Electronics. If it is available on the extender, it can be turned on or off in the submenu at any time. Conversely,
if the units did not come with this feature enabled, contact Rose Electronics for an enable code. In this case,
the submenu will display an ID for the Xcion system. Contact Rose Electronics with this ID, and an unlock code
will be provided. When a correct unlock code has been entered, the units will restart, and will display memory
in the main menu screen’s title. Press the Esc key to return to the main menu.
Lock Menu
Press the Lkey on the keyboard to lock or unlock the Xcion menu system. When enabled, the menu will be
locked five minutes after powering up, removing the ability to enter the menu system. This prevents
unauthorized access to the Xcion menu system. The units should be turned off and on again to resume menu
operation. The Lock Menu submenu is shown below.
Figure 12. Lock Menu Submenu
Enable this option by pressing 1on the keyboard, or 0to disable it. Press the Esc key to return to the main
menu.
Show Last Image
Press the Skey on the keyboard to access this option. When enabled, the display on the Receiver will not
show a black screen when the connection to the Transmitter has been lost. Rather, the last displayed image
will be retained. This image will have flashing red borders to indicate that it is no longer displaying real-time
video. Press the Esc key to return to the main menu.

Xcion Extender Manual 9
DDC Option
Press the Okey on the keyboard to select which EDID information is to be used for the Xcion system. This can
be selected from the DDC Options submenu.
Figure 13. DDC Option Submenu
The available options are as follows.
■Press 0to use the DCC information of the monitor connected to the Receiver unit.
■Press 1to use the DDC information of the monitor connected to the Transmitter unit.
■Press 2to save the currently used DDC so that the units can continue using it even after being restarted.
■Pressing keys 4through 8will use the corresponding preset resolutions.
Press the Esc key to return to the main menu.

Xcion Extender Manual 10
VGA Parameters
Press the Vkey on the keyboard to modify VGA settings.
Figure 14. VGA Parameters Submenu
The available settings are as follows.
■Press F1 to move the video up or F4 to move the video down.
■Press F2 to move the video left or F3 to move the video right.
■Press F5 to scale up the video size or F6 to scale down the video size to get the best fit within the monitor’s
display area.
■Press the Space Bar on the keyboard to change the increment by which the above settings are modified.
Repeatedly pressing the Space Bar cycles this increment value back to 1.
■Press Mto select the desired video mode, which are

Auto, where the video mode is automatically detected and set by the Xcion system,

DVI, where only DVI input is detected, and

VGA, where only VGA input is detected.
■Press Kto initiate automatic positioning and adjustment of the video.
■Press Ito reset these parameters to default values.
■Press Sto save the settings and exit to the main menu, or Qto discard all changes and exit to the main
menu.

Xcion Extender Manual 11
Audio Input Gain
Press the Nkey on the keyboard to set the volume of the audio input for a microphone connected to the
Receiver.
Figure 15. Audio Input Gain Submenu
The default audio level is 5. It ranges from 1to 9. If the audio level is set to 0, audio input from the Receiver is
disabled.
Power Save
Press the Pkey on the keyboard to enable or disable the Power Save setting on the Xcion. When enabled, the
Receiver will turn off its video output signal when no video has been received by it for over a minute. This
allows a monitor to enter sleep mode, if the monitor supports it. The Receiver can be woken up from Power
Save mode by pressing any key on the keyboard.
Monitor Synchronization
Press the Ikey on the keyboard to enable or disable monitor synchronization. When enabled, the refresh
rate of the graphics card on the source computer and the remote monitor are adjusted to match one another.
This ensures smooth video transmission when the screen content changes rapidly, as when playing a video.
Not all monitors can support this function, so this option is disabled by default. Enable this option by pressing 1
on the keyboard. If the monitor starts to flicker when this option is enabled, press the 0key on the keyboard to
disable it. Press the Esc key to return to the main menu.

TROUBLESHOOTING
Xcion Extender Manual 12
Troubleshooting
The Power / Status LED on the Front Panel of the Transmitter and Receiver indicate trouble-free working of
the system, or various error conditions. The table below describes the error conditions the LED indicates, root
causes of these conditions, and provides solutions to resolve them.
LED Indication Cause(s) Solution(s)s
LED does not light up The extender has no power Ensure that the unit is connected to a power
source.
LED lights up red No connection detected between
Transmitter and Receiver
Ensure that the interconnect cable (CATx or Fiber)
is connected securely on both ends. A clicking
noise should be heard when plugging in the cable.
Contact Rose Electronics if the problem still
occurs.
LED lights up orange No picture on the monitor ■Ensure that the local (PC) cable is connected
securely.
■Ensure that the remote (monitor) cable is
connected securely.
■If both are connected securely, but no picture
appears yet, cycle power to the units.
■If the menu system is visible, press the O key
to invoke the DDC Options menu and select an
appropriate screen resolution.
LED lights up green Picture appears on monitor, but
keyboard does not work
■Unplug the keyboard and then plug it back in.
Wait a few seconds for the USB keyboard to be
recognized, and try to use it again.
■Check all USB connections on the Transmitter
and Receiver
■If the keyboard is still not working, unplug and
plug back in the keyboard once more, and
cycle power to the units.
Video disturbances like flickering,
artifacts, incorrect display occur,
or screen goes blank
Units have incorrect firmware. Contact Rose
Electronics for the latest firmware release.
No audio (Xcion DVI models only) ■Connect the microphone to the audio input of
the PC (pink).
■Connect the audio output of the PC (green) to
the IN port of the Transmitter.
■Connect the OUT port on the Receiver to the
headset or speaker.
LED is blinking green ■Different firmware revisions on
Transmitter and Receiver
■USB device is not compatible
Contact Rose Electronics for Technical Support
Table 3. Troubleshooting the Xcion Extenders

PRODUCT SAFETY
Xcion Extender Manual 13
Safety
The Xcion extender system, like all electronic equipment, should be used with care. To protect yourself from
possible injury and to minimize the risk of damage to the Unit, read and follow these safety instructions.

Follow all instructions and warnings marked on this Unit.

Except where explained in this manual, do not attempt to service this Unit yourself.

Do not use this Unit near water.

Assure that the placement of this Unit is on a stable surface.

Provide proper ventilation and air circulation.

Keep connection cables clear of obstructions that might cause damage to them.

Use only power cords, power adapter and connection cables designed for this Unit.

Keep objects that might damage this Unit and liquids that may spill, clear from this Unit. Liquids and
foreign objects might come in contact with voltage points that could create a risk of fire or electrical
shock.

Do not use liquid or aerosol cleaners to clean this Unit. Always unplug this Unit from the power source
before cleaning.
Remove power from the Unit and refer servicing to a qualified service center if any of the following conditions
occur:

The connection cables are damaged or frayed.

The Unit has been exposed to any liquids.

The Unit does not operate normally when all operating instructions have been followed.

The Unit has been dropped or the case has been damaged.

The Unit exhibits a distinct change in performance, indicating a need for service.

SERVICE AND MAINTENANCE
Xcion Extender Manual 14
Maintenance and Repair
This Unit does not contain any internal user-serviceable parts. In the event a Unit needs repair or
maintenance, you must first obtain a Return Authorization (RA) number from Rose Electronics or an authorized
repair center. This Return Authorization number must appear on the outside of the shipping container.
See Limited Warranty for more information.
When returning a Unit, it should be double-packed in the original container or equivalent, insured and shipped
to:
Rose Electronics
Attn: RA__________
10707 Stancliff Road
Houston, Texas 77099 USA
Technical Support
If you are experiencing problems, or need assistance in setting up, configuring or operating your Xcion
extenders, consult the appropriate sections of this manual. If, however, you require additional information or
assistance, please contact the Rose Electronics Technical Support Department at:
Phone: [phone]
E-mail: T[email protected]
Web: www.rose.com
Technical Support hours are from: 8:00 am to 6:00 pm CST (USA), Monday through Friday.
Please report any malfunctions in the operation of this Unit or any discrepancies in this manual to the Rose
Electronics Technical Support Department.

APPENDICES
Xcion Extender Manual 15
Appendix A – Specifications
Physical Specifications (All Models)
Dimension (W x D x H) 3.88 in x 4.17 in x 1.6 in / 98 mm x 106 mm x 41 mm
Rackmount Up to 4 channels in a 19” 1U rack
Weight 1.19 lb (540 g)
Video
Maximum Resolution (All Models) 1080p, 1920 x 1200 @ 60Hz
Input and Output Formats (DVI Models) DVI
Input and Output Formats (HDMI Model) HDMI, DVI with adapter
EDID Support (All Models) Internal EDID; user updatable
Cables
CATx
Solid-Core, CATx5e/6/7. EIA/TIA568-A, 24AWG or greater. Use
shielding, or use STP.
Maximum Distance: 492 ft (150 m)
Fiber
Duplex Multimode, 50/125µ, LC-type
Maximum Distance : 1640 ft (500 m)
Optional Single mode LC, Gigabyte LWL
Maximum Distance : 65617 ft (20km)
Configuration From OSD accessed from Receiver unit
LEDs 1 x Power / Status LED on Front Panel :
Red = No Video, Green = Video Signal
Audio
DVI CATx and Fiber Models
Optional Analog Audio
Stereo transmission in CD quality
Resolution: 16 bit, 44.1 kHz
Line in / Line out
Microphone input on remote client with +20 dB boost function
HDMI Model Audio over USB; requires external USB adapters
Serial
DVI CATx and Fiber Models
Optional RS-232 Serial
V24 Serial Interface
Unlimited parity and number of bits
57600 baud maximum transfer rate
9-pin connector
Transmits all modem signals (DCD, DTR, DSR, RTS, CTS and
RI)
HDMI Model RS-232 Serial over USB, requires external USB adapters
Environmental
Operating Temperature 32°F to 113°F (0°C to 45°C)
Storage Temperature -4°F to 158°F (-20°C to 70°C)
Relative Humidity 0% to 80% relative, non-condensing
Power 100-250VAC, 12VDC, 1A
Approvals FCC Class A, UL, CE, RoHS 2
Table 4. Xcion Extender Specifications