
R42 User Manual
szruitech.com10
indicator is
on
The motor connection and
encoder connection are wrong
Check the sequence of encoder
connection
The voltage is too high or too low Check the power supply
The position
or speed is
wrong
The signal is disturbed Eliminate interference for reliable
grounding
The command input is incorrect
Check the upper computer
instructions to ensure the output is
correct
The setting of Pulse per
revolution is wrong
Check the DIP switch status and
correctly connect the switches
Encoder signal is abnormal Replace the motor and contact the
manufacturer
The driver
terminal
burned up
Short circuit between terminals Check power polarity or external short
circuit
Internal resistance between
terminals is too large
Check whether there is any solder ball
due to excessive addition of solder on
the wire connections
The motor is
out of
tolerance
Acceleration and deceleration
time is too short
Reduce command acceleration or
increase driver filtering parameters
Motor torque is too low Select the motor with high torque
The load is too heavy Check the load weight and quality and
adjust the mechanical structure
The current of power supply is
too low Replace the appropriate power supply
7.2 Exclude the following:
■Improper connection, such as the polarity of the power supply is reversed and
insert/pull the motor connection when the power supply is connected.
■Beyond electrical and environmental requirements.
■Change the internal device without permission.
7.3 Maintenance process
For maintenance of products, please follow the procedures shown below:
(1) Contact our customer service staff to get the rework permission.
(2) The written document of the driver failure phenomenon is attached to the goods, as
7.Guarantee clause
7.1 Warranty period: 12 months
We provide quality assurance for one year from the date of delivery and free maintenance
service for our products during the warranty period.