Rugged Interactive TriggerTrac User manual

© Rugged Interactive 2021
TriggerTrac
Single Lane Version
Order and Installation Manual
For models from June 2019 onwards
Rugged Interactive
Unit 1, Callywith Court
Callywith Industrial Estate, Bodmin
Cornwall, UK
PL231 2RQ
[phone]
www.rugged-interactive.co.uk
[email protected]
Updated 20/01/2021

Rugged Interactive
Unit 1, Callywith Court
Callywith Industrial Estate, Bodmin
Cornwall, UK
PL31 2RQ
[phone]
www.rugged-interactive.co.uk
[email protected]
© Rugged Interactive 2021
Contents
Section 1 –Ordering Process
1.1 Need to Know
1.2 Order and Installation Checklist
1.3 Product Overview
1.4 Ordering and Installation Timeline
1.5 Getting Started
1.6 Place Order
Section 2 –Safety Guidelines
2.1 Installation Safety Guidelines
2.2 In Play Safety Guidelines
Section 3 –Installation
3.1 Parts List
3.2 Tools and Components List
3.3 Installation Overview
3.4 Detailed Installation
Section 4 –How to Use
Section 5 –Programs Guide
TriggerTrac System Specifications
TriggerTrac Installation Checklist
Next Steps

Rugged Interactive
Unit 1, Callywith Court
Callywith Industrial Estate, Bodmin
Cornwall, UK
PL31 2RQ
[phone]
www.rugged-interactive.co.uk
[email protected]
TriggerTrac –Section 1 –Ordering Process
© Rugged Interactive 2021
Section 1 –Ordering Process
1.1 - Need to Know
Installation manual purpose and limitations
This manual is intended to provide guidance only, the installation of the Rugged Interactive product will be
under your control. You will be responsible for making sure, upon completion of the installation, it is safe to
use. As always, we are here to support you, please get in touch if you are in any doubt.
Regulations
Some countries and states have regulations which may be applicable to the Rugged Interactive products, it
is your responsibility to check that the product complies with such regulations. This should be conducted
during the planning phase for the installation location.

Rugged Interactive
Unit 1, Callywith Gate
Callywith Industrial Estate, Bodmin
Cornwall, UK
PL31 2RQ
[phone]
www.rugged-interactive.co.uk
[email protected]
TriggerTrac –Section 1 –Ordering Process
© Rugged Interactive 2021
1.2 - Order and Installation Checklist
Contact the Rugged Interactive sales team or a partner / distributor to begin the process.
☐
Confirm the invoice and delivery address along with date required (lead time is at least 5 weeks),
VAT number required for export customers.
☐
Complete site survey.
☐
Send purchase order or confirm order.
☐
Make first payment.
☐
Discuss graphic requirements and provide logos and branding guidelines.
☐
Approve graphics.
☐
Make second payment (required a week before dispatch).
☐
Schedule time and team members for installation.
☐
Before install, confirm all tools and components are prepared.
☐
Organise shipment (Customer collection or delivery organised by Rugged Interactive).
☐
Receive your order.
☐
Install the product.
☐
Test and complete installation checklist.
☐
Train the team on how to use the product.
☐
Sounds can be heard when the targets are hit.
☐
Reveal your new Rugged Interactive product to your guests and customers!
☐

Rugged Interactive
Unit 1, Callywith Gate
Callywith Industrial Estate, Bodmin
Cornwall, UK
PL31 2RQ
[phone]
www.rugged-interactive.co.uk
[email protected]
TriggerTrac –Section 1 - Ordering Process
© Rugged Interactive 2021
1.3 - TriggerTrac Overview
A raceway timer for ninja runs and obstacle courses featuring LED lights
and sounds along with a super accurate timer.
The Single Lane TriggerTrac features a start button that begins the
lane timer, race down the course as quickly as possible and press
the finish panel, stopping the timer. The time can be seen on the
large LED display.
Combine TriggerTrac with a Top Gear style leader board from
Rugged Interactive and display the fastest times for posterity.
1.4 - Order and Installation Timeline
*We do our best to ensure orders are ready on a five-week lead time, however during busy periods
or for large orders, the lead time may be longer than outlined here. Lead time will also be affected
by graphics guidelines, approval and payment delays.

Rugged Interactive
Unit 1, Callywith Court
Callywith Industrial Estate, Bodmin
Cornwall, UK
PL31 2RQ
[phone]
www.rugged-interactive.co.uk
[e-mail]
TriggerTrac – Section 1 – Ordering Process
©Rugged Interactive 2021
1.5 - Getting Started
New Parks
During the design process for the new park, incorporate the intended products into the design, product
specifications can be found within this manual for the relevant product and CAD files can be supplied upon
request.
Existing Parks
When retrofitting existing parks, all specifications can be found within this manual or CAD files are available
at request. If further information is required, please get in touch and we will be able to provide further
information and guidance.
1.6 - Place Order
To begin the order process with Rugged Interactive:
Email:
[e-mail]
Or call the Sales Office:
[phone]
Sales Office Address:
Rugged Interactive,
Future Space,
UWE North Gate,
Filton Road,
Bristol,
UK
BS34 8RB
HQ/Production Address:
Unit 1 Callywith Court
Callywith Ind. Estate,
Bodmin,
Cornwall
UK
PL31 2RQ

Rugged Interactive
Unit 1, Callywith Court
Callywith Industrial Estate, Bodmin
Cornwall, UK
PL31 2RQ
[phone]
www.rugged-interactive.co.uk
[email protected]
TriggerTrac –Section 2 - Safety Guidelines
© Rugged Interactive 2021
Section 2 - Safety Guidelines
2.1 Installation Safety Guidelines
Before installing any Rugged Interactive product, please read the following:
Dos:
▪Ensure that a Site Survey form has been completed prior to installation.
▪Have ready suitable equipment, tools and/or man power.
▪Observe correct manual handling techniques whilst moving and installing the equipment.
▪If being installed onto a wall, the product MUST be mounted onto a wall of a construction capable of
supporting its weight and gameplay. If possible, avoid stud walls or unsupported portal infills. If in
doubt always contact a suitably qualified surveyor to check.
▪Visually check the product for any signs of damage, component failure and/or missing parts.
▪To prevent electric shock, keep all electric components away from contact with water.
▪Ensure to take anti-static precautions.
▪Wear appropriate clothing: do not wear loose clothing or jewellery.
▪Long hair should be tied back.
▪Tidy back loose cables that could become a tripping hazard.
▪Ensure that the playing area is clear.
▪Immediately inform Rugged Interactive for maintenance advice if you have concerns.
Don’ts:
▪Do not wear shoes with leather soles or high heels.
▪Do not use any tools that are not specifically recommended by the manufacturer.
▪Do not use the surface of the trampoline to balance ladders or alike.
▪Do not distract others while they are installing the product.

TriggerTrac Installation and Instruction Manual: Safety Guidelines
TriggerTrac –Section 2 - Safety Guidelines
© Rugged Interactive 2021
2.2 In Play Safety Guidelines
Please ensure you read the following points before using the equipment:
This activity can be great fun, but it can also be dangerous. There is a risk of serious injury if care is
not taken when using the equipment. Use of this equipment is physically demanding: this is a high-
impact, full body activity which requires intense focus, awareness of your body’s strengths and
limitations, awareness of the environment around you and extreme caution.
Dos:
▪Before beginning any exercise program, it is recommended that you consult with your doctor.
▪Children under the age of 7 years must always be supervised by an adult (over 16 years) when
using the equipment and/or recommended accessories.
▪Visually check the equipment before using it for any signs of damage, component failure or loose
cables that could become a tripping hazard. Report any concerns, e.g. loose holds or damaged
equipment, to a member of staff immediately.
▪Ensure you familiarise yourself with any additional facility rules that may apply.
▪Ensure that the play area is clear before attempting to participate.
▪Only participate if you are in good physical condition. Participate only within your capabilities /
recommended exercise level.
▪Wear appropriate clothing.
▪Remove all items from your pockets prior to participation.
▪Long hair should be tied back.
▪Before use, loosen up with warm up exercises and stretches.
▪Always remain in control. Uncontrolled jumps or falls are likely to result in injuries to yourself and/or
others.
▪Only those participating are allowed in the activity area. If waiting to participate, stand back at a safe
distance from the equipment.
▪Report any unusual or inappropriate behaviour to a member of staff immediately.
▪If you get tired, leave the equipment / activity area and take a break.
▪If you feel any pain, dizziness, nausea or any other abnormal symptoms, STOP YOUR WORKOUT
IMMEDIATELY. Consult your doctor immediately. Incorrect or excessive training may lead to
injuries.

TriggerTrac Installation and Instruction Manual: Safety Guidelines
TriggerTrac –Section 2 - Safety Guidelines
© Rugged Interactive 2021
Don’ts:
▪Do not attempt to use any of the equipment without undertaking instruction / training carried out by
an appropriate instructor.
▪Do not participate if you are unwell or have any pre-existing medical conditions including heart,
back, neck, bone and/or muscle conditions.
▪Do NOT work to exhaustion.
▪Do not participate if you are or maybe pregnant.
▪Do not wear loose clothing or jewellery (including studs and watches). Clothing should not have any
hard or sharp points (such as buckles, studs, toggles or alike).
▪Do not wear shoes with leather soles, high heels, sandals, boots or bare feet.
▪No food, drink or chewing gum during participation.
▪No phones or cameras in the activity area.
▪Do not leave clothing or personal belongings around the activity areas.
▪Do not participate under the influence of alcohol and/or drugs.
▪Do not attempt any move beyond your own skill level.
▪Do not distract others while they are using the equipment.
▪Do not sit, lie, stand or rest on or under the activity equipment and/or surrounding padding/mats.
▪Never lean on, jump on, climb, grab, or lift any safety pads or safety nets.
▪Do not use any accessories that are not specifically recommended by the manufacturer. These
might cause injuries or cause the equipment to fail.

Rugged Interactive
Unit 1, Callywith Gate
Callywith Industrial Estate, Bodmin
Cornwall, UK
PL31 2RQ
[phone]
www.rugged-interactive.co.uk
[email protected]
TriggerTrac –Section 2 - Installation
© Rugged Interactive 2021
Section 3 - Installation
3.1 - Parts List
Please check off the received parts for the installation and alert Rugged Interactive immediately if
anything is missing.
1 x Finish target.
☐
1 x Hub control box.
☐
1 x 30m finish target connection cables.
☐
1 x Start button.
☐
1 x 30m Red start button connection cable.
☐
18 x M8 x 80 target fixing bolts.
☐
18 x M8 nuts.
☐
18 x M8 washers
☐
Manual.
☐

TriggerTrac Order and Installation Manual: Installation
TriggerTrac –Section 2 - Installation
© Rugged Interactive 2021
3.2 - Tools and Components List
Arrange the necessary tools and the team to install the product.
Ladder.
☐
Jigsaw.
☐
Hole saw.
☐
Industrial vacuum cleaner.
☐
Dustpan and brush.
☐
SDS impact drill.
☐
Cordless drill – with torque adjuster to avoid over-tightening the screws.
☐
A set of No.2 Pozi bits.
☐
A set of screwdrivers.
☐
A set of Hex keys
☐

Rugged Interactive
Unit 1, Callywith Court
Callywith Industrial Estate, Bodmin
Cornwall, UK
PL31 2RQ
[phone]
www.rugged-interactive.co.uk
[email protected]
TriggerTrac –Section 2 - Installation
© Rugged Interactive 2021
3.3 - Installation Overview
Below is an overview of the steps needed to install TriggerTrac. More detail for the process is
provided in the following pages. Please read through ALL of this prior to beginning the installation
and if you are in any doubt, contact Rugged Interactive.
If you have any concerns on how or what the product is installed to, contact a structural engineer
prior to beginning the installation.
STEP 1: Mark out position for the finish target and scorebox.
STEP 2: Cut necessary holes.
STEP 3: Mount scorebox and start button.
STEP 4: Run cables from scorebox to finish target.
STEP 5: Mount finish target.
STEP 6: Turn on TriggerTrac system.
STEP 7: Test.
STEP 8: Check all is secured.
STEP 9: Stress relief cables.
STEP 10: Enjoy TriggerTrac!

Rugged Interactive
Unit 1, Callywith Court
Callywith Industrial Estate, Bodmin
Cornwall, UK
PL31 2RQ
[phone]
www.rugged-interactive.co.uk
[email protected]
TriggerTrac –Section 3 - Installation
© Rugged Interactive 2021
3.4 –Detailed Installation
Read this manual before installing TriggerTrac.
Installation Guidelines:
▪Complete the Site Survey form prior to delivery and/or installation.
▪Send a completed Installation Checklist after any installation to Rugged Interactive.
▪A typical installation should take 2 people about 3 hours.
▪No obstructions or protrusions in the installation area: e.g. skirting boards, pipes, cables and wiring
conduits.
▪Avoid trapped and/or pinched cables.
▪Use good practice when running data cables to and from products, external pods and sensors.
Support long cables at least every 50 cm and provide adequate strain relief for connection points.
▪To prevent electric shock, keep all electric components away from contact with water.
▪IMPORTANT: Take anti-static precautions.
Structure:
▪TriggerTrac is supplied as 1 x start button and up to 1 x stop pressure panel (stop button) plus 1 x
Hub display box and appropriate cables.
▪The start button can be fitted in any orientation - onto an appropriately sized plinth or post, or onto a
vinyl padded wall - so long as their CAT5 cable is fed back to the distribution box.
▪The pressure panel should be mounted to a plywood wall (min 12mm) which has a 70mm recess
behind. One 502 x 242mm hole (+3 / - 0) must be cut at a suitable height for the pressure panel to
be mounted to the wall.
▪The score box should be mounted to a plywood wall (min 12mm) which has a 70mm recess behind.
A 502mm x 482mm hole (+3 / - 0) will need to be cut from the plywood for the score box.
▪The units must be mounted to a flat/level construction capable of supporting their weight and
gameplay. (Uneven walls and surfaces make alignment and fitting very difficult.)
▪Mount onto 18 mm plywood (12 mm minimum) mechanically mounted to a steel framework (50 mm
box minimum). The plywood should be covered with foam-backed vinyl.
▪Units can either be secured on top of the foam-backed vinyl or embedded in a purpose-made cut-
out. Adequate holes will need to be cut during installation to provide clearance for cable access to
rear if required.
Fixings:
▪The manufacturer will supply fixings.
▪All fixings must be tight and secure.

TriggerTrac Order and Installation Manual: Installation
TriggerTrac –Section 3 - Installation
© Rugged Interactive 2021
Suggested Extras:
▪3 m of self-adhesive ‘mini’ box trunking to secure the power cable.
▪Cleaning cloth and gentle cleaning spray.
Operating Environment:
▪Keep out of direct sunlight; bright sunlight can affect the LED pod sensors.
▪Keep indoors and dry.
▪Optimum ambient temperature: 5°C to 30°C. Avoid extreme fluctuations of temperature.
Other Recommendations:
▪Instruction / training carried out by an appropriate instructor to all new users.
▪A waiting / spectating area positioned nearby is advised.
▪A leaderboard to go with each unit is highly recommended.
IF YOU ARE IN ANY DOUBT, CALL RUGGED INTERACTIVE DIRECTLY ON [phone].

TriggerTrac Order and Installation Manual: Installation
TriggerTrac –Section 3 - Installation
© Rugged Interactive 2021
TriggerTrac Display / Score Box (HUB) Installation
Notes:
▪Fix HUB using any suitable self-tapping or wood screws into the surface material. The HUB can be
recessed to be flush with the surface or affixed on top of the foam-backed vinyl if necessary.
▪Note: Cables exit is at the rear of the display box.
01
02
1. Mark out and cut the recesses for the HUB
(score box) A 502mm x 482mm hole (+3/ -0)
will need to be cut to accommodate this.
2. Mount score box, this contains two
hanging cables for the start and stop
buttons, Connect the CAT5 cables
into their corresponding positions
on the HUB.

TriggerTrac Order and Installation Manual: Installation
TriggerTrac –Section 3 - Installation
© Rugged Interactive 2021
Start Pod Installation
The start button should be mounted onto a wall, plinth or post on the start line. It can be mounted via
appropriate screws or with cable ties. Figure 3.4.1 shows a typical start button installation.
Figure 3.4.1: Typical start Button
NOTE: Please use good practice when running data cables to and from products, external pods and
sensors. Support long cables at least every 50 cm and provide adequate strain relief for connection points.
Bottom
Back
Side
Top (Push Button)
Cables Exit from
Rear

TriggerTrac Order and Installation Manual: Installation
TriggerTrac –Section 3 - Installation
© Rugged Interactive 2021
Pressure panels / stop button Installation
Notes:
▪Fit in line with the centre of the lane for the user.
▪Note: Cables exit is at the rear of the pressure panel box.
01
02
Mark out and cut the recesses for the pressure
panel, the holes are to be 502 x 242mm each
(+3 / - 0).
Mount the pressure panel, they contain
hanging cables, connect the CAT5 cables and
then connect into their corresponding
positions on the HUB.

TriggerTrac Order and Installation Manual: Installation
TriggerTrac –Section 3 - Installation
© Rugged Interactive 2021
Connecting cables
NOTE: Please use good practice when running data cables to and from products, targets and boxes.
Support long cables at least every 50 cm and provide adequate strain relief for connection points.
Figure 3.4.2: Typical TriggerTrac Layout
The Hub will have two hanging cables labelled for
the start button and the stop pressure panel. Attach
CAT5 cable from hanging cable to appropriate
button.

TriggerTrac Order and Installation Manual: Installation
TriggerTrac – Section 3 - Installation
©Rugged Interactive 2021
Adjusting the Sensitivity
Notes:
• A small flat-bladed screwdriver is required.
• Do not over tighten, this can damage the sensors, a maximum of a quarter turn in the appropriate
direction should be made each time before retesting.
The sensitivity should be checked and if necessary, adjusted after installation of the targets. Each target has
its own sensor, so each one should be checked.
To adjust the sensitivity, locate the hole on the reverse of the targets. There will be a screw as can be seen
in Figure 3.4.3. Using a small flat-bladed screwdriver turn the screw in the desired direction, clockwise to
increase the sensitivity, Anti-clockwise to decrease. Turn a quarter turn before retesting the sensitivity and
repeat if required.
Do not over tighten the screw, this can damage the sensor.
Figure 3.4.3: Location to adjust the sensitivity

Rugged Interactive
Unit 1, Callywith Court
Callywith Industrial Estate, Bodmin
Cornwall, UK
PL31 2RQ
[phone]
www.rugged-interactive.co.uk
[email protected]
TriggerTrac –Section 4 - How to Use
© Rugged Interactive 2021
Section 4 - How to Use
On power up, TriggerTrac will make a “laugh” sound and the software version will be displayed on the Hub
before going to its idle state. The display will show one timer, on first start-up this will show 00.0.
TriggerTrac has one program.
Hit the start button to start the time. TriggerTrac will sound a whistle.
Players will race down either track to press their stop panel.
When the player finishes and hits the stop panel, TriggerTrac will sound a ‘horn’. Their time will be shown on
the display.
If the game has been started and no players are on the course, you can reset the timers, hold down the start
button for 5 seconds and the timer will reset to 00.0.
If the timer reaches 10 minutes, the game will reset to its idle state.
At the end of the game, the finishing time will be displayed for 30 seconds before returning to its idle state, in
these 30 seconds, the game can be played again by pressing the start button to start the timer from 00.0.