Safeplace Magna 800C Instruction Manual

TQM Technical Manual
&
Handheld Unit Manual
For models: M800 - C,C4,SL,W,MS,E
T800 - C,C4,SL,W,MS,E
M500 - C,C4,SL,W,MS,E
T500 - C,C4,SL,W,MS,E
T300 - C,C4,SL,W,MS,E
Q300 - C,C4,SL,W,MS,E
M300 - C,C4,SL,W,MS,E
IMPACT - C,C4,SL,W,MS,E 590.1060.001
Version 05 – 2.09

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Registration Form
Please fill in this form and fax it to the
following number: [phone]
or email to [e-mail]
Property name:__________________________________
Chain/Group:___________________________________
Address:__________________________________________________________
_________________________________________________________________
_________________________________________________________________
Contact persons:____________________________________________________
_________________________________________________________________
Telephone number:______________________________
Fax number:___________________________________
Email:________________________________________
Safe model________________ Quantity __________________
Color_________________________________________

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Table of Contents
Page 30Door Replacement10e
Page 21Trouble-Shooting for Magna 500
Page 28Panel Assembly10d
Page 13Emergency Opening with EOT 3005a
Page 14Emergency Opening with BiMax Handheld Unit5b
Page 15Emergency with Master Key/Card5c
Page 26Lock Assembly10c
11d Assembled Door E4, MS4 Page 34
11c Assembled Door C, C4, SL Page 33
11b E4, MS4 Page 32
11a C, C4, SL, W Page 31
11 Safe Place Components
10b Battery Housing Page 25
10a Electronic Board Page 24
10 Parts Replacement Page 23
9 Battery Replacement Page 22
8 Trouble-Shooting Page 18
7 Mechanical Emergency Opening for E4, MS4 Page 17
6 Mechanical Emergency Opening for C, C4, SL, W Page 16
5 Emergency Opening Procedure Page 12
4 Anchoring the Safe Page 11
3 Safe Models Page 10
2 Safety Instructions Page 8
1 General Description and Guidelines Page 7

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General Description
And Guidelines
Dear Customer,
You have just received new safes. In the following manual, you will find
all the necessary information for operating and maintaining the
safes, including:
1. Safety instructions.
2. Anchoring - The different options for anchoring the safes.
3. Emergency opening.
4. Parts replacement - How to replace the main components of the
safe.
5. Safe Place components - All the safe components you may
need to purchase in the future. Please note which size safe
(C, SL, MS, E & W) you have, and choose the component.
6. Trouble-shooting - safe feedback that will identify the problem in
a malfunctioning safe.
Service and Warranty Guidelines:
We provide a 2 year limited warranty for parts. You received
spare parts to enable you to replace any defective part. We ask
you to please send us any defective parts for later replacement.
If you have any questions or need assistance, please call your
local distributor. If for any reason you cannot reach your local
distributor, you can always contact us at fax number: ++972-8-
8573962, or e-mail: [e-mail]

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Safety Instructions
For safes with power outlet (recharge socket)
The safe model you have purchased is equipped with a 220V or
110V power (USA Rating : 110V 5A 60Hz) outlet for laptop
recharging. Please follow the safety instructions carefully before
hooking up the power outlet.
1. Only a certified electrician should handle this equipment.
2. Unplug the receptacle from the wall outlet before performing
maintenance.
3. If no plug is connected to the electrical wire – connect as follows:
U.S.A:
Black wire to terminal marked L
White wire to terminal N
Green wire to terminal E or GR
:Europe
Brown wire to terminal marked L or
Blue wire to terminal marked N
Green & yellow wire to terminal marked E or
4. The receptacle must be protected by a 6 Amp fuse.
5. Do not plug it in if for any reason, the power supply cord or plug
is damaged or frayed.
6. Do not allow anything to rest on the power cord.

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Safety Instructions
For safes with AC power hook-up (Adaptor)
Adaptor specifications AC-DC:
Output – 9V DC, 500mA max. built in thermal fuse.
1. Only a certified electrician should handle this equipment.
2. Pay attention to wire marks (+ / -) and assemble them
properly.
3. Disconnect the adaptor from the main power before replacing
the electronic board.
4. Check the adaptor specifications before plugging into main
power (see above).

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Safe Models
Magna 500 Titan 800
Titan 500
Quantor 300
Digital Safes
C - Small
C4 - Laptop
SL – Super Laptop
W – Wall
MS – Medium
E – Floor
Card Safe
Combination
Smart Key
Magna 800
Magna 300
Impact
Biometric
Tiara-M Top Open

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Anchoring The Safe
Anchoring Bolts should be - 10*1”

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Emergency Opening Procedure
In case the safe is locked and
the guest is unable to open it,
observe the following procedure:
1. Perform the override procedure with the BiMax
Handheld Unit or Emergency Opening Tool T300 (see
details on following pages). If the safe does not open,
go to step 2.
2. Make sure your HHU/EOT and Master Card/iButton
are working properly. Test them on another safe.
3. If the above does not help, perform mechanical
opening.
Before performing the mechanical opening, we highly
recommend contacting your local service
representative for assistance.

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Override Procedure With EOT 300
(Emergency Override Tool)
1. Plug-in the EOT – The
green led will light up.
2. Place the Master (red)
iButton on the rounded
reader within 6 seconds.
3. If you have an error (red
light) press Clear button
and try again.
A green light will blink and
the safe will open!

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Override Procedure
With BiMax Handheld Unit
Please Also See Page 7 of Override and Audit Handheld Unit Manual in this
Booklet
1. Turn the Handheld on by
pressing the ON button, enter
your password and put your
finger on the reader.
2. Select Override Safe
and press ENTER.
3. Connect Safe And Press
Enter appears on the
display. Connect the
Handheld plug to the
underside of the safe keypad
and press ENTER.
4. Attach iButton appears on
the display. Attach the
master iButton.
The safe will open!

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Override Procedure
With Master Key/Card
Titan 300/800/500 models:
Slide the Master card from
left to right with
magnetic stripe up.
The safe will open!
Quantor 300 model:
Place the Master (red)
iButton on the iButton
reader.
A green light will blink
and safe will open!

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Mechanical Emergency Opening
For C, C4, SL & W Models
THE DRILLING PROCEDURE IS THE LAST OPTION FOR OPENING THE SAFE.
PLEASE MAKE SURE YOU TRY ALL OTHER OPTIONS BEFORE DRILLING!
1. Place the drilling template on the left
bottom corner of the safe door.
1a. For Titan Models, forcibly remove the
panel to place the drilling plate.
1b. For left hand doors, place the template
at the upper right corner.
1 c. For W left hand doors, forcibly remove
the panel and place the template at the
upper right corner.
2. Drill 3 holes with a 4 mm drill through the
template.
3. Remove the template and enlarge the
holes to 8 mm.
4. Drill through the head of the screws all the
way until the the lock assembly moves
backward.
The safe will open!

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1. Place the drilling template on the left
bottom corner of the safe door.
2. Drill a 4 mm hole through the template.
3. Remove the template and enlarge the
holes to 8 mm.
4. Drill through the head of the screws all the
way until the lock assembly moves
backward.
The safe will open!
Mechanical Emergency Opening
For E4 & MS4 Models
THE DRILLING PROCEDURE IS THE LAST OPTION FOR OPENING THE SAFE.
PLEASE MAKE SURE YOU TRY ALL OTHER OPTIONS BEFORE DRILLING!

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Trouble-Shooting 1
For Magna 800, Titan 800 and Titan 500 Models:
Safe series 500 and 800 have a built in diagnostic system which
shows error numbers on the display if there is any problem
with the safe.
The following list is available in the Tools Menu of the HHU.
Display Problem Description Operation Instructions
Code Wrong code Enter code again. Try another code.
Batt Low Batteries Replace batteries
Er00 Clock is not set Set Safe Clock
Er01 Card error Slide card again or replace card
Er02 Bolt cannot lock Push door. Release bolt.
Er03 Bolt cannot open Push door. Release bolt.
Er04 Not enough digits Enter 4 digits
Er05 Activator needed Plug Activator
Er06 Wrong Override Change override unit
Er07 Bolt in middle position Override safe. Check lock assembly.
Er08 Illegal card Use another card
Er10 Door Microswitch open
Check Microswitch. Close door.
Er11 Card error Slide card again. Replace card.
Er12 Button Error Re-attach button. Replace button.
Er13 Wrong Operation Enter 4 digits to open
Er14 Door Microswitch Open
Check Microswitch. Close door.
Er16 Wrong Master Use different master
Er17 Common code Enter non-common Code
Er18 Common code Enter non-common Code
Common Operational Problems
Er20 Comm. Failure Check HHU connection. Try again
Er21 Comm. Failure Check HHU connection. Try again
Er22 Comm. Failure Check HHU connection. Try again
Er23 Comm. Failure Try again
Er24 Comm. Failure Try again
Er25 Override failed Start override process again
Er26 Illegal operation Start override process again
Er27 Wrong IR key Use card or press CLR button
Er28 Wrong IR key Use iButton or press CLR button
Communication Problems

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Trouble-Shooting 2
Display Problem Description Operation Instructions
Er30 Unit disabled Use different type of override
Er31 Master disabled Use override unit or code
Er32 Wrong master Use iButton or code
Er35 Wrong master Use card or code
Er36 Master disabled Use different type of override
Er37 Memory problem Replace main PCB
Er38 Master defin. Err. Factory Error
Er39 Memory problem Try process again.
Er40 Wrong key Open with code or card
Er41 Button disabled Use code or card
Er42 No Code Entered Enter code and lock
Er43 Wrong key Open with code or iButton
Er44 Wrong key Open with card or iButton
Er45 Illegal Operat. Use code or iButton
Er46 Illegal Card Use different card
Er47 Illegal Button Use different iButton
Er48 Keypad disabled Use card or iButton
Er50 Keypad disabled Use card or iButton
Er64 No master defined Factory Error
Er66 Master defin. Err. Factory Error
Er67 Master defin. Err. Factory Error
Er68 Master defin. Err. Factory Error
Er70 Software error.
Er71 Illegal Time Check designated operation time
Er73 Card Unauthorized Try to close with a different card
Er74 Can't Add Card Card already registered
Er75 Can't Add Card Illegal user card
Er76 Can't Delete Card Not a registered card user
Er77 Factory Error Factory Error
Er78 Can't Add Card Memory full
Er79 Add/Del Time Ended Start process again
Er80 Bad Card Can't register this card
Er81 Factory Error Factory Error
Er82 Factory Error Factory Error
Er83 Can't Close with This Card Illegal user card
Er84 Memory problem Replace main PCB
Er85 Memory problem Replace main PCB
Manufacturer Problems
Override Problems
Operational Problems in Dual Safes

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Trouble-Shooting 3
Er90 Motor tampered Override safe. Check lock assembly.
Er91 Motor tampered Override safe. Check lock assembly.
Er92 Motor tampered Override safe. Check lock assembly.
Er93 Motor tampered Override safe. Check lock assembly.
Er94 Motor tampered Override safe. Check lock assembly.
Er95 Motor tampered Override safe. Check lock assembly.
Er96 Audit Tampered Read from safe. Initiate Safe Data.
Er101 Motor tampered. Override safe. Check lock assembly.
Anti-Tamper Problems