Samsung AM015NNNDEH Series User manual

Airconditioner
User manual
AM***NNN*EH***
•Thank you for purchasing this Samsung air conditioner.
•Before operating this unit, please read this user manual carefully and retain it for future reference.

2English
Contents
Correct Disposal of This Product
(Waste Electrical & Electronic Equipment)
(Applicable in countries with separate collection systems)
This marking on the product, accessories or literature indicates that the product and its electronic accessories (e.g.
charger, headset, USB cable) should not be disposed of with other household waste at the end of their working life. To
prevent possible harm to the environment or human health from uncontrolled waste disposal, please separate these
items from other types of waste and recycle them responsibly to promote the sustainable reuse of material resources.
Household users should contact either the retailer where they purchased this product, or their local government office, for
details of where and how they can take these items for environmentally safe recycling.
Business users should contact their supplier and check the terms and conditions of the purchase contract. This product
and its electronic accessories should not be mixed with other commercial wastes for disposal.
For information on Samsung’s environmental commitments and product-specific regulatory obligations, e.g. REACH,
WEEE, Batteries, visit : samsung.com/uk/aboutsamsung/samsungelectronics/corporatecitizenship/data_corner.html
Safety Information 3
Safety Information 3
At a Glance 10
Indoor Unit Overview 10
Operation Features 11
Operating temperature and humidity • Pairing an indoor unit with a remote control
Cleaning and Maintenance 12
Cleaning and Maintaining 12
Cleaning the indoor unit exterior • Cleaning the outdoor unit heat exchanger •
Cleaning the air filter • Periodical maintenance • Troubleshooting
Technical specifications 19
Information about refrigerant 19
Important information: regulation regarding the refrigerant used
Installation Procedure 20
Installation Procedure 20

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Safety Information
Before using your new air conditioner, please read this manual thoroughly
to ensure that you know how to safely and efficiently operate the extensive
features and functions of your new appliance.
Because the following operating instructions cover various models, the
characteristics of your air conditioner may differ slightly from those described in
this manual. If you have any questions, call your nearest contact centre or find
help and information online at www.samsung.com.
WARNING
Hazards or unsafe practices that may result in severe personal injury or death.
CAUTION
Hazards or unsafe practices that may result in minor personal injury or property
damage.
Follow directions.
Do NOT attempt.
Make sure the machine is grounded to prevent electric shock.
Cut-off the power supply.
Do NOT disassemble.
FOR INSTALLATION
WARNING
Use the power line with the power specifications of the product or higher
and use the power line for this appliance only. In addition, do not use an
extension line.
• Extending the power line may result in electric shock or fire.
• Do not use an electric transformer. This may result in electric shock or
fire.
• If the voltage/frequency/rated current condition is different, it may cause
fire.
Safety Information
Safety Information

Safety Information
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Safety Information
The installation of this appliance must be performed by a qualified
technician or service company.
• Failing to do so may result in electric shock, fire, explosion, problems with
the product, or injury.
Install a switch and circuit breaker dedicated to the air conditioner.
• Failing to do so may result in electric shock or fire.
Fix the outdoor unit firmly so that the electric part of the outdoor unit is
not exposed.
• Failing to do so may result in electric shock or fire.
Do not install this appliance near a heater, inflammable material. Do
not install this appliance in a humid, oily or dusty location, in a location
exposed to direct sunlight and water (rain drops). Do not install this
appliance in a location where gas may leak.
• This may result in electric shock or fire.
Never install the outdoor unit in a location such as on a high external wall
where it could fall.
• If the outdoor unit falls, it may result in injury, death or property damage.
This appliance must be properly grounded. Do not ground the appliance to
a gas pipe, plastic water pipe, or telephone line.
• Failure to do so may result in electric shock, fire, an explosion, or other
problems with the product.
• Never plug the power cord into a socket that is not grounded correctly
and make sure that it is in accordance with local and national codes.

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Safety Information
CAUTION
Install your appliance on a level and hard floor that can support its weight.
• Failing to do so may result in abnormal vibrations, noise, or problems with
the product.
Install the drain hose properly so that water is drained correctly.
• Failing to do so may result in water overflowing and property damage.
Avoid adding drain to waste pipes as odours may arise in the future.
When installing the outdoor unit, make sure to connect the drain hose so
that draining is performed correctly.
• The water generated during the heating operation in the outdoor unit
may overflow and result in property damage.
In particular, in winter, if a block of ice falls, it may result in injury, death
or property damage.
FOR POWER SUPPLY
WARNING
When the circuit breaker is damaged, contact your nearest service centre.
Do not pull or excessively bend the power line. Do not twist or tie the
power line. Do not hook the power line over a metal object, place a heavy
object on the power line, insert the power line between objects, or push
the power line into the space behind the appliance.
• This may result in electric shock or fire.
CAUTION
When not using the air conditioner for a long period of time or during a
thunder/lightning storm, cut the power at the circuit breaker.
• Failing to do so may result in electric shock or fire.

Safety Information
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Safety Information
FOR USING
WARNING
If the appliance is flooded, please contact your nearest service centre.
• Failing to do so may result in electric shock or fire.
If the appliance generates a strange noise, a burning smell or smoke,
unplug the power plug immediately and contact your nearest service
centre.
• Failing to do so may result in electric shock or fire.
In the event of a gas leak (such as propane gas, LP gas, etc.), ventilate
immediately without touching the power line. Do not touch the appliance
or power line.
• Do not use a ventilating fan.
• A spark may result in an explosion or fire.
To reinstall the air conditioner, please contact your nearest service centre.
• Failing to do so may result in problems with the product, water leakage,
electric shock, or fire.
• A delivery service for the product is not provided. If you reinstall the
product in another location, additional construction expenses and an
installation fee will be charged.
• Especially, when you wish to install the product in an unusual location
such as in an industrial area or near the seaside where it is exposed to salt
in the air, please contact your nearest service centre.
Do not touch the circuit breakerwith wet hands.
• This may result in electric shock.
Do not turn the air conditioner off with the circuit breaker while it is
operating.
• Turning the air conditioner off and then on again with the circuit breaker
may cause a spark and result in electric shock or fire.

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Safety Information
After unpacking the air conditioner, keep all packaging materials well
out of the reach of children, as packaging materials can be dangerous to
children.
• If a child places a bag over its head, it may result in suffocation.
Do not touch the front panel with your hands or fingers during the heating
operation.
• This may result in electric shock or burns.
Do not insert your fingers or foreign substances into the outlet when the
air conditioner is operating or the front panel is closing.
• Take special care that children do not injure themselves by inserting their
fingers into the product.
Do not insert your fingers or foreign substances into the air inlet/outlet of
the air conditioner.
• Take special care that children do not injure themselves by inserting their
fingers into the product.
Do not strike or pull the air conditionerwith excessive force.
• This may result in fire, injury, or problems with the product.
Do not place an object nearthe outdoor unit that allows children to climb
onto the machine.
• This may result in children seriously injuring themselves.
Do not use this air conditioner for long periods of time in badly ventilated
locations or near infirm people.
• Since this may be dangerous due to a lack of oxygen, open a window at
least once an hour.
If any foreign substance such as water has entered the appliance, cut the
power by unplugging the power plug and turning the circuit breaker off
and then contact your nearest service centre.
• Failing to do so may result in electric shock or fire.
Do not attempt to repair, disassemble, or modify the appliance yourself.
• Do not use any fuse (such as copper, steel wire, etc.)other than the
standard fuse.
• Failing to do so may result in electric shock, fire, problems with the
product, or injury.

Safety Information
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Safety Information
CAUTION
Do not place objects or devices under the indoor unit.
• Water dripping from the indoor unit may result in fire or property damage.
Check that the installation frame of the outdoor unit is not broken at least
once a year.
• Failing to do so may result in injury, death or property damage.
Max current is measured according to IEC standard for safety and current
is measured according to ISO standard for energy efficiency.
Do not stand on top of the appliance or place objects (such as laundry,
lighted candles, lighted cigarettes, dishes, chemicals, metal objects, etc.)
on the appliance.
• This may result in electric shock, fire, problems with the product, or injury.
Do not operate the appliance with wet hands.
• This may result in electric shock.
Do not spray volatile material such as insecticide onto the surface of the
appliance.
• As well as being harmful to humans, it may also result in electric shock,
fire or problems with the product.
Do not drink the waterfrom the air conditioner.
• The water may be harmful to humans.
Do not apply a strong impact to the remote controller and do not
disassemble the remote controller.
Do not touch the pipes connected with the product.
• This may result in burns or injury.
Do not use this air conditioner to preserve precision equipment, food,
animals, plants or cosmetics, or for any other unusual purposes.
• This may result in property damage.
Avoid directly exposing humans, animals or plants to the air flow from the
air conditioner for long periods of time.
• This may result in harm to humans, animals or plants.

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Safety Information
This appliance is not intended for use by persons (including children) with
reduced physical, sensory or mental capabilities, or lack of experience and
knowledge, unless they have been given supervision or instruction concerning
use of the appliance by a person responsible for their safety. Children should
be supervised to ensure that they do not play with the appliance.
For use in Europe: This appliance can be used by children aged from 8 years
and above and persons with reduced physical, sensory or mental capabilities
or lack of experience and knowledge if they have been given supervision or
instruction concerning use of the appliance in a safe way and understand the
hazards involved. Children shall not play with the appliance. Cleaning and
user maintenance shall not be made by children without supervision.
FOR CLEANING
WARNING
Do not clean the appliance by spraying water directly onto it. Do not use
benzene, thinner, alcohol or acetone to clean the appliance.
• This may result in discoloration, deformation, damage, electric shock or
fire.
Before cleaning or performing maintenance, unplug the air conditioner
from the wall socket and wait until the fan stops.
• Failing to do so may result in electric shock or fire.
CAUTION
Take care when cleaning the surface of the heat exchanger of the outdoor
unit since it has sharp edges.
• To avoid cutting your fingers, wear thick cotton gloves when cleaning it.
• This should be done by a qualified technician please contact your installer
or service centre.
Do not clean the inside of the air conditioner by yourself.
• For cleaning inside the appliance, contact your nearest service centre.
• When cleaning the internal filter, refer to the descriptions in the ‘Cleaning
and Maintaining’ section.
• Failure to do may result in damage, electric shock or fire.

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At a Glance
The indoor unit and its display may look slightly different from the illustration shown below,
depending on the model and the panel type.
Indoor Unit Overview
02
04
03
01
At a Glance
01 Display
02 Air flow blade/Air outlet (inside) /
Wind-Free panel
(You can use the Wind-Free Cooling function
when the Cool, Dry, or Fan mode is running.)
(Refer to the remote control manual for
product operation.)
03 Air intake
04 Air filter (under the grille)
Indication Function
On/Off operation indicator
Removing frost indicator
Timer indicator
Filter cleaning indicator
Remote control sensor