Samsung AM***KN4DCH User manual

Air conditioner
User manual
AM777KN4DCH
ŷThank you for purchasing this Samsung air conditioner.
ŷBefore operating this unit, please read this user manual carefully and retain it for future
reference.
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2English
Safety Information 3
Safety Information 3
At a Glance 10
Indoor Unit Overview 10
Power Smart Features 11
Operation Features 11
Operating temperature and humidity
Cleaning and Maintenance 12
Cleaning and Maintaining 12
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Contents
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3English
Safety Information
WARNING
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This product contains chemicals known to the State of California to cause
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Before using your new air conditioner, please read this manual thoroughly
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features and functions of your new appliance.
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characteristics of your air conditioner may differ slightly from those
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contact centre or find help and information online at www.samsung.com.
WARNING
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CAUTION
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property damage.
Follow directions.
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Cut-off the power supply.
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FOR INSTALLATION
WARNING
Use the power line with the power specifications of the product or
higher and use the power line for this appliance only. In addition, do not
use an extension line.
ŷ Extending the power line may result in electric shock or fire.
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cause fire.
Safety Information
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4English
Safety Information
Safety Information
The installation of this appliance must be performed by a qualified
technician or service company.
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product.
Install an Isolation Switch next to the Air Conditioner (but not on the
panels of the Air Conditioner) and circuit breaker dedicated to the air
conditioner.
ŷ Failing to do so may result in electric shock or fire.
Fix the outdoor unit firmly so that the electric part of the outdoor unit
is not exposed.
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with the product.
Do not install this appliance near a heater, inflammable material. Do
not install this appliance in a humid, oily or dusty location, in a location
exposed to direct sunlight and water (rain drops). Do not install this
appliance in a location where gas may leak.
ŷ This may result in electric shock or fire.
Never install the outdoor unit in a location such as on a high external
wall where it could fall.
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damage.
This appliance must be properly grounded. Do not ground the appliance
to a gas pipe, plastic water pipe, or telephone line.
ŷ Failure to do so may result in electric shock, fire, an explosion, or other
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and make sure that it is in accordance with local and national codes.
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5English
Safety Information
CAUTION
Install your appliance on a level and hard floor that can support its
weight.
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with the product.
Install the draining hose properly so that water is drained correctly.
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When installing the outdoor unit, make sure to connect the draining
hose so that draining is performed correctly.
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or property damage.
FOR POWER SUPPLY
WARNING
When the circuit breaker is damaged, contact your nearest service
centre.
Do not pull or excessively bend the power line. Do not twist or tie the
power line. Do not hook the power line over a metal object, place a
heavy object on the power line, insert the power line between objects,
or push the power line into the space behind the appliance.
ŷ This may result in electric shock or fire.
CAUTION
When not using the air conditioner for a long period of time or during a
thunder/lightning storm, cut the power at the circuit breaker.
ŷ Failing to do so may result in electric shock or fire.
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6English
Safety Information
Safety Information
FOR USING
WARNING
If the appliance is flooded, please contact your nearest service centre.
ŷ Failing to do so may result in electric shock or fire.
If the appliance generates a strange noise, a burning smell or smoke,
cut off the power supply immediately and contact the nearest service
centre.
ŷ Failing to do so may result in electric shock or fire.
In the event of a gas leak (such as propane gas, LP gas, etc.), ventilate
immediately without touching the power line. Do not touch the
appliance or power line.
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ŷ A spark may result in an explosion or fire.
To reinstall the air conditioner, please contact your nearest service
centre.
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electric shock, or fire.
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product in another location, additional construction expenses and an
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ŷ Especially, when you wish to install the product in an unusual location
such as in an industrial area or near the seaside where it is exposed to
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Do not touch the circuit breaker with wet hands.
ŷ This may result in electric shock.
Do not turn the air conditioner off with the circuit breaker while it is
operating.
ŷ Turning the air conditioner off and then on again with the circuit
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7English
Safety Information
After unpacking the air conditioner, keep all packaging materials well
out of the reach of children, as packaging materials can be dangerous to
children.
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Do not touch the front panel with your hands or fingers during the
heating operation.
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Do not insert your fingers or foreign substances into the air inlet/outlet
of the air conditioner.
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their fingers into the product.
Do not strike or pull the air conditioner with excessive force.
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Do not place an object near the outdoor unit that allows children to
climb onto the maZchine.
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Do not use this air conditioner for long periods of time in badly
ventilated locations or near infirm people.
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least once an hour.
If any foreign substance such as water has entered the appliance, cut
the power by unplugging the power plug and turning the circuit breaker
off and then contact your nearest service centre.
ŷ Failing to do so may result in electric shock or fire.
Do not attempt to repair, disassemble, or modify the appliance yourself.
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standard fuse.
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SURGXFWRULQMXU\
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8English
Safety Information
Safety Information
CAUTION
Do not place objects or devices under the indoor unit.
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damage.
Check that the installation frame of the outdoor unit is not broken at
least once a year.
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Max current is measured according to IEC standard for safety and
current is measured according to ISO standard for energy efficiency.
Do not stand on top of the appliance or place objects (such as laundry,
lighted candles, lighted cigarettes, dishes, chemicals, metal objects, etc.)
on the appliance.
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LQMXU\
Do not operate the appliance with wet hands.
ŷ This may result in electric shock.
Do not spray volatile material such as insecticide onto the surface of the
appliance.
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ILUHRUSUREOHPVZLWKWKHSURGXFW
Do not drink the water from the air conditioner.
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Do not apply a strong impact to the remote controller and do not
disassemble the remote controller.
Do not touch the pipes connected with the product.
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Do not use this air conditioner to preserve precision equipment, food,
animals, plants or cosmetics, or for any other unusual purposes.
ŷ This may result in property damage.
Avoid directly exposing humans, animals or plants from the air flow
from the air conditioner for long periods of time.
ŷ This may result in harm to humans, animals or plants.
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9English
Safety Information
This appliance is not intended for use by persons (including children)
with reduced physical, sensory or mental capabilities, or lack of
experience and knowledge, unless they have been given supervision or
instruction concerning use of the appliance by a person responsible for
their safety.Children should be supervised to ensure that they do not
play with the appliance.
FOR CLEANING
WARNING
Do not clean the appliance by spraying water directly onto it. Do not
use benzene, thinner, alcohol or acetone to clean the appliance.
ŷ This may result in discoloration, deformation, damage, electric shock or
fire.
Before cleaning or performing maintenance, unplug the air conditioner
from the wall socket and wait until the fan stops.
ŷ Failing to do so may result in electric shock or fire.
CAUTION
Take care when cleaning the surface of the heat exchanger of the
outdoor unit since it has sharp edges.
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LQVWDOOHURUVHUYLFHFHQWUH
Do not clean the inside of the air conditioner by yourself.
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‘Cleaning and Maintaining’ section.
ŷ Failure to do may result in damage, electric shock or fire.
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10 English
At a Glance
Indoor Unit Overview
01 'LVSOD\
Operation status Indication on the
display
Power on ,FHEOXHEOLQNLQJ
In operation ,FHEOXH
Stopped Off
Timed on/off
function Blue
Requires filter
cleaning Yellow green
Defrost function ,FHEOXHEOLQNLQJRQFH
HYHU\VHFRQGV
Wide air flow
Mid air flow
Spot air flow
Swing air flow
NOTE
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the air flow direction indications appear on
its display, too.
ŷ %\XVLQJWKH$5.+8ZLUHOHVVUHPRWH
control, you can turn on or turn off the air
flow direction indications that appear on
the indoor unit display.
ŷ )RUWKH05(+8ZLUHOHVVUHPRWHFRQWURO
which is designed generally for any indoor
units, the air flow direction is not shown
on the remote control display. Control the
air flow direction with checking it on the
indoor unit display.
02 5HPRWHFRQWUROVHQVRUEHKLQGWKHIURQW
JULOOH
03 Air outlet
04 )URQWJULOOH
$LUILOWHUEHKLQGWKHIURQWJULOOH
NOTE
ŷ For information on how to operate the
product, see the user manual for the
remote control.
ŷ The actual appearances of the indoor units
and their displays may differ slightly from
WKHLPDJHVGHSLFWHGDERYH
ŷ %\XVLQJWKH$5.+(ZLUHOHVVUHPRWH
control, which is designed specifically
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FDQRSHUDWHWKHPPRUHFRQYHQLHQWO\
,QDGGLWLRQEHFDXVH\RXFDQFKHFNWKH
operation status of each indoor unit on
the remote control, you can use the indoor
XQLWVPRUHHIIHFWLYHO\
02
03
01
04
Open type
Ceiling type
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11English
Power Smart Features
Operating temperature and humidity
Mode Outdoor temperature Indoor temperature Indoor humidity
Cool mode
'HSHQGVRQWKH
specifications of the
outdoor unit.
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Heat mode r&r)RUOHVV -
'U\PRGH r&WRr&
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CAUTION
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condensation and a leakage of water on the floor.
Operation Features
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12 English
Cleaning and Maintenance
Cleaning and Maintaining
Cleaning the indoor unit exterior
:LSHWKHVXUIDFHRIWKHXQLWZLWKDVOLJKWO\ZHWRUGU\FORWKZKHQQHHGHG:LSHRIIGLUWIURP
RGGVKDSHGDUHDVE\XVLQJDVRIWEUXVK
CAUTION
ŷ 'RQRWXVHDONDOLQHGHWHUJHQWVXOSKXULFDFLGK\GURFKORULFDFLGRURUJDQLFVROYHQWVVXFKDV
WKLQQHUNHURVHQHDQGDFHWRQHWRFOHDQWKHVXUIDFHV
ŷ 'RQRWSXWDQ\VWLFNHUVRQLWDVWKLVFDQGDPDJHWKHVXUIDFHRIWKHLQGRRUXQLW
Disassembling the air filter
CAUTION
ŷ )RUFOHDQLQJDQGPDLQWHQDQFHEHVXUHWRWXUQRIIWKHFLUFXLWEUHDNHU
NOTE
ŷ :KHQWKHQH[WILOWHUFOHDQLQJWLPHDUULYHVDIWHUKRXUVRIRSHUDWLRQWKHLQGRRUXQLW
display appears in yellow green.
k}tZ]WhjppiuhlluUGGGXY YWX]TWYTX^GGG㝘䟸GYaXXaXX

13English
Cleaning and Maintenance
Cleaning the air filter
NOTE
ŷ &OHDQWKHDLUILOWHURQFHHYHU\WZRZHHNV
ŷ 6SUD\ZDWHURUXVHDYDFXXPFOHDQHUWRUHPRYHGXVW
ŷ $IWHUUHPRYLQJGXVWGU\WKHDLUILOWHUFRPSOHWHO\
– $YRLGGLUHFWVXQOLJKW)DLOXUHWRGRVRPD\GHIRUPWKHDLUILOWHU
Reassembling the air filter
$IWHUFOHDQLQJDQGUHDVVHPEOLQJWKHDLUILOWHUUHVHWWKHILOWHUFOHDQLQJUHPLQGHUDVIROORZV
ŷ $5.+8UHPRWHFRQWURO > Select Filter Reset.
ŷ 05(+8UHPRWHFRQWURO+ROGGRZQWKH)LOWHU5HVHWEXWWRQIRUWZRVHFRQGV
NOTE
ŷ ,I\RXWU\WRDVVHPEOHWKHDLUILOWHUXSVLGHGRZQLWZLOOQRWEHDVVHPEOHGEHFDXVHLWFDQQRW
EHFODPSHGE\WKHLQWHUQDOVWUXFWXUH
k}tZ]WhjppiuhlluUGGGXZ YWX]TWYTX^GGG㝘䟸GYaXXaXY

14 English
Cleaning and Maintaining
Cleaning and Maintenance
Periodical maintenance
Unit Maintenance item Interval Requires qualified
technicians
,QGRRU
unit
Clean the air filter. At least once a month
Clean the condensate drain pan. Once a year 5HTXLUHG
Clean up the heat exchange. Once a year 5HTXLUHG
Clean the condensate drain pipe. 2QFHHYHU\PRQWKV 5HTXLUHG
Replace the remote control
EDWWHULHV At least once a year
Outdoor
unit
Clean the heat exchanger on the
outside of the unit. 2QFHHYHU\PRQWKV 5HTXLUHG
Clean the heat exchanger on the
inside of the unit. Once a year 5HTXLUHG
Clean the electric components with
MHWVRIDLU Once a year 5HTXLUHG
Verify that all the electric
components are firmly tightened. Once a year 5HTXLUHG
Clean the fan. Once a year 5HTXLUHG
9HULI\WKDWWKHIDQDVVHPEOLHVDUH
firmly tightened. Once a year 5HTXLUHG
Clean the condensate drain pan. Once a year 5HTXLUHG
k}tZ]WhjppiuhlluUGGGX[ YWX]TWYTX^GGG㝘䟸GYaXXaXY

15English
Cleaning and Maintenance
Troubleshooting
5HIHUWRWKHIROORZLQJFKDUWLIWKHDLUFRQGLWLRQHURSHUDWHVDEQRUPDOO\7KLVPD\VDYHWLPHDQG
unnecessary expense.
Problem Solution
The air conditioner
does not operate
at all.
ŷ Check if the power plug is properly connected.
ŷ &KHFNZKHWKHUWKHDX[LOLDU\SRZHUVZLWFK0&&%(/%LVWXUQHGRQ
ŷ ,IWKHDX[LOLDU\SRZHUVZLWFK0&&%(/%LVWXUQHGRIIWKHDLU
conditioner does not work although you press the 3RZHU
EXWWRQ
ŷ :KHQ\RXFOHDQWKHDLUFRQGLWLRQHURUGRQRWXVHLWIRUDQH[WHQGHG
SHULRGRIWLPHWXUQRIIWKHDX[LOLDU\SRZHUVZLWFK0&&%(/%
ŷ After the air conditioner is not used for an extended period of time,
EHVXUHWRWXUQRQWKHDX[LOLDU\SRZHUVZLWFK0&&%(/%KRXUV
EHIRUHVWDUWLQJRSHUDWLRQ
NOTE
ŷ 7KHDX[LOLDU\SRZHUVZLWFK0&&%(/%LVVROGVHSDUDWHO\
ŷ 0DNHVXUHWKDWDX[LOLDU\SRZHUVZLWFK0&&%(/%LVLQVWDOOHG
LQWKHGLVWULEXWLRQER[LQVLGHWKHEXLOGLQJ
ŷ ,IWKHDLUFRQGLWLRQHULVWXUQHGRIIE\WKH7LPHGRIIIXQFWLRQWXUQRQ
WKHDLUFRQGLWLRQHUDJDLQE\SUHVVLQJWKH 3RZHUEXWWRQ
The temperature
does not change.
ŷ &KHFNZKHWKHUWKH)DQPRGHLVUXQQLQJ,QWKH)DQPRGHWKHDLU
conditioner controls the set temperature automatically, and you
cannot change the set temperature.
Warm air does not
come out of the air
conditioner.
ŷ &KHFNZKHWKHUWKHRXWGRRUXQLWLVGHVLJQHGIRUFRROLQJRQO\,Q
this case, warm air does not come out although you select the Heat
mode.
ŷ Check whether the remote control is designed only for cooling only.
8VHDUHPRWHFRQWUROWKDWVXSSRUWVERWKFRROLQJDQGKHDWLQJ
The fan speed does
not change.
ŷ &KHFNZKHWKHUWKH$XWRRU'U\PRGHLVUXQQLQJ,QWKHVHPRGHVWKH
air conditioner controls the fan speed automatically, and you cannot
change the fan speed.
The wireless
remote control
does not operate.
ŷ &KHFNZKHWKHUWKHEDWWHULHVDUHGLVFKDUJHG5HSODFHWKHEDWWHULHV
with new ones.
ŷ 0DNHVXUHWKDWQRWKLQJLVEORFNLQJWKHUHPRWHFRQWUROVHQVRU
ŷ Check whether any strong lighting sources are near the air
FRQGLWLRQHU6WURQJOLJKWZKLFKFRPHVIURPIOXRUHVFHQWEXOEVRU
neon signs may interfere with the remote control.
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16 English
Cleaning and Maintaining
Cleaning and Maintenance
Problem Solution
The wired remote
control does not
operate.
ŷ Check whether the LQGLFDWRULVGLVSOD\HGDWWKHERWWRPULJKW
RIWKHUHPRWHFRQWUROGLVSOD\,QWKLVFDVHWXUQRIIERWKWKHDLU
conditioner and the auxiliary power switch, and then contact a
VHUYLFHFHQWUH
The air conditioner
is not turned on or
off immediately
with the wired
remote control.
ŷ &KHFNZKHWKHUWKHZLUHGUHPRWHFRQWUROLVVHWIRUJURXSFRQWURO,Q
this case, the air conditioners connected to the wired remote control
DUHWXUQHGRQRURIIVHTXHQWLDOO\7KLVRSHUDWLRQWDNHVXSWR
seconds.
The Timed on/off
function does not
operate.
ŷ Check whether you pressed the 6(7EXWWRQRQWKHUHPRWH
FRQWURODIWHUVHWWLQJWKHRQRIIWLPH6HWWKHRQRIIWLPH
The indoor unit
display blinks
continuously.
ŷ 7XUQRQWKHDLUFRQGLWLRQHUDJDLQE\SUHVVLQJWKH 3RZHU
EXWWRQ
ŷ Turn off and then turn on the auxiliary power switch, and then turn
on the conditioner.
ŷ ,IWKHLQGRRUXQLWGLVSOD\LVVWLOOEOLQNLQJFRQWDFWDVHUYLFHFHQWUH
I want to get
cooler air.
ŷ 2SHUDWHWKHDLUFRQGLWLRQHUZLWKDFRPPRQIDQWRVDYHHQHUJ\DQG
enhance the cooling efficiency.
The air is not cool
or warm enough.
ŷ ,QWKH&RROPRGHFRRODLUGRHVQRWFRPHRXWLIWKHVHWWHPSHUDWXUH
is higher than the current temperature.
– 05(+8UHPRWHFRQWURO3UHVVWKH7HPSHUDWXUHEXWWRQ
UHSHDWHGO\XQWLOWKHVHWWHPSHUDWXUHPLQLPXPr&r)LV
set to lower than the current temperature.
– $5.+8UHPRWHFRQWURO3UHVVWKH7HPSHUDWXUHEXWWRQRQWKH
UHPRWHFRQWURO7KHQURWDWHWKH:KHHOXQWLOWKHVHWWHPSHUDWXUH
PLQLPXPr&r)LVVHWWRORZHUWKDQWKHFXUUHQW
temperature.
ŷ ,QWKH+HDWPRGHZDUPDLUGRHVQRWFRPHRXWLIWKHVHWWHPSHUDWXUH
is lower than the current temperature.
– 05(+8UHPRWHFRQWURO3UHVVWKH7HPSHUDWXUHEXWWRQ
UHSHDWHGO\XQWLOWKHVHWWHPSHUDWXUHPD[LPXPr&r)LV
set to higher than the current temperature.
– $5.+8UHPRWHFRQWURO3UHVVWKH7HPSHUDWXUHEXWWRQRQWKH
UHPRWHFRQWURO7KHQURWDWHWKH:KHHOXQWLOWKHVHWWHPSHUDWXUH
PD[LPXPr&r)LVVHWWRKLJKHUWKDQWKHFXUUHQW
temperature.
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17English
Cleaning and Maintenance
Problem Solution
The air is not cool
or warm enough.
ŷ Both cooling and heating do not operate in the Fan mode. Select the
&RRO+HDW$XWRRU'U\PRGH
ŷ &KHFNZKHWKHUWKHDLUILOWHULVEORFNHGZLWKGLUW$GXVW\ILOWHUPD\
decrease the cooling and heating efficiencies. Clean the air filter
IUHTXHQWO\
ŷ ,IDFRYHULVRQWKHRXWGRRUXQLWRUDQ\REVWDFOHLVSUHVHQWQHDUWKH
RXWGRRUXQLWUHPRYHWKHP
ŷ ,QVWDOOWKHRXWGRRUXQLWLQDZHOOYHQWLODWHGSODFH$YRLGLQJSODFHV
exposed to direct sunlight or close to a heating appliance.
ŷ 3ODFHDVXQVFUHHQRYHUWKHRXWGRRUXQLWWRSURWHFWLWIURPGLUHFW
sunlight.
ŷ ,IWKHLQGRRUXQLWLVLQVWDOOHGLQDSODFHH[SRVHGWRGLUHFWVXQOLJKW
pull the curtains on the windows.
ŷ Close the windows and doors to maximize the cooling and heating
efficiencies.
ŷ ,IWKH&RROPRGHLVVWRSSHGDQGWKHQVWDUWHGLPPHGLDWHO\FRRODLU
FRPHVRXWDIWHUDERXWPLQXWHVWRSURWHFWWKHFRPSUHVVRURIWKH
outdoor unit.
ŷ :KHQWKH+HDWPRGHLVVWDUWHGZDUPDLUGRHVQRWFRPHRXW
LPPHGLDWHO\WRSUHYHQWFRRODLUIURPFRPLQJRXWDWWKHEHJLQQLQJ
ŷ ,IWKHUHIULJHUDQWSLSHLVWRRORQJWKHFRROLQJDQGKHDWLQJ
HIILFLHQFLHVPD\EHGHFUHDVHG$YRLGH[FHHGLQJWKHPD[LPXPSLSH
length.
The air conditioner
makes strange
noises.
ŷ ,QFHUWDLQFRQGLWLRQVHVSHFLDOO\ZKHQWKHRXWGRRUWHPSHUDWXUH
LVORZHUWKDQr&r)DKLVVLQJUXPEOLQJRUVSODVKLQJVRXQG
PD\EHKHDUGZKLOHWKHUHIULJHUDQWLVFLUFXODWLQJWKURXJKWKHDLU
conditioner. This is a normal operation.
ŷ :KHQ\RXSUHVVWKH 3RZHUEXWWRQRQWKHUHPRWHFRQWUROQRLVH
PD\EHKHDUGIURPWKHGUDLQSXPSLQVLGHWKHDLUFRQGLWLRQHU7KLV
noise is a normal sound.
Unpleasant odours
permeate the
room.
ŷ ,IWKHDLUFRQGLWLRQHULVUXQQLQJLQDVPRN\DUHDRULIWKHUHLVDVPHOO
HQWHULQJIURPRXWVLGHYHQWLODWHWKHURRPSURSHUO\
ŷ ,IERWKLQGRRUWHPSHUDWXUHDQGLQGRRUKXPLGLW\DUHKLJKRSHUDWH
WKHDLUFRQGLWLRQHULQWKH&OHDQRU)DQPRGHIRUWRKRXUV
ŷ ,IWKHDLUFRQGLWLRQHUKDVQRWEHHQRSHUDWHGIRUDQH[WHQGHGSHULRG
of time, clean the indoor unit and then operate the air conditioner
LQWKH)DQPRGHIRUWRKRXUVWRGU\WKHLQVLGHRIWKHLQGRRUXQLW
IRUUHPRYDORIXQSOHDVDQWRGRXUV
ŷ ,IWKHDLUILOWHUEORFNHGZLWKGLUWFOHDQWKHDLUILOWHU
k}tZ]WhjppiuhlluUGGGX^ YWX]TWYTX^GGG㝘䟸GYaXXaXY

18 English
Cleaning and Maintaining
Cleaning and Maintenance
Problem Solution
Steam is produced
on the indoor unit.
ŷ ,QZLQWHULIWKHLQGRRUKXPLGLW\LVKLJKVWHDPPD\EHSURGXFHG
around the air outlet while the defrost function is running. This is a
normal operation.
The outdoor unit
fan continues to
operate when the
air conditioner is
turned off.
ŷ :KHQWKHDLUFRQGLWLRQHULVWXUQHGRIIWKHRXWGRRUXQLWIDQPD\
continue to operate to reduce noise of the refrigerant gas. This is a
normal operation.
Water drops
from the piping
connections of the
outdoor unit.
ŷ &RQGHQVDWLRQPD\GHYHORSGXHWRWKHGLIIHUHQFHLQWHPSHUDWXUH
This is a normal condition.
Steam is produced
on the outdoor
unit.
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normal operation, neither product malfunction nor a fire.
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19English
Cleaning and Maintenance
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