Samsung Galaxy Core Prime User manual

Available applications and services are subject to change at any time.
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Table of Contents
Introduction 1
AbouttheUserGuide 1
GetSupportfromSprintZone 1
GetStarted 3
PartsandFunctions 3
SetUpYourPhone 4
ChargetheBattery 7
TurnYourPhoneOnandOff 8
UsetheTouchscreen 10
ActivateYourPhone 13
CompletetheSetupScreens 14
BasicOperations 16
Basics 16
HomeScreenandApplications(Apps)List 16
PhoneSettingsMenu 17
PortraitandLandscapeScreenOrientation 17
CaptureScreenshots 18
Applications 18
LaunchApplications 18
AppsList 19
PhoneNumber 22
AirplaneMode 23
EnterText 25
SamsungKeyboard 25
GoogleVoiceTyping 26
TipsforEditingText 27
GoogleAccount 27
CreateaGoogleAccount 27
SignIntoYourGoogleAccount 34
GooglePlayStore 38
FindandInstallanApp 39
RequestaRefundforaPaidApp 40
UpdateanApp 41

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UninstallanApp 43
GetHelpwithGooglePlay 45
LockandUnlockYourScreen 46
UpdateYourPhone 48
UpdateYourPhoneSoftware 48
UpdateYourProfile 50
UpdateYourPRL 51
YourPhoneInterface 53
HomeScreenBasics 53
HomeScreenLayout 53
ExtendedHomeScreens 54
StatusBar 55
NotificationPanel 57
CustomizetheHomeScreen 59
ChangetheWallpaper 60
AddShortcutstotheHomeScreen 61
AddWidgetstotheHomeScreen 62
AddFolderstotheHomeScreen 62
PhoneApp 64
PlaceandAnswerCalls 64
CallUsingthePhoneDialer 64
CallEmergencyNumbers 66
AnswerPhoneCalls 67
In-CallScreenLayoutandOperations 69
PlaceaCallfromContacts 71
CallfromCallLogs 73
OptionalServices 75
VoicemailSetup 76
VisualVoicemail 77
SetUpVisualVoicemail 77
ReviewVisualVoicemail 78
ListentoMultipleVoicemailMessages 79
VisualVoicemailOptions 80
ConfigureVisualVoicemailSettings 81
Wi-FiCalling 84
CallerIDBlocking 85
CallWaiting 86

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CallForwarding 87
CallSettings 88
Contacts 90
AddaContact 90
CheckContacts 94
ContactsScreenLayout 95
EditaContact 96
DeleteaContact 97
ShareaContact 99
ProfileSharing 101
ImportContacts 102
BackUpContacts 104
MessagingandInternet 106
TextandMultimediaMessaging 106
SendaTextMessage 106
SendaMultimediaMessage(MMS) 107
SaveandResumeaDraftMessage 110
NewMessagesNotification 111
ManageMessageConversations 111
CreateandSendGmail 114
CheckReceivedGmailMessages 117
ManageGmailMessages 119
UseGmailLabels 119
ArchiveGmailThreads 120
MuteGmailThreads 121
DeleteGmailThreads 122
SearchGmailMessages 123
ReportSpamorPhishingGmail 124
AddAnotherGoogle(Gmail)Account 125
SwitchingBetweenGmailAccounts 126
Email 127
SetUpanEmailAccount 128
AddanEmailAccount 128
AddanExchangeActiveSyncAccount 132
ComposeandSendEmail 134
OpenEmailMessages 136
DeleteanEmailAccount 138

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ManageYourEmailInbox 140
ExchangeActiveSyncEmailFeatures 142
DataServicesGeneralInformation(LTEand3GNetworks) 144
SprintSparkLTE 144
YourUserName 145
DataConnectionStatusandIndicators 148
Browser 148
UsetheBrowser 148
AddaBookmark 149
ViewBrowserHistory 151
OpenNewBrowserTabs 152
BrowserSettings 153
ChromeBrowser 153
CameraandVideo 155
TakePicturesandRecordVideos 155
TakeaPicture 155
ViewfinderScreen 156
RecordVideos 157
ShootingModes 158
ViewPicturesandVideosUsingGallery 160
EditPictures 164
SharePicturesandVideos 171
SendPicturesorVideosbyEmailorGmail 171
SendaPictureorVideobyMultimediaMessage 172
SendPicturesorVideosUsingBluetooth 174
SharePicturesorVideosviaAdditionalAppsorSocialMedia 175
ShareVideosonYouTube 176
CameraOptionsandSettings 178
SwitchCameras 178
SetCameraOptions 178
UsefulAppsandFeatures 180
SprintZone 180
SprintFamilyLocator 180
SprintFun&Games 181
SprintTV&Movies 181
Calculator 182
Calendar 183

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AddanEventtotheCalendar 184
ViewCalendarEvents 186
ShareCalendarEvents 187
SyncCalendars 189
SynchronizeanExchangeActiveSyncCalendar 191
Clock 192
SetAlarms 193
WorldClock 194
Stopwatch 195
Timer 196
GalaxyApps 197
Gallery 197
GoogleHangouts 198
GoogleMaps 200
GooglePlayBooks 202
GooglePlayGames 202
GooglePlayMovies&TV 203
GooglePlayMusic 203
GooglePlayNewsstand 206
GoogleSearch 206
UseGoogleSearch 206
UseGoogleVoiceSearch 207
LookoutSecurity 208
Memo 208
MyFiles 209
OneDrive 210
OneNote 210
Video 210
VoiceRecorder 211
YouTube 213
1Weather 215
Amazon 215
Facebook 216
MessagingPlus 216
NASCARMobile 217
NBAGameTime 217
NextRadio 218

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PagesManager 218
Uber 218
Connectivity 220
TransferFilesBetweenYourPhoneandaComputer 220
Wi-Fi 221
TurnWi-FiOnandConnecttoaWirelessNetwork 221
Wi-FiSettings 224
DisconnectWi-Fi 226
Wi-FiDirect 227
Bluetooth 230
EnableBluetooth 230
PairBluetoothDevices 232
ConnecttoaPairedBluetoothDevice 235
ShareInformationUsingBluetooth 236
ReceivingDataviaBluetooth 238
SprintWorldwideWirelessService 240
ActivateSprintWorldwideServiceonYourAccount 240
YourPhone’sSIMCardforInternationalRoaming 240
SetNetworkModeOptions 241
MakeandReceiveWorldwideCalls 241
SprintInternationalVoicemailService 242
SetUpYourVoicemailAccessNumberforInternationalUse 242
AccessYourVoicemailInternationally 242
InternationalDataRoaming 243
InternationalRoamingStatusMessages 243
ContactSprintforAssistancewithInternationalService 244
Settings 246
BasicSettings 246
Wi-FiCallingSettings 249
Wi-FiSettingsMenu 251
BluetoothSettings 254
HotspotSettings 256
AirplaneMode 260
DataUsageSettings 261
MobileNetworksSettings 263
NFCandPaymentSettings 265
MoreConnectionSettings 269

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TetheringSettings 271
Printing 272
VirtualPrivateNetworks(VPN) 274
DefaultMessagingAppSettings 281
SoundsandNotificationsSettings 283
SoundMode 283
Volume 284
RingtonesandSounds 285
Vibrations 287
SoundQualityandEffects 288
Notifications 289
DisplaySettings 290
MotionsandGestures 292
ApplicationsSettings 293
ApplicationManager 294
DefaultApplications 295
CalendarSettings 297
CameraSettings 298
ContactsSettings 299
EmailSettings 300
InternetSettings 304
MessagesSettings 305
PhoneSettings 307
WeatherSettings 310
Wallpaper 311
LocationSettings 312
LockScreenandSecuritySettings 314
LockScreenandSecurityOverview 314
ScreenLock 315
DisabletheScreenLock 321
EasyMode 322
AccessibilitySettings 324
VisionAccessibilitySettings 325
HearingAccessibilitySettings 327
DexterityandInteractionSettings 328
ConfigureOtherAccessibilitySettings 330
AddAccounts 331

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BackupandReset 333
LanguageandInputSettings 336
BatterySettings 338
PowerSavingMode 339
UltraPowerSavingMode 340
StorageSettings 342
DateandTimeSettings 343
ActivateThisDevice 344
SystemUpdate 345
AboutDevice 346
ForAssistance 349
SprintAccountInformationandHelp 349
SprintAccountPasswords 349
ManageYourAccount 349
SprintSupportServices 350
CopyrightInformation 351
Index 352

Introduction 1
Introduction
Thefollowingtopicsdescribethebasicsofusingthisguideandyournewphone.
About the User Guide
ThankyouforpurchasingyournewSamsungGalaxyGrandPrime.Thefollowingtopicsexplainhow
besttousethisguidetogetthemostoutofyourphone.
Before Using Your Phone
ReadGetStartedandBasicOperationsthoroughlyforproperusage.
Accessibleservicesmaybelimitedbysubscriptioncontractconditions.
Descriptions in the User Guide
Notethatmostdescriptionsinthisguidearebasedonyourphone'ssetupatthetimeofpurchase.
Unlessotherwisenoted,instructionsbeginfromthephone'sHomescreen,whichisdisplayedby
pressingtheHome key.Someoperationdescriptionsmaybesimplified.
Screenshots and Key Labels
Screenshotsintheuserguidemayappeardifferentlyonyourphone.Keylabelsintheuserguideare
simplifiedfordescriptionpurposesanddifferfromyourphone'sdisplay.
Other Notations
Intheuserguide,thephonemaybereferredtoeitheras“phone,”“device,”or“handset.”
Get Support from Sprint Zone
Inadditiontoyourphone'sbuilt-inHelpmenu,youcanalsoaccesssupportforyourphoneand
servicethroughthepreloadedSprintZoneapp.
1. Fromhome,tapApps > Sprint Zone .

Introduction 2
2. FromtheSprintZonemainpage,tapSupport.
3. Tapatopictoviewitscontents.

Get Started 3
Get Started
Thefollowingtopicsgiveyoualltheinformationyouneedtosetupyourphoneandwirelessservice
thefirsttime.
Parts and Functions
Thesetopicsillustrateyourphone’sprimarypartsandkeyfunctions.
Phone Layout
Thefollowingillustrationoutlinesyourphone’sprimaryexternalfeaturesandbuttons.
Part Description
Back keyReturnyoutothepreviousscreen,orcloseadialogbox,
optionsmenu,theNotificationpanel,oronscreenkeyboard.
Earpiece Listentocallsandautomatedpromptswhenusingthephone.
Flash Helpilluminatesubjectsinlow-lightenvironmentswhenthe
cameraisfocusingandcapturingapictureorvideo.
Front camera Takespicturesandrecordsvideoswhilefacingthescreen,
andallowsyoutovideoconference.
Headset jack Pluginaheadsetforconvenient,hands-freeconversations.
Home key ReturnyoutotheHomescreen.Pressandholdtoopen
GoogleSearch/GoogleNow.

Get Started 4
Part Description
Microphone Transmityourvoiceforphonecallsorrecordyourvoiceor
ambientsoundsforvoicerecordingsandvideos.Thereare
twomicrophones,oneonthetopandoneonthebottom.
Power key Turnthephoneorscreenonoroff,orswitchyourphone
airplanemode.
Proximity sensors Detectwhenobjectsareclosetothescreen.Forexample,
whenyouholdthephonetoyourearwhileonaphonecall,the
sensorstemporarilylockthescreentopreventaccidental
screentouches.
Rear camera Takepicturesandvideos.
Recents key Accessrecentlyusedapps.
Speaker Playringtonesandsounds.Thespeakeralsoletsyouhearthe
caller’svoiceinspeakerphonemode.
Touchscreen Displayinformationneededtooperateyourphone,suchas
thecallstatus,theContactslist,andthedateandtime.Also
providesone-tapaccesstoallofyourfeaturesand
applications.
USB charger/Accessory port ConnectthephonetothechargerviaaUSBcable.
Volume key Adjusttheringtoneormediavolumeoradjustthevoice
volumeduringacall.
CAUTION!Insertinganaccessoryintotheincorrectjackorportmaydamagethephone.
Set Up Your Phone
Beforeusingyournewphone,youmustinstallandchargethebattery.Priortouse,itisnecessaryto
installanoptionalmemorycard(notincluded)andthebattery.
Note:Yourphone’sbatteryshouldhaveenoughchargetoturnthephoneonandfindasignal,
completethesetupwizard,setupvoicemail,andmakeacall.Youshouldfullychargethebatteryas
soonaspossible.
Remove the Back Cover
1. Removethebackcoverusingtheslotonthesideofyourphone.

Get Started 5
2. Carefullyliftthecover.
Warning:Donotbendortwistthebackcoverexcessively.Doingsomaydamagethecover.
Install a Memory Card (Optional)
YoucanuseanoptionalmicroSDormicroSDHCmemorycard(notincluded)toexpandavailable
memoryspace.
n Carefullyslidethememorycardintothememorycardsocket(asshown)untilthecardlocksinto
place.Makesurethatthecard’sgoldcontactsfaceintothephoneandthatthecardispositioned
asshown.

Get Started 6
Install the Battery
n Insertthebattery,aligningthegoldcontactsonthebatterywiththegoldcontactsonthephone,
andgentlypressthebatteryintoplace.
Replace the Back Cover
n Replacethebatterycompartmentcover,makingsureallthetabsaresecureandthereareno
gapsaroundthecover.

Get Started 7
Charge the Battery
Followtheseinstructionstochargeyourphone’sbatteryusingeithertheincludedchargingheadand
USBcableorviaaUSBconnectiononyourcomputer.
Note:Thisphonehasanintegratedbatterythatcannotberemovedbytheuser.
Battery Cautions
Storage:Avoidstoringorleavingthephonewithnobatterychargeremaining.Saved
informationandsettingsmaybecomelostorchanged,orthephonemaybecomeunusable.
Chargeonceeverysixmonthsbeforestoringorleavingunusedforalongperiod.
Charge Using the AC Adapter
Forfastestchargingtimes,usetheAdaptiveFastChargingchargerthatcamewithyourphone.This
chargerprovidesfasterchargingonlywhenconnectedtodevicesthathaveAdaptiveFastCharging.
1. PlugtheUSBcableintotheUSBcharger/accessoryportonthebottomofyourphone.
2. PlugtheotherendoftheUSBcableintothecharginghead.
3. Plugthechargingheadintoanelectricaloutlet.
4. Aftercharging,disconnectthephonefromthecharger.
l Unplugthechargingheadfromtheoutlet,andremovethemicroUSBcablefromthephone
andthecharginghead.
Charge Using a PC Connection
BeforeusingaPCconnectiontochargeyourphone,ensurethatthecomputeristurnedon.
Dependingonthetypeofconnection,yourphone’sbatterymaynotcharge.
1. InsertthesmallendoftheUSBcableintotheUSBcharger/accessoryportonthebottomofyour
phone.

Get Started 8
2. InsertthelargeendoftheUSBcableintoaUSBportonyourcomputer.
3. Aftercharging,removetheUSBcablefromboththephoneandthecomputer.
Turn Your Phone On and Off
Theinstructionsbelowexplainhowtoturnyourphoneonandoff.
Turn Your Phone On
n PressandholdthePowerkey.
Yourphonewillpoweron.Dependingonthesettings,youmayseetheLockscreen.
l SeeLockandUnlockYourScreenandScreenLockforinformationaboutusingthescreen
lock.
l Thefirsttimeyouturnthephoneon,youwillseethestartupscreens.SeeCompletethe

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SetupScreensfordetails.
l Ifyourphoneisnotyetactivated,seeActivateYourPhoneformoreinformation.
Turn Your Phone Off
1. PressandholdthePowerkeytoopenthephoneoptionsmenu.
2. TapPower off>POWER OFF toturnthephoneoff.
Yourphonewillpoweroff.
Yourscreenremainsblankwhileyourphoneisoff(unlessthebatteryischarging).

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Use the Touchscreen
Yourphone’stouchscreenletsyoucontrolactionsthroughavarietyoftouchgestures.
Tap or Touch
Whenyouwanttotypeusingtheonscreenkeyboard,selectitemsonscreensuchasapplicationand
settingsicons,orpressonscreenbuttons,simplytaportouchthemwithyourfinger.
Touch and Hold
Toopentheavailableoptionsforanitem(forexample,acontactorlinkinaWebpage),touchand
holdtheitem.

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Swipe or Slide
Toswipeorslidemeanstoquicklydragyourfingerverticallyorhorizontallyacrossthescreen.
Drag
Todrag,pressandholdyourfingerwithsomepressurebeforeyoustarttomoveyourfinger.While
dragging,donotreleaseyourfingeruntilyouhavereachedthetargetposition.