Samsung GALAXY SIII User manual

User Guide
[Sprint UG template version 14a]
VMU_SPH-L710T_Eng_UG_NE5_TE_061714_F3

Table of Contents
Get Started....................................................................................................................................................1
Your Phone at a Glance........................................................................................................................1
Set Up Your Phone...............................................................................................................................1
Install the battery...........................................................................................................................1
Charge the Battery........................................................................................................................2
Turn your Phone On..............................................................................................................................2
Activation and Service ..........................................................................................................................3
Create Your Account and Pick Your Plan.....................................................................................3
Activate Your Phone.....................................................................................................................3
Manage Your Account ..................................................................................................................4
Top-Up Your Account ...................................................................................................................4
Additional Information...................................................................................................................4
Complete the Setup ..............................................................................................................................5
Set Up Voicemail...................................................................................................................................5
Memory Card ........................................................................................................................................6
Install a microSD Card..................................................................................................................6
Remove a microSD Card..............................................................................................................6
View microSD Card Memory.........................................................................................................7
Format a microSD Card................................................................................................................7
Unmount a microSD Card.............................................................................................................7
Phone Basics................................................................................................................................................8
Your Phone’s Layout.............................................................................................................................8
Key Functions...............................................................................................................................8
Turn Your Phone On and Off................................................................................................................9
Turn Your Screen On and Off...............................................................................................................9
Touchscreen Navigation.....................................................................................................................10
Multi Window.......................................................................................................................................15
Your Home Screen..............................................................................................................................16
Creating Shortcuts......................................................................................................................17
Adding and Removing Primary Shortcuts...................................................................................17
Adding and Removing Widgets...................................................................................................18
Extended Home Screens............................................................................................................18
TOC i

Recent Apps................................................................................................................................18
Status Bar ...........................................................................................................................................19
Enter Text............................................................................................................................................20
Touchscreen Keyboards.............................................................................................................20
Text Input Methods.....................................................................................................................20
Google Voice Typing...................................................................................................................21
Samsung Keyboard ....................................................................................................................21
Swype .........................................................................................................................................22
Tips for Editing Text....................................................................................................................23
Phone Calls.................................................................................................................................................24
Make Phone Calls...............................................................................................................................24
Call Using the Keypad ................................................................................................................24
Call from Logs.............................................................................................................................24
Call from Contacts ......................................................................................................................24
Call a Number in a Text Message ..............................................................................................25
Call a Number in an Email Message ..........................................................................................25
Call Emergency Numbers...........................................................................................................25
Enhanced 9-1-1 (E9-1-1) Information.........................................................................................25
Receive Phone Calls...........................................................................................................................26
Answer an Incoming Call............................................................................................................26
Mute the Ringing Sound .............................................................................................................26
Reject an Incoming Call..............................................................................................................26
Voicemail.............................................................................................................................................26
Retrieve Voicemail Messages.....................................................................................................27
Voicemail Notification..................................................................................................................27
Visual Voicemail..................................................................................................................................27
Phone Call Options.............................................................................................................................27
Dialing Options............................................................................................................................27
Caller ID......................................................................................................................................28
Call Waiting.................................................................................................................................28
3-Way Calling..............................................................................................................................28
Call Forwarding...........................................................................................................................29
In-call Options.............................................................................................................................29
Speed Dialing..............................................................................................................................30
Logs ....................................................................................................................................................30
TOC ii

View Logs....................................................................................................................................31
Logs Options...............................................................................................................................31
Clear Logs...................................................................................................................................31
Contacts......................................................................................................................................................32
Get Started with Contacts...................................................................................................................32
Access Contacts .................................................................................................................................32
Add a Contact .....................................................................................................................................32
Save a Phone Number........................................................................................................................33
Edit a Contact......................................................................................................................................33
Add or Edit Information for a Contact .........................................................................................33
Assign an Image to a Contact.....................................................................................................34
Assign a Ringtone to a Contact..................................................................................................34
Link a Contact.............................................................................................................................34
Delete a Contact.........................................................................................................................35
Add Contacts to Your Favorites..........................................................................................................35
Create Groups.....................................................................................................................................35
Create a New Group...................................................................................................................35
Add a Contact to a Group...........................................................................................................36
Send a Message to Group Members..........................................................................................36
Share a Contact..................................................................................................................................36
Accounts and Messaging............................................................................................................................37
Google.................................................................................................................................................37
Create a Google Account............................................................................................................37
Access Gmail..............................................................................................................................37
Send a Gmail Message...............................................................................................................38
Read and Reply to Gmail Messages..........................................................................................38
Email ...................................................................................................................................................38
Add an Email Account.................................................................................................................39
Add a Microsoft Exchange ActiveSync Account.........................................................................40
Compose and Send Email..........................................................................................................41
View and Reply to Email.............................................................................................................41
Manage Your Email Inbox...........................................................................................................41
Edit Email Settings......................................................................................................................42
Delete an Email Account.............................................................................................................45
Text and Multimedia Messaging.........................................................................................................45
TOC iii

Send a Message.........................................................................................................................45
New Messages Notification.........................................................................................................46
Managing Message Conversations ............................................................................................46
Messaging Settings.....................................................................................................................48
Social Networking Accounts ...............................................................................................................50
Flipboard.....................................................................................................................................50
Google+ ......................................................................................................................................50
Hangouts.....................................................................................................................................51
YouTube......................................................................................................................................51
Apps and Entertainment..............................................................................................................................52
Samsung Link .....................................................................................................................................52
Configure Samsung Link Settings ..............................................................................................52
Use Samsung Link to Share Media with Another Device...........................................................53
Group Play..........................................................................................................................................53
Google Play Store...............................................................................................................................54
Find and Install an App...............................................................................................................55
Create a Google Wallet Account ................................................................................................55
Open an Installed App ................................................................................................................55
Uninstall an App..........................................................................................................................56
Google Play Books..............................................................................................................................57
Google Play Games............................................................................................................................57
Google Play Movies & TV...................................................................................................................57
Google Play Newsstand......................................................................................................................57
Google Play Music..............................................................................................................................58
Music App ...........................................................................................................................................58
Google Maps.......................................................................................................................................58
Web and Data.............................................................................................................................................59
Internet................................................................................................................................................59
Chrome ...............................................................................................................................................59
Data Services General Information (4G LTE and 3G Networks)........................................................59
4G LTE........................................................................................................................................59
Your User Name.........................................................................................................................60
Data Connection Status and Indicators......................................................................................60
Wi-Fi....................................................................................................................................................61
Turn Wi-Fi On and Connect to a Wireless Network....................................................................61
TOC iv

Bluetooth.............................................................................................................................................62
Turn Bluetooth On or Off.............................................................................................................62
Connect a Bluetooth Headset or Car Kit.....................................................................................62
Reconnect a Headset or Car Kit.................................................................................................63
Disconnect or Unpair from a Bluetooth Device...........................................................................63
Send Information Using Bluetooth..............................................................................................64
Receive Information Using Bluetooth .........................................................................................65
Virtual Private Networks (VPN)...........................................................................................................65
Prepare Your Phone for VPN Connection..................................................................................65
Add a VPN ..................................................................................................................................66
Connect to a VPN .......................................................................................................................66
Pictures and Video......................................................................................................................................67
Camera ...............................................................................................................................................67
Take Pictures..............................................................................................................................67
Picture Options ...........................................................................................................................67
Record Videos ............................................................................................................................69
Video Options .............................................................................................................................70
Gallery.................................................................................................................................................72
View Photos and Videos.............................................................................................................73
Zoom In or Out on a Photo.........................................................................................................73
Working with Photos...................................................................................................................74
Share Photos and Videos...........................................................................................................74
Video App............................................................................................................................................76
Google Photos ....................................................................................................................................76
Tools and Calendar.....................................................................................................................................78
Calculator............................................................................................................................................78
Calendar..............................................................................................................................................78
Add an Event to the Calendar.....................................................................................................78
View Events ................................................................................................................................79
Erase Events...............................................................................................................................79
Clock ...................................................................................................................................................80
Downloads ..........................................................................................................................................80
Drive....................................................................................................................................................80
Dropbox...............................................................................................................................................81
Download the Desktop Application.............................................................................................81
TOC v

Access Dropbox on your Phone.................................................................................................81
Manually Upload a Picture to Dropbox.......................................................................................81
Flipboard.............................................................................................................................................82
Google Search....................................................................................................................................82
Google Settings...................................................................................................................................82
Help.....................................................................................................................................................82
My Files...............................................................................................................................................82
S Memo...............................................................................................................................................83
Create a New S Memo................................................................................................................84
S Suggest............................................................................................................................................85
S Voice................................................................................................................................................85
Voice Recorder ...................................................................................................................................85
VPN Client...........................................................................................................................................85
Settings .......................................................................................................................................................87
Wi-Fi Settings......................................................................................................................................87
Turn Wi-Fi On or Off ...................................................................................................................87
Configure Wi-Fi Settings.............................................................................................................87
Other Wi-Fi Settings....................................................................................................................88
Wi-Fi Direct .................................................................................................................................89
Hotspot................................................................................................................................................89
Bluetooth Settings...............................................................................................................................90
Turn Bluetooth On or Off.............................................................................................................90
Configure Bluetooth Settings......................................................................................................91
Data Usage Settings...........................................................................................................................92
More Networks Settings......................................................................................................................92
Airplane Mode.............................................................................................................................92
Default Messaging App...............................................................................................................93
Printing........................................................................................................................................93
Mobile Networks .........................................................................................................................94
Tethering.....................................................................................................................................95
VPN.............................................................................................................................................95
NFC Settings.......................................................................................................................................95
Turn NFC On or Off ....................................................................................................................96
Android Beam .............................................................................................................................96
Tap and Pay................................................................................................................................96
TOC vi

S Beam Settings .................................................................................................................................96
Turn S Beam On or Off...............................................................................................................96
Nearby Devices...................................................................................................................................97
Screen Mirroring Settings ...................................................................................................................97
Lock Screen........................................................................................................................................97
Screen Lock................................................................................................................................97
Lock Screen Options...................................................................................................................98
Display Settings ................................................................................................................................100
Wallpaper..................................................................................................................................100
Notification Panel......................................................................................................................101
Multi Window.............................................................................................................................101
Page Buddy...............................................................................................................................101
Brightness.................................................................................................................................102
Auto Rotate Screen...................................................................................................................102
Screen Timeout.........................................................................................................................102
Daydream..................................................................................................................................102
Font Style..................................................................................................................................103
Font Size...................................................................................................................................103
Touch Key Light Duration .........................................................................................................103
Show Battery Percentage.........................................................................................................103
Auto Adjust Screen Tone..........................................................................................................104
LED Indicator Settings......................................................................................................................104
Sound Settings..................................................................................................................................104
Volume......................................................................................................................................104
Vibration Intensity .....................................................................................................................105
Ringtones..................................................................................................................................105
Vibrations..................................................................................................................................105
Notifications...............................................................................................................................105
Vibrate When Ringing...............................................................................................................106
Dialing Keypad Tone.................................................................................................................106
Touch Sounds...........................................................................................................................106
Screen Lock Sound...................................................................................................................106
Haptic Feedback.......................................................................................................................106
Auto Haptic................................................................................................................................107
Emergency Tone.......................................................................................................................107
TOC vii

Samsung Applications Settings ................................................................................................107
Samsung Keyboard Settings....................................................................................................107
HDMI Audio Output...................................................................................................................107
Home Screen Mode Settings............................................................................................................108
Call Settings......................................................................................................................................108
Call Rejection............................................................................................................................108
Set Up Call Rejection Messages..............................................................................................108
Answering/Ending Calls............................................................................................................109
Turn Off Screen During Calls....................................................................................................109
Call Alerts..................................................................................................................................109
Call Accessories .......................................................................................................................110
Ringtones and Keypad Tones...................................................................................................110
Personalize Call Sound.............................................................................................................110
Noise Reduction........................................................................................................................111
Increase Volume In Pocket.......................................................................................................111
US Dialing.................................................................................................................................111
International Dialing..................................................................................................................111
TTY Mode .................................................................................................................................111
DTMF Tones.............................................................................................................................112
DDTM........................................................................................................................................112
Voicemail Settings ....................................................................................................................112
Blocking Mode Settings ....................................................................................................................112
Hands-free Mode Settings................................................................................................................113
Power Saving Mode Settings............................................................................................................114
Accessory Settings............................................................................................................................114
Accessibility Settings.........................................................................................................................114
Language and Input Settings............................................................................................................116
Choose a Default Language.....................................................................................................116
Set a Default Input Method.......................................................................................................116
Google Voice Typing Settings...................................................................................................116
Samsung Keyboard ..................................................................................................................117
Swype Settings.........................................................................................................................118
Voice Search Settings...............................................................................................................120
Text-to-Speech Options............................................................................................................120
Pointer Speed...........................................................................................................................120
TOC viii

Motion Settings .................................................................................................................................121
Smart Screen Settings......................................................................................................................122
Smart Stay ................................................................................................................................122
Smart Rotation..........................................................................................................................122
Voice Control Settings.......................................................................................................................122
Accounts Settings .............................................................................................................................123
Add an Account.........................................................................................................................123
Backup Options.........................................................................................................................123
Location Services Settings................................................................................................................124
Security Settings...............................................................................................................................125
Passwords.................................................................................................................................125
Device Administration...............................................................................................................126
Security Update Service ...........................................................................................................126
Credential Storage....................................................................................................................126
Application Manager Settings...........................................................................................................127
Default Applications Settings............................................................................................................127
Battery Settings.................................................................................................................................127
Storage Settings................................................................................................................................127
Date and Time Settings ....................................................................................................................128
Activate This Device..........................................................................................................................128
System Update Settings ...................................................................................................................129
About Device Settings.......................................................................................................................129
Copyright Information................................................................................................................................130
Index..........................................................................................................................................................131
TOC ix

Get Started
The following topics give you all the information you need to set up your phone the first time.
Your Phone at a Glance
The following illustration outlines your phone’s primary external features and buttons.
Set Up Your Phone
You must first install and charge the battery to begin setting up your phone.
Install the battery
Install the battery in the phone.
1. Using the slot provided, gently lift the cover.
2. Insert the battery, making sure to align the gold contacts on the battery with the gold contacts in
the phone.
3. Replace the cover, making sure all the tabs are secure and there are no gaps.
Get Started 1

Charge the Battery
After you install the battery, charge it before using your phone.
Note: Your phone’s battery should have enough charge for the phone to turn on and find a signal, run the
setup application, set up voicemail, and make a call. You should fully charge the battery as soon as
possible.
Plug the USB cable into the charger/accessory jack on the bottom of the phone.1.
Plug the USB cable into the charging head, and then plug the charging head into an electrical2. outlet.
Turn your Phone On
Use the Power/Lock Key to turn your phone on or off, to lock the screen or display the lock screen, and to
access the Device options menu.
■Press the Power/Lock Key to turn the phone on.
If your phone is activated, it will turn on, search for service, and begin the setup application.
If your phone is not yet activated, see Activate Your Phone for more information.
Get Started 2

Activation and Service
Before using your device, you must set up your service with Virgin Mobile. You will need your phone’s
serial number (MEID), printed on a sticker inside the battery compartment.
Create Your Account and Pick Your Plan
Set up your Virgin Mobile account.
1. From your computer, visit virginmobileusa.com and click Activate.
2. Choose an activation option and click Next. Then enter your zip code and click Next.
3. When prompted, enter the serial number (MEID) printed on the sticker located on the back of
your phone in the battery compartment. This number can also be found on the bottom panel of
the phone’s package.
4. Follow the remaining instructions to choose your plan and select a payment method.
5. Follow the activation instructions below and you’ll be able to start using your phone.
Activate Your Phone
After setting up your account on virginmobileusa.com, simply turn your device on. Your device is
designed to activate automatically. If you are swapping from another Virgin Mobile device to a new one,
be sure to turn off the old device before swapping the serial number (MEID). Once the MEID swap is
complete, turn on the new device and the programming information will be pushed to your device
automatically.
You can also start the activation process manually.
Get Started 3

■Press and then tap > Settings > More > Activate this device.
Manage Your Account
Access information about your account. You can:
●Check your minutes.
●Add money (Top-Up).
●Changes plans.
●And more!
From Your Phone
Access your account from the special My Account app.
■Press and then tap Apps > My Account.
From Your Computer
■Log in with your phone number and account PIN at virginmobileusa.com.
Top-Up Your Account
Sign up for Auto Pay to keep your service working month after month. Or, you can buy Top-Up cards at
thousands of retailers and add money to your account from your phone or by logging in at
virginmobileusa.com.
Auto Pay
Auto Pay is the easiest way to keep your service working. Once you register your credit card, debit card
or PayPal account, you can set it to automatically pay your monthly plan. Then you can keep emailing,
IMing, Tweeting with Twitter, surfing, and talking with no interruptions. Set up Auto Pay anytime by
logging into My Account at virginmobileusa.com, and adjusting your payment settings.
From Your Phone
■Press and then tap Apps > My Account.
– or –
Press and then tap Phone. Dial and then
tap .
Additional Information
For more information about your Virgin Mobile account, as well as other Virgin Mobile services, visit us at:
virginmobileusa.com.
Get Started 4

Or, call us at 1-888-322-1122. We’re here to serve you.
Complete the Setup
After you activate your phone, follow the prompts to set up your Google Account and preferences.
For best results, activate your phone before starting the setup process.
Note: During setup, you may see a notice about Connections Optimizer. Connections Optimizer helps
you manage and enhance your data experience by finding and connected to remembered Wi-Fi networks
on your device, and if applicable, the 4G network. For more information, see Mobile Networks.
1. After you activate your phone, you’ll see the Welcome screen. Choose a language, and then
follow the onscreen instructions to complete each section. For each topic, you will have an option
to skip it and continue to the next screen.
Got Google?: Follow the prompts to sign in to your current Google Account, or sign up for a
new Google Account right from your phone.
• Tap Yes to enter your Gmail address and password and then tap the right arrow to sign
in to your current Google Account.
• Tap No to sign up for a new Google Account. Tap Get an account, and then follow
prompts to set up your new account.
Backup and Restore: Select your Google Account backup settings. If you're signing in with
an existing Google Account, you can choose to restore your Google Account information,
such as apps, bookmarks, Wi-Fi passwords, and contacts, to your new phone. You can also
choose to keep your new phone backed up with your Google Account.
Google & location: Select options for allowing Google and other apps to use your location
information.
This phone belongs to: Enter your name. Your phone uses your name to personalize some
features.
Google services: Learn about Google’s privacy policy and other terms.
2. At the Dropbox screen, select an option and follow the onscreen instructions.
Create a new Dropbox account: Tap to set up a Dropbox account to save your photos and
videos to a Web-based storage area.
I already have an account: Tap to sign in to your current Dropbox account.
No thanks: Tap to skip the Dropbox setup screens.
3. That’s it, your phone is now ready to use.
Set Up Voicemail
You should set up your Voicemail and personal greeting as soon as your phone is activated.
Get Started 5

Note: Always use a password to protect against unauthorized access. Your phone automatically transfers
all unanswered calls to your voicemail, even if your phone is in use or turned off.
1. Press and then tap Phone.
2. Touch and hold to dial your voicemail.
3. Follow the system prompts to:
Create your password.
Record your name announcement.
Record your greeting.
Note: You can also access Visual Voicemail by touching .
Memory Card
You can install an optional microSD™memory card (not included), to add storage for images, videos,
music, documents, and other files on your phone.
Install a microSD Card
Use the following procedures to install an optional memory card (not included) in your phone.
1. Using the slot provided, gently lift the cover off the phone.
2. Insert the card with the gold contacts facing down.
3. Firmly press the card into the slot and make sure that it locks into place.
Remove a microSD Card
Use the following procedures to remove an optional installed memory card (not included) from your
phone.
1. Using the slot provided, gently lift the cover off the phone.
2. Firmly press the card into the slot to release the lock. The card should pop partially out of the slot.
3. Remove the card from the slot.
4. Replace the battery cover.
Important: You can easily damage the memory card and its adapter by improper operation. Please be
careful when inserting, removing, or handling it. Do not over-insert the card as this can damage the
contact pins.
Get Started 6

View microSD Card Memory
Use the following procedure to view used and available memory on an optional installed memory card
(not included).
See Device Memory for more information.
■Press and tap > Settings > More > Storage.
Format a microSD Card
Formatting permanently removes all files stored on an optional installed memory card (not included).
Note: The formatting procedure erases all the data on an installed card, after which the files cannot be
retrieved. To prevent the loss of important data, please check the contents before you format a card.
1. Press and tap > Settings > More > Storage.
2. Tap Format SD card > Format SD card > Delete all.
Unmount a microSD Card
When you need to remove an optional installed memory card, you must unmount the card first to prevent
corrupting the data stored on it or damaging the card.
1. Press and tap > Settings > More > Storage.
2. Tap Unmount SD card, then tap OK.
Get Started 7

Phone Basics
Your phone is packed with features that simplify your life and expand your ability to stay connected to the
people and information that are important to you. The following topics will introduce the basic functions
and features of your phone.
Your Phone’s Layout
The following illustrations outline your phone’s basic layout.
Key Functions
The following list defines the features listed in the above illustrations.
●LED indicator glows or blinks in different colors to show status when the screen is turned off.
The LED glows red when charging, and blinks red when the battery is low; blinks blue when a
notification has arrived, or when you are recording voice; and glows green when the battery is
fully charged and the phone is attached to a charger.
●Earpiece lets you hear the caller and automated prompts during calls.
●Proximity and Light Sensors detect the presence of objects near the phone, and light
conditions.
●Front Camera allows you to take pictures and videos of yourself.
Phone Basics 8

●Power/Lock Key lets you turn the phone on or off, turn the screen on or off, or lock the screen.
Press and hold for a Device options menu, where you can turn the phone off or restart it, or for
easy access to Airplane mode, Mute, Vibrate, and Sound modes.
●Back Key lets you return to the previous screen, or close a dialog box, options menu, the
Notifications panel, or onscreen keyboard.
●Home Key returns you to the Home screen. Press and hold to see recent apps, and access Task
Manager and Google Now.
●Menu Key allows you to access a menu from most of your phone’s screens.
●Volume Key adjusts the volume of your phone’s sounds. From the Home screen, press to adjust
master volume. During calls or playback, press to adjust volume. Press to mute the ringtone of an
incoming call.
●Camera lets you take pictures and record videos.
●Flash helps illuminate subjects in low-light environments when the camera is focusing and
capturing a photo or video.
●Microphones allow other callers to hear you when you are using the speakerphone, and
captures sound during recording.
●3.5 mm Headset Jack allows you to plug in the included headset, or other optional headset, for
convenient, hands-free conversations and music playback.
●Speaker plays ringtones and sounds. The speaker also lets you hear the caller’s voice in
speakerphone mode.
●USB Charger/Accessory Port allows you to connect the phone charger/USB cable (included)
and other optional accessories (not included).
CAUTION: Inserting an accessory into the incorrect jack may damage the phone.
Turn Your Phone On and Off
The instructions below explain how to turn your phone on and off.
■Press and hold the Power/Lock Key.
Your screen remains blank while your phone is off (unless the battery is charging).
Turn Your Screen On and Off
Your phone allows you to quickly turn the screen off when not in use and to turn it back on and unlock it
when you need it.
Turn the Screen Off When Not in Use
■To quickly turn the screen off, press the Power/Lock Key.
Phone Basics 9

To save battery power, the phone automatically turns off the screen after a certain period of time when
you leave it idle. You will still be able to receive messages and calls while the phone’s screen is off.
Note: For information on how to adjust the time before the screen turns off, see Screen Timeout.
Turn the Screen On and Unlock It
1. To turn the screen on, press the Power/Lock Key.
2. Swipe the screen in any direction to unlock the screen.
If you have set up a screen lock, you will be prompted to draw the pattern or enter the
password or PIN. See Screen Lock.
Touchscreen Navigation
Your phone’s touchscreen lets you control actions through a variety of touch gestures.
Tap
When you want to type using the onscreen keyboard, select items onscreen such as application and
settings icons, or press onscreen buttons, simply tap them with your finger.
Touch and Hold
To open the available options for an item (for example, a contact or link in a Web page), touch and hold
the item.
Phone Basics 10