Samsung Jitterbug Administrator Guide

How-To Guide
www.jitterbug.com
1-800-733-6632
Subject to Customer Agreement. Screen images simulated. Copyright ©2008 GreatCall, Inc. Jitterbug
is a registered trademark and GreatCall is a trademark of Great Call, Inc. Samsung is a registered
trademark of Samsung Electronics America, Inc. and its related entities.
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Welcome to the itterbug®Family!
We are pleased to share with you the only cell phone
experience that is simple, helpful and affordable. Soon
you’ll see how easy it is to stay in touch with family and
friends by using your new Jitterbug.
Please read this guide carefully, it will help you
understand:
• e basics about getting started.
• How your Jitterbug works.
• When and how to use the Jitterbug operator.
• e important health and safety information about
your phone.
The entire Jitterbug experience has been created for
your comfort, convenience and ease of use. As we
constantly want to improve our service, we welcome
your feedback anytime. If we can help, please call – you
can even use your Jitterbug.
Best regards,
Your friends at Jitterbug
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TABLE OF CONTENTS
Table of Contents I
TABLE OF CONTENTS
Table of Contents
Section 1: Getting Started ................................1
How to use this guide ..............................................2
Key items in the Jitterbug® box .................................3
Installing the battery.................................................4
Charging the battery.................................................5
Low battery indicator ...............................................6
Turning your Jitterbug on/off ...................................7
Getting more information ........................................8
Contacting Customer Service ...................................8
Jitterbug operator assistance .....................................9
Section 2: Phone Features ..............................11
Closed view of your phone – front .........................12
Closed view of your phone–back ..........................14
Open view of your phone .......................................16
Display screen ........................................................18
Start-up features .....................................................19
Moving between features ........................................20
Optional services ....................................................21
Adjusting the ringer volume ...................................23
Adjusting the ear piece volume ...............................24
Speakerphone .........................................................24
Emergency 911 service ...........................................25
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II Table of Contents
TABLE OF CONTENTS
TABLE OF CONTENTS
Table of Contents III
TABLE OF CONTENTS
TABLE OF CONTENTS
Section 3: Placing and Receiving Calls ........29
Placing a call ..........................................................30
Receiving a call ......................................................33
Silencing a call .......................................................35
Section 4:Your Phone List .............................37
Adding, changing and deleting numbers ................38
Create a new member account ...............................39
inding numbers in your phone list .......................46
Section 5: Call History ....................................49
Using call history to see recent calls .......................50
Returning missed calls and redialing ......................51
Saving numbers from your call history ...................52
Section 6: Voicemail ........................................55
Using voicemail .....................................................56
• Setting up voicemail ........................................56
• Recording your voicemail greeting...................56
• Letting you know that you have voicemail
messages ..........................................................57
• Listening to voicemail messages .......................57
• Saving or deleting voicemail messages..............58
• Listening to saved voicemail messages..............58
• Changing your voicemail greeting ...................59
Section 7: Voice Dialing ...................................61
Setting up voice dialing ..........................................62
Voice dialing tips ....................................................63
Health and Safety Information .....................65
The Fine Print ..................................................97
Index .................................................................110
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Getting Started 1
SECTION 1
SECTION 1
Section 1
Getting Started
is section explains how to start using your
Jitterbug®phone.
Topics
• How to use this guide.
• Key items in the Jitterbug box.
• Installing the battery.
• Charging the battery.
• Low battery indicator.
• Turning your phone on/off.
• Getting more information.
• Contacting Customer Service.
• Jitterbug operator assistance.
or more information about Jitterbug, visit us online
at www.jitterbug.com
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Getting Started 3
SECTION 1
2 Getting Started
SECTION 1
Key items in the itterbug box
The Jitterbug package you received includes everything
you need to get started:
1. Jitterbug Cell Phone.
2. Rechargeable Battery – slides into the back
of your phone.
3. AC Charger – to charge your battery.
How to use this guide
is How-To Guide is divided into seven sections that
describe the features of your Jitterbug®and how to use
them in a few simple steps. We recommend that you
read the entire guide and keep it handy for easy
reference.
You can also skip directly to the section you’re looking
for by using the Table of Contents on page I, the red
side tabs on each page, or the Index on page 110.
Throughout this guide we have included the following
illustrations, images and symbols to highlight useful
information.
A few features in this guide might be tricky for a first
time cell phone user. If you need assistance, please give
us a call anytime.
or more information, visit www.jitterbug.com or call
us at 1-800-733-6632.
2
3
1
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Installing the battery
To insert the battery:
1. Slide the rounded end of the
battery into the back of your
phone, lining up the gold contacts
on the battery with the gold contacts
inside the phone.
2. Press the top end of the battery
down until it snaps into place.
To remove the battery:
1. If the phone is on, turn it off by opening the phone and
holding down the button for two seconds until
the Jitterbug®tune plays.
2. Slide the battery release latch 1on
the back of the phone toward the
top end of the phone and hold.
3. Lift the battery 2up and away from
the phone, top end first, or simply
turn your phone over. The battery
will drop out.
Getting Started 5
SECTION 1
4 Getting Started
SECTION 1
Back Side
Charging the battery
To charge your itterbug:
1. An AC Charger is included in the
box with your Jitterbug phone.
2. Plug the large end of the charger into
a standard wall outlet (120/220 VAC).
3. Plug the smaller end into the
bottom of your phone. You’ll
see a “Charging” message in
the display window.
4. When the battery is fully charged,
you’ll see a “Completed” message in the
display window.
You must fully charge your battery before
using your phone for the first time. ailure to
do so may damage your battery.
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Getting Started 7
SECTION 1
6 Getting Started
SECTION 1
Low battery indicator
Jitterbug®phones remind you to charge your battery.
Reminders appear on the screen with the following
messages:
•“Charge Battery” appears when you have used
approximately 50% of your battery. Don’t be
alarmed and feel free to continue using your
Jitterbug normally. is notice merely reminds you
to charge the battery at your earliest convenience.
•“Battery Very Low” appears when you have
approximately ten minutes of battery life remaining.
•“Battery Critical” appears when you have
approximately two minutes of battery life remaining.
e message reappears every ten seconds until you
connect your phone to a charger.
You can also find your battery strength on
the phone info screen. See section 2 (pg 21)
of this guide for more details.
If you use your phone without charging
the battery, and it is critically low, it will turn
itself off.
Jitterbug accessories are designed to maximize
the battery’s life. Using other accessories could
damage your phone and may void your warranty.
Turning your itterbug on/off
To turn your itterbug on:
1. Open the phone.
2. Press the button in the upper right corner of
the keypad until the screen lights up.
The “Jitterbug” logo will appear on the
screen before your phone is ready to use.
If a connection isn’t possible, you’ll see
“No Service” on the screen, and you won’t
get a dial tone.
3. When you hear a dial tone, your phone has service
and is ready to use.
If you are not able to place a call, please call
1-800-733-6632 from another phone so we
can help you.
To turn your itterbug off:
1. Open the phone.
2. Press and hold the button until the Jitterbug
tune plays. Your phone is off.
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Getting Started 9
SECTION 1
8 Getting Started
SECTION 1
Getting more information
Visit www.jitterbug.com to:
• Update your Phone List See section 4 (pg 38).
• Shop for the latest Jitterbug®phones and
accessories.
• Learn about new Jitterbug services.
• See answers to frequently asked questions.
Contacting Customer Service
Use any of these ways to contact us:
• Send us an e-mail at:
[e-mail]
• Call us toll-free at: 1-800-733-6632
• Write to us at:
Jitterbug Customer Service
P.O. Box 4428
Carlsbad, CA 92018
itterbug operator assistance
Live Jitterbug operators are available 24 hours a day,
seven days a week, and can help you:
1. Update your Phone List.
2. Look up a residential, business or government phone
number.
3. Connect you to any number in the U.S. or Canada.
4. Place calls to anyone on your Phone List, which is
on file with the operator.
To call a itterbug operator:
Press the “0” button, then press the button. e
live operator will greet you by name and ask how they
may assist you.
Minutes are used normally while speaking
with the operator and for the length of any
call they connect to you. If the operator
performs one of the convenient four items
listed above, an additional five minutes will
be deducted from your account for the
service. Most wireless carriers charge over $1
in cash for services like 411; we keep it simple
by deducting only 5 minutes.
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Phone Features 1110 Phone Features
SECTION 2
SECTION 2
Section 2
Phone Features
is section describes the key features and services of
your Jitterbug®phone and how to use them.
Topics
• Closed view of your phone–front.
• Closed view of your phone–back.
• Open view of your phone.
• Display screen.
• Start-up features.
• Moving between features.
• Optional services.
• Adjusting ringer volume.
• Adjusting the ear piece volume.
• Speakerphone.
• Emergency 911 service.
or more information about Jitterbug, visit us online
at www.jitterbug.com
The first cellular phone wei hed 40
ounces.Your Jitterbu wei hs only 4.5
ounces.
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