Samsung DB10E-POE User manual

User Manual
The colour and the appearance may differ depending on the product,
and the specifications are subject to change without prior notice to
improve the performance.
Recommended hours of use per day of this product is under 16 hours.
If the product is used for longer than 16 hours a day, the warranty may
be void.
DB10E-T
DB10E-POE

Table of contents
Before Using the Product
Copyright 6
Safety Precautions 7
Symbols 7
Cleaning 7
Storage 8
Electricity and Safety 8
Installation 9
Operation 11
Preparations
Checking the Components 14
Components 14
Parts 15
Control Panel 15
Reverse Side 16
Anti-theft Lock 17
Spacer logo 17
Remote Control 18
Before Installing the Product
(Installation Guide) 20
Ventilation 20
Dimensions 21
Using the STAND-BAR 22
Installing the Wall Mount 23
Installing the Wall Mount Kit 23
Wall Mount Kit Specifications (VESA) 23
Remote Control (RS232C) 24
Cable Connection 24
Connection 27
Control Codes 28
Using a touchscreen monitor
Touchscreen monitor 37
Read below before using the product 37
Requirements 38
Connecting the touchscreen monitor 39
Connecting to a PC 39
Connecting to a laptop or tablet PC 40
Configuring the touchscreen
monitor settings 41
Calibrating a monitor 41
Calibration 42
Controlling the screen 44
Touchscreen gestures 44
Notes 45
Connecting and Using a Source
Device
Before Connecting 47
Pre-connection Checkpoints 47
Connecting to a PC 47
Connection using an HDMI Cable 47
Connection using an HDMI-DVI Cable 48
Connecting to a Video Device 48
Connection Using an HDMI-DVI Cable 48
Connection Using an HDMI Cable 49
Connecting the LAN Cable 49
Changing the Input source 50
Source 50
Using MDC
MDC Programme
Installation/Uninstallation 51
Installation 51
Uninstallation 51
Connecting to MDC 52
Using MDC via Ethernet 52
Home feature
Player 53
Approving a connected device from the server 54
Network Channel 58
Local Channel 58
PublishedContent 58
Published Channel 58
2

Table of contents
My Templates 58
Available features in the Player page 59
Player page Settings menu 60
When Content is Running 62
File Formats Compatible with Player 64
File Formats Compatible with Videowall 69
Schedule 71
Available features in the Schedule page 71
Template 73
Clone Product 76
ID Settings 77
Device ID 77
PC Connection Cable 77
Device ID Auto Set 77
Screen Saver 78
Network Status 78
Video Wall 79
Video Wall 79
On/Off Timer 81
On Timer 81
Off Timer 82
Holiday Management 82
Ticker 83
More settings 83
URL Launcher 84
Screen Adjustment
Picture Mode 85
Backlight / Contrast / Brightness /
Sharpness / Colour / Tint (G/R) 86
Colour Temperature 87
White Balance 88
2 Point 88
10 Point 88
Gamma 89
Calibrated value 89
Advanced Settings 90
Dynamic Contrast 91
Black Tone 91
Flesh Tone 91
RGB Only Mode 91
Colour Space 91
Motion Lighting 91
Picture Options 92
Colour Tone 93
Digital Clean View 93
MPEG Noise Filter 93
HDMI Black Level 94
Film Mode 94
Dynamic Backlight 94
Picture Size 95
Picture Size 95
Position 96
Zoom/Position 96
Picture Off 97
Reset Picture 97
OnScreen Display
Display Orientation 98
Onscreen Menu Orientation 98
Source Content Orientation 98
Aspect Ratio 98
Screen Protection 99
Auto Protection Time 99
Screen Burn Protection 99
Message Display 102
Source Info 102
No Signal Message 102
MDC Message 102
Download Status Message 102
Menu Language 103
Reset OnScreen Display 103
3

Table of contents
Sound Adjustment
Sound Mode 104
Sound Effect 105
Dialog Clarity 105
Equaliser 105
Dolby Digital Comp 106
Speaker Settings 106
Sound Output 106
Auto Volume 107
Reset Sound 107
Network
Network Status 108
Network Settings 108
Network type 108
Network Settings (Wired) 109
Network Setting (Wireless) 111
WPS(PBC) 113
Wi-Fi Direct 114
Multimedia Device Settings 114
Screen Mirroring 115
Screen Mirroring 115
Server Network Settings 115
Connect to server 115
MagicInfo Mode 115
Server Access 115
FTP Mode 115
Device Name 116
System
Accessibility 117
Menu Transparency 117
High Contrast 117
Enlarge 117
Setup 118
Initial settings (System) 118
Touch Control 120
Touch Control Lock 120
Admin Menu Lock 120
Device to Control 120
Time 121
Clock Set 121
DST 121
Sleep Timer 121
Power On Delay 121
Auto Source Switching 122
Auto Source Switching 122
Primary Source Recovery 122
Primary Source 122
Secondary Source 122
Power Control 123
Auto Power On 123
Max. Power Saving 123
Standby Control 123
Power Button 123
Network Standby 123
Eco Solution 124
Energy Saving 124
Screen Lamp Schedule 124
No Signal Power Off 124
Auto Power Off 124
Temperature Control 125
Device Manager 126
Keyboard Settings 126
Mouse Settings 127
Play via 128
Change PIN 128
Security 129
Safety Lock 129
Button Lock 129
USB Auto Play Lock 129
General 130
Smart Security 130
BD Wise 131
Anynet+ (HDMI-CEC) 132
HDMI Hot Plug 136
DivX®Video On Demand 136
Game Mode 136
Reset System 137
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Table of contents
Support
Software Update 138
Update now 138
Auto update 138
Contact Samsung 138
Go to Home 138
Reset All 138
Playing photos, videos and music
(Media Play)
Read the following before
using media play with a USB device 139
Using a USB device 141
Playing media content from a
PC/mobile device 142
Features provided in the media
content list page 143
Menu items in the media content list page 144
Available buttons and features during
photo playback 145
Available buttons and features during
video playback 146
Available buttons and features during
music playback 147
Supported Subtitle and Media play file
formats 148
Subtitle 148
Supported image resolutions 148
Supported music file formats 149
Supported Video Formats 149
Troubleshooting Guide
Requirements Before Contacting Samsung
Customer Service Centre 151
Testing the Product 151
Checking the Resolution and Frequency 151
Check the followings. 152
Specifications
General 157
PowerSaver 158
Preset Timing Modes 159
Appendix
Responsibility for the Pay Service
(Cost to Customers) 162
Not a product defect 162
A Product damage caused by customer's fault 162
Others 162
WEEE 163
Correct Disposal of This Product
(Waste Electrical & Electronic Equipment) 163
Correct disposal of batteries in this product 163
Optimum Picture Quality and
Afterimage Burn-in Prevention 164
Optimum Picture Quality 164
Prevention of Afterimage Burn-in 164
Licence 166
Terminology 167
5

6
Before Using the Product
Copyright
The contents of this manual are subject to change without notice to improve quality.
©2015 Samsung Electronics
Samsung Electronics owns the copyright for this manual.
Use or reproduction of this manual in parts or entirety without the authorization of Samsung Electronics is prohibited.
Microsoft, Windows are registered trademarks of Microsoft Corporation.
VESA, DPM and DDC are registered trademarks of the Video Electronics Standards Association.
Ownership of all other trademarks is attributed to their due owner.
•An administration fee may be charged if either
-(a) an engineer is called out at your request and there is no defect in the product
(i.e. where you have failed to read this user manual).
-(b) you bring the unit to a repair Centre and there is no defect in the product
(i.e. where you have failed to read this user manual).
•The amount of such administration charge will be advised to you before any work or home visit is carried out.
Chapter 01

7
Safety Precautions
Caution
RISK OF ELECTRIC SHOCK DO NOT OPEN
Caution : TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER. (OR BACK)
THERE ARE NO USER SERVICEABLE PARTS INSIDE.
REFER ALL SERVICING TO QUALIFIED PERSONNEL.
This symbol indicates that high voltage is present inside.
It is dangerous to make any kind of contact with any internal part of this product.
This symbol alerts you that important literature concerning operation and maintenance has been
included with this product.
Symbols
Warning
A serious or fatal injury may result if instructions are not followed.
Caution
Personal injury or damage to properties may result if instructions are not followed.
Activities marked by this symbol are prohibited.
Instructions marked by this symbol must be followed.
Cleaning
―Exercise care when cleaning as the panel and exterior of advanced LCDs are easily scratched.
―Take the following steps when cleaning.
―The following images are for reference only. Real-life situations may differ from what is shown in the
images.
1
Power off the product and computer.
2
Disconnect the power cord from the product.
―Hold the power cable by the plug and do not touch the cable with wet
hands. Otherwise, an electric shock may result.
!
3
Wipe the product with a clean, soft and dry cloth.
•Do not use detergents that contain alcohol, solvent or
surface-active agents.
•Do not spray water or detergent directly on the product.
4
Wet a soft and dry cloth in water and wring thoroughly to clean the
exterior of the product.
5
Connect the power cord to the product when cleaning is finished.
6
Power on the product and computer.

8
Storage
Due to the characteristics of high-glossy products, using a UV humidifier nearby may create white-
coloured stains on the product.
―Contact Customer Service Centre if the inside of the product needs cleaning (service fee will be
charged).
Electricity and Safety
―The following images are for reference only. Real-life situations may differ from what is shown in the
images.
Warning
Do not use a damaged power cord or plug, or a loose power socket.
•An electric shock or fire may result.
Do not use multiple products with a single power socket.
•Overheated power sockets may cause a fire.
Do not touch the power plug with wet hands. Otherwise, an electric shock
may result.
!
Insert the power plug all the way in so it is not loose.
•An unsecure connection may cause a fire.
!
Connect the power plug to a grounded power socket (type 1 insulated
devices only).
•An electric shock or injury may result.
Do not bend or pull the power cord with force. Be careful not to leave the
power cord under a heavy object.
•Damage to the cord may result in a fire or electric shock.
Do not place the power cord or product near heat sources.
•A fire or electric shock may result.
!
Clean any dust around the pins of the power plug or the power socket with
a dry cloth.
•A fire may result.

9
Caution
Do not disconnect the power cord while the product is being used.
•The product may become damaged by an electric shock.
!
Only use the power cord provided with your product by Samsung. Do not
use the power cord with other products.
•A fire or electric shock may result.
!
Keep the power socket where the power cord is connected unobstructed.
•The power cord must be disconnected to cut off power to the product
when an issue occurs.
•Note that the product is not completely powered down by using only
the power button on the remote.
!
Hold the plug when disconnecting the power cord from the power socket.
•An electric shock or fire may result.
Installation
Warning
DO NOT PLACE CANDLES, INSECT REPELLANTS OR CIGARETTES ON TOP OF
THE PRODUCT. DO NOT INSTALL THE PRODUCT NEAR HEAT SOURCES.
•A fire may result.
!
Have a technician install the wall-mount hanger.
•Installation by an unqualified person can result in an injury.
•Only use approved cabinets.
!
Keep the plastic packaging out of the reach of children.
•Children may suffocate.
Do not install the product on an unstable or vibrating surface (insecure shelf,
sloped surface, etc.)
•The product may fall and become damaged and/or cause an injury.
•Using the product in an area with excess vibration may damage the
product or cause a fire.
!
Do not install the product in a vehicle or a place exposed to dust, moisture
(water drips, etc.), oil, or smoke.
•A fire or electric shock may result.

10
Do not expose the product to direct sunlight, heat, or a hot object such as a
stove.
•The product lifespan may be reduced or a fire may result.
Do not install the product within the reach of young children.
•The product may fall and injure children.
•As the front is heavy, install the product on a flat and stable surface.
Edible oil, such as soybean oil, can damage or deform the product. Do not
install the product in a kitchen or near a kitchen counter.
Caution
!!
Do not drop the product while moving.
•Product failure or personal injury may result.
Do not set down the product on its front.
•The screen may become damaged.
When installing the product on a cabinet or shelf, make sure that the
bottom edge of the front of the product is not protruding.
•The product may fall and become damaged and/or cause an injury.
•Install the product only on cabinets or shelves of the right size.
!
Set down the product gently.
•Product failure or personal injury may result.
SAMSUNG
!
Installing the product in an unusual place (a place exposed to a lot of fine
dust, chemical substances, extreme temperatures or a significant presence
of moisture, or a place where the product will operate continuously for an
extended period of time) may seriously affect its performance.
•Be sure to consult Samsung Customer Service Centre if you want to
install the product at such a place.