Samsung SCP-3371/SCP-3371H User manual

SPEED DOME CAMERA
User Manual
SCP-3371/SCP-3371H
SCP-2371/SCP-2371H
SCP-2271/SCP-2271H

Copyright
©2013 Samsung Techwin Co., Ltd. All rights reserved.
Trademark
is the registered logo of Samsung Techwin Co., Ltd.
The name of this product is the registered trademark of Samsung Techwin Co., Ltd.
Other trademarks mentioned in this manual are the registered trademark of their respective company.
Restriction
Samsung Techwin Co., Ltd shall reserve the copyright of this document. Under no circumstances, this document
shall be reproduced, distributed or changed, partially or wholly, without formal authorization of Samsung Techwin.
Disclaimer
Samsung Techwin makes the best to verify the integrity and correctness of the contents in this document, but
no formal guarantee shall be provided. Use of this document and the subsequent results shall be entirely on the
user’s own responsibility. Samsung Techwin shall have the right to change the contents of this manual without
prior notice for the purpose of enhanced performance.
Warranty
If the product does not operate properly in normal conditions, please let us know. Samsung Techwin will resolve
the problem for free of charge. The warranty period is 3 years. However, the followings are excluded:
If the system behaves abnormally because you run a program irrelevant to the system operation.
Deteriorated performance or natural worn-out in process of time
Design and specifications are subject to change without prior notice.
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SPEED DOME CAMERA
User Manual

English - 3
●SAFETY INFORMATION
safety information
CAUTION
RISK OF ELECTRIC SHOCK.
DO NOT OPEN
CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER (OR BACK) NO USER
SERVICEABLE PARTS INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.
This symbol indicates that dangerous voltage consisting a risk of electric shock is present within
this unit.
This symbol indicates that there are important operating and maintenance instructions in the
literature accompanying this unit.
WARNING
To reduce the risk of fire or electric shock, do not expose this appliance to rain or moisture.
To prevent injury, this apparatus must be securely attached to the floor/wall in accordance with the installation instructions.
- Do NOT use power sources other than Class 2 power source.
- REPLACE WITH SAME TYPE 250V T3.15AL FUSE(F1)
WARNING
Be sure to use only the standard adapter that is specified in the specification sheet.
Using any other adapter could cause fire, electrical shock, or damage to the product.
Incorrectly connecting the power supply or replacing battery may cause explosion, fire, electric shock, or
damage to the product.
Do not connect multiple cameras to a single adapter. Exceeding the capacity may cause abnormal heat
generation or fire.
Securely plug the power cord into the power receptacle. Insecure connection may cause fire.
When installing the camera, fasten it securely and firmly. The fall of camera may cause personal injury.
Do not place conductive objects (e.g. screwdrivers, coins, metal parts, etc.) or containers filled with water
on top of the camera. Doing so may cause personal injury due to fire, electric shock, or falling objects.
Do not install the unit in humid, dusty, or sooty locations. Doing so may cause fire or electric shock.
If any unusual smells or smoke come from the unit, stop using the product. In such case, immediately
disconnect the power source and contact the service center. Continued use in such a condition may cause
fire or electric shock.
If this product fails to operate normally, contact the nearest service center. Never disassemble or modify this product
in any way. (SAMSUNG is not liable for problems caused by unauthorized modifications or attempted repair.)
When cleaning, do not spray water directly onto parts of the product. Doing so may cause fire or electric shock.
CAUTION - Danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent type.
CAUTION
Do not drop objects on the product or apply strong blows to it. Keep away from a location subject to
excessive vibration or magnetic interference.
Do not install in a location subject to high temperature (over 55°C), low temperature (below -50°C), or high
humidity. Doing so may cause fire or electric shock.
If you want to relocate the already installed product, be sure to turn off the power and then move or reinstall it.
Remove the power plug from the outlet when there is a lighting storm. Neglecting to do so may cause fire
or damage to the product.
Keep out of direct sunlight and heat radiation sources. It may cause fire.
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4_ safety information
safety information
Install it in a place with good ventilation.
Avoid aiming the camera directly towards extremely bright objects such as sun, as this may damage the
CCD image sensor.
Apparatus shall not be exposed to dripping or splashing and no objects filled with liquids, such as vases,
shall be placed on the apparatus.
Do not expose the camera to radioactivity. Radioactivity exposure may damage the CCD.
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FCC Statement
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions :
This device may not cause harmful interference, and
This device must accept any interference received including interference that may cause undesired operation.
CAUTION
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant
to part 15 of FCC Rules. These limits are designed to provide reasonable protection against harmful
interference when the equipment is operated in a commercial environment.
This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used
in accordance with the instruction manual, may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful interference in which case the
user will be required to correct the interference at his own expense.
IC Compliance Notice
This Class A digital apparatus meets all requirements of the Canadian Interference.-Causing
Equipment Regulations of ICES-003.
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Correct disposal of batteries in this product
(Applicable in the European Union and other European countries with separate battery return systems.)
This marking on the battery, manual or packaging indicates that the batteries in this product should not be
disposed of with other household waste at the end of their working life. Where marked, the chemical symbols
Hg, Cd or Pb indicate that the battery contains mercury, cadmium or lead above the reference levels in EC
Directive 2006/66. If batteries are not properly disposed of, these substances can cause harm to human
health or the environment.
To protect natural resources and to promote material reuse, please separate batteries from other types of
waste and recycle them through your local, free battery return system.
Correct Disposal of This Product (Waste Electrical & Electronic Equipment)
(Applicable in the European Union and other European countries with separate collection systems)
This marking on the product, accessories or literature indicates that the product and its electronic accessories
(e.g. charger, headset, USB cable) should not be disposed of with other household waste at the end of
their working life. To prevent possible harm to the environment or human health from uncontrolled waste
disposal, please separate these items from other types of waste and recycle them responsibly to promote the
sustainable reuse of material resources.
Household users should contact either the retailer where they purchased this product, or their local
government office, for details of where and how they can take these items for environmentally safe recycling.
Business users should contact their supplier and check the terms and conditions of the purchase contract.
This product and its electronic accessories should not be mixed with other commercial wastes for disposal.
CAUTION
RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE.
DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS

English - 5
●IMPORTANT SAFETY INSTRUCTIONS
Read these instructions.
Keep these instructions.
Heed all warnings.
Follow all instructions.
Clean only with dry cloth.
Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions.
Do not install near any heat sources such as radiators, heat registers, or other apparatus (including
amplifiers) that produce heat.
Do not defeat the safety purpose of the polarized or grounding-type plug.
A polarized plug has two blades with one wider than the other. A grounding type plug has two blades and
a third grounding prong. The wide blade or the third prong is provided for your safety. If the provided plug
does not fit into your outlet, consult an electrician for replacement of the obsolete outlet.
Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles,
and the point where they exit from the apparatus.
Only use attachments/accessories specified by the manufacturer.
Use only with the cart, stand, tripod, bracket, or table specified by the manufacturer, or
sold with the apparatus. When a cart is used, use caution when moving the cart/
apparatus combination to avoid injury from tip-over.
Unplug this apparatus during lightning storms or when unused for long periods of time.
When a cart is used, use caution when moving the cart/apparatus combination to
avoid injury from tip-over.
Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been
damaged in any way, such as powersupply cord or plug is damaged, liquid has been spilled or objects
have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate
normally, or has been dropped.
Apparatus shall not be exposed to dripping or splashing and no objects filled with liquids, such
as vases, shall be placed on the apparatus
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important safety instructions
WARNING
To prevent injury, this apparatus must be securely attached to the floor/wall in accordance with the
installation instructions.

6_ important safety instructions
DETAILED WARNINGS AND CAUTIONS
Avoid operating the camera for long durations under high temperatures and in high humidity. Excessive
heat can shorten the lifespan of the camera components.
Do not install or place the camera near any heat sources.
Subjecting the dome cover to physical shock may damage the camera and cause water leakage into it.
Do not place the camera facing direct sunlight or other intense light sources. Strong lights such as
spotlights can cause distortions—blooming and smear—as well as discolorations on the screen by
heating up the color filter of the camera. They also may cause internal reflections of the camera, leading
to operational malfunctions.
Do not drop the camera or subject it to physical shock or vibration; this can cause serious damage to the
camera.
When installing the camera near a power line, make sure to keep at least 1 meter distance from the
power line, or earth an additional metal pipe to separate the camera from the power source.
Install this camera on the ceiling. Installing it on the ground or a unleveled location may cause product
malfunctions and shorten its lifespan.
Avoid installing and operating the camera in the following places.
Places whose temperature exceed the camera’s recommended range.
(Indoor : -10º ~ 55º, Environmental : -50º ~ 55º)
Places where drastic temperature changes occur: e.g. Near an air conditioner.
Places that are exposed to steam, oil, and inflammable substances: e.g. Inside a kitchen.
Places that are exposed to radioactivity, X-rays, strong electric waves, and electro-magnetic waves.
Places that are exposed to outdoor air contaminants: e.g. Dust and car exhaust.
Places in high humidity.
Places that are exposed to corrosive gas: e.g. Next to the sea.
Smeared and dusty dome covers decrease the picture and video quality. Clean the dome cover and
camera lens on a regular basis.
Remove the plastic wrap on the dome cover only after the camera installation is complete.
This camera is not equipped with a power switch. Plug in the camera only after the installation is
complete.
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CAUTION
These servicing instructions are for use by qualified service personnel only. To reduce the risk of electric
shock, do not perform any servicing other than that contained in the operating instructions unless you are
qualified to do so.

English - 7
●IMPORTANT SAFETY INSTRUCTIONS
CAUTIONS FOR OPERATING TEMPERATURE (FOR ENVIRONMENTAL MODELS)
The camera cannot operate properly at temperatures lower than -50°.
If the product is kept at a low temperature, it may take a max of 2 hours to warm up for normal
operation.
If the camera was turned on after being left at temperatures lower than -50° for a long duration:
If the internal temperature is lower than -20°, the camera does not transmit video signals and
displays a black screen along with the "Wait to warm up(xx Left)" message, instead of operating
properly.
If the internal temperature is higher than -20° and lower than -10°, the "Wait to warm up(xx Left)"
message disappears as the camera resets itself and enters the operation mode.
However, only manual P/T operation is in effect while the Sequence and Turbo commands are
limited in use.
If the internal temperature is higher than -10°, the camera activates all Sequence and Turbo
commands.
The speed of the horizontal/vertical rotation will be deteriorated than normal at below -10 degrees for
the indoor model, and at below -40 degrees for the environmental model.
If the heater malfunctions, a message appears as follows.
"Please Check Heater System"
If this message appears, turn off the camera and call where you bought.
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Samsung Techwin cares for the environment at all product manufacturing stages to
preserve the environment, and is taking a number of steps to provide customers with
more environment-friendly products.The Eco mark represents Samsung Techwin’s
will to create environment-friendly products, and indicates that the product satisfies
the EU RoHS Directive.

8_ contents
contents
INTRODUCTION
9
9Features
11 What’s included
12
Component Names and Functions (Indoor Model)
13 Component Names and Functions
(Environmental Model)
CONNECTION &
INSTALLATION
14
14 Camera Wiring Interface Board
15 Camera and Appliances Wiring Diagram
17 How to Set Up Protocols and ID DIP Switches
18 Communication Protocol DIP Switch
Settings (SW2)
21 Camera ID DIP Switch Settings (SW1)
29 Preparing Adapter and Cables
30 Product Configurations
31 Preparing & Installing Camera Bracket
32 Optional Accessories for Installation
35
On-Ceiling Mount Type Installation Example
38 Example of installing an Environmental model
SETUP
42
42 Interface Symbols
43 Using and setting the menus
44 OSD Menu Chart
45 Camera Setup
55 Sequence Setting
67 P/T Setting
75 OSD Setting
76 Alarm Setting
79 Initialize
80 Password setting
80 Status
TROUBLESHOOTING
81
81 Troubleshooting
PRODUCT SPECIFICATIONS
85
85 Product Specifications (SCP-2XX1 Series)
87 Product Specifications (SCP-3371 Series)
89 Dimensions

English - 9
●INTRODUCTION
FEATURES
A/F 37x/27x Optical Zoom
The built-in 37x / 27x optical zoom lens with auto-focus is combined with a 16x digital zoom,
providing a maximum of 592/432 zoom.
Versatile protocols and coaxial communication
RS-422/485, Coaxial communication methods are supported.
RS-422/485 (10 species) : Auto Detected, SAMSUNG-T, SAMSUNG-E, Pelco (D/P), Panasonic, Vicon,
Honeywell, AD, GE, BOSCH
Coaxial Communications : Pelco Coaxitron (Camera ID DIP switches (SW1) are all positioned to OFF)
Wide Range Auto Security Functions
Multiple Preset Function Saving : Up to 12 camera image properities can be saved individually to provide
high quality pictures.
Image Holding : When moving in a group tour, the screen appears in a still image until the movement is
complete, thus reducing the optical fatigue of the observer.
PTZ Trace : Patterns operated with the joystick can be saved and replayed by users.
Swing : Using the Swing function commands the camera to move between 2 selected locations, monitoring
the route.
Group Search : Maximum 128 Preset positions are toured in order.
Tour Search : Maximum 6 Group Search functions are toured in order.
Digital Flip
The Digital Flip function is useful to monitor moving objects or people passing directly under the
camera. When an object or a person passes directly under the camera, its tilt motor follows the
object or person over 90 degrees to the other side of the tilt area without panning. The screen
inversion starts to occur at 90 degrees or higher is digitally adjusted.
Smart P/T
The Smart P/T function automatically adjusts the control speed of the Pan and Tilt functions
according to the current zoom ratio. It is useful to adjust the functions manually for detailed controls
when monitoring at high zoom ratios.
Day & Night
With its daytime & nighttime switch and Sens-Up functions based on the ICR (Infrared Cut filter
Removal) method, the camera provides high quality pictures regardless of whether it is day or night.
Sens-Up increases the CCD sensitivity by electrically extending the camera’s exposure time.
Day & Night enables you to select between color and B/W modes depending on the lighting conditions.
Highly durable built-in housing
This IP66-rated built-in housing is easy to install, and protects the product from a full range of harsh
outside conditions. The high performance built-in fan/heater enables the product to operate under
extreme temperatures between -50° ~ 55° .
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introduction

10_ introduction
introduction
Preset Position Saving and Loading
Up to 255 preset positions can be set. Using this function saves and brings up the camera feed of
a selected monitoring location.
Camera Backup
This is to back up the camera’s sequence information and presets. This is useful when the camera
or its install base are damaged or malfunctions occur.
Area Masking
If a monitoring location includes a highly private area, the area can be selectively masked on the
screen.
Model Specifications
SCP-XXX1H
Environmental Model
Zoom Factor
37: 37 Zoom Lens / 27: 27 Zoom Lens
DSP Chip
2: W-V DSP/3:SV-V DSP
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English - 11
●INTRODUCTION
WHAT’S INCLUDED
Check if the following items are included in the product package.
Appearance Item Name Quantity Description Applicable
Model
Main Body
1 - Indoor Model
1-
Environmental
Model
CD Manual (Optional) 1 Multilingual User Manual
All
User Manual 1 English User Manual
Fixing Screw 4 If mounting the install base on the
ceiling
Indoor Model
Installation Template 1
If determining the installation
point before mounting the install
base on the ceiling
Insulation Sheet 1
In the case of installing the
camera at highly humid place
Hexagon screw 3 Used for attaching the installation
base to the camera
Environmental
Model
L Wrench 1
Used for fixing the installation
base after attaching it to the
camera
For classification of the indoor and environmental models, refer to page 10.
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12_ introduction
introduction
COMPONENT NAMES AND FUNCTIONS (INDOOR MODEL)
Front Back
❶
Unlock Button
➋ SW1: ID DIP Switch
➌
SW2: Communication DIP Switch
ÚFor the DIP switch settings, please refer to the
“Installing Your Camera” on Page 17~21.
Install base
➊
0/
0/
➌
➋

English - 13
●INTRODUCTION
COMPONENT NAMES AND FUNCTIONS(ENVIRONMENTAL MODEL)
Front Back
Install base
➊ Safety Wire Holder
➋ SW2: Communication DIP Switch
➌ SW1: ID DIP Switch
ÚFor the DIP switch settings, please refer to the
“Installing Your Camera” on Page 17~21.
➋➌
➊

14_ connection & installation
CAMERA WIRING INTERFACE BOARD
For the camera wiring, please refer to the picture below.
(When using coaxial communication, a separate control signal connection is not required.)
• RS485 Communications
• RS422 Communications
Camera
Camera
RX+
RX-
RX+
RX-
TX+
TX-
TXD+
TXD-
TXD+
TXD-
RXD+
RXD-
Controller
or DVR
Controller
or DVR
Control Signal Connection
The max capacity of the Alarm OUT/AUX OUT ports are 30VDC/2A, 125VAC/0.5A, and 250VAC/0.25A, respectively.
Connecting the power connector and GND incorrectly to the NC/NO and COM ports may cause a short circuit and fire,
damaging the camera.
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connection & installation
IN8
IN7
IN6
IN5
GND
RX RX
3.COM 3.NO
FG
2.COM
2.NO
2.NC
IN4
Communications and Alarm/AUX
Refer to the below Control
Signal Connection chart
Power Supply
AC24V 2.5A
Alarm/AUX
Alarm/
AUX Output 1
Alarm Input
1~4
Power Input
Alarm/
AUX
Output 3 Ground
Alarm
Input
5~8
Alarm/
AUX Output 2
ÚAfter connecting the power cable by
separating the power connector from the
terminal, make the connection between
terminal and connector by using a bolt.

English - 15
●CONNECTION & INSTALLATION
CAMERA AND APPLIANCES WIRING DIAGRAM
Connecting with Samsung Techwin’s “Stand Alone DVR”
RS-485 :
y
RS-422 :
y
Camera
Camera
RX+
RX-
RX+
RX-
TX+
TX-
T(TXD)+
T(TXD)-
T(TXD)+
T(TXD)-
R(RXD)+
R(TXD)-
Stand Alone DVR
Stand Alone DVR
Connecting with the Samsung Techwin Controller SPC-6000
RS-485 :
y
RS-422 :
y
Camera
Camera
RX+
RX-
TX+
TX-
RX+
RX-
<Controller>
TX RX TX RX
+- +- +- + -
G
TXD+
TXD-
RXD+
RXD-
TXD+
TXD-
MENU
SEARCH
MUL
TI
REC
MENU
PRESET
GROUP
TRACK
CAM
12345
67890
MON
CLOSEOPEN
NEARFAR
WIDETELE
PTZDVRMTXSETUP
ESC
FUNCENTER
TX RX TX RX
+- +- +- + -
G

16_ connection & installation
connection & installation
To connect to Samsung PC DVR
RS-485 :
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Camera
RX+
RX-


PC DVR

English - 17
●CONNECTION & INSTALLATION
HOW TO SET UP PROTOCOLS AND ID DIP SWITCHES
You can control various settings of the camera system using the Communication and ID DIP switches.
Before installing the product, please set up the DIP switches according to the installation environment.
Remove the install base from the camera body and place the part to be headed to the lower end as
shown in the figure.
Set the switches according to your installation environment. For more detailed setup information, please refer
to the chart on the next page.
The camera may malfunction if the switches are not fully turned On/Off; please double check the switches
before finishing setup.
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Communication Protocol
DIP Switch(SW2)
Camera ID DIP Switch(SW1)

18_ connection & installation
connection & installation
COMMUNICATION PROTOCOL DIP SWITCH SETTINGS (SW2)
ON ON
OFF
SW2
SW2 Pin No. Purpose
1 ~ 4 Protocol Settings
5~6 Baud Rate Settings
7 Transfer Method (RS-485/422) Settings
8 Response Mode Settings
9~10 Backup Mode Settings
11~12 Termination Settings
Protocol Settings
Select a communication protocol for the camera.
No Protocol SW2-#1 SW2-#2 SW2-#3 SW2-#4
1 Auto Detected OFF OFF OFF OFF
2 Samsung-T OFF OFF OFF ON
3 Samsung-E OFF OFF ON OFF
4 Pelco-D OFF OFF ON ON
5 Pelco-P OFF ON OFF OFF
6 Panasonic OFF ON OFF ON
7 Vicon OFF ON ON OFF
8 Honeywell OFF ON ON ON
9 AD ON OFF OFF OFF
10 GE ON OFF OFF ON
11 Bosch ON OFF ON OFF

English - 19
●CONNECTION & INSTALLATION
Baud Rate Settings
Select the transfer speed of a selected communication protocol.
No Baud Rate (BPS) SW2-#5 SW2-#6
1 2,400 ON ON
2 4,800 ON OFF
3 9,600 OFF OFF
4 19,200 OFF ON
Communication Method Settings
Select a communication method for the camera.
Function ON OFF
SW2- #7 Transfer Mode Switch RS-422 (4Wire) RS-485 (2Wire)
Communication Response Settings
Select a communication response method for the camera and controller: Response or No Response.
Function ON OFF
SW2- #8 Response Mode Switch Response No Response
Termination Settings
To prevent the attenuation of communication signals between the camera and controller, the items at
the end of line must be set up with the termination settings.
Camera Input Position SW2- #11 SW2- #12
Termination of Longest Path (RS-422) ON ON
Termination of Longest Path (RS-485) ON OFF
On the Path OFF OFF
Example of terminal setting
If using RS-422, SW2-#11: ON /SW2-#12: ON for camera 16
If using RS-485, SW2-#11: ON / SW2-#12: OFF for camera 16
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20_ connection & installation
connection & installation
Camera Backup Settings
These settings are useful when the camera or its install base are damaged or malfunctions occur.
When replacing the camera or its install base, you can transfer existing presets and sequence
information to the replacement using these settings.
Backup Function SW2- #9 SW2- #10
Backup(IBD) OFF OFF
Backup(DIB) ON OFF
Backup Disable - ON
Backup(IBD) : Enables transferring the current camera's sequence information to a new camera.
Backup(DIB) : Enables transferring the current camera's sequence information to a new install base.
IB: Install base, D: Dome Camera
■
[Current Time] is not backed up from install base to camera.
This model is shipped from the factory with all the communication dip switches (SW2) set to OFF, and the default values
are shaded as shown in the setting table.
If you want to use a third-party controller for controlling the camera, contact us at the call center or visit our website for
details.
AD Protocol Control Method
Input Camera OSD: 3+Auxiliary On
Output Camera OSD: 3+Auxiliary Off
Enter: IRIS Open
ESC: IRIS Close
For more information about the protocols, refer to our official website.
http://www.samsungtechwin.com/
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