Samsung SRN-1000 User manual

NETWORK VIDEO RECORDER
User Manual SRN-1000

Copyright
©2014Samsung Techwin Co., Ltd. All rights reserved.
Trademark
is the registered logo of Samsung Techwin Co., Ltd.
The name of this product is the registered trademark of Samsung Techwin Co., Ltd.
Other trademarks mentioned in this manual are the registered trademark of their respective company.
Restriction
Samsung Techwin Co., Ltd shall reserve the copyright of this document. Under no circumstances, this document shall be reproduced,
distributed or changed, partially or wholly, without formal authorization of Samsung Techwin.
Disclaimer
Samsung Techwin makes the best to verify the integrity and correctness of the contents in this document, but no formal guarantee shall be
provided. Use of this document and the subsequent results shall be entirely on the user’s own responsibility. Samsung Techwin reserves the
right to change the contents of this document without prior notice.
Design and specifications are subject to change without prior notice.
The initial administrator ID is “admin” and the password should be set when logging in for the first time.
Set password for your wireless network if you use the product with a wireless router. Being not protected with password or
using the default wireless router password may expose your video data to potential threat.
Please change your password every three months to safely protect personal information and to prevent the damage of the
information theft.
Please, take note that it’s a user’s responsibility for the security and any other problems caused by mismanaging a password.
Network Video Recorder
User Manual

English _3
● OVERVIEW
● 
IMPORTANT SAFETY INSTRUCTIONS
Read these operating instructions carefully before using the unit.
Follow all the safety instructions listed below.
Keep these operating instructions handy for future reference.
1) Read these instructions.
2) Keep these instructions.
3) Heed all warnings.
4) Follow all instructions.
5) Do not use this apparatus near water.
6) Clean only with dry cloth.
7) Do not block any ventilation openings, Install in accordance with the manufacturer's instructions.
8) Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including
amplifiers) that produce heat.
9) Do not defeat the safety purpose of the polarized or grounding- type plug. A polarized plug has two blades
with one wider than the other. A grounding type plug has two blades and a third grounding prong. The
wide blade or the third prong are provided for your safety. if the provided plug does not fit into your outlet,
consult an electrician for replacement of the obsolete outlet.
10) Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles,
and the point where they exit from the apparatus.
11) Only use attachments/accessories specified by the manufacturer.
12) Use only with the cart, stand, tripod, bracket, or table specified by the manufacturer,
or sold with the apparatus. When a cart is used, use caution when moving the cart/
apparatus combination to avoid injury from tip-over.
13) Unplug this apparatus during lightning storms or when unused for long periods of
time.
14) Refer all servicing to qualified service personnel. Servicing is required when the
apparatus has been damaged in any way, such as power-supply cord or plug is
damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been
exposed to rain or moisture, does not operate normally, or has been dropped.
Standards Approvals
M
`This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the
FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is
operated in a commercial environment.
This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with
the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential
area is likely to cause harmful interference in which case the user will be required to correct the interference at his own
expense.
overview

4_ overview
overview
BEFORE START
This manual provides operational information necessary for using the product and contains a description about each
component part and its function as well as menu or network settings.
You have to keep in mind the following notices :
•SAMSUNG retains the copyright on this manual.
•This manual cannot be copied without SAMSUNG's prior written approval.
•We are not liable for any or all losses to the product incurred by your use of non-standard product or violation of
instructions mentioned in this manual.
•Prior to opening the case, please consult a qualified technician first. Whenever this is needed power must be
removed from the unit.
•Before installing additional HDD or connecting the SATA device to this product, check if it is compatible with the
product.
Warning
Battery
It is essential that when changing the battery in the unit, the replacement battery must be of the same type
otherwise there may be a possibility of an explosion.
The following are the specifications of the battery you are using now.
•Normal voltage : 3V
•Normal capacity : 170mAh
•Continuous standard load : 0.2mA
•Operating temperature : -20°C ~ +85°C
(-4°F ~ +185°F)
Caution
•Connect the power cord into a grounded outlet.
•The Mains plug is used as a disconnect device and shall stay readily operable at any time.
•Batteries shall not be exposed to excessive heat such as sunshine, fire or the like.
•Risk of Explosion if Battery is replaced by an Incorrect Type. Dispose of Used Batteries According to the
Instructions.
Only used at altitude not exceeding 2000m.
CALIFORNIA USA ONLY
This Perchlorate warning applies only to primary CR (Manganese Dioxide)
Lithium coin cells in the product sold or distributed ONLY in California USA.
"Perchlorate Material - special handling may apply,
See www.dtsc.ca.gov/hazardouswaste/perchlorate."

English _5
● OVERVIEW
● 
System Shutdown
Turning off the power while the product is in operation, or undertaking improper actions may cause damage or
malfunction to the hard drive or the product.
For safe powering off, click <Shutdown> button on top right corner of the Web Viewer and confirm on
prompted popup by clicking <OK>, and then disconnect the power cable.
You may want to install a UPS system for safe operation in order to prevent damage caused by an unexpected
power stoppage. (Any questions concerning UPS, consult your UPS retailer.)
J `If powered off abnormally, restarting may take more time for restoring data from hard disk drive for proper operation.
Operating Temperature
The guaranteed operating temperature range of this product is 0°C ~ 40°C (32°F ~ 104°F).
This product may not work properly if you run right after a long period of storage at a temperature below the
guaranteed one.
Prior to using a device that has been stored for a long period in low temperatures, allow the product to stand at
room temperature for a period.
Note that the internal HDD may not operate properly at a lower temperature below 0°C. Carefully keep the
temperature appropriately.
Ethernet Port
This equipment is in door use and all the communication wirings are limited to inside of the building.
Security Precautions
The initial administrator ID is “admin” and the password should be set when logging in for the first time.
Set password for your wireless network if you use the product with a wireless router. Being not protected with
password or using the default wireless router password may expose your video data to potential threat.
Please change your password every three months to safely protect personal information and to prevent the
damage of the information theft.
Please, take note that it’s a user’s responsibility for the security and any other problems caused by
mismanaging a password.

6_ overview
overview
CONTENTS
OVERVIEW
3
3Important Safety Instructions
4Before Start
6Contents
8Features
10 Part Names and Functions (Front)
11 Part Names and Functions (Rear)
INSTALLATION
12
12 Checking the installation environment
13 Rack Installation
13 HDD Addition
CONNECTING WITH OTHER DEVICE
16
16 Connecting to an external device
18 Connecting the Network
20 Networking with IP Installer
24 Port Range Forward (Port Mapping) Setup
24 Connecting to the NVR From a Shared Local
PC Using IP Installer
24 Connecting to the NVR From a Remote PC Via
the Internet
STARTING WEB VIEWER
25
25 What is Web Viewer?
26 Starting the System
27 Connecting Web Viewer
LIVE VIEWER
32
32 Live Viewer
34 Live Screen Configuration
42 Controlling a Connected Network Camera

English _7
● OVERVIEW
● 
SEARCH VIEWER
46
46 Search Viewer
MENU SETUP
50
50 Settings
51 System Setup
60 Setting the Device
75 Setting the Recording
79 Setting the Event
82 Network Configuration
APPENDIX
93
93 Product Specification
96 Product Overview
97 Default Setting
100 Troubleshooting
103 Open Source License Notification on the
Product

8_ overview
overview
FEATURES
The product records video and audio from network cameras to a hard disk, and enables playback from the hard disk.
It also provides remote monitoring environment for video and audio over the network using a remote computer.
•VGA, 4CIF, record in a max of 2592x1944 (5M pixel) supported
•Record and play video
•Record and play audio
•Supports ONVIF standard and RTP / RTSP protocols
•Display the HDD operation status by HDD SMART
•HDD overwrite enabled
•Mass-storage HDD supported using eSATA
•Various Recording Modes (Normal, Event, Scheduled Recording)
•Alarm Input / Output
•Supports live monitoring of the network camera in sync with PC

English _9
● OVERVIEW
● 
Package Contents
Please unwrap the product, and place the product on a flat place or in the place to be installed.
Please check the following contents are included in addition to the main unit.
REC HDD ALARM NETWORK POWER
NVR Power Cable Network Viewer Software /
User Manual and Installation Software CD
User Manual or Quick Manual SATA Cable Additional SATA power cable
Bracket Rack Bracket Fixing Screw HDD Fixing Screw
Terminal Block
M
`For a model with no built-in HDD, one SATA cable and 3 screws for fixing the HDD will be added by default.

10_ overview
overview
PART NAMES AND FUNCTIONS (FRONT)
Part Names Functions
a
LED Indicator
REC : Lights on when recording is in progress.
HDD : Displays the normal access to HDD.
LED turns on when accessing the hard disk.
ALARM : Lights on when an event occurs.
NETWORK : Displays both network connection and data transfer status.
POWER : Displays the power ON/OFF status.
b
Power Used to turn the product ON.
M
`When powering on and booting up the product, you can check the status according to the [REC] and [ALARM] indicators.
(page 26)
REC HDD ALARM NETWORK POWER
ab

English _11
● OVERVIEW
● 
PART NAMES AND FUNCTIONS (REAR)
Part Names Functions
a
Ground Port to connect a separate earth-grounding cable.
`Add a separate earth-grounding cable to use your product safely.
b
eSATA 1/2 Ports used for external storage device connections.
c
NETWORK 1/2 NETWORK connector port.
d
ALARM
- ALARM IN : Alarm input ports.
- ALARM RESET : Alarm Reset port
- ALARM OUT : Alarm output ports.
e
Power Power connection port.
M
`[CONSOLE] is designed for the service repair purpose only.
NOT
USE
ALARM
RESET
ALARM OUT
NO NO
COMCOM
1 2 3 4
1 2 3 4 5 6 7 8 9
10 11 12 13 14 15 16
COM COM
NC NONO
GALARM IN
G G G G
c d e
b
a

12_ installation
installation
Please take note of the followings before using this product.
•Do not use the product outdoor.
•Do not spill water or liquid in the connection part of the product.
•Do not impose the system to excessive shock or force.
•Do not pull out the power plug forcefully.
•Do not disassemble the product on your own.
•Do not exceed the rated input/output range.
•Use a certified power cord only.
•For the product with an input ground, use a grounded power plug.
CHECKING THE INSTALLATION ENVIRONMENT
This product is a top-notch security device that is equipped
with a high-capacity HDD and other key circuit boards.
Note that an excessive internal temperature of the product may
cause a system failure or a shortened product life (see the right
figure). Keep in mind the following instructions before installing
the product.
When mounting the product on a rack, comply with the following instructions.
1. Please ensure that the rack inside is not sealed.
2. Please ensure the air is circulated through the inlet/outlet as shown in the picture.
3. If you pile up the prudcts or other rack-mount devices as shown in figure 2, secure room for
ventilation or install a vent.
4. For natural air convection, place the inlet at the bottom of the rack and the outlet on top.
5. It is strongly recommended that a fan motor is installed at the inlet and the outlet for air
circulation. (Please fit a filter at the inlet to screen dust or foreign substances.)
6. Please maintain the temperature inside the rack or surrounding areas between 0°C ~ 40°C
(32°F ~ 104°F) as shown in the figure 1.
Rack Mount Instructions - The following or similar rack-mount instructions are included
with the installation instructions :
A) Elevated Operating Ambient - If installed in a closed or multi-unit rack assembly, the
operating ambient temperature of the rack environment may be greater than room
ambient. Therefore, consideration should be given to installing the equipment in an
environment compatible with the maximum ambient temperature (Tma) specified by the
manufacturer.
B) Reduced Air Flow - Installation of the equipment in a rack should be such that the amount of air flow required
for safe operation of the equipment is not compromised.
C) Mechanical Loading - Mounting of the equipment in the rack should be such that a hazardous condition is
not achieved due to uneven mechanical loading.
D) Circuit Overloading - Consideration should be given to the connection of the equipment to the supply circuit
and the effect that overloading of the circuits might have on overcurrent protection and supply wiring.
Appropriate consideration of equipment nameplate ratings should be used when addressing this concern.
E) Reliable Earthing - Reliable earthing of rack-mounted equipment should be maintained. Particular attention should
be given to supply connections other than direct connections to the branch circuit (e.g. use of power strips).
One Year: 24HR X 365 DAY =8,760 HR
Temperature
Unit: ºC
Life (Unit: HOURS)
[Figure 1]
[Figure 2]

English _13
● INSTALLATION
RACK INSTALLATION
Install the Bracket-Rack as shown in the figure, and then fasten the
screws on both sides (2 screws on each side).
`Fix the screws not to be loosened by vibrations.
HDD ADDITION
Make sure to unplug the power cord from the wall outlet to prevent possible electric shock, injury or product damage.
Please consult your provider for further information on HDD installation since improper installation or settings may
damage the product.
`Number of HDDs supported : Up to 8
`Make sure to unplug the power cord from the wall outlet before proceeding with the installation.
`HDD-equipped model is installed with one HDD when shipped.
J `Cautions for data loss (HDD care)
Please pay attention so that the data inside the HDD is not damaged.
Before adding a HDD, please check the compatibility with this product.
HDD is vulnerable to malfunction due to its sensitive nature especially against shock when operating. Please ensure that the
HDD is free from such shock.
We are not liable for any damage to the HDD incurred by user's carelessness or miss use.
`Cases might cause damage to HDD or recorded data
To minimize the risk of data loss from a damaged HDD, please backup data as often as possible.
If exposed to shock when disassembling or installing, data stored in the hard disk may be damaged.
A sudden power failure or turning off the product while in HDD operation may damage the hard disk drive.
HDD or files stored inside may be damaged if the main body is moved or impacted during the HDD operation.
Cautions when installing a HDD
1. When adding a HDD, ensure that the cable does not get caught or the insulation does not come off.
2. Pay attention so as not to lose the disassembly screws or accessories.
`If the screws or accessories are not put together correctly, the product may breakdown or not operate properly.
3. Please check the HDD compatibility before adding a HDD.
`Please contact your nearest dealer to obtain the list of compatible devices.

14_ installation
installation
1. First, loosen the screws on both sides and remove
the cover.
2. Loosen the screws (x4) in the left/right and upper
sides and remove the upper brackets.
3. Install HDDs (x4) on the lower bracket and fix them
with screws.
4.
Install HDDs (x4) on the upper bracket and fix them
with screws.
Upper
Bracket
Lower Bracket
Cover
Upper
Bracket
Lower
Bracket

English _15
● INSTALLATION
5. When the installation of additional HDDs is done,
insert the lower and upper brackets into the NVR and
fix them with the provided screws.
6. When adding a HDD is completed, plug the power
cable and connect the SATA cable (for transferring the
HDD signal) to the connector
7
8
~
7
8
of the main
board.
`Note that the order the HDD data cable is connected will not
affect the operation. The only consideration is the length of
each cable.
7. Check if the connectors are properly connected and
there is no problem with wiring, and close the cover
and fix it with screws.
Cover
7
8

16_ connecting with other device
connecting with other device
CONNECTING TO AN EXTERNAL DEVICE
J `Unrated or improper power source may cause damage to the system. Ensure that you use only the rated power source
before pressing the POWER button.
Connecting External eSATA HDD
External eSATA ports are provided on the rear panel by factory default.
If connected to the system, the external eSATA HDD can be recognized and configured in "Setup > Device >
Storage Device".
J `Use a cable shorter than 1m for the external eSATA HDD connections.
`The power for an external eSATA storage will be supplied separately.
`Unexpected disconnection to a device in use which is connected via eSATA may restart the system. Check whether the
device is in use before disconnecting it.
NOT
USE
ALARM
RESET
ALARM OUT
NO NO
COMCOM
1 2 3 4
1 2 3 4 5 6 7 8 9
10 11 12 13 14 15 16
COM COM
NC NONO
GALARM IN
GGGG
Power
eSATA HDD
Sensors
Alarm

English _17
● CONNECTING WITH OTHER DEVICE
Connecting the Alarm Input/Output
The Alarm In/Out port at the back is composed of the following.
•ALARM IN 1 ~ 16 : Alarm Input Port
•ALARM RESET : On receiving an Alarm Reset signal, the system cancels the current Alarm Input and
resumes sensing.
•ALARM OUT 1 ~ 4 : Alarm Output Port
ALARM OUT
(30VDC 2A,
125VAC 0.5A MAX)
ALARM IN
(5mA sink)
ALARM IN
(5mA sink)

18_ connecting with other device
connecting with other device
CONNECTING THE NETWORK
M
`For more information about network connection, refer to "Network Configuration". (Page 82)
Network connection via Ethernet (10/100/1000BaseT)
Network connection via router
NOT
USE
ALARM
RESET
ALARM OUT
NO NO
COMCOM
1 2 3 4
1 2 3 4 5 6 7 8 9
10 11 12 13 14 15 16
COM COM
NC NONO
GALARM IN
GGGG
Windows
Network Viewer
Switch
Network
Camera
Switch
Network
Camera
NOT
USE
ALARM
RESET
ALARM OUT
NO NO
COMCOM
1 2 3 4
1 2 3 4 5 6 7 8 9
10 11 12 13 14 15 16
COM COM
NC NONO
GALARM IN
GGGG
Brodband router xDSL or Cable
Modem
xDSL or Cable
Modem
Windows
Network Viewer
DDNS Server
(Data Center)
Switch
Network
Camera
Network
Camera
NETWORK

English _19
● CONNECTING WITH OTHER DEVICE
Connecting to network through PPPoE
Connecting the network camera
M
`You can connect the camera or network viewer to either [NETWORK1] or [NETWORK2] to your preference.
`Use a Giga-bit switch for network connection switch.
NOT
USE
ALARM
RESET
ALARM OUT
NO NO
COMCOM
1 2 3 4
1 2 3 4 5 6 7 8 9
10 11 12 13 14 15 16
COM COM
NC NONO
GALARM IN
GGGG
Switch
Network Camera
ex) IP : 192.168.1.10
ex) IP : 192.168.2.100 ex) IP : 192.168.1.100
Network Camera
ex) IP : 192.168.2.20
Switch
Network Camera
ex) IP : 192.168.1.20
Network Camera
ex) IP : 192.168.2.10
NOT
USE
ALARM
RESET
ALARM OUT
NO NO
COMCOM
1 2 3 4
1 2 3 4 5 6 7 8 9
10 11 12 13 14 15 16
COM COM
NC NONO
GALARM IN
GGGG
Windows
Network Viewer
NETWORK
ADSL MODEM
Switch
Switch
Network
Camera Network
Camera
Phone(PPPoE)
Line

20_ connecting with other device
connecting with other device
NETWORKING WITH IP INSTALLER
Use provided IP Installer application program to search devices on the network and manually change the network
settings of the searched device.
Buttons used in IP Installer
Item Description
a
Device Type Select a device type to search.
b
Device Name
Model name of the connected device.
Click the column to sort the list by model name.
However, search will be stopped if clicked during the search.
c
Alias Shows the NVR name specified by the Device Name in the <System Manage>.
d
Mode Displays either <Static>, <Dynamic> or <PPPoE> for the current network connection status.
e
MAC Address
MAC Address for the connected device.
Click the column to sort the list by MAC Address.
However, search will be stopped if clicked during the search.
f
IP Address
IP address of selected device.
Click the column to sort the list by IP address.
However, search will be stopped if clicked during the search.
a
b
c
i
d
j
e
k
f
l
g
m
h
n