Samsung SNR-6400 User manual

Network Video Recorder
User Manual SNR-6400/3200
무제-1.indd 4 2010-05-04 오후 9:02:14

User’s Manual
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Preface
Thank you for choosing a Samsung Network Video Recorder (Disk Player) product.
This instruction manual provides detailed information and instructions for the SNR-6400 and
SNR-3200 network DVR products. Please read this manual and any supplementary
document(s) thoroughly before attempting to install and/or operate the product.
The contents of this manual, and the software and hardware explained herein, are protected by
copyright law. All copy, reprint and translation to other languages of a part of or all of the
contents of this instruction manual without permission of Samsung Techwin Co., Ltd. are
expressly prohibited except for fair use within the scope of copyright law.
The specifications of the product may change without prior notice for product improvement.
Product Warranty and Limited Liability
The manufacturer of this product is not responsible for the sale of the product, nor does the
manufacturer delegate such responsibility to a third party. The product warranty does not
extend to any accident, neglect, alteration, or misuse of the product. Furthermore, this
warranty does not cover any components or parts that are not supplied by the manufacturer of
this product.
The product warranty period is for three years from the purchase date. However, the warranty
does not cover any of the following problems, and a nominal service fee will be charged if:
zProduct has been improperly used or handled by user.
zProduct has been disassembled and/or altered by user.
zProduct has been damaged by connecting a power supply with improper specifications.
zProduct has been damaged due to an "Act of God" (fire, flood, tsunami, natural disaster,
etc.)
zTo replace expendable components: HDD, Fan, etc.
(The warranty for the HDD and Fan is valid for one year from the purchase date.)
This warranty covers only the product supplied with the warranty.
After the warranty period (three years) has expired, a service fee will be charged for any
inspection and/or repair for the product. During the warranty period, a service fee will be
charged for repair and/or inspection for the product for any problems that are not covered by
the warranty.

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This product is not an anti-theft or fire-prevention device; the manufacturer is not
responsible for any damage to property or personnel that may occur during its use.
This product must be installed by skilled and experienced personnel; self-installation by the
user is prohibited. Self-installation by the user may result in fire, electrocution, and/or product
malfunctions. Please contact your local dealer for assistance with the installation of the product.
The contents of this manual may change in order to accommodate upgrades in firmware
and/or software. Also, the specifications and/or design of this product may change without prior
notice for product improvement.

User’s Manual
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Table of Contents
Preface.............................................................................................1
Product Warranty and Limited Liability ..........................................................................1
Table of Contents............................................................................ 3
Chapter 1. Overview....................................................................... 7
1.1. Safety Precautions .........................................................................................7
1.2. Product Contents..........................................................................................10
Chapter 2. Part Names ................................................................. 11
2.1. Front Panel.................................................................................................... 11
2.2. Back Panel.....................................................................................................13
2.3. Default Settings ............................................................................................14
2.3.1. Monitoring Page.................................................................................................14
2.3.2. Playback Page...................................................................................................14
2.3.3. Config Page.......................................................................................................15
2.3.4. System Page......................................................................................................18
Chapter 3. Installation .................................................................. 19
3.1. Installing and Connecting Product .............................................................19
3.1.1. Supplying Power and Operating the Product ....................................................19
3.1.2. Configuring the Network ....................................................................................19
3.1.3. Internal HDD......................................................................................................20
3.1.4. External HDD.....................................................................................................23
3.1.5. Sensor................................................................................................................24
3.1.6. Relays................................................................................................................25
3.1.7. USB....................................................................................................................26
3.2. Connecting to the Website...........................................................................26
3.2.1. Connecting Cable ..............................................................................................26
3.2.2. Adding an IP Address.........................................................................................26
3.2.3. Connecting and Changing Settings...................................................................28
Chapter 4. Operation.................................................................... 31
4.1. System Requirements..................................................................................31

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4.2. Compatible Web Browsers ..........................................................................31
4.3. Login..............................................................................................................32
4.4. Monitoring.....................................................................................................33
4.4.1. Splitting Screen and Changing Channels..........................................................33
4.4.2. Video Control .....................................................................................................34
4.4.3. PTZ Control........................................................................................................34
4.4.4. OSD Control.......................................................................................................35
4.5. Playback........................................................................................................36
4.5.1. Time Search.......................................................................................................36
4.5.2. Event Search .....................................................................................................38
4.6. Config ............................................................................................................41
4.6.1. Status.................................................................................................................42
4.6.2. Record Setup.....................................................................................................43
4.6.3. Event Setup .......................................................................................................44
4.6.4. Camera Setup....................................................................................................47
4.6.5. HDD Setup.........................................................................................................51
4.6.6. Network Setup ...................................................................................................56
4.6.7. Time Setup.........................................................................................................61
4.7. System...........................................................................................................63
4.7.1. Upgrade .............................................................................................................64
4.7.2. System Log........................................................................................................66
4.7.3. User Setup.........................................................................................................69
4.7.4. Backup...............................................................................................................70
Chapter 5. LCD Setup...................................................................75
5.1. System...........................................................................................................76
5.1.1. Checking Firmware Version...............................................................................76
5.1.2. Turning On/Off Beep..........................................................................................76
5.1.3. Relay Off............................................................................................................77
5.1.4. System Update ..................................................................................................77
5.1.5. Initializing Settings.............................................................................................78
5.1.6. HDD Check........................................................................................................79
5.1.7. Shutting the System Down.................................................................................80
5.2. Network Setup...............................................................................................81
5.2.1. Monitor Ethernet Port Setup .............................................................................. 81

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5.2.2. Source Ethernet Port Setup...............................................................................84
5.2.3. Storage Ethernet Port Setup..............................................................................85
5.3. HDD Mode Setup...........................................................................................86
5.4. Removing HDDs............................................................................................89
5.5. Formatting HDDs ..........................................................................................90
5.5.1. Formatting a Single Internal HDD......................................................................90
5.5.2. Formatting All Internal HDDs ............................................................................. 91
5.5.3. Formatting a Single External HDD.....................................................................91
5.5.4. Formatting All External HDDs............................................................................92
5.5.5. Formatting All HDDs ..........................................................................................93
Troubleshooting...................................................................................................94
Product Specifications........................................................................................96
Product Dimensions............................................................................................98

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Chapter 1. Overview
This digital video recorder plus disk player features HDD storage and playback capabilities for
64/32-channel digital video.
Setting up this recorder is easy; you may use the buttons on the front of the product, or connect
to the product remotely via a network.
With proven performance and reliability, the SNR-6400/3200 is a self-sufficient video recorder
as well as ideal for digital video feed storage for monitoring systems of banks, apartment
buildings, and public offices that require a high security level. Since video is stored on hard disk,
there is no loss in picture quality due to repeated playback from the storage media. Further,
since all video data is stored as digital files, it is easily and quickly searchable.
This high-resolution video recorder features a large storage capacity and also comes with a
wide variety of user-friendly features such as: Simultaneous recording and playback
capabilities, motion detection, PTZ (pan, tilt, zoom) control, password, real-time voice data
recording, convenient access permissions setup using Key Lock, and maintenance of up to
10,000 event lists and log files.
1.1. Safety Precautions
Warning
The following information or instruction is vital for user safety; please
read it thoroughly to avoid serious injury or death.
Installing the Product
3Please check the power outlet voltage (AC 100V~240V) before you connect the power
to the outlet.
3Make sure that the product is switched off before you install it.
3To avoid the risk of electric shock and/or fire, do not install the product in a damp area.
3The product must be grounded to reduce the risk of electric shock.
Using the Product
3Opening or removing the product case will expose you to the risk of electric shock; do
not open or remove the case unless you are a qualified technician.

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3To prevent electrical fire, do not connect multiple power cords to a single outlet.
3Do not place heavy objects or vessels containing water on the unit since it can cause
serious malfunctions.
3Do not use this item in a location containing propane gas, gasoline, or other flammable
substances to avoid risk of explosion or fire.
3To avoid the risk of electric shock, do not touch the power plug with moisture on your
hands.
3Make sure that no electrically conductive material enters the cooling vent.
3Do not pull on the power plug with any force; a damaged plug may cause electric shock
or fire.
Disassembling and Cleaning the Product
3There is a risk of malfunction, shock, or other dangers. Do not disassemble or attempt to
fix or alter the product yourself.
3Do not clean the product with water, paint thinner, or other organic solvent as doing so
may cause product malfunctions and/or electric shock. When cleaning the product, use
a dry cloth to wipe the exterior of the device.
Caution
Misuse or wrongful operation of the item may result in injury or damage
to the item. It indicates caution should be observed when operating.
Installing the Product
3When installing the product, please leave at least 15 cm of space between the cooling
vent and the wall for proper heat dissipation.
3To prevent user injury and product damage, please install the product on a level surface
with no risk of the product falling.
3Avoid installation in an environment where the product will be exposed to heat or direct
sunlight; product deformation and/or damage may result.

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3When installing the closure, take into consideration the operating temperature and
humidity of the installation environment according to the product specifications (see
Appendix).
Using the Product
3Avoid shock and vibration while operating or moving the item.
3Do not move the product while it is in operation; do not expose the product to strong
impact or throw the product.
3If you wish to add a hard disk to the product, please contact your vendor; adding a non-
recommended hard disk may cause the product to function abnormally.
3Arbitrarily adding a hard disk to the product will void your product warranty.
3This product is not an anti-theft or fire-prevention device; the manufacturer is not
responsible for any damage to property or personnel that may occur.
Caution
Samsung Techwin recommends the installation of a UPS (Uninterrupted
Power Supply) with all its recording products.
Samsung Techwin cares for the environment at all product
manufacturing stages to preserve the environment, and is taking a
number of steps to provide customers with more environmentally
friendly products.
The Eco mark represents Samsung Techwin's will to create
environmentally friendly products, and indicates that the product
satisfies the EU RoHS Directive.

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1.2. Product Contents
The contents of this product are as shown below.
Power Cord Key Rack Mount and Fixture
Screws
HDD Fixture Screws User's Manual Quick Reference Guide
Cross Cable HDD Tray (4EA)

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Chapter 2. Part Names
2.1. Front Panel
No. Name Function
1 Key Lock Turning the key completely engages the lock, so the buttons on the
front panel cannot be accessed and the HDD bay door cannot be
opened.
2 SATA-Bracket Mounts hard disks for storing recorded video. Up to four hard disks
can be mounted. Mounted HDDs are referred to as Internal HDD1
(upper left), Internal HDD2 (upper right), Internal HDD3 (lower left),
and Internal HDD4 (lower right.)
3 Internal HDD1 A blue indicator means that Internal HDD1 is installed and
functioning normally. A red indicator means that Internal HDD1 is not
functioning properly.
4 Internal HDD2 A blue indicator means that Internal HDD2 is installed and
functioning normally. A red indicator means that Internal HDD2 is not
functioning properly.
5 Internal HDD3 A blue indicator means that Internal HDD3 is installed and
functioning normally. A red indicator means that Internal HDD3 is not
functioning properly.
6 Internal HDD4 A blue indicator means that Internal HDD4 is installed and
functioning normally. A red indicator means that Internal HDD4 is not
functioning properly.
7 EXTERNAL
HDD1 A blue indicator means that an external HDD is connected to the
rear eSATA Port1 and functioning normally. A red indicator means
that External HDD1 is not functioning properly.
8 EXTERNAL
HDD2 A blue indicator means that an external HDD is connected to the
rear eSATA Port2 and functioning normally. A red indicator means
that External HDD2 is not functioning properly.
9 EXTERNAL
HDD3 A blue indicator means that an external HDD is connected to the
rear eSATA Port3 and functioning normally. A red indicator means
that External HDD3 is not functioning properly.

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No. Name Function
10 EXTERNAL
HDD4 A blue indicator means that an external HDD is connected to the
rear eSATA Port4 and functioning normally. A red indicator means
that External HDD4 is not functioning properly.
11 REC A red indicator means that the product is in recording mode.
12 ALARM A blue indicator means that an event in Input Group has occurred.
13 ERROR A red indicator means that the product is not functioning properly.
14 RAID A blue indicator means that the product is running in RAID mode.
15 LINK/ACT1 A blinking blue indicator means that a network cable is properly
connected to the Monitor Ethernet Port, and data communication is
taking place properly.
16 LINK/ACT2 A blinking blue indicator means that a network cable is properly
connected to the Source Ethernet Port, and data communication is
taking place properly.
17 LINK/ACT3 A blinking blue indicator means that a network cable is properly
connected to the Storage Ethernet Port, and data communication is
taking place properly.
18 POWER A red indicator means that the product is powered on.
19 Config Ethernet
Port Used to connect the product to a computer for the system configuration.
20 LCD Panel The panel displays the current status of the product; it can also be
used to change the system configuration with the adjacent buttons.
21 ESC Button This button is used to change the system configuration. 'Chapter 5
LCD Setup' covers its use in detail.
22 Direction Button
Enter Button This button is used to change the system configuration. 'Chapter 5 LCD Setup' covers its use in detail.

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2.2. Back Panel
No. Name Function
1 AC IN Used to connect the product power cable.
2 SMPS FAN This fan cools the power supply.
3 DC FAN This fan cools the inside of the product.
4 Monitor Ethernet Port A network port that allows the product to connect to a PC to
run Web Viewer.
5 USB Port Used to upgrade the firmware version of the product.
6 Power Button Turns on or off the product.
7 Source Ethernet Port A network port that connects the product to the video camera.
8 SENSOR IN
/ RELAY OUT Used to connect a sensor or alarm.
9 GROUND A terminal that is used to ground the frame to an external
device.
10 Storage Ethernet Port Used to connect NAS (Network Attached Storage) within the
same network.
11 eSATA Port1 Used to connect an external HDD.
12 eSATA Port2 Used to connect an external HDD.
13 eSATA Port3 Used to connect an external HDD.
14 eSATA Port4 Used to connect an external HDD.
15 RS232C Port Unused terminal.

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2.3. Default Settings
The following are the factory default settings for the product.
2.3.1. Monitoring Page
Main Menu Sub Menu Default Setting
Auto Sequence Off
Display Mode 16Ch display
Group 1
Channel 1
Info On
DIT Off
PT, ZF PTActivated
OSD Off
PTZ speed 3
2.3.2. Playback Page
Main Menu Sub Menu Default Setting
Time Channel Calendar
Time
-
-
-
Event Event Type Channel
Date / Time
-
-
-

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2.3.3. Config Page
Record Setup
Main Menu Sub Menu Default Setting
Normal Record Config All frames
Event Record Config
Input Group
Active
Inactive
Pre Recording Time
Post Recording Time
own event
All frames
I frames
5 Sec
5 Sec
Record Button
Time Table
Normal Record selected
Always Normal Record
Event Setup
Main Menu Sub Menu Default Setting
Local Sensor Type Sensor1
Sensor2
Normal Open
Normal Open
Event Group
Input Group
Output Group
Action Group
-
-
-

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Camera Setup
Main Menu Sub Menu Default Setting
Channel List Open Channel List
Select Channel Ch1 ~ Ch16 Ch01
Channel Setup
Disable/Enable
Channel Name
Model
Connection Type
IP
Connection Port
ID
Password
Picture Type
ATC Mode
Video Quality
Video Resolution
Video Framerate
Disable
Ch01, Ch02, Ch03, …
-
Static IP
0.0.0.0
4000
-
-
MPEG
Off
High
D1
10
HDD Setup
Main Menu Sub Menu Default Setting
HDD Repeat Recording On
RAID Mode Normal
NAS Configuration
Nas Port
Use
Name
Default Folder
IP
ID
Password
Nas1
Disable
-
-
0.0.0.0
-
-

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Network Setup
Main Menu Sub Menu Default Setting
Monitor Ethernet Port
Connection Type
IP Address
Subnet Mask
Gateway
Connection Port
Http Port
ATC Mode
Static IP
0.0.0.0
0.0.0.0
0.0.0.0
4000
80
Disable
DDNS
Use
Server Domain
ID
Password
Disable
www.samsungipolis.com
-
-
Source Ethernet Port
Connection Type
IP Address
Subnet Mask
Gateway
Static IP
0.0.0.0
0.0.0.0
0.0.0.0
Source DHCP Server Use
IP Range Disable 0.0.0.0 ~ 0.0.0.0
Storage Ethernet Port
Connection Type
IP Address
Subnet Mask
Gateway
Static IP
0.0.0.0
0.0.0.0
0.0.0.0
DNS DNS1
DNS2 168.126.63.1 168.126.63.2
RTP/RTSP
Use RTSP
RTSP Port
RTP Port
Use Multicast
Multicast Address
Disable
554
4000
Disable
224.0.1.1
E-Mail
SMTP Server Name
Use Authentification
ID
Password
E-Mail To
-
Yes
-
-
-

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Time Setup
Main Menu Sub Menu Default Setting
Time Configuration
Date Format
Time Format
Time Zone
Use DST
mm.dd.yy
24h
(GMT 00:00) Greenwich Mean Time
Disable
NTP
Use Client
Use Server
Public Server1 Address
Public Server2 Address
Public Server3 Address
Public Server4 Address
Public Server5 Address
Disable
Disable
pool.ntp.org
asia.pool.ntp.org
europe.pool.ntp.org
north-america.pool.ntp.org
time.nist.gov
2.3.4. System Page
User
Main Menu Sub Menu Default Setting
Admin Password 11111111
User
ID
Password
Authority
user
22222222
Only Monitoring is Allowed.