Samsung SRN-472S User manual

NETWORK VIDEO RECORDER
User Manual SRN-472S

Copyright
©2014 Samsung Techwin Co., Ltd. All rights reserved.
Trademark
is the registered logo of Samsung Techwin Co., Ltd.
The name of this product is the registered trademark of Samsung Techwin Co., Ltd.
Other trademarks mentioned in this manual are the registered trademark of their respective company.
Restriction
Samsung Techwin Co., Ltd shall reserve the copyright of this document. Under no circumstances, this document shall be reproduced,
distributed or changed, partially or wholly, without formal authorization of Samsung Techwin.
Disclaimer
Samsung Techwin makes the best to verify the integrity and correctness of the contents in this document, but no formal guarantee shall be
provided. Use of this document and the subsequent results shall be entirely on the user’s own responsibility. Samsung Techwin reserves the
right to change the contents of this document without prior notice.
Design and specifications are subject to change without prior notice.
The initial administrator ID is “admin” and the password should be set when logging in for the first time.
Set password for your wireless network if you use the product with a wireless router. Being not protected with password or
using the default wireless router password may expose your video data to potential threat.
Please change your password every three months to safely protect personal information and to prevent the damage of the
information theft.
Please, take note that it’s a user’s responsibility for the security and any other problems caused by mismanaging a password.
Network Video Recorder
User Manual

English _3
● OVERVIEW
IMPORTANT SAFETY INSTRUCTIONS
Read these operating instructions carefully before using the unit.
Follow all the safety instructions listed below.
Keep these operating instructions handy for future reference.
1) Read these instructions.
2) Keep these instructions.
3) Heed all warnings.
4) Follow all instructions.
5) Do not use this apparatus near water.
6) Clean only with dry cloth.
7) Do not block any ventilation openings, Install in accordance with the manufacturer's instructions.
8) Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including
amplifiers) that produce heat.
9) Do not defeat the safety purpose of the polarized or grounding- type plug. A polarized plug has two blades
with one wider than the other. A grounding type plug has two blades and a third grounding prong. The
wide blade or the third prong are provided for your safety. if the provided plug does not fit into your outlet,
consult an electrician for replacement of the obsolete outlet.
10) Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles,
and the point where they exit from the apparatus.
11) Only use attachments/accessories specified by the manufacturer.
12) Use only with the cart, stand, tripod, bracket, or table specified by the manufacturer,
or sold with the apparatus. When a cart is used, use caution when moving the cart/
apparatus combination to avoid injury from tip-over.
13) Unplug this apparatus during lightning storms or when unused for long periods of
time.
14) Refer all servicing to qualified service personnel. Servicing is required when the
apparatus has been damaged in any way, such as power-supply cord or plug is
damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been
exposed to rain or moisture, does not operate normally, or has been dropped.
Standards Approvals
M
` This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the
FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is
operated in a commercial environment.
This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the
instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area
is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.
overview

4_ overview
overview
BEFORE START
This manual provides operational information necessary for using the product and contains a description about each
component part and its function as well as menu or network settings.
You have to keep in mind the following notices :
• SAMSUNG retains the copyright on this manual.
• This manual cannot be copied without SAMSUNG's prior written approval.
• We are not liable for any or all losses to the product incurred by your use of non-standard product or violation of
instructions mentioned in this manual.
• Prior to opening the case, please consult a qualified technician first. Whenever this is needed power must be
removed from the unit.
• Before adding a hard disk drive or external storage (USB memory, USB HDD, etc), check if it is compliant with this
product. For the compatibility list, contact the retailer.
Warning
Battery
It is essential that when changing the battery in the unit, the replacement battery must be of the same type
otherwise there may be a possibility of an explosion.
The following are the specifications of the battery you are using now.
• Normal voltage : 3V
• Normal capacity : 170mAh
• Continuous standard load : 0.2mA
• Operating temperature : -20°C ~ +85°C
(-4°F ~ +185°F)
Caution
• Connect the power cord into a grounded outlet.
• The Mains plug is used as a disconnect device and shall stay readily operable at any time.
• Batteries shall not be exposed to excessive heat such as sunshine, fire or the like.
• Risk of Explosion if Battery is replaced by an Incorrect Type. Dispose of Used Batteries According to the
Instructions.
System Shutdown
Turning off the power while the product is in operation, or undertaking improper actions may cause damage or
malfunction to the hard drive or the product.
To safely turn off the power, check <OK> in the system termination pop up window and then remove the power
chord.
You may want to install a UPS system for safe operation in order to prevent damage caused by an unexpected
power stoppage. (Any questions concerning UPS, consult your UPS retailer.)
J `
If powered off abnormally, restarting may take more time for restoring data from hard disk drive for proper operation.
CALIFORNIA USA ONLY
This Perchlorate warning applies only to primary CR (Manganese Dioxide)
Lithium coin cells in the product sold or distributed ONLY in California USA.
"Perchlorate Material - special handling may apply,
See www.dtsc.ca.gov/hazardouswaste/perchlorate."

English _5
● OVERVIEW
Operating Temperature
The guaranteed operating temperature range of this product is 0°C ~ 40°C (32°F ~ 104°F).
This product may not work properly if you run right after a long period of storage at a temperature below the
guaranteed one.
Prior to using a device that has been stored for a long period in low temperatures, allow the product to stand at
room temperature for a period.
Especially for the built-in HDD in the product, its guaranteed temperature range is 5°C ~ 55°C (41°F ~ 131°F).
Likewise, the hard drive may not work at a temperature below the guaranteed one.
Ethernet Port
This equipment is in door use and all the communication wirings are limited to inside of the building.
Security Precautions
The initial administrator ID is “admin” and the password should be set when logging in for the first time.
Set password for your wireless network if you use the product with a wireless router. Being not protected with
password or using the default wireless router password may expose your video data to potential threat.
Please change your password every three months to safely protect personal information and to prevent the
damage of the information theft.
Please, take note that it’s a user’s responsibility for the security and any other problems caused by
mismanaging a password.

6_ overview
overview
CONTENTS
OVERVIEW
3
3Important Safety Instructions
4Before Start
6Contents
8Features
10 Part Names and Functions (Front)
11 Part Names and Functions (Rear)
12 Remote Control
INSTALLATION
13
13 Checking the installation environment
14 Rack Installation
14 HDD Addition
CONNECTING WITH OTHER DEVICE
17
17 Connecting to an external device
18 Connecting the USB
19 Connecting the Alarm Input/Output
20 Connecting the Network
LIVE
23
23 Getting Started
25 Live Screen Configuration
32 Live Screen Mode
35 Zoom
36 PoE Status
36 Audio ON/OFF
37 Freeze
37 Event Monitoring
38 PTZ control
MENU SETUP
41
41 System Setup
52 Setting the Device
69 Setting the Recording
73 Setting the Event
76 Network Configuration

English _7
● OVERVIEW
SEARCH & PLAY
88
88 Search
91 Playback
STARTING WEB VIEWER
93
93 What is Web Viewer?
94 Connecting Web Viewer
LIVE VIEWER
96
96 Live Viewer
98 Live Screen Configuration
103 Controlling a Connected Network Camera
SEARCH VIEWER
105
105 Search Viewer
SETUP VIEWER
109
109 Setup Viewer
BACKUP VIEWER
127
127 SEC Backup Viewer
APPENDIX
129
129 Product Specification
134 Product Overview
135 Default Setting
138 Troubleshooting
142 Open Source License Report on the Product

8_ overview
overview
FEATURES
The product records video and audio from network cameras to a hard disk, and enables playback from the hard disk.
It also provides remote monitoring environment for video and audio over the network using a remote computer.
• User-friendly UI
• VGA, 4CIF, record in a max of 2592X1944 (5M pixel) supported
• Record and play video
• Record and play audio
• Supports ONVIF Pofile S standard and RTP / RTSP protocols
• Play high-definition video using the HDMI cable
• Display the HDD operation status by HDD SMART
• HDD overwrite enabled
• Backup using USB 2.0 protocols and external HDD
• Simultaneous play of 4channels
• Various Search Modes (Search by Time, Event, Backup)
• Various Recording Modes (Normal, Event, Scheduled Recording)
• Alarm Input / Output
• Remote Monitoring function by Windows Network Viewer
• Live monitoring of the network camera
• Installation Wizard Function (Easy Setup, Quick Setup)

English _9
● OVERVIEW
Package Contents
Please unwrap the product, and place the product on a flat place or in the place to be installed.
Please check the following contents are included in addition to the main unit.
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REC HDD ALARM NETWORK BACKUP POWER
NVR Remote Control /
Remote Control Battery (AAA) Mouse
Power Cable Network Viewer Software /
User Manual CD User Manual or Quick Manual
Bracket rack Bracket mounting screws Terminal block

10_ overview
overview
PART NAMES AND FUNCTIONS (FRONT)
Part Names Functions

LED Indicator
REC : Lights on when recording is in progress.
HDD : Displays the normal access to HDD.
LED turns on when accessing the hard disk.
ALARM : Lights on when an event occurs.
NETWORK : Displays both network connection and data transfer status.
BACKUP : Displays when Backup is in progress.
POWER : Shows the power ON/OFF status.
b
USB Connects the USB devices.
c
Remote Reception
System Receive the signal from the remote control.
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c b

English _11
● OVERVIEW
PART NAMES AND FUNCTIONS (REAR)
Part Names Functions

PoE 1/2/3/4 Power supply port to connect to a camera.
b
VGA OUT VGA Video Signal Output Port.
c
AUDIO OUT Audio Signal Output Port (RCA jack).

HDMI HDMI connector port.

NETWORK 2 Port used to send video to the web viewer.
NETWORK 1 Port connected to a camera, and you can access the camera's web viewer to setup detailed
camera settings.

ALARM - ALARM IN : Alarm input ports.
- ALARM OUT : Alarm output ports.

Power Terminal to connect power to.

Power Switch Power on/off switch.
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12_ overview
overview
REMOTE CONTROL
Using the Numeric buttons
1. Select a number between 1 and 4.
2. Move to the selected channel number.
Changing the Remote Control ID
Remote control’s ID and NVR’s ID should be matched for proper operation.
1. Press the [ID] button of the remote control and check the ID displayed on the NVR screen.
The factory default ID of the remote control is 00.
2. Enter 2 digits of your selection in order, while pressing the [ID] button of the remote control.
3. When ID input is done, press the [ID] button of the remote control again to check the setting.
M
`If you want to change the remote control ID to 08: Press 0 and 8 in order while the [ID] button of the remote control is
pressed.
For changing the ID of remote device, refer to “Remote Devices”. (Page 67)
POWER
Displays the Exit pop up screen.
REC
Starts or ends the live recording.
ID
Sets the ID of the system.
Select 2 digits from 0 ~ 9 while pressing the ID Key.
VIEW
Runs the View function in the PTZ mode.
BACKUP
Displays the Backup Menu.
RETURN
Returns to the previous screen.
REC LOCK
Selects the recording lock function.
AUDIO
Turns Audio on/off.
Up/Down/Left/Right(▲▼◄ ►)/ENTER
Moves the cursor up/down/left/right, and runs the
Select Menu.
Move Frame
While paused, moves to the previous/next frame.
SCROLL ,.
Moves the menu scroll.
FR, STOP, PLAY/PAUSE, FF
MODE
Changes the screen mode.
MENU
Display the live screen menu.
ZOOM
Runs the digital zoom (x2) function.
NUMBER [0~+10]
Used as the numeric input keys, or displays a single
channel.
T/W
Zooms in or out.
PTZ
Displays or ends PTZ.
SEARCH
Displays the search menu.
PRESET
Displays the Preset Setup.
FREEZE
Freezes the screen temporarily.
Skip Backward (by unit time),
Slow Rewind, Slow Forward,
Skip Forward (by unit time)
ALARM
Cancels the Alarm.

English _13
● INSTALLATION
installation
Please take note of the followings before using this product.
• Do not use the product outdoor.
• Do not spill water or liquid in the connection part of the product.
• Do not impose the system to excessive shock or force.
• Do not pull out the power plug forcefully.
• Do not disassemble the product on your own.
• Do not exceed the rated input/output range.
• Use a certified power cord only.
• For the product with an input ground, use a grounded power plug.
CHECKING THE INSTALLATION ENVIRONMENT
This product is a top-notch security device that is equipped
with a high-capacity HDD and other key circuit boards.
Note that an excessive internal temperature of the product may
cause a system failure or a shortened product life (see the right
figure). Keep in mind the following instructions before installing
the product.
When mounting the product on a rack, comply with the following instructions.
1. Please ensure that the rack inside is not sealed.
2. Please ensure the air is circulated through the inlet/outlet as shown in the picture.
3. If you pile up the prudcts or other rack-mount devices as shown in figure 2, secure
room for ventilation or install a vent.
4. For natural air convection, place the inlet at the bottom of the rack and the outlet on
top.
5. It is strongly recommended that a fan motor is installed at the inlet and the outlet for air
circulation. (Please fit a filter at the inlet to screen dust or foreign substances.)
6. Please maintain the temperature inside the rack or surrounding areas between 0°C ~
40°C (32°F ~ 104°F) as shown in the figure 1.
Rack Mount Instructions - The following or similar rack-mount instructions are
included with the installation instructions :
A) Elevated Operating Ambient - If installed in a closed or multi-unit rack assembly, the
operating ambient temperature of the rack environment may be greater than room
ambient. Therefore, consideration should be given to installing the equipment in an
environment compatible with the maximum ambient temperature (Tma) specified by the manufacturer.
B) Reduced Air Flow - Installation of the equipment in a rack should be such that the amount of air flow required
for safe operation of the equipment is not compromised.
C) Mechanical Loading - Mounting of the equipment in the rack should be such that a hazardous condition is
not achieved due to uneven mechanical loading.
D) Circuit Overloading - Consideration should be given to the connection of the equipment to the supply circuit
and the effect that overloading of the circuits might have on overcurrent protection and supply wiring.
Appropriate consideration of equipment nameplate ratings should be used when addressing this concern.
E) Reliable Earthing - Reliable earthing of rack-mounted equipment should be maintained. Particular attention should
be given to supply connections other than direct connections to the branch circuit (e.g. use of power strips).
One Year: 24HR X 365 DAY =8,760 HR
Temperature
Unit: ºC
Life (Unit: HOURS)
[Figure 1]
[Figure 2]
[Fi 2
]

14_ installation
installation
RACK INSTALLATION
Install the Bracket-Rack as shown in the figure, and then fasten the
screws on both sides (2screws on each side).
`Fix the screws not to be loosened by vibrations.
HDD ADDITION
Make sure to unplug the power cord from the wall outlet to prevent possible electric shock, injury or product damage.
Please consult your provider for further information on HDD installation since improper installation or settings may
damage the product.
`Number of HDDs supported : Basic 1 EA + max 1 can be added.
`Make sure to unplug the power cord from the wall outlet before proceeding with the installation.
J `Cautions for data loss (HDD care)
Please pay attention so that the data inside the HDD is not damaged.
Before adding a HDD, please check the compatibility with this product.
HDD is vulnerable to malfunction due to its sensitive nature especially against shock when operating.
Please ensure that the HDD is free from such shock.
We are not liable for any damage to the HDD incurred by user's carelessness or miss use.
`Cases might cause damage to HDD or recorded data
To minimize the risk of data loss from a damaged HDD, please backup data as often as possible.
If exposed to shock when disassembling or installing, data stored in the hard disk may be damaged.
A sudden power failure or turning off the product while in HDD operation may damage the hard disk drive.
HDD or files stored inside may be damaged if the main body is moved or impacted during the HDD operation.
Cautions when installing a HDD
1. Do not apply excessive force to the HDD.
2. Pay attention so as not to lose the disassembly screws or accessories.
`If the screws or accessories are not put together correctly, the product may breakdown or not operate properly.
3. Please check the HDD compatibility before adding a HDD.
`Please contact your nearest dealer to obtain the list of compatible devices.

English _15
● INSTALLATION
When you mount an HDD
1. Unfasten the screws on the side and in the rear and
remove the cover.
2. Unfasten the screws on the HDD bracket and
remove the bracket.
`Press the handle on both sides of the bracket and pull it
forward. The main body and the bracket will separate.
3. First combine the HDD bracket and one side of the
HDD and open the bracket on the other side to
mount the HDD.
`Insert the screws from the HDD bracket into the HDD screw
hole.
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16_ installation
installation
4. Press the bracket where the HDD is mounted and fix
it in with screws.
5. Close the cover and use the screws to fix it.
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English _17
● CONNECTING WITH OTHER DEVICE
connecting with other device
CONNECTING TO AN EXTERNAL DEVICE
J `Unrated or improper power source may cause damage to the system. Ensure that you use only the rated power source
before pressing the POWER button.
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VIDEO OUT
(VGA) AUDIO OUT
HDMI OUT

18_ connecting with other device
connecting with other device
CONNECTING THE USB
1. On the front of the product, there is a USB port.
2. You can connect a USB HDD, USB CD/DVD player, USB memory or mouse to the USB port.
3. If a USB HDD is connected to the system, recognition and settings are available in "Menu Setup > Device >
Storage Device". (Page 65)
4. The product supports hot plugging function that enables connecting/disconnecting USB devices while in
operating the system.
J `If you use the USB device for Backup purposes, format it with FAT32 on PC if it is not formatted on the NVR.
`Some USB devices may fail to function properly due to compatibility issue, please check the device before using.
`Only USB storage devices that comply with the standards (having a metal cover) are guaranteed for data transfer.
`In case if the USB device’s electric contacts have been worn out, data transfer between the devices may not properly
function.

English _19
● CONNECTING WITH OTHER DEVICE
CONNECTING THE ALARM INPUT/OUTPUT
The Alarm In/Out port at the back is composed of the following.
• ALARM IN 1 ~ 4: Alarm Input Port
• ALARM OUT 1 ~ 3: Alarm Output Port
Open collector
output device
Mechanical
switch
I/O
1.2KΩ
GND
VDD
GND
or
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1 2 3 4 N.O C N.C N.O C N.O C G
ALARM OUT
(30VDC 2A,
125VAC 0.5A MAX)
ALARM IN
(5mA sink)

20_ connecting with other device
connecting with other device
CONNECTING THE NETWORK
M
`For more information about network connection, refer to "Network Configuration". (Page 76)
Network connection via Ethernet (10/100BaseT)
Network connection via router
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Network Viewer
Switch
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Brodband router
xDSL or Cable
Modem
xDSL or Cable
Modem
Windows
Network Viewer
DDNS Server
(Data Center)
NETWORK