Sanuvox ASEPT.2X User manual

ASEPT.2X TROUBLESHOOTING GUIDE
Procedure
#2 1PS-1PCB
Before touching any electrical components located in the ASEPT.2X housing, always turn off the unit and
disconnect from the power outlet.
SANUVOX Technologies, Montréal QC, Canada
www.sanuvox.com
November 2016
WARNING

Table of Contents
ASEPT.2X ELECTRONIC COMPONENTS.......................................................................................................... 1
1. THE UNIT DOESN’T WORK.....................................................................................................................5
2. FAILURE TO START A DISINFECTION CYCLE (The start/stop buttons flash alternately or still red). ...14
3. STARTING A CYCLE, THE LAMPS DON’T LIGHT UP. .............................................................................20
4. STARTING A CYCLE, THE LAMPS LIGHT UP, THEN TURN OFF AFTER A FEW SECONDS.......................21
5. THE COOLING FAN DOESN’T WORK....................................................................................................23
6. ONLY THE PRIMARY TOWER WORKS, NOT THE SECONDARY TOWER................................................25
7. THE LAMPS DON’T SHUT OFF WHEN SOMEONE WALKS IN. ..............................................................26
8. CANNOT ACCESS THE WEB INTERFACE...............................................................................................27
SUMMARY TABLE........................................................................................................................................28

1
ASEPT.2X ELECTRONIC COMPONENTS

2
Router
PLC
Circuit breaker
Relays

3
Terminal block
Power Supply

4
1. The unit does
not work
1.1 Is the unit plugged
into an electrical outlet?
1.2 Is the POWER switch
under the unit on the ON
position?
1.3 Is the electrical outlet
functional?
1.8 Can you detect any
loose wires?
1.5 Are any components
inside the unit lit up?
1.4
Open up the
2 access panels on
the unit
1.9 Are any components
inside the unit lit up?
1.10 Using the probe sensors of a
voltmeter on the power cord
terminals, do you detect the
appropriate voltage?
Plug the device into an
appropriate electrical
outlet.
Contact
SANUVOX
(replace the
power cord).
Push on the rocker
switch for the ON
position.
With an electrician,
find the problem’s
source.
1.6 Are the Start/Stop
buttons connected
tightly to the PLC?
Push back the
wires in their
sockets.
Push back the circuit
breaker
(red indicator).
1.7 Is the PLC
connected tightly to
the power supply?
Contact SANUVOX
(LEDs, PLC).
Contact SANUVOX
(Power Supply, PLC).
YES
YES
YES
YES YES
YES
YES
YES
NO
NO
NO
NON
NON
NON
NO
NO NO
YES
Figure 1: The unit does not work –Decision tree.

5
1. THE UNIT DOESN’T WORK.
1.1 Check if the unit is plugged to a functioning electrical source.
Figure 2: The unit is plugged in an electrical source.
1.2 Check if the power button under the unit is switched ON.
Figure 3 Powering up the unit.
1.3 Check if the power source is functional. It requires that you plug any other electrical
appliance in the outlet e.g. a corded lamp. If the appliance doesn’t work, have the wall
outlet checked by a qualified electrician.
1.4 Open up the two (2) front panels. The first access panel bares the ASEPT.2X blue decal. The
second access panel is the second to the left of the first one.
ON
OFF

6
Figure 4: Access panel to the unit.
1.4.1 Tools required:
-One 4 mm Allen key.
-One PHILIPS #3 screwdriver.
Figure 5: Tools required to remove the access panels.
1.4.2 Disconnect the power from the unit then carefully lower the unit on its side to
unscrew the panels from the underneath mounting plate.
2nd
d1S
t
1st
1St

7
Figure 6: The ASEPT.2X unit on its side.
1.4.3 Using the PHILIPS #3 screwdriver, remove and put aside the 4 screws and the 4
washers for the two access panels.
Figure 7: Removing the bottom screws.
1.4.4 Using the 4mm Allen key, remove and put aside the top 4 screws and 4 washers for
the two access panels.

8
Figure 8: Removing the top screws.
1.4.5 Remove the panels and put back the unit vertically on its wheels. Use the ALLEN key
for extra help to remove panels. Plug in the unit and turn ON the power switch.
Figure 9: Access panel removal.
You now have access to the followings components:
Figure 10 : Access to router and PLC.