Sanuvox Bio-Wall MAX User manual

Troubleshooting guide for Bio-Wall MAX
Disconnect all power sources before servicing or touching any internal components
Sanuvox Technologies, Montréal
www.sanuvox.com
April 2 17
WARNING

Table of content
List of tools needed for troubleshooting ...................................................................................................... 3
Electrical box of the Bio-Wall MAX ............................................................................................................... 3
Circuit board of the Bio-Wall MAX ................................................................................................................ 3
Introduction .................................................................................................................................................. 4
Identification of status mode ........................................................................................................................ 4
Troubleshooting ............................................................................................................................................ 5
Step by Step .................................................................................................................................................. 7

Switch
List of tools needed for troubleshooting
- Flat head screwdriver
- OHM meter
Electrical box of the Bio-Wall MAX
Circuit board of the Bio-Wall MAX
Ballasts
Fans
Terminal block
Circuit
B
allast
connections
PLC
connection
Fans
connections
DEL
Power
B
allast
status
Jumper

Introduction
Open the ballast box and identify all the components:
- Power cable
- PLC Connection
- Fan connection
- Ballast connection
- LED function/mode
- Ballast status
Identification of status mode
1. Disconnect power form the Bio-wall MAX and wait 5 seconds
2. Reconnect the power (LEDs will flash red/green for 5 seconds)
3. All LED will turn red except one LED that will be green which corresponds to the status mode
4. Remember selected mode
*Refer to installation instruction for each status mode details
Lamp1/mode1
Lamp2/mode2
Lamp3/mode3
Lamp4/mode4
Lamp5/mode5
Figure
-
Mode 2 sélectionné

Troubleshooting
Proble
m
s
Possible causes:
Try the following:
LEDs are not ON
•
The power cable to the ballast
box is not connected properly
• Power cable is defective
• There is no power to the outlet
• The breaker is not ON
• The PCB is damaged
•
Make sure the power cable is
connected
• Change the power cord
• Test the outlet to make sure
there is power by using another
electrical appliance.
• Make sure the breaker is ON
• Contact Sanuvox for a new PCB
Some LEDs are red
•
The lamp or ballast where Led is
red is defective
• Connection problem between
the ballast and the PCB
•
Replace lamp or ballast
corresponding to the red LED
• Verify connection between
ballast and PCB
• Verify wires that send ballast
signal to PCB
• Verify wire connection of ballast
and lamps on the terminal block
ALL LEDs are
red
•
Jump or contactor are defective
• Access door is open
• No signal on the PLC board or
jumper is not inserted properly
(Mode 3 only)
• Fans are not working
•
Verify that jumper and contactor
are working
• Make sure access door is closed
tightly
• Connect 24 VDC to « PLC » (Mode
3 only)
• Insert the jumper in « BP »
position for automatic start
up(Mode 3 only)
• Make sure the fans are not
obstructed or replace them
Some LEDs are
flashing red/green
•
Lamp where the LED is flashing
has been on for more than 2
years.
•
Change lamp and reset counter
by pressing the button on the PCB
for 5 seconds
Note : Counter will be reset for ALL
lamps
Lamps are not ON
•
Access door is open
• No signal on the PLC or the
jumper is not well inserted
(Mode 3 only)
• Fans are not working
• No Power to the ballast box
•
Make sure access door is closed
tightly
• Connect a 24 VDC on the « PLC »
(Mode 3 only)
• Insert the jumper in « BP »
position for automatic start
up(Mode 3 only)
• Make sure the fans are not
obstructed or replace them
• See LEDs are not (Go to #1)

Some lamps do not
come ON
•
Lamp is defective
• Ballast is defective
• Connection between ballast and
PCB
• Connection between ballast and
lamp
•
Change a working lamp with the
defective lamp to confirm a lamp
out or ballast out
• Verify wire connection between
ballast and PCB
• Verify wire connection of ballast
and lamps on the terminal block

Disconnect power source and
verify that all the wires are
connected properly. (see
electrical schematic inside the
cover of the ballast box)
No
Yes
Yes
No
The blinking LEDs indicate
that the lamp (s) has
been on for more than 2
years.
Start
Are the LEDs light on the
PCB?
Are all the LEDs green ?
Done
Yes
Are LEDs blinking
red/green ?
No
Yes
Replace lamp (s) and reset hour counter. See
instructions on how to reset the counter.
Are all the LEDs red?
The red LEDs indicate
that the associated lamp
or ballast must be
replaced
No
See instructions to
replace lamp or ballast
Is there 12 /277 volt
available?
No
Check breaker or call
electrician
Yes
Are the LEDs light on the
PCB?
Call Sanuvox
No
Is mode 1 or 2 selected?
Is the jumper on BP
position?
Is there 24vdc on the circuit
board on the PLC position for
the biowall?
Is the biowall set to turn on
automatically?
Supply 24vdc to turn the
biowall on
No
No
No
Yes
Put jumper on BP
position on PCB
No
Is there a normally open door switch
installed?
Install a normally closed
door switch
Are all LEDs green?
DONE
Yes
Call Sanuvox
No
Call Sanuvox
Is the door closed
tightly?
Yes
Yes
Close the door
No
No
Are both fans working?
Yes
To prevent overheating of internal
components It is important 1 out of 2
fans is working at all times.Verify that
fans are connected properly and that
theycan turn freely. Replace fans if
necessary
Yes
No
Yes
Yes
Yes
Ste by Ste