Sanuvox S300 VOC User manual

Sanuvox Technologies Inc, © 2020 All rights reserved. September 2023 EN v.2
Instruction Manual
Photos illustrating products are non contractual.
SANUVAIR®S300 VOC
SMOKE REDUCTION UNIT
Commercial Model
Installation Date: _______________ Installed by: _________________
Installer Contact Info.: _________________________________________
IMPORTANT SAFETY INSTRUCTIONS
READ AND SAVE THESE SAFETY INSTRUCTIONS BEFORE USING THIS PRODUCT.
Read and follow all instructions contained in the manual before using the product. Read the maintenance instructions before opening the UV unit
or system. Failure to comply with these instructions may result in injuries or damage to the UV unit or system.
NEVER EXPOSE EYES OR SKIN TO AN OPERATING UV LAMP.
1. Installation and servicing of UV units or systems (in an
air conditioning system or not) can be hazardous. Only
trained and qualied service personnel should install,
repair or service equipment.
2. Untrained personnel can perform basic maintenance
functions such as replacing lamp(s) and/or lter(s). All
other operations should be performed by trained service
personnel.
3. The unit is not to be used by persons (including children)
with reduced physical, sensory or mental capabilities, or
lack of experience and knowledge.
CAUTION: Unit is not a toy. Keep away from
unsupervised children. Do not leave children unattended
with the unit.
4. DO NOT hang onto the UV unit or system.
5. Some UV units or systems could be heavy: Make sure
you have a minimum of 2 people to safely move or install
these UV units or systems, and make sure you adopt the
most ergonomic position possible (use UV unit or system
handles, if applicable).
CAUTION: Installing or maintaining heavy equipment,
especially overhead, can cause back pain or other injuries.
6. When installing or servicing an overhead UV unit or system,
be careful not to fall off the stepladder. Furthermore, make
sure the UV unit or system latches are always in place to
prevent falling parts.
CAUTION: Some parts of some UV units and systems
may open suddenly if the UV unit or system is installed
high up without its locks.
7. Units that are obviously damaged must not be operated.
8. CAUTION: When working on the UV unit or system,
observe precautions on the literature, tags and labels
attached to the UV unit or system, and all other safety
precautions considered as best practices in the HVAC
industry, if applicable.
9. When applicable, local regulation may comprise more
restrictive installation and/or certication requirements.
The aforementioned requirements prevail on those of this
document and the installer agree to conform to these at his
own expense.
10. Follow all the safety instructions outlined in this document
and respect all local and national codes applicable.
11. All UV units or systems contain a UV-C source. Damage to
the housing or unintended use of the UV unit or system may
result in harmful UV-C leaks. UV-C may, even in little doses,
cause harm to the eyes and skin.
12. Never expose eyes or skin to an operating UV lamp.
Therefore, before installing or performing maintenance
on the UV unit or system, TURN OFF AND DISCONNECT
the UV unit or system from all power sources (there
may be more than one switch to disconnect) and also
disconnect the HVAC system, is applicable.
CAUTION: Electrical shock may cause injuries or
possibly death. FIRST AID INSTRUCTIONS: If injured,
consult a doctor.
13. UV rays may damage certain types of lters (polymer or
plastic); please keep the UV unit or system light away from
shining directly on plastic.
14. When installing or performing maintenance on the UV unit
or system, it is recommended to wear safety gloves. In
order to avoid reduced performance of lamp(s), do not
touch lamp glass without gloves.
15. Just like conventional uorescent lamps, UV lamps contain
a small quantity of mercury: if a lamp breaks, clean and
dispose of with care. UV lamps can be disposed/recycled
after use in the same way as any other uorescent lamps.
Contact and follow the specic instructions of your local
and national authorities.
15.1. Dispose of unit or system according to the specic
instructions and standards of your local and national
authorities.
16. Use only specied SANUVOX branded replacement
UV lamps for your UV unit or system. Use of any other
lamps will void your warranty and can result in damage to
the UV unit or system.
17. Sanuvox UV units or systems are not waterproof. DO NOT
INSTALL OUTDOORS OR IN WET LOCATION unless
specied otherwise.
18. Use of this unit or system supplements, but does not
replace, infection control best practices. Users must follow
all these practices, particularly with regard to cleaning and
disinfecting surfaces.
SAVE THESE INSTRUCTIONS
For any inquiries on a UV unit or system, contact:
Robert Smith
146 Barr St, Saint-Laurent
Quebec, CA, H4T 1Y4
1-888-726-8869
REGISTER
YOUR WARRANTY

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Instruction Manual for SANUVAIR®S300 VOC
1-888-726-8869www.sanuvox.com
TABLE OF CONTENTS
IMPORTANT SAFETY INSTRUCTIONS 1
TABLE OF CONTENTS 2
ABOUT THE PRODUCT 3
COMPONENTS 3
How it Works 3
ACCESSORIES & KITS 3
SETUP & INSTALLATION 4
What you will need 4
What’s included 4
Special considerations for integrated system installation 4
Step by Step Setup | UV Lamp & Filters 4
Versatile Installations 6
Step by Step Installation | Stand-Alone 6
Step by Step Installation | Added Ducts 7
Step by Step Installation | VOC Detector 8
OPERATION 9
How to Operate your Product 9
How to Select Speed 9
How to Read the LED Status Display 9
MAINTENANCE 10
How to Replace Lamp 10
Step by Step Lamp Replacement 10
How to Replace Filters 11
Step by Step Filter Replacement 11
How to Replace VOC Detector 12
Step by Step VOC Detector Replacement 12
How to Clean your Product 12
STORAGE 12
ULTRAVIOLETS 12
ELECTRICAL RATINGS, POWER CONSUMPTION & AVAILABLE VOLTAGE 12
TROUBLESHOOTING 12
Problems & Solutions Table 13
Step by Step Test Procedure A 13
WARRANTY 14
CUSTOMER SERVICE 14

A
B
C
D
E
F
G
H
I
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Instruction Manual for SANUVAIR®S300 VOC
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ABOUT THE PRODUCT
The SANUVAIR® S300 VOC is designed to help reduce smoke buildup by continuously drawing air through a UV chamber. The
controller automatically turns on and off a second lamp to actively deal with the increase or decrease of smoke.
For information or recommendations on how to size your specic application, please call SANUVOX at 1-888-726-8869.
COMPONENTS
How it Works
The SANUVAIR® S300 VOC is comprised of a ventilator, speed selection switch, a MERV8 prelter, two UV lamps and a VOC
controller. The ventilator pulls air through the unit, exposing it to the UV lamps, which reduces odors through a photo-oxydation
process. Air is then circulated through the MERV8 prelter and supplied back to the room. The VOC controller turns the second
UV lamp on when required.
A. Lamp & Ballast Access Door
(Plate must be installed once lamp setup are done.)
B. LED Status Display
C. Filters and Motor Access Door
D. Door Latch
E. Prelter
F. Motor
G. Door Interlock Switch
H. Speed Selection Switch
I. Power Cord Connector (on the side)
ACCESSORIES & KITS
The following optional accessories and/or kits work great with your product (sold separately).
Air Inlet / Outlet Grid(s) Accessories made to facilitate SANUVAIR® S300 VOC
stand-alone installation.
8" Collar(s) Accessories made to facilitate SANUVAIR® S300 VOC
added duct installation.
For instruction manuals or information about your optional accessories and/or kits, please call SANUVOX at 1-888-726-8869
or visit www.sanuvox.com.

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Instruction Manual for SANUVAIR®S300 VOC
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SETUP & INSTALLATION
What you will need
Utility knife, scissors, wire cutters, air inlet grid (optional), air outlet grid (optional), suitable wall plugs and screws (as needed),
screwdrivers of different sizes, pliers, two 8" collars (optional), suspension rods (optional) and voltmeter with “alligator” type
probes.
CAUTION: Handle your product with care to avoid breaking parts. Make sure you have a free and safe space to unpack,
install and setup your product. Conrm you have access to the necessary power source for the product requirements (see unit
or system label). If you have any questions regarding the installation instructions, call SANUVOX at 1-888-726-8869.
What’s included
The SANUVAIR® S300 VOC, a pleated 2" MERV8 prelter, extra prelters for replacement (2), a UV lamp with yellow tips, a UV
lamp with blue tips, ballasts (2), a relay, the access door for the lamps (white metal plate), a VOC detector with its connection
caps, 20' of wire and a basic installation kit.
The installation kit includes: a pair of cotton gloves, 17" mounting angles (2), a 3-prong power cord (6') and self tapping 8/32 x
1/2 screws for the front plate (6).
Special considerations for integrated system installation
• Verify clearance on the ductwork to mount the unity using the Forced Air / Heating Cooling system;
• Respect minimum clearance requirement for maintenance and service;
• Electrical power requirements;
• Interaction between the UV air purier unit and other mechanical devices.
Step by Step Setup | UV Lamp & Filters
1. Open the lters and motor access door of Your SANUVAIR® S300 VOC
unit: this is the large square door closed by the big black clamp.
2. Check the lters (2): If they are covered with plastic wrap, be sure to
unpack them before proceeding.
3. Under the lter are the cardboard sleeves containing the UV lamps.
Carefully slide the UV lamp with blue tips out from the cardboard
sleeve. Be sure to wear the cotton gloves (included) ensuring the lamp
is free from ngerprints.
NOTE: Fingerprints on a lamp will negatively impact the UV output of
that lamp.
STEP 1
STEP 2
STEP 3

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4. While holding the UV lamp by its porcelain end-cap, slide it into the
rectangular opening in the front of the unit (above the lter and motor
access door).
STEP 4
STEP 5
STEP 6
5. Carefully push the furthest white connector onto the four pins. The plug
is designed so it can only be installed one way. You may have to rotate
the socket 90° to line up the pins with the holes. The connector will t
into position.
NOTE: Too much force applied from the opposite end-cap may break
the lamp.
6. Then, slide the porcelain tip through the retention clamp.
NOTE: Make sure the lamp is horizontal in this section and not touching
the metal walls.
7. Repeat steps 3 to 6 for the second UV lamp (yellow tips) which
should be placed in the front clamp.
STEP 8
STEP 9
8. Take the access door for the lamps from the supplied accessories
and position it over the rectangular opening. Secure the plate in place
with the 6 screws provided for this purpose.
9. Close the lters and motor access door of Your SANUVAIR® S300 VOC
unit.
You are now ready to install Your
SANUVAIR®S300 VOC unit in one of the two
suggested installation types.

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Instruction Manual for SANUVAIR®S300 VOC
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Step by Step Installation | Stand-Alone
1. Using wire cutters, cut the small metal pieces supporting the pre-cut
8" round opening at the top of the unit and, do the same with the one
undererneath. You will need to use a blade to cut the paper on top as
well as the sound-absorbing material under the unit.
CAUTION: The metal is sharp. Gently remove this part to avoid
injuring yourself.
2. Use one of the 17" mounting angles and secure it along the rear edge
of the unit top by using the screws already in place. Then, secure the
second mounting angle along the rear edge at the bottom of the unit.
STEP 1
STEP 2
3. Secure the unit to the wall (vertically or horizontally) or to the ceiling,
using suitable wall plugs and screws (not included). Make sure you
have a power outlet nearby to plug the unit into.
CAUTION: Your SANUVAIR® S300 VOC unit is bulky. Make sure that
there are always two people to lift and handle it to avoid any injuries.
4. Then place an air inlet grid (sold separately) over the opening you
made at the top: this grid will rest against the mounting angle to lock it
in place.
Do the same for the air outlet under the unit.
Your are now ready to install
your VOC Detector.
STEP 3
STEP 4
Versatile Installations
The SANUVAIR® S300 OZD unit can be installed two ways: stand-alone
(with protective grids at the air inlets and outlets) OR with added ducts
(using 8" collars).
The SANUVAIR® S300 VOC unit can be positioned horizontally or vertically,
on a wall or on a ceiling (with angles and suspension rods).

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Instruction Manual for SANUVAIR®S300 VOC
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3. Secure the unit to the wall (vertically or horizontally) or to the ceiling,
using suitable wall plugs and screws (not included). Make sure you
have a power outlet nearby to plug the unit into.
CAUTION: Your SANUVAIR® S300 VOC unit is bulky. Make sure that
there are always two people to lift and handle it to avoid any injuries.
4. Then place a 8" collar (sold separately) over the opening you made
at the top to later connect rigid pipe or 8" exible pipe.
Do the same for the air outlet under the unit.
5. Install your 8" (rigid in aluminum or galvanized or aluminized exible)
pipes.
Your are now ready to install
your VOC Detector.
STEP 3
STEP 4
STEP 5
Step by Step Installation | Added Ducts
1. Using wire cutters, cut the small metal pieces supporting the pre-cut
8" round opening at the top of the unit and, do the same with the one
undererneath. You will need to use a blade to cut the paper on top as
well as the sound-absorbing material under the unit.
CAUTION: The metal is sharp. Gently remove this part to avoid
injuring yourself.
2. Use one of the 17" mounting angles and secure it along the rear edge
of the unit top by using the screws already in place. Then, secure the
second mounting angle along the rear edge at the bottom of the unit.
STEP 1
STEP 2

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Instruction Manual for SANUVAIR®S300 VOC
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1. Take the VOC detector out of its packaging and determine the best
location to install it.
NOTE: The VOC detector should be installed near the main source of
volatile organic compounds (smoke, dirty air, etc.), on a wall, 6" from the
ceiling.
2. Install the controller on the wall using the appropriate screws.
STEP 3
STEP 4
Step by Step Installation | VOC Detector
STEP 1 & 2
3. Remove the cover of your controller to make the connection: Use the
supplied cable to connect your controller to your unit. If the 20' of wire are
not enough, you can use BX wiring with 3 wires.
4. Use the connection caps (included) to connect the wires from the
connector box to the same colored wires from your unit.
5. Adjust your controller settings as needed, then replace your controller
cover.
NOTE : The controller is pre-set to 3.0V DC by default. To adjust these
settings use a voltmeter with “alligator” type probes, as well as a small
screwdriver to turn the adjustment screw. The closer your setting is to 3.0V
DC, the more sensitive the controller will be and the faster it will trigger.
6. Turn the unit ON and wait approximately 5 minutes for the startup phase
to be completed, and for the VOC detector to calibrate. Use a gas lighter
(no ame), near the detector, which should trigger it. The second lamp
should turn on (with the appropriate LED on the front plate).
Positive
Neutral
Sensor
Setting Screw:
triggers at
3.0V DC
Your new SANUVAIR®S300 VOC is now ready to operate!
Typical example
of ceiling
installation

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Instruction Manual for SANUVAIR®S300 VOC
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OPERATION
How to Operate your Product
The SANUVAIR® S300 VOC is an automatic unit: once it’s installed and plugged in, simply press the power switch to turn it ON.
Turn the unit ON and wait approximately 5 minutes for the startup phase to be completed, and for the VOC detector to calibrate.
Use a gas lighter (no ame), near the detector, which should trigger it. The second lamp should turn on (with the appropriate
LED on the front plate).
To access the door interlock switch and the speed selection switch, open the lters and motor access door at the front of the unit.
Opening the latch on the right side of the unit will permit the door to swing open. The safety door interlock switch cut the power
to the motor. If necessary the door can be removed from the cabinet hinges by holding the top part of the door with one hand
and gently tapping on the bottom edge of the door with your hand to release the door from its hinges.
LED Status Display
Door Interlock SwitchInside the unit
Speed Selection Switch
|| Ventilation speed, maximum
300 CFM
| Ventilation speed, normal
220 CFM
How to Select Speed
The SANUVAIR® S300 VOC features two speeds of operation.
The speed selection switch is located inside the unit, on the front of the motor assembly.
It is recommended that the unit be operated at its highest speed at all time to maximize the benets of the air purier.
How to Read the LED Status Display
The SANUVAIR® S300 VOC’s LED Status Display will give you real time status update
about your unit and its lamps.
Normal Operation
BALLAST ON, RED: Ballast in operation, "Default Mode".
UV ON, AMBER: Lamp in operation, "Default Mode".

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Instruction Manual for SANUVAIR®S300 VOC
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MAINTENANCE
How to Replace Lamp
Replace UV lamps yearly for optimal odor reduction.
Replacing lamps on the SANUVAIR® S300 VOC is quick and easy. Simply turn off the power source, unscrew and remove the
lamp and ballast access door (plate), remove and dispose of old lamps, replace with new Sanuvox branded UV lamps, screw
back the lamp and ballast access door (plate) and turn power source back on. See below for detailed step by step instructions.
CAUTION: In order to avoid reduced performance of lamps, do not touch lamp glass without gloves.
Step by Step Lamp Replacement
STEP 1
1. Unscrew and remove the lamp and ballast access door to access the
old lamp.
CAUTION: Before installing or performing maintenance on the unit or
system, TURN OFF AND DISCONNECT the unit or system from all
power sources.
2. Prepare the new lamp. Remove the contents from packaging. Only
after you have visually inspected the UV lamp should you break the
security seal on the underside of the cardboard sleeve. Be sure to
wear the cotton gloves (included) guaranteeing a clean lamp free
from ngerprints. Fingerprints on the lamp will negatively impact the UV
output of the lamp.
NOTE: Fingerprints on the lamp will negatively impact the UV output of
the lamp.
3. While holding the new UV lamp by its porcelain end-cap, slide it into the
rectangular opening in the front of the unit (above the lters and motor
access door).
STEP 2
STEP 3
STEP 4
4. Carefully push the white connector onto the four pins. The plug is
designed so it can only be installed one way. You may have to rotate the
socket 90° to line up the pins with the holes. The connector will t into
position.
NOTE: Too much force applied from the opposite end-cap may break
the lamp.

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Instruction Manual for SANUVAIR®S300 VOC
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STEP 5 5. Then, slide the porcelain tip through the retention clamp.
NOTE: Make sure the lamp is horizontal in this section and not touching
the metal walls.
Repeat steps 2 to 5 for the second lamp. Always install the blue tipped
lamp at the back and the yellow tipped lamp at the front.
STEP 6
6. Screw back in place the access door for the lamp and ballast over the
rectangular opening.
How to Replace Filters
Replace prelter every 3 to 6 months or as needed.
Check regurlarlyto maintain maximum performance of your HVAC system.
Step by Step Filter Replacement
1. Open the lters and motor access door at the front of the unit.
Opening the latch on the right side of the unit will permit the door to
swing open.
If necessary the door can be removed from the cabinet hinges by holding
the top part of the door with one hand and gently tapping on the bottom
edge of the door with your hand to release the door from its hinges.
2. After opening the unit’s access door, grasps both edges of the lter
and pull with equal force to slide it out.
3. Unpack the new lter and place it in the unit, then close the access door.
Repeat step 2 and 3 for the pre-tler, as needed.
NOTE: Make sure to install lters according to air ow direction for
maximum performance.
STEP 1
STEP 2
STEP 3

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Instruction Manual for SANUVAIR®S300 VOC
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How to Clean your Product
Maintenance of the unit should be perform at the regular intervals to keep the benets of the UV air purier.
For optimal performance, the lamp should be kept free of dust and residue deposit. Clean when necessary with mild soap or
alcohol. Always spot test the cleaner to make sure it does not damage the surface.
Once a year or as needed, clean the interior of the unit (wall and motor plate), with mild non-abrasive soap. It is recommended
to use products that are environmentally friendly.
CAUTION: Under no circumstance should water be sprayed or splashed onto the product.
ULTRAVIOLETS
Ultraviolet wavelengths (UV) emitted by Sanuvox units and systems are identical to ultraviolets produced by the sun. UVC
damage nucleic acids (DNA/RNA) of microorganisms, which inactivates them. Unlike conventional UV lamps on the market,
Sanuvox units and systems use a patented process that delivers a maximum dose of UV to the moving air stream or surfaces.
CAUTION: Never expose eyes or skin to an operating UV lamp.
STORAGE
The SANUVAIR® S300 VOC unit is xed installation and therefore, requires no specic storage.
ELECTRICAL RATINGS, POWER CONSUMPTION & AVAILABLE VOLTAGE
The SANUVAIR® S300 VOC has a power consumption of 230W. The product is rated at 120/240 VAC, 50/60 Hz.
See product label to conrm power consumption of your specic unit or system.
NOTE: IF YOU EXPERIENCE A PROBLEM, PLEASE CONTACT CUSTOMER SERVICE FIRST OR SEE YOUR WARRANTY.
DO NOT RETURN THE PRODUCT TO THE ORIGINAL PLACE OF PURCHASE. DO NOT ATTEMPT TO OPEN THE
PRODUCT OR TAMPER WITH ITS COMPONENTS WITHOUT CONTACTING CUSTOMER SERVICE FIRST. DOING SO
MAY VOID YOUR WARRANTY AND CAUSE PERSONAL INJURY OR DAMAGE TO THE PRODUCT.
How to Replace VOC Detector
Replace VOC Detector every 5 years.
Step by Step VOC Detector Replacement
1. Turn OFF your unit.
2. Prepare the new VOC detector.
3. Unplug and dispose of the old VOC detector.
4. Connect the new VOC detector.
5. Turn back ON the unit.
6. Wait approximately 1 to 2 minutes for the calibration period. To test
installation, use a gas lighter near the detector, which should turn on the
second lamp and ballast (and their associated LED on the front panel).
STEP 2

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Instruction Manual for SANUVAIR®S300 VOC
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Step by Step Test Procedure A
TROUBLESHOOTING
If your product is not working properly, refer to the following.
Problem Possible Cause Solution
Ballast LED #1 is OFF. - Ballast is defective. - Replace ballast.
Lamp LED #1 is OFF. - Lamp or ballast is defective. - Test lamp or replace with second lamp.
If lamp is OK, replace ballast.
Lamp and/or ballast LED #2 won’t turn
ON when there is still smoke.
- Lamp or ballast is defective.
- VOC detector sensitivity need to be
adjust.
- VOC detector is defective.
- Follow Test Procedure A at the
bottom of the page.
Unit doesn’t turn ON. - The power cord is not fully inserted in
the unit’s connector.
- There is no power to the electrical
outlet.
- The door interlock switch is operating.
- Power cord is damaged.
- Test the outlet to make sure there is
power by plugging in another electrical
appliance.
- Check the power cord for damage and
replace if damaged.
Unit operates only on one speed. - There are loose wires inside electrical
box.
- Contact your contractor.
Unit vibrates (balancing weight). - An excessive dust build-up or missing
on the impeller wheel.
- Check for excessive dust build-up or
missing on the impeller wheel.
- Clean the interior of the unit (wall and
motor plate)
Contact your contractor for all your needs in terms of replacement parts:
VOC detector, power cord, motor, ventilator, ballast, UV lamp, etc.
1. Turn the unit OFF and ON. Wait for the VOC detector to calibrate (5 min).
2. Use a gas lighter near the VOC detector (no ame).
Lamp and ballast LED #2 should turn ON.
3. If ballast LED #2 is still OFF, replace ballast.
If lamp LED # 2 is still OFF, test lamp by swapping with Lamp #1. If Lamp was defective, replace lamp.
If both LED (lamp and ballast #2) are still OFF after replacing, adjust sensitivity of the VOC detector: Attach alligator clips to
the positive and neutral post on the electronic card. Use a screwdrive and adjust the screw, which will increase or diminish
the voltage (factory set at 3.0 VDC). The higher the voltage, the quicker the detector reacts.
4. If both LED (lamp and ballast #2) are still OFF after replacing the lamps and ballasts, and adjusting the VOC detector,
change the VOC detector.

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Instruction Manual for SANUVAIR®S300 VOC
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WARRANTY
You should rst read all instructions before attempting to use this product.
For this warranty to be valid, keep a copy of the proof of purchase.
UV lamp 2 years
Ballast 3 years
Electric Motor 3 years
VOC Detector 1 year
A. This limited warranty applies to repair or replacement of product found to be defective in material or workmanship. This warranty does not apply to
damage resulting from abusive, unreasonable use or supplemental damage. Defects that are the result of normal wear and tear will not be considered
manufacturing defects under this warranty.
SANUVOX IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY NATURE, ANY IMPLIED WARRANTY OF MERCHANTABILITY
OR FITNESS FOR A PARTICULAR PURPOSE ON THIS PRODUCT IS LIMITED IN DURATION TO THE DURATION OF THIS WARRANTY.
Some jurisdictions do not allow the exclusion or limitation of incidential or consequential damages or limitation on how long an implied warranty last, so
the above limitations or exclusions may not apply to you. This warranty gives specic legal rights, and you also may have other rights which vary from
jurisdiction to jurisdiction. This warranty applies only to the original purchaser of this product from the original date of purchase.
B. At its option, SANUVOX will repair or replace this product if it is found to be defective in material or workmanship.
C. This warranty does not cover damage resulting from any unauthorized attempts to repair or from any use not in accordance with the instruction manual.
D. This warranty does not cover the lters, prelters or other accessories (if included), except for material or workmanship defects.
Call us toll-free at 1-888-726-8869 or email: [email protected]
Please be sure to specify product name.
NOTE: IF YOU EXPERIENCE A PROBLEM, PLEASE CONTACT CUSTOMER SERVICE FIRST OR SEE YOUR WARRANTY. DO NOT RETURN THE PRODUCT
TO THE ORIGINAL PLACE OF PURCHASE. DO NOT ATTEMPT TO OPEN THE PRODUCT OR TAMPER WITH ITS COMPONENTS WITHOUT CONTACTING
CUSTOMER SERVICE FIRST. DOING SO MAY VOID YOUR WARRANTY AND CAUSE PERSONAL INJURY OR DAMAGE TO THE PRODUCT.
CUSTOMER SERVICE
TO ORDER REPLACEMENT PARTS
PLEASE CONTACT YOUR CONTRACTOR OR SANUVOX CUSTOMER SERVICE
Toll-Free Phone #: 1-888-726-8869
Email: [email protected]
Website: www.sanuvox.com
Please be sure to specify product name.
Replacement parts for this product
BST120/277GL Ballast with multi-voltage input of 120-277 VAC, 50/60 Hz
LMPHGXJ105-1 T6 High Intensity 10.5" ‘J’ shaped UV lamp (yellow tips)
LMPHXJ105 T6 High Intensity 10.5" ‘J’ shaped UV lamp (blue tips)
ELC-DET-VOC-1A VOC Detector
FTR-10 MERV8 Prelter
or the carbon MERV8 prelter #FTR-10A
MSC-LOU-1 Air inlet / outlet louver
MEC-COL-1 8" collar
WARNING: Use only specied SANUVOX branded replacement UV lamps with your unit or system. Use of any other
lamps will void your warranty and can result in damage to the unit, system and/or lamp(s).
REGISTER
YOUR WARRANTY
ONLINE AT
www.sanuvox.com
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