Sanyo SCP-4930 User manual

Qwest®Service
www.qwestwireless.com
Copyright © 2005 Qwest Communications International, Inc. All rights
reserved. No reproduction in whole or in part without prior written
approval. Qwest is a trademar of Qwest Communications International
Inc. Sprint is a trademar of Sprint Nextel. All other trademar s are the
property of their respective owners.
SCP-4930 by Sanyo®

Table of Contents
Welcome to Qwest® . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .i
ntroduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .ii
Section 1: Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
1A. Setting Up Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Setting Up Your Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Account Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Section 2: Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
2A. Your Phone: The Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
FrontView o Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Viewing the Display Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
Features o Your Wireless Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Turning Your Phone On and O . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Using Your Phone’s Battery and Charger . . . . . . . . . . . . . . . . . . . . . . . . .20
Displaying Your Phone Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
Making and Answering Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24
Entering Text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42
2B. Controlling Your Phone’s Settings . . . . . . . . . . . . . . . . . . . . . .51
Sound Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52
Display Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60
Location Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70
Messaging Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71
Airplane Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77
TTY Use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78
Phone Setup Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80

2C. Setting Your Phone’s Security . . . . . . . . . . . . . . . . . . . . . . . . . .89
Accessing the Security Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .90
Using Your Phone’s Lock Feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .91
Restricting Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .93
Using Special Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .94
Erasing Phone Content . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95
Resetting Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96
Security Features or Sprint PCS Vision . . . . . . . . . . . . . . . . . . . . . . . . . . .97
2D. Controlling Your Roaming Experience . . . . . . . . . . . . . . . . . .99
Understanding Roaming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .100
Setting Your Phone’s Roam Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .103
Using Call Guard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .104
2E. Navigating Through Menus . . . . . . . . . . . . . . . . . . . . . . . . . . .107
Menu Navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .108
Menu Structure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .108
Viewing the Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .110
2F. Managing Call History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .113
Viewing History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .114
Call History Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .115
Making a Call From Call History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .116
Saving a Phone Number From Call History . . . . . . . . . . . . . . . . . . . . . .117
Prepending a Phone Number From Call History . . . . . . . . . . . . . . . .118
Erasing Call History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .119
2G. Using the Contacts Directory . . . . . . . . . . . . . . . . . . . . . . . . .121
Displaying the Contacts List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .122
Adding a New Contacts Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .122
Finding Contacts List Entries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .123
Contacts List Entry Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .125
Adding a Phone Number to a Contacts Entry . . . . . . . . . . . . . . . . . . .126

Editing a Contacts Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .127
Erasing a Contacts Entry From the List . . . . . . . . . . . . . . . . . . . . . . . . . .127
Assigning Speed Dial Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .128
Selecting a Ringer or an Image or an Entry . . . . . . . . . . . . . . . . . . . . .129
Secret Contacts Entries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .131
2H. Using the Phone’s Calendar and Tools . . . . . . . . . . . . . . . .133
Using Your Phone’s Calendar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .134
Displaying Personal In ormation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .146
Using Your Phone’s Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .148
2 . Using Your Phone’s Voice Services . . . . . . . . . . . . . . . . . . . .153
Using Automatic Speech Recognition . . . . . . . . . . . . . . . . . . . . . . . . . . .154
Using the Voice Recorder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .166
Setting Up Screen Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .174
2J. Using Ready Link . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .179
Getting Started With Ready Link . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .180
Making and Receiving a Ready Link Call . . . . . . . . . . . . . . . . . . . . . . . . .183
Adding and Editing Ready Link Contacts . . . . . . . . . . . . . . . . . . . . . . . .190
Erasing Ready Link List Entries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .198
Managing Ready Link Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .200
Section 3: Qwest® Service Features . . . . . . . . . . . . . . . . . .207
3A. Qwest® Service Features: The Basics . . . . . . . . . . . . . . . . . .209
Using Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .210
Using Text SMS Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .220
Using Caller ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .226
Responding to Call Waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .227
Making a Three-Way Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .228
Using Call Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .229

3B. Sprint PCS Vision . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .231
Getting Started With Sprint PCS Vision . . . . . . . . . . . . . . . . . . . . . . . . .232
Accessing Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .238
Downloading Premium Services Content . . . . . . . . . . . . . . . . . . . . . .242
Exploring the Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .245
Sprint PCS Vision FAQs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .251
Section 4: Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .253
4A. Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .255
Getting the Most Out o Your Reception . . . . . . . . . . . . . . . . . . . . . . . .256
Maintaining Sa e Use o and Access to Your Phone . . . . . . . . . . . .258
Caring or the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .260
Acknowledging Special Precautions and the FCC Notice . . . . . .261
Owner’s Record . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .263
Phone Guide Proprietary Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .263
ndex . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .265

i
Welcome to Qwest®
This guide will amiliarize you with our service and your
new wireless phone through simple, easy-to- ollow
instructions. It’s all right here – rom setting up your
account passwords and voicemail to using the most
advanced eatures o your phone.
Welcome and thank you for choosing Qwest®.

ii
ntroduction
This Phone Guide introduces you to wireless service and all
the eatures o your new phone. It’s divided into our
sections:
Section 1: Getting Started
Section 2: Your Phone
Section 3: Qwest Service Features
Section 4: Sa ety
Throughout this guide, you’ll ind tips that highlight special
shortcuts and timely reminders to help you make the most
o your new phone and service. The Table o Contents and
Index will also help you quickly locate speci ic in ormation.
You’ll get the most out o your phone i you read each
section. However, i you’d like to get right to a speci ic
eature, simply locate that section in the Table o Contents
and go directly to that page. Follow the instructions in that
section, and you’ll be ready to use your phone in no time.

Getting Started
Section 1

2

Section 1A: Setting Up Service 3
Section 1A
Setting Up Service
n This Section
Getting Started
Setting Up Your Voicemail
Account Passwords
Getting Help
Setting up service on your SCP-4930 by Sanyo is quick and
easy. This section walks you through the necessary steps to
unlock your phone, set up your voicemail, and contact
Qwest or assistance with your wireless service.
Setting Up Service

4 Section 1A: Setting Up Service
Getting Started
Unlocking Your Phone
To unlock your phone, follow these easy steps:
1. Press and hold Eto turn the phone on.
2. Press Unlock (le t so tkey).
Note:To select a softkey, press the softkey button directly below the softkey
text that appears at the bottom left and bottom right of your phone’s
display screen. Softkey actions change according to the screen you’re
viewing and will not appear if there is no corresponding action available.
3. Enter your our-digit lock code. (For security purposes,
the code is not visible as you type.)
Tip:If you can’t recall your lock code, try using the last four digits of your
wireless phone number or try 0000. If neither of these work, call west
WirelessTM Repair at 1-888-879-0611.

Section 1A: Setting Up Service 5
Setting Up Your Voicemail
All unanswered calls to your wireless phone are automatically
trans erred to your voicemail, even i your phone is in use or
turned o . There ore, you will want to set up your voicemail
and personal greeting as soon as your phone is activated.
To set up your voicemail:
1. Press and hold 1.
2. Follow the system prompts to:
Create your pass code
Record your name announcement
Record your greeting
Choose whether or not to activate One-Touch
Message Access (a eature that lets you access
messages simply by pressing and holding 1,
bypassing the need or you to enter your pass code)
Note: If you are concerned about unauthorized access to your voicemail
account, westrecommends you enable your voicemail pass code.
For more in ormation about using your voicemail, see “Using
Voicemail”on page 210.
Setting Up Service

6 Section 1A: Setting Up Service
Account Passwords
As a Qwest customer, you enjoy unlimited access to your
personal account in ormation, your voicemail account, and
your Sprint PCS Vision account. To ensure that no one else has
access to your in ormation, you will need to create passwords
to protect your privacy.
Account Password
I you are the account owner, you’ll have an account password
to sign on to www.qwestwireless.com and to use when calling
QwestWireless Customer Service. Your de ault account
password is the last our digits o your Social Security number.
Voicemail Password
You’ll create your voicemail password (or pass code) when you
set up your voicemail. See “Setting Up Your Voicemail”on
page 5 or more in ormation on your voicemail password.
Sprint PCS Vision Password
I your service plan includes Sprint PCS VisionSM, you can set up
a Sprint PCS Vision Password. This optional password may be
used to authorize purchase o Premium Services content and
to protect personal in ormation on multi-phone accounts.
For more in ormation, or to change your passwords, sign
on to www.qwestwireless.com or call Qwest WirelessTM Repair
at 1-888-879-0611.

Section 1A: Setting Up Service 7
Getting Help
VisitOur Website
You can get up-to-date in ormation on your wireless
service and options by signing onto our Website at
www.qwestwireless.com.
When you visit us online, you can
Review coverage maps
Learn how to use voicemail
Access your account in ormation
Check out requently asked questions
And more
Reaching QwestWireless Customer Service
You can reach Qwest online or by phone:
Sign on to your account at www.qwestwireless.com
Call us toll- ree at 1-888-879-0611
Directory Assistance
You have access to a variety o services and in ormation
through Directory Assistance, including residential, business,
and government listings. There is a per-call charge, and you
will be billed or airtime.
To call Directory Assistance:
Press 411T.
Setting Up Service

8 Section 1A: Setting Up Service
Operator Services
Operator Services provides assistance when placing collect
calls or when placing calls billed to a local telephone calling
card or third party.
To access Operator Services:
Press 0T.
For more in ormation or to see the latest in products and
services, visit us online at www.qwestwireless.com.

Your Phone
Section 2

10

Section 2A: Your Phone – The Basics 11
Section 2A
Your Phone: The Basics
n This Section
FrontView of Your Phone
Viewing the Display Screen
Features of Your Wireless Phone
Turning Your Phone On and Off
Using Your Phone’s Battery and Charger
Displaying Your Phone Number
Making and Answering Calls
Entering Text
Your SCP-4930 by Sanyo is packed with features that simplify
your life and expand your ability to stay connected to the
people and information that are important to you. This
section will guide you through the basic unctions and
calling eatures o your phone.
Phone Basics

12 Section 2A: Your Phone – The Basics
FrontView of Your Phone
Key Functions
1. Antenna : Fully extend the antenna or the best
reception.
2. Headset Jack : Lets you insert the plug o a headset (sold
separately) or hands- ree phone use.
3. Side Volume Key : Lets you adjust the receiver volume
during a call or ringer volume in standby mode.
You can also use it to scroll up or down to navigate
through the di erent menu options.
Qwest
Sep 15, 05 (Thu)
10:30 am
1. Antenna
3. Side Volume
Key
5. LED
Indicator
6. Earpiece
7. LCD
(display)
8. So tkey
(let)
9. Navigation
Key
10. Web Key
11. TALK Key
12. Microphone
13. Accessories
Connector
2. Headset Jack
19. MENU/OK Key
20. So tkey
(right)
18. Back Key
17. END/POWER Key
16. Keypad
15. SPEAKER Key
14. Charger Jack
4. Ready Link/
Voice Recorder
Button