SATO Argox OS-2140DZ User manual

Confidential Rev. A, February 13
S
SA AT TO O V Va al lu ue e L Li in ne e P Pr ri in nt te er rs s
Trusted Dependability, Quality Assured, Exceptional Value
O
OS S S Se er ri ie es s
X
X S Se er ri ie es s
C
CP P S Se er ri ie es s
P
Pr ro od du uc ct t G Gu ui id de e

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Ta ab bl le e o of f C Co on nt te en nt ts s
1ABOUT SATO CORPORATION............................................................................... 4
1.1 Contacting SATO America, Inc........................................................................................4
2SATO VALUE LINE POSITIONING.......................................................................... 5
3PRODUCT TOUR...................................................................................................... 8
4KEY SELLING POINTS .......................................................................................... 15
4.1 Durability..........................................................................................................................15
4.2 Emulations.......................................................................................................................15
4.3 Interface Connectivity Options......................................................................................15
4.4 Media and Ribbon Loading............................................................................................15
4.5 Bi-Directional Ribbon Capability...................................................................................15
4.6 Modular Design ...............................................................................................................16
4.7 Accessories.....................................................................................................................16
4.8 CP-2140Z Ribbon Capacity ............................................................................................16
4.9 CP-2140Z Label Detection Sensors...............................................................................16
4.10 X Series LCD Display and User Interface .....................................................................17
4.11 X Series Label Detection Sensors.................................................................................17
5SOFTWARE / APPLICATIONS .............................................................................. 18
6PRINTER SPECIFICATIONS.................................................................................. 19
7COMPETITIVE COMPARISONS............................................................................ 24
8TARGET MARKETS AND APPLICATIONS........................................................... 33
9WARRANTY AND MAINTENANCE INFORMATION ............................................. 36
9.1 Standard Warranty..........................................................................................................36
9.2 Service Contract Options...............................................................................................36
10 PRICING ................................................................................................................. 37

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DISCLAIMERS AND CONFIDENTIALITY
Any product and corporate names used in this publication may be trademarks or registered trademarks of
other companies, and are used only for explanation and to their owner’s benefit, without intent to infringe.
SATO has made in good faith effort to present the most accurate and timely information available. Competi-
tive information contained in this publication is based on public data sources available at the time of publica-
tion. SATO shall not be responsible for any inaccuracies or omissions in this information, including, but not
limited to, information obtained from other companies’ publications, the press, and other third party organiza-
tions.
All information in this publication is subject to change without notice, and does not represent a commitment on
the part of SATO. No part of this manual may be reproduced for any purpose or in any form, included elec-
tronic storage and retrieval, without he expresses permission of SATO, should be considered confidential and
not distributed to any third parties. This document is intended solely for the use of SATO agents and repre-
sentatives.
Copyright 2013, SATO Corporation. All rights reserved.

4 Rev. A, February 13
1
1 A Ab bo ou ut t S SA AT TO O C Co or rp po or ra at ti io on n
SATO Corporation, Japan, was established in 1940 to manufacture and sell packaging machinery. In 1962,
SATO invented the world's first hand-held labeler and operations as an international supplier of labeling ma-
chinery began. SATO America, US subsidiary was established in 1977 and eventually became SATO Ameri-
ca, Inc. in 1987.
Since SATO's 1979 introduction of the world's first thermal transfer barcode printer, Model 2311, SATO has
continued to be in the forefront of thermal printing technologies. Barcodes have proven to be a medium for
inputting information that satisfies all requirements, including high reading speed, incomparable accuracy, and
low cost. Barcodes have therefore gone into widespread use in a variety of business sectors. Recognizing
this, SATO Corporation has developed barcode solutions for a wide spectrum of markets and applications.
SATO acquired Argox Information Co., Ltd. in 2011, making Argox a member of the SATO Group of Compa-
nies and expanding the availability of Argox products globally.
Today, SATO continues its tradition of designing and manufacturing high quality industrial printers, which de-
liver reliable performance with each print job.
Information about SATO and SATO products can be found at http://www.satoamerica.com.
1.1 Contacting SATO America, Inc.
SATO America, Inc.
10350A Nations Ford Road Charlotte, NC 28273
Phone: [phone] • Fax: [phone]
Email: [email protected] • http://www.satoamerica.com

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2 S SA AT TO O V Va al lu ue e L Li in ne e P Po os si it ti io on ni in ng g
SATO’s Value Line consists of three separate printer series –the OS Series, CP Series, and X Series. The
OS Series and CP Series desktop printers are designed for lower and mid volume applications, while the X
Series industrial printers are designed for higher volume printing. The series are also differentiated by the
following printer models:
OS-2140DZ
The OS-2140DZ direct thermal barcode printer offers excellent value for meeting your low to medium volume
printing requirements. Fast and reliable with a printing speed of 4 inches per second, this printer features a
32-bit CPU, 4M Flash memory and 8M DRAM. It also offers extended printing length of up to 100-inches to
facilitate a wide range of media.
Space-saving and user-friendly the OS-2140DZ is simple to set up and operate, and creating labels is easy. A
see-through window lets users monitor when to change media. A USB interface offers more flexible connec-
tivity. The printer supports 1D/GS1 Data Bar, 2D/Composite codes and QR barcodes. The OS-2140DZ pro-
vides true value for a compact and dependable high-performance direct thermal printer.
● 203dpi resolution
● Durable and easy maintenance; only 8 screws disassemble entire unit
● Snap-in thermal print head loads in seconds
● Detachable top cover for kiosk and other special applications
● PPLZ emulation
● Support 1D/GS1 Data bar, 2D/Composite codes and QR barcodes
● Full range of options: Cutter, external label unwinder, memory card, and RTC
● Ability to download 2-byte Asian fonts
OS-214plus
The OS-214plus is the newest generation of Argox's most successful medium volume printer model. Its at-
tractive and stylish design is just one of several new features and advanced functions. The significantly larger
onboard memory increases print capability for producing a wider range of label applications. A full-speed USB
interface adds flexibility for use with any of today's notebook and other computers. Its space-saving design
offers the same small footprint and light weight as previous models for easy and convenient placement. The
new OS-214plus maintains Argox's leading position as the industry standard for style, price, and perfor-
mance.
● Direct thermal or thermal transfer printing
● 203dpi resolution
● Centronics Parallel, RS-232, and USB interfaces
● Durable and easy maintenance; only 10 screws disassemble entire unit
● Snap-in thermal print head loads in seconds
● Easy media loading & ribbon installation
● Detachable top cover for kiosk and other special applications
● PPLA, PPLB emulations available
● Support 1D/GS1 Data bar, 2D/Composite codes and QR barcodes
● Full range of options: Cutter, external label unwinder, font card, and RTC
● Printer Server external for Ethernet/Wireless options

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CP-2140Z
The compact CP-2140Z desktop printer not only saves space, it lets you install a large 300M long ribbon for
bigger printing demands. Ribbons and media are easy to load, and you can use ribbons ink-side in or ink-side
out. A media sensor system delivers greater flexibility for diverse media and applications. A head-open switch
initiates auto-calibration for more precise printing. Multiple communication interfaces include parallel, RS-232,
and USB.
The CP-2140Z prints at 203dpi resolution and a speed of 4ips. Standard memory includes 4MB Flash and
8MB SDRAM. The printer has a modular design for easy maintenance. It supports the Windows 7 OS,
1D/GS1 Data bar, 2D/Composite codes, QR barcodes, and Windows TrueType fonts.
With the CP-2140Z you get the convenience of a small size printer with the functions of a large printer and at
a more competitive cost. It’s the perfect printer for applications such as clothing tags, self-labeling, mailing,
retail, shipping & receiving, inventory and patient tracking. The new CP-2140Z printers continue Argox’s lead-
ing position in innovation, price, and performance.
● Compact size and 300M ribbon capacity
● Easy media and ribbon loading
● Multiple communication interfaces
● Robust paper sensor system for diverse applications
● Ribbons can be wound ink-side out or ink-side in
● Printing speed 4 ips, standard memory of 4MB FLASH and 8MB SDRAM
● Module design for easy maintenance
● Four Auto-Calibration Modes
● Supports 1D/GS1 Data bar, 2D/Composite codes and QR barcodes, and windows true
type font download
X-2000V
The versatile new X-2000V industrial barcode printer features "stand-alone" operation using a standard PS/2
interface for connecting a PC keyboard or scanner for data input—no extra cost for KDU or printer controller
is required. A multilingual LCD display on the front panel makes installation, configuration, and operation sim-
ple and convenient. The X-2000V has a 32-bit RISC microprocessor for printing speeds up to 6ips as well as
4MB of Flash memory, and 8MB SDRAM. Enhanced features include an easy-to-adjust print mechanism, se-
lectable inside or outside ribbon coating; easily adjusted thermal print head pressure, a button for fine-tuning
ribbon tension, and many more. Plug-and-play setup with parallel, serial and bi-directional USB interfaces
offers maximum flexibility and connectivity. The X-2000V is an industrial-strength barcode printer that is easy
to adjust and delivers excellent cost-performance.
●Heavy duty label printer
● 32-bit CPU and up to 6ips printing speed
● LCD display for easy operation
● Movable reflective & transmissive media sensors
● Centronics parallel, RS-232 and USB interfaces available, and PS/2 interface for standalone operation: di-
rectly connecting a PC keyboard to input label data without a PC
● Industrial-strength media management: 360M ribbon & 8” media compartment
● Easy media loading & ribbon installation
● Ribbons can be wound ink-side out or ink-side in
● PPLA, PPLB emulations available
● Durable and easy maintenance; easy-to-replace cutter and peeler
● Support 1D/GS1 Data bar, 2D/ Composite codes and QR barcodes
● Full range of options: Cutter, Peeler, external label unwinder, font card, and RTC
● Printer Server external for Ethernet/Wireless/Bluetooth options
X-2000V Zip
The X-2000V Zip is the same as the X-2000V, except it has PPLZ emulation instead.

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X-2300ZE
The X-2300ZE is a high-performance, flexible, and easy-to-use industrial barcode printer with Ethernet capa-
bilities. The durable X-2300ZE features direct thermal and thermal transfer printing with 203dpi resolution and
up to 6ips printing speed. A 32-bit CPU, 8MB Flash and 16MB SDRAM onboard memory assures high quality
performance. Communication interfaces include parallel port, RS-232, USB, PS/2 keyboard and Ethernet for
easy connectivity. An SNMP trap function allows the monitoring of network attached devices in real-time. The
X-2300ZE’s standard PS/2 interface connects an input device such as a keyboard or scanner for stand-alone
operation.
The multilingual LCD facilitates easy installation and operation, and a built-in RTC lets you print times and/or
dates on labels. The flexible X-2300ZE has an adjustable reflective and transmissive double sensor system
that ensures precise label detection for many types of media. A printer switch also lets you use either inside
or outside coated ribbons.
The X-2300ZE offers the latest features, high-performance, flexibility, and easy operation, delivering excep-
tional value all at a competitive price.
● Heavy duty label printer
● LCD display for easy operation
● 32-bit CPU and 8MB Flash; 16MB SDRAM memory standard
● Multiple communication interfaces – Parallel, RS-232, USB, PS/2 Keyboard, and Ethernet
● Media Auto Calibration function
● SNMP trap function for network management
● Real Time Clock (RTC) Built-in
● PPLZ emulation
● Movable reflective & transmissive media sensors
● Ribbons can be wound ink-side out or ink-side in

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3 P Pr ro od du uc ct t T To ou ur r
OS Series
Top Cover
Power Switch
H Cover
Power Indicator
Ready Indicator
Feed Button
Ribbon module
(not included with OS-2140DZ)
Media Hanger
Ribbon Pick-up Holder
Release Levers

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OS Series (cont.)
See next page for interface options
Power Switch
Ribbon Supply Holder
Thermal Print head
Platen Roller

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USB Port
Power Jack
RS232 Serial Port
Parallel Port
OS Series (cont.)
(OS-214 plus)
(OS-2140DZ)
RS-232 Serial Port
USB Port

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CP Series
Feed Button
Power LED
Ready LED
Top Cover
Module Release Latch
Media Shields
Ribbon
Pick-up
Holder
Media Hanger

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CP Series (cont.)
Feed Button
Ready LED
Power LED
Media Guides
Transmissive Sensor
Print Head
Top Cover
Ribbon
Supply
Holder
Media Shaft
Platen Roller
Reflective sensor
Front Cover
Head-Open Sensor
Power Switch
Parallel Port
USB
Power Jack
RS232 Serial

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X Series
LEDs and
Buttons
LCD Display
Front Access Door
Top Access Door
Ribbon Pick-up Spindle
Ribbon Supply Spindle
Media Supply Spindle
Print Head Latch
Thermal Print Head
Feed Slot

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X Series (cont.)
(back of printer)
Head Latch
Paper Sensor Guide
Paper Roller
Thermal Print Head
PS/2
Amber LED
Green LED
Centronics
Parallel
USB
RS232 Serial
Power Switch
AC Power Jack
Ethernet
(X-2300ZE only)

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4 K Ke ey y S Se el ll li in ng g P Po oi in nt ts s
The best selling point of SATO’s Value Line is in the name – Value! All Value Line printers have an attractive
price rarely seen for quality printers with all the features offered by the OS Series, CP Series, and X Series.
Specific product features are outlined in the following sections to highlight the value these printers offer.
4.1 Durability
The OS Series and CP Series printers have a high-impact ABS housing and all-metal print mechanism to as-
sure dependable performance. The X Series printers take industrial design to the next level with an all-metal
housing for harsh environments. Just like all SATO printers, customers can be confident knowing the printers
are made to last.
4.2 Emulations
Three of the most popular thermal language emulations are available for SATO’s Value Line of printers:
PPLA –DPL emulation
PPLB –EPL II emulation
PPLZ –ZPL II emulation
These emulations make it easy to integrate the printers for any customer using DPL, EPL, or ZPL print lan-
guage. The Value Line printers can also be phased in to an existing fleet of printers without using different
software or commands to print. A breakdown of the emulation(s) included with each model is listed below:
Printer Model
Emulation
OS-2140DZ
PPLZ
OS-214plus
PPLA/PPLB
CP-2140Z
PPLZ
X-2000V
PPLA/PPLB
X-2000V Zip
PPLZ
X-2300ZE
PPLZ
4.3 Interface Connectivity Options
SATO’s Value Line has flexible communication ports to meet any need. A breakdown of the interface options
by model are listed below:
Printer Model
USB
RS-232 Serial
Parallel
Ethernet
OS-2140DZ
Yes
Yes
No
No
OS-214plus
Yes
Yes
Yes
No
CP-2140Z
Yes
Yes
Yes
No
X-2000V
Yes
Yes
Yes
No
X-2000V Zip
Yes
Yes
Yes
No
X-2300ZE
Yes
Yes
Yes
Yes
4.4 Media and Ribbon Loading
All Value Line printers are engineered for ease-of-use, and loading labels and ribbons is no exception.
Instructional videos for loading media and ribbons can be found on the web:
OS Series:
CP Series:
X Series:
Label auto detection features align the labels after loading is complete, so operators don’t need to worry
about manual calibration.
4.5 Bi-Directional Ribbon Capability
The ribbon drive system of the CP Series and X Series printers are designed to accommodate both coated-
side-in (CSI) and coated-side-out (CSO) ribbons. This design element allows users a greater selection of rib-
bon materials and supply sourcing options.

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4.6 Modular Design
All Value Line printers continue SATO’s strong history of serviceability. The platen rollers and print heads can
be replaced in less than 5 minutes. In fact, the OS-2140DZ printers can be entirely disassembled by remov-
ing just 8 screws. The modular design allows parts assemblies to be quickly and easily replaced, and also
provides flexibility for installing options and accessories as needed.
4.7 Accessories
All Value Line printers can have an optional cutter installed to precisely cut individual label and tag stocks as
they are printed.
A Real Time Clock comes standard with the X-2300ZE, and can be added to all other Value Line models up-
on request. The clock/calendar enables users to print an accurate time and/or date on the labels.
SATO’s External Label Unwinder can be used with any printer with a fanfold slot. However, it was designed
for the OS Series and CP printers to accommodate label rolls up to 8.5” in diameter.
The X Series printers have a dispenser option for customers who apply the labels as soon as they’re printed.
The dispenser presents each printed label removed from the liner for ready application. The X Series printers
can also have an integrated liner take up that allows efficient and safe rewinding of the backing material from
dispensed labels.
4.8 CP-2140Z Ribbon Capacity
The CP-2140Z printers were designed to print higher volumes than similar desktop models. The ability to
hold 300M rolls of thermal ribbons cuts the downtime due to roll changes by more than half. Use 300M rib-
bons and larger label rolls with the external label unwinder for maximum efficiency. The CP-2140Z printers
can also use ribbons wound in or out, so customers can standardize what they use with other tabletop print-
ers.
4.9 CP-2140Z Label Detection Sensors
The CP-2140Z printers have a fixed center transmissive sensor for detecting gaps between labels/tags and a
movable reflective sensor for detecting black marks. This adjustable dual-sensor system provides greater
flexibility to accommodate diverse media and applications.

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4.10 X Series LCD Display and User Interface
The X Series printers’ front panel includes:
3 LED indicators (READY, MEDIA, and RIBBON)
3 buttons (FEED/Config., PAUSE/Calibr., CANCEL/Reset)
LCD Display
The multi-function operation panel and LCD screen makes installation, configuration, and operation simple
and convenient. The LCD screen can also display information in Spanish, French, German, Italian, Portu-
guese, or Simplified Chinese.
Changing settings, managing print jobs, recovering from errors, and diagnostic updates can all be performed
without a PC.
4.11 X Series Label Detection Sensors
The X Series printers have a movable transmissive sensor for detecting gaps between labels/tags and a
movable reflective sensor for detecting black marks. This adjustable dual-sensor system provides greater
flexibility to accommodate diverse media and applications.

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5 S So of ft tw wa ar re e / / A Ap pp pl li ic ca at ti io on ns s
Multiple software packages are included with each Value Line printer, and they are also available for down-
load from SATO’s website.
Printer Utility
The Argox Printer Utility has a simple GUI
interface and allows users to:
Update printer configuration settings
Perform Self Tests
Perform media calibration
Download/update firmware
Font Utility
Windows True Type Fonts can be downloaded and stored in the printer’s memory using the Font Utility. The
ability to recall a large variety of fonts provides flexibility and helps meet the needs of customers with specific
requirements.
Bartender UltraLite
Bartender is one of the world’s most popular label design software packages, and SATO offers a free Argox-
only edition. Label formats can easily be designed with Bartender UltraLite, and the free version allows an
unlimited number of labels to be printed.
Advanced features can be tried for 30 days. If required or desired, customers can purchase the full retail edi-
tion upon expiration.
Drivers
Windows drivers (Seagull Scientific) are also included and available for download for every Value Line printer.

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6 P Pr ri in nt te er r S Sp pe ec ci if fi ic ca at ti io on ns s
OS Series
Specification
OS-2140DZ
OS-214plus
Printing method
Direct Transfer
Direct Transfer/Thermal Transfer
Printing resolution
203 dpi (8dots/mm)
Printing speed
Up to 4ips (102mm/s)
2~3ips(51~76mm/s)
Printing length
Max 100” (2540mm)
Max 43”(1092mm)
Printing width
Max 4.16” (105mm)
Memory
8MB DRAM(6MB user available)
4MB Flash ROM(2MB user available)
CPU type
32 bit RISC microprocessor
Media sensor
Reflective x 1
Operation interface
LED indicator(Power/Ready)x2, Button(Feed)x1
Communication Interface
RS-232(Baud rate 2400 ~ 115200
bps), USB(2.0)
Centronics Parallel,
RS-232(Baud rate 2400 ~ 115200
bps), USB(2.0)
Fonts
Internal character sets standard
5 alpha-numeric fonts from 0.049”H ~ 0.23” H (1.25mm ~ 6.0mm)
Internal fonts are expandable up to 24x24 4 direction 0 ~ 270 rotation
Soft fonts are downloadable
Emulation
PPLZ
PPLA/PPLB
Software-Label editing
Windows Driver (Win 2003/XP/Vista/Windows 7) BarTender
Software-Utility
Printer Utility, Font Utility
Media Type
Roll-feed, die-cut, continuous, fan-fold, tags, ticket in thermal paper or plain
paper and fabric label
Media
Max Width:4.33”(110mm) Min Width:1”(25.4mm)
Thickness:0.0025”~0.01”(0.0635~0.254mm)
Max roll capacity(OD):4.3”(109mm)
Core size:0.5”(12.7mm) (1”(25.4mm) optional)
Ribbon
N/A
Ribbon Width: 1”~4”
Ribbon roll –max OD: 1.45”(37mm)
Ribbon Length: max 92m
Core size –ID: 0.5”(13mm) with
notch
Wax, Wax/Resin, Resin (Outside
Ribbon)
Dimensions
W 186mm x H 153mm x L 278mm
Weight
2.0kgs
Power Source
Universal Switching Power Supply Input: 100V~240V,
1.5A, 50~60Hz, Output: 24VDC, 2.4A
Operation Environment
Operation Temperature: 40F~100F (4C~38C), 10% ~ 90% non-
condensing,
Storage Temperature: -4F~122F (-20C~50C)
Optional Items
Cutter, label unwinder, RTC Card, 2MB Asian Font Card (Traditional Chinese,
Simplified Chinese, Korean and Japanese)
Agency Listing
CE, FCC, cTUVus, CCC,

20 Rev. A, February 13
1D Barcodes
PPLZ: Code 39 (standard/with check-
sum digit), Code 93 Interleaved 2of 5
(standard/with checksum digit/with
human readable check digit), EAN-8,
EAN-13, UPC-A, UPC-E, Postnet,
Codabar, Code 128 subset A/B/C,
Code 128 Auto, UPC/EAN-Extension,
Plessey, Industrial 2 of 5 , Standard 2
of 5, Logmars, MSI, Code 11, GS1
DataBar
PPLA: Code 39, Code 93,Code
128/subset A/B/C, Codabar, Inter-
leaved 2 of 5, UPC A/E/2/5 add-on,
EAN-13/8, UCC/EAN 128, Postnet,
Plessey, Interleaved 2 of 5, Inter-
leaved 2 of 5 with a modulo 10
checksum, Interleaved 2 of 5 with a
modulo 10 checksum and shipping
bearer bars , Code 128, UCC/EAN
Code 128 Random Weight, HBIC,
Telepen , FIM
PPLB: Code 39, Code 93, Code
128/ subset A,B,C, Codabar, Inter-
leaved 2 of 5, Interleaved 2 of 5 with
check sum digit, Interleaved 2 of 5
with human readable check digit,
Matrix 2 of 5, UPC A/E 2 and 5 add-
on, EAN-8/13, Code 128UCC,
UCC/EAN, Postnet
2D Barcodes
PPLZ: MaxiCode, PDF417, Data Ma-
trix (ECC 200 only), QR code, Compo-
site codes
PPLA: PDF-417, MaxiCode, Data
Matrix (ECC200 only) ,QR Code,
Composite codes
PPLB: MaxiCode, PDF-417, QR
Code, Composite codes
Graphic
PPLZ: GRF, Hex and GDI
PPLA: PCX, BMP, IMG, HEX ,GDI
PPLB: PCX, Binary raster , GDI