Sebo Essential G4 User manual

OWNER’S MANUAL
For Household Use Only

M
~
PCB 12V power supply
PCB computer controller
Vaccum motor
Main switch in handle
Filter housing
Handle tube
Hall sensor
120V~
NL
~
Reed contact swivel switch
SEBO ESSENTIAL G4 SEVG001
SEBO ESSENTIAL G5 SEVG002
120V, 60 Hz, 2-wire
©SEBOStein&Co.04/2019RH
W
Connector in swivel neck
Connector in power head
WIRING DIAGRAM
TABLE OF CONTENTS
TECHNICAL DETAILS
2
Vacuum motor 1300 watts (12 amps)
Water lift (at motor) 92.5 in. H2O
Airflow (at motor) 103.8 CFM
Filter bag capacity 1.4 gal.
Sound level 69 dBA
Body weight G4-16.9 lbs / G5-17.1 lbs
Motor protection thermal cut-out
Working width G4-12 inches / G5-15 inches
Brush drive toothed belt
Brush speed 3100 rpm
Floor adjustment manual
Cord length 40 feet
Radio suppression EN 55014 Verf. 242/91
Technical Details 2
Wiring Diagram 2
How To Contact SEBO 2
Important Safety Instructions 3
SEBO Essential G Product Features 4
Standard Features of all SEBO Vacuums 5
Optional Attachments, Accessories, Bags & Filters 6
Identification of Parts 7
Standard Attachments 7
Assembly 7
Operating Instructions 8
Starting the Machine 8
Operating Positions 8
Using the Cleaning Wand, Hose & Attachments 9
The Display Panel 9
The Height Adjustment Wheel 9
Maintenance 10
Changing the Filter Bag 10
Changing the Pre-motor Microfilter 10
Changing the Exhaust Filter 10
Changing the Brush Roller 10
Clog Removal 11
Clogs in the Airflow Pathway 11
Clogs in the Attachment Hose 11
Clogs in the Cleaning Wand 11
Clogs in Entrance to Filter Bag 11
Clogs in the Swivel Neck 11
Trouble-shooting Guide 12
ESSENTIAL G4 | G5 Bag Housing and Handle Schematic and Part Numbers 13
ESSENTIAL G4 Power Head Schematic and Part Numbers 14
ESSENTIAL G5 Power Head Schematic and Part Numbers 15
To contact SEBO in the United States of America:
SEBO America, LLC
Telephone: [phone]
Fax: [phone]
Website: www.sebo.us
To contact SEBO in Canada:
SEBO Canada
Telephone: [phone]
Fax: [phone]
Website: www.sebocanada.ca
HOW TO CONTACT SEBO
For Warranty coverage information please refer to your Warranty Card included with your SEBO vacuum cleaner.

1. Do not leave vacuum while plugged in. Unplug from
outlet when not in use and before servicing.
2. Do not use outdoors or on wet surfaces.
3. Do not use near small children or pets. Do not allow
to be used as a toy. Use of this product by children
should always be supervised by an adult.
4. Use only as described in this manual. Use only
manufacturer-recommended attachments.
5. Do not use with a damaged cord or plug. If vacuum is
not working as it should, has been dropped, damaged,
left outdoors, or dropped into water, take it to a SEBO
service center.
6. Do not pull or carry by cord, use cord as a handle,
close a door on cord, or pull cord around sharp
edges or corners. Do not run vacuum over cord.
Keep cord away from heated surfaces.
7. Do not unplug by pulling on cord. To unplug, grasp
the plug – not the cord.
8. Do not plug in if switch is in the “I” (ON) position.
9. Do not use outlets above counters to plug in vacuum –
damage to items in the surrounding area could
occur.
10. Always carry the vacuum over steps and sills.
11. Do not handle plug or vacuum handle with wet hands.
12. Do not put any object into vacuum openings. Do not use
machine with any openings blocked. Keep openings
free of lint, hair, and anything that may reduce air flow.
13. Do not re-use filter bags or wash the filters.
14. Do not remove any screws from vacuum.
15. Do not vacuum up anything that is burning or
smoking, such as cigarettes, matches, or hot ashes.
16. Do not use vacuum without filter bag and/or filters in
place.
17. Turn off all machine controls before unplugging.
18. Use extra care when cleaning on stairs.
19. Do not use machine to vacuum up flammable or
combustible liquids such as gasoline or use in areas
where they may be present.
20. Machines can cause a fire when operated near
flammable vapors or materials. Do not operate this
vacuum near flammable fluids, dust or vapors.
21. Maintenance and repairs must be done by qualified
personnel.
22. Use only original SEBO replacement parts.
23. Do not use vacuum as a step.
24. If vacuum is used on plush carpet or carpet with thick
padding, do not leave machine standing in one place
with machine turned on.
25. Do not use the operator’s handle, which inserts into the
top of the bag housing, to carry the machine. The
carrying handle is located on the backside of the
machine’s bag housing.
26. Keep hair, loose clothing, fingers, and all parts of body
away from vacuum openings and moving parts. Do not
place fingers or other body parts under vacuum unless
it is unplugged.
27. Do not place the power head over rug or carpet edges.
28. The vacuum has a manual reset thermal protector. The
protector is reset by switching off the vacuum. The
thermal protector needs some time to cool down after
switching off! Check the vacuum for air blockages or
mechanical failures before switching on.
29. Store the vacuum in a dry place at room temperature.
When the vacuum is not in use, you should wrap the
cord on the cable hooks.
30. Any other servicing should be performed by an
authorized service representative.
IMPORTANT SAFETY INSTRUCTIONS
READ ALL INSTRUCTIONS BEFORE USING THIS MACHINE
3
When using an electrical appliance, basic precautions must always be followed.
To reduce the risk of electric shock, this vacuum cleaner has a polarized plug; one blade is wider than
the other. This plug will fit in a polarized outlet only one way. If the plug does not fit fully in the outlet, reverse the
plug. If it still does not fit, contact a qualified electrician to install the proper outlet. Do not change the plug in any
way. Connect only to the outlet type specified on the serial number plate underneath the machine.
SAVE THESE INSTRUCTIONS.
WARNING: To reduce the risk of fire, electric shock, or injury:
!

SEBO ESSENTIAL G PRODUCT FEATURES
4
Designed for All Floor Surfaces: Four-level Manual Brush
Height Adjustment – The brush height can be manually adjust-
ed up or down for optimal cleaning effectiveness.
Brush Obstruction Light & Auto Shut Off – If an obstruction
becomes jammed in the brush roller, a red warning light will
quickly flash, the brush roller will immediately stop spinning
and the vacuum will shut off. This prevents the belt from
breaking and protects the motor from damage.
The user should
turn the switch off, unplug the machine and immediately remove
the obstruction. If the user restarts the machine without removing
the obstruction, the machine will again shut off in 3 seconds and
the red “CHECK BRUSH” light will flash.
Bag Full or Clog Light & Auto Shut Off – A
warning light will illuminate and the
machine will automatically shut off, when it
senses a full bag, a clog in the airflow path-
way, or an excessively dirty micro filter.
If the user ignores this
warning for approximately 30 seconds, the machine will shut off
and the “BAG FULL OR CLOG” light will flash. The user should
turn the switch off, unplug the machine and immediately insert a
new bag or remove the clog (to remove a clog, refer to the Clog
Removal section on page 10). If the user restarts the machine
without having solved the problem, the “BAG FULL OR CLOG” light
will again illuminate and the machine will shut off in 30 seconds.
This feature prevents damage to the motor due to overheating.
Incorrect Height Setting or Worn Brush
Light – When the brush height is set too
high for optimal cleaning or when the
brush roller should be replaced due to
wear, the
red “CHECK BRUSH” light will illu-
minate (after a 10 second delay) to notify the
user that the brush roller is set incorrectly or
worn. If the red “CHECK BRUSH” light flashes continuously while
the head is in position 1 (after a 10 second delay), it is signalling
the user that the brush roller is too worn and, therefore, should be
replaced. The light will remain illuminated until the worn brush
roller is replaced, but the machine will continue to operate in the
meantime.
Easy Brush Roller Removal – Quick brush cleaning or replace-
ment is easy, and no tools are required!
Vacuum Motor – The ESSENTIAL G has a 1300 watt motor.
Forty-foot Cord – A 40-foot cord saves time because it mini-
mizes the number of electrical outlets needed during use.
Durable Matte Finish – The ESSENTIAL G has an exterior
housing with a special matte finish that is scratch and scuff-
resistant, so it looks great even after years of use.
Durable Heavy-duty Belts - The reinforced toothed belts do not
slip or stretch, resulting in a more efficient use of power, and
they should last the life of the machine.
Instant-use Wand and Suction Hose – The integrated instant-
use wand or suction hose is always ready. Just pull out either
tool, or both together, to clean hard-to-reach corners, edges
and crevices. The suction hose is ideal for cleaning furniture.
And an optional nine-foot extension hose is available, which
creates a total hose length of 15 feet, perfect for cleaning
stairs. Choose from a range of optional attachments that can
be fitted to the wand or hose. The wand and hose together have
an eight-foot reach for instant cleaning of hard-to-reach areas.
Two Power Head Widths – The ESSENTIAL G4 is 12 inches wide,
with a cleaning width of 10 ½inches. The ESSENTIAL G5 is 15
inches wide, with a cleaning width of 13 ¼inches. Both heads
have one-sided edge cleaning.
A Flat-to-the-floor, 5.5-inch Profile – Such a low profile makes
cleaning under furniture and beds easy!
Three On-board, Full-size Tools and Large Filter Bag – The
vacuum comes standard with a crevice nozzle, dusting brush
and upholstery nozzle, and a large 1.4 gallon filter bag. Many
optional accessories are also available.

STANDARD FEATURES OF ALL SEBO VACUUMS
5
Designed and Manufactured in Germany – Legendary quality,
reliability and performance make SEBO vacuums the first
choice of cleaning professionals throughout the world.
World’s Best Pet Vacuums – Because of superior power-head
and brush-roller technology, SEBO vacuums are the world’s
best for pet hair removal!
Excellent for Users With Allergies or Asthma – The British
Allergy Foundation recommends SEBO filters.
Tightly Sealed Vacuums Ensure Effective Filtration – Dirty air,
which flows through a vacuum, can only be filtered completely
if it does not escape into the room through seams or seals in
the machine. This is why all SEBO vacuums have tight seals
throughout.
Many vacuum companies with high-filtration claims are actual-
ly quoting specifications made by the manufacturer of the filter
material, as measured in the laboratory, not the filtration effec-
tiveness of the vacuum itself while operating. Whether or not
dirty air can escape through leaks in the body of the machine is
not considered. The filtration effectiveness of SEBO vacuums is
tested while they operate.
Reliable, Commercial-grade Components – All SEBO vacuums
are constructed with thick, reinforced, ABS plastic, aluminum
and metal parts, steel axles and bearings, and high-end, qual-
ity motors. Therefore, SEBO users own reliable, long-lasting
vacuum cleaners. Competing vacuums are made with thin,
flimsy, inexpensive, plastic materials, none of which are rein-
forced, and typically have useful lifespans of one or two years.
Rubber Wheels and Soft Bumpers Protect Homes – Smooth-
gliding, rubber wheels protect hard floors and provide excep-
tional maneuverability. In addition, the bumpers that surround
the power heads and the soft AIRBELT bumpers that surround
SEBO’s canisters protect furniture, walls, and vacuum hous-
ings from incurring scuffs and scratches during use.
Advanced, Brush-Roller Technology – SEBO’s brush rollers
are uniquely designed to funnel hair and debris into the power
head’s airflow channel, which improves vacuum cleaning per-
formance on all flooring surfaces.
Changing Bags is Easy and Clean – SEBO filter bags can be
changed in just a few seconds, and a hygiene cap keeps dust
sealed inside during removal and disposal.
Save Money! SEBO Vacuums Last for Years and Extend Carpet
Life! – If properly maintained, SEBO vacuums save ordinary,
residential users hundreds of dollars, by providing excellent
performance for ten to fifteen years or more, and their deep-
cleaning, power-brush technology extends the life of carpets.
Typical vacuums perform poorly, even when new, and usually
do not last beyond two years. So six or seven “disposable vacu-
ums” must be purchased during the average life expectancy of
just one SEBO machine.
Incredible Warranty Coverage – All SEBO models include a
FREE seven-year warranty on the motor and five-years on non-
wear parts and labor charges.
SEBO’s FILTRATION SYSTEM:
Bagged vs. Bagless . . . Bags are Better! – Top-fill, three-layer
Ultra Bags are an integral part of SEBO’s filtration system
because they hold virtually all the dirt captured by the vacuum,
which improves the effectiveness and useful life of the microfil-
ters. They also ensure continuously strong
suction because dirt enters from the top,
deposits at the bottom, accumulates upward,
and air exits through the sides, which allows
unimpeded airflow as they fill to capacity.
And they can be tightly sealed with a hygiene
cap when full, so no dust can escape into the
air during bag removal and disposal.
In contrast, without bags to hold nearly all
the captured dirt, the microfilters on
bagless vacuums quickly clog from excessive
dirt build-up and must be replaced often, or
a loss of suction and cleaning effectiveness
will occur. In addition, dust and other aller-
gens become airborne when emptying bag-
less dirt containers. Lastly, bagless vacuum
microfilters are expensive, usually costing
more than a multi-year supply of SEBO filter
bags.
S-class, Pre-motor and/or Exhaust
Microfilters – S-class, Pre-motor and
Exhaust Microfilters (S =“Schwebstoff” = air-
borne particles) are made from electrostati-
cally charged, micro-fiber material, which
attracts and captures dust particles from the
airflow of the vacuum before and after it
passes over the motor to cool it. Cooling the
motor with super-clean air increases motor
life and reduces the possibility of mainte-
nance, even after many years of use. Also, the exhaust air is
cleaned to the highest level before being emitted from the
machine. The S-class Standard requires filters to absorb
greater than 99.9% of particles down to 0.3 microns in diame-
ter. For comparison, 100 microns is the diameter of a human
hair. Their advantages are a relatively open texture that allows
smoother airflow for better suction performance, a longer life
expectancy, and they cost less than HEPA filters.

6
In addition to the standard on-board tools, a variety of optional
attachments are available. The nine-foot extension hose (extends
suction hoses) and the 22-inch extension wand (extends instant-
use wands) are very popular because they create useful tools for
cleaning stairs and out-of-reach areas. These two items are sold
separately or as part of multiple item attachment kits.
Another popular attachment is the hand-held turbo brush for
removing pet hair from upholstery. SEBO Ultra filter bags can be
purchased in boxes of eight and filters are sold separately. Also,
bags and filters can be purchased together in model-specific
kits called “Service Boxes.” SEBO bags, filters and accessories
are reasonably priced and widely available. To create a fresh
scent while vacuuming, SEBO FRESH is available. To use,
deposit a scented stick in the filter bag.
OPTIONAL ATTACHMENTS, ACCESSORIES, BAGS & FILTERS

7
IDENTIFICATION OF PARTS
ASSEMBLY
1. Handle grip
2. On/Off switch
3. Handle assembly
4. Retaining ring
5. Cover release flap
6. Bag housing
7. Front cover
8. Housing release button
9. Power head with brush
10. Cable (cord)
11. Cleaning wand handle
12. Attachment hose
13. Carrying handle
14. Cable (cord) hook
15. Cleaning wand (active wand)
16. Crevice nozzle
17. Upholstery nozzle
18. Pile adjustment knob
19. Foot pedal
20. Swivel neck
21. Support lever
22. Handle release catch
23. Projection tab
24. Connecting tube
25. Dusting brush clamp
Place the power head (9) on the floor with the swivel
neck (20) and the support lever (21) upright. Hold the
bag housing (6) vertically and place it over the swivel
neck and support lever. Push firmly and evenly down
so that the housing release button (8) snaps outward
to its “locked” position.
Slide the dusting brush clamp (25) onto the handle
tube (3) and tighten the screw. The handle of the dust-
ing brush (26) will now snap into the clamp.
To insert the handle tube (3) into the housing, lift the
catch (22), slide the handle in, making sure that the
handle is all the way in and cannot go any further.
Push the catch (22) down to lock handle in place. If the
handle is not pushed fully down, the vacuum will not
work.
Push the black end of the attachment hose (12) into
the connecting tube (24) so that it clicks into place.
Insert the cleaning wand (15) into the swivel neck
opening and seat the handle (11) over the projection
tab (23).
Attach
dusting brush
clamp with
screw
25
26
26
17 16
25
Standard Attachments
16. Crevice nozzle
17. Upholstery nozzle
25. Dusting brush clamp
26. Dusting brush
NOTE: All illustra-
tions shown in this
manual represent
the G4 model except
where part numbers
and instructions are
different for each
model. In those
instances, illustra-
tions for both the G4
and G5 will be
shown.

8
OPERATING INSTRUCTIONS
Starting The Machine -Figures 1 & 2
Before turning on your vacuum cleaner, make sure that the vacuum
handle is in its upright locked position and that you have a firm hold on the
handle grip to keep the machine from moving forward.
1. Turn the quick release cable hook (14) to the up position
by moving it to the left or right (figure 1).
2. Release the power cord plug from the power cord
and lift the cord off of the upper cord hook (27 - figure 2).
3. With the switch (2) in the “O” (OFF) position (figure 2), plug the
polarized power cord into a 120 volt outlet located near the floor.
Switch Position
O = OFF
I = ON
Operating Positions -Figure 3
To release the machine from the upright locked position, press down on the
foot pedal (19) and lower the handle into the normal operating position.
The handle can be lowered to an intermediate stop position in order to lift up
the brush head for maneuvering over rugs, etc. To lower the handle to a hor-
izontal position useful for vacuuming under beds, the foot pedal must be
pressed a second time. The intermediate stop position can be closed off by
the orange-colored slider (28) on the back of the swivel neck (20), so that the
handle will go from vertical to horizontal in one movement.
WARNING! The quality, condition, coating, texture, age and manufacturing technique of all floor surfaces vary. There-
fore, upright vacuums with rotating brushes, including your SEBO, may damage some floor coverings or surfaces. Some
types of high-gloss hardwood floors, cushion vinyl, berber carpets, long shag, and delicate or hand-woven carpets are partic-
ularly vulnerable to damage by rotating brushes. When possible, consult the materials supplied by your floor’s manufacturer
for information on proper upkeep and cleaning. To ensure that your new SEBO vacuum cleaner is compatible with your
floor, please test the vacuum cleaner on each type of flooring surface in a small inconspicuous area to determine if any
damage occurs. If damage occurs, stop using the vacuum cleaner immediately!
Care must be taken to ensure that the bottom of the machine does not contact the floor. If this happens, damage to the floor
could occur. If damage occurs, stop using the vacuum cleaner immediately!
2
27
!
Figure 1
Figure 2
Figure 3

9
Using the Cleaning Wand, Hose & Attachments -
Figures 4, 5 & 6
The cleaning wand (15) is useful for vacuuming corners and hard-to-reach
areas. The handle grip (1) should be in the upright, locked position (as shown in
figure 4). Grip the cleaning wand handle (11), pull it up and away from the
machine and stretch out the hose (12) until it locks to the back of the tube (this
locking action will prevent the hose from retracting back into the cleaning wand
while it is in use). Various attachments may be inserted onto the end of the tube.
After use, remove attachment and re-insert the cleaning wand into the back of
the machine. Be sure that the cleaning wand handle (11) is inserted over the
projection tab (see #23, page 6). If the cleaning wand handle is properly seated
over the projection tab, the hose will automatically retract and you may resume
vacuuming. There is no need to turn off the vacuum while switching from upright
vacuuming to using the cleaning wand or hose.
To use the hose without the cleaning wand (as shown in figure 5),pullthehoseout
of the cleaning wand while the tube is still attached to the machine and securely
seated over the projection tab (23). Insert an attachment tool, if desired, onto the
end of the flexible hose. You may also release the hose while the cleaning wand is
disengaged from the machine by pressing the release button (27) at the base of the
handle (11).
While using attachment tools, you may keep the brush roller off the carpet by
placing the handle (1) in its upright locked position and lowering the handle with
one hand to raise the brush roller off of the floor. Operate attachment accessories
with the other hand. Or, with the handle in the upright locked position, the
machine may be tipped backward so that it rests on the back side of the bag hous-
ing, and the power head is locked in a perpendicular position to the floor. Ensure
that no children or pets can come into contact with the spinning brush roller.
To vacuum walls, under beds, or higher-reach areas, etc., the SEBO ESSENTIAL G
can be fitted with an additional straight tube (45) and the wall and floor brush (41).
The machine will then perform as a canister vacuum (as shown in figure 6).
16 17
12
11
1
15
18
The Height Adjustment Wheel - Figure 8
The pile adjustment wheel (18) has 4 brush height settings. Setting 1 is the lowest
brush setting and setting 4 is the highest brush setting. When starting the vacu-
um, always start with the knob set at 4, then lower knob settings until the brush
reaches the proper height. The red brush light on the display panel will light after
6secondsifthebrushistoohigh.Adjusttheknobdown.Ifafter6seconds,the
brush light stays unlit, the brush is at the proper setting for the pile. The red
brush light will also illuminate if the setting is too low. Adjust the knob up until the
light stays unlit after 6 seconds.
Red light (A): Off – Operation of machine is normal
Red light (A): Continuous – change bag or clear clog in the hose or power
head.
Red light (A): Flashing and motor off – filter bag is full, or clog in the hose or
power head due to ignoring the continuous red warning light for
full bag or clog (see above)
Red light (B): Off – Operation of brush is normal
Red light (B): Flashing while in position 1 on the pile adjustment knob (18) –
brush is worn - change brush roller
Red light (B): Continuous while in positions 1-4 – incorrect brush setting-
adjust the brush by turning the pile adjustment knob (18) to a
higher or lower position
Red light (B): Flashing and motor switched off – clogged brush
Red light (B): Flashing and motor switched off with no blockage – raise brush
to a higher position
For additional information on the display panel, see page 4
The Display Panel - Figure 7
Figure 4 Figure 5
Figure 6
Figure 7
Figure 8

10
MAINTENANCE
Figure 9
Figure 10
Figure 11
Figure 12
Always unplug vacuum from outlet before dismantling any part of the machine!
!
Ultra Filter Bag
Part #5093AM
Pre-motor
Microfilter
Part #5036AM
Exhaust Filter
Part #2846
Brush Roller G4
Part #5010AM
Brush Roller G5
Part #2838AM
Changing the Filter Bag - Figure 9
To change the filter bag, pull the cover release flap for-
ward (#5 on page 6) and lift the cover (7) from the bag
housing. The cover release flap must remain in a for-
ward “pulled-out” position to change filter bags and lock
them into place. Squeeze the clamps on both sides of the
filter bag sealing plate (29), slide the plate from the hold-
er (30) and push the cap on to seal the bag. Slide the seal-
ing plate (29) of a new bag into the holder and push it in
firmly. Re-insert cover into the bag housing, push it for-
ward, then lock it in place by pushing down the cover
release flap. You may find it convenient to store the bag
cap inside the bag housing below the filter bag.
Changing the Pre-motor Microfilter -
Figure 10
The pre-motor microfilter (31) needs to be changed when
it becomes extremely dirty or clogged with dust, or after
approximately 20 filter bags have been used. To change
the pre-motor microfilter, pull the cover release flap (#5
on page 6) forward and lift the cover (7) from the bag
housing. Then, slide the filter out at the bottom. To
replace, lift the safety lever (32) and slide the new filter in
using the tracks as guides.
Changing the Exhaust Filter - Figure 11
After 20 bags have been used, change the exhaust filter
(33). Remove the bag housing (6) from the power head by
pressing the housing release button (8). To remove the
exhaust filter, push the catch (34) and remove the filter
cover (35) and exhaust filter. Insert the new filter, replace
the filter cover then insert the bag housing back into the
power head.
Changing the Brush Roller - Figure 12
To change the brush roller (37), push the button (36),
remove the side plate (38), turn the brush clockwise a
quarter of a turn, and pull the old brush roller out. Slide
the new brush roller into the brush housing and turn it
until it locks into position. While slightly pushing the but-
ton (36), press the side plate (38) back into the locked
position.

11
CLOG REMOVAL
Clogs in the Airflow Pathway - Figure 13
Most clogs can be removed by accessing the airflow pathway via the orange colored
access door (39) located on the underside of the power head. However, other clogs
may only be removed by accessing the airflow pathway by disassembling the
machine in the opposite sequence of the machine’s original assembly (see assem-
bly, page 6).
Clogs in the Attachment Hose - Figure 14
Blockages in the hose can be cleared by removing the attachment hose (12) from the
machine by squeezing the retaining ring (4) and inserting the opposite end of the
hose in the connecting tube (24). Hold the hose upright with one hand blocking the
top end and switch on the machine. If necessary, quickly lift your hand on and off the
end of the hose. If this procedure does not clear the clog, a straight wire can be
inserted into the hose to push out the clog. Take care not to puncture the hose with
the wire.
Clogs in the Cleaning Wand (Active Wand) - Figure 15
Remove attachment hose (12) from the cleaning wand (15) by pressing the hose
release button (27). Then, grip cleaning wand handle (11) and remove tube from the
machine. A straight wire can be inserted into the tube to push out the clog.
Clogs in Entrance to Filter Bag - Figure 16
Remove attachment hose (12) from vacuum cleaner (see figure 14) and remove front
cover (7). Clean out connecting tube (24) and/or entrance to bag (40).
Clogs in the Swivel Neck - Figure 17
Clogs in the swivel neck (20) can be removed by first pressing the housing release
button (8) and lifting off the bag housing (6). Lift upward firmly and evenly to prop-
erly remove the bag housing. Then, release the foot pedal (19), lower the swivel
neck, check inside the swivel neck channel closest to the foot pedal (see arrow), and
clean out pathway.
Figure 17
Figure 14
Figure 13
Always unplug vacuum from outlet before removing
any clogs!
!
Figure 16
Figure 15
12
15
11
27

TROUBLE-SHOOTING GUIDE
PROBLEM
Does not turn on
or machine shuts off
intermittently
Bag full or clog light on
or flashing &
machine shuts off
(red light A see page 9,
figure 7, also, see page 4)
Brush light on or flashing
(red light B see page 9,
figure 7, also, see page 4)
Brush light flashing &
machine shuts off
(red light B, page 9, also,
see page 4)
Does not pick up
Front bag door won’t
fully close
Hose doesn’t retract
after cleaning wand is
inserted
REASON
1. Handle not fully inserted into the bag
housing, causing a faulty connection.
2. Not plugged into good outlet.
3. Cable worn.
4. Bag housing (6) not seated fully
into proper “locked” position
on top of power head.
1. Bag full.
2. Clog in airflow pathway, attach-
ment hose, cleaning wand, swivel
neck or entrance to filter bag.
3. Microfilter dirty.
1. Brush worn.
2. Incorrect brush setting
1. Brush jammed or clogged.
2. Brush is too low for the surface
being vacuumed.
1. Cleaning wand not correctly
inserted.
2. Front cover not closed.
1. Cover release flap not fully closed.
2. Bag not inserted properly.
3. Microfilter not properly inserted.
1. Cleaning wand not properly
inserted.
SOLUTION
1. Release handle catch, push handle
down, close handle catch.
2. Use another outlet.
3. Replace cable.
4. Housing release button (8) should
be snapped outward to its locked
position.
1. Replace bag. See page 10.
2. See Clog Removal on page 11.
3. Replace microfilter. See page 10.
1. Replace brush. See page 10.
2. Adjust the brush by turning the pile
adjustment knob up or down.
1. Clear jam. See page 11.
2. Raise the brush by turning the pile
adjustment knob up.
1. Reinsert cleaning wand, making
sure lower end of tube is in the
lower hole and handle is properly
seated over the projection tab (23).
2. See below.
1. Reinsert bag. Lock the cover
release flap down firmly.
2. Reinsert bag with cover release
flap (5) up, until firmly latched in
bag holder (see pg. 10, figure 9).
3. Lift safety lever and insert filter with
vertical plastic ridge on filter facing
you (see pg. 10, figure 10).
1. Reinsert making sure top of handle
is pointing back and tube is fully
seated on the protruding tab (23)
on top of the bag housing.
Always unplug vacuum from outlet before dismantling any part of the machine!
!
12

ESSENTIAL G4 | G5 SCHEMATIC AND PARTS LIST
13
62
30
29
23
63
64
13
50
46
20
21
17
22
24
25
26
27
41
37
35
38
62
19
18
32
62
15
16
1
10
7
2
3
5
6
60
8
61
11
4
51
45
62
28
34 33
36
40
39
31
62
53 54
Bag Housing and Handle
#90406AM G4 - Light Gray/Gray Black
#90407AM G5 - Light Gray/Gray Black
#90406AM G4 and #90407AM G5
Light Gray/Gray Black Machine
Pos. Part # Description
1 5624AM Handle with cable, cpl., light gray/
gray black
2 5296ES Handle grip, light gray
(incl. pos. 3, 7, 10)
3 5359HE Grommet
4 5450DG Power supply cord
5 05113 Switch
6 5160GS Switch cap, gray black
7 5161HG Switch cap holder, light gray
8 5162 Cable clamp
10 5253UL Antistatic-wire
11 5298ER Handle cable, 2-wire
13 5187 Handle tube
15 5040SB Hose, cpl, silver
16 5045HG Cleaning wand w/out hose, light gray
17 51108HG Cable hook, light gray
18 5146 Stop spring
19 51109HG Carrying handle, light gray
20 5424GS Retaining ring
21 51115HG Internal cover, cpl.
22 1823HG Attachment clip, light gray
23 51150HG Bag housing, cpl., light gray
24 5084 Spring for locking rod
25 51103GS Bag housing locking catch, gray black
26 5083 Locking rod
27 51102HG Bag housing bumper base, light gray
28 51110ER Lock catch w/spring, gray black
29 51118ER Internal cable
30 5164 Cable clamp
31 5266 Cable clamp
32 5208 Filter safety catch, cpl.,
incl pos. 33+34
33 5210 Return spring
34 1073 Clamp
35 51159GS Cover, gray black
36 5319 Bag holder spring
37 51153GS Cover release, gray black
38 1847 Bag holder cpl., incl. pos. 39+40
39 5091 Safety catch spring
40 1817 Safety catch
41 51151HG Front cover, cpl., light gray
45 5036AM Pre-motor microfilter
46 5093AM Ultra filter bag
50 1092JE Crevice nozzle, light gray
51 1491JE Upholstery nozzle, light gray
53 5460GS Mounting clip w/ screw, gray black
54 1387GS Dusting brush, gray black
60 0103ER Screw C3.9x15
61 0129ER Screw M4x12
62 01036ER AMTEC screw 4x13 Tx20
63 01036SW AMTEC screw 4x13 Tx20, black
64 01047ER AMTEC screw 3x12 Tx10, black

ESSENTIAL G4 SCHEMATIC AND PARTS LIST
14
100
102
101
103
170
124
115
116 116
171
174
153
134
154
114
123
139
170
137
138
136
110
170
145
104
105
170
146
147
112
148
173
113
170
149
111
151
152
160
161
172
162
176
121
117
130
125
157
158
150
173
175
135
126
128
129
131
178
122
170
133
141
177
144
143
140
127
120119 170 170 122
122121 122 118
144
109
Power Head
#90406AM G4 - Light Gray/Gray Black
#90406AM G4 Light Gray/Gray Black Machine
Pos. Part # Description
100 2831AM2 Power head cover, cpl., gray black
101 2846 Exhaust filter
102 2820GS Exhaust filter cover, gray black
103 20823UL Swivel neck assembly, light gray/
orange
104 2883UL Male contact holder
105 2494 Cable clamp
109 2825 Swivel neck bearing r.h.
110 2824 Swivel neck support r.h.
111 5479 Swivel neck support l.h.
112 5717 Swivel neck bearing l.h.
113 2890ER PCB Power supply
114 0864 Internal cable
115 5713GS Brush roller release, gray black
116 5103 Spring
117 5051HG Axle assembly, light gray/orange
118 5053 Axle
119 5059OR Foot pedal, orange
120 2010 Wheel return spring
121 5819HG Wheel, light gray
122 2014ER Axle clamp
123 5010AM Brush roller
124 5031HG Bearing Block, r.h.,
light gray/gray black
125 2869HG Rubbing plate, light gray
126 2868OR Access door, incl. pos. 127+128
127 5303 Access door axle
128 5304 Access door spring
129 2861 Pile adjustment axle
130 5174HG Pile adjustment wheel, light gray
131 2849 Axle clamp
133 2860HG Cover, light gray
134 2833 Thrust member
135 2862HG Pile adjustment knob, light gray
136 2834 Thrust member
137 2856 Clamp
138 2867 Spring
139 2821HG Chassis G4, cpl., light gray
140 5411HG Front bottom plate, cpl., light gray
141 2829HG Rear bottom plate, cpl., light gray
143 5401 Wire tie, bottom plate, outer
144 5402 Wire tie, bottom plate, center
145 5005HG Bumper set, light gray
146 5468 Motor 1300W/120V
05117S Carbon brush set
05135 Thermo switch
147 5462 Motor pulley 2MR
148 5100 Rubber mounting
149 2826GS Motor cover, gray black
150 2839SW Cover for air channel
151 50129 Support lever
152 5107-1 Support spring
153 5112SW Motor pulley cover
154 20881ER Computer controller
157 5464 Sensor
158 5117/1 Sensor pulley
160 5463 Belt 2MR-310-6
161 5110 Belt 219 3M HTD-II-6
162 5766HG Bearing block l.h., cpl.
170 0102ER Screw M3.9x13 DIN 7981
171 0103ER Screw C3.9x16 DIN 7981
172 0104ER Screw M3.9x25 MM
173 0107ER Screw 2.9x13
174 0140ER Washer 4.3 DIN 125
175 0143ER Washer 3.2 DIN 125
176 0176ER Screw M4x30
177 0197ER Screw M4x12 w/washer
178 01010ER Screw M4x16 DIN 7985

ESSENTIAL G5 SCHEMATIC AND PARTS LIST
15
100
102
101
103
170
124
115
116 116
171
174
153
134
154
114
123
139
170
137
138
136
110
170
104
105
170
146
147
112
148
173
113
170
149
111
151
152
160
161
172
162
176
121
117
130
125
157
158
150
173
175
135
126
129
131
178
122
170
133
141
177
144
143
140 120119 170 170 122
122121 122 118
144
144
145
126
128
127
109
Power Head
#90407AM G5 - Light Gray/Gray Black
#90407AM G5 Light Gray/Gray Black Machine
Pos. Part # Description
100 2832AM2 Power head cover, cpl., gray black
101 2846 Exhaust filter
102 2820GS Exhaust filter cover, gray black
103 20823UL Swivel neck assembly, light gray/
orange
104 2883UL Male contact holder
105 2494 Cable clamp
109 2825 Swivel neck bearing r.h.
110 2824 Swivel neck support r.h.
111 5479 Swivel neck support l.h.
112 5717 Swivel neck bearing l.h.
113 2890ER PCB Power supply
114 0864 Internal cable
115 2843GS Brush roller release, gray black
116 5103 Spring
117 5051HG Axle assembly, light gray/orange
118 5053 Axle
119 5059OR Foot pedal, orange
120 2010 Wheel return spring
121 5819HG Wheel, light gray
122 2014ER Axle clamp
123 2838AM Brush roller
124 5031HG Bearing Block, r.h.,
light gray/gray black
125 2869HG Rubbing plate, light gray
126 2868OR Access door, orange,
incl. pos. 127+128
127 5303 Access door axle
128 5304 Access door spring
129 2861 Pile adjustment axle
130 5174HG Pile adjustment wheel, light gray
131 2849 Axle clamp
133 2860HG Cover, light gray
134 2833 Thrust member
135 2862HG Pile adjustment knob, light gray
136 2834 Thrust member
137 2856 Clamp
138 2867 Spring
139 2822HG Chassis G5, cpl., light gray
140 2828HG Front bottom plate, cpl., light gray
141 2830HG Rear bottom plate, cpl., light gray
143 5401 Wire tie, bottom plate, outer
144 5402 Wire tie, bottom plate, center
145 2842HG Bumper, 2pc. set, light gray
146 5468 Motor 1300W/120V
05117S Carbon brush set
05135 Thermo switch vac
147 5462 Motor pulley 2MR
148 5100 Rubber mounting
149 2826GS Motor cover, gray black
150 2839SW Cover for air channel
151 50129 Support lever
152 5107-1 Support spring
153 5112SW Motor pulley cover
154 20881ER Computer controller
157 5465 Sensor, cpl.
158 5117/1 Sensor pulley
160 5463 Belt 2MR-310-6
161 5110 Belt 219 3M HTD-II-6
162 5766HG Bearing block l.h, complete
170 0102ER Screw M3.9x13 DIN 7981
171 0103ER Screw C3.9x16 DIN 7981
172 0104ER Screw M3.9x25 MM
173 0107ER Screw 2.9x13
174 0140ER Washer 4.3 DIN 125
175 0143ER Washer 3.2 DIN 125
176 0176ER Screw M4x30
177 0197ER Screw M4x12 w/washer
178 01010ER Screw M4x16 DIN 7985

16
NOTES