Selta NETFON 100 User manual

NETFON 100
User Guide
CommsTel
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Selta S.p.A.
Via Emilia, 231
Selta S.p.A
Via Nazionale, km 404,500
Selta Espana, S.A.
C/ Puerto Guadarrama, 50
29010 Cadeo (PC) 64018 Tortoreto (TE) Pol.Ind. Las Nieves
Tel. [phone] Tel. [phone] 28935 Mostoles (Madrid)
fax [phone] fax [phone] Tel. [phone]
e-mail: [email protected] e-mail: [email protected] fax [phone]
web site: www.selta.it web site: www.seltatel.it e-mail: [email protected]
web site: www.selta.es
SELTA RESERVES THE RIGHT TO MODIFY THE CONTENTS OF THIS
MANUAL WITHOUT NOTICE AND DECLINES ALL RESPONSIBILITY FOR
ANY ERROR OR OMISSION WITHIN
code 723142002-A0-LM ed. 6
April 2011
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Index
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ENGLISH
NETfon 100 - User guide
1. Performance information......................................................................................................................................................................... 33
2. Safety .................................................................................................................................................................................................................. 34
3. Conformity declaration............................................................................................................................................................................. 35
4. Class A information product................................................................................................................................................................... 35
5. Safety declaration ....................................................................................................................................................................................... 35
6. Environmental impacts and end life disposal.............................................................................................................................. 36
7. An overview of NETfon 100.......................................................................................................................................................................... 37
7.1. Understanding buttons....................................................................................................................................... 37
7.2. Understanding state icons ................................................................................................................................. 38
7.3. Quick access to local programming menu......................................................................................................... 40
7.4. Install the support of the phone ......................................................................................................................... 41
8. User operations............................................................................................................................................................................................. 42
8.1. Changing NETfon 100 settings.......................................................................................................................... 42
8.1.1. Customizing your password ................................................................................................................ 42
8.1.2. Customizing the rings.......................................................................................................................... 42
8.1.3. Customizing the screen....................................................................................................................... 43
8.1.4. Customizing the language................................................................................................................... 43
8.1.5. Customizing call ring pattern............................................................................................................... 43
8.1.6. Adjusting handset, headset, speakerphone and ringer volume .......................................................... 44
8.1.7. Automatic enblock............................................................................................................................... 44
8.1.8. Login-Logout ....................................................................................................................................... 45
8.2. Call handling...................................................................................................................................................... 46
8.3. Listening to your voice messages...................................................................................................................... 48
8.4. About ................................................................................................................................................................. 48
8.5. Available features with the handset in place...................................................................................................... 48
8.5.1. Enblock call ......................................................................................................................................... 48
8.5.2. Forwarding calls .................................................................................................................................. 49
8.5.3. Do Not Disturb..................................................................................................................................... 51
8.5.4. Changing the class of service of your phone ...................................................................................... 52
8.6. Available features by lifting the handset ............................................................................................................ 53
8.7. Configuring function keys .................................................................................................................................. 54
8.7.1. Fast dial............................................................................................................................................... 54
8.7.2. Programming keys .............................................................................................................................. 55
8.8. Managing your personal directory ..................................................................................................................... 56
8.9. Managing the Call List ....................................................................................................................................... 58
8.10. Additional options ........................................................................................................................................... 58
8.10.1. Delete lists......................................................................................................................................... 58
8.10.2. Delete data........................................................................................................................................ 59
8.10.3. Delete keys........................................................................................................................................ 59
8.10.4. Filter .................................................................................................................................................. 59
9. System administrator and installer operations.......................................................................................................................... 60
9.1. Connecting the telephone.................................................................................................................................. 60
9.2. Settings data...................................................................................................................................................... 61
9.2.1. Description of <NETWORK SETTINGS> menu.................................................................................. 61
9.3. Factory Reset procedure ................................................................................................................................... 62
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Performance information
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ENGLISH
NETfon 100 - User guide
1. Performance information
NETfon 100 phone is an IP full-feature telephone planned for SAMIP SELTA family systems.
See below the main physical specifications:
• Graphic Display 128x64
• Adjustable phone base angle up to 10 positions
• 8 programmable buttons illuminate with 3 colours
• Led flashing for VM messages
• Blue light flashing in ringing and steady in calling
• Handsfree full duplex
• Switch 10/100 Mbit/s
• 13 ringtones
• PoE 802.3af - Class Power Level 0
• External power supply (optional)
• Wall mounting (optional)
Dimensions:
- telephone with support and handset: NETFON 100 - 900 gr about
- telephone and handset (LxHxP): NETFON 100 - 220x230x80 mm
The first part of this guide describes the physical specification of the telephone, the functions available
by pressing the buttons and the graphic icons on the phone screen; the second part describes the
operations which allow the operator to use the NETfon 100 immediately and then the advanced
operations as the consultation of the vocal messages and the management of the corporate and
personal directory, the personalization of key functions from telephone and SAMIP system; finally, the
third part describes the physical connections and the configurations of the IP phone and it is mainly
dedicated to the installers and the system administrators.
IMPORTANT!
The correct functionality of the IP phone is subject to the correct SAMIP system customization to which
it is connected to, by the system administrator.
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Safety
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2. Safety
Please, read the following safety advice carefully before using a NETfon 100 phone:
• Read these instructions and keep them in a safe place.
• Keep the containing box of the telephone.
• Never open up the telephone yourself and have your service work carried out by a specialist.
• Place your telephone on a flat and non-slip surface.
• Ensure that your telephone is not positioned in direct sunlight or near other heat sources.
• Do not install or use your telephone in areas where there is a risk of explosion.
• Protect the telephone from humidity, water, steam, dust and aggressive liquids.
• Do not place the telephone near electromagnetic fields (electric engines, household units). This
could impair voice quality.
• Avoid using the telephone near radios, TV and video units.
• Do not use the telephone in the vicinity of water or if your hands are wet.
• You can clean your telephone, after having disconnected it, using a soft, slightly damp or
antistatic cloth.
• Never use cleaning solvents, alcohol, petrol or any other chemical substances to clean the
telephone.
• To power, only connect the provvided power supply.
Warning! For pluggable equipment: that the socket-outlet shall be installed near the equipment and shall
easily accessible.
This telephone is intended exclusively for the use with SELTA SAMIP platforms.
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Conformity declaration
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3. Conformity declaration
The SELTA spa declares under its responsibility that the product NETfon 100 is compliant to the EC
directive 1999/05/EC of the European Parliament and the European Commission dated 9th of March
1999 for radio equipment and for telecommunications terminal equipment and the reciprocal
recognition of their conformity.
The original conformity declaration is conserved in the Selta SPA archive - Via Nazionale, Km 404,500
- 64018 Tortoreto Lido (TE), Italy.
Affixing the mark:
on the product, object of the present declaration, guarantees the observance of the directive 1999/05/
EC.
4. Class A information product
This is a Class A product. In a domestic environment this product may cause radio interference in
which case the user may be required to take adequate measures.
5. Safety declaration
If the phone is powered directly from the LAN connector (Power over Ethernet) the power sourcing
equipment shall conform to the standard IEEE 802.3af and classified as a Limited Power Source in
accordance with IEC 60950-1:2001.
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Environmental impacts and end life disposal
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6. Environmental impacts and end life disposal
The product, at the end of its life-cycle must not be disposed of in the environment; its disposal must occur
according to article 13 of the Law Decree 25th July 2005, n. 151 “Implementation of the directive 2002/95/
CE, 2002/96/CE and 2003/108/CE, relative to the reduction in the use of dangerous substances in
electrical and electronic equipment, as well as the disposal of refuse”.
The crossed refuse bin symbol shown on the equipment or on its packing and also in the following figure,
indicates that the product at the end of its useful life must be collected separately from other refuse.
The differential collection of this equipment when it has reached the end of its life-cycle is organized and
managed by the supplier. The user that wants to dispose of this equipment must contact the supplier and
follow the method that they have adopted for the separated collection of the equipment that has reached
the end of its life-cycle.
A suitable separated collection to start off the process of equipment recycling, its treatment and a
compatible environmental disposal helps to avoid possible negative effects on the environment and on
health, and encourages the reuse and/or recycle of the materials forming the equipment.
The abusive disposal of the product by the owner brings the application of administrative sanctions defined
by the laws in force.
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An overview of NETfon 100
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7. An overview of NETfon 100
7.1. Understanding buttons
DESCRIPTION
8 Programmable buttons
(by the system administrator)
Depending on configuration, when pressed, the features for which they are set
up, start: ( i.e.: call forward, call pick up, 3 way conference, call completion,
etc.).
(customization by the user from the local programming menu)
A programmable button already configured for a feature, can be also configured
for the direct trunk selection; such a number will be recalled by pressing the
button for about 1.5 seconds. The name associated to the number, is first
displayed on the screen, so the user can decide to stop the call or continue
pressing it to make the call.
Menu/Enter
Access the telephone configuration;
Confirm the operation.
Hold
Put on hold the call in progress;
Resume the call from hold.
Programmable keys with
red/green/amber lights Graphic display
128x64
Menu/Enter
Hold
Blue light flashing in
and steady in calling
Hang up/ESC
Call list
Hands-free
Voice mail Tasti freccia
Adjustment
volume (+/-)
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An overview of NETfon 100
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(1) The headset mode means that the headset mode is enabled in the profile of the telephone, from
SAMBuilder application (ask the system administrator) or from the programming telephone menu.
7.2. Understanding state icons
IMPORTANT! To be sure that the telephone is working and is ready to the use, verify that the
screen displays date, time and telephone number; otherwise contact the system administrator.
The following image shows the stand-by screen of a NETfon 100 and the table below describes icons’
state of the telephone.
Release/Esc
End the call in progress;
Return to upper level;
Exit from the telephone configuration;
Engage/release the line in headset mode (1).
Call list
Access the call list (missed / received / made) to dial from it, edit or delete the
displayed names.
Voice Mail
If it is ON, it indicates a new voice message.
Press it to enter the voice message service and listen to it.
Speakerphone
Answer a call or engage the line without lifting the handset;
Allow other people to listen to your conversation.
Adjusting volume
Adjust the handset, headset, speakerphone and ringer volume.
Navigation buttons
Up arrow: Scroll up to see menus and highlight items.
Down arrow: Scroll down to see menus and highlight items and delete one
character from right to left during writing numbers/names.
DESCRIPTION
Disconnected cable
= The network cable is disconnected or doesn’t work.
Time + Icons
Date
Telephone number + name
Belonging class + state of service
Number of missed calls
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An overview of NETfon 100
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CA Main
= The telephone is linked to Main Call Agent.
CA Backup
= The telephone is linked to Backup Call Agent.
Handset
= Handset in use.
Headset
= Headset in use.
Mute
Toggles the microphone on or off. When the microphone is muted, the partner
cannot listen to the conversation.
Hold
= You have a call on hold.
Speakerphone
= the handsfree mode is in use.
Password
= The access to telephone programming menu and call list is protected by
password (default: empty).
Meeting mode
= The ringtone is set in meeting mode (an incoming call rings once and then
blue central led flashes only).
Silent mode
= The ringtone is set in silent mode (blue central led flashes only).
DTMF ON
= The DTMF dialling is active.
Automatic Enblock
= automatic enblock selection is active, service available if the phone is placed
on hook position.
FTP Server
= Impossible to reach FTP server and/or it is not present.
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An overview of NETfon 100
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7.3. Quick access to local programming menu
DESCRIPTION
By pressing Menu/Enter + number of menu item(*) you directly access the
menu item corresponding to the number selected.
(*) Legend:
1 = LOCAL TEL. BOOK
2 = MAIN TEL. BOOK
3 = CALL REGISTER
4 = FUNCTION KEYS
5 = OPTIONS
6 = SERVICES
7 = PROFILES
8 = NETWORK SETTINGS
9 = USER SETTINGS
Up/Down arrow: quick access to local programming menu.
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An overview of NETfon 100
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7.4. Install the support of the phone
You can choose ten different positions to install the support of the phone, to offer the user a wide range
of solutions that will adjust the inclination to a proper use of the phone and a perfect display of the
screen.
See, in the following images, ten different possibilities for installing the support to the rear phone.
and also the minimum and maximum inclination that can be optained and the installation details.
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User operations
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8. User operations
8.1. Changing NETfon 100 settings
8.1.1. Customizing your password
To access the programming local menu (menu/enter button) and the call list (call list button)
you can customize a password in the following way:
1. press menu/enter
2. scroll the menu up to OPTIONS
3. press menu/enter
4. scroll the menu up to PASSWORD
5. press menu/enter
6. the first time you change the password you can enter up to 6 digits (view only asterisks “*”), then enter
the same password again to confirm it (if the digits are wrong the screen indicates the message
“Confirm error”); the following times it is possible to change it by entering a new one both for
(Password_) and (Confirm_) or cancel it by pressing menu/enter both for (Password_) and
(Confirm_), without entering any digits
7. to confirm press menu/enter
8. to return to the main menu, press ESC more times or wait until the timer elapses.
8.1.2. Customizing the rings
Set the rings from 13 melodies, for internal and trunk calls, in the following way:
1. press menu/enter
2. scroll the menu up to USER SETTINGS
3. press menu/enter
4. scroll the menu up to RINGING TONE
5. press menu/enter
6. choose between <Internal calls> and <Trunk calls>
7. to confirm press menu/enter
8. to choose scroll the 13 melodies
9. to confirm press menu/enter
10. to exit the menu press ESC
11. <Save the changes?> to save press menu/enter , to cancel press ESC .
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User operations
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8.1.3. Customizing the screen
Adjust the contrast of the screen in the following way:
1. press menu/enter
2. scroll the menu up to USER SETTINGS
3. press menu/enter
4. scroll the menu up to LCD
5. press menu/enter
6. scroll the menu up to LCD CONTRAST
7. to make adjustment press UP or DOWN arrows
8. to confirm press menu/enter
9. to exit the menu press ESC
10. <Save the changes?> to save press menu/enter , to cancel press ESC .
8.1.4. Customizing the language
Change the language of the screen in the following way:
1. press menu/enter
2. scroll the menu up to USER SETTINGS
3. press menu/enter
4. scroll the menu up to LANGUAGE
5. the language in use is displayed, to choose the new language scroll the list
6. to confirm press menu/enter
7. to exit the menu press ESC
8. <Save the changes?> to save press menu/enter , to cancel press ESC .
8.1.5. Customizing call ring pattern
Change the ring pattern (flash-only, ring once, beep-only, etc.) in the following way:
1. press menu/enter
2. scroll the menu up to PROFILES
3. press menu/enter
4. choose one of the three options GENERAL - MEETING - SILENT (*)
5. to confirm press menu/enter
6. to exit the menu press ESC
7. <Save the changes?> to save press menu/enter , to cancel press ESC .
(*)
General
It is the default ring pattern and does not change the ring set up by the user.
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User operations
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Meeting
It makes the ringer last only 2 seconds.
Silent
The ringer is off, the incoming call is signalled by the led flashing blue.
8.1.6. Adjusting handset, headset, speakerphone and ringer volume
Adjust the volume in the following way:
1. press menu/enter
2. scroll the menu up to USER SETTINGS
3. press menu/enter
4. choose one of the options: HANDSET VOLUME / SPEAKER VOLUME / RINGER VOLUME /
HEADSET VOLUME
5. the screen displays a status bar with the actual value, to make adjustment press UP or DOWN arrows
6. to confirm press menu/enter
7. to exit the menu press ESC
8. <Save the changes?> to save press menu/enter , to cancel press ESC .
8.1.7. Automatic enblock
Blocking the dialling of a call, gives the user the possibility to dial the phone numbers, display the digits and
decide when to proceed to make the call by pressing menu/enter key or by lifting the handset.
Automatic enblock is indicated by the presence of the icon ( ) on the stand-by screen of the phone.
The automatic enblock requires the "automatic hands-free" set and works only with the handset on hook.
Activate/Deactivate Automatic enblock in the following way:
1. press menu/enter
2. scroll the menu up to USER SETTINGS
3. press menu/enter
4. scroll the menu up to AUTOMATIC ENBLOCK
5. with UP and DOWN arrows select ACTIVE/NOT ACTIVE
6. to confirm press menu/enter
7. to exit the menu press ESC
8. <Save the changes?> to save press menu/enter , to cancel press ESC .
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User operations
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8.1.8. Login-Logout
NETfon can be enabled to login/logout service, a user can login providing username (= telephone
number) and password (= user's password) and using it with his "profile" (including the phone book and
class of service); after using, user logs out.
Login to SAMIP system from a charge phone, in the following way:
1. press menu/enter
2. scroll the menu up to USER SETTINGS
3. press menu/enter
4. scroll the menu up to LOGIN-LOGOUT
5. with UP and DOWN arrows select LOGIN
6. to confirm press menu/enter
7. enter your telephone number and confirm by pressing menu/enter
8. enter your password and confirm by pressing menu/enter
9. wait for connection. If the procedure is successful the display shows on the screen your phone
number and your class of service, then the phone is ready to be used by the new user, otherwise
please contact your system administrator
Logout in the following way:
1. press menu/enter
2. scroll the menu up to USER SETTINGS
3. press menu/enter
4. scroll the menu up to LOGIN-LOGOUT
5. with UP and DOWN arrows select LOGOUT
6. to confirm press menu/enter
7. wait for disconnection. If the procedure is successful the display shows on the screen the previous
phone number; otherwise please contact your system administrator.
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User operations
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8.2. Call handling
The following instructions describe the basic operations to handle a call with NETfon 100 phone.
To: You have to:
Make a phone call using
the handset
• lift the handset and dial the telephone number
or
• press speakerphone button and dial the telephone number
or
• directly dial the telephone number, only with automatic handsfree
(1)
or
• lift the handset and press the button programmed with the number
required
or
• directly press the button programmed with the number required,
only with automatic handsfree (1).
Note: For outgoing trunk calls, the telephone number must be
preceded by the generic trunk line access digit (i.e. 0).
Make a phone call in
headset mode (2) • press ESC and dial the telephone number
or
• press speakerphone button and dial the telephone number
or
• directly dial the telephone number, only with automatic handsfree
(1)
or
• press ESC and press the button programmed with the
number required
or
• directly press the button programmed with the number required,
only with automatic handsfree (1).
Note: For outgoing trunk calls, the telephone number must be
preceded by the generic trunk line access digit (i.e. 0).
Make a phone call from
personal directory
1. press one of the arrows buttons to access the personal directory
2. scoll the names/numbers
3. choose the name/number and confirm with menu/enter
4. make the phone call by pressing menu/enter
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User operations
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Make a phone call from
corporate directory
It is possible to make a phone call from the address book of SAMIP
system (speed numbers[*]). Search the names in the corporate
directory by scrolling the list with the UP and DOWN arrows button or
by editing, with the alphanumeric keys, a name or a part of it and then
press menu/enter . Subsequently all the stored names,
alphabetically ordered, are displayed starting from the name
required.
1. press menu/enter to access the corporate directory
2. scroll the menu up to MAIN TEL. BOOK
3. scroll the name/number with UP and DOWN arrows
4. make the phone call by pressing menu/enter
[*] The telephone must be enabled to access the speed numbers
table which contains the name to call; if near the name there is an
“X”, it indicates that the number cannot be read and the call cannot
be made (up to the system administrator).
Make a quick dial Program a function key with a contact of the local directory (even if
already programmed with another function) from FUNCTION KEYS->
FAST DIAL menu. By pressing the button for about 1.5 sec., you can
call the phone number associated.
Note: a number will be recalled by pressing the button for about 1.5
seconds. The name associated to the number, first is displayed
on the screen, so the user can decide to stop the call or continue
by pressing it to make the call.
End a phone call • return the handset to its cradle.
or
• from automatic handsfree mode press speakerphone
or
• press ESC
or
• from headset mode(2):press ESC .
Answer a phone call • lift the handset
or
• press speakerphone
or
• from headset mode(2):press ESC
Hold and resume the call 1. put the call on hold with hold button
2. resume the call from hold with hold button.
Enable/Disable
microphone (mute)
1. enable and disable the feature with the handset off-hook or press
the button programmed by the system administrator with
“Microphone” function.
Transfer the phone call in
progress 1. put on hold the call in progress with hold button
2. dial the number of the extension to call
3. wait for the answer and hang up or without waiting for the
answer, hang up, only if the telephone is enabled to automatic
transfer (1).
Redial last number 1. press pound [#].
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User operations
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(1) It is a SAMBuilder customation data from (contact your system administrator).
(2) The headset mode means that the headset mode is enabled in the profile of the telephone, from
SAMBuilder application (ask the system administrator) or from the programming telephone menu.
IMPORTANT!
- Call waiting tone in a multi-line phone, will be played on the audio device you are using (loudspeaker,
headset or handset).
- The caller ID of the second call ("flash") is displayed for a few seconds on the display by adding the
character "*" asterisk at the end of the number received, in place of the caller ID of the call in progress.
- In the case of an incoming call while the headset is on, the ringing tone will be produced in both headset
speaker on the speakerphone. In case the user set the Silent mode, the tone will be heard only from
headset.
8.3. Listening to your voice messages
The flashing Voice Mail button indicates a new voice message in your voice mail, to listen to it press the
voice mail button and follow the voice instructions.
8.4. About
Display the firmware version of the phone and its components. Enter in the local programming menu and
press menu/enter , scroll the menu up to USER SETTINGS and select ABOUT with up and down
arrows and confirm.
8.5. Available features with the handset in place
8.5.1. Enblock call
If you didn’t set the automatic enblock selection (standing up to switch off), you can use the enblock
selection service on a call: it is possible to use this feature only if requested.
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User operations
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8.5.2. Forwarding calls
The user can set up and cancel the service in the following way.
It is possible to set up / cancel three types of forwarding calls:
•Always = the call is forwarded immediately on its arrival to another number.
•On busy = the call is forwarded on its arrival to another number if the called is busy.
•On no reply = the call is forwarded on its arrival to another number if it remains
unanswered after a programmable period of time.
To: You have to:
Make an enblock call Setting
1. press menu/enter
2. scroll the menu up to SERVICES
3. press menu/enter
4. choose ENBLOCK CALL
5. press menu/enter
6. enter the telephone number to call
7. dial the number by lifting the handset or by pressing menu/enter
(only from automatic handsfree mode).
8. to return to the main menu or cancel, press ESC more
times or wait until the timer elapses.
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