Mitel Mitel 5330 User manual

Mitel 5330 Endpoint
Button
Action
(Up)
(Down)
Provides volume control.
(Speaker)
Enables & disables Speaker Mode.
(Mute)
Mutes the microphone, handset, or headset during a call.
(Applications)
Provides access to menus for your phone’s applications and settings.
(Cancel)
Ends a call and can cancel any feature you are programming to take you back to the previous
menu level.
(Redial)
Calls the last number dialed.
(Hold)
Places the current call on hold.
(Transfer/
Conference)
Initiates a call transfer or establishes a three-party conference call.
(Message)
Provides access to your voice mailbox and flashes to notify you of messages waiting in your voice
mailbox. Allows transfer directly to voicemail.

Mitel 5340 Endpoint
Button
Action
(Up)
(Down)
Provides volume control.
(Speaker)
Enables & disables Speaker Mode.
(Mute)
Mutes the microphone, handset, or headset during a call.
(Applications)
Provides access to menus for your phone’s applications and settings.
(Cancel)
Ends a call and can cancel any feature you are programming to take you back to the previous
menu level.
(Redial)
Calls the last number dialed.
(Hold)
Places the current call on hold.
(Transfer/
Conference)
Initiates a call transfer or establishes a three-party conference call.
(Message)
Provides access to your voice mailbox and flashes to notify you of messages waiting in your
voice mailbox. Allows transfer directly to voicemail.

Hot Desk Login
With the handset in the cradle, press Hot Desk from the display.
Press Login from the display
Enter your assigned Extension Number and press OK
Enter your PIN and press OK. Your PIN is your Extension Number.
Answering Calls
Lift the handset, or press (Speaker) to answer a call in Handsfree Mode.
Placing Calls
With or without the handset lifted
oInternal: dial the 4-digit extension number
oLocal outside: dial 8 + the local outside number.
oLong distance: press the programmed Acct Code button, enter the 5-digit account code, dial 8+1+Area Code +
Number
Muting Calls
While on a call, press Mute (on/off).
Holding Calls
With a call in progress, Press Hold.
Press the Flashing call key to get back to the caller.
Transferring Calls to Extensions
While on the call, press Trans/Conf, and then enter the extension number.
Wait for an answer and announce the call, if desired.
Hang up to complete the transfer.
Transferring Calls Direct to Voicemail
While on the call, press
Dial the mailbox number and hang up.
Placing a Conference Call
While on the call, press Trans/Conf, and then enter the extension number or dial 8 + Outside number.
Wait for an answer, press Trans/Conf to connect everyone together.
oIf the extension is unavailable, press the Cancel button to return to the caller.
Call History, Calls to Extension - view missed calls, received calls, and dialed calls (Last 20 calls)
Press Applications
Select Call History from the display
Choose Missed, Answered, or Made from the display
Use the page selectors to scroll through the call display
Programming Speed Call Keys
Press Applications
Select Settings from the display.
Select Programmable Keys from the display.
Press the Key you wish to program.
Select Speed Call –to program an extension or outside number
oSelect Edit Info,
Enter the name using the dial pad and on screen options.
oSelect Edit Number
Enter the extension number or dial 8 + Outside number.
Press OK
oPress Save
Press Close back to the main screen (2-3 times).

NOTES:
You may visit
http://www.ebiz.mitel.com/images/email/microsites/Mitel-IP-Phone-Feature-Teacher/
player.html at any time to review the basics of using your telephone.
Do not relocate the telephone! 9-1-1 information is associated with the telephone’s location. All
Support requests should be made to Help Desk mailbox at ext. 7777.
You may check your voice mailbox from outside the district by
dialing your phone number,
When your voicemail answers,press *.
Enter your Passcode when prompted.

NuPoint VoiceMail Setup
Setting up your new mailbox
When you access your mailbox for the first time, a user tutorial automatically activates. This will guide you through how to change your
password, record a greeting and your name.
Press the VoiceMail key or dial 6999.
Enter your Passcode when prompted. (For the first time until you change it, it is 1111)
Follow the prompts to change your passcode.
Follow the prompts to record your greeting.
Follow the prompts to record your name.
oIf you are interrupted at any time during the tutorial, and the tutorial is not completed in its entirety, you will need to
repeat the full tutorial, including the passcode default of 1111.
Accessing your mailbox
From your own extension
If you have messages, press the flashing message button.
If you do not have any messages, press the VoiceMail key.
Enter your Passcode when prompted.
From another extension
Press the VoiceMail key or dial 6999.
Press *to back out of another user’s mailbox.
Enter your mailbox number followed by *.
Enter your Passcode when prompted.
From Outside the office
Dial the main telephone number to the office
Enter your extension number
When your voicemail answers, press *.
Enter your Passcode when prompted.
Basic Voice Mail Commands:
While the message is playing:
Back up in 5 second increments *
Pause (default 30 seconds) 1
Forward 5 seconds #
Skip to your next message 8
After message has played:
Discard 3
You can press * immediately after deleting to recover it
Keep 5
Give message to a coworker 4
Changing Your Greeting
Log into VoiceMail
Dial 8for Options
Dial 4for Greetings
oDial 7for your Greeting
oDial 4for your Extended Absence Greeting
Follow prompts to record your greeting.