SEMTOM ST-2500 User manual

BILL COUNTER
OPERATION MANUAL

浙江商通电子有限公司 2500 型说明书
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Content
1. Specification ................................................................................................................................................................. 2
2. Self- check and fault diagnoses................................................................................................................................. 3
3. Error codes and solutions........................................................................................................................................... 4
4. The introduction of the main parts............................................................................................................................. 6
5. The introduction of the main display and keys........................................................................................................ 7
6. The introduction of the sensitivity setting................................................................................................................. 8
7. Restore to the factory setting................................................................................................................................... 10
8. Banknote clearance adjustment.............................................................................................................................. 10
9. Precaution for handling the machine...................................................................................................................... 11
10. Cautions....................................................................................................................................................12
11. Maintenance............................................................................................................................................................. 13

浙江商通电子有限公司 2500 型说明书
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1. Specification
Rated voltage
/Frequency
AC（200-230）V±10% 50Hz±5% /AC120V±10% 60Hz±5%
Power
consumption
75W(Max)
Counting range 5 digit LCD
Batch range 1-100pcs
Counting speed ≥1000pcs/min
Feeding system Roller Friction Type
Banknote size Width:50-900mmLength:110-180mm
Banknote
thickness
0.075～0.15mm
Hopper capacity 150PCS
Stacker capacity 150PCS
Net weight 4.9kg
Dimension 256*301*163mm

浙江商通电子有限公司 2500 型说明书
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2. Self- check and fault diagnoses
When turn on the machine, it will start self-check by itself. This function can check whether all the
sensors and relative circuit are in good working condition or not. When detecting a fault, the fault code will be
showed in the counting display：
Fault code Reasons Resolutions
Problem with the counting sensor
Cleanor replace the counting
sensor;
problem with the relative circuit of
the counting sensor in the main
board
Replace the main board.
Problem with the reset sensor Replace the reset sensor;
problem with the relative circuit of
the reset sensor in the main board
Replace the main board.
Driving belt is damaged or broken; Replace the driving belt;
Problem with the speed sensor or
problem with the connection;
Replace the speed sensor or
make it in good connection;
Problem with the main motor or
problem with the connection;
Replace the main motor or make it
in good connection;
Problem with the power board; Replace the power board;
Problem with the main board; replace the main board.

浙江商通电子有限公司 2500 型说明书
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There is something covering the
feeding sensor; Clean the feeding sensor.
3. Error codes and solutions
The display may shows some error codes when counting, which means there are some problems with the
notes. Refer to the following diagram to find a way to solve it.
Error code Reasons Solutions
Suspicious bill detected by UV detection；
Remove the suspicious bill from the
stacker; press “RESET”to continue;
Problem with the UV sensitivity Lower the UV sensitivity level
Suspicious bill detected by MG detection
；
Remove the suspicious bill from the
stacker; press “RESET”to continue;
Problem with the MG sensitivity Lower the MG sensitivity level
Two overlapping notes detected by the IR
detection
Remove the suspicious bill from the
stacker; press “RESET”to continue;
Problem with the IR sensitivity Lower the IR sensitivity level
Different size(width) of
bill detected by
Remove the suspicious bill from the
stacker; press “RESET”to continue;

浙江商通电子有限公司 2500 型说明书
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DD detection
Problem with the DD sensitivity Lower the DD sensitivity level
Half note
Remove the suspicious bill from the
stacker; press “RESET”to continue;
Chain note
Remove the suspicious bill from the
stacker; press “RESET”to continue;

浙江商通电子有限公司 2500 型说明书
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4.The introduction of the main parts
1.Main display 1.Reset sendor
2.Hopper 2.Transporting
wheel
3.Keys 3.Feeding
wheel
4.Receiving
wheels 4.Feeding sensor
5.Transportation
platform 5.UV light frame
6.Stacker 6.Counting tube
frame
1. Left cover
2. Top cover
3. Left cover External display
(optional)
4. Power socket
5. Power switch
6. External display
port

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5. The introduction of the main display and keys
5.1 The pictures of the main display and keys
UV Model UV/MG Model
5.2. The function of the keys
Keys Functions
Model
UV MG
1. Press this key can turn on/off the “UV”and “ MG” function, can choose among UV,
MG, UV+MG and off.
2. In the “BAT” mode, press this keyshortly, the batch number will decrease “1”; if long
press this key, the batch number will be decreased continuously.
-- √

浙江商通电子有限公司 2500 型说明书
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1. Press this key can turn on/off the “UV” function.
2. In the “BAT” mode, press this keyshortly, the batch number will decrease “1”; if long
press this key , the batch number will be decreased continuously.
√--
1. Press this key can turn on/off the “IR”and “ DD” function, can choose among IR+DD,
IR, DD and off.
2. In the “BAT” mode, press this keyshortly, the batch number will increase “1”; if long
press this key , the batch number will be increased continuously.
√√
1. Press this key can turn on/off the “ADD”and “ BAT” function, can choose among
ADD, BAT, 100,50, 20, 10 and off.
2. If long press this key for 3 seconds, it can switch the counting mode.
“AUTO”is automatically counting, “MNL”is manually counting.
√√
1. It can start counting in the following conditions by pressing“RESET”:
a. Clear or recover the error message during the counting, then start counting again.
b. In the manual mode, it can start counting by pressing “RESET”.
2. In the sensitivity level setting, press this key can save and exit the setting.
√√
6. The introduction of the sensitivity setting.
When the display shows some error messages during counting, the user can adjust the according

浙江商通电子有限公司 2500 型说明书
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sensitivity level to make the counting more smoothly.
In the normal state, this machine can enter into the sensitivity level setting by pressing
“UV/MG/-1”/ ”UV/-1”and “BAT/ADD/+1”at the same time to enter in to the sensitivity setting interface, and
press “BAT/ADD”to choose the according sensitivity setting, then press “BAT/ADD/+1” or “UV/MG/-1”/ ”UV/-1”
to adjust the level, then press the “RESET” to save and exit, the details showed as below:
1) P01(UV sensitivity level): “0”is off, “1” is the lowest level, “9” is the highest level. The default is “5”；
2) P02(MG sensitivity level): “0”is off, “1” is the lowest level, “9” is the highest level. The default is “5”；
3) P03(IR sensitivity level): “0”is off, “1” is the lowest level, “9” is the highest level. The default is “5”；
4) P04(DD sensitivity level): “0”is off, “1” is the lowest level, “9” is the highest level. The default is “5”；
5) P06(UV reference value)：“0”is off, “1” is the lowest level, “9” is the highest level. The default is “5”；
6) P07(AUTO/MNL counting memory setting): “OFF” is not to keep the memory, “ON” is to keep the
memory. The default is “OFF”.
7) P08(Fake note counted/ not counted): “J-OFF” is fake note not counted, “J-ON” is fake note counted.

浙江商通电子有限公司 2500 型说明书
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7. Restore to the factory setting
In the normal state, press “RESET” for 3 seconds, after hearing the “beep” sound, then the machine is
restored to the factory setting.
8. Banknote clearance adjustment
8.1 The good condition of the clearance: smooth feeding, accurate counting, good friction.
8.2 The friction of the hopper: after a long time of usage, the roller and the rubber tape will be loose, then it
will result in inaccurate counting(generally the counting number will be less than the right notes number).
Adjustment operation: rotate the adjustment screw anticlockwise until the machine can count smoothly
and accurately. Do not rotate it too much, it will result in unsmooth counting or breaking the note.

浙江商通电子有限公司 2500 型说明书
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loose-tight+
9. Precaution for handling the machine
The user should pay attention to the following items when using this product：
Damp and/or badly stained notes should be
avoided；

Check no other things(paper clip, rubber
band, pieces of paper etc.)mixed in the notes
Damp and/or badly stained
note
Stack of notes mixed with
pieces of paper, clip or
rubber band

浙江商通电子有限公司 2500 型说明书
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
Folded or curled notes should be
straightened before counting
As for the bundle of new notes, should bend
and flex before counting

The notes should be tidied up before
counting, or it will lead to the some problem
when the machine work
Curled note
Folded note
10. Cautions
Please read all the instructions as below before using the machine, or it will lead to some danger and fault
——Avoid exposing the product to the sunlight.
——The product should have well earthing performance
——The product may affected by the wireless device interference(like phone, intercom etc.).
——Please use the qualified power cable.
——Turn off the machine or pull out the power plug before moving it.

浙江商通电子有限公司 2500 型说明书
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——Do not put tools, hand, hair or cloth close to the rotating parts of the machine, in case of some danger
——Do not press the keys with something pointed.
——Keep the machine in the dry condition, this machine is not waterproof.
——Do not repair the machine by yourself, should ask qualified service person to repair and maintain it.
11. Maintenance
The counting sensor and the feeding sensor are belong to the optical equipment. If there is some dust and
dirty things covering the sensor, it will lead to the fault when the machine is working. The user should clean
the machine after using.
For example, if there is some pieces of paper, dust or something else covering the preset sensor in the
stacker, it will result in fault when the machine is working. The user should clean the machine after using.