Sena SPH10 User manual

Users Guide
www.senabluetooth.com

SPH10
CONTENTS
• Enabling/Disabling Voice Activated Intercom (Factory Default: Disabled)
• Intercom Failure
• Intercom Reconnection
• Stereo Music
• Function Priority
• Reset to Factory Default Settings
• Fault Reset
FIRMWARE UPGRADE
OPERATION QUICK REFERENCE
BATTERY INFOFMATION
MAINTENANCE AND CARE
DISPOSAL
CERTIFICATION AND SAFETY APPROVALS
• FCC Compliance Statement
• FCC RF Exposure Statement
• FCC Caution
• CE Declaration of Conformity
• Industry Canada Statement
• Bluetooth License
WAIVER AND GENERAL RELEASE
• Two-Year Limited Warranty
• Limitation of Liability
• Return for Full Refund
WARNING
INTRODUCTION
PACKAGE CONTENTS
WEARING THE SPH10
• Microphone Installation
• Placing the Headset on Your Ear
POWERING ON/OFF AND CHARGING
• Powering On
• Powering Off
• Charging
• Low Battery Warning
PAIRING THE SPH10 WITH BLUETOOTH DEVICES
• Mobile Phone Pairing
• Bluetooth MP3 Player Pairing
• Bluetooth GPS Navigation Pairing
PAIRING WITH SELECTIVE PROFILE: A2DP STEREO OR HANDSFREE
• A2DP Stereo Music Only
• HFP for Phone Call Only
PAIRING WITH OTHER SPH10 HEADSETS FOR INTERCOM CONVERSATION
USING THE SPH10
• Volume Adjustment
• Mobile Phone Call Making and Answering
•
Enabling/Disabling Voice Activated Phone Answering (Factory Default: Disabled)
• Intercom Conversation
• 3-Way Conference Intercom
• Terminating Conference Intercom
3
4
5
6
6
6
6
6
6
7
7
7
8
8
8
9
9
9
11
11
11
11
12
13
14
14
15
15
16
17
17
18
19
19
20
21
22
22
22
23
23
23
23
24
24
26
27
28
28

English
SPH10
INTRODUCTION
3
--------------------------------
*in open terrain
Thank you for choosing the SENA SPH10, Bluetooth Headset &
Intercom designed for snow sports helmets. With the SPH10,
you can call hands-free on your Bluetooth mobile phone, listen
to stereo music and have intercom conversations in full duplex
with other SPH10 users.
The SPH10 is compliant with the Bluetooth Specification
v2.1+EDR supporting the following profiles: Headset Profile,
Hands-Free Profile (HFP), Advanced Audio Distribution Profile
(A2DP), and Audio Video Remote Control Profile (AVRCP).
Please check with the manufacturers of other devices to
determine their compatibility with this headset.
Please read this user’s guide carefully before using the headset.
Also check www.senabluetooth.com for the latest version of the
user’s guide and additional information related to SENA
Bluetooth products.
The SPH10 features:
•Bluetooth hands-free for Bluetooth mobile phones
•Bluetooth stereo headset for Bluetooth audio devices such as
MP3 players
•Bluetooth Intercom up to 900 meters (980 yards)*
•3-Way Conference Intercom
•Stereo music by 3.5mm audio cable
•Firmware Upgradeable
Key Specifications:
•Bluetooth v2.1+EDR, Class1
•Supporting profiles: Headset Profile, Hand-Free Profile (HFP),
Advanced Audio Distribution Profile (A2DP), Audio Video
Remote Control Profile (AVRCP)

SPH10
4
PACKAGE CONTENTS
Jog Dial
• Start and End an Intercom Conversation
• Volume adjustment by rotating
• Play and Pause Bluetooth MP3 player
• Track-forward and Track-back by
rotating while pressing the button
• Entering into Intercom Pairing Mode
• Entering into Voice Activated Intercom
Setting Mode
• Reject an incoming mobile phone call
• Call Transfer
• SPH10 Headset
Phone Button
• Making and Answering a mobile phone call
• Entering into Mobile Phone Pairing Mode
• Entering into Bluetooth Audio Device Pairing Mode
(MP3, GPS navigation)
• Entering into Voice Activated Phone Answering Setting Mode
Status LED
DC Power Charging &
Firmware Upgrade Port
MP3 Jack Microphone
< Right side >
< Left side >
< Left side >
Speakers

English
SPH10
5
WEARING THE SPH10
• Microphone Installation
Two microphones are included in the package: a long-boom
microphone for high noise environment and a short microphone
for indoor use.
Plug the microphone into the microphone port to fit triangle
marks as described in the below picture. Adjust the direction of
the long-boom microphone so that the “II” mark on the microphone
is pointing towards your mouth.
• Boom Microphone
• Mini Microphone
• USB Wall Charger
• USB Power Cable
• Stereo Audio Cable
• Boom Microphone Sponges
• Mini Microphone Sponges
• Rubber earpads
• User Guide

SPH10
6
POWERING ON/OFF AND CHARGING
To power on and off the headset, you don’t need to press and
hold any button for several seconds. Just short press the Jog
Dial and the Phone Button simultaneously, and you will get
quick on-and-off convenience.
• Powering On
Press the Jog Dial and the Phone Button at the same time for
about 1 second to power on. The blue LED turns on and you
will hear ascending beeps.
• Powering Off
Just short press the Jog Dial and the Phone Button
simultaneously, you don’t need to press and hold for a few
seconds. The red LED turns on for a while until it turns off
completely and you will hear descending beeps.
• Charging
The LED turns on red while charging, and turns to blue when
Since SPH10 is mostly exposed on external environment where
noise prevails, microphone can be selected according to the
noise level. For the highly noisy environment, boom-microphone
is recommended allowing microphone to stay near user’s
mouth. For the less-noisy environment, mini microphone is
recommended allowing users to move freely.
• Placing the Headset on Your Ear
The speaker with microphone should be placed on the left ear.
Then you can place earhooks over ears as shown:

English
SPH10
7
PAIRING THE SPH10 WITH
BLUETOOTH DEVICES
Before using the SPH10 Bluetooth headset with any of Bluetooth
devices for the first time, you need to do the pairing operation.
It can be paired with Bluetooth mobile phones, Bluetooth audio
devices such as MP3 or GPS, and with other SPH10 Bluetooth
headsets. This pairing operation is only required once for each
Bluetooth device, and the headset will remain paired with the
devices and automatically connects to the paired devices
again when they are within range.
• Mobile Phone Pairing
1. Turn on the headset and press the Phone Button for 5 seconds until
the LED flashes red and blue alternately and you hear multiple beeps.
2. Search for Bluetooth devices on your mobile phone. The
headset will be listed on your mobile phone as SPH10.
3. Enter 0000 for the PIN. (Some mobile phone may not ask for
the PIN number)
4. The headset can be paired as Handsfree or Headset.
the headset is fully charged. It takes about 2.5 hours to be
completely charged.
• Low Battery Warning
When the battery is low, the blinking blue LED in stand-by
mode turns to red and you will hear mid-tone triple beeps.

SPH10
8
If you have a MP3 stereo music phone such as a smartphone,
sometimes you may need to selectively use the SPH10 for
A2DP stereo music only or for mobile phone hands-free only.
This instruction is for advanced users who want to pair the SPH10
to their smartphones only with one selective profile: A2DP Stereo
for music or HFP for phone call.
If it is not the first time to do paring with the mobile phone,
you have to clear the previous paring list on both devices;
the mobile phone and SPH10. To clear pairing list on SPH10,
please do factory reset described on the page 16. To clear
pairing list on the mobile phone, please refer to the mobile
phone manual.
PAIRING WITH SELECTIVE PROFILE:
A2DP STEREO OR HANDSFREE
Handsfree profile is normally recommended for most mobile
phones. If it is paired as Headset, the buttons of the SPH10
may not work properly.
• Bluetooth MP3 Player Pairing
1. The procedure is the same with the procedure of “Mobile Phone
Pairing”, except the SPH10 must be paired as Stereo Headset.
2. If you use a Bluetooth mobile phone and a Bluetooth audio
device at the same time, please make sure to pair as Handsfree
or as Headset with the mobile phone and to pair as Stereo
Headset with the Bluetooth audio device.
• Bluetooth GPS Navigation Pairing
1. You can listen to Bluetooth voice instructions from a Bluetooth
GPS navigation.
2. The paring procedure is the same with the procedure of
“Mobile Phone Pairing”, except the SPH10 could be paired as
either Headset or Stereo Headset depending on the Bluetooth
GPS navigation.
3. Please refer to the manual of the Bluetooth GPS navigation
for details.

English
SPH10
9
• A2DP Stereo Music Only
1. Turn on the headset and press the Phone Button for 5 seconds
until the LED flashes red and blue alternately and you hear multiple
beeps.
2. Within 2 seconds, tap the Jog Dial again, then the LED turns
to red flashing and the beeps turn to double mid-tone beeps.
3. Search for Bluetooth devices on your smartphone. The headset
will be listed on your mobile phone as SPH10.
4. Enter 0000 for the PIN. Some smartphones may not ask for PIN.
• HFP for Phone Call Only
1. Turn on the headset and press the Phone Button for 5 seconds
until the LED flashes red and blue alternately and you hear multiple
beeps.
2. Within 2 seconds, tap the Phone Button again, then the LED
turns to blue flashing and the beeps turn to multiple mid-tone
beeps.
3. Search for Bluetooth devices on your smartphone. The headset
will be listed on your mobile phone as SPH10.
4. Enter 0000 for the PIN. Some smartphones may not ask for PIN.
The SPH10 can be paired with up to three other headsets for
Bluetooth Intercom conversation.
1. Turn on the two headsets (A and B) that you would like to
pair with each other.
2. Press and hold the Jog Dial of the headset A for 5 seconds
until red LED starts to flash rapidly.
3. Press and hold the Jog Dial of the headset B for 5 seconds
until red LED starts to flash rapidly.
4. Simply tap the Jog Dial of any one of the two headset A or
B (It doesn’t matter that you choose A or B) and wait until the
LEDs of both headsets turn to blue and intercom connection is
automatically established. (Headset A is paired with Headset
B)
PAIRING WITH OTHER SPH10 HEADSETS
FOR INTERCOM CONVERSATION

SPH10
10
Pairing A & C Pairing A & D
A
D
B C
A
D
B C
Pairing A & B
A
D
B C
5. You can make other pairings between the headset A and
C, and between the headset A and D by following the same
procedure as above. (Headset A is paired with Headset C and
with Headset D)
6. If a headset has multiple paired headsets for intercom
conversations, the lastly paired headset is set as First Intercom
Friend. The older Intercom friend goes to be Second Intercom
Friend, and Third Intercom Friend.
** For example, after the paring procedures as above, the
headset D is the First Intercom Friend of the headset A, the
headset C is the Second Intercom Friend of the headset A, and
the headset B is the Third Intercom Friend of the headset A.

English
SPH10
11
USING THE SPH10
• Volume Adjustment
You can easily adjust the volume by rotating the Jog Dial. You
will hear a beep when the volume reaches maximum or
minimum level. The volume is set and maintained separately
at different levels for each function even when you turn off and
on the headset. For example, once you set the mobile phone
conversation volume, it is not changed even if you raise the volume
when you hear Bluetooth MP3 music. So you can always maintain
preferred optimum volume level for each function.
• Mobile Phone Call Making and Answering
1. When you have an incoming call, simply tap the Phone Button
to answer the call.
2. You can also answer the incoming call by loudly speaking
any word of your choice if the Voice Activated Phone Answering
Function of the SPH10 is enabled. (Refer to the next section
for detail.)
3. To reject a call, tap the Jog Dial while the phone is ringing.
4. To transfer a call between the mobile phone and the headset,
tap the Jog Dial during the phone conversation. You will hear
a short/long beep when the call is transferred to the phone/
headset.
5. There are several ways to make a phone call:
- Enter number on your mobile phone keypad and tap the Phone
Button. The call is automatically transferred to the headset.
- Tap the Phone Button in stand-by mode to activate the voice
dialing of your mobile phone. For this, the voice dialing feature
must be available on the mobile phone. Refer to your mobile
phone manual for further instructions.
- To redial the last number, double tap the Phone Button in
stand-by mode.
• Enabling/Disabling Voice Activated Phone Answering
(Factory Default: Disabled)
If this feature is enabled, you can answer incoming calls by
simply saying a word loudly enough. For example, when you
hear a series of beeps by an incoming call, you can answer the
phone by saying “Hello” or any other word loudly. The factory
default setting is disabled. You can enable or disable this mode.

SPH10
12
1st Intercom Friend 2nd Intercom Friend
3rd Intercom Friend
2. To terminate an intercom conversation, single tap the Jog
Dial. Any intercom connection with any Intercom Friend will be
terminated by a single tapping. A double or triple tapping will
do nothing in this case.
If this mode is disabled, the only way to answer an incoming
call is to tap the Phone Button.
1. Press and hold the Phone Button for 8 seconds until the red
LED is rapidly flashing. When you do this, after first 5 seconds
you press the button, you will see the headset enters into the
Mobile Phone Pairing sequence, but you have to keep pressing
the button for another 3 seconds until the red LED flashes rapidly.
2. To enable, tap the Phone Button, then the LED shows solid
blue for 2 seconds and you will hear double beeps.
3. To disable, tap the Jog Dial, then the LED shows solid red for
2 seconds and you will hear a single beep.
• Intercom Conversation
1. You can start an intercom conversation with any of Intercom
Friends by tapping the Jog Dial: single tapping to intercom with
the First Intercom Friend, double tapping with the Second
Intercom Friend, and triple tapping with the Third Intercom
Friend.
Terminate
3. When you have an incoming phone call during intercom
conversation, you can choose whether to pick up the call or
not after you hear the ring tone.
4. When you have an incoming intercom call during a mobile

English
SPH10
13
phone conversation, you will hear high tone 4 beeps. You have
to hang up the mobile phone to make an intercom connection.
• 3-Way Conference Intercom
You (A) could have a 3-way conference intercom with 2
other SPH10 friends (B & C) by establishing two intercom
connections at the same time. While a 3-way conference
intercom is in progress, mobile phone connection of all three
participants would be temporarily disconnected, but as
soon as the conference intercom terminates or one of the
participants leaves the intercom, all mobile phones would be
automatically reconnected. During the conference intercom,
if you have an incoming mobile phone call, terminate the
conference intercom to automatically reconnect the mobile
phone and receive the call.
1. You (A) need to be paired with two other friends (B & C) for
3-way conference intercom.
2. Start an intercom conversation with one of the two friends
in your intercom group. For example, you (A) may start
an intercom conversation with the Intercom Friend (B). Or
Intercom Friend (B) may start an intercom call with you (A).
3. The Second Intercom Friend (C) may join the intercom by
making intercom call to you (A)
(A)
(B)
First Friend Second Friend
(C)
(A)
(B)
First Friend Second Friend
(C)
Pairing
Pairing

SPH10
4. Now you (A) and two SPH10 Intercom Friends (B & C) are
having a 3-way conference intercom.
• Terminating Conference Intercom
When you are a member of an active conference intercom,
you can completely get out of the conference intercom or
just terminate an intercom connection with one of your active
Intercom Friends.
1. With a 1 second press-and-hold of the Jog Dial, you can
get out of the conference intercom completely. It terminates
(A)
(B)
First Friend Second Friend
(C)
(A)
(B)
First Friend Second Friend
(C)
both of the two active intercom connections: one with (B) and
one with (C).
2. By single or double tapping the Jog Dial, you can terminate
the intercom connection with one of the two connected
Intercom Friends accordingly. For example, by single tapping
the Jog Dial, you can just terminate the intercom connection
with your First Intercom Friend (B). However, you still have the
intercom connection with your Second Intercom Friend (C).
• Enabling/Disabling Voice Activated Intercom
(Factory Default: Disabled)
If this feature is enabled, you can initiate an intercom
conversation with the last connected Intercom Friend by
speaking any word loudly enough.The most effortless way
to trigger intercom VOX is to blow into the microphone as
if blowing dust off the microphone. If you start an intercom
conversation by VOX, the intercom terminates automatically
whenyou and your Intercom Friend remain silent for 20
seconds. However, if you manually start an intercom
conversation by tapping the Jog Dial, you have to terminate
the intercom conversation manually by tapping the Jog Dial
14 15

English
SPH10
again.
If this feature is disabled, the only way to initiate and terminate
an intercom conversation is to tap the Jog Dial.
1. Press and hold the Jog Dial for 8 seconds until the red LED
turns on solidly. When you do this, after first 5 seconds you
press the Jog Dial, you will see the headset enters into the
Intercom Pairing sequence, but you have to keep pressing the
Jog Dial for another 3 seconds until the LED turns to solid red.
2. To enable, tap the Jog Dial, then the blue LED flashes for 2
seconds and you will hear double beeps.
3. To disable, tap the Phone button, then the red LED flashes
for 2 seconds and you will hear a single beep.
However, even when this feature is enabled, if you terminate
intercom conversation manually by tapping the Jog Dial,
you cannot start intercom by voice temporarily. In this case,
you have to tap the Jog Dial to restart the intercom. This is
to prevent repeated unintentional intercom connections by
strong wind noise. If you tap the Jog Dial to start intercom
conversation, it is not terminated by 20 seconds of silence.
After turning SPH10 off and on, you can start intercom by
voice again.
Tip:
The Jog Dial is for any kind of Intercom related function, and
the Phone Button is for any functions of mobile phone. With this
reason, as far as intercom function is concerned, the Jog Dial
is used for a positive manner of action such as enabling, and
the Phone Button is for a negative manner of action such as
disabling. Vice versa for the mobile phone functions.
• Intercom Failure
When you try to start an intercom conversation with an
Intercom Friend who is already having a 3-way conference
intercom with other persons or a mobile phone call, you will
hear a low tone double beep signifying a busy signal. In this
case, you have to try again later.
• Intercom Reconnection
If your Intercom Friend goes out of range while having an
intercom conversation, you may hear static noise and
14 15

SPH10
16 17
MP3 Jack
eventually the intercom will be disconnected. In this case, the
SPH10 automatically tries to reconnect the intercom every
8 seconds and you will hear high tone double beeps until
the intercom is reestablished. If you don’t want to make a
reconnection, tap the Jog Dial to stop the attempt.
• Stereo Music
You can listen to stereo music in either way: with the enclosed
stereo audio cable or by Bluetooth wireless stereo.
1. By Stereo Audio Cable
Plug your stereo MP3 player directly to the SPH10 by using
the enclosed 3.5mm stereo audio jack cable. To adjust the
volume, rotate the Jog Dial on the headset. You may adjust the
volume on the MP3 player also.
2. By Bluetooth Wireless Stereo
The Bluetooth audio device must be paired with the SPH10
by following the Bluetooth Audio Device Pairing instructions
described in the previous chapter. The SPH10 supports
the Audio/Video Remote Control Profile (AVRCP), so if your
Bluetooth audio device also supports the AVRCP, you can use
the SPH10 to remotely control music playback. So, you may
not only adjust the volume but also use the functions such as
play, pause, next track and previous track.
•
To adjust the volume, rotate the Jog Dial.
•
To play or pause music, press and hold the Jog Dial for 1
second until you hear a double beep.

English
SPH10
16 17
•
To track forward or track back, rotate while pressing the Jog
Dial clockwise or counter clockwise.
• Function Priority
The SPH10 operates in the following order of priority:
(highest) Mobile phone,
Intercom,
Stereo music by audio cable, and
(lowest) Bluetooth stereo music
A lower priority function is always interrupted by a higher
priority function. For example, stereo music is interrupted by
intercom call, and intercom conversation is interrupted by
incoming mobile phone call.
Tip: Stereo Music by Bluetooth or 3.5mm audio cable
Bluetooth music is available only when the MP3 jack port remains
open. Please make sure the audio cable is unplugged from the
clamp unit to play music by Bluetooth
Tip: Stereo Music by Bluetooth or 3.5mm audio cable
• Reset to Factory Default Settings
1. To restore the SPH10 to factory default settings, press and
hold the Phone Button for 12 seconds until the LED shows
solid red and you hear double beeps.
2. Then within 5 seconds, press the Jog Dial to confirm reset.
The headset will be restored to factory setting and switched
off automatically.
3. If you don’t press the Jog Dial within 5 seconds, the reset
attempt is canceled and the headset returns to stand-by
mode.

SPH10
18
• Fault Reset
When the SPH10 is not working properly or is in faulty status
with any reason, you may reset by pushing the pin-hole reset
button at the back of the headset main unit. Insert a paper clip
into the reset pin-hole and press the reset button for a second
with light pressure. The SPH10 will be switched off and you
have to turn on and try to use again. However, this will not
restore the headset to factory default settings.

English
SPH10
19
FIRMWARE UPGRADE
The SPH10 supports firmware upgrade function. Please visit
SENA Bluetooth web site www.senabluetooth.com to check
the latest software downloads.
OPERATION QUICK REFERENCE
Button Description Duration LED Beep
Phone Button +
Jog Dial
Power-on 1 sec Solid blue Ascending beeps
Power-off Tapping Solid red Descending beeps
Phone Button
Mobile phone pairing 5 sec Blue & red alternatively
flashing High-tone multiple beeps
MP3, GPS pairing 5 sec Blue & red alternatively
flashing High-tone multiple beeps
Voice activated phone
answering setting
8 sec Red flashing Mid-tone single beep
Phone Button to enable
Jog Dial to disable
Factory reset 12 sec Solid red High-tone double beeps
Jog Dial within 5 sec to confirm reset
Make & answer
phone call Tapping - -
Jog Dial
Intercom pairing 5 sec Red flashing Double-tone beeps
Jog Dial of any one of the two headsets
Voice activated
Intercom setting
8 sec Solid red Mid-tone single beep
Jog Dial to enable
Phone Button to disable
Start/end intercom
conversation Tapping - -
End conference intercom 1 sec Blue flashing
Mid-tone single beep
Reject incoming call Tapping - -
Call transfer Tapping -High-tone short/long beep
Volume adjustment Rotating - -
Track forward/ back Rotating w/
pressing - -
Play/pause
Bluetooth music 1 sec -
Mid-tone double beeps

SPH10
20
BATTERY INFORMATION
The Product has an internal, non-removable, rechargeable
battery. Do not attempt to remove the battery from the device
as you may damage the device. The battery can be charged
and discharged hundreds of times, but it will eventually wear
out. Recharge the battery only with SENA approved chargers
designated for this device. Use of an unapproved charger may
present a risk of fire, explosion, leakage, or other hazard.
Always try to keep the battery between 15℃and 25℃(59℃
and 77℃). Extreme temperatures reduce the capacity and
lifetime of the battery. A device with a hot or cold battery may not
work temporarily. Battery performance is particularly limited in
temperatures well below freezing.
Do not dispose of batteries in a fire as they may explode.
Batteries may also explode if damaged. Never use any charger
that is damaged. Operating times are estimates only and
depend on the devices used together, features used, battery
age and condition, temperatures to which battery is exposed,
and many other factors.