Sena EXPAND User manual

User's Guide
www.SenaBluetooth.com
SENA
EXPAND
Bluetooth®Stereo Headset & Intercom

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© 1998-2013 Sena Technologies Inc. All rights reserved.
Sena Technologies Inc. reserves the right to make any changes and improvements to its product without prior
notice.
Sena™ is a trademark of Sena Technologies Inc. or its subsidiaries in the USA and other countries. SMH10™,
SMH10R™, SMH5™, SMH5-FM™, SPH10™, EXPAND™, SPH10H™, SPH10H-FM™, SPH10S™, SR10™,
SR10i™, SM10™ are trademarks of Sena Technologies, Inc. or its subsidiaries. These trademarks may not be
used without the express permission of Sena.
The Bluetooth®word mark and logos are owned by Bluetooth SIG, Inc. and any use of such marks by Sena is
under license. Other trademarks and tradenames are those of their respective owners.

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CONTENTS
1. INTRODUCTION.................................................................................4
2. PACKAGE CONTENTS ......................................................................5
3. GETTING STARTED.....................................................................6
3.1 Wearing the Sena Expand ........................................................6
3.2 Installing the Microphone Windscreen.......................................7
3.3 Powering On...............................................................................7
3.4 Powering Off...............................................................................7
3.5 Volume Adjustment ....................................................................7
3.6 Function Priority..........................................................................8
3.7 Charging ....................................................................................8
3.8 Low Battery Warning..................................................................9
3.9 Checking the Battery Level........................................................9
3.10 Fault Reset .................................................................................9
4. QUICK OPERATION.........................................................................10
5. CONFIGURATION SETTING ...........................................................13
5.1 Mobile Phone Pairing ...............................................................13
5.2 Multipoint Pairing......................................................................14
5.3 Phone Selective Pairing ...........................................................14
5.4 Media Selective Pairing............................................................14
5.5 Assigning Speed Dial ..............................................................14
5.6 Enabling/Disabling Voice Prompts...........................................15
5.7 Delete All Bluetooth Pairing Information ..................................15
5.8 Reset to Factory Default Setting ..............................................15
5.9 Exit Voice Configuration Menu .................................................16
6. PAIRING THE EXPAND WITH BLUETOOTH DEVICES .................16
6.1 Mobile Phone Pairing ...............................................................17
6.2 Multipoint Pairing......................................................................17
6.3 Bluetooth Stereo Device Pairing ..............................................18
6.4 Pairing with the Sena SR10 Bluetooth Two-way Radio
Adapter ....................................................................................18
7. PAIRING WITH SELECTIVE PROFILE: HFP OR A2DP STEREO .. 19
7.1 Phone Selective Pairing: HFP for Phone Call Only...................20
7.2 Media Selective Pairing: A2DP Stereo Music Only..................20
8. STEREO MUSIC...............................................................................20
9. MOBILE PHONE CALL MAKING AND ANSWERING......................21
9.1 Mobile Phone Call Making and Answering ..............................21
9.2 Speed Dialing...........................................................................21
10. INTERCOM .......................................................................................23
10.1 Pairing with Other Sena Expand Headsets for Intercom
Conversation ............................................................................23
10.2 Pairing with Other Sena Headset Models for Intercom
Conversation ............................................................................24
10.3 Two-way Intercom ....................................................................24
10.4 Three-way Intercom .................................................................26
10.5 Four-way Intercom....................................................................29
10.6 Intercom Failure .......................................................................30
10.7 Intercom Reconnection............................................................30
11. MUSIC SHARING .............................................................................30
12. FIRMWARE UPGRADE ....................................................................31
13. SENA BLUETOOTH CONNECTION CASE STUDIES.....................31
Case 1...............................................................................................31
Case 2...............................................................................................32
Case 3...............................................................................................32
14. OPERATION QUICK REFERENCE .................................................33
BATTERY INFORMATION.....................................................................34
MAINTENANCE AND CARE..................................................................34
DISPOSAL..............................................................................................35
CERTIFICATION AND SAFETY APPROVALS......................................35
• FCC Compliance Statement..........................................................35
• FCC RF Exposure Statement.........................................................36
• FCC Caution ..................................................................................36
• CE Declaration of Conformity ........................................................36
• Industry Canada Statement...........................................................36
• Bluetooth License..........................................................................37
WAIVER AND GENERAL RELEASE .....................................................37
• Two-Year Limited Warranty ............................................................39
• Limitation of Liability ......................................................................40
• Return for Full Refund....................................................................40
WARNING ..............................................................................................41

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1. INTRODUCTION
The Sena Expand is a Bluetooth Stereo headset with
long-range Bluetooth intercom designed specifically
for outdoor sports activities. With the Sena Expand,
you can listen to stereo music, call handsfree on
their Bluetooth mobile phone, and have intercom
conversations in full duplex with up to four companions.
Also, the easy-to-access and intuitive headset makes
the Sena Expand a perfect companion for outdoor
sports.
The Sena Expand is compliant with Bluetooth 3.0
supporting the following profiles: Headset Profile,
Hands-Free Profile (HFP), Advanced Audio Distribution
Profile (A2DP), and Audio Video Remote Control Profile
(AVRCP). Please check with the manufacturers of other
devices to determine their compatibility with this headset.
Please read this user’s guide carefully before using
the headset. Also check www.SenaBluetooth.com
for the latest version of the user’s guide and additional
information related to Sena Bluetooth products.
The Sena Expand features:
•Stableandsecurefitforactivecondition
•Durable,sweatandwaterresistantforactive
condition
•BluetoothstereoheadsetforBluetoothaudio
devices such as MP3 players
•Musicsharingduringtwo-wayintercom
conversation
•Richsoundlevelwithintegratedaudiobooster
•BluetoothhandsfreeforBluetoothmobilephones
•Individualvolumecontrolforeachaudiosource
•Crystalclearandnaturalsoundquality
•Bluetoothintercomupto300meters(330yards)
•Four-wayconferenceintercom
•Voiceprompts
•Firmwareupgradeable
Key Specifications:
•Bluetooth3.0
•Supporting profiles: Headset Profile, Hands-Free
Profile (HFP), Advanced Audio Distribution Profile
(A2DP), Audio Video Remote Control Profile (AVRCP)
* in open terrain

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2. PACKAGE CONTENTS
• Headset
<Right side>
(+) Button / (-) Button
• Volume adjustment
• Navigate through configuration menu
• MP3 Track-forward and track-back
<Left side>
DC Power Charging &
Firmware Upgrade Port
Status LED
Microphone
• Play and pause Bluetooth stereo device
• Answer and end a mobile phone call
• Reject an incoming mobile phone call
• Start and end intercom conversation
• Enter configuration menu
• Enter phone pairing mode
• Enter intercom pairing mode
Center Button
Speakers
Speakers
Charging LED

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USB Power & Data Cable
Speaker Pads
Microphone Windscreen
3. GETTING STARTED
3.1 Wearing the Sena Expand
Proper fit on your ear and head is important both for
comfort and optimal noise-reduction performance.
The speaker with microphone should be placed
on the left ear. Then you can place earhooks over
ears and pull the microphone in toward your lips as
positioning the microphone with its talk side facing in
as shown below.
<Left Side> <Right Side>

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3.2 Installing the Microphone Windscreen
The microphone windscreen helps you to cut down
incoming microphone wind noise by protecting
the microphone from the wind and provide clearer
voice audio sound under the circumstances where
the winds be very strong. Insert the microphone
windscreen at the end of the left side of the
microphone as shown below.
3.3 Powering On
Press and hold the Center Button and the (+) Button
at the same time for 1 second to power on. The blue
LED turns on and you will hear ascending beeps and
“Hello”.
3.4 Powering Off
Press the Center Button and the (+) Button
simultaneously (you don’t need to press and hold in
order for the system to power off). The red LED turns
on for about 2 seconds until it turns off completely
and you will hear “Goodbye” and descending beeps.
3.5 Volume Adjustment
You can easily adjust the volume by pressing the (+)
Button or the (-) Button. You will hear a beep when
the volume reaches maximum or minimum level.
The volume is set and maintained independently at
different levels for each audio source even when you
turn the headset off and on. For example, once you
set the volume for mobile phone handsfree, it will not
change even if you adjust the volume when you hear
Bluetooth MP3 music. So you can always maintain
the preferred optimum volume level for each audio
source.

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3.6 Function Priority
The Sena Expand operates in the following order of
priority:
(highest) Mobile phone,
Intercom,
Music sharing by Bluetooth stereo music,
(lowest) Bluetooth stereo music
A lower priority function is always interrupted by a
higher priority function. For example, stereo music
is interrupted by an intercom call, and intercom
conversation is interrupted by an incoming mobile
phone call.
3.7 Charging
The charging LED beside the charging port turns red
while charging, and turns to blue when the headset
is fully charged. It takes about 2.5 hours to be
completely charged. You can use the Sena Expand
while it is charging.

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3.8 Low Battery Warning
When the battery is low, the blinking blue LED in
stand-by mode turns to red and you will hear mid-
tone triple beeps and a voice prompt, “Low battery”.
3.9 Checking the Battery Level
You can check the battery level in two different ways
when the headset is powering on.
3.9.1 LED Indicator
When the headset is powering on, the red LED
flashes rapidly indicating the battery level.
4 flashes = High, 70~100%
3 flashes = Medium, 30~70%
2 flashes = Low, 0~30%
3.9.2 Voice Prompt Indicator
When you power on the headset, keep pressing the
Center Button and the (+) Button simultaneously
for several seconds until you hear high tone triple
beeps. Then you will hear a voice prompt indicating
the battery level. However, if you release the buttons
as soon as the headset turns on, you will not hear the
voice prompt giving the battery level indication.
3.10 Fault Reset
When the Sena Expand is not working properly or
is faulty for any reason, you may reset it by pushing
the pinhole reset button at the back of the headset
main unit.
1. Rotate the speaker pad of the left headset counter-
clockwise to detach it.

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2. Insert a paper clip into the reset pin-hole and
press the reset button for a second using light
pressure. The Sena Expand will be switched off,
and you have to turn the system back on and try
again. However, this will not restore the headset to
the factory default settings.
4. QUICK OPERATION
Power On/Off
1 sec
Volume Adjustment
1 press 1 press
or

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Intercom Pairing
(Compatible with all Sena headsets)
AB
pairing
5 sec 5 sec1)
2) 1 press
Bluetooth Pairing (Phone, MP3)
1) 10 sec 1 press
2)
3)
Sena EXPAND v1.0
Select Sena EXPAND
4)
Sena EXPAND v1.0
Enter PIN

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Mobile Phone
Answer
1 press
"Hello"
or
2 sec
End
3 sec
Voice
Command
3 sec
Reject
2 sec
Music
1 sec
1 sec
1 sec

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5. CONFIGURATION SETTING
You can set the configuration of the Sena Expand by
the voice menu instructions as below.
1. To enter the voice configuration menu, press and
hold the Center Button for 10 seconds until the
LED shows solid blue and you hear high tone
double beeps. You will also hear the voice prompt,
“Conguration menu”.
2. Press the (+) Button or (-) Button to navigate
between the menus. You will hear voice prompts
for each menu item as below.
3. You can enable / disable a feature or execute a
command by pressing the Center Button.
4. If you want to exit configuration immediately, press
and hold the (+) Button or (-) Button until you hear
the voice prompt, “Exit conguration”, then press
the Center Button.
The voice prompt for each menu item is as follows:
(1) Phone pairing (6) Voice prompt
(2) Multipoint pairing (7) Delete all pairings
(3) Phone selective pairing (8) Factory reset
(4) Media selective pairing (9) Exit conguration
(5) Speed dial
Phone pairing
Multipoint pairing
Voice prompt
Phone selective pairing
Delete all pairings
Media Selective pairing
Factory reset
Speed Dial
Exit configuration
5.1 Mobile Phone Pairing
Voice Prompt “Phone pairing”
Factory Default N/A
To go into mobile phone pairing mode, press the (+)
Button or the (-) Button until you hear the voice prompt,
“Phone pairing”. Please refer to section 6.1 for details
on mobile phone pairing. If you press the (+) or (-)
Button, you can exit from the phone pairing mode.

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5.2 Multipoint Pairing
Voice Prompt “Multipoint pairing”
Factory Default N/A
To go into multipoint pairing mode, press the (+)
Button or the (-) Button until you hear the voice
prompt, “Multipoint pairing”. Please refer to section
6.2 for details on multipoint pairing. If you press the
(+) or (-) Button, you can exit from the multipoint
pairing mode.
5.3 Phone Selective Pairing
Voice Prompt “Phone selective pairing”
Factory Default N/A
To go into phone selective pairing mode, press the
(+) Button or the (-) Button until you hear the voice
prompt, “Phone selective pairing”. Please refer
to section 7.1 for more details on phone selective
pairing. If you press the (+) or (-) Button, you can exit
from the phone selective pairing mode.
5.4 Media Selective Pairing
Voice Prompt “Media selective pairing”
Factory Default N/A
To go into media selective pairing mode, press the
(+) Button or the (-) Button until you hear the voice
prompt, “Media selective pairing”. Please refer
to section 7.2 for more details on media selective
pairing. If you press the (+) or (-) Button, you can exit
from the media selective pairing mode.
5.5 Assigning Speed Dial
Voice Prompt “Speed dial”
Factory Default N/A
Execute Tap the Center Button
1. To assign a phone number as a speed dial, tap the
(+) Button or the (-) Button until you hear a voice
prompt, “Speed dial”.
2. Tap the Center Button, and you will hear a voice
prompt, “Speed dial one” and “Phone connected”.
3. Tap the (+) Button or the (-) Button to select one
of three speed dial numbers and you hear a voice
prompt, “Speed dial (#)”.
4. Call a phone number you want to assign and you
will hear a voice prompt, “Save speed dial (#)”.
The phone number is automatically assigned to
the selected speed dial number. Then the phone
call will hang up before being connected.
5. To exit the menu, tap the (+) Button or the (-)

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Button until you hear a voice prompt, “Cancel”,
and tap the Center Button to confirm. You will then
hear a voice prompt, “Cancel”. If any button is not
pressed within 1 minute, the Sena Expand will exit
the configuration menu and go back to stand-by
mode.
Note:
1. After assigning a phone number to one of three speed
dials, you can continually assign another phone number to
the rest of two speed dials.
2. You can assign phone numbers to speed dials in your
PC. Please visit the Sena Bluetooth web site at www.
SenaBluetooth.com for more information.
5.6 Enabling/Disabling Voice Prompts
Voice Prompt “Voice prompt”
Factory Default Enable
Enable / Disable Press the Center Button
You can disable voice prompts by configuration
setting, but the following voice prompts are always
on.
- Voice prompts for configuration setting menu
- Voice prompts for battery level Indicator
- Voice prompts for factory reset
5.7 Delete All Bluetooth Pairing
Information
Voice Prompt “Delete all pairings”
Factory Default N/A
Enable / Disable Press the Center Button
To delete all Bluetooth pairing information on the
Sena Expand, press the (+) Button or the (-) Button
until you hear the voice prompt, “Delete all pairings”.
Press the Center Button to confirm.
5.8 Reset to Factory Default Setting
Voice Prompt “Factory reset”
Factory Default N/A
Execute Press the Center Button
To restore factory default settings on the Sena
Expand, press the (+) Button or the (-) Button until
you hear the voice prompt, “Factory reset”. Press the
Center Button to confirm. The Sena Expand powers
off with a voice prompt, “Headset reset, goodbye”.

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5.9 ExitVoiceCongurationMenu
Voice Prompt “Exit conguration”
Factory Default N/A
Execute Press the Center Button
To exit voice configuration menu and get back to
stand-by mode, press the (+) Button or (-) Button
until you hear the voice prompt, “Exit conguration”.
Press the Center Button to confirm.
Press (+) Button or
(-) Button Press Center Button
Phone Pairing None
Multipoint Pairing None
Phone Selective Pairing None
Media Selective Pairing None
Speed Dial Execute
Voice prompt Enable / disable
Delete All Pairings Execute
Factory Reset Execute
Exit Configuration Execute
Voice Conguration Menu & Button Operations
6. PAIRING THE EXPAND WITH
BLUETOOTH DEVICES
Before using the Sena Expand headset with any
Bluetooth device for the first time, you need to do
the pairing operation. It can be paired with Bluetooth
mobile phones, Bluetooth stereo devices such as
MP3 and with a Bluetooth adapter or transmitter
such as Sena SR10 or SM10. This pairing operation
is only required once for each Bluetooth device.
The headset will remain paired with the devices
and automatically connects to the paired devices
again when they are within range. You will hear a
high tone single beep and a voice prompt when the
headset connects to a paired device automatically:
“Phone connected” for a mobile phone, or “Media
connected” for a Bluetooth stereo device.

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6.1 Mobile Phone Pairing
1. To enter the voice configuration menu, press and
hold the Center Button for 10 seconds until you
hear the voice prompt, “Conguration menu”.
2. By pressing the (+) Button, you will hear the voice
prompt, “Phone pairing”.
3. Search for a Bluetooth device on your mobile
phone. Select Sena Expand in the list of devices
detected on the mobile phone.
4. Enter 0000 for the PIN. Some mobile phones may
not ask for a PIN.
5. The mobile phone confirms that pairing has completed
and the Sena Expand is ready to use. You will hear the
voice prompt, “Your headset is paired”.
6. If the pairing process is not completed within three
minutes, the Sena Expand will return to stand-by
mode.
6.2 Multipoint Pairing
Typical Bluetooth headsets can connect with only
one HFP (Hands-Free Profile) device, but multipoint
pairing allows the headset to connect with two HFP
devices at the same time. So, when you already have
a mobile phone connected with the Sena Expand,
you can also pair and connect a second mobile
phone or other HFP device such as the Sena SR10,
Bluetooth adapter.
1. To enter the voice configuration menu, press and
hold the Center Button for 10 seconds until you
hear the voice prompt, “Conguration menu”.
2. Press the (+) Button twice then you will hear the
voice prompt, “Multipoint pairing”.
3. If you want to pair a second mobile phone, search
for the Bluetooth device on your mobile phone,
and select Sena Expand in the list of devices
detected on the mobile phone.
4. Enter 0000 for the PIN. Some mobile phones may
not ask for the PIN.
5. The mobile phone confirms that pairing has
completed and the Sena Expand is ready to use.
You will hear the voice prompt, “Your headset is
paired”.
6. If you want to pair the Sena SR10, Bluetooth
adapter, please refer to the section “6.4 Pairing
with the Sena SR10, Bluetooth Two-way Radio
Adapter".

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6.3 Bluetooth Stereo Device Pairing
If the Bluetooth stereo device is integrated with a
mobile phone such as a smartphone, you don’t need
to pair the Sena Expand with it separately. When the
Sena Expand is paired with the mobile phone, it is
also paired as a stereo music device.
If you have a stand alone Bluetooth stereo device,
follow the pairing procedure separately. The
procedure is the same as the procedure given in “5.1
Mobile Phone Pairing”.
Note:
1. If a Bluetooth connection between the headset and a
mobile phone is disconnected, press and hold the Center
Button for 3 seconds until you hear a high tone single beep
to recover the Bluetooth connection immediately.
2. If a Bluetooth connection between the headset and a media
player is disconnected, press and hold the Center Button
for 1 second to recover the Bluetooth connection and play.
6.4 Pairing with the Sena SR10 Bluetooth
Two-way Radio Adapter
The Sena SR10 is a Bluetooth two-way radio adapter
for group communication. If you pair the Sena
Expand with an SR10 by multipoint pairing, the Sena
Expand is able to have two HFP devices at the same
time: a mobile phone and the Sena SR10.
1. To enter the voice configuration menu, press and
hold the Center Button for 10 seconds until you
hear the voice prompt, “Conguration menu”.
2. Press the (+) Button twice and you will hear the
voice prompt, “Multipoint pairing”.
3. Turn on the SR10 and follow the SR10’s “Bluetooth
Headset Pairing” procedure to complete the
process. Please refer to the SR10 user's guide for
details.
4. When the pairing is completed, you will hear the
voice prompt, “Your headset is paired”.
5. If the pairing process is not completed within three
minutes, the Sena Expand will return to stand-by
mode.
The incoming audio from the two-way radio via SR10
is heard in the background while having an intercom
conversation or a mobile phone call. You can listen
to music, answer a mobile call, have an intercom
conversation, and use a two-way radio via the SR10
for group communication as shown in the figure.

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Two-way Radio
SR10
Mobile Phone
Mobile Phone
Pairing
Multipoint
Pairing
HFP
+
A2DP
HFP
Parallel Connection of SR10 and Mobile Phone by
Bluetooth Multipoint Pairing
7. PAIRING WITH SELECTIVE PROFILE:
HFP OR A2DP STEREO
If you have a MP3 stereo music phone such as a
smartphone, sometimes you may need to selectively
use the Sena Expand for A2DP stereo music only
or for mobile phone handsfree only. This instruction
is for advanced users who want to pair the Sena
Expand to their smartphones with only one selective
profile: A2DP stereo for music or HFP for phone call.
If you have previously paired a mobile phone to the
Sena Expand, you must clear the previous pairing list
on both devices; the mobile phone and Sena Expand.
To clear the pairing list on Sena Expand, please
do a factory reset or follow the pairing list clearing
procedure described in this user's guide. To clear
the pairing list on the mobile phone, please refer to
the mobile phone manual. For most smartphones,
delete the Sena Expand from the list of Bluetooth
devices in the setting menu.

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7.1 Phone Selective Pairing: HFP for Phone
Call Only
1. To enter the voice configuration menu, press and
hold the Center Button for 10 seconds until you
hear the voice prompt, “Conguration menu”.
2. Press the (+) Button three times and you will hear
the voice prompt, “Phone selective pairing”.
3. Search for Bluetooth devices on your smartphone.
Select Sena Expand in the list of devices detected
on your phone.
4. Enter 0000 for the PIN. Some smart phones may
not ask for a PIN.
7.2 Media Selective Pairing: A2DP Stereo
Music Only
1. To enter the voice configuration menu, press and
hold the Center Button for 10 seconds until you
hear the voice prompt, “Conguration menu”.
2. Press the (+) Button four times and you will hear
the voice prompt, “Media selective pairing”.
3. Search for Bluetooth devices on your smartphone.
Select the Sena Expand in the list of devices
detected on your phone.
4. Enter 0000 for the PIN. Some smartphones may
not ask for a PIN.
8. STEREO MUSIC
You can listen to stereo music from your Bluetooth
wireless audio device. The Bluetooth audio device
must be paired with the Sena Expand by following
the “Bluetooth Stereo Device Pairing” procedures
described in chapter 6.3. The Sena Expand supports
the Audio/Video Remote Control Profile (AVRCP), so
if your Bluetooth audio device also supports AVRCP,
you can use the Sena Expand to remotely control
music playback. You can not only adjust the volume
but also use functions such as play, pause, next
track and previous track.
1. To adjust the volume, press the (+) Button or the
(-) Button.
2. To play or pause music, press and hold the Center
Button for 1 second until you hear a mid-tone
double beep.
3. To track forward or track back, press and hold the
(+) Button or the (-) Button for 1 second until you
hear a mid-tone single beep.
You can stop music streaming while you are listening
to the music by keeping pressing the (-) Button for 4
seconds until you hear high tone double beeps.